Enough with the customer is always right mantra. Customers can be just as sleezy as the big bad corporations you all love to hate. Just work in loss prevention for a week, and you might understand that the customer is wrong, usually about 100 times a day.
There is no set of circumstances under which what Best Buy allegedly did was appropriate.
Uh, yes there is, and you said it yourself in the line prior.
If they've got records that show that this customer has been repeatedly returning items, each time claiming that the factory-sealed box had worthless contents, that's another matter... but one that should be handled by legal process..
I'm sure the part of the story that we aren't hearing is that the Best Buy guys in the Yellow shirts (loss prevention) ran his name/credit card against the local database and he probably came up with lots of fishy returns.
I'm amazed at how many people just want to blame Best Buy, when MOST of the time they have a relatively painless return policy. Bring the product and your receipt is all they ask, but please leave your 25+ year old shoplifting tricks at home. You people complain that they check receipts at the door. Guys like this is the reason why.
Nice rebuttal. I experienced the same thing back in the 80s when I was in loss prevention for, don't laugh, K-mart. People would buy CDs then bring them back with overtly used Michael W. Smith cd's inside instead of (fill in 80s crap music here), demanding a refund. After the, OH, 200th time some idiot tried that, we started turning them into the police. Maybe Best Buy should have done the same.
Well, I hate to burst your bubble, but Japanese cars (in general) have higher resale value because they are better engineered and better manufactured vehicles, a LOT of them being manufactured in the US. The reason US cars suck in general is due to poor engineering and bad business models that stress "value" over performance. In otherwords, my crappy Ford interiors fall apart faster than a Honda, not because Joe assembled them in Deerborn Michigan, but because Ford uses.19 cent parts engineered by an MIT dropout. There is nothing racist about the reality of the vehicle quality, especially when the global economy has blurred the line of what is foreign and what is domestic anyway.
That much I figured out already as well. My problem is my G4 is upgraded with an aftermarket chip to 800mhz. I wonder if that'll make the cut, since it is slightly below the advertised minimum speed. Maybe I could overclock the chip? You could probably up your 500 to an 800+ for under $50 too (my 800 chip was $50 about 3 or 4 years ago, so I imagine they'd be pretty cheap now). It takes about 2 minutes to open the case, pull the zif socket out, put the new one in and reboot. Add a couple minutes to be really careful applying the heatsink glue stuff.
Nothing racist about 20 years of statistics contradicting your claims. I, for the record, own two Fords (Contour SVT, Ranger). That hardly makes me a racist, but I do accept the fact that my cars will have no resale value and after 5 years will have many more mechanical problems than a Honda Accord and Toyota Tacoma. I've already found out that Fords have more short term problems as well.
man, in my haste to get ready for work I dorked up my own joke. It's KG (Kyle Gass) not KJ, and it's should be voiced by JB (Jack Black). Man, I suck suck suckity suck. My wife would kill me if she saw such a stupid mistake on my behalf. Probably divorce me and then I'd have to pay the rent all by myself.
This story is two completely different stories, and as a result, we get a mess of a discussion thread. First of all, the no cash policy is due to the insane popularity of the phone, and the attempt to prevent the concert ticket phenomena of SCALPING. I could easily go to an Apple Store (well, three are in driving distance) and buy up 100 iPhones, in cash, then go around Austin and San Antonio and sell them for $100-$500 more, since there would be none left in the local area. Credit cards allow for tracking of transactions, cash doesn't. End of story. Next story...NEXT story....NEXT story (voiced by K.J., for all you Tenacious D fans out there).
Story #2 (or non story I should say) is that Apple makes money from AT&T. Story #3, slashdot fools come out in droves to complain about a phone that they don't even own, because they feel they have some sort of 21st century pirate credo to stick to and would never buy anything that is supposedly "locked in". Because having tightly integrated, well produced hardware that works great is always a "bad thing" and the geek in them could obviously do/know better when it comes to Technology than an artsy little computer company from California.
The iPhone is still an mp3 player and a lot of other things that don't require AT&T activation. Apple would be quite happy to sell an additional 1million iPhones as overpriced iPods. Give up on the conspiracy theories already.
432....over a two year period....IF the customer actually keeps AT&T active that entire time. It isn't free to support the iPhone either, nor is shipping, packaging, retailing, advertising. Why is everyone so shocked that a US Corporation has found a way to make money that really doesn't affect the consumer's bottom line? As if switching to Sprint would make your cost of the iPhone significantly cheaper?
