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Rogers Cable Plans Fees to Curb Bandwith Hogs

jeremyd writes: "Major Canadian broadband provider plans to charge heavy users higher monthly access fees as high as $80 per month. Read the article here from the Globe and Mail. If only the world would protest. What's the point of high speed broadband access if you can't use it to full potential without having to start selling organs to pay the bills?"

792 comments

  1. They'll lose customers by Jormundgard · · Score: 1

    Shit, as soon as people gotta start worrying about additional fees, they'll dump that service. People want to know how much they're going to pay.

    1. Re:They'll lose customers by baldeep · · Score: 1


      Yeah, just like with mobile phones.

      Eventually we'll probably see analogs to pre-paid plans, peak and off-peak rates, etc. The only difficulty is knowing how big a web page is before you download it.

    2. Re:They'll lose customers by monsted · · Score: 1

      Uhm, $80 isn't even that expensive. In Denmark we pay about $120/month for 2048k/512k ADSL with free traffic and i believe we're on the cheap end of the scale in Europe...

    3. Re:They'll lose customers by xphase · · Score: 1

      I saw a poster at some gas station the other night, apparently they have sprint pre-paid internet access available.

      You just buy the card, then run with it.

      Ugh!

      --xPhase

      --
      The following sentence is TRUE. The previous sentence is FALSE.
    4. Re:They'll lose customers by gibson_81 · · Score: 1

      Gee .... now I'm starting to understand Telia's (a big Swedish telco) thinking when they want to raise the monthly fee to $60 ... when it was first introduced, you paid $20 / month (+$150 installation fee), but currently it's going at ~$35 ... of course, that's only 512k downstream (not sure of the upstream speed)

    5. Re:They'll lose customers by Zaknafein500 · · Score: 1

      Shit, as soon as people gotta start worrying about additional fees, they'll dump that service. People want to know how much they're going to pay.

      Good, let them. That means more bandwidth for me. We need to get some of these 14-year-olds that just use their broadband connection as a constant music-stealing pipe to get back on dialup.

      --

      "The guide is definitive, reality is frequently inaccurate."
    6. Re:They'll lose customers by Anonymous Coward · · Score: 0

      In Indonesia ADSL price IS MORE EXPENSIVE


      check this out:
      CBN (largest in Jakarta)
      http://www.cbn.net.id
      http://www.cbn.net.id/adsl.html
      http://www.cbn.net.id/cable.html


      ADSL is as high as US$ 500
      for small speed... read the http://www.cbn.net.id/cable.html THEN SCREAM


      Cable
      512kbps .... US$ 3900
      256kbps .... US$ 1950
      128kbps .... US$ 1100



      PS:
      To all american company.
      please come to indonesia, you can easily be rich here. And Indonesian will worship you becaue you give them cheap internet

    7. Re:They'll lose customers by DennyK · · Score: 2

      I am sure that people WILL know how much they are going to pay. The tiers will be based on bandwidth, not data transfer. Those are two different things entirely. The pricing structure will probably be similar to DSL pricing...you pay $x for 512kbps, $y for 1024kbps, etc. Of course, that doesn't mean they won't follow Videotron's lead and also start putting a cap on data transfer, but from the sound of the article, it seems like they are just capping bandwidth for right now.

      Many cable companies in the U.S. are moving to tiered pricing structures. Most of them keep prices reasonable, comparable to similar DSL rates, but I have to wonder if they will guarantee those transfer rates like most DSL companies do. I am sure if customers are paying premium prices for 1.5mbps, and only getting 500kbps or so during half the day, they are going to become rather unhappy rather quickly.

      DennyK

    8. Re:They'll lose customers by cykaaro · · Score: 1

      This is such BS> I read the Globe and found it interesting that they're saying we get such a better deal than the US to justify. I know many in the states and they pay the same or only slight more than us looking at it relatively. Paying $111 is what small business DSL service you can get in some places, not home DSL. I can see then wanting a 'light service' for those who only use the internet occasionally, like mail and the odd browsing, and see more dialup users to use it, but lets be honest here. Most of us went broadband which is UNLIMITED for not only the speed, but we avidly use the internet and all it has to offer, and with more media streaming, online gaming, we are paying to use that by paying rougly double of what dialup costs. Do you really want and going to stand for by paying what you do now for less service? Or pay double what you presently get, while Rogers makes more money off us? Hell, just offering light usage package they could make more money swinging over dialup users. But they always want to make more money off of their customers. Do you want to pay more for the disconnet problems, and times you can't get online? Hell, I've had packet loss problems for months now that they can't find, and it's been proven it's there end not mine, although they like to tell me it's my end. I'm going to pay $80/month to put up with that? And what if your usage is like mine? some times I use it a lot, other times I'm barely on? It evens out to average use if you look at it. Take it one step further. We are all on a shared connection sometimes some use it a bit, sometimes some use it alot. It averages out. I think someone else pointed it out, but that if they're going to makes us pay that much they'd have to make it dedicated, not shared. If you're shared, you still limited by how many other users are on sharing bandwidth, and you can only get so much depending on how many other users are on that line. DSL is dedicated. To assume that Bell will follow suit is crap. I do not outright believe it. Look at the US, they offer a home service like we have, then you can get a DSL small business account that gives you faster speeds. If they try to run things like they are in Australia, we're really screwed. I have no problem with rogers offering a 'light package', but I do have a problem with us present users losing our service we pay for now, or us trying to be forced to pay double for the same service we have now. From most cable providers I know of 5GB/day is what is consdiered 'allowable download amounts' Going above that most will give you a warning letter. It really doesn't take much to reach half of that using media streaming and gaming surfing email and ICQ'ing friends and relatives, etc. And what if you have a second IP you're paying for? Do you not expect more bandwidth being used or are they going to say it's a collective bandwidth for both? or are they going to start charging more for that as well? Where will it stop? And how many can afford such prices they are talking of charging? How many are just getting by and able to afford they're cable for a bit of entertainment, etc? Has your pay gone up substantially at all you can suddenly afford paying $80 for what you presently do paying $40? I really hope that all they're 475,000 users will speak up about this.

    9. Re:They'll lose customers by ichimunki · · Score: 2

      Not to mention that we can assume that's $80 in Canadian dollars, since the article is bylined Toronto and appears in the online version of a Canadian daily. That $80 would work out to $50 in US dollars. About what I pay for AOL/TW's RoadRunner service right now.

      --
      I do not have a signature
    10. Re:They'll lose customers by Anonymous Coward · · Score: 0

      They'll only lose the customers that take more than their fair share of bandwidth.

      Sounds like a resonable plan to me!!!

      Furthermore, the contract should state installation costs, monthly base cost and usage costs, as well as the AUP.

    11. Re:They'll lose customers by Spamuel · · Score: 1

      The problem is most Canadians are paying around $40 CAN a month for broadband. $80 CAN might look good to an American, but it stinks from where I'm sitting.

    12. Re:They'll lose customers by ichimunki · · Score: 1

      Yes, but they're also introducing fee levels that are lower than the typical dialup expense here in the US. Part of the attraction of broadband isn't necessarily the total available bandwidth, but the speed which individual events happen, i.e. you may only be online for 30 minutes a day, but it takes moments to check email and web sites load in reasonable amounts of time.

      At least your companies are differentiating based on usage, where the majority of US subscribers are essentially subsidizing the heavier users.

      --
      I do not have a signature
    13. Re:They'll lose customers by issachar · · Score: 1
      Yeah, but it's double what the two major providers charge out in British Columbia. (And Telus gives you $5 off if you own your own DSL modem). Good thing Shaw bought out Rogers over here. Many things in Europe are expensive. The most obvious is gasoline. We pay around $0.60 CDN per litre at the moment, and I paid as low as $0.30CDN just over a year ago. Comparing us to Europe just isn't reasonable because North Americans just won't tolerate some of the prices in Europe. (Don't the Brits still pay by the minute for local calls?)

      Rogers is such a strange company. On the one hand they pull crap like this which tends to piss off customers. On the other hand, they completely ignored people who ran servers, grabbed additional IP's w/o paying for them and otherwise generally violated the license agreements. Now, I still think that those things should be allowed, but why make a rule if you're not going to enforce it. Shaw does, and I bet it saves them a chunk of money.

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    14. Re:They'll lose customers by issachar · · Score: 1

      many things are like that though. With local calls in North America, the lighter users pay just as much as the heavy users. It's not this way everywhere. Some countries have per minute charges if you call the house next door, but can you imagine the fuss if they implemented that here?

      North Americans like flat-rate. We like all you can eat. We like things where we can have however much we want for a fixed price paid in advance. We don't like surprises later. Which is why I wish we'd require that all companies include taxes in their advertised prices, but then we're also against excessive government regulation (By European standards), and it would be tough for a single company to be the first to implement this policy.

      --
      . --- If you're looking for free e-mail you won't find it here! http://www.noemailhere.com
    15. Re:They'll lose customers by Anonymous Coward · · Score: 0

      >Some countries have per minute charges if you call the house next door, but can you imagine the fuss if they implemented that here?

      With the antiquated telecom systems in North America, this couldn't happen. Too many users and businesses with 24 hr. modem linkups to other sites because there's simply no other option.

      Maybe when I can actually by at least a switched-56 circuit almost anywhere I go in North America, then maybe. But as long as the bells stop deciding that unless you live in the top few areas you won't be getting anything but a phone line (and a lot of trouble with that, even) North America will never successfully implement per minute telephone fees.

      Just imagine what would happen to commerce here if phone rates for an average small/medium business went from (say) $40 a month to $0.10 a minute, or home phone rates went from $20 a month to $0.05 a minute. Suburbs and small cities would be DONE FOR. I sure wouldn't pay over $2000 a month for always on internet, and I wouldn't live in an area that charged me so much for it. Heck, even if you used just 60 hours a month (pretty average for round here) you'd pay $180 a month. No way... there'd be a revolt (just like last time when Roger's put their rates up -- it happened once, it can happen again!)

    16. Re:They'll lose customers by arkanes · · Score: 3, Insightful

      Gee, thats logical. More bandwidth for you. But if you actually try to USE that bandwidth, it means you'll have to pay double, just like they do. Let's try to keep the pretension to a minumum, eh?

    17. Re:They'll lose customers by Anonymous Coward · · Score: 0

      If he uses the extra bandwdith, I'm sure he's prepared to pay for it.

      Additionally, increased available bandwidth should translate to lower latency.

    18. Re:They'll lose customers by Tassach · · Score: 2
      why make a rule if you're not going to enforce it

      So that they have the ABILITY to enforce it, if it becomes necessary. Most broadband ISPs are like that WRT subscriber agreements -- they have a whole laundry list of no-no's which are rarely enforced. This is because most people who run "illegal" servers keep a pretty low profile and don't screw things up for the other users and the admins. As long as you don't piss off the guy who administers your local loop (by screwing things up and creating extra work for him), he's probably not going to care what you are doing with your connection. OTOH, if he gets paged at 3AM on a Saturday night to clean up the mess you made, he's perfectly justified in LARTing you in to oblivion.

      --
      Why is it that the proponents of "one nation under God" are so eager to get rid of "liberty and justice for all"?
    19. Re:They'll lose customers by lapointe · · Score: 1
      You can't lose customers when you have a monopoly in most areas. Bell Sympatico and Look Communications simply aren't available in large parts of even major centers like Toronto.

      I've got no choice but to pay, although I may write my MP...

    20. Re:They'll lose customers by jo42 · · Score: 1

      Slashdot is a rancid pile of code - the friggin' thing won't let me post a traceroute to show how bad Roger's network infrastructure is? What wanker decided this form me? Fork yourself!

  2. Shaw's a b*tch too by Glonk · · Score: 3, Interesting

    I use Shaw (Roger's main competition), and several times now they've called my house and asked me to tone down my bandwidth usage.

    I asked them that very question: What's the point of broadband if I can't use it to its full extent?

    The license agreement I signed clearly stated there's no bandwidth restrictions for home users, but you can't run servers. I wasn't running any servers, they knew that, and they called me anyway. They actually tried to get me to switch to a business account (more money, bandwidth restrictions), too.

    If the ISP can't handle the bandwidth it makes available, it's their loss if people use it too much. It's not my fault I enjoy streaming content and sending movies to friends and all that. :)

    1. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 1, Interesting

      but you can't run servers

      What kind of rule is that? Imagine the phone company telling you "you can use the phone as often as you like but you're not allowed to speak Japanese on the phone".

      In a broadband connection packets are sent, packets are received, and that's that. They can set different limits on the ingoing/outgoing bandwidth if they want, but the type of packets transmitted is none of their buisness.

    2. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      I have run a mail/web/game/whateverthehellIwant server on Shaw/Rogers whatever you want to call it for many years now and have never heard a peep from them.

      If you get "caught" running a server, more than likely something red flagged you and you deserve to get bagged. It's a consumer grade connection, if you want to run a server and have no problems, pay for a real connect.

    3. Re:Shaw's a b*tch too by Malc · · Score: 1

      "I use Shaw (Roger's main competition)"

      Isn't Sympatico Roger's main competitor for highspeed internet? They've certainly spent a lot of money on anti-Sympatico HSE ads describing download rigor mortis. Last I heard Sympatico had a few hundred thousand more subscribers.

    4. Re:Shaw's a b*tch too by SerpentMage · · Score: 1

      I agree and disagree with this. Sure you may not have been running any servers, but there is fair usage. And when companies plan usage they calculate that specific people use only so much bandwidth. For example our home office uses only about 2-3 gigs per month when using the Internet so-so.

      But the moment I start downloading large files my usage rockets up to 6-10 gigs. This is a huge difference and changes the calculation for the company quite a bit.

      Ok you are right then the provider should not have said unlimited. In that sense I do like my Swiss DSL provider. They spell out exactly my bandwidth and leave everything at that. Right now I am limited to 6 gigs, which is pretty good. But more importantly what is nice is that I have FULL SPEED always. No humps when everyone goes online. And if I need 2 Mb and 22 Gigs then I simply upgrade. So maybe the North American providers should have clearly spelled out the conditions!!!

      --

      "You can't make a race horse of a pig"
      "No," said Samuel, "but you can make very fast pig"
    5. Re:Shaw's a b*tch too by Drakin · · Score: 2, Informative

      Shaw is Rogers main compitition for cable. Sypatico is a general high speed competitor (they deal in DSL)... mainly because they cover more area. No cable net acess here, but had Sympatico aDSL for over a year.

    6. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      I think that it is the ultimate in greed that the high speed isp's like shaw and roger's provide you with a so-called high speed internet service then find ways to charge extra money. wake up, look around, science and technolgy are producing faster, cheaper fiber and routing systems, most of the fiber out there is not in use yet (dark fiber), it's a joke that they want to charge for use of a high speed service as it was intended, are we to adopt the motto of the telephone company and wait until the next century before we have fiber to the door, with ghz computers, gbyte hard drives we are fussing over the speed of cable based systems, forget that, we should be getting fiber speeds for what we pay for cable speeds, piccard would not stand for this, where is the future?, are we to cherish 56k, get on with the future and kick these big companies in the ass, down with crappy products and isp services, where is the future??

    7. Re:Shaw's a b*tch too by tburkhol · · Score: 1
      If the ISP can't handle the bandwidth it makes available, it's their loss if people use it too much.


      I think that's exactly what's going on. They realized they couldn't actually afford to make the entire bandwith available to all the people who would actually use it, and now they want to revise their terms of use. Sounds like your particual ISP prefers to deal directly with the few people who really fill the pipe, rather than impose some global limit. This allows their marketing people to still claim 'unlimited'.

    8. Re:Shaw's a b*tch too by drsoran · · Score: 1

      What kind of rule is that? Imagine the phone company telling you "you can use the phone as often as you like but you're not allowed to speak Japanese on the phone".

      Naw, it's more like the phone company telling you you can't receive phone calls on your line, only dial out. If you want to receive phone calls you need to upgrade to a business plan and pay per minute charges. They don't make any distinctions between you receiving phone calls 24/7, thousands a day or one or two from your grandmother.

    9. Re:Shaw's a b*tch too by Monte · · Score: 3, Insightful

      The license agreement I signed clearly stated there's no bandwidth restrictions for home users, but you can't run servers.

      And I'll lay money that somewhere in that agreement is a clause that states they can change the terms any time they feel like it. That's how they'll get you.

      You should feel lucky that they called you - they were being nice. If they can get some voluntary compliance from the bandwidth hogs they won't have to take more drastic measures.

      But if the rest of the hogs are as unrepentant as you it's a safe bet that they'll be implementing either bandwidth caps or pay-as-you-go as the solution.

      I think fixed-rate big bandwidth will be extinct within three years. It doesn't make sense to let 10% of your customers use 50% of your resources.

    10. Re:Shaw's a b*tch too by Tuzanor · · Score: 3, Insightful

      Actually, the cable companies don't compete at all. As far as cable internet goes, you get it from your local cable company, and each home only has one (generally by area). So you are EITHER on Rogers, Shaw, Cogeco, or whatever. The main Competition for rogers is Sympatico or your ma and pa ISP with DSL...

    11. Re:Shaw's a b*tch too by ttyRazor · · Score: 2

      All of these consume broadband services are built around the premise that it's "just like a modem, only faster!". All of them, especially the cable companies, see it as a content delivery system and not the 2 way medium that the Internet was supposed to be. They never anticipated that users' behavior would fundamentaly change with more bandwidth, and hence built their systems around technologies with anemic upload speeds.

    12. Re:Shaw's a b*tch too by Erik+Hensema · · Score: 5, Insightful

      I don't know about your provider's AUP (acceptable use policy), but mine says I cannot use all of my bandwidth all the time.

      Why not? Simple. While I've got a 3.4 mbit cableconnection at my house for about EUR 45,- a month, my ISP (Essent@Home) has allocated about 100 kbit/user for external bandwidth.

      Therefore, we're only permitted to have bursty traffic. Downloading an ISO or two a week is no problem, just don't do it all the time.

      When you want a line without these restrictions, get a peering contract at a major ISP. Surely it'll cost you EUR 5000,- a month, but that's quite reasonable for an unlimited (apart from the technical limit of, say, 1 mbit) line.

      Fining heavy users seems quite reasonable to me. They take away bandwidth from their neighbours, so they pay more.

      --

      This is your sig. There are thousands more, but this one is yours.

    13. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      Look at it this way: If you use any product you have to pay for it. For example, if you have a lot of uses for milk, then you must buy a lot of milk. When bandwidth hogs do their thing, they take away speed from other uses who are paying just as much. I think that is a reasonable thing for Roger's to do.

    14. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 1, Funny

      Yeah, and what's the point in drinking beer unless you chug the whole keg? And why do they charge more for the keg than for a single bottle? They should charge one price for drinking beer, no matter how much I drink...

    15. Re:Shaw's a b*tch too by liquidsin · · Score: 2

      But when I buy 4 liters of milk, the dairy industry can't tell me how fast I'm allowed to drink it. If I pay for "unlimited internet" (as stated in my Sympatico DSL agreement) I expect exactly that. If they start telling me that "unlimited internet" really means "unlimited email and web browsing, but we'll have to charge you more if you want to download cd images and movies and play Diablo 2" then it's no longer unlimited, and I'll go elsewhere.

      --
      do not read this line twice.
    16. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0


      Sure you may not have been running any servers, but there is fair usage.

      They advertise like hell that their service is 50x faster than dialup connections, they state that you can get 1.5Mb down stream transfers and 256Kb upstream transfers. The do state that the cable connection is a variable bandwidth which I understand to mean that if I get an average download speed of 384Kb/s that translates to an assumed monthly available bandwidth of 1028505600Kb/month (384)*60*60*24*31. If they want to cap me off at 20Gb/mo they need to say it in the contract or else don't bother calling! A.C.

    17. Re:Shaw's a b*tch too by Sj0 · · Score: 2

      Yeah, and what's the point in drinking beer unless you chug the whole keg? And why do they charge more for the keg than for a single bottle? They should charge one price for drinking beer, no matter how much I drink...

      I think this is more like buying the keg, and while you are drinking the beer(after you've paid for it, mind you), the guy who sold you the keg tells you that you can't drink the entire keg, or else he'll charge you more.

      Kind of stupid, if you ask me. If they want to sell high-speed internet, they should be ready to create an infastructure to support it, no matter how many people use it. They've paid for their internet, why the hell shouldn't they be allowed to use it as they like (especially when there was nothing in the contract they signed about limited bandwidth)?

      If they are having that many problems, perhaps they should switch to Token-ring instead of Ethernet?

      --
      It's been a long time.
    18. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      Listen ta the fsckin' weenie parasite howl ... howl, weenie, howl while the pr0n gets metered by the skinful ...

    19. Re:Shaw's a b*tch too by billcopc · · Score: 1

      If you ever find a broadband provider that lets people up-and-download generously for a low monthly fee, drop me a line. I'm seriously looking at T1 solutions right now, because cable just doesn't cut my mustard and business plans have very low quotas for the absurd prices they charge.

      I am a bandwidth hog. The problem is that bandwidth shouldn't cost an arm and a leg. It should be a commodity resource. I wouldn't mind paying-as-I-go if it was 25cents a gig, but not 5 bucks.

      I estimate that I throw around 4-5gigs daily on average, most of it being 16/24-bit audio files (lossless compression = lots bigger than MP3) and a bunch of ISO images. The bulk of this data is usually sent within a 50km radius to my buddies, not the whole world. If cable companies would show some honesty and not charge for the intra-network traffic, then all would be fine, collaboration would be unhindered. I've seen onle ONE local DSL provider that offered this, but of course I'd be the only guy in my group with this DSL, since it's a little more expensive and a bit slower than our 3.8mbit cable. Life just sucks.

      --
      -Billco, Fnarg.com
    20. Re:Shaw's a b*tch too by zeno_2 · · Score: 1

      Its a rule thats been in just about every agreement when signing up for broadband. If you run a server, they want you to get a buisness account, mainly to charge you more money.

      Im not saying its right, but they do have a right to tell you you cannot run a server. If your not happy with it, get a different provider that doesn't care. You probably wont find many though.

      Id agree though, it seems like since they cap the upload bandwidth to about 15k/sec they shouldn't have any problems with servers, unless someone is hosting an ftp site that people upload stuff to.

      Your analogy about the phone company is wrong though. Its more like this, "You can use the phone as much as you want, you just cant run a telemarketing buisness from this phone".

