Just a few comments on Quasar Accounting (and as a disclaimer I'm the one who wrote most of it)...
We have not had a public release of the 1.5 version of Quasar for a couple reasons. Mainly its been due to being busy with 2 large installs (one with 25 stores in South Africa and another with 70+ stores in Canada). These installs have had us busy travelling and doing installs and adding functionality to Quasar for these customers and basically has swamped us! We also have some concern over how a company in South Africa is using Quasar to sell their hardware without any income coming back to us. They added a POS module to it which would be fine if their POS was open source (and I'd have no complaint in that case) but its not (though they claim they plan to make it open source "soon"). Things like this make us question having Quasar Accounting as open source and I've been trying to figure out how to stop it from happening in the future. I want to have an open source version and have people all over the world using it but if someone wants to sell it and profit from it, I would like to get a small cut of that since I wrote it. I'm not sure if there is a good model for doing this.
As for Payroll/HR, this is in many ways the most difficult part of the application to write. Its *extremely* related to your locale and there is not much of an overlap between a system to handle the payroll for the US and to handle the payroll for Canada. Not to mention the other countries we sell Quasar in. Our commercial clients have either handled it in-house or use a third-party company. We have started to add some ability to track hours in Quasar and a way to export this so you can send it to a third-party but I still don't see a full payroll package being added anytime soon.
And finally your comment about support. I'm not sure I recognize the company you work for but please feel free to send me an email with the company info and what problems you've had with support and I'll check it out.
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Just a few comments on Quasar Accounting (and as a disclaimer I'm the one who wrote most of it)...
We have not had a public release of the 1.5 version of Quasar for a couple reasons. Mainly its been due to being busy with 2 large installs (one with 25 stores in South Africa and another with 70+ stores in Canada). These installs have had us busy travelling and doing installs and adding functionality to Quasar for these customers and basically has swamped us! We also have some concern over how a company in South Africa is using Quasar to sell their hardware without any income coming back to us. They added a POS module to it which would be fine if their POS was open source (and I'd have no complaint in that case) but its not (though they claim they plan to make it open source "soon"). Things like this make us question having Quasar Accounting as open source and I've been trying to figure out how to stop it from happening in the future. I want to have an open source version and have people all over the world using it but if someone wants to sell it and profit from it, I would like to get a small cut of that since I wrote it. I'm not sure if there is a good model for doing this.
As for Payroll/HR, this is in many ways the most difficult part of the application to write. Its *extremely* related to your locale and there is not much of an overlap between a system to handle the payroll for the US and to handle the payroll for Canada. Not to mention the other countries we sell Quasar in. Our commercial clients have either handled it in-house or use a third-party company. We have started to add some ability to track hours in Quasar and a way to export this so you can send it to a third-party but I still don't see a full payroll package being added anytime soon.
And finally your comment about support. I'm not sure I recognize the company you work for but please feel free to send me an email with the company info and what problems you've had with support and I'll check it out.