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Charging for Cable Internet Access in Australia

Anonymous Coward writes "Australian Cable Internet users suffered another major drawback yesterday, with simple services such as E-mail and Newsgroups being charged on a per megabyte basis. This practise is ludicrous as a client can now be charged for spam. Previously, traffic from one cable modem to another was free, yet Telstra have amended their terms and conditions without user consent to include cable modem traffic. In fact, any traffic will be now charged on a per megabyte basis. So angry is the cable community, that it has made headines in Australian news. "

13 of 337 comments (clear)

  1. yabbut by fishbowl · · Score: 3

    if you can be charged for spam, you can put a precise, true, documented amount on the damage caused by spam. Then you have a leg to stand on,
    unlike in the states, where it's not possible to say "this spam cost me $x"

    --
    -fb Everything not expressly forbidden is now mandatory.
  2. You'll pay more in the long term by gargle · · Score: 3

    We're not really living in a high bandwidth world at the moment. Most of the content you see is designed for low bandwidth users. So while their claim that most customers will save from the switch-over may be true at the moment, in the long term, as high bandwidth content becomes more and more prevalent (video, live conferencing, etc.), everyone will end up paying more.

    The same thing happened in my country, but this time with phone lines. The national telephone monopoly, in a prescient move, decided to charge time based rates for local phone calls that were formerly free. This happened right before the Internet became prevalent. Their claim was that most users would save from the switch-over: which was true, at that moment. But as the Internet became more and more popular and people were connecting with their modems, the money rolled in and people payed through their noses.

    If this doesn't convince you, think about it: why would the company make such a change if their line that the vast majority of customers would save were true, and they didn't believe that it would make them more money in the long run.



  3. Paying for DoS by h2so4 · · Score: 5

    I'm at university in the UK, and I can sympathise with the problems this can cause... For 100 ukp we get a permenent ethernet connection in our room, which is very tasty.

    However there is a drawback. Because universities in the UK are now charged for their transatlantic bandwidth, the charges get passed down to us, on a per MB basis: each quarter, you get 5 ukp worth of credit; transfers are about 2 pence per MB.

    During November, some loser decided he would smurf me though, didn't he....using American broadcast IP's. As I had a static IP, this was an inconvenience to say the least... The result: 25 ukp worth of ICMP charging! But kernel loggin on ICMP comes in handy when you have to show your sysadmin proof...even if it did mean being assigned an IP.


    Making the "victim" pay for being DoS'd is a major flaw, which if protocols become metered, is going to become a major problem to the internet on which we work.

  4. Re:What is up with Australia? by Cef · · Score: 3

    There are many problems with Australia in regards to the Internet.

    1. Telstra (formally Telecom Australia) own the largest and most complete network of copper/fibre/radio systems in Australia. Their existing infrastructure from when they were a government entity is not open to other Vendors to intergrate to. This will change, hopefully middle of next year, however until then, Telstra will try and make as much money as they can on their existing services. Admittedly it does cost them money to bring in bandwidth from the US, but no where near as much as they charge.
    2. Optus (the main compeditor) was originally only geared up to provide Mobile Phone services. They soon moved into long distance carriers, cable (TV/Modems), and Internet Access. This puts them "behind the ball" compared to Telstra. Optus are (in conjunction with a few Australian, New Zealand and American ISP's) running in a large bandwitdth pipe for internet access. The vendors will get a guaranteed minimum bandwidth, with the potential of using more of the pipe if there is no traffic. Until this is in place however (Next year at the earliest), you either have to pay Telstra for bandwidth out of the country, pay them for access to dedicated bandwidth (eg: pay for an under-sea fibre), use satellite systems, or run your own cables under the sea (big money!)
    3. Because there isn't that many links out of the country, it's easy to place controls on what goes in and out. Less places you actually need to choke off, as it were.
    4. There isn't any actual declaration of "Freedom of Speech" in our constitution. It's implied and referenced to a lot, but no implicit declaration. This provides all sorts of loopholes (see censorship legislation.
    5. You get weird governmental hangups when the floor of their the Senate or House of Representatives hang in near 50/50 proportions. Independant candidates control the votes, and to please them, some groups will go to extraodinary lengths to get their votes. eg: The Internet Censorship Bill was one such example, which was passed by the government, thereby allowing them to pass various other bills.
    6. Things work much differently here economically. Some things here are cheaper, some things are more expensive. People have a different view on what is necessary, and what isn't. A friend of my mother who lived in Canada mentioned she had to buy a new refridgerator. They then told us it needed to be replaced because it was getting old. Turned out too old was 3 years old. We replaced ours because it stopped working (it was 15-20 years old). Same goes for cars and the like. The Australian dollar isn't doing that well either (at 63.5820 US Cents) - Remember this when you hear how much someone is being paid in Australia (or how much we are being charged) it's a lot less than you might think.
    7. We also have a much more rugged environment. We don't get long heat and long cold. We get quick heat snaps and short cold bursts. A few (real) bridges have collapsed because of this problem (using British steel, which is not used to quick changes of temperature).