    21. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      A better analogy would be:
      Here is your phone. You may use it as often as you like for outgoing calls, but don't even think about answering incoming calls.
      A couple of weeks later he receives a letter threatening him because though he'd never answered an incoming call, he'd been doing too many outgoing calls lately...

    22. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      The industry should have had usage caps on high speed Internet in the 1st place. Guess the infrastructure costs were finally understood by the Marketing staff and the PHB's (pointy haired bosses).

      I've found that the Cable providers are more restrictive than ADSL provider, so go ahead and switch all you want.

      Bye!!!!

    23. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      Fuck you in the ass, yesmen!
      I don't care what their premises are. They advertise broadband always on, so the user has every right to believe they mean broadband always on. Otherwise they should be SUED for misleading advertisement.
      Oh, I forgot, in the USA suing is an exclusive right of big corporations...

    24. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0


      I agree wholeheartedly that you should be able to drink as much as you want. That's a different tier of service though.

      We have unlimited access on our T1 service at work for about $1,300 CDN/month. Feel free to call your local ISP for details.

      The $40/month residential service, however must have usage caps.

    25. Re:Shaw's a b*tch too by weinerdog · · Score: 1

      In Ottawa, there is at least one large non-national (not Sympatico or a cableco) ISP that provides good DSL service. They also do corporate hosting and have a pretty impressive secure data centre. I signed up with Rogers because I was too far from a CO at the time, but I would have gone with this ISP if I could have. They charge $40/mo, plus $15 for modem rental (or about $200 to buy outright), plus $15 if you want a static IP address. They allow you to do whatever you want with the bandwidth, short of reselling it, and they even support Linux (officially just Red Hat) as a client OS. Plus their tech support is clued. That's pretty sweet.

      BTW, I don't mind the idea of paying for the bandwidth I use, but if I also have to put up with Rogers' arrogance, incompetence, and "always blame the customer, no matter how overwhelming the evidence against the cableco" attitude, I think I deserve the rates I'm currently paying, regardless of any excessive usage.

      --
      There's no such thing as Scotchtoberfest!
    26. Re:Shaw's a b*tch too by shepd · · Score: 1

      >Its more like this, "You can use the phone as much as you want, you just cant run a telemarketing buisness from this phone".

      Nahhh, its closer to:

      "You can't run an answering machine on your phone line".

      Since that's what servers are, overglorified automated request answering systems.

      --
      If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
    27. Re:Shaw's a b*tch too by issachar · · Score: 1

      Dude... how much are you downloading? I do use Morpheus, although I don't leave it on all the time. (generally after 2am until the morning). I've never been contacted by shaw at all. I was beginning to think that it was one of those things they never do anything about. (Like people splitting a cable TV signal in their home and not paying extra for the extra outlets).

      --
      . --- If you're looking for free e-mail you won't find it here! http://www.noemailhere.com
    28. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      >And I'll lay money that somewhere in that agreement is a clause that states they can change the terms any time they feel like it. That's how they'll get you.

      There must be legal limits to this. Otherwise they'd change the contract to "Last month's rate increase: $100,000 or the deed to your home.".

      I would think that any changes would have to be made in good faith, and they would have to inform you (somehow) of major changes and give you the chance to opt out before they implement them.

      Changing an heavily advertised as unlimited plan to a limited plan would, IMHO, be a huge change that would warrant giving the consumer a chance to opt out.

      But IANAL.

    29. Re:Shaw's a b*tch too by RustyTaco · · Score: 1
      I think this is more like buying the keg, and while you are drinking the beer(after you've paid for it, mind you), the guy who sold you the keg tells you that you can't drink the entire keg, or else he'll charge you more.
      Actually, it's more like chiping in the "normal" amount for booze at a party. You get your cup, drink what you want. But then you descide you "deserve" the whole keg to yourself because you chiped in.
      Now you're just being an ass.
      - RustyTaco
    30. Re:Shaw's a b*tch too by Monte · · Score: 1

      There must be legal limits to this. Otherwise they'd change the contract to "Last month's rate increase: $100,000 or the deed to your home.".

      AFAIK the cable company has always announced, usually several months in advance, any changes in charges or service. It's on that little leaflet they occasionally put in your bill, you know the one, four pages of dense 6-point type that no one ever reads.

      Changing an heavily advertised as unlimited plan to a limited plan would, IMHO, be a huge change that would warrant giving the consumer a chance to opt out.

      I challenge the idea that any ISP anywhere has ever promised unlimited bandwidth - but feel free to prove me wrong. Point me to an ISP end-user-agreement that says "take all the bandwidth you want, we'll buy more".

      I think this false memory of "unlimited bandwidth" is a mass /. hallucination, brought on by the shock that There Is No Free Lunch, triggered by their ISP slamming bandwidth caps on their 24/7 500GB MP3/DVD Leech-o-Matic machine.

      One day these will be considered the Golden Years, where vast, untouched expanses of Cheap Bandwidth stretched as far as the eye could see... for just $39.95 a month.

    31. Re:Shaw's a b*tch too by Sj0 · · Score: 2

      You're not paying for anything but access to the internet under their terms(now keep in mind that *their* terms, when you signed up, was for unlimited bandwidth and unlimited usage). If they can't support the infastructure to back this up, they shouldn't be in business.

      It's even more like going to a party, and the host has everybody going to the party pay a fee (say...50 dollars) for all the beer they can drink(that's unlimited beer.), but it turns out that they didn't buy enough beer, so that unlimited beer becomes X beers, then you pay through the nose.

      Are the people who drank a little more than everybody else to blame? I'd say it's the fault of the guy who didn't buy enough beer in the first place.

      --
      It's been a long time.
    32. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      If you've never seen advertising for an ISP which claimed "unlimited use" (which equals unlimited consumption of bandwidth), then you've been living under a rock. They all say it, except in business account contexts where you pay for capacity. The gamble on the ISP's behalf is that the majority of users won't use a significant amount - it's self-limiting in the case of dial-up ISPs, but it's open season on broadband providers.

    33. Re:Shaw's a b*tch too by patchmaster · · Score: 1

      His system sounds a bit like the "all you can eat" buffet. After too many trips to the buffet the manager comes out and tells you, "That's all you can eat."

    34. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      I was threatened with termination.

      I find my connection 'goes away' during prolonged Direct Connect sessions.

      $40 is a lot. Any limitation, and mean any, and I will keep my money and try something else.

    35. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      I'm surprised it is taking ISPs so long to drop fixed price access and switch to metered methods. Everyone should pay for the bandwidth they are using (plus a network access fee, like cell phones). That way, if you like the convinience of always on, but just use it for email, you can actually afford cabe. If you're maxing out the line 24/7, expect to pay for it too. As long as the charges are reasonable, no more than, say, $80-100/month max, I think not very many people would argue (except for the, hmm, head-strong /. crowd). These bandwidth charges could also take into account upload, and finally allow running servers and give some real, uncapped upload bandwidth.

    36. Re:Shaw's a b*tch too by Monte · · Score: 1

      If you've never seen advertising for an ISP which claimed "unlimited use" (which equals unlimited consumption of bandwidth), then you've been living under a rock.

      You're assuming that unlimited use equals unlimited consumption of bandwidth. Granted, it's an abiguous claim, but jesus, did you just fall off the turnip truck? Do you also believe that you can build a C*A*B*L*E D*E*S*C*R*A*M*B*L*E*R for $9.95 worth of Radio Shack parts? Rent some skepticism already.

      In the words of Tom Waits: "The large print giveth, and the small print taketh away."

    37. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      It must be the american in me, but when some one say that ISP's should cap bandwidth, I really want to hit some one.

    38. Re:Shaw's a b*tch too by ArnoldYabenson · · Score: 0
      They never anticipated that users' behavior would fundamentaly change with more bandwidth, and hence built their systems around technologies with anemic upload speeds.

      Upload speeds aren't the issue, it's bandwidth usage. I guarantee you that the "webhogs" they are concerned about are downloading, not uploading or serving, gigs a day.

    39. Re:Shaw's a b*tch too by Anonymous Coward · · Score: 0

      There's nothing ambiguous about "unlimited use" with an ISP. "Use" of Internet bandwidth consists of sending and receiving IP packets, and "unlimited" means there are no limits at all (on burst rate, sustained rate, times of use, destinations, protocol types, or any others you could think of). Even when they never could have actually offered this, advertising their service as if they were is still fraud.

      If the C*A*B*L*E D*E*S*C*R*A*M*B*L*E*R con artists bug you, go complain to the FTC or something, they're just as guilty (though probably a lot fewer people fell for it).

    40. Re:Shaw's a b*tch too by walt-sjc · · Score: 1

      It's more like there is enough beer for everyone to have a REASONABLE amount, say 6 beers. People pay 3 bucks each to cover the reasonable amount. Some people have 2 or 3, others 7 or 8. Then you have this really obnoxious group show up that drink 18 - 24 each! WAY more than the normal reasonable consumption, thus causing a shortage. The host then asks the obnoxious group to pay 6 bucks instead of three - still less than cost, but more than the "average" people paid.

      Listen, the bottom line is that internet bandwidth costs money. The cable company buys a LARGE chunk at a reasonable rate (volume discount.) They make assumptions based on average sustained usage per person, and buy that much bandwidth, and design their network around those assumptions.

      Well, turns out that you have a small group of bandwidth-a-holics that blow all those assumptions out of the water. Now the "host" has put a limit of 6 beers before you get the new rate. Probably should have made the limit 12, but hey, it's HIS party, you don't have to go.

      Frankly, the bandwidth-a-holics are just screwing over their neighbors, and everyone else on the system with the attitude of "I paid for it, I can use as much as I want" attitude rather than the correct "I paid for a share, I'll use my share."

      Frankly, I like the idea of dynamic rate caps. Heavy bandwidth users (more than X Gig / month) get severly capped (50 - 100K) during peak times. Want the cap raised? $1 per Kb/sec more on your monthly bill which puts it in line with business rates.

    41. Re:Shaw's a b*tch too by ttyRazor · · Score: 2

      I was around before Comcast@home in NJ had capped anything at all, and it was a nightmare of dropped packets. the first thing they capped was upload speeds, and dropped packets disappeared. Maintaning usable upload speeds is just as serious if ot moreso a problem, and their asymetric scheme is woefully imbalanced, . But yes, you're right that "webhogs" are also an issue, and that's another fundamnetal shift in behavior due to the always on nature, where constant usage is possible and practical. Those same people are also very likely to be sending nearly as muh stuff as they recieve, though, so upload speeds are related to that.

  3. more money? by jdwilso2 · · Score: 1

    Geez... Everyone wants to charge more and more for stuff we already have because its getting more popular... It really sux that all our contracts with people such as time warner express such ideas as "rates subject to change without notice" and such... But then, how do you compete in bandwidth with big industry? It isn't a trivial matter to lay one's own cable across the country and say "hey, buy my bandwidth, its cheaper!" ... cause it'd be more expensive prolly than the leading largeass company in the feild... Anyway, I'm done rambling...

    1. Re:more money? by Anonymous Coward · · Score: 0

      get a 1 or 2 year contract

    2. Re:more money? by Anonymous Coward · · Score: 0

      Ummm, yeah. Then get slammed with sticker shock when the contract is up.

    3. Re:more money? by wo1verin3 · · Score: 2

      Agreed. I've been trying to get a proper rogers connection since this past May. It goes down give or take every night and has been out the last week and a half straight. They've identified a problem, in fact they did that in June, I've escalated to every level they have, but nothing gets done.

      They can't be serious can they? Is this a joke?

    4. Re:more money? by cykaaro · · Score: 1

      you hit the nail on the head. They're gateway on my node is screwed, but everytime you complain they say how it's my system, and they're DHCP is fine blahblahblah. I've been dealing with packet losses in the middle of talking to people, gaming, and at least 2-3x a day I go down totally. And they want to charge more for this? That doesn't even include the months of slower than dialup I had becuase it took them that long to get off their asses and fix the hub that everyone in the entire area was complaining about. I was lucky if I could get over 800bytes. And you know what i got for all frustrations for months of a problem they new about and was 'wiating for the engineers'? A whole 2weeks credit. And some of these people posting that aren't from here wonder why we that live here get upset at hearing they're going to charge us more for what was when I got cable was 'unlimited'.

    5. Re:more money? by wo1verin3 · · Score: 1

      I will pay more to them when/if I have a quality service with 90%+ uptime, like I had with Shaw Wave :)

  4. Bandwidth costs money by negativekarmanow+tm · · Score: 2, Informative

    Contrary to popular believe, bandwidth DOES cost money, so it's not that strange they do this.
    A lot of people just want (their computer) to be online 24/7, and don't use that much bandwidth.
    It should be cheaper for them than for those who use kazaa as an external harddisk.

    --
    No security through obscurity: my password is goatse. Stop me before I troll again.
    1. Re:Bandwidth costs money by Anonymous Coward · · Score: 0

      And just why do ISP's have to pay for bandwidth? Just who is at the top setting prices? What causes those on the top of the heap to charge what they do? How much more does it actually cost to transfer X electrons as opposed to XxN electrons? Stop thinking like a pissed-on and lets get to the source.

    2. Re:Bandwidth costs money by -brazil- · · Score: 2, Insightful
      And just why do ISP's have to pay for bandwidth?


      Because most of them don't have their own backbones and thus have to pay serious money to the backbone providers. And the backbone providers have to pay serious money for their peering agreements and expensive hardware.


      What
      causes those on the top of the heap to charge what they do? How much more does it actually
      cost to transfer X electrons as opposed to XxN electrons?


      Close to N times as much, genius. High-capacity routers and fiber connection hardware are million-dollar investments. Contrary to the belief of all the whining "Unlimited high-speed internet access is my god-given right" idiots here, the fiber itself is not the only cost factor, or even the biggest one.


      That being said, if the ISPs want to limit bandwidth usage, they of course must say so in their TOS or user contracts. Advertizing "unlimited access" and then being surprised when people use it like that is even more idiotic...

      --

      The illegal we do immediately. The unconstitutional takes a little longer.
      --Henry Kissinger

    3. Re:Bandwidth costs money by peripatetic_bum · · Score: 1

      I understand that that the hardware costs money, and the support tech tema costs money,
      but what exactly about using a lot of bandwidht makes it more expenseice once the inital infrastrucire is set?

      What i am asking is, what makes it more expensive for me to download 100GB instead of 1MB?
      Thanks!

      --

      Sigs are dangerous coy things

    4. Re:Bandwidth costs money by mathmart · · Score: 1

      The bandwidth REALLY costs money. It's more expansive than the hardware needed, actually. Let's take an example: Most high speed internet providers give 1 to 2mbps links (cable or dsl, doesn't matter). That's a full T1 link. Now, a dedicated T1 costs several thousand dollars every month in bandwidth, plus a few hundreds for the t1 loop (the physical pipe between the isp and it's provider). How could ISPs possibly give away T1's to their customers for 30-50$?

    5. Re:Bandwidth costs money by debiansierra · · Score: 1

      Yuo didn't answer the question. I will repeat it for you. Once the infrastructure is in place, why would it cost more to Xfer 1GB vs 100MB? My network hub cost me $400, My computer $3000, various Cables/software $1000, ISP for one year $600. Okay, so I have ~$5,000 dollars invested in my new gaming server thingy. Now, I charge my friends to come over and connect to my LAN/Server and play games online. Let's say I charge a $25 a month subscription fee for my Lan/Server access. (BTW, I am fully aware of all legal implications, non-scalar model, etc. etc., this is just a rough example to prove this point)Now, let's say that I suceesfully hook into 25 customers. They sign a one year contract. That's 300 per person in a year. That year I would profit ~$2500. Now, if they used their membership rights everyday or once a month, how did this affect my costs and/or profits?

      --
      I would like some milk from the milkman's wife's tits
    6. Re:Bandwidth costs money by Anonymous Coward · · Score: 0

      Your ISP pays for bandwidth. They determine their bandwidth needs based on the fact that not everyone will be online at the same time, and then probably add a bit of extra just in case.

      If everyone starts downloading constantly, the average speed for everyone drops through the floor.

      Suppose a 1.5Mbit link costs $1000 a month for the ISP. To make it easy, let's break that down to 24 subscribers paying $41.67/month. That will just barely cover their costs, with no profit for the ISP. If every subscriber was using the link simultaneously, then each person would get 62.5kbit/s throughput. Looking at it the other way, if we break it up evenly each person can only get full bandwidth for one hour a day.

    7. Re:Bandwidth costs money by dossen · · Score: 1

      The point is, it is not feasible to put the entire infrastructure in place, only enough to handle what you plan for. That doesn't mean you can't oversubscribe, to get utilisation/efficiency up. One part of that is putting nice fat pipes on the last mile (or whatever), and then join them together in relatively smaller pipes. Thats how the economy works.

    8. Re:Bandwidth costs money by Anonymous Coward · · Score: 0

      Everyone knows that and guess what? THEY (the provider) know that better than any of us. So who are we to blame? The users who take advantage of the bandwidth they pay for (whether they pay enough is irrelevant because it is the amount set by the provider) or the company who knowingly oversells their service?

      At any rate, I agree that there should be a cheaper bracket for users who only want the basics, but I don't necessarily agree to a price hike for "power" users.

    9. Re:Bandwidth costs money by Oliver+Wendell+Jones · · Score: 2

      That being said, if the ISPs want to limit bandwidth usage, they of course must say so in their TOS or user contracts. Advertizing "unlimited access" and then being surprised when people use it like that is even more idiotic...

      That's exactly what almost did in DirecPC's satellite internet service. They advertised "Unlimited access" for $XX per month (where XX depends on whether you wanted daytime, nighttime or both access), but in reality they set a limit to how much you could download with what they called their Fair Access Policy or FAP. If you exceeded some arbitrary number of MB in a day's time, they would 'FAP' you and your speed would get cut in half, continue to abuse the limit? They cut you in half again.. Leave your PC on overnight to download some ISO images? You would wake up and find that your speed was SLOWER than your dial-up modem!

      They got sued (I quit using DirecPC when the lawsuit started) and they lost, and they now have to reveal their limits on downloads and keep customers informed if those values ever change. The only good thing about DirecPC was that they provided you with software to run a usenet server on your local PC (and you could pick which newsgroups to capture) and you could catch their constant newsstream that was in the MB/s speed range to your local hard drive, and that didn't count against your downloads, as they broadcast all the newsgroup contents to everyone.

      --
      A computer once beat me at chess, but it was no match for me at kick boxing -- Emo Phillips
    10. Re:Bandwidth costs money by peripatetic_bum · · Score: 1

      im not playing dumb, I simply dont understand
      How bandwidth, itself, costs money?

      I understand about support and hardware, but the the electrons themselves costing money?

      please explain
      thanks!

      --

      Sigs are dangerous coy things

    11. Re:Bandwidth costs money by Logger · · Score: 2, Informative

      The ISP buys BANDWIDTH, not a network infrastructure, or more precisely they rent high speed big pipes from internet backbone providers.

      My ISP for example Frontier, owns the last mile to my door, and all the hardware, cables, switches, DSL modems and the like on that last mile. Those costs have already been expended and will stay the same unless they expand the network. If that was all I was connected to however, I'd be greatly dissappointed. I really don't care what Judy the homemaker or Phil the out-of-work software developer have shared on their WinME hard drives. I want the WHOLE internet.

      For that, Frontier buys bandwidth from various sources Sprint, MCI, etc. They buy that bandwidth in the form of $X per MBytes/sec, which translates into T1s, T3s and the like. So while Frontier is using a monthly fee to try and recoup their investment they made in hardware on their end, they are also are spending a portion of that fee to pay for the big pipe to the rest of the internet.

      They don't actually buy a large enough amount of bandwidth for everyone on their service to be downloading 1 Mb/s at the same time. That is a T1s worth of bandwidth per user. A T1 costs hundreds or thousands a month, and Frontier is only charging $50/month. The bandwidth alone would be a net loss for my ISP.

      What the ISP is actually doing is providing a service that distributes the cost of large bandwidth pipes (T1s,T3s,etc) to multiple users. This has the caveat that everyone can't be downloading at T1 speeds all the time, or there isn't anything to share!

      So if 90% of the users are using 10% of the bandwidth, and 10% of the users are using 90% of the bandwidth, and there's not enough bandwidth to go around. What's an ISP to do? They rent more big pipes coming in, which increases their monthly cost, which they need to pass on to the users. They can either raise everyone's flat rate, which means the users that aren't utilizing very much bandwidth are subsidizing heavy users. Or, they can charge the heavy users more, a.k.a. the more you play the more you pay.

      This leads us to ask why the the backbone internet providers charge so much for bandwidth, and more particularly why do they charge high monthly fees, rather than a flat one time charge for access to the network. First, the setup cost for these networks is HUGE, many many millons of dollars. No ISP could afford to buy a lifetime membership to that network. Second, maintance costs are high, it requires full time employees (which don't work for free) to keep the infrastructure humming. And third, they require that money each month to keep expanding their networks. There is not nearly enough backbone bandwidth available out there, for every internet user to be downloading streaming movies at the same time. So that money is being used to maintan and build more network, which the ISPs in turn leases more of to satisfy the appitite of the heavy users.

      The cost of high speed internet connections will eventually go down, once network capacity catches up with demand. We'll get their slowly, but not in a giant leap. Companies have to stay profitable in the near term, not just the long term or they go out of business (Witness the Dot Com debaucle). So bandwidth providers will role out bandwidth slowly, as to not make the mistake of saturating the market with to much bandwidth. That would cause the price of bandwidth to drop drastically, but also put a lot of bandwidth providers out of business (Which in turn will bring prices back up). The bandwidth providers don't want to go the way of the bandwidth gatekeepers (ISP's). An excess surplus of ISP's caused broadbandth prices to drop unrealistically low, making many lose money and go out of business.

      Supply and Demand BABY, that's where it's at!

    12. Re:Bandwidth costs money by Anonymous Coward · · Score: 0

      because your provider actually pays not only for the equipment but also for the bandwidth. Just because you do not pay for bandwidth used does not mean that it is not being charged for.

    13. Re:Bandwidth costs money by Anonymous Coward · · Score: 0
      Contrary to popular believe, bandwidth DOES cost money

      I take exception to that. Explain to me how sending one packet is more expensive than sending a million. In fact, tell me how running electrons down a wire, or photons down a piece of fiber, costs money.

