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Linux in the Enterprise: Fact vs. FUD

Kelly McNeill writes "When I first started touting Linux as a soon-to-be superior alternative to Microsoft Windows, almost no one at my company had even heard of the product. Nearly two years later, it's difficult to find a computer magazine that does not extoll the virtues of Linux. However, these praises are often laced with caveats: Linux is a "server OS", that it's difficult for novices, that it's "not ready for the desktop". To some extent these concerns are simply due to a reasonable fear of the unknown. "

5 of 372 comments (clear)

  1. I agree by jd · · Score: 4
    A lot of non-techies, when asked about Linux, aren't even aware it has a GUI. I think many would be pleasently surprised by X, when using KDE, Enlightenment or XFCE.

    Also, many believe there are no GUI tools for doing anything (for much the same reason). Again, there are many, as anyone who browses Freshmeat - or even the menu options of many X11 window managers knows.

    Many believe it doesn't support current hardware, unaware of just how much Linux 2.2 and 2.3 support.

    Many believe that Linux doesn't have any software. Star Office, Applixware and KOffice all testify otherwise. But people won't know about these, if they never hear of them!

    This, I think is the key to it. People have no real, reliable information on Linux. There are no ads on TV, no ads in the papers or the magazines, no posters in the major stores, no demo machines in the windows... These are major sources of information for a lot of people, and Linux doesn't have any of them. Instead, people only hear how Microsoft doesn't make it, how Microsoft doesn't write anything for it, how MS Office won't run on it, etc. All they hear is the negative.

    If you get told often enough that the glass is half-empty, you will never see that it's also half-full.

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    It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  2. Re: Aunt Helga by Parity · · Score: 4


    But Linux simply isn't ready for on-computer-geeks to be using all the time. It's propbably okay for
    smart non-computer-geeks, as long as they have a bit of support once in a while. But it's still not ready for Aunt Helga who wants to check her email once in a while and run a word processor.


    Actually, I think that's -exactly- who it's ready for, if she can get it preinstalled. If Aunt Helga has a preinstalled Netscape and WordPerfect and either has KPPP set up or has step-by-step instructions like are handed out by ISPs for setting up windows... she's all set. The system won't crash, won't get viruses, won't re-mail worms to her friends via outlook... Okay, okay, I'm spreading FUD against MS now, I'm bad.


    I think who it's -not- ready for is non-geeks who want to do a lot of advanced stuff. It's when you start doing Advanced Stuff(TM) that you start needing the command line. It's also true that Linux -doesn't- have all of the software that Windows does, and the more esoteric the application the more likely that Linux doesn't have it. (Though, we have some pretty esoteric stuff.) The print-seperations advantage of Photoshop over The Gimp comes to mind, and I don't think we have a professional CAD program yet.
    But a friendly word procesing/web/e-mail environment? Sure. No prob.


    --Parity

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    --Parity
    'Card carrying' member of the EFF.
  3. Deeply discreditable article by Jon+Peterson · · Score: 5

    Here we have someone talking about NT, Linux and the Enterprise, who obviously knows very little about either NT or the Enterprise.

    "How many "common customers" use 4-way NT boxes? Very few, in my experience"

    We are talking about the Enterprise. We are talking about 1000+ users on systems - in these circumstances such servers would be common. Just because lots of Linux people work with single CPU linux boxen in small companies doesn't mean that multi CPU machines are at all uncommon in larger companies.

    "(Linux supports many file systems6; NT supports far fewer). Among the file systems Linux supports is SGI's XFS, recently released to Open Source, with a max file size of nearly one million terabytes7. "

    I was not aware that XFS was part of linux - perhaps it has been rolled into the latest kernel version. Or perhaps we are counting third party file systems that can be used with each OS. XFS is brand new to Linux, and I am aware of very few applications that make use of it - maybe Oracle 8 does?? NTFS has been around for years, and is well supported.

    ". Also, Windows NT clustering is limited to failover ONLY. Linux is capable of distributed clustering ("Beowulf" technology 12), which can enhance system performance dramatically. "

    I'm not at all sure I see the relevance of Beowulf clusters in the Enterprise. We are talking about large corporate IT systems, not scientific type systems.