Well the telco isn't that bad (not any worse than Sprint/Verizon/Nextel/et. al.) and the phone is fine. No hoops to jump through here and no need to wake up, thanks.
Hmm, interesting. I swear I've read that using another computer as your Time Machine target is not only possible, but a good idea. If your computer gets stolen, your external drive with Time Machine on it most likely would too, but there's a fair chance an old G4 in the closet wouldn't be noticed. Maybe our G4s are too old? I'd like to find out if it is possible too.
Man, somebody hasn't read a thing about Leopard, obviously. I guess you missed the part that, even with more UI stuff, the OS is MORE responsive than the previous (which is a trend with OS X). Some "backup software" and 299 other features. Keep your uniformed biases to yourself, or at least come to the discussion with some meat to your arguments.
Immature? I think you meant "funny". Come on, lighten up a bit. It's funny. A sad-mac or bomb icon wouldn't be funny because there would be little truth in the joke. Things are more funny when they are based in truth. I got more BSOD's in my 1 year of Win95'ing than I've had sad-macs/bombs/beachballs in 20+ years of Mac using. Since everyone is dismissing this as a 1995 blue screen (even though that is iconic of all things wrong with Windows) I guess the Mac equivalent would be to post a picture of the hockey puck mouse. At least that really did suck, unlike the unfair beating Mac OS 6-9 is getting on here (hell, it may have sucked, but it sucked less than Windows).
Ahh, but see you miss the entire point that you chose to use these products. Apple made your choice easier by investing billions of dollars into an Apple retail store, where you can conveniently pick up an airport extreme at $100 more than the competitors routers. I bought one. I justify the $100 difference knowing that my $50 netgear router from my ISP failed when it got hot after about 15 minutes of use. I can justify the cost in knowing that all 3 of my Macs will "just work" with the Airport Extreme and built in Airport settings. I might have to tweak a bit with a D-link or other model of wireless routers. And, for what it's worth (a lot to some people, nothing to others) the Airport extreme's form factor is more pleasing than the copmetition, and matches my existing hardware. Apple INCENTIVIZES you to buy Apple stuff instead of forcing illegal monopolies down your throat. Hell, it works so well that even their crappy products (mighty mouse, for example) sell well. But, you don't have to buy it as if it were the only mouse that worked with your computer, or that using another mouse would be a difficult song and dance (the Microsoft way).
I think the general concensus is that if you don't f*ck with it, it DOES just work. Add some weir 3rd party hack that messes with the OS, it probably has a 1% chance (or greater) of failure. Add a fully developed third party app, and you are back to "it just works".
I'm not painting it as "you moron's shouldn't expect this to work". Rather, I'm painting it as "the more Mac OS X grows, the more shoddy third party stuff will be out there to mess it up". Apple hasn't made any mistake here, and just like Windows, can't be held liable for the crud that is out there beyond their control. I rest better knowing that, in general, the crud out there for OS X is far and few between compared to the glut of horrible software available on the PC.
I think your post qualifies as a troll? But I'll take the bait. This is a major upgrade, not some piddly way for Apple to get $129 out of me. I will be getting this upgrade regardless of a tiny fragment having an install problem because of some software I don't use or never heard of. I'll bet you 2 weeks pay that my install goes smoothly and painlessly. And I'll throw another 2 weeks pay in and bet my 6 year old scanner works and an extra week for Read(sic)5.0
Well, it works well for some people, but not all. It is hardly ghastly. Ghastly would be the Microsoft wireless mouse that I have that couldn't track within 1cm of my intended target and has all kinds of ridiculous accelerations. Dammit, when I point a mouse somewhere, I know exactly how far I have to move my wrist and I don't need Redmond helping me out by overcompensating (and causing me to miss my mark). The middle mouse button/scroller, doesn't register when clicked. Not to mention the receiver that is a big as a mouse in its own right. That is ghastly. At least with a Mighty Mouse, the pointer is going where I intend it to, and the software functions actually work when you program the buttons (weird right mouse button aside).
Funny that American cars, all of which are made by union employees, are considered the some of the least reliable cars on the road. I guess all those "starving" Japanese guys are doing something right?
