User: tsnee

Re:AppleCare is great...

On: Apple Care Efficiency When Macs Break?

Usually better than when you dropped it off Depends on which Apple Store. The one in Durham, NC always returned my laptop in worse condition. I would sit in the store for six hours to tell someone my DVD drive was broken, wait three or four weeks to get my computer back, then find that its wireless networking no longer worked. Take it back, wait a few weeks, find that the sound no longer worked. The last time I bothered to take it in, they didn't even put all the screws back in the case! After six months of this, my extended warranty finally expired, and now I am no longer a customer.