    Of course the people probably most outraged over the cable modem fiasco are the ones playing network games, chewing through large amounts of bandwidth on the cable network. They didn't have to pay before, and suddenly they are paying LOTS for what they believed was a free service.

    Remember one thing. We are an isolated country. Unlike the US, which has borders with Mexico and Canada, we have no such luxury. The Island nation. We also have a lot of land that has very few people spread across large areas of it. Providing services for them all (and usually at a flat rate across all areas) is a difficult task. Things you might take for granted aren't happening here. No DSL (due to Telstra not allowing Vendors access to their copper - Telstra want to run DSL services once they are ready, and not before). No multi-vendor infrastructure. I guess you can see where this is heading.

  5. As an Australian, living in the US... by torpor · · Score: 4

    ... I am consistently disgusted by news of the state of the Internet industry in my homeland.

    Oh sure, we can whore our coastlines out to any American movie company we want to (those portions of it that we haven't already allowed to be annexed by the Japanese, that is), and we will gladly divert taxpayer money into developing such amazingly destructive industries as tourism so that irresponsible Yanks can get their Dundee fixes any time they want to.

    Give the film industry nice big fat government sanctioned kickbacks so that we can make trashy TV shows and B-level movies and be proud of it, no problem.

    But when it comes to propagation of the Internet, which is guaranteed to be one of the big industry motivators for the new millenium, oh no, we have to resort to old-school big-business tactics and draconian censorship laws.

    I'm ashamed.

    My plans for moving back to Australia have just been extended another 5 years... which sucks, because I miss the beaches - oh wait, those are for Japanese tourist families only, now... (sarcasm)

    Erck.

    --
    ; -- the corruption of government starts with its secrets. a truly free people keep no secrets. --
  6. I'm a Telstra Cable Customer - this is good! by intmainvoid · · Score: 3
    I'm a subscriber to Telstra Cable, and I'm very happy with the new arrangement. For my monthly fee of AUS$65, I was getting 100MB traffic, with 35c per MB over the 100MB. Now I'm getting 250MB, with 28c per MB over the 250MB - for the same fee.

    I don't see what the problem is - there is adequate compensation. My unmetered traffic at present is definately not more than the 150MB difference. It's definately a benefit for me.

  7. Economics of usage based pricing by hawk · · Score: 3

    \begin{professor_of_economics}

    Usage based pricing isn't necessarily socially desirable. Most goods get classified as private goods, where a public good such as a park or lighthouse is distinguished by two characteristics:
    1) nonrival--one person's usage doesn't diminish the value of the good to another, and
    2) non-exclusion--it's difficult or impossible to stop anyone else from using it.

    Another class of good is "excess capacity," which is nonrival, but possible to exclude people from, such as a movie theatre.

    Internet access might (depending upon conditions) fall into this category.

    Digress for a moment to your favorite public park. Suppose you go 20 times a year, and pay $100 in taxes to support it, and that you're satisfied with this arrangement. Now suppose that instead of the tax, you pay $5 every time you go. Would you still go as often? Or turn this around: you go 10 times a year, paying $10 each time. If it was a $100 tax, you would go more often (20 times).

    Either way, the park is $100. Assuming that it isn't overcrowded, you're much better off with the flat rate. But take it a step further: if you pay the 10x10, you would likely be happier paying $125 for a park with unlimited use--or better yet, the $100 is all that's needed for that park, and you help build yet another one.

    There's plenty of ways to manipulate these numbersl, but the point is that there are combinations where you will happily pay *more* for unlimited use than you would have paid in total for metered use. You're happier, and the park system gets better revenue.

    *if* the ISP is not running into bandwidth limits (i.e., nonrival), it may see better revenue by flatrate pricing than by usage pricing, while its costs remain the same. If usage is forcing it to lay new lines, it *may* be better with metered usage. However, if technology causes capacity to grow faster than demand, this will not necessarily be the case.

    For more info, take a course in public goods or finance at your favorite university :)

    \end{professor_hawk}

  8. "...as a data network..." by Tackhead · · Score: 3
    Quoth a Telstra droid:
    > "(The remaining 20 per cent) are basically using the network as a data network and they're pulling vast amounts of traffic off the network."

    Just magine, people using the Internet as a "data network". How the fsck else do you use the Internet?