Care to ellaborate on the "ghastly" mighty mouse? It seems to get very good reviews from most publications. I don't like it, because the right click fails to register with the way I hold the mouse, but not so for my wife. Other than that, it's a pretty good mouse. It's comfortable, the scroll wheel is the best, most responsive scroller I've tried, and the usual Mac hardware/OS integration is spot on with the flexible button programming.
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No the wouldn't because they get hundreds of these every day.
Enough with the customer is always right mantra. Customers can be just as sleezy as the big bad corporations you all love to hate. Just work in loss prevention for a week, and you might understand that the customer is wrong, usually about 100 times a day.
I'm amazed at how many people just want to blame Best Buy, when MOST of the time they have a relatively painless return policy. Bring the product and your receipt is all they ask, but please leave your 25+ year old shoplifting tricks at home. You people complain that they check receipts at the door. Guys like this is the reason why.
Nice rebuttal. I experienced the same thing back in the 80s when I was in loss prevention for, don't laugh, K-mart. People would buy CDs then bring them back with overtly used Michael W. Smith cd's inside instead of (fill in 80s crap music here), demanding a refund. After the, OH, 200th time some idiot tried that, we started turning them into the police. Maybe Best Buy should have done the same.
Well, I hate to burst your bubble, but Japanese cars (in general) have higher resale value because they are better engineered and better manufactured vehicles, a LOT of them being manufactured in the US. The reason US cars suck in general is due to poor engineering and bad business models that stress "value" over performance. In otherwords, my crappy Ford interiors fall apart faster than a Honda, not because Joe assembled them in Deerborn Michigan, but because Ford uses .19 cent parts engineered by an MIT dropout. There is nothing racist about the reality of the vehicle quality, especially when the global economy has blurred the line of what is foreign and what is domestic anyway.
That much I figured out already as well. My problem is my G4 is upgraded with an aftermarket chip to 800mhz. I wonder if that'll make the cut, since it is slightly below the advertised minimum speed. Maybe I could overclock the chip? You could probably up your 500 to an 800+ for under $50 too (my 800 chip was $50 about 3 or 4 years ago, so I imagine they'd be pretty cheap now). It takes about 2 minutes to open the case, pull the zif socket out, put the new one in and reboot. Add a couple minutes to be really careful applying the heatsink glue stuff.
Nothing racist about 20 years of statistics contradicting your claims. I, for the record, own two Fords (Contour SVT, Ranger). That hardly makes me a racist, but I do accept the fact that my cars will have no resale value and after 5 years will have many more mechanical problems than a Honda Accord and Toyota Tacoma. I've already found out that Fords have more short term problems as well.
man, in my haste to get ready for work I dorked up my own joke. It's KG (Kyle Gass) not KJ, and it's should be voiced by JB (Jack Black). Man, I suck suck suckity suck. My wife would kill me if she saw such a stupid mistake on my behalf. Probably divorce me and then I'd have to pay the rent all by myself.
Story #2 (or non story I should say) is that Apple makes money from AT&T. Story #3, slashdot fools come out in droves to complain about a phone that they don't even own, because they feel they have some sort of 21st century pirate credo to stick to and would never buy anything that is supposedly "locked in". Because having tightly integrated, well produced hardware that works great is always a "bad thing" and the geek in them could obviously do/know better when it comes to Technology than an artsy little computer company from California.
The iPhone is still an mp3 player and a lot of other things that don't require AT&T activation. Apple would be quite happy to sell an additional 1million iPhones as overpriced iPods. Give up on the conspiracy theories already.
432....over a two year period....IF the customer actually keeps AT&T active that entire time. It isn't free to support the iPhone either, nor is shipping, packaging, retailing, advertising. Why is everyone so shocked that a US Corporation has found a way to make money that really doesn't affect the consumer's bottom line? As if switching to Sprint would make your cost of the iPhone significantly cheaper?
Well the telco isn't that bad (not any worse than Sprint/Verizon/Nextel/et. al.) and the phone is fine. No hoops to jump through here and no need to wake up, thanks.
Hmm, interesting. I swear I've read that using another computer as your Time Machine target is not only possible, but a good idea. If your computer gets stolen, your external drive with Time Machine on it most likely would too, but there's a fair chance an old G4 in the closet wouldn't be noticed. Maybe our G4s are too old? I'd like to find out if it is possible too.