      Usual arguements:
      #1 - We don't have enough resources to carry all the traffic
      Sounds like bad business planning to me. With dial up you can sell your modems at a 20 user to modem ratio and let the users fight the redial war, but not with 24/7 on. You knew it, you thought it out, you showed us commercials of watching full motion video from our armchairs - you sure as hell didn't say "check your email up to 20 times faster!". But you didn't plan for it. Shame on you.

      #2 - Bandwidth costs money
      LIE
      1. Electrons/bits/data are not trees. They are not harvested, grown, what have you. They are generated. Unless you count the law of conservation of energy, there is no limit to how many electrons/photons can be "built". So don't give me that crap that bandwidth costs money. Equipment costs money. Electricity costs money. This is the ashphalt and concrete of the information superhighway (smacks self). But unlike real highways...
      2. Routers don't have filaments or parts that wear out - maybe the cooling fans. So running 1 bit vs 1 gigabit will not "wear out" the company router faster. (sounds like something Dilbert's boss would worry about)

      *rant terminated due to loss of interest*

    14. Re:Bandwidth costs money by Anonymous Coward · · Score: 0

      Fine for me, as long as they clearly state it both in marketing and in the contract, which is NOT what they're doing right now.

      You can't sell me a car with an advertised top speed of 150MPH, which I later come to find only goes up to 90MPH, and then excuse yourself "speed limit in this state is 50MPH, so what does it matter?". It DOES matter.

    15. Re:Bandwidth costs money by peripatetic_bum · · Score: 1

      That still does not answer my question

      Why Does Bandwidth In and Of Itself Cost money?

      --

      Sigs are dangerous coy things

    16. Re:Bandwidth costs money by jedidiah · · Score: 2

      Waah! Waah! Waah!

      Sleazeball salesmen simply shouldn't sell what they are unwilling or unable to deliver.

      The fact that someone was too greedy to make reasonable marketing claims is no reason to excuse the fools from delivering on their promises.

      Whether or not this would be "difficult" or some sort of "burden" on the lying fools in question is irrelevant.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    17. Re:Bandwidth costs money by F452 · · Score: 1

      Maybe because you're paying for the ongoing cost of supporting the infrastructure?

      (Someone asked if it costs money to move electrons. Yes, because power has to be generated for this, and I think we can all agree that power isn't free.)

    18. Re:Bandwidth costs money by SpaceLifeForm · · Score: 1
      Electrons may be free, but actually moving electrons (or equivalent) takes energy.

      One other item to mention, an ISPs cost of bandwidth from a core provider can also be variable. That is, the ISP can be charged $X for A Mb/sec, $X+Y for (A+B) Mb/sec, and $X+Z for (A+C) Mb/sec. So, the ISP wants to keep their end-users from (on average) using too much bandwidth as that can prevent the kick-in of incremental charges.

      So, if you are a heavy user, which contributes to the variable charges, then as an ISP, I want to charge you in a variable manner also. They are just doing the same billing to their users as is done to them. Logical, eh?

      --
      You are being MICROattacked, from various angles, in a SOFT manner.
    19. Re:Bandwidth costs money by Anonymous Coward · · Score: 0

      You Dipstick, we are paying foir what we get, BROADBAND!, read the contract!

      If I buy a GD T1, I am going to use it!

    20. Re:Bandwidth costs money by peripatetic_bum · · Score: 1

      Ok, that makes sense,

      but why does moveing a lot of bandwidth cost more than moving a little bandwith, (and dont include support). Im just trying to pin why the cost of bandwidth itself

      btw, good reply with we need to generate electricity. Makes sense. But then does it take more energy to move more bandwidth?

      --

      Sigs are dangerous coy things

    21. Re:Bandwidth costs money by Anonymous Coward · · Score: 0

      Yes, indeed.

      However, THEY are the ones who want to have their cake and eat it, too. They're the ones overselling bandwidth and making deceptive, I'd say fraudulent, claims.

      If the industry in general would start selling some of all that idle fiber running past peoples houses to *users*, at something approaching a reasonable rate (price an 0C-3 lately?) instead of sitting on it, hoping to nickle and dime consumers and also to grab by the short hairs the mega content-providers with dreams of pay-per-click and view, it'd dig itself out of the slump it's in, in a hurry.

      Not holding my breath, though. They'll let everything go to rack and ruin before taking down the tollbooths. Dumb fuckers.

      Someday soon, though, one of these outfits slandering its users as "hogs" or "bandwidth thieves" is going to get its ass sued.

      --rgb

    22. Re:Bandwidth costs money by Anonymous Coward · · Score: 0

      I would say that more bandwidth translates to more infrastructure.

      Additionally, I would say that carrier class infrastructure isn't cheap.

    23. Re:Bandwidth costs money by ZPO · · Score: 1

      Actually the facilities to interconnect those routers certainly cost money. Do you think (insert name of national OC-n provider here) gives away those backbone links for free?

      TRUE: 'running 1 bit vs 1 gigabit will not "wear out" the company router faster' on a physical wear-and-tear basis.

      Running the interfaces at higher bit rates will certainly consume the capacity of the router at a higher rate. You also reach a top-end where you just can't put any more interfaces in the router and/or you've exhausted the packet forwarding capabilities.

      These are very real costs. I'm all for publishing a set of metrics for determing who gets the various classes of service. If I want to ensure I stay in any class other than the highest I can configure traffic-shaping appropriately. If I don't care then I can pay the higher rate.

      Now, if all the broadband would take a drink from the clue-bottle and start putting big caches out on their networks and doing some nifty things with DNS balancing then they might just suddenly find they aren't consuming near as much interconnection bandwidth as they once were (for the same customer count and customer interface bandwidth consumption)

    24. Re:Bandwidth costs money by Shaman · · Score: 1

      A large amount of the money is paid to the interconnects and the FIXes that they connect to. then the prices are jacked up 500% so that they can make some money - AND subsidize their monopolistic cable/DSL scheme, AND do maintenance on it all, AND keep several people 24/7 available at companies like Cisco, etc.

      You thought Internet stuff was cheap? Price out a bare-bones low-end Cisco 7204 these days. That's a router for a small ISP of maybe 20,000 users and no broadband!

      --
      ...Steve
  5. Diversification in fees is GOOD! by zby · · Score: 4, Insightful

    Why everybody here seems to be so opposed
    to diversification in fees based on used
    resources?
    The bandwidth is not a unlimited resource.

    1. Re:Diversification in fees is GOOD! by NeMon'ess · · Score: 1
      Because then people who use their unlimited bandwidth accounts the way they were meant to be used will have to pay even more. Think about cell phone minutes. Imagine a plan where the price is $50 and everyone can use the phone as often as they like. Most people will use only as many minutes as a current $40 plan provides. They could be using many more minutes though if they choose to. My problem with different plans for different uses is that the companies setting prices will gouge the hell out of everybody. It's bad enough many companies are limiting DSL and cable to 512Kbps or lower download and 384 or 128 upload. With separate plans the $30 plan will only allow 300MB per month at 384 down and 128 up. The $40 plan will offer 500MB per month. Count on paying $60 or more though if a user is up in the 1 or 2 GB range. 1 to 2 GB is perfectly reachable for many users through both legal and illegal content.

    2. Re:Diversification in fees is GOOD! by Malc · · Score: 1

      We're not talking 1-2GB caps. It's more than that. I'm already using an ISP (IStop.com) in the same area as Rogers (Toronto) that has bandwidth restrictions: 20GB/mo (10GB local + 10 GB non-local), with excess charged at Cdn$3/GB. I use a lot of internet, but I haven't gone over my limit yet.

      If charging heavy users makes my internet service better or cheaper, then that's fine by me. I already pay by the unit for other more important services, such as electricity, water and long distance telephone. Why shouldn't internet access be the same? Market forces will ensure that the caps are reasonable... assuming you have ISP competition as we do.

    3. Re:Diversification in fees is GOOD! by stu72 · · Score: 2
      Think about cell phone minutes. Imagine a plan where the price is $50 and everyone can use the phone as often as they like. Most people will use only as many minutes as a current $40 plan provides.



      Well.. no.. actually, it's more like this:


      Imagine a plan where the price is $50 and everyone can use the phone as often as they like. Most people will use only as many minutes as a $10 plan, while a handfull use as much as a $500 plan. Doesn't make any sense.


      Hey don't get me wrong, I enjoyed the free ride too, but don't have these new-economy delusions of it lasting forever. Bandwidth will definately get cheaper and more ubiquitous in the long term, but in the short term, it's every man for himself, and the telco/cable co's are just trying to stay afloat. Give it a few years to burn off the bubble and things will settle out.


      Let me guess, you also complained bitterly when your Netscape shares stopped going up too, right?

    4. Re:Diversification in fees is GOOD! by Anonymous Coward · · Score: 1, Insightful
      Imagine a plan where the price is $50 and everyone can use the phone as often as they like. Most people will use only as many minutes as a $10 plan, while a handfull use as much as a $500 plan. Doesn't make any sense.

      This is exactly how local phone service works. Some people buy a residential phone line and stay connected to a dial-up Internet service 24/7. Others use the phone for 5 minutes a day, but they pay the same price. The phone company doesn't call people to and threaten to disconnect them because they're making too many local calls. If too many people make calls, they just have to expand their capacity. If they don't, people will be unable to make phone calls (unlike the Internet, phone systems don't just "slow down" - they stop accepting calls completely when they reach capacity).

      I'm not saying everyone should have unlimited bandwidth, but you should get the service that is advertised. If you pay for "unlimited usage", nobody should complain that you use "too much" bandwidth. And if it isn't really unlimited, it shouldn't be sold as unlimited. Somehow ISPs get away with this false advertising, and manage to convince people that it's wrong to actually use the "unlimited" bandwidth that they've paid for.

    5. Re:Diversification in fees is GOOD! by mpe · · Score: 2

      Because then people who use their unlimited bandwidth accounts the way they were meant to be used will have to pay even more.

      Then maybe the supplier shouldn't be selling the product as "unlimited". e.g. something more like "you have x amount of bandwidth, subject to availability and contention".

    6. Re:Diversification in fees is GOOD! by MrDolby · · Score: 1

      "This is exactly how local phone service works. Some people buy a residential phone line and stay connected to a dial-up Internet service 24/7. Others use the phone for 5 minutes a day, but they pay the same price. The phone company doesn't call people to and threaten to disconnect them because they're making too many local calls. If too many people make calls, they just have to expand their capacity. If they don't, people will be unable to make phone calls (unlike the Internet, phone systems don't just "slow down" - they stop accepting calls completely when they reach capacity)."

      So what, who says a cable ISP has to operate like a phone company.

      "I'm not saying everyone should have unlimited bandwidth, but you should get the service that is advertised. If you pay for "unlimited usage", nobody should complain that you use "too much" bandwidth. And if it isn't really unlimited, it shouldn't be sold as unlimited. Somehow ISPs get away with this false advertising, and manage to convince people that it's wrong to actually use the "unlimited" bandwidth that they've paid for."

      Im sure when they start implementing the new pricing policy they will drop the unlimited bandwidth sales pitch. Anyway before it was unlimited, now they just can't afford to be giving unlimited access for $40-50 (whatever they were charging).

    7. Re:Diversification in fees is GOOD! by Anonymous Coward · · Score: 0


      and the telco/cable co's are just trying to stay afloat.

      Mmm... not necesarrily:
      "The Baby Bells's profit margins were 170 percent higher than the top nine companies on the Scoreboard, and 212 percent higher than other utilities."(http://www.zdnet.com/anchordesk/storie s/story/0,10738,2844033,00.html)

      Although I agree with the general idea that I should pay more if I use more. I sure hope they decide to charge better rates at low-traffic times... kinda like "3000 nighttime minutes"

    8. Re:Diversification in fees is GOOD! by ustawas · · Score: 1

      When the alternative seems to be charging everbody as if they fully utilized the available bandwidth. Is it wrong that the evil providers with their deep pockets don't just give me what I want? I have a list if they are willing.

    9. Re:Diversification in fees is GOOD! by kerrbear · · Score: 2, Funny

      Why everybody here seems to be so opposed
      to diversification in fees based on used
      resources?
      The bandwidth is not a unlimited resource.

      Wow, was that an intentional Haiku? It was perfect!

      Uhh, yeah, to stay on topic, I say give the people unlimited bandwidth!

    10. Re:Diversification in fees is GOOD! by Anonymous Coward · · Score: 0

      This is exactly how local phone service works.

      So would you prefer to pay per minute long distance charges every time you access slashdot (assuming you don't live in the same city as slashdot)?

    11. Re:Diversification in fees is GOOD! by Anonymous Coward · · Score: 0

      If charging heavy users makes my internet service better or cheaper, then that's fine by me.

      But see, THAT'S the precise problem. They DON'T do that. They charge everyone more, and then in addition, limit your bandwidth. Hell, if my bills went down when they implemented this policy, I'd say sure. But I can guarantee they will not. What you and I are paying right now will become the bottom tier of the billing with anything more than the set limit being an additional expense. It's just a way for them to make more money. Plus, now they will be able to add an additional "fee" onto your bill because they need to pay for all the new hardware, software, support, billing procedures, etc. that need to be implemented for this "program". Just a way for the company to make more money.

    12. Re:Diversification in fees is GOOD! by west · · Score: 2

      Well, I haven't noticed that the phone company tells me that the my local calling service is limited, but if everyone stayed on 24-hours a day, the local exchange would explode.

      [Now that I think about it, the phone companies *were* having trouble of this kind when flat-rate modem pricing came around. Suddenly they were trying to switch line-hogs to business phone lines... Still I haven't noticed the phone companies advertising any limitations to their local service.]

    13. Re:Diversification in fees is GOOD! by Shelled · · Score: 2, Interesting
      "Imagine a plan where the price is $50 and everyone can use the phone as often as they like. Most people will use only as many minutes as a $10 plan, while a handfull use as much as a $500 plan. Doesn't make any sense."

      Bad example, because that's exactly the case. A person who rarely uses their home phone pays the same as someone with five teenagers and two dial-up accounts, long distance excluded. The phone companies don't charge for usage on local calls.

      The other aspect, of course, is that Rogers customers have already signed a service agreement specifying one rate for uncapped access. How can the company legal justify unilaterally tearing up a signed contract without compensation to the other party? Or are cutomers the alone bound by the stipulations of the agreement?

    14. Re:Diversification in fees is GOOD! by Anonymous Coward · · Score: 0

      No one here is opposed
      to diversification in fees based on used resources
      as long as it's what the company advertised and contracted.

      What people oppose here
      is advertising unlimit 24/7 broadband
      and making you pay when you really try to use it.

    15. Re:Diversification in fees is GOOD! by SecurityGuy · · Score: 2

      They're delivering exactly what they promise. What you seem to want is unlimited forever. Right now, my provider doesn't impose limits. They can choose to change that in the future, and I can choose not to continue to be a customer if I have a problem with it. Since they provide what I want, which is the performance equivalent of a T-1 to my door when I need it (which is rare), at a cost much, much lower than that of actually getting a T-1 to my house, I'm not likely to jump ship. Not for that reason, anyway. The 4 day response time for an outage is unacceptable, though. :)

    16. Re:Diversification in fees is GOOD! by jedidiah · · Score: 2

      > So what, who says a cable ISP has to operate
      > like a phone company.

      ...just the usual laws against fraud, theft, and false advertising.

      It doesn't matter if you can't provide something that you've promised. The fact that you made a stupid promise does not absolve you of responsibility for it.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    17. Re:Diversification in fees is GOOD! by Unknown+Bovine+Group · · Score: 1

      [Now that I think about it, the phone companies *were* having trouble of this kind when flat-rate modem pricing came around. Suddenly they were trying to switch line-hogs to business phone lines... Still I haven't noticed the phone companies advertising any limitations to their local service.]


      That's because all the line-hogs went and got broadband access so they could hog more quickly. The issue's simply moved from telephone line overuse to broadband overuse. ;)

      --
      m00.
    18. Re:Diversification in fees is GOOD! by Cato+the+Elder · · Score: 2

      "The phone companies don't charge for usage on local calls."

      That's only if you buy the "unlimited local calling" plan, which is a fixed fee. The thing is almost everybody makes enough local calls to make it worthwhile to have. However, you _can_ save money by getting rid of it. For instance, if you have an extra line for a fax, and you mostly fax long distance, you can save $10-$15 a month by not getting unlimited local calling. Furthermore, long distance is the more appropriate analogy. Broadband providers have to negotiate with upstream backbone providers for their bandwith and pass that cost on to their customers.

      "The other aspect, of course, is that Rogers customers have already signed a service agreement specifying one rate for uncapped access. How can the company legal justify unilaterally tearing up a signed contract without compensation to the other party?"

      I would bet money that they aren't "tearing up the contract" but rather excercising the provision of the contract that allows them to change their terms of service with due notice. This is a standard item in contracts. If you've paid for service in advance, you might be able to get a refund on the remainder of the contract because they changed the terms, I'm not sure.

  6. Reality check by thunderbee · · Score: 5, Insightful

    Has anyone noticed how bandwith cost less to the end-user as to the upstream provider?

    Anyone notice a problem here?

    Well, there is. The bandwith sold to you is shared. If you use all of it, constantly, then others are deprived of what they paid for. So the upstream provider bills you more to accomodate for your dedicated bandwidth needs.

    I'm amazed most broadband operators made it so far selling bandwith so cheap. As a matter of fact most didn't, and bought the farm. Funny how no-one seems to notice.

    --
    In my opinion, Scientology is a cult you should avoid.
    1. Re:Reality check by Bongo · · Score: 1

      Has anyone noticed how bandwith cost less to the end-user as to the upstream provider?

      Ok, so how does one find out what bandwidth really costs? I mean, just out of interest, are there any ballpark (cricket ground?) figures for what bandwidth will cost to an ISP?

      Men are stupid and women are crazy.

    2. Re:Reality check by staili · · Score: 1

      Has anyone noticed how bandwith cost less to the end-user as to the upstream provider?
      Anyone notice a problem here?


      There's not problems when provider is sane, but for example my operator used to offer 2048/768kbit/s ADSL, with 1GB download limit. After that free 1GB every 10MB costed 2$. Downloading that 1GB would take less than 1,5 hour with that line.

    3. Re:Reality check by MikeFM · · Score: 5, Insightful

      I don't mind if ISP's offer a cheaper service for less so that those that don't need as much bandwidth don't have to pay as much but I really think ~ US$40/month for bandwidth that you aren't allowed to run servers on is about as much as I'd pay. I'd pay $80 if the connection was fast both ways and I was allowed to run small home web sites.

      Maybe if these companies are hurting for money so much they could take some of the cash they are wasting on cheesy commercials and put it towards reducing the cost of bandwidth. Sure this stuff costs a lot to install but there is a crap load of fiber already installed and just left unused because the companies don't feel the need to switch it on yet. They sit there and make excuses about how they have limited bandwidth and that is why they have to charge so much while at the same time leaving a lot of their capacity left untouched. Sprint for one has installed tons of fiber all over the place and still isn't using it for much of anything. Maybe if your ISP's bandwidth costs are so high they should try complaining to their provider rather than squeezing their customers.

      Another solution is to offer proxy servers and make them part of the default install. Include file sharing software that includes a local cache server. I'd imagine those two steps would greatly reduce the ISP's upstream bandwidth usage because a good number of users use the same websites and look for the same files. I'm greatly surprised more ISP's don't offer something like a regional BBS-like interface that lets users chat and trade files with others locally. The cost of an extra webserver in exchange for the saved bandwidth would seem a good bargain to me.

      Either way please get rid of those crappy commercials. I'd pay an extra $5/month just to be able not to see those. :)

      --
      At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
    4. Re:Reality check by nomadic · · Score: 2

      Yes, as much as I enjoy having unlimited bandwidth, I think they're not out of line here. I mean, if they were really raking in the cash, fine, but most of these outfits seem to really be struggling to survive.

    5. Re:Reality check by Anonymous Coward · · Score: 0

      Anyone notice a problem here?

      It's obvious: Providers should push for better deals with their upstream providers.

    6. Re:Reality check by Anonymous Coward · · Score: 0

      The problem with that argument is that investors asked these ISPs for a very quick investment return when the market went sour. It simply was not possible.

      Take a look at Ma Bell, should had to invest alot of money at the beginning knowing that they were not going to make a profit for years! That is why the government gave them a monopoly. So that they would be able to front the investment knowing what they would be getting for it 20 years down the road.

      Alot of the current high-bandwidth ISPs that have been failing were told to just get customers, and the cash kept rolling in while they did that. When the Stock Market went bust, the money stopped coming and the companies simply were not prepared to turn a profit. A good example would be the DSL provider @Home. The did not even own the lines, they were leasing them from local providers, and god knows how much they were paying for that.

      The simple fact is the Broadband providers were not prepared to have a stable business model and they are going to try and milk whoever they can for money, it is not really a end-user problem, it is the business screwed up horribly and now they have a cash crunch.

      I doubt they will be getting many people to willing start paying $80/month.

    7. Re:Reality check by cfulmer · · Score: 1

      This is commonly known as overselling, and it's common in utilities in general and telecom in specific. Depending on where in the network you are anywhere from 10-to-1 to 1000-to-1 overselling may be happening. Cell phones, for example, are closer to the 100-to-1 mark: if even 1/10th of the people with cellphones in this country were to make a call at the same time, the cell system would be overwhelmed. Similarly, if everybody in a neighborhood were to try to place a long-distance call, the phone system would be overwhelmed. Or, if everybody turned their dryer and A/C on at the same time, the electrical system probably wouldn't be able to handle it.

      The fact is that they depend on the fact that most people are not on constantly, and they run statistical models to figure out what capacity they need to run to generate a certain level of service.

      Note that 50% of the people are going to be above average users. So, saying "We're going to charge you more because you're using more than your share" is farcical -- they're pretending like they're surprised that some people aren't just using their $50/mo broadband connection to check the weather every other day.

      It's really just "Discriminatory Pricing" -- a way to eke out a few more bucks from their capacity, by finding the people who get more value from it and trying to get them to pay more. Airlines have been doing it for years by charging business customers more.

    8. Re:Reality check by thogard · · Score: 1

      $2/gigabyte plus telco charges. If your in an area where you can get good access then you have to pay about $300/mo for a T1(1.5megabit) or $4000/mo for a T3 (45megabit).

    9. Re:Reality check by virtual_mps · · Score: 1

      Sure, there's a lot fibre lying around, but do you think gigabit+ routing grows on trees? Even if you write off the cost of the fibre there are a lot of other infrastructure costs.

