The secret to being a good sysadmin I believe (aside from the technical ability to do the job right) is to be able to never say NO... Treat people like you would your friends even if they made a boneheaded mistake or you are forced to follow procedure. Identify with your customers! That goes for how we treat other sysadmins as well. It always seems like a competition between us as to who knows what and who can do something better/faster. No one - I mean NO ONE - knows everything (trust me junior guy - you know something the senior guys don't even if they make you fell like crap sometimes with their high and mightiness)! I think it stems from job security but when one is bad we ALL look bad.
Personality is inherint. Technical abilities can be taught. If you've got a good personality the rest will come eventually.
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The secret to being a good sysadmin I believe (aside from the technical ability to do the job right) is to be able to never say NO... Treat people like you would your friends even if they made a boneheaded mistake or you are forced to follow procedure. Identify with your customers! That goes for how we treat other sysadmins as well. It always seems like a competition between us as to who knows what and who can do something better/faster. No one - I mean NO ONE - knows everything (trust me junior guy - you know something the senior guys don't even if they make you fell like crap sometimes with their high and mightiness)! I think it stems from job security but when one is bad we ALL look bad. Personality is inherint. Technical abilities can be taught. If you've got a good personality the rest will come eventually.