Yes, unless you go through the official repair process they are absolutely unwilling to be of any assistance. My console dies, (no RRoD, the GPU appears to have fried) and I go buy a new Arcade 360. If my network blips for a second, I'm back in trial mode for any game I PURCHASED on the previous console. I don't know about most of you, but the casual games have been a huge sell with my girlfriend. I like spending time doing things together with her, so I've bought a ton of XBLA games.
I'm sure this is a 10-second fix on their end. If they're keeping all of this on MSSQL databases, I'd be happy to send them a few articles from Microsoft.com on finding and replacing values from tables in a MSSQL database. Frak this has been frustrating.
Gamertag=Hal0n
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Yes, unless you go through the official repair process they are absolutely unwilling to be of any assistance. My console dies, (no RRoD, the GPU appears to have fried) and I go buy a new Arcade 360. If my network blips for a second, I'm back in trial mode for any game I PURCHASED on the previous console. I don't know about most of you, but the casual games have been a huge sell with my girlfriend. I like spending time doing things together with her, so I've bought a ton of XBLA games. I'm sure this is a 10-second fix on their end. If they're keeping all of this on MSSQL databases, I'd be happy to send them a few articles from Microsoft.com on finding and replacing values from tables in a MSSQL database. Frak this has been frustrating. Gamertag=Hal0n