    10. Re:Reality check by Anonymous Coward · · Score: 0



      Can't say I know a whole lot about this, but I wonder if the bottleneck isn't the fiber, but the other hardware. Sh*t's not cheap, gets out-of-date relatively quickly, and has associated support costs. And let's face it, at least the Cableco's seem to hire the biggest idiots around. Not sure about DSL because I don't know anyone that waited long enough and made the 50 calls required to get them to install.

    11. Re:Reality check by Sarcazmo · · Score: 1

      And more average prices for more rural areas are $1200/month for T1(1.54mbit), $7000/mo T3 (45mbit).

    12. Re:Reality check by Greyjack · · Score: 1
      It's really just "Discriminatory Pricing" -- a way to eke out a few more bucks from their capacity, by finding the people who get more value from it and trying to get them to pay more. Airlines have been doing it for years by charging business customers more.

      Yeah, and just like the power companies make people who use more electricity pay more. And the same as gas companies make you pay more if you use more gas.

      Bastards.

    13. Re:Reality check by dachshund · · Score: 1
      I doubt they will be getting many people to willing start paying $80/month.

      I'm also sure that in many newly Cable-modemified areas of the US, cable lines and upstream connections will remain well below capacity for a while to come.

    14. Re:Reality check by Shishak · · Score: 1

      Bandwidth costs are based on volume, the more you commit to the cheaper each bit is. We buy bandwidth in T3 chunks (45Mbps) and pay anywhere from $300-$1000 per megabit so that means a 768k DSL line can cost from $230-$768/month. We rely on the fact that customers won't be using the bandwidth all the time. If they do we need to charge them much more. Bandwidth pricing is subjective, I could have bought for $100 Mbps from Vitts just before they vaporized, you get what you pay for

      --
      Now I hope and pray that I will But today I am still, just a bill
    15. Re:Reality check by dachshund · · Score: 1
      Yeah, and just like the power companies make people who use more electricity pay more. And the same as gas companies make you pay more if you use more gas.

      The difference, of course, being that increased power usage requires increased power generation. Increased gas usage requires increased gas production (or distribution.) Broadband, on the other hand, is generally a fixed resource that ISPs possess in a static block. If they're using less than the bandwidth than they have available, they're not saving any money. It's only when they go over their limits that they run into problems.

      That's not to say they can't charge more to heavy users... But I would imagine that right now heavy users are their biggest evangelists. Most people I know don't just decide to get a cable modem... They do it because somebody they know is an early adopter and convinced them that this expensive (and apparently unnecessary) convenience is worth paying for. Now a lot of those customers will be better off going with DSL.

    16. Re:Reality check by Shishak · · Score: 1

      This is a reality check here.

      UUNET Pricing for DS-3 (fixed) is about $500 per megabit ($22,000/month) and that is only the port charge you still have to get it delivered. A Verizon DS-3 local loop can range from $3000-9000 depending on mileage. I consider UUNET/Worldcomm GOOD bandwidth. You can shop around and get a DS-3 for $100 per megabut but then you are buying from someone who is sharing the bandwidth and hoping you dont actually need the full pipe all the time.

      --
      Now I hope and pray that I will But today I am still, just a bill
    17. Re:Reality check by Greyfox · · Score: 5, Interesting
      Back when I was working at MCI, they'd charge $1600 a month for a T1, unlimited usage and $23,000 a month for a T3, unlimited usage. Plus local loop charge for your local telco which in some cases could end up costing more than what we were charging to plug you in to the internet. (Local loop charges being what the telco was charging you for the wire from your business to our router.) That pricing plan has probably changed; it's been a few years and the internet was just starting to catch on when I was working there.

      It was pretty easy math back then -- you figured at any given point, 10% of your user base would be online. So you'd figure you could fit 53.6 (Ah let's call it 54) 28.8k/s modem users into a 1.544mbps T1, so you could sell 540 accounts at $20 a month, which will net you 10,800 a month. Subtract T1 and loop charges (Probably in the neighborhood of 2 grand a month for most places) and you'd clear 8.8 grand a month from that T1. Don't forget that you have to pay your employees, the telco for all the lines going into the modem bank, etc. But you know, if you subscribe 15 people for every modem you have, the math starts looking better... (Hence terrible oversubscribtion such as AOL was accused of at one point.)

      Back then there were always these assholes who just got back from college and whine about how slow dialup is. They'd set up the modem to dial up and stay on line all day. That means that the other 9 people (Assuming you use my original numbers) couldn't get on that modem. These people were rare but very bad for business. Once ISPs started realizing people were doing that, they started adding AUPs saying you couldn't do that. Or disconnecting people using a variety of strategies.

      Fat pipe math didn't work the same way -- our biggest resource was slots on the routers (We had a Niiiice backbone) and we were always scrambling for them. A router costs a lot of money (On the order of several hundred thousand dollars for the ones we were using) which is one of the reasons we'd charge you so much to plug you into it. Bandwidth on the backbone wasn't typically a problem, though occasionally the fact would arise that we were tranmitting several gigabytes of netnews a week and that was causing some people some concern.

      Add DSL/Cable modems into the mix and it gets a lot more interesting. It's no longer a matter of a line hog just hogging one modem. You alone can easily consume your provider's entire allocation, and some people will. Most user's usage patterns is for web browsing and maybe online gaming. A small number are going to be downloading gigabytes of data a month. This later group is going to be the thorn in your side and ISPs could care less if they went away -- they're costing the ISP more than the ISP is making off them. Eliminating your negative profit users increases your profits substantially without requiring you to pay for expensive upgrades to your pipes. Most ISPs are doing this with upload/download caps and per-megabyte charges after a certain point. I haven't looked into TOS but I bet it'd be easy enough to drop your heavy users into second-class citizen status after a few hundred megabytes every month.

      --

      I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    18. Re:Reality check by Shishak · · Score: 1

      Yeah bandwidth at an ISP is fixed but it is fixed to the usage of what can provide good service. Sure we can run 1000 DSL customers through a T1 technically and make a killing, will the DSL customers stay happy? NO. broadband customer expect to be able to DL at the advertised rate so the ISP needs to buy BIG pipes, but when 60 DSL customers can eat up a T3 you have to charge more for the people that abuse the system.

      Lets do the math, a 45mbps DS-3 for $20,000 delivered (which is a good price) can support 58 768k customers at full speed, so that means each power user can cost up to $380 in bandwidth per month and that doesn't include all the other expenses like power,support,billing and the DSL network. If the provider does 100:1 overcommitment the cost per user is $3.80 but you run the risk of 58 of your 5800 customers wiping out your network at will. The ISP is better off either stopping service to the 58 power users and collecting a fair price from the 4742 remaining user, or charging the 58 power users more money.

      Cable and DSL is VERY in-expensive, even at $200/month a 768k line would be a great deal.

      --
      Now I hope and pray that I will But today I am still, just a bill
    19. Re:Reality check by jandrese · · Score: 2

      That's just awful. That means if you download nothing but a couple of ISOs (maybe you want a Redhat set), you're already out an extra $60!

      What's the point of having broadband if you're not allowed to use it? They had better have had a super cheap monthly fee, or I would have just gone back to modem.

      If someone were to DoS you for the entire month (how would you be able to tell? It's not like you're using the bandwidth!), you would have racked up a $100,000 bill. You can't tell me that's what the provider was paying for bandwidth.

      --

      I read the internet for the articles.
    20. Re:Reality check by blues5150 · · Score: 1

      I can only think of one ISP that offers a rate plan that caters to bandwidth needs. That the one offered by SpeakeasyDSL. They seem to understand that most people want. That is bandwidth and an IP address.

      I have seen some mention of localized caching. @Home used to use some sort of proxy server and localized caching to speed up content delivery. I think their downfall was the content or Excite portion of the business.

      --

    21. Re:Reality check by sjames · · Score: 5, Insightful

      Has anyone noticed how bandwith cost less to the end-user as to the upstream provider?

      That is true, and is a problem for them. They shouldn't offer allways on 1Mbps for $40 if they can't afford it. I don't get to sell you my car for $50 and then complain and bill you the difference when you actually accept my offer (bait and switch anyone?).

      What they need to do is grow up (become a REAL bandwidth provider) and make a fair offer. Run their traffic through a router with fair queueing,QOS, and rate limiting. Offer the customer a fair committed rate burstable to 1Mb and make a fair profit.

      Basically, they'd be fine if they set up a rate limiter for each customer, and set them to fairly share any uncommitted bandwidth up to their upstream cap (set at a level that meets their commitments + a bit for bursting and allows them a profit). It's fairly easy to arrange for unused customer bandwidth to be 'shared aropund' until demanded to meet the committed rate.

      They should then offer a higher committed rate to customers for a higher monthly fee for those who need/want it.

      Customers need to have a bill that they can count on, not $40 + god knows how much depending on the alignment of the planets.

    22. Re:Reality check by roycommi · · Score: 1

      Then why the H#ll offer broadband if your going to over-charge people who take advantage of it? If you are going to offer a service to people, you had better be able to provide it at 100% satisfaction. If not, you dont belong in business and you wont succeed, ask any small business person. The problem here is that these cable modem companies want something for nothing. They want end-users to have bandwidth needs equal to that of a modem, while charging 2-3 times as much. If ISPs only want end-users to use a certain amount of bandwidth, then lets see them advertise that, instead of the "up 24/7" stuff we see all the time.

    23. Re:Reality check by Dharkfiber · · Score: 1

      Head-end DOCSIS routers are more than capable of bandwidth allocation. That aside .. it seems many of you don't really "get it" when it comes to bandwidth allocation. You must think of it in "flows" or established data sessions (UDP\TCP over IP, IPSEC, multicast and more). Each of these sessions can be sqeezed by the provider if they know what they are doing. Many devices allow per session/per user bandwidth allocation. It is simply the matter of having the right equipment. If the cable provider has not already made provisions for this with their equipment it is their fault and they should not charge individual users. Remember, these cable providers have advertised "on-line all the timewith extremely fast downloads". This tells people that they have every right to use it as they wish. Any other view is really short sighted. If you have a problem solve it don't hurt otherse.

    24. Re:Reality check by kootch · · Score: 1

      I also looked at speakeasy, however, I couldn't justify the cost with the transfer speeds. If you're looking for fast service WITH an IP addy, Earthlink offers that service I believe for $70/month, and I went towards Qwest's BizDSL (768/768 with 5 IP's for $140/month)

    25. Re:Reality check by Anonymous Coward · · Score: 0

      Downloading ISO's is irresponsible use of the 'net in any event. Geez. Go to Cheapbytes and buy the CD set for $5. It'll come in less than a week.

    26. Re:Reality check by Fly · · Score: 3, Interesting
      Time Warner cable has a someone better (IMO) strategy. Because network traffic is typically bursty, they didnt'/don't charge for extra megabytes. However, when the local network is saturated, they throttle the connections (to 128Mbps dl) of everyone on that subnet so no one person hogs all the bandwidth. I don't think I've ever seen this happen so I don't know how it would feel.

      It seems like my provider is interested in dealing with those who abuse our shared resource (which expands beyond the local subnet, despite what the DLS commercials claim) to keep the overal QoS high for the rest of the users.

      I wouldn't be surprised if I download a gigabyte or more per month. I also occasionally work from home, (but please don't tell Time Warner, they'll want to double my fees for a "business" connection). I don't think that I cause a problem for the network; one of my neighbors also works with me, and he provides just as much traffic as I do, but I've not noticed degraded performace locally for years (except when my modem needed to be replaced.)

      I much prefer this method of controlling usage. Bandwidth needs have been increasing. Downloads keep getting bigger. As long as we have competition, service should improve. Those who want to consume the more of the service while degrading the QoS for other should expect to pay a bit more.

      "[The] law is meant not for a righteous person but for the lawless and unruly[.]" 1 Tim 1:9
      If you don't like the above because Paul said it, here's a similar theme: As always, with the power of broadband come responsibility. Are you using yours responsibly?

      --
      end of line
    27. Re:Reality check by GlassUser · · Score: 2
      Most people are too stupid to understand a bandwidth agreement.

      "Can ah get mah AOLS groups? what about that word wide web? I gots to have my webs. What's this about BUSTABLE bandwidth? You best not be busting my computer, or I'mm'a sue you!"


      No, bad idea.
    28. Re:Reality check by haruharaharu · · Score: 2

      but I wonder if the bottleneck isn't the fiber, but the other hardware

      You are correct, sir. Fast routers are really expensive. Laying 10 or 20 extra fibers is comparatively cheap.

      --
      Reboot macht Frei.
    29. Re:Reality check by uberdood · · Score: 2

      Yeah, and just like the power companies make people who use more electricity pay more. And the same as gas companies make you pay more if you use more gas.

      Yeah, and just like when I signed up for power and water I signed up for metered rates. And when I signed up for cable modem, I didn't sign up for metered rates. Bad analogy.

      --
      "Population 1,656"
    30. Re:Reality check by scoove · · Score: 2, Flamebait

      I'd pay $80 if the connection was fast both ways and I was allowed to run small home web sites.

      How about $800? Or More? Look at wholesale T1 pipes to any major ISP worth connecting to - e.g. UUNET. ~$800/month for 1.5 Mbps.

      Maybe if these companies are hurting for money so much they could take some of the cash they are wasting on cheesy commercials and put it towards reducing the cost of bandwidth.

      Now there's a great idea: Let's not advertise! And you want your service provider to last more than a few months? Actually, if you're just slamming the cheesy ones, I'd have to agree with you there.

      For years, US West used to run these ads that used a formula like this: "You're dumb. We're smart. Look, a dog doing tricks! Buy our service." If you've seen the ads, you'll know what I'm talking about. Amazing that people would buy stuff from a company that tells them they're idiots.

      Sure this stuff costs a lot to install but there is a crap load of fiber already installed

      Someone's got to put an end to this misnomer. There may be a lot of city pair fiber (e.g. from Cleveland to Chicago) unlit or underutilized out there, but the magic comes in putting it together. Everything from equipment to terminate the pipes, facilities to house the equipment, people to implement and maintain it all, and the stuff to put secret ingredient IP on top of it all cost bucks.

      Don't forget either that what most customers want isn't a fiber pipe between Cleveland and Chicago. They want "Internet" - meaning expensive pipes terminating to a major player's network - UUNET, Sprint, etc.

      Add it all up, throw in the backoffice, customer support, bad debt from deadbeats that don't pay, and you're paying probably at or less than actual cost right now.

      Don't forget the people cost too - Cox in our area is dying daily deaths on their cable Internet ever since they migrated off of @Home. Their gateway router in town reboots hourly, and at least once a day we see the entire metro network crater for about an hour. A major part of the problem (besides having the suits in Atlanta make the equipment purchase decisions) is that they pay their router geeks crap - the top guys make about $42K/year. But hey, once they get up to the CCNP, they discover they can be hired for $15K or more a year anywhere else in town. So Cox ensures regular turnover and technically limited staff (hey, who says you can't static route the entire metro network?). So is unreliable service worth that low price?

      while at the same time leaving a lot of their capacity left untouched.

      Hmm... providers offering service right now at or below cost, and you want them to overproduce as well? Look at the ag world for how well that works.

      Another solution is to offer proxy servers and make them part of the default install.

      A decent suggestion, but web surfing isn't the majority of the problem. Peer to peer apps, streaming audio (which I tend to abuse), etc. kill your bandwidth models.

      I'm greatly surprised more ISP's don't offer something like a regional BBS-like interface that lets users chat and trade files with others locally.

      Did I forget to list attorney fees above? Yes, I sure did. Filesharing offered by the ISP is a nice way to meet the friendly folks from the software police who will explain to you how many millions of dollars you will be donating to their policing efforts. Almost as much fun as a visit from the Rainbow Coalition...

      Either way please get rid of those crappy commercials. I'd pay an extra $5/month just to be able not to see those. :)

      Don't like them? Shop with your feet. I've got a personal aversion to the whole dot-com mystery meat advertising ploys, like AT&T's new Mlife campaign. It's like putting frosting on a cow pattie.

      Better yet, try my investing model: short the stock of dot-com marketing hypsters. I did well on Lucent and a few other made up name companies who used those fuzzy zero-substance marketing campaigns. The only thing better than knowing a company is a loser is making money when you're right.

      *scoove*

    31. Re:Reality check by SumDeusExMachina · · Score: 1
      So you're basically calling for an end to burstable bandwidth? Because you know that, given a choice between upgrading their upstream capacity to handle the current bandwidth capacity of their clients, or just taking down their clients' bandwidth capabilities, they'll always do the latter (it's cheaper, after all).

      People here seem to forget that burstable bandwidth is a hell of a lot better than no bandwidth at all. People like you who abuse the bandwidth "just because they can't stop you" will probably make us all have to pay out the ass if we don't want to get stuck with 128kbps up/down. Thanks a lot.

      --

      Is your company running tools written by ma
    32. Re:Reality check by scoove · · Score: 3, Interesting

      Run their traffic through a router with fair queueing,QOS, and rate limiting. Offer the customer a fair committed rate burstable to 1Mb and make a fair profit.

      Ah... you sound like me on a marketing hype day (before my engineers threaten to shoot me). Besides being horribly expensive to implement, I'm not aware that this has ever been proven to scale to the extent of a broadband consumer net has to.

      In fact, whenever I've crunched the numbers, it gets rather difficult to absorb the new costs associated with the complexity you've introduced in measuring, mediating, billing, and supporting this type of network.

      Billing by measured use and quality/class of service puts you into a billing system typically pushed by folks like Kenan, Saville, etc. You're going to funnel millions of records daily, have significant storage and processing costs, etc. Having purchased a system like this for a smaller international telco, we scraped and got a junior system that ran $12 million including the hardware, not including annual license and support fees (several million annually, which usually tiers with customer base).

      Add that to the general nature of customer telecom bill complexity aversion (people like predictable bills = flat rate models) with a highly dynamic and unpredictable product use model and you'll see why we're in trouble.

      Really, the reason broadband service came out at around $30/month was due to marketing analysis - that's what people will pay and you'll get decent market penetration. Look at the data showing that as DSL providers move up to $45/mo or above, they start hiking churn up fast and lose customers (not to mention scare off new ones). Consider that your $30/month is a hold over from the dot-com era when it didn't matter if we made money; what did matter is how much of the market we acquired (then at month 31, a miracle happens which we can't explain and we get a hockey stick leap in earnings).

      Unfortunately, with consumer aversion to measured billing, I think the only solution is either crippled service or hiked prices. We do both - limit the low cost service and provide the full service at a higher price - very comperable to the airline pricing model. Want first class? $$$ Want the lowest price and no guarantee you're getting on? Fly standby.

      *scoove*

    33. Re:Reality check by ErikTheRed · · Score: 2
      Hmm... providers offering service right now at or below cost, and you want them to overproduce as well? Look at the ag world for how well that works.

      Too Funny! We could get the government to subsidize the ISPs and then pay people not to surf the web...
      --

      Help save the critically endangered Blue Iguana
    34. Re:Reality check by sjames · · Score: 2

      Most people are too stupid to understand a bandwidth agreement.

      Actually, that's a good reason to implement this, but make the choice easy. Either take the $40 regular package, or the $80 super-mega-power package.

      The "Can ah get mah AOLS groups?" can just get the $40 package and be happy.

      If the customer doesn't understand a bandwidth agreement, odds are they won't understand why they got surprised by a bill twice as high as they have ever seen before. The bill will make them a whole lot angrier though. "What do you mean downloading mp3's all night uses up bandwidth??!? I only downloaded 2 at a time!!!" or some such.

    35. Re:Reality check by sjames · · Score: 2

      In fact, whenever I've crunched the numbers, it gets rather difficult to absorb the new costs associated with the complexity you've introduced in measuring, mediating, billing, and supporting this type of network.

      I don't advocate measuring usage at all. I just advocate setting up rate limiters and billing flat fees based on that limit. That's as oppesed to the companies that want to add a surcharge if usage exceeds preset limits based on measured usage without rate limiters.

      Personally, I would prefer Gb/sec for $10 a month, but nobody can afford to provide that, so a tiered burstable system at least beats metering and surprise bills.

      BTW, I run such a firewall/router. It was implemented because very few colo customers COULD (much less would) pay the bill if they were on an unlimited but measured scheme and accidentally burned up 100Mbps. They wanted a flat predictable fee for predictable bandwidth, and that's what they get.

    36. Re:Reality check by sjames · · Score: 2

      So you're basically calling for an end to burstable bandwidth?

      What's keeping them from oversubscribing their uplinks now? NOTHING!

      The structure I've proposed does nothing to prevent or encourage that behaviour. Only competition or government regs can do that.

      People like you who abuse the bandwidth "just because they can't stop you" will probably make us all have to pay out the ass if we don't want to get stuck with 128kbps up/down. Thanks a lot.

      Actually, I'm stuck with POTS dialup! People like me don't really have all that much bandwidth to abuse. Besides that, I do my heavy downloads at work and take it home on CDRW. What I'm calling for is consistant service rather than service that only works until you hit a limit for the month, or surprise surcharges on the bill.

      Ideally, a ratelimit structure does nothing but enforce the business assumptions that went into the pricing in the first place. I further advocate making those assumptions (WRT bandwidth) known to the customers so they know exactly what they're getting and how much it's going to cost. What's wrong with that?

      The alternatives are everybody gets crappy bandwidth because of the hogs, surprise bills, or the provider folds.

    37. Re:Reality check by Paul+Komarek · · Score: 2

      Comparing DSL to a T1 soley in terms of bandwidth seems misleading. I believe a T1 comes with availability guarantees, whereas DSL (typically?) does not. I expect that reliability is a non-trivial part of T1 pricing.

      -Paul Komarek

    38. Re:Reality check by Paul+Komarek · · Score: 2

      Would it be more reasonable to have the customer dynamically *choose* their bandwidth, and by the act of choosing, generate a bill?

      Imagine that there is a rate limiter upstream of my connection. I, as a customer, have a simple piece of software which does two things: 1) sets the limit for my traffic, and 2) generates an "invoice". It would be akin to long distance phone calls -- I know that I'll be billed differently depending on which numbers *I* dial.

      That would relieve some of the complication in the billing and enforcement end of things.

      -Paul Komarek

    39. Re:Reality check by Unknown+Bovine+Group · · Score: 1

      Mmmm. There's nothing more satisfying on slashdot than someone slapping down someone else's ill-conceived analogy.