Man, somebody hasn't read a thing about Leopard, obviously. I guess you missed the part that, even with more UI stuff, the OS is MORE responsive than the previous (which is a trend with OS X). Some "backup software" and 299 other features. Keep your uniformed biases to yourself, or at least come to the discussion with some meat to your arguments.
The bet was for Acrobat Reader 5, not Acrobat 8. I'll keep my money for now, thanks.
Immature? I think you meant "funny". Come on, lighten up a bit. It's funny. A sad-mac or bomb icon wouldn't be funny because there would be little truth in the joke. Things are more funny when they are based in truth. I got more BSOD's in my 1 year of Win95'ing than I've had sad-macs/bombs/beachballs in 20+ years of Mac using. Since everyone is dismissing this as a 1995 blue screen (even though that is iconic of all things wrong with Windows) I guess the Mac equivalent would be to post a picture of the hockey puck mouse. At least that really did suck, unlike the unfair beating Mac OS 6-9 is getting on here (hell, it may have sucked, but it sucked less than Windows).
Ahh, but see you miss the entire point that you chose to use these products. Apple made your choice easier by investing billions of dollars into an Apple retail store, where you can conveniently pick up an airport extreme at $100 more than the competitors routers. I bought one. I justify the $100 difference knowing that my $50 netgear router from my ISP failed when it got hot after about 15 minutes of use. I can justify the cost in knowing that all 3 of my Macs will "just work" with the Airport Extreme and built in Airport settings. I might have to tweak a bit with a D-link or other model of wireless routers. And, for what it's worth (a lot to some people, nothing to others) the Airport extreme's form factor is more pleasing than the copmetition, and matches my existing hardware. Apple INCENTIVIZES you to buy Apple stuff instead of forcing illegal monopolies down your throat. Hell, it works so well that even their crappy products (mighty mouse, for example) sell well. But, you don't have to buy it as if it were the only mouse that worked with your computer, or that using another mouse would be a difficult song and dance (the Microsoft way).
I think the general concensus is that if you don't f*ck with it, it DOES just work. Add some weir 3rd party hack that messes with the OS, it probably has a 1% chance (or greater) of failure. Add a fully developed third party app, and you are back to "it just works".
Yes, and since you have no sense of humor, please continue to plod along with your beige box. So what? It's funny, that's what.
Ahh, but how can it NOT be Microsoft's fault when the same third party drivers work flawlessly when written for Mac OS X? Can I get a touché?
I'm not painting it as "you moron's shouldn't expect this to work". Rather, I'm painting it as "the more Mac OS X grows, the more shoddy third party stuff will be out there to mess it up". Apple hasn't made any mistake here, and just like Windows, can't be held liable for the crud that is out there beyond their control. I rest better knowing that, in general, the crud out there for OS X is far and few between compared to the glut of horrible software available on the PC.
I think your post qualifies as a troll? But I'll take the bait. This is a major upgrade, not some piddly way for Apple to get $129 out of me. I will be getting this upgrade regardless of a tiny fragment having an install problem because of some software I don't use or never heard of. I'll bet you 2 weeks pay that my install goes smoothly and painlessly. And I'll throw another 2 weeks pay in and bet my 6 year old scanner works and an extra week for Read(sic)5.0
Well, it works well for some people, but not all. It is hardly ghastly. Ghastly would be the Microsoft wireless mouse that I have that couldn't track within 1cm of my intended target and has all kinds of ridiculous accelerations. Dammit, when I point a mouse somewhere, I know exactly how far I have to move my wrist and I don't need Redmond helping me out by overcompensating (and causing me to miss my mark). The middle mouse button/scroller, doesn't register when clicked. Not to mention the receiver that is a big as a mouse in its own right. That is ghastly. At least with a Mighty Mouse, the pointer is going where I intend it to, and the software functions actually work when you program the buttons (weird right mouse button aside).
Funny that American cars, all of which are made by union employees, are considered the some of the least reliable cars on the road. I guess all those "starving" Japanese guys are doing something right?
Care to ellaborate on the "ghastly" mighty mouse? It seems to get very good reviews from most publications. I don't like it, because the right click fails to register with the way I hold the mouse, but not so for my wife. Other than that, it's a pretty good mouse. It's comfortable, the scroll wheel is the best, most responsive scroller I've tried, and the usual Mac hardware/OS integration is spot on with the flexible button programming.