I am glad that someone is taking action against these giant corporations that are abusing their privileges. These companies think that they can continue selling their products to consumers and provide inadequate support. This is not only by not doing the right things but also by outsourcing your customer service to foreign countries that barely speak any English.
It upsets me that when I attempt to get support I can not find one English speaking person - and this is for Microsoft Products. It is quite upsetting that these companies get rich selling to us, provide terrible services through outsourcing or other means, and are taking jobs overseas.
I think that this will force these companies to think differently and hopefully to bring the customer service job back to the US.
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I am glad that someone is taking action against these giant corporations that are abusing their privileges. These companies think that they can continue selling their products to consumers and provide inadequate support. This is not only by not doing the right things but also by outsourcing your customer service to foreign countries that barely speak any English.
It upsets me that when I attempt to get support I can not find one English speaking person - and this is for Microsoft Products. It is quite upsetting that these companies get rich selling to us, provide terrible services through outsourcing or other means, and are taking jobs overseas.
I think that this will force these companies to think differently and hopefully to bring the customer service job back to the US.