      --
      m00.
    40. Re:Reality check by Anonymous Coward · · Score: 0

      The cost of "turning on" the dark fiber is quite expensive. Do you know how much a router that can handle multiple OC-48's costs? Plus the nerd to run them? Bandwidth is very expensive when you get to the larger scale. Why do you think Sprint and AT&T are multi-billion $ businesses?

    41. Re:Reality check by scoove · · Score: 2

      Imagine that there is a rate limiter upstream of my connection. I, as a customer, have a simple piece of software which does two things:

      I used to love hearing that line when dealing with non-IT customers. "We need a simple piece of software that performs miracle X. Can we have it in two weeks?" Almost as much fun as the purchase order from the accounting dept. director who wanted "One fiber optic cable" since he was going to implement a high-speed LAN (no other equipment or explanation of how that fiber was going to magically connect all the peecees).

      Not to be condescending however, Paul probably hasn't spent several years in telecom billing purgatory. It's a nightmare due to variables like:

      - measured use (hours/minutes/seconds, which mean different things compared to how the marketing fuzzhead designed the product, like "initial 3 minute block and then do whole minute billing rounding from there except after 5 pm when we give a discount and bill in 6 second increments" - a lot of silly non-use events that need billing, like "bong" charges (you hear a bong when your call completes and we whack you for $5.50 - very common on calling cards that advertise $0.01 per minute rates), initiation charges, customer support charges, etc.
      - variable billing by time of day, both on the calling and called ends, often with nonstandard definitions of time of day (day/offday for some destinations, day, evening, night/weekend for others)
      - taxes: what a joy, since technically every darn jurisdiction can apply them, all the way down to a SID. different all over the place, and varying rules of how they apply based on where the caller is at and where your switch they're calling to is at

      Now do you see why your bill is usually wrong, and it costs me $12 million up front and $3 million annually to bill your calls?

      So limiting your traffic (driven out of a customer self-provisioning system based on web input? perhaps if I force PPPoE on you and allow you to change your settings, however I'll have to deal with partial billing periods since you'll be free to change your settings frequently so I need to bill you at different rates) isn't "simple."

      And how do I deal with the following product abuse:
      1. set rate to fastest
      2. download pr0n files and mp3s for two hours
      3. set rate to super cheap slowest discount rate
      4. go to bed and leave it on slow until next pr0n session

      It's easier and more appropriate to just have me bill you per Mb and let you suck bandwidth any time you want, than to deal with allowing you to rateshape yourself in order to get performance or price.

      Really, instead of simplifying things, the details here are quite ugly and will cost you more than you want to pay. How about a flat-rate bill and a free radio or plush toy instead?

      *scoove*

    42. Re:Reality check by Paul+Komarek · · Score: 2

      Fortunately, for my own pride, the "simple piece of software" referred to a small client app on the user's desktop -- which is complicated enough, but simple in the realm of end-user software. I'm happy to leave the "hard" part up to you.

      Thanks for the assesment of difficulty. I don't know that I agree with that your scenario above is "abuse". You may charge more for bandwidth than a flat rate provider, but a saavy customer would walk away with a lower bill for the level of service they received.

      At any rate, I think I understand better why people give away free radios. ;-)

      -Paul Komarek

    43. Re:Reality check by Anonymous Coward · · Score: 0
      Another solution is to offer proxy servers and make them part of the default install.

      In case you didn't notice, many cable cos already have transparent proxies running.

    44. Re:Reality check by Shaman · · Score: 1

      Say what? That's got to be U.S. dollars, because it sure isn't Internet pricing in Ontario!

      --
      ...Steve
    45. Re:Reality check by Shaman · · Score: 1

      Oh yeah, Excite@Home lost $6M a day, U.S. running their web site. Yeah, that's probably the way it went.

      --
      ...Steve
    46. Re:Reality check by MikeFM · · Score: 3, Insightful

      I also know that certain companies that make souch equipment make a nice profit. I have no problem with them making that profit but I'd rather that my ISP spend some of their money to buy into some of their equipment companies enough to exert enough control to lower the equipment costs or better yet pay for research that'd make producing the equipment cheaper. I know some of these companies already do this but I don't know of any that are DSL/cable providers. Anyway my point is there are ways by which such costs can be kept low.

      As far as workers go I'd say that right now there is a lot of very talented people that are unemployed. A company could hire these workers cheap right now. That also should help push down the cost. I'm sure you could save some money by reducing overinflated management salaries too.

      Sure there are other costs. I'm not suggesting they make the bandwidth free. I'm only suggesting that there is a limit to what customers will pay and raising prices above that is suicide. Better to cut costs where possible first.

      --
      At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
    47. Re:Reality check by sjames · · Score: 2

      I don't know that I agree with that your scenario above is "abuse".

      I suppose if the provider allows that, it can't properly be called abuse (no more than actually using your unlimited 1Mbps pipe to the max).

      From a standpoint of provisioning cost vs. profit, it looses. They would have to provision with the idea that at any time, a big chunk of their customers might double their cap (say if U2 decides to offer their complete works for download for 4 hours on friday). After all the customers return to the cheap rate, all that pretty hardware gets to twiddle it's thumbs and take up space with no customer bills to pay for it.

      It might make sense to provide a simple web form for the customer on a month to month (or longer) basis though (no credit for partial billing cycles in other words).

    48. Re:Reality check by infra-red · · Score: 1

      Uhm... its CDN$40/month, which is almost US$25 per month, for 300k/50k connection. Also, bandwidth costs and infrastructure costs are much higher in Canada then they are in the US.

      I've always found it very weird how we have faster connections for cheaper money.

  7. Not necessarially bad... by The+Rizz · · Score: 1
    For excessively high bandwidth uses $80 canadian doesn't seem that unreasonable to me, provided they treat you fairly.

    Personally, I looked into getting a cable modem here, but found the 1-computer-only, no-server policy, and 128k upload cap to be too restrictive.
    I was even considering getting the $100/mo. "corporate" option, but found it to be little better.

    If I could get an un-capped upload and download line, and the ability to use the bandwidth as I see fit, I'd be willing to pay US$100 for it. I don't think $80 canadian would be a bad price at all.

    --The Rizz

    "Progress is impossible without change, and those who cannot change their minds cannot change anything." --G.B. Shaw

    1. Re:Not necessarially bad... by dadragon · · Score: 1

      If I could get an un-capped upload and download line, and the ability to use the bandwidth as I see fit, I'd be willing to pay US$100 for it. I don't think $80 canadian would be a bad price at all.

      You forget that $80 Canadian is still $80. People seem to think that since our currency is low, we get more of it. We don't. You may make, say USD$2000/month for your job. I do the same job, I get paid CAD$2000. It's the same portion of our respective paycheques.

      I also think that the CRTC may have something to say about this. It seems to violate their price caps. I can get uncapped bandwidth here for $35CAD/month. If it goes up to $80, I'd be some pissed off. Do a little math, that's 16/7 of the original cost.

      --
      God save our Queen, and Heaven bless The Maple Leaf Forever!
    2. Re:Not necessarially bad... by SerpentMage · · Score: 1

      Sorry (speaking as another Canadian) I have to say that I think unlimited for 80 CDN is FINE!!! While you may whine about having to pay 35 CDN, but I pay the same amount to get 56K. You see I am a couple of clicks outside the main range of DSL. And I have been WAITING, WAITING, WAITING... So if the bill goes up to 80 CDN so be it since I would love to whine like you regarding the cost!!! Maybe at 80 CDN the various providers would think about investing so that the REST of Canada can get DSL!

      --

      "You can't make a race horse of a pig"
      "No," said Samuel, "but you can make very fast pig"
    3. Re:Not necessarially bad... by Anonymous Coward · · Score: 0

      Jeezus!! $80 CDN is a lot of money for most of us that live in the real world! Hike the price up like that and you've just made the digital divide even wider!

      Too bad Mr Tobin's proposals didn't get much attention in the last budget.

    4. Re:Not necessarially bad... by dadragon · · Score: 1

      Where are you living? IIRC the suburbs of Saskatoon can get DSL, as can most other cities in the province.

      I'm not complaining about $35/month. I'd be complaining if Shaw raised the price to $80.

      --
      God save our Queen, and Heaven bless The Maple Leaf Forever!
    5. Re:Not necessarially bad... by issachar · · Score: 1

      oh please... you seriously expected Tobin's proposal to actually produce something worthwhile?

      One of two things would happen.

      1) It would be 100% government run which would mean a lot of studies, little action, and almost no cable laid down to useful places before the money ran out. (last mile problems)

      2) Government would try to get industry involved, and would end up handing out money to corps who wouldn't get the job done. (I am SICK of corporate welfare for companies that contribute to the Liberal party!)

      You probably liked the part where Tobin proposed a central internet portal for all Canadians. Sort of like a government funded Yahoo that is politically biased like the CBC.

      --
      . --- If you're looking for free e-mail you won't find it here! http://www.noemailhere.com
    6. Re:Not necessarially bad... by Shaman · · Score: 1

      You think $80 will be "unlimited" use? Think again. Not at $3/GB or more in cost, it won't be.

      --
      ...Steve
    7. Re:Not necessarially bad... by SerpentMage · · Score: 1

      I am living in St-Adolphe-D'Howard, which is about 10 clics North from St-Saveur, which has DSL!!! And 10 clics South from St-Adele, which also has DSL.

      BUT ME IN THE MIDDLE HAS NADA!!!! And that is annoying hence why I am not sympathetic for those that want a free ride. You see I have no ride!!! And until the free riders learn to cough up more money maybe folks like me could ride as well!!!

      Sorry for being harsh, but it is really annoying to be able to sniff DSL. Have all my family and friends use DSL or cable and I am stuck on modem.

      --

      "You can't make a race horse of a pig"
      "No," said Samuel, "but you can make very fast pig"
  8. market powers? by grazzy · · Score: 1

    what is this about?

    whining about prices? the editors usually tell us non-american that we shouldn't whine about america/slashdot.

    well, let me tell you, this is a classic example of your so called 'market forces/intrests/powers'

    if someone is PREPARED to pay 80$ for a more advanced server, this is going to work, if nobody pays, well, what a shame.

    to bad you dont live in i a country where the goverment subventions things like this. /me looks at his 10mbit for 7 bucks á month.

    1. Re:market powers? by grazzy · · Score: 1

      if someone is PREPARED to pay 80$ for a more advanced server, this is going to work, if nobody pays, well, what a shame.

      .. service that is :-)

      its still early here.. heh

    2. Re:market powers? by xtremex · · Score: 1

      I have Cable TV, and a Cable Modem (with 8 systems connecting thru a firewall), and pay around $125 a month. For the bandwidth AND Cable TV(HBO, etc). Cablevision....you gotta love 'em! If I drop my Cable TV, and Get something like DirecTV or Dish Network, I'd only be saving about $15, which lets me buy a couple extra cups of coffee :)

      --
      If you're not a Liberal in your 20's, then you have no heart.If you're still a Liberal in your 30's you have no brain.
    3. Re:market powers? by Anonymous Coward · · Score: 0

      Two points:

      1) CANADA IS NOT AMERICA! Rogers is a cable monopoly. Bell Canada is a telephone monopoly. They both offer internet services, they are pretty much the only two in Ontario.

      2) You seem to live in Sweden. Canada is a country that is larger than your whole continent, and has the smallest population density in the world, or close to it. Canada does subsidise rather large networks, it's just more expensive to do it here.. Sweden is about 1/2 the size of Saskatchewan, IIRC, the smallest non-atlantic province.

      Canada's doing pretty good for herself considering we're staggaringly huge. /me looks at his 10mbit connection that costs $35/month, and wonders why Sweden, with its small size, can't get the money to make it less than $7.

    4. Re:market powers? by grazzy · · Score: 1

      My point which obviously slipped here;

      If someone charges you 80$ for a service/product you have a CHOICE. You can either pay and use it for all thats its worth, or you can save your money and go out and get some beers instead.

      This thread is just about whining imho. We have a similar situation in Sweden right now, since our stupid former telecom monopoly is talking about raising their ADSL-charges to around 60$. And yes, nobody is going to use them if they do it since there are plenty of private alternatives now.

    5. Re:market powers? by dadragon · · Score: 1

      If someone charges you 80$ for a service/product you have a CHOICE. You can either pay and use it for all thats its worth, or you can save your money and go out and get some beers instead.

      While this is true, the problem is that $80 doesn't get you that much beer anymore :(

      This thread is just about whining imho. We have a similar situation in Sweden right now, since our stupid former telecom monopoly is talking about raising their ADSL-charges to around 60$. And yes, nobody is going to use them if they do it since there are plenty of private alternatives now.


      I also think the CRTC will have something to say about these price raises.

      Was your former telecom monopoly a Crown monopoly? We in Saskatchewan have a Crown monopoly telecom monopoly, but they're not too bad, mostly because they don't need to make a profit :).
      I know at least Saskatchewan and British Columbia have Crown auto insurance. I like it, I live in Alberta now with its private insurance, they pay $2500/year for car insurance! I pay $513 for the same service.
      Her Majesty in Right of Saskatchewan can be a good thing.... :)

      --
      God save our Queen, and Heaven bless The Maple Leaf Forever!
  9. Dream slipping away? by Little+Dave · · Score: 5, Interesting

    I always kind of assumed that broadband internet access would start off desirably out of the reach of most people, but gradually slide down the scale of availibility, dropping in cost until it was a mass market technology. But more and more I see providers of the service taking steps backward and either raising prices or limiting availibility, putting restrictions on what you can or can't do with it.

    This is especially true here in the UK where free dial up internet access appeared, then promptly disappeared. Now a similar thing seems to be happening to broadband. Rather than becoming more accessible to the average man in the street, companies seem to be raising prices and limiting signups right, left and centre.

    Not a lot to do with the article here though, just an observation. What exactly has caused this? Have companies overestimated network capacity? Or are they just incompetent? Will widescale, high bandwidth access ever become the norm, rather than the exception?

    1. Re:Dream slipping away? by jbrw · · Score: 5, Informative

      "This is especially true here in the UK where free dial up internet access appeared, then promptly disappeared. Now a similar thing seems to be happening to broadband. Rather than becoming more accessible to the average man in the street, companies seem to be raising prices and limiting signups right, left and centre. "

      I thought broadband prices are coming down in the UK? With the recent introduction of the "wires-only" ADSL service, and the lower wholesale charge for this service, compared to the initial engineer-comes-to-visit deal, there are some good deals coming out.

      Indeed, Pipex has just announced a sub-£30 (inc VAT) home service. For a little bit extra, there are better deals out there for the geekier potential broadband customer...

      The Daily Telegraph is also reporting that BT will announce, later this week, that the wholesale cost of ADSL will be cut by 50% as ADSL take-up rates in the UK are well below other areas of Europe.

    2. Re:Dream slipping away? by El+Camino+SS · · Score: 3, Insightful


      Will widescale, high bandwidth access ever become the norm, rather than the exception?

      Wow, that's like people asking the telephone company in 1920s if they will ever have a time that they won't have to share a party line with another family.

      OF Course it will. If there is anything that can be said in economics about any technology, it always operates at a 'discounted future.' Meaning that price will drop, and availability will increase. This is a given, unless free markets are not at play.

      This is basic economics. I know that many of you believe that there is some major problem with the fact that your cable modem costs might be going up, but the truth of the matter is that the bandwidth is a commodity... and a commodity pricing scheme is different than a service pricing scheme. Commodity is based on cost, delivery, and infrastructure, and little else. Its cheaper because it is almost fully interchangeable. So in other words, you are costing them more... therefore they are forced to charge you more. They have run themselves into the ground because there is a non-commodity pricing scheme with a commodity.

      Also, Nimda and Code Red would have been shut down quicker if they realized that a huge bill was coming out of that mess.

      Conversely, it should be that if you use less than anyone else, then you should also get the opportunity to save money... that is where this scheme is jacked. We all know that will never happen.

      Although it is not a perfect system, think about how much cable modems would cost you in ISDN lines.

    3. Re:Dream slipping away? by leviramsey · · Score: 1
      Also, Nimda and Code Red would have been shut down quicker if they realized that a huge bill was coming out of that mess.


      You're right. Some retard runs unpatched Win 2k on his cable modem and catches Nimda. He doesn't realize it (after all, he's a retard and doesn't check security sites) and, bam! he gets a bill for $100. He calls ISP, and they say, "you've got {insert Win2k exploit here}. Microsoft sold you a defective product which you were too stupid to patch." Retard turns around files $60 claim in small claims court against Microsoft. Multiply by 1000's per month, and M$ is at the very least slightly distracted.



      You know, I like...

    4. Re:Dream slipping away? by praedor · · Score: 2

      Have companies overestimated network capacity? Or are they just incompetent? Will widescale, high bandwidth access ever become the norm, rather than the exception?


      Well, according to what I've seen in the Tek War series, it appears that widescale high bandwidth WILL become the norm. How else could you do all that VR haX0ring and browsing? You wont be doing that over a 56k modem, I tell you, hence, there WILL be high bandwidth for all in the future.

      --
      In Bushworld, they struggle to keep church and state separate in Iraq as they increasingly merge the two in America.
    5. Re:Dream slipping away? by stephenbooth · · Score: 1

      It comes down to cost. Others have given detailed breakdowns elsewhere so I won't bother. The end user is typically paying far less per Mbit/s than the ISP is. This can be done as it's assumed that most users will be using the full bandwidth (or a large proportion there of) only for very short periods, fractions of a second or a few seconds at most, eg it might take a second for you to download a web page at full bandwidth but 2-3 minutes for you to read it and click on a link for the next page so for most of the time your link is essentially idle and the bandwidth from the internet to your ISP can be used by another user.

      Now imagine you've got someone who is constantly moving multi megabyte files around, perhaps they've setup something like Morpheus and are sharing their entire video and MP3 collection with the world. That means that they're soaking up bandwidth that cannot be used by other users because although their peak is just as high, they are using their peak pretty much all the time. This also means that if you are a normal broadband user they are taking up your bandwidth.

      On a related note I read today on The Register that it seems that most home users won't consider broad band until it drops below 20 pounds (about $34-$35) a month.

      If by 'free dialup' you mean ISPs where there's no monthly fee then I agree that there seems to have been a drop off in availability. However for much of the country there still plenty of unmetered call access. Both Telewest and NTL offer low monthy rate services with unmetered dial up, in the case of Telewest they even throw in a tenners worth of free voice calls a month.

      Stephen

      --
      "Don't write down to your readers, the only people less intelligent than you can't read" - Sign on Newspaper Office Wall
    6. Re:Dream slipping away? by GooberToo · · Score: 2, Insightful

      OF Course it will. If there is anything that can be said in economics about any technology, it always operates at a 'discounted future.' Meaning that price will drop, and availability will increase. This is a given, unless free markets are not at play.


      Funny you should say that. Since most cable and/or phone companies have a legal monopoly in many cities, free market is often not at play. Until the FCC gets off it's butt and requires that they compete and allow the free market system to work, people will continue to be screwed, receive bad service, and feel free to charge you whatever rates they see fit while limiting their rollouts.

  10. How exactly fast is a high-speed Internet service? by Shiny+Metal+S. · · Score: 2, Funny

    I don't know what exactly does the high-speed Internet service mean, but I'd love to pay $80/month for what I consider a high-speed link. I live in Poland where I pay about $450/month for 768kb/s DSL... And it's not even a guaranteed bandwidth.

    --

    ~shiny
    WILL HACK FOR $$$

  11. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  12. If it's anything like our Charter service... by Kaellenn · · Score: 1

    It certainly isn't worth it. We are currently paying $80 a month for broadband through charter (69.95 for the service, $9.95 for modem rental) and we're getting a maximum of 65k/s downstream, about 30k/s upstream.

    Until these cable providers can start providing truely reliable service, they really can't justify these price hikes. With an economy this slow, it's going to do nothing but discouraging potential broadband users from signing up with the service.

    My advice to the cable internet providers, fix your networks first, then worry about charging users more for high usage. Hell, with the type of bandwidth we're getting, I don't think it's even possible to GET those higher realms of transfer.

    1. Re:If it's anything like our Charter service... by tulare · · Score: 2

      See my earlier post. Funny thing... Paul Allen (partorfull owner of Charter), promised to do whatever it takes to defeat AFN. ROTFL. I have seen two or three outages in a year and a half. I have seen people go to Charter, and come back crying. Sincerely wish people had more options, as it would help squash the Charters out there.

      --
      political_news.c: warning: comparison is always true due to limited range of data type
    2. Re:If it's anything like our Charter service... by technopinion · · Score: 1

      Maybe they wouldn't need to fix their service as often if it wasn't for the 10% of users using 70% of the capacity...

  13. Half the story... by heyetv · · Score: 2



    Yea, but they're gonna lower the cost for "light internet users", or so they say. So you pay for what you use, and if you don't like it, use another ISP. Now lets hear it about monopolies and repressive governments...

    rant
    you ain't seen nothin' bad till you see the "high spped" resident network at my apartment... they wad extra fibre lengths and stuff them into the most crammed slots... Paint clogs the jacks... latency of 3 seconds. to the router. I seem to recall being able to shoot myself in quake games...
    I'd be happy to pay $50 bucks for this dsl, but they have us on a 33k limited pbx, kinda killing dsl. And the cable is some wireless fed crap, most channels don't have audio. Now they claim up north that it costs too much... we can't even pay for better access... /rant

  14. Bandwidth Levels? by mr.+phantastik · · Score: 1

    Anyone have any ideas on exactly how much bandwidth a "bandwidth hog" uses? The article doesn't give specifics, so I'm curious what others think the limits will be set at.

    I use rogers right now, and this pisses me off to no end. Bell Sympatico can't be installed in my neighbourhood, so I'm stuck with rogers if I want to use broadband (I can't even use Shaw or Cogeco).

    1. Re:Bandwidth Levels? by Herr_Nightingale · · Score: 5, Informative

      I have a good idea what a bandwidth pig uses hereabouts .. in British Columbia (just a couple miles north of your American border, BTW) good broadband currently costs about $40/month and that's uncapped - I regularly get about three T1 worth of bandwidth on demand. One member of my household was pulling in a GB per day in just mp3's ..
      Shaw Cable (AKA Rogers Cable in beautiful British Columbia) sent us a friendly little note and several 'urgent' phone messages regarding "Excessive Use," then directed us to a new TOS posted for all to see.
      Apparently we are entitled to 8GB download per month AND up to 2 GB upload.

