I used to work for best buy when they first rolled out the Geek Squad service. I was one of the original techs in my store, alone with a few others who had been there before me. Every one of us were real techs, not the promoted sales bs that was soon to follow. Funny how the higher paid real techs become "poor performers" when corporate realizes it can pay less for sales people to install norton antivirus and do system restores. The idea of actually fixing a problem is gone at best buy. Let the finger pointing begin.
2C
Slashdot Mirror
I used to work for best buy when they first rolled out the Geek Squad service. I was one of the original techs in my store, alone with a few others who had been there before me. Every one of us were real techs, not the promoted sales bs that was soon to follow. Funny how the higher paid real techs become "poor performers" when corporate realizes it can pay less for sales people to install norton antivirus and do system restores. The idea of actually fixing a problem is gone at best buy. Let the finger pointing begin. 2C