I first noticed my site bombing around 3pm cst on Wednesday. I called at 4pm, the tech dude told me, "1 hour", I called at 8pm, then they had a recording saying "3 hours", then I called at 8am on Thursday and they had a recording that said "24 hours" then I called them last night to cancel my account, and they told me that I would have to call back after 9am. HA HA, yeah and I am supposed to get through during normal business hours huh? Worse thing is you can't even email them your flames because they are completely down even their mail server as far as I can tell. They have lost a new user of their service that is for sure (if I can ever get ahold of someone that will cancel my account for me). I have not had 1 good Host experience yet, but this one sure takes the cake. And they say that they have 24 hour customer service (yeah right). As far as their recorded message saying that they are redoing their DNS server, uh, since when does it take 3 days to redo a domain server, when you have thousands of users waiting to update their pages? Just my rave.
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Yeah, I had the same problem. Just another think to fume about..
I first noticed my site bombing around 3pm cst on Wednesday. I called at 4pm, the tech dude told me, "1 hour", I called at 8pm, then they had a recording saying "3 hours", then I called at 8am on Thursday and they had a recording that said "24 hours" then I called them last night to cancel my account, and they told me that I would have to call back after 9am. HA HA, yeah and I am supposed to get through during normal business hours huh? Worse thing is you can't even email them your flames because they are completely down even their mail server as far as I can tell. They have lost a new user of their service that is for sure (if I can ever get ahold of someone that will cancel my account for me). I have not had 1 good Host experience yet, but this one sure takes the cake. And they say that they have 24 hour customer service (yeah right). As far as their recorded message saying that they are redoing their DNS server, uh, since when does it take 3 days to redo a domain server, when you have thousands of users waiting to update their pages? Just my rave.