      That's a pretty fair distance from our 75+ GB down and 10+ GB upload, eh.

      Now they're inspecting us closely, and we can't afford to lose the provider since DSL isn't coming to the area until later this year. Soon enough, though, for us Canucks are a crafty breed ;O)

      Hope that helps.

    2. Re:Bandwidth Levels? by nider · · Score: 1

      Well, I can only speak for AT&T's cable, living here in Seattle, WA USA, and apparently I was a "band-width hog". and I topped 3000 to 5000 kbs (uh, about 3 to 5 meg-a-bits a second for you stupid people). And that was actually just running newsbin pro (a binaries file getters off of usenet) mostly. Of course I had irc going, but then, who doesn't?

      Now I and all the other AT&T users are capped at 1.5 mbs. sucks. not to mention that they cut my broadband down, they also impossed a 3 gigs/ 3 days limit on usenet downloads.

      So now I don't download screeners or divx or vcd. Still grab MP3's. copys of software I need. Occasionally when I grab Dr Who episodes, and of course, comic scans.
      Don't get to download all the cartoons I'd love to own, or the anime I've never seen. and of course, porn VCD's or DiVX's are too big, but I can still get the pictures! =)

    3. Re:Bandwidth Levels? by Anonymous Coward · · Score: 0

      Wonderful! Because we all know how satisfying it is to wank off in front of a computer.

      Go find a real relationship instead of making out with your computer...

    4. Re:Bandwidth Levels? by Deneir · · Score: 1

      Being from the great white myself I have to say that Canada is "Immediately" north of the border not "just a couple miles north of your American border". ;)

      The last time I checked we did not have a DMZ.

      --
      Be seeing you... Deneir
    5. Re:Bandwidth Levels? by Anonymous Coward · · Score: 0

      "Soon enough, though, for us Canucks are a crafty breed.."

      Canadians are a separate breed of human? Or just Euro-mutts like the rest of us? Mmmm....Canadian bacon....[or as we call it "ham"].

    6. Re:Bandwidth Levels? by Anonymous Coward · · Score: 0

      For me, Canada is south. (Detroit MI)

    7. Re:Bandwidth Levels? by issachar · · Score: 2
      Apparently we are entitled to 8GB download per month AND up to 2 GB upload.

      Then they're not being consistent. I've done WAY over 3GB upload this month already, and probably similar for the past 6 months.

      --
      . --- If you're looking for free e-mail you won't find it here! http://www.noemailhere.com
    8. Re:Bandwidth Levels? by Hydro-X · · Score: 1

      Shaw Cable (AKA Rogers Cable in beautiful British Columbia)

      Sorry, but Shaw Cable isn't the BC version of Rogers. Sometime last year, Rogers and Shaw did the lets-trade-victims dance. As a result, Shaw got the BC market and Rogers got the New Brunswick market, where they screw me over at every turn by not making cable internet availible to my city. There was a piece of Ontario involved in the trade too, but I'm not sure which way that went. Well, at least when they DO get here (and I'm getting cable instead of DSL to boycott the Teclo which refuses to run the DSL line an extra few kilometers down the street to me and everyone else in my neighborhood), I won't have those caps. Our telco, NBTel (an Aliant company of course), used to have caps on DSL service too. 5GB total, up AND down. Now that was bad.

    9. Re:Bandwidth Levels? by Shaman · · Score: 1

      So basically, you're an unrepentant criminal of intellectual property. I suppose you'd say "so what it's illegal, everyone is doing it!", right?

      What if everyone was a pedophile? Hell, according to my spam mails, everyone might be. :/

      --
      ...Steve
  15. restrictions by meatspray · · Score: 1

    maybe there aren't enough people like my but i'd pay $120 a month for 2-3 static ips, unlimited bandwidth 1mb down 512 up. that price would easily cover that cross section of a t3 split amongst other members, i'm not even looking for garunteed bandwith i'd settle for average speeds. (within reason) sooner or later hopefully someone will provide that. (unfortunately at this rate it might well be a cell phone provider)

    1. Re:restrictions by journey- · · Score: 1

      You can get that . . . i pay 150$/mo for 768k SDSL (768k both ways). also get 4 static ip's . . .

      I used to get ADSL at 1.5Mbit up, 512k down, for 100$, but switched to sdsl because on adsl when the uploading gets near cap it *really* added to the latency. With the new line thats never a problem

      I get my service from speakeasy.net, dont remember who the ADSL was from . . . was quite awhile ago.

      Journey

    2. Re:restrictions by Anonymous Coward · · Score: 0
      unfortunately at this rate it might well be a cell phone provider


      What, you mean like Rogers?
  16. Sounds good. by celephais · · Score: 1

    Really, if you have to sell blood to pay an $80cdn/month internet bill, you need to surf less and get a job. Bandwidth isn't free, and I'd rather pay $80 for an awesome connection than $52(usd) for a shitty one. However, my options in OKC, USA are $52 for a shitty one or $250 for a good one...

    1. Re:Sounds good. by zzyzx · · Score: 1

      esp because $80 *.62 $49.60 US.

    2. Re:Sounds good. by Anonymous Coward · · Score: 0

      "Really, if you have to sell blood to pay an $80cdn/month internet bill, you need to surf less and get a job."

      You can't sell blood in Canada.

    3. Re:Sounds good. by infinii · · Score: 1

      Don't factor the currency exchange into this. Are you naive to think that your $50k/yr job in the States is going to earn you 75k if you moved up here to Canada? Bzzzt...I don't think so.

    4. Re:Sounds good. by Copid · · Score: 1

      Actually, currency exchange rates are a pretty good way to go. Not totally accurate based on the different job markets, but wages are a price too, and if prices in general are higher due to a weaker currency, wages go the same route. The Canadian dollar simply has less buying power than the US dollar, both in buying goods *and* labor. Think about it: Do you really think that if you're making $50K a year here, you're going to make 50K yen if you move to Japan? Bzzzt...I don't think so. At least, hopefully not, since it only amounts to $370 or so. The Canadians aren't poor. Their currency simply exchanges for less and as a result, they move more of it around to purchase the same amount of goods. In nations with comparable standards of living, jobs that give you the same standard of living should have salaries that convert fairly neatly given the standard exchange rate.

      --
      An interesting anagram of "BANACH TARSKI" is "BANACH TARSKI BANACH TARSKI"
  17. no problem here... by startled · · Score: 2

    Well, sure, strictly speaking I'd rather pay more than less. But I wouldn't mind paying about twice as much as the low end customer. I'm still getting a better bargain from it-- the low end users check their e-mail and that's about it.

    Plus, $110 Canadian? Damn, that's not much more than you have to fork over for AT&T cable modem. And if AT&T offered better upload speeds for a few extra bucks, I'd seriously consider it.

    1. Re:no problem here... by tunah · · Score: 2
      Well, sure, strictly speaking I'd rather pay more than less.

      Well then come right into my new online shop, my friend! Have you been getting your air for free till now? You'll be kicking yourself when I tell you that we have it for the full price of $15/liter (+s&h).

      --
      Free Java games for your phone: Tontie, Sokoban
    2. Re:no problem here... by startled · · Score: 2

      Doh. Fucking typos. :P

  18. Competition? by Anonymous Coward · · Score: 0

    Uhhh where in Canada do Shaw and Rogers actually compete for customers? They are in distinctly different areas of the country and are not competing with one another.

    We love Monopolies in Canada, and we have the CRTC to regulate them!

    1. Re:Competition? by Anonymous Coward · · Score: 0

      Uhhh where in Canada do Shaw and Rogers actually compete for customers? They are in distinctly different areas of the country and are not competing with one another.
      I think he meant competing as in, the two major companies.

    2. Re:Competition? by CrisDias · · Score: 1

      Well, if they "get me" I will gladly move to MTS DSL.

      Actually I will send them an e-mail telling this right now. ;-)

    3. Re:Competition? by CrisDias · · Score: 1

      Wait... isn't my ISP Shaw? :-P

      Doh! They all look the same to me. :-D

  19. Tactics like this... by marcsiry · · Score: 1, Troll

    ...are going to drive bandwidth collectives.

    You already share bandwidth with a whole mess of people in your neighborhood... you just don't know them, and that's why the cable co's can screw you all.

    All it takes is some knowledgable people to form community ISPs, lease a fat pipe and redistribute the bandwidth via the most convenient method (802.11?) When the need to make a profit is removed from the cost of being an ISP, the price per user can come down quite a bit... hopefully the cable co's will start to feel some of the pricing pressure they thought they escaped when they killed the competition.

    Sure, easier said than done, but hatred of getting screwed is a strong motivator...

    --
    Marc Siry || interactive media professional, motorcycle enthusiast ||
    1. Re:Tactics like this... by dun0s · · Score: 2, Insightful

      What happens when Fred round the corner plus all the people in his house start leeching so much that they use all the bandwidth on your community fat pipe? Do you:

      a) change him a higher monthly fee because he is using more bandwidth than Jim?

      b) bandwidth limit Fred so that when he starts leeching his transfers get slower and slower to the point where he would be better off using a modem?

      c) cut him off?

      d) none of the above because, lets face it, he has a right to use all the bandwidth. doesn't he?

      --dan

    2. Re:Tactics like this... by Anonymous Coward · · Score: 0

      b)
      i'd guarantee some ridiculous x bytes/s for everyone anytime (which is of course equal to or less than fatpipe bandwidth / number of subscribers) and throw the leftovers to those who deserve it most.
      this would make warezzing possible during nighttime (when no-one else uses the net) and a faster access for random web-browsers at daytime.
      though, if the pipe costs per bit (which is braindamaged as it'll be there anyway even if unused) this isn't that practical anymore.

      ..just a programmers view, i have no idea if routers are smart enough for that...

  20. The price of high-speed, for whom? by minyard · · Score: 1
    Quoth the poster: "What's the point of high speed broadband access if you can't use it to full potential without having to start selling organs to pay the bills?"

    The provider might ask the same question. At what point does the cost of offering the service cover the price charged to the customer? In other words, the provider doesn't want to lose his shirt just so Joe Consumer can have service.

    I have to agree with you though, $80 is getting a bit expensive for the average home user. The company will also have to temper their need to charge more with what people are really willing to pay!

  21. Kudos to Rogers. by arcade · · Score: 5, Interesting

    I fully understand Rogers. Of course, there will be lots of whiners, that does not understand that there are lots of users on the same network.

    Of course you can use the cablemodem for the quick speed, for normal things, and with some extreme spikes when you download things occassionally.

    The _problem_ starts when someone starts using 100% of the bandwidth available to them, almost ALL the time. The problem is when there are about 50-100 people that does that. I'm not sure what speed Rogers is offering, but say its 512Kbps. If 100 users use all that, they need a T3 just for 100 users! If they've got, say 1000 users that are like that.. well, then they have a big fucking problem, as an OC3 wouldn't be enough to satisfy them.

    Now, if someone does some calculations. How much would three OC3 links cost Rogers? Now, tell me, how much is 1000*45 ? Well, $45.000 .. for providing 3 OC3 links per month.. pluss service.. pluss other costs.

    It seems like a rotten deal for Rogers, to me. I fully understand that they want to punish the bandwidth-pigs.

    --
    "Rune Kristian Viken" - http://www.nwo.no - arca
    1. Re:Kudos to Rogers. by NeMon'ess · · Score: 1
      What disgusts me is that the service is advertised as unlimited bandwidth. That should mean that if I want to leave Kazaa running 24/7/365 there should be no problems at all. That isn't whats happening though.

      Something else that pisses me off. Think of the situation in terms of cell phones. Imagine the DSL or cable modem is the handset. Unlike cell phones, many people do not have contracts. People buy the modem, but as part of the sign up deal, the modem is sold below cost if the user does the installation or some crap like that. Five months after signing up, the company providing service decides to cap bandwidth, or raise prices. Without a contract the user can either shut up and suffer, or try to switch companies. If the user knew this was going to happen they probably wouldn't have signed up in the first place. Now they have to buy a new modem, possibly without a discount.

      Even users with contracts don't appear to have a better deal. These folks have cancellation charges to deal with if the bail early, and their contracts still let the company to change the service as it pleases. When in the cell phone industry has this crap ever been tolerated?

    2. Re:Kudos to Rogers. by VenTatsu · · Score: 1

      24/7/365?!?! You mean running it for 7 years strait?

      Seriously though, the situation you describe DID happen with cell phones years ago. Some users did have rates jacked on them, because some contracts let service providers do that. The reason you don't hear about that now is that the cell phone industry has changed, competition and new technology force cell companies to drop rates steadily. The super special introductory rates from 3 months ago are this month's standard rates. When there were only two cell phone frequencies providers could get away with murder and they knew that to _one_ alternative their customers had was no better. With the expanded frequencies we now enjoy, there is true competition forming in the cellular service market.

      The cable market is still an almost completely closed market by area. So any given company can charge what ever they feel they can get out of customers.

    3. Re:Kudos to Rogers. by klui · · Score: 1

      I wonder what would happen if the ISP decided that it cannot live up to its terms and just terminated the contract? So in essence, they change the terms and then say something to the effect that "we cannot provide you with unlimited bandwidth anymore. You may sign up with us again under different terms--which are subject to change, by the way--or sign up with another ISP of your choice."

    4. Re:Kudos to Rogers. by Anonymous Coward · · Score: 0
      Rogers shouldn't be selling a service they can't provide. IIRC, their download cap is at least 2 Mb/s (possibly 3 Mb/s). If they set specific limits in their contracts, then they can do what they want. But I don't want to pay for "fast", "always on" internet, if I can't use that speed all the time.

      If paying $80 a month will allow me to legitimately use my full bandwidth (including the ability to run servers, continuously uploading at least 384 kb/s), then I'd be happy paying it. It's definately better than paying by each gigabyte transferred, or trying to hide servers from the abuse department. But if I'm paying a premium price, I'd don't want anyone telling me I'm using too much bandwidth.

      If I'm paying the regular price and using too much bandwidth, I'd have no problem if they capped my bandwidth at a reasonable amount during peak hours (at least 384 kb/s download, 128 kb/s upload). But I'd still like to see a quantitive answer as to what "excessive usage" is (i.e. "more than 10GB a month", or "more than 512 kb/s on average").

    5. Re:Kudos to Rogers. by arcade · · Score: 2

      What disgusts me is that the service is advertised as unlimited bandwidth

      That obviously is false. You bandwidth won't be higher than the maximum its possible to transfer to your cablemodem/router/whatever. If its 512Kbps, its 512Kbps that is your bandwidth.

      The total bandwidth used during a set time cannot be unlimited neither. It should thus be obvious that there are limits to the amount of bandwidth one can use.

      Now, if you think it through rationally - and not from a stupid leeching luser perspective - you'll see that everyone will have MORE than enough bandwidth available, if they don't act like idiots. Acting like idiots means maximizing their download all the time. People that does that remind me of the idiots that fired up 5 download sessions at once when I was doing highschool. The entire school shared a 64Kbps connection.

      It was at that point I always pulled out my trusty old WinNuke :) As we ran unpatched win95's.. it was a really great tool to do some vigilante bandwith-limiting. :) I hope Rogers starts using the more advanced tool .. called the 'scissors' on the lines of the bandwidth-pigs. It is applied by taking One pair of twisted pair cable between two fingers, and then applying the sharp ends of the scissors with the other hand, to the cable (and be careful to keep it away from the fingers)

      ;-)

      --
      "Rune Kristian Viken" - http://www.nwo.no - arca
    6. Re:Kudos to Rogers. by Malc · · Score: 0, Troll

      "I'm not sure what speed Rogers is offering, but say its 512Kbps"...

      It's a damn sight more than that: try 3Mbs/400Kbs. Of course, when I tried them, I only saw 200+KBs at 4am.

    7. Re:Kudos to Rogers. by Bongo · · Score: 1

      What disgusts me is that the service is advertised as unlimited bandwidth.

      This is my only quibble with any ISP. I specifically asked BT Internet, before I signed up,

      me: "I've heard that other services have had to cap usage of so called 'heavy users'--does BT do this?"

      isp rep:"No, I've never heard of anything like that."

      me: "So I can use it all the time and it won't be a problem?"

      isp rep: "Yes, you can use it as much as you like. It's an unlimited dial-up service."

      me: "You are sure? There won't be any restrictions?"

      isp rep: "It's unlimited"

      A couple of months later, BT Internet switched heavy users to a different dial-up number, in an operation roumored to be called "Boa Constrictor". Suddenly I find I keep getting the busy tone.

      rant: I'm all for business competitiveness, but competition has to be by the rules. Cheating your customers is not competitive, it's just cheating--athletes don't 'compete' in the 400m by riding motorcycles. The game is only competitive when people play by the rules. Just look at Enron. BAh.

    8. Re:Kudos to Rogers. by WolfWithoutAClause · · Score: 2

      >The _problem_ starts when someone starts using 100% of the bandwidth available to them, almost ALL the time.

      Your example is false. You can't use all the bandwidth; the internet congestion protocols stop you using it all.

      > The problem is when there are about 50-100 people that does that. I'm not sure what speed Rogers is offering, but say its 512Kbps. If 100 users use all that, they need a T3 just for 100 users!

      ISPs use a contention ratio of between 20 and 50. Therefore there would be a T3 for between 2000 and 5000 people.

      --

      -WolfWithoutAClause

      "Gravity is only a theory, not a fact!"
    9. Re:Kudos to Rogers. by mpe · · Score: 2

      I wonder what would happen if the ISP decided that it cannot live up to its terms and just terminated the contract? So in essence, they change the terms and then say something to the effect that "we cannot provide you with unlimited bandwidth anymore.>

      This would be a matter of the exact contracts involved and the relevent laws governing them. Service companies often appear to rely on customer ignorance of the law. Not infrequently using contract terms which are either questionable or bogus (in so much as applicable statute or case law to void the clausei existed before it was even written.)
      Indeed it's mot impossible that a court would take the view that a "contract" which allows one party to change things unilaterally (especially if it dosn't require any notification) does not mean the legal definition of a "contract" at all.
      Remember the story refers to a Canadian company, rather than a US one.

    10. Re:Kudos to Rogers. by mpe · · Score: 2

      Rogers shouldn't be selling a service they can't provide.

      Actually no one should be selling something they can't provide. Otherwise they will come unstuck when the customer expects (quite possibly with the full force of the civil courts behind them) to get whatever they have bought.

    11. Re:Kudos to Rogers. by Bongo · · Score: 1

      What disgusts me is that the service is advertised as unlimited bandwidth

      That obviously is false. You bandwidth won't be higher than the maximum its possible to transfer to your cablemodem/router/whatever.

      Now, if you think it through rationally - and not from a stupid leeching luser perspective

      I read 'unlimited' not as meaning that I get infinite speed--as the service states what the speed is--but that I can make unlimited use of that speed. And why not?

      Now if you're already familiar with networking and ISPs and the market and all that, then sure, you decide that what they say is not what they mean, because it "obviously" can't be true. Good for you.

      But that's like buying a plane ticket for destination Kitwe, only to find, when you land, that you're actually in Lusaka, because, "D'oh dumbass, Kitwe doesn't have an airport!!!" You surely knew you'd have to make the rest of the trip on your own, didn't you?

      Now lots of people will see a better analogy. But I just maintain that "unlimited X" means "no limits on X". Otherwise, state it clearly.

      So I think you're wrong to refer to these people as "bandwidth pigs". If it's a problem for the service, then the system should have quotas. And the users should be made aware of the quotas. Advertising it as "unlimited" is just an outright lie.

    12. Re:Kudos to Rogers. by fwc · · Score: 5, Insightful
      I agree with arcade's general statement. In our neck of the woods, an OC3 costs roughly $35,000 a month if we dig and dig and don't care the quality we get. More realistically, your looking at $50,000 or so a month for a good solid working OC3.

      Let's say you have some bad users which are using 512kb/s continuously. For sake of argument, we'll say we're charging them $50/month. An OC3 is 155mb/s, so we should be able to support 300 of the 1/2mb/s (512kb/s) users. 300x50 is only 15,000. So we're loosing 20,000 a month if we buy the cheap OC3's, just to support those bandwidth hogs. And that is just on the bandwidth.

      The only way this is going to work long-term is if you can either deliver very large bandwidth quantities around for a lot less than the backbone providers are charging now, or people are going to have to learn to live with some sort of tiered pricing based on bits.

      The problem is that the ratio between average usage for an average user and the peak usage for an average user is all screwed up on the broadband products. A typical home user will likely average under 1-2kb/s over the course of a month. A gigabyte of data is only about 3kb/s when spread out over a month. How many "typical" users download a gigabyte/month? You can support a LOT of users on an OC3 if all they transfer is a GB/month or so. Now, it's bursty, so you might take your GB in 1Mb/s bursts, but you still take the same amount.

      The problem is that now you've provided customers with the ability to burst to their 1Mb/s, some people will insist on taking the full pipe 24x7. That is 1000kb/s versus the 3kb/s average, or 333 times as much as the average.

      Let's go a little further. Lets say that only 1 in 100 use it 24x7 and the rest are pretty much average at 3kb/s typ. Now you've got a hundred users using a total of 300Kb/s (please ignore the off-by-one bug), and one user using a total of 1000Kb/s. Do you take the 1300 total and divide it out by 100 users and charge everyone for 13kb/s of bandwidth on average or do you charge most people for 3kb/s of bandwidth and the abuser for 1000kb/s of bandwidth? Look at the figure difference. If you average it, it costs the 100 people over four times as much as if they charged the bandwidth hog separately.

      In my opinion, the only viable option is to figure out how to separate out those users who are using more than their share of bandwidth and make sure they pay for it. I know people will flame me for this, but I don't think it is fair for people to expect everyone else to pay for their bandwidth. How would you feel if you paid a fixed monthly fee for gasoline no matter how much you used, and the price was calculated by taking the total fuel used and dividing it by the number of customers. The poor elderly couple who drives their car to the store a couple of miles round trip once a week would pay exactly the same as the semi truck driver who drives thousands of miles in a month. Does this sound fair? I have a severe problem with people who think it's their right to take as much as they can for as little as they can. And, I think that a lot of the people who are griping about this fall squarely into that category.

    13. Re:Kudos to Rogers. by arcade · · Score: 4, Informative

      I would like to make an analogy, but it may come out a bit strange, as I'm not sure wheter I know enough english.

