I've submitted a few questions to Ask Slashdot to see what other/.ers use for CRM and helpdesk management, but my submissions have been rejected.
I work for a growing IT company (just passed 30 employees) and we're looking for a web-based system to handle not only our sales but also our helpdesk and order processing systems if possible. So far we've been looking at OneOrZero (open source) and the Allbase Suite (commercial).
Slashdot Mirror
I've submitted a few questions to Ask Slashdot to see what other /.ers use for CRM and helpdesk management, but my submissions have been rejected.
I work for a growing IT company (just passed 30 employees) and we're looking for a web-based system to handle not only our sales but also our helpdesk and order processing systems if possible. So far we've been looking at OneOrZero (open source) and the Allbase Suite (commercial).
Does anybody have any recommendations?