I have actually started to use a local company in the city where I live for my personal computing needs.
I get local support, faster response, and it is very easy to get an appointment to bring in one of my computers for service.
The last computer I owned that was from one of the big companies with overseas support, is no longer used. I had quite a few issues with this computer, and got tired of waiting on the phone for hours, just to get my message through. One thing is the language barriere, the other concern is the time it takes to make an appointment for service.
I probably paid a little more when I bought my computers from the local store, but the service and follow up is a lot better, and it saves me money and frustration in the long run by having a personalized relationship with a local company.
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I have actually started to use a local company in the city where I live for my personal computing needs.
I get local support, faster response, and it is very easy to get an appointment to bring in one of my computers for service.
The last computer I owned that was from one of the big companies with overseas support, is no longer used. I had quite a few issues with this computer, and got tired of waiting on the phone for hours, just to get my message through. One thing is the language barriere, the other concern is the time it takes to make an appointment for service.
I probably paid a little more when I bought my computers from the local store, but the service and follow up is a lot better, and it saves me money and frustration in the long run by having a personalized relationship with a local company.