      If you go to a tivoli/amusement park/theme park/whatever you call it in english, and there are lots of different attractions, say, big dippers, merry go rounds, and so forth. There are only a limited amount of seats in each of'em.

      You pay for an all-day-card, to be able to use all the attractions as much as you want.

      Now, can you use all the attractions as much as you want? Nope. But you've payed for it!!! Yeah, but you see.. lots of others has payed for it too. So, everybody is queuing up. For the greatest attractions, you may have to stay in a queue for as long as 30-45 minutes.

      When you've taken one ride, you have to return to the back of the line, in order to take another ride.

      Now, what would you do if the ISP that sold you a line with a 'peak connection' of 500kb/s, and you never was able to get it above 50kb/s, due to congestion? You would complain? Right! So would I! Thus, one has to find an alternative solution, as people expect the Internet to be a tiny bit faster than a theme park. :-)

      An 'unlimited' internet connection is _not_ the same as an all-day-pass at a theme park. Those that think so has clearly misunderstood something.

      --
      "Rune Kristian Viken" - http://www.nwo.no - arca
    14. Re:Kudos to Rogers. by Balp · · Score: 1

      But then users that only use the "extra" capasity that isn't used bu most users in out home network (the community where I lives) most users and most bandwidth are consumed between 17:00 and 21:00. Even if more and more are being spread out during the day.

      This means that to have capasity for this time when most users are online we need a loot bigger line. Now some users could use the capasity when noone else is online, and actually evn if they personaly cames up to ten, twenty or thirty times thes normal users, I still don't think thats it's gets fear if they should pay more than the rest.

    15. Re:Kudos to Rogers. by Anonymous Coward · · Score: 0

      Have you even *used* Rogers?

      If their service was actually usable and reliable, he $90 a monh is sure worth it, considering that's in Canadian. But unfortunately, Rogers is a heavily overloaded ISP (or terribly capped, pick one), their web proxies are broken, their news servers are a joke (think 3 hour retention times of maybe 30% of the total posts), and you're thinking about losing random email and several hours of random downimes every month.

      Their service is shit, everyone and their mother in Toronto knows that, as soon as they start rolling ou $90 packages, a good portion of their customers will switch.

    16. Re:Kudos to Rogers. by Sarcazmo · · Score: 1

      You aren't getting it. A T3 is 45 Mbits. You say 2000 to 5000 people on that T3. Well assuming 512kbit dsl, 90 people could tie the whole thing up in theory. So lets say more realistically, the abusers use on average half their bandwidth during peak times, that's still 180 people out of 2-5000 that have messed it up for everyone else.

    17. Re:Kudos to Rogers. by Sarcazmo · · Score: 1

      If paying $80 a month will allow me to legitimately use my full bandwidth (including the ability to run servers, continuously uploading at least 384 kb/s),

      Oh yeah, $80 a month should definitely entitle you to 1/4th of a T1 constant speed at less than 1/10th of the price. After all, you are fucking special. Get a clue and realize that bandwidth doesn't just magically appear, your ISP has to pay for it just like you do.

    18. Re:Kudos to Rogers. by -brazil- · · Score: 1

      Common sense should have told you to get those promises as written agreements into your service contract. If something sounds too good to be possible, it usually is.

      --

      The illegal we do immediately. The unconstitutional takes a little longer.
      --Henry Kissinger

    19. Re:Kudos to Rogers. by Cocoronixx · · Score: 1

      I have a severe problem with people who think it's their right to take as much as they can for as little as they can.

      I agree with everything you have to say, but this. Isn't this the definition of a 'Market System'?

      So long as providers use their senses, and charge those who use the large amounts of bandwith, most will stop using so much, thinking that it isn't wort the cost, and some will think it's worth it, and foot the bill.

      Only problem is, most providers aren't sensible.

      --
      "Obscenity is the crutch of the inarticulate motherfucker." - cloak42
    20. Re:Kudos to Rogers. by Rasta+Prefect · · Score: 2

      Your example is false. You can't use all the bandwidth; the internet congestion protocols stop you using it all.

      I have 256Kb DSL through USWEST (ugh). I'm more than capable of running it at capacity for days on end. Fansubs, anyone?

      ISPs use a contention ratio of between 20 and 50. Therefore there would be a T3 for between 2000 and 5000 people

      This is kinda the point. The pricing is done according to this sort of ratio. 2000 to 5000 users to a T1. However, when you have a Cable modem user allowed to burst to 1Mb/sec, and he runs at that speed all the time it only takes 45 like him to suck down that entire T1. Hence, they need to charge more.

      --
      Why?
    21. Re:Kudos to Rogers. by Anonymous Coward · · Score: 0

      Or maybe rogers should hire some 31337 script kiddies like yourself to curb their bandwidth usage?

    22. Re:Kudos to Rogers. by Anonymous Coward · · Score: 0

      I bet it's physically painful to be as stupid as you are.

    23. Re:Kudos to Rogers. by Bongo · · Score: 1

      Common sense should have told you to get those promises as written agreements into your service contract. If something sounds too good to be possible, it usually is.

      Common sense as applied to a relatively new type of service? I mean, you're right, today, but 24/7 dialup was then relatively new in the UK, and BT is our big monopoly company, with loads of infrastructure. It doesn't sound "too good to be possible" that this big company that runs most of the nation's phones should not also be able to handle 24/7 internet access. In the UK we've no prior experience for forming a common sense view of what is and isn't deliverable. Although we're starting to get the picture.

      Do you ask your water company for a written agreement that you may run the tap to fill your bath? Or your supermarket that the expiry dates printed on the food are true and reliable? We have enough collective experience of these things for "common sense" to be formed.

      What's your common sense view about 3G? :-P

    24. Re:Kudos to Rogers. by someone247356 · · Score: 5, Insightful

      I think, like many other posters here, that the problem isn't heavy users paying more, it's Cable Co.'s and other broadband ISP's creative use of the English language.

      Calling people who actually use the bandwidth that the ISP sold them "bandwidth-hogs" is just as bad as calling people who watch DVD's on their linux box "pirates".

      If ISP's can't afford to sell "unlimited" usage then don't advertise it. If someone sells me an unlimited, always-on connection, that's what I expect. In my state I pay for unlimited local calls, the PUC would have ma bell by the short hairs if she threatened to turn off my phone because my daughter spends all day talking to her girl-friends, and my son dials up to the university all night (I use DSL myself).

      Eventually it'll have to get settled in the courts. (Sigh, more work for the lawyers) Companies shouldn't be allowed to change terms without notice, heck they shouldn't even be able to change terms with out at least 30 days notice.

      They shouldn't be able to advertise unlimited access when what they mean is "very-fast downloads, once in a while, of very small files, assuming you don't want to do it when your neighbor does" connection.

      In the end I think this silliness will continue until network access gets regulated like the Public Utility that it is. Internet dialtone, the moving around of raw bits, the assignment of IP addresses, landlines and wireless should be controlled by a non-profit gov. entity.

      Can you imagine the mess if different companies were to build and were able to charge for the highway system? We'll charge you a flat rate with unlimited access to the road network whenever you want, except of course if you happen to drive anything bigger than a VW Beetle more than once a day. I mean the nerve of those roadway hogs, people actually using the road networks, building roads cost money, if you want to use the roads more often then you should have to pay more.

      Of course using the highway to say go from your town to visit your aunt in another state, don't even get me started, there is the company that owns your local roads, then they have to lease access for you through the company(ies) that own the highways between your state and your aunts state, then of course there's the other company that owns the local roads in your aunts town. Access to the highway costs big money, since most people leave the state only a couple of times I year, why should they subsidise your visits to your girlfriend in the next state every weekend? I mean the nerve of these "road-hogs"! ;)

      Sounds kinda silly? Well it's where we are at with internet networks. Until network access get to be more like roadway access we can probably expect this silliness to continue.

      .

      --
      Just my $0.02 (Canadian, before taxes)
    25. Re:Kudos to Rogers. by Ded+Bob · · Score: 2

      Oh yeah, $80 a month should definitely entitle you to 1/4th of a T1 constant speed at less than 1/10th of the price.

      This is only because the telcos advertise T1's as premium service. They want to keep businesses on the expensive service. If too many businesses found out they could get fractional-T1 at much cheaper prices, they would lose the huge profits they can get from them. The cost in the T1 tends to be the service offered from the telco.

      Some stuff to read:

      1) Link
      2) DSL FAQ Read the section on T1 especially the last two sentences.

    26. Re:Kudos to Rogers. by einer · · Score: 1

      "The poor elderly couple who drives their car to the store a couple of miles round trip once a week would pay exactly the same as the semi truck driver who drives thousands of miles in a month."

      The poor elderly couple should sign on for Netzero. I signed a contract with my cable provider. I could give two shits what the rest of the people that I "share" my bandwidth with think. If I want to download the linux kernel source over and over and over constantly, well that's my business. Am I ruining it for the rest of the world? No. The cable companies are. It's no one's fault but theirs that they can't manage their network. The users aren't "bad" they're just utilizing a service that they've contracted for. There is NOTHING wrong with that.

    27. Re:Kudos to Rogers. by Mydron · · Score: 1


      Not silly at all. They have such roads, they're called toll roads. Whether they are privately or publicly owned is really besides the point. In fact, there ARE private roads in North America and I'd bet dollars to donuts that that trend will continue well into the future. If you believe in the Law of Perverse Outcomes (gov't is incompetent) you probably prefer that trend. If aim for a socially efficient, Pareto optimal solution you know that this is the only way to addresses the free rider problem.

      The point is you pay for what you use. Is it unreasonable to expect users to pay for the bandwidth they use?

    28. Re:Kudos to Rogers. by Anonymous Coward · · Score: 0

      "Seriously though, the situation you describe DID happen with cell phones years ago. Some users did have rates jacked on them, because some contracts let service providers do that. The reason you don't hear about that now is that the cell phone industry has changed, competition and new technology force cell companies to drop rates steadily. The super special introductory rates from 3 months ago are this month's standard rates. When there were only two cell phone frequencies providers could get away with murder and they knew that to _one_ alternative their customers had was no better. With the expanded frequencies we now enjoy, there is true competition forming in the cellular service market.

      The cable market is still an almost completely closed market by area. So any given company can charge what ever they feel they can get out of customers. "

      Someone please please please mod this guy's post up. He has hit the nail on the head.

      In addition, I've noticed that people are amazingly willing to allow themselves to suffer financial damage and/or loss of freedom as long as the stated purpose of an action is to punish someone else.

      If the cable companies really want to hit a home run they should announce an absud price hike in order to combat the small minority of their users who are terrorists/pornographers/drunk drivers/drug dealers. -insert social evil of choice here.

    29. Re:Kudos to Rogers. by Anonymous Coward · · Score: 0

      How does one use 100% of the available bandwidth 100% of the time? I have used my cable modem to download 6 gigabytes of data and it only took a day. How does one create/find enough data to download/upload 6 gigabytes a day perpetually? Running a service, or a P2P client that is actually a service? I can't imagine moving that much data consistantly without running a service.

    30. Re:Kudos to Rogers. by cuyler · · Score: 1

      Until the last month, I as a Rogers customer never even saw what 100% of my connection was. I was told 100 times faster than the 28.8 dialup connection (roughly 300Kbs). In my time with high speed (Rogers for 3 years in three different locations of Ottawa Ontario) I have seen 270Kbs ONCE. For the last month or so I've been lucky to average 180Kbs, a year ago it was 80Kbs (if I was lucky). When I started it was 50Kbs.

      It's also one of those nice companies that I don't get any more than a 95% uptime during the day (I don't check during the night, I'm sleeping). Routinely I get disconnected, I call in and get "Sorry, there's a scheduled change in your area". They never notify affected customers...okay, I shouldn't say that - they send you an e-mail afterwards saying "Service is now upgraded!".

      The fact of the matter is this is Rogers, a company that service has been less than exceptional. Hell, they charge me $200 to move my internet and cable 1km (to a new house) where the cable was already hooked up. They paid a cable guy to come out, disconnect the cable then reconnect the cable the same day (the cable guy laughed at how stupid the request was). There tech support is generally pretty bad.

      Me (linux box couldn't resolve the pop address "pop"): What's the ip address of the mail server?
      Tech support: We no longer give out ip addresses because they were being used to hack us.
      Me: Alright.....what's the full address name then?
      Tech: mail.rchrd1.on.wave.home.com
      Me: You could have just told me it was 24.2.9.10.
      Tech: But then that wouldn't be secure. Have a nice day.

      My only other option for highspeed is Bell...another favourite.

    31. Re:Kudos to Rogers. by Anonymous Coward · · Score: 0

      Hey Dippy,

      Your road analogy blows! People pay gas tax for every drop of gas they use. If they drive a million miles on the road they'll pay a million times more in gas tax than a person who drives 1 mile.

    32. Re:Kudos to Rogers. by WolfWithoutAClause · · Score: 2

      >The pricing is done according to this sort of ratio. 2000 to 5000 users to a T1. However, when you have a Cable modem user allowed to burst to 1Mb/sec,
      >and he runs at that speed all the time it only takes 45 like him to suck down that entire T1. Hence, they need to charge more.

      I don't agree that they need to charge more. If there's noone using the bandwidth (it's 4:30am and its just Kazaa servers are running), then I don't see the issue- why should anyone pay more for bandwidth that noone is using anyway?

      If it's peak usage time, then traffic shaping the heavy hitters makes a great deal of sense; then sure, go ahead, smack down the heavy hitters.

      --

      -WolfWithoutAClause

      "Gravity is only a theory, not a fact!"
    33. Re:Kudos to Rogers. by WolfWithoutAClause · · Score: 2

      That's not exactly messed up. It's not like they get no bandwidth; everyone is actually getting a fair crack at the bandwidth; and in this case, everyone is getting 50% of their maximum. That's pretty good actually, I'd be quite happy with that.

      --

      -WolfWithoutAClause

      "Gravity is only a theory, not a fact!"
    34. Re:Kudos to Rogers. by Cirrocco · · Score: 1
      It shouldn't be a matter of PUNISHMENT! ISPs are selling high-speed connections and part of their math, at the OUTSET, should be that these connections will be used to their fullest potential. Example: an SDSL connection at 784 costs the company X. The company wants to make a profit of X + Y. The company should charge X + Y. If that means the price is high, well, too bad. Joe Six-Pack will have to pay a high price. But the company shouldn't come along making promises that they find later that they can't keep. It's known as fraud or, at least, negligence.

      This is different from a company passing on higher costs, i.e. "we now pay more for it so now we have to charge more for it." Consumers understand that. Consumers DON'T understand (or condone) empty promises.

      I hope Rogers will be honest with their users about this and admit that they goofed instead of accusing some users of being "bandwidth-hogs." That will only set them up for backlash from those who get accused.

    35. Re:Kudos to Rogers. by someone247356 · · Score: 1

      (Sorry, but I couldn't resist)
      Hey anon,

      People running computers pay electricity for every processor/harddrive/NIC they use. If I have a million computers (ASCII WHITE?) I better hope that I'm not in California. :)

      If I drive a ultra efficient car that gets 200MPG as opposed to a bloated 1952 car that gets 10MPG and if I travel 1,000,000 miles on the SAME roads, do I pay the same amount of gas tax? No? Why not?

      If I drive my 200MPG vehicle 2000 miles, I pay the same amount of gas tax as the guy who travels 100 mile in his 10MPG car. That can't be right can it? I mean here I am traveling all over the country while the other poor shmuch can only commute to and from work.

      It doesn't cost me anymore to use the ROADS than the next guy but it will cost me a heck of allot more if I chose to drive a BMW as opposed to a KIA. If I choose to run a Cray instead of an Mac Classic, I should still pay the same amount for connecting to the network. The Cray costs and arm and a leg to buy, and a small fortune in electricity to run, but that should be independent of the network. Just like I don't get charged any more for driving my BMW down main street than I would if I was ridding a 75cc motercycle.

      To paraphrase you, "Your gas analogy blows!"

      --
      Just my $0.02 (Canadian, before taxes)
    36. Re:Kudos to Rogers. by dilip · · Score: 1
      Let me further complicate the math.

      Roger's is probably paying for their connection in U.S. dollars. They charge the customers in Canadian dollars.

      Their connection costs have been increasing with respect to the cash flow simply due to a falling local currency.

      I realize that Roger's policy will probably hurt me. It's still fair. Those who use the service, should be willing to pay for it. If you don't want to pay for it, scale back (it's a shame that browsing with graphics turned off isn't as much of an option any more).

    37. Re:Kudos to Rogers. by sevenoftoine · · Score: 1

      Ultimately, we'll probably all end up paying by the bit. What gets me, though, is that I have to pay for the bandwidth of the ads! That's like having all your junk mail come to you postage C.O.D.! -- Antoine

    38. Re:Kudos to Rogers. by zoftie · · Score: 1

      And flame I will... what you are talking is fair, considering that rogers/shaw does not have any sort of caching servers. How do you know what share of OC3 is really being used and not user to user interaction. See if @home was here, business blunders aside, if they were to build closed loop network and encourage people to do P2P, like
      @home only gnutella. Cost would be marginal if they have all trafic inbound.

      A.L.S.O. if they were to set up decent farm of
      ftp/shoutcast mirror/otherstream servers then they could escape almost altogether using telco's expensive services. well there will be dozen OC3s but margin will much smaller. It is already done with news service.

      All they have to be is creative:
      1. determine practical bandwidth eaters (aka ISOs,
      gnutella, shoutcast/napster)
      2. eliminated them one by one, offering those services to users
      3.put forth informational email to all of your users, explaining where they can download their Isos @ 1.5MB/s and other services...

      but corporate heads are the *axis of dullness* hurried to fill their pockets with money...Not solve user's problems and improve overall service. See, creativity is beyond them so even explaining to them that they can give more value to their users and save a bunch will not get through. I am not criticising them, just stating this is a fact of interacting and depending on people.
      2c,
      p

    39. Re:Kudos to Rogers. by Shaman · · Score: 1

      Somone's paying for that bandwidth. The whole idea of selling Internet service is to make back what you spend and more, by selling what you have for more than you pay for it. The current model is flawed and ripe for failure.

      --
      ...Steve
    40. Re:Kudos to Rogers. by gad_zuki! · · Score: 2

      The _problem_ starts when someone starts using 100% of the bandwidth available to them, almost ALL the time. The problem is when there are about 50-100 people that does that.

      The problem is making promises you can't keep. For instance, I'd much rather pay less for a 300/300 connection than the 128/1.5k I currently get. Not only would I be able to actually serve something I would happily endure a 300k connection if it meant it was my connection. My use 24/7.

      Its advertising. ISPs can keep making claims about T1 speeds and the such, but in reality they're hedging their bets hoping that no one really uses that potential and lets their computers sit around all day. How about some truth in advertising and less prorated changes after they already have their gear in your house?

      There's no such thing as a bandwidth hog. The ISP has the ability to cap any network node. They chose not to and are now paying the price.

    41. Re:Kudos to Rogers. by fwc · · Score: 1

      I think we both agree, I just didn't do a good job at stating my opnion. Let me try to fix this without inserting my other foot in my mouth.

      The problem I have is that there tends to be a group of people who expect to get everything for next to free and then complains loudly when they start having to pay for something which costs real money to provide. "I'm pissed because the cable company wants to at least cover their costs on the bandwidth I'm consuming". They seem to think it's their right to take as much as they want and not have to pay for it.

      I don't have a problem with people looking for a bargain. And, I agree if the cable company marketed it as a 24x7xfull bandwidth service, then the cable company deserves what they get. I just know that in a lot of cases the provider company HAS told their customers (perhaps in the fine print) that there is an acceptable level of use - but people STILL Ream them out.

    42. Re:Kudos to Rogers. by WolfWithoutAClause · · Score: 2

      No, you don't pay for bandwidth, you pay for peak bandwidth. The bandwidth you get is related to the peak bandwidth anyway, so it's an easier model to charge to; and providers can traffic shape to ensure you don't use more bandwidth than you are paying for.

      Charging per packet is a royal pain, it's been tried. It can work sometimes, but its a lot more hassle; and usually more expensive.

      --

      -WolfWithoutAClause

      "Gravity is only a theory, not a fact!"
    43. Re:Kudos to Rogers. by infra-red · · Score: 1

      The problem here is that both sides were expecting different things from the other side. ISP's were not expecting people to stay connected with their modems 7x24, nor were they expecting them to run P2P and effectively become a server.

      Consider it this way, Rogers is essentially permitting high bandwidth applications such as P2P software.

  22. Devil's advocate by tunah · · Score: 3, Interesting
    I am frustrated by these things too. Our ISP just made us change our ADSL setup to help them "track us better" and "cut down on the 20% of the users generating 80% of the traffic". The best bit is that our connection is capped at 128k! (not K).

    On the other hand, things like "if only the world would protest" sound a bit self-righteous. I don't personally know how much bandwidth costs ISPs, but presumably there is a point beyond which your account is being subsidised by the other customers.

    At that point, the ISP can either:
    eat the costs (unlikely)
    pass the cost on to all users, and possibly lose the very people who they are making their profits off (people who don't download very much) for whom it will no longer be value for money, or
    Get rid of the users that don't make them money, or shift them onto more appropriate (read more expensive) plans.

    All this is no excuse for companies promoting plans as 'unlimited' and then imposing limits, but it is unreasonable to expect profit-seeking companies to lose money providing you with your ideal broadband access.

    --
    Free Java games for your phone: Tontie, Sokoban
    1. Re:Devil's advocate by TicTacTux · · Score: 1
      > ...promoting plans as 'unlimited' and then imposing limits... Many ISPs say 'unlimited traffic' but impose a [128k|256k|512k|1m] limit as the nominal bandwidth (best effort). Unfortunately many ISPs don't do bandwidth throttling at peak hours or are tricked out by QoS 'optimization' on the customer side.

      So the fairest solution is to offer max_bandwidth/#_of_connected_customers.

      Then again, technical solutions are far more expensive than just individually squeezing the 'wallet pimple'. After all, this is still the fastest and fairest solution. If you *need* the addl. bandwith you're happy to pay for it if you then really get it. If you're just into downloading ISO images because you're too shabby to go shopping for your favourite distribution, think again. I remember when one of our local grocery store chains started to charge customers a dime per shopping paper bag. Not too much, but the number of consumed paper bags fell by some 95% within days. People simply started to be more considerate about the 'free' and 'unlimited' offerings they were using.