    More to the point: unless Telstra assumed that the only people interested in cablemodem service would be the casual web surfer (for whom a 56K dialup is probably quite sufficient - most dialup users sit on a 56K dialup and has it idle for 5-10 minutes while they read a large web page), if you use your broadband connection like a television or a telephone (which about the only way other than "as a data networK" that I can think of), aren't you using just as much bandwidth as if you're using it to download gigs of pr0n, warez, and MP3z? :-)

    The more cynical side of me says this is the first step towards a policy of "if you use it to upload large piles of your own content or download piles of data from other cablemodem users, that's bad, but the quotas won't apply if you're downloading streaming video from our TV-based mondo-multimedia-marketing-partners, 'cuz TV is Good For You" -- i.e. the logical first step that mass media might want to take in reclaiming their role as the gatekeepers of content. After all, what would a cable company like more than to see a world where writing your own content and downloading other people's content was bad and expensive, but downloading mass-media-approved and advertiser-sponsored content was good and free.

  9. GOOD! by mindstrm · · Score: 4

    Honestly, per-meg pricing, IMHO, is THE way to go.

    At some point, there is always a shared medium. The only way to regulate these services fairly is to put a price on it. It really irritates me that @home sold me an internet connection that was '100 times faster' than my dialup, but then told me that 'Oh, you can't run internet servers. You can't use it unattended. It's for one computer only'. blah blah blah...
    I want to be told 'We'll lease you the equipment for $25/mo, and we'll charge you $xx/GB, period.'

    Because, in the end, the resource they claim to 'protect' with their bandwdith limits and rules about fair use is nothing more than the channel capacity. Put a fair price on the bits, and I'll pay for my fair share.

    Also, yes, spam is a problem. Yes, spam will end up costing you a bit of money. 2 things to remember, though.
    1) Spam messages are *small* compared to everything you do in a day. This doesn't neagate the fact that spam sucks, but the totaly bytes incurred by spam every day, and I get a lot, is dwarfed by the amount of traffic involved in simply loading up the slashdot page once, or heaven forbit, the default MSN or Netscape page.

    2) If you can put a real value on traffic, then you have a leg to stand on when you charge a spammer.

    3) You can force the ISP to SHOW YOU what traffic they are charging you for. They can't just throw numbers at you, saying 'you used xx bytes'. They must be able to back that up somehow. That means records of how much traffic you used, what type, and when. After all, it's only fair.


    In the end, billing by usage is a good thing, but we have to make sure we do it right.

    1. Re:GOOD! by Buaku · · Score: 3
      Personally, I prefer pricing to be based on quality of connection (speed and reliability) rather than quantity (per-meg).

      To your points:

      1: That spam messages are small. Spam messages are whatever size the spammer makes them. Nothing stopping them from embedding binaries of various types including images or other crap.

      2: That you have a leg to stand on when charging a spammer: How are you going to charge the spammer? Are you assuming the spam originates in Australia? If so it is a bad assumption. I could spam you from someplace else in the world and you're SOL.

      3: You can force the ISP to SHOW YOU what traffic they are charging you for. They can't just throw numbers at you, saying 'you used xx bytes': Sure they can. All they need to do is log the number of Megs that go to your connection. This isn't like a phone company where the rate is based on WHERE you called or WHAT you downloaded. Just how much. If laws were passed making them record where you went and what you downloaded, they could do that of course, but they would have to pass on the cost of recording you a la Big Brother. So your rates go up if you require this. Screwed either way.

      Per-meg pricing also makes you vulnerable to attack. I can just send big attachments or ping you go death and drain your bank account.

      Another problem. If you are hosting a web page, heaven help you if it becomes popular for some reason. Someone posts your web site on /. in an article for some reason for example, and you are so totally fscking screwed. I would think twice about putting up a web site if I were charged based on the number of people who visit it. It opens you to financial risk.

      Come to think of it, this open a whole new avenue of messing with Aussie sites we don't like. Just /. them to death and drain their bank accounts. Cool.

  10. Re:Why don't you just... by Anonymous Coward · · Score: 3

    ... that's because you don't understand what they're saying about you...

  11. Hmmm.... by TheDullBlade · · Score: 4

    3) You can force the ISP to SHOW YOU what traffic they are charging you for. They can't just throw numbers at you, saying 'you used xx bytes'. They must be able to back that up somehow. That means records of how much traffic you used, what type, and when. After all, it's only fair.

    So you want your ISP to record all of your internet activity? Remember that you'd have to pay for that too; it'll take extra processing time and hard drive space to record confirmable details (not much, though, I suppose). I'd support it if it was just "during this hour you used X bytes", but I don't want a record of IP addresses accessed or anything of that kind.

    I can just see the billing disputes:
    "Let's see, you spent 14 hours downloading pictures of half-dressed semi-humanoid female cartoon characters, you ran a chat server all month for people who secretly fantasize about turnips, and spent an average of 4 hours every day playing a network game of a Sailor Moon Quake mod where you shoot hearts that make the target giggle and remove a piece of clothing. If you want to make a public fuss about what we're charging you, we'd be happy to release our supporting data."

    --
    /.
  12. Not the real cost. by TheDullBlade · · Score: 3

    The real cost of spam is the time you waste sifting it out from among your worthwhile mail. There will never be a precise, objective way to calculate the damage caused by spam.

    --
    /.