    And do you _really_ believe that Linux failover clustering is as well tested as NT's? And have you administered both kinds of cluster? Or are you infact merely re-iterating a TurboLinux press release?


    ". While your support options for Windows are limited, your support options for Linux are not"

    I see. So you are discounting the many many 3rd party Windows support operations? Are you really saying that HP's windows support is no good? Or that the many large resellers have no idea what they are doing? Are you saying that ICL doesn't support Windows when it uses it in projects?
    There are far, far more people able to support NT than Linux, especially when 'support' means support of large, complex developments, rather than simply supporting a distribution, or providing general Unix Q and A style help.

    "Although you can purchase local support for Microsoft products, such support is strictly limited to training and workarounds. "

    This is utterly untrue.

    ". Microsoft Windows support is simply not in the same league.
    "

    Rubbish. Microsoft may be no good at supporing Windows, but there are plenty of 3rd parties who are.

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    1. Re:Deeply discreditable article by Anonymous Coward · · Score: 4

      I find it interesting that right after you berate the original poster for claiming that quad-processors are uncommon, you turn around and claim that large scale Beowulf clusters are irrelevant. If the enterprise has such an enormous need for quad processors and up, then surely they would also benefit from rock solid, NASA tested, distributed clustering technology. BTW, if you insist on having real power in a single box, why don't you examine Sun's E10k server line...those boxes go up to 64 processors and support gigabytes/sec bandwidth on the backplane. NT can handle that, right?

      Has it occured to you that NT needs a quad processor to support 1000s of users because NT is an ineffeciant resource hog? I'm not saying thats the case, but I regularly see stripped down linux boxes with yesterday's technology outperforming new NT boxes. Just my personal experience though...

      It seems you don't understand the concept of a file system. Once you set up a particular file system on a disk partition, its completely transparent to your applications. You setup a partition as xfs, put your data/apps on it and gain the benefits immediately. Big RDBMSs like Oracle aren't really relevant to the discussion since they often run using raw disk access to the partition directly without making use of an intervening file system.

      What exactly do you mean when you say NTFS is well supported? Could you please name some other vendors who support NTFS? Filesystems are transparent to most applications, so this statement makes no sense to me. In addition, while xfs is being integrated into linux, I've heard of no plans from Redmond to integrate it into NT.

      The article is not discounting support options for windows. The author is merely pointing out that because NT is a closed source product, third party support vendors can only issue workarounds and training. 3rd party support cannot fix bugs because they don't have the code. In that sense, if you need a problem in windows actually fixed, the only one who can help you is microsoft. If you discover a bug in your OpenSource linux code, anyone, including your in house IT staff can diagnose and fix it. You're not dependant on one and only one supplier. No matter how good HP's NT support is, I seriously doubt that they can patch the source for any microsoft application/componant and rerelease it. HP can look for ways around core bugs, but they simply can't fix them since they don't have the source. The result is an endless supply of kludges that further destabilize the system and limit users. This what happens when people aren't allowed to actually solve problems.

    2. Re:Deeply discreditable article by hey! · · Score: 4

      I have to agree. The person who wrote the article inadvertantly commited the same errors that MS does when promoting NT: FUD, vaporware and plain misinformation.

      I think Linux advocates should get out of the dichotomy game. When you do you're playing Microsoft's game; Sun Tzu would disapprove of letting your enemy choose the battleground.

      MS plays this game because they have to. They only have one product with any kind of future: NT (maybe two if you count WinCE). Consequently, they have a one size fits all approach on everything larger than a breadbox.

      The opposite of NT is not Linux, it's using the right tool for the job. This means perhaps some proprietary Unix on the very high end, Linux for desktop and an astonishingly wide range of server missions, some OpenBSD where a little paranoia would be healthy; etc. What you end up with is a family of tools that are right for specific jobs, but share a number of common features and utilities so that it is relatively easy to move betwen them.

      Looked at this way, it is remarkable that NT works as well as it does in so many different roles. It's like having a Swiss Army knife with twenty or thirty blades. You can drive screws with it, but if you're doing a lot of screws you want a real screwdriver, or even a power screw driver. Unfortunately, NT lacks two of the Swiss Army knife's great virtues: it is neither cheap nor compact.



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