      Small scale economics, but very effective...

      --
      Use The Source, Luke!
    2. Re:Devil's advocate by Jeremi · · Score: 5, Funny
      At that point, the ISP can either: [several non-optimal remedies presented]


      Or, they could do the right thing, and just reprogram their routers to dynamically bandwidth-limit the 'hogs' whenever there is bandwidth contention. Doing this would avoid pissing off their customers, save them lots of time and money that would have otherwise been spent harrassing their clientele, and solve the hogging problem.


      ... but oh yeah, they're a cable company. They couldn't come up with a technical solution if you wrapped it around a gold brick and beat them with it.

      --


      I don't care if it's 90,000 hectares. That lake was not my doing.
    3. Re:Devil's advocate by dirk · · Score: 3, Insightful

      At that point, the ISP can either: [several non-optimal remedies presented]

      Or, they could do the right thing, and just reprogram their routers to dynamically bandwidth-limit the 'hogs' whenever there is bandwidth contention. Doing this would avoid pissing off their customers, save them lots of time and money that would have otherwise been spent harrassing their clientele, and solve the hogging problem.

      ... but oh yeah, they're a cable company. They couldn't come up with a technical solution if you wrapped it around a gold brick and beat them with it.


      Except this doesn't solve the problem that was presented, which was that there is a point where high bandwidth users are being subsidized by everyone else because they are using so much bandwidth that the ISP is losing money. You solution keeps bandwidth for other people during peek times, but it doesn't either limit the bandwidth, or get the bandwidth paid for.

      I find it amazing that a few weeks ago there was the article about another ISP raising prices unilaterally and everyone was in arms about it. Now Rogers try to just raise it on the people that use the bandwidth and everyone is up in arms about it. Someone has to pay for the bandwidth used by hogs, and these are the two options. ISPs aren't giving away bandwidths, they are trying to make money.

      --

      "Information wants to be expensive" - Stewart Brand, the same guy who said "Information wants to be free"
    4. Re:Devil's advocate by Anonymous Coward · · Score: 0

      The funny thing is that most of the /. posts here seem to agree with the price increase instead of proposing such a technical solution.

      Thanks for your perspective.

    5. Re:Devil's advocate by Greyfox · · Score: 2

      That got modded funny, but when you take into account the margins in the internet providing world and the fact that most ISPs would prefer to do without having the pay the costs of solid technical people to come up with solutions like this (Or deal with security issues) you pretty much hit the nail on the head.

      --

      I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    6. Re:Devil's advocate by Gambit253 · · Score: 0

      I may be wrong, but my understanding is that the broadband providers pay for a certain amount of bandwidth, in use or not. Therefore, if they limit the bandwidth users can get when there's a lot of them trying to use it, they'll only have to get enough bandwidth to maintain a minimum (i.e. 100k) for all of their users. During off-peak hours the person downloading ISO's while running Kazaa and Gnutella at the same time can take advantage of the extra bandwidth that's not being used.

  23. What's the problem here? by btempleton · · Score: 3

    I know what it is, and perhaps the ISP can be blamed to some extent for promoting the illusion of what they are selling you.

    But the truth has always been that they're selling you a shared pipe. Everybody doesn't have the right to saturate their pipe because its physically impossible for everybody to do this. It's an illusion if you think they sold you that right.

    Sharing a pipe is a great win for both customer and supplier. It lets them sell access to the pipe for far, far less than they would have to charge if people saturated. With totally flat pricing, the low users subsidise the heavy users. That's fine, even good to a limited extent. But how far?

    When you say "how dare they not give me all the bandwidth all the time for the same price as the grandmother who logs in once a day?" what you're saying is not that you should pay as much as her, but that she should be forced to pay as much as you.

    They can price everybody the same, and that makes grandma pay for your heavy usage. Or they can have level of pricing and balance it out. If they can give people lower data flow with the same bandwidth for $25 CDN (just $15 USD, think about that) I think it's a great thing, and those who oppose it are selfish.

    Having to pay to buy the whole pipe is the old way. Sharing is the internet way.

    Now I know why people are upset. The flat rate deal had some interesting positive consequences. When grandma subsidzed the heavy user, it allowed heavy users to experiment and do things that might never have been done if people had to pay for their own usage. That's why per packet charging is bad, it goes too far the other way. But nor is entirely flat rate the fairest answer.

    My example is not made up. My mother (who is a grandmother) won't buy a cable modem. She thinks the dial-up using her existing phone lines is just fine for the 3 times a week she goes to check mail. Why shouldn't she have a chance at high speed for a similar price?

    --
    Has it been over a year since you last donated to the Electronic Frontier Foundation
    1. Re:What's the problem here? by checkyoulater · · Score: 1

      the same bandwidth for $25 CDN (just $15 USD, think about that)

      Why do people always do this? $25 to me as a Canadian in this sense (as in buying cable/phone/whatever) is the same cost as $25 to an American. It's not like an American can buy services from Rogers in Canada. Rogers operates in Canadian dollars, and buys bandwidth in turn from Canadian providers.

      --
      Is that a real poncho? I mean, is that a Mexican poncho or is that a Sears poncho?
    2. Re:What's the problem here? by btempleton · · Score: 2

      It's not that simple. Not all Canadian jobs pay the same number of CDN dollars as U.S equivalents pay in US$.

      I would not be surprised if Rogers, like many of the largest Canadian ISPs buys much of its bandwith in the form of peering points to U.S. and overseas ISPs too.

      Do you really want it to be written as ($15 US but Canadians are poorer so it feels more like $25?)

      --
      Has it been over a year since you last donated to the Electronic Frontier Foundation
    3. Re:What's the problem here? by Anonymous Coward · · Score: 0

      Don't forget when posting from an America view point that this is about Cable ISP in Canada. Some of the tax dollars goes towards Internet backbone. Hell enough of the tax sheltered retirement funds are/were probably in Bell Canada/Nortel.

      Canada has some of the strangest ideas like welfare, universal health care. For a while if not for the down turn in economy & 9/11, the politicans were toying with the idea of universal internet access at 2Mbps - a slight bit over 2X bandwidth of DSL (lite).

      As for bandwidth, it is a supply and demand game. There are a lot of un-lit fibre out there. There are a lot of un-used equipment out thre too. The equipment (routers etc) and the operating cost are the same $$$ no matter you are running at 1% or 100% of OC3 rate for the backbone. The whole point of bandwidtn cost $$$ is just a business model. They want to make more money for stuffing packets. This is the reason why the whole Telcom industry died.

  24. makes sense to me by The+Rabid+Rabbit · · Score: 0
    As long as actually do reduce the charge for low bandwidth users there plan is pretty reasonable. They article says that light users will be charged $23/month, which is pretty darn reasonable for broadband.

    I do some part-time computer work with elderly people and a lot of them don't have enough cash to go and spend $50/month on cable. Just as the $5/month limited use dialup accounts are popular with these people, I'm sure that others with little income would stand to gain a lot from this type of pricing structure.

  25. For those bitching about this by heideggier · · Score: 1
    We already have this in Australia, The major cable provider (telsta) limits you to 3 gig a month, which makes it more then useless IMHO, the second Optius reserves the right to kick you off if you go over a limit worked out by a average of traffic, normally about 18gig, slightly better.

    Personally I blame P2P and FTP, I think that there is a real argument for usenet which lessens the bandwidth at the ISP end.

    There are alternatives but they are priced out of your average consumers price range

    I dont mean to whine, but it tends to peeve me that you yanks and Cukics compain about blocked ports or slight price incresses not knowing the real handicaps that people in other contries have to face, man I wish I was American sometimes

    --
    Pianist : Some jerk whos taught themselves how to type in rhythm
    1. Re:For those bitching about this by Anonymous Coward · · Score: 0

      Well then move to Canada or the U.S. where there is an abundance of bandwidth and spell checkers. ;)

    2. Re:For those bitching about this by nider · · Score: 1

      that's funny, I'm American and wish I was Canadian sometimes.

    3. Re:For those bitching about this by Chas · · Score: 1

      Well look at it this way. If you were pulling 56 kilobits/sec on a dialup, every second, of every minute, of every hour, of every day for a month, you'd use approximately 18 Gigabytes of transfer. For a 1.5Mbit connection, that's just over 1 day at full draw.

      Even for bulk pricing, this would cost about $18-22/month.

      Now, people who do light surfing, and check e-mail on occasion are likely to NEVER bump into an 18 gig limit (some may not even get close to a 3 gig limit).

      3 gigs of transfer is roughly equal to a 300,000 5-kilobyte e-mails (most never get this big) AND over 3000 500-kilobyte webpage, if split evenly.

      Only those doing file-sharing, LOTS of IRC, heavy gaming, and pulling massive files are going to likely use more than that.

      If I were a light user, a $20/USC plan with 3-4GB of transfer would be mighty appealing.

      For a moderate user, a $30-40/USC plan for 18-20GB would be just as appealing.

      And if I were a heavy user, a $50-60/USC plan for 40GB would be very nice. Especially if it came with a higher throughput.

      And if I were a "bandwidth hog", I could see my way to paying $70-80/USC for 60-70GB/month, though a higher throughput would be necessary, and some form of "minimum bandwidth" agreement would be nice.

      --


      Chas - The one, the only.
      THANK GOD!!!
    4. Re:For those bitching about this by SoSueMe · · Score: 1

      I'm Canadian, it's -22 celcius, I wish I was in Australia right now!!!

    5. Re:For those bitching about this by Anonymous Coward · · Score: 0

      In Australia, most ISP's charge between $100 and $250au/gig for any sort of permanent/business connection. This leads to our notsogood pricing :(

    6. Re:For those bitching about this by Anonymous Coward · · Score: 0

      In Australia, they introduced 300megabyte @ USD $30 a month, and put out press releases saying 1 gigabyte is plenty @USD42 , plus - and they have the hyde to call it broadband. $US50 gets you 3 gigabytes, and US 7 cents per extra MEGABYTE, and their proxy is pathetic

      Is this the MOST expensive bandwidth in the developed world?

      I believe Ireland will be about double or triple this again, but there the central approval agency, has said 'WTF'. Now that England has halved their excessive rates, the jokes on Ireland.

  26. I'm already paying $70 by deadgoon42 · · Score: 2, Insightful

    I'm a soon to be former Comcast Online (used to be @Home) subscriber and they are charging me $70 a month including the modem rental fee. I said soon to be former because I find this price to be too much per month. Additionally, since they have switch over to the new service, everything is slower and tech support is non-exsistant. The actual monthly fee is supposed to be $39.99, but when you figure in modem rental, taxes, franchise fees, etc, etc, etc, the price ups to $70 a month. It's nice to have bandwidth, but not $70 nice.

    --

    Smeghead every day of the week.
  27. $80 is a lot for broadband? by InsaneCreator · · Score: 4, Insightful

    It's funny readin all your complaints about how expensice internet access is. Where I live (Slovenia) I have to pay just as much (~$80) for 150 hours of being online - and I'm foreced to use this lame 56k dial-up connection! No, I can't get DSL, since I do not live in a "profitable area".

    1. Re:$80 is a lot for broadband? by qurob · · Score: 1



      So, this slashdot post cost you 53 cents?!

      I bet you really want to get rid of the 'wait 20 seconds until hitting submit!'

    2. Re:$80 is a lot for broadband? by Sinus0idal · · Score: 1

      Here here.

      I'm in the UK, but unfortunately I live outside of town, and therefore can't get either Cable, or ADSL as BT are so slow on the roll out.

      The most I can get is a pretty damn slow ISDN line, and I pay more for that each month than the relatively small amounts that you are discussing here.

      You've all been on cable too long! :-) Think back to your modem days... and how much you would have to pay if your local calls weren't free... Much of the world is still like this! I would gladly pay the equiv of £50 a month for a restricted cable connection...

    3. Re:$80 is a lot for broadband? by elandal · · Score: 1

      In Finland capitol area providers are plentiful - for private persons there's one cable, one or two telcos, one or two internet infra providers with their own fiber and copper, and at least half a dozen other service operators on those lines.

      The cheapest always-on connection is about 45€ (40 USD) / month. And the agreement basically denies all use of internet for that price.. OK, You can surf the net (but their transparent proxies suck, giving old pages all the time), and read email (pop without security to the provider's mail server). Transparent DNS caches are always out of date, giving out duly expired entries for a couple of days.. And it's not very fast - 256kbps nominal rate I think.

      So, get a faster connection. Depending on where You live, it might not cost more (I have 10Mbps ethernet to Elisa (telco) backbone for some 45€ / month - because all 62 apartments in the house are connected). And yes, it's very fast. It works. I don't remember any clauses about usage limits (like the 5GB/month kind of soft limit that's not strictly enforced by the cable co).

      But, I'm lucky to live in a very new house that's been wired and connected when it was built. In my earlier apartment I paid about 140€ / month for 2Mbps/512kbps ADSL - with similar "no server" clauses. However - it really was that fast. No usage limits.

      Cable? I had cable with 10Mbps ethernet connector. The modem was 34Mbps/768kbps (I think, not sure), where the downlink was shared (don't know about uplink). When I got it, no-one else in the area had one, so it was fast. However, soon, when others in the cable co's substation area got one, too, it slowed down quite a lot.. In the end, I usually got some 1-2Mbps down from local area (well connected capitol area web/ftp sites). It was never fast on connections abroad - think analog modem.. ADSL was better in that. And the service agreement was painfully stupid. I never actually abided by that, if read by the letter.

      However, I don't hold a grudge to those who have 45€ / month connection and are happy with it. I'm ready to pay twice that for the same speed if I get rid of those stupid "no servers" clauses in the agreement. But, the fact is that only business lines (cost prohibitive ones) have sane agreements. So, I'll just have to keep paying for two operators (telco and cable) because telco provides good connectivity while cable sells me a static IP address for 8€/month extra while the telco only has dynamic addresses (static IP "may be a future value-added service").

      When DSL and cable weren't available, I racked up at worst about 300 USD / month bills for ISDN and even earlier analog modem use. Because just getting the RH one-cd install image downloaded from local Finnish ftp site using 56kbps analog modem took about a day and a half straight.

      I'd say that the current 45€ / month is acceptable for always-on connectivity. I'd even say that more bandwidth may cost more, and it's OK. I'd still pay that 80-100€ / month for decent speed. It's not all that much, when You need it. I'd even pay 150€/month if I got a sane service agreement and static IP.

      So, what's the case if You live in Finland but not in the capitol area? The big cities have one or two providers - twice the price, half the service. And, when You move 10km out from the city area, You're out of luck. ISDN? Maybe. Analog modem most likely. Pay by the minute and suffer. Of course in some areas there are smaller ISPs that actually provide bandwidth and service for a decent fee, but it seems that the telco-owned ISPs have bought most of those and are now providing the well known "twice the price, half the service" -service.

      So, some smaller towns have banded up and started scetching their own broadband networks. I haven't read enough about those to know what they mean with "broad", but it seems they'll go for fiber backbones from town to town, then mostly wireless for last miles. They plan to build that themselves and get a connection from some telco or ISP (and when they buy OC3 or more they get it for decent price). Apparently even in the first year of operation they should be able to provide connection for some 40€/month or so for private persons, and they plan to lower the price when more people join in - probably adding some higher priced pro-service for those who want more bandwidth.

  28. Rogers Cable vs Vancouver & suburbs by Stonan · · Score: 0

    We used to have Rogers here but due to them using negative billing, hiking fees for poor service and generally being the epitome of a lifeless, bloodless corporation (no, I'm not bitter...) the general public forced them out.

    To those affected I say organize a rally, call the papers, submit letters to the editors, hit every public news broadcast you can and let them know how you feel.

    It worked on the West Coast, no reason it shouldn't on the East!

    --
    The GEEK shall inherit the earth...
  29. So What's the Problem? by Crispin+Cowan · · Score: 3, Insightful
    So what, excactly, is the problem with heavy users paying their own way?
    What's the point of high speed broadband access if you can't use it to full potential without having to start selling organs to pay the bills?
    Hmmm ... perhaps, to get low-latency access to the small(er) blobs of data you want to access?

    Look, all they're doing is changing the bundling of their service to more closely reflect the usage patterns of two groups of customers. To insist that they do otherwise is to demand that the light-usage customers subsidize the heavy users. And this is exactly what happens in the DSL market anyway, where service providers charge different rates for different bandwidths.

    Crispin
    ----
    Crispin Cowan, Ph.D.
    Chief Scientist, WireX Communications, Inc.
    Immunix: Security Hardened Linux Distribution
    Available for purchase

    1. Re:So What's the Problem? by Martigan80 · · Score: 1

      Look, all they're doing is changing the bundling of their service to more closely reflect the usage patterns of two groups of customers. To insist that they do otherwise is to demand that the light-usage customers subsidize the heavy users.

      You are absolutely correct. This is simple business at work. Sure they should have had a closer look to their contract, but they didn't figure on so many leeches on the band. So they are adjusting to curb down the BW pigs to make it more friendly for the rest.
      The end result would be that the 70% of the normal users will get upset about their slow speed, and move some where else which-means a greater loss compared to pissing-off the BW pigs.

      --
      This SIG pulled due to lack of funding. (This damn war is costing too much!)
    2. Re:So What's the Problem? by geekoid · · Score: 2

      This is way different, it affects him! ;)

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  30. When Telus (fully) enters the DSL market in Ont by alpha1125 · · Score: 2, Interesting

    When Telus (fully) enters the DSL market in Ontario, we should Ontarians should see some price competitions.

    Telus is offering high speed DSL service for $79.95 (including modem)
    Downstream speed up to 2.5 Mbps1
    Upstream speed up to 640 Kbps
    5 e-mail boxes
    30 MB Webspace
    5 dynamic IP addresses
    Domain hosting - Included
    6 GB/month Internet connection traffic (5 GB/month down, 1 GB/month up)
    Unlimited hours with high-speed connection
    10 hours dial access per month for when you're away from your high-speed connection, $1.50 per hour overtime
    Expert technical support
    Satisfaction guarantee

    Now, Rogers is offering
    128 Kbps UP/1.5 Mbps DOWN
    1 ip
    (don't know about email, cause I don't trust their server uptimes)
    5 megs webpage
    blah blah...

    Bell DSl isn't much better, than rogers, other than it's DSL (you know the trade offs)

    Personally I think the service stinks everywhere, and CRTC won't do anything about it, because it's not cable, radio, television, or telephone service. It's internet... which they are not monitoring, or governing, yet if ever.

    Shaw cable, when there were in Ontario, was great, high speeds both up and down. Things didn't break too often to complain about.

    Well... enough ranting... atleast we have choice... well ones that are close enough to a CO for DSL.

    Wonder if Look.ca/Look.com (Look communications) still has wireless digital internet?

    Horray for Ontarians and their choices:
    1.) Bad [Bell]
    2.) Bad, if not Worse [Rogers]
    3.) Don't know yet, but will be coming soon [Telus]
    4.) dead [Look]
    5.) dialup [is this the same as 4?]
    6.) high cost Small business DSL lines [misc companies, and really expensive for home use]

    --
    Money cannot buy happiness, but can buy something soo darn close, that you can't really tell the difference
    1. Re:When Telus (fully) enters the DSL market in Ont by Anonymous Coward · · Score: 0

      There already is price competition. I'm using IStop.com's DSL service in Toronto. If you own your modem, you can get 1.2mbs/160kbs for $30, or 3mbs/800kbs for $99. Excess bandwidth charged at $3/GB.

    2. Re:When Telus (fully) enters the DSL market in Ont by Anonymous Coward · · Score: 0

      Hate to say it, but you're wrong on some issues.

      The CRTC IS involved in broadband. They recently had a ruling where all home broadband users must authenticate before 'logging on to the network" (PPPoE, etc...). Authentication is coming to Rogers, Videotron, Shaw, etc.... (Bell already has it).

      And I don't know about you, but 6 gigs/transfer a month is peanuts. I would probably reach that limit just surfing, email and playing online games. I havent' even talked about downloads yet.

      And with Rogers, you can have more than one IP address. You just have to pay for it.

      So before shooting off your mouth and ranting, make sure you get your facts straight.

    3. Re:When Telus (fully) enters the DSL market in Ont by Cheffo+Jeffo · · Score: 1

      Look isn't accepting any new application for HS wireless.

      5/1 Gb from Telus is pretty weak, but the connect speeds look appealing (compared to Bell's service in Toronto).

      Of course, you have to wonder if it will ever happen ...

    4. Re:When Telus (fully) enters the DSL market in Ont by Anonymous Coward · · Score: 0
      They recently had a ruling where all home broadband users must authenticate before 'logging on to the network" (PPPoE, etc...)

      Horrified at the idea of giving up DHCP for the digusting kludge that is PPPoE, I attempted to find some evidence to support this... I couldn't... could you provide a source for this information?

  31. How much is too much? by The+Rabid+Rabbit · · Score: 0
    The big question is where they draw the line. Sure it's fine to charge the top 1% of users an arm and a leg for using 98% of their share of the bandwidth, but what happens when they decide to charge the top 50% of users?

    I can just see them deciding that the top 50% are the "heavy users" and the bottom 10% are the light ones.

    1. Re:How much is too much? by MrDolby · · Score: 1

      The line is drawn by the customers. People on slashdot don't seem to realize this but its the customers that keep prices low. If the cable company decides that the top 50% are heavy users, then its the users responisbility to cancel their service if they do not want to pay the high fees. The users will find another service or learn to deal without a cable ISP.

      And for all those people that are going to bitch about the fact that they "need" cable ISP, well if they really do need it then they will find a way to justify the costs.

  32. Re:How exactly fast is a high-speed Internet servi by xtremex · · Score: 1

    Well, for $40 a month, I get 700kb/s guaranted connection. It's nearly T-1 speed.

    --
    If you're not a Liberal in your 20's, then you have no heart.If you're still a Liberal in your 30's you have no brain.
  33. $80 A lot? by Deltan · · Score: 2, Insightful

    $80/mo is still an amazing deal for 3Mbit down and 640K Up, which is what cable speeds run at in Canada typically. Currently it's $39.99/mo for 2 Dynamic IP's and until now there has been no stipulation about the amount of traffic you're allowed run over your connection. (This is Canadian dollars we're talking about here so it's like a nickel for you Americans)

    It could go up another $100 and still be a sweet deal compared to any "Highspeed Business" solution out there. It would cost you a lot more than $80 for a T1 or something of that variety.

    As a Canadian, I firmly believe we