Working in tech support, I see a lot of dead batteries. But when someone says 'my battery is dead' and you know you gave them a new battery less than 3 months ago, there is definately something wrong.
This situation has happened so often that we have been trying to get batteries under our service contract. People just say batteries are consumable and aren't covered, but when the warrenty is extremley short, and a very high percentage of the batteries that we get fail within a year, what do we do? It's too expensive to keep buying new ones!
I'm working as a support analyst right now and you'd be amazed how many fujitsu hard drives fail on us! We probably have a few hard drives die per week and over 90% of them are fujitsus.
My university had a similar problem. So they just limited all the users to X MB per Y days. This solution seems to have solved the university's problem, but it affects many more than just the "10% of users who use all the bandwidth."
While at school I had to constantly keep track of how much I transfered. Even though I only browsed the web and downloaded some source every now and then I was almost always over their "reasonable" limit. So I was forced into a restrained bandwidth queue comparable to a 14.4 modem! I'm glad I'm paying for a "high-speed" connection!
Now if you start playing some only games, downloading the latest iso of insert linux distribution here or anything like that, you quickly use up your aloted transfer amount and in the case of Rogers, start paying more money.
So although I realized Rogers must cover their costs and limit the true bandwidth-hogs somehow. I hope they do a better job at it than my university. (although the ability to check your transfers such as my university does, is an absolute must if you are going to charge based on it)
Slashdot Mirror
Working in tech support, I see a lot of dead batteries. But when someone says 'my battery is dead' and you know you gave them a new battery less than 3 months ago, there is definately something wrong.
This situation has happened so often that we have been trying to get batteries under our service contract. People just say batteries are consumable and aren't covered, but when the warrenty is extremley short, and a very high percentage of the batteries that we get fail within a year, what do we do? It's too expensive to keep buying new ones!
I'm working as a support analyst right now and you'd be amazed how many fujitsu hard drives fail on us! We probably have a few hard drives die per week and over 90% of them are fujitsus.
My university had a similar problem. So they just limited all the users to X MB per Y days. This solution seems to have solved the university's problem, but it affects many more than just the "10% of users who use all the bandwidth."
While at school I had to constantly keep track of how much I transfered. Even though I only browsed the web and downloaded some source every now and then I was almost always over their "reasonable" limit. So I was forced into a restrained bandwidth queue comparable to a 14.4 modem! I'm glad I'm paying for a "high-speed" connection!
Now if you start playing some only games, downloading the latest iso of insert linux distribution here or anything like that, you quickly use up your aloted transfer amount and in the case of Rogers, start paying more money.
So although I realized Rogers must cover their costs and limit the true bandwidth-hogs somehow. I hope they do a better job at it than my university. (although the ability to check your transfers such as my university does, is an absolute must if you are going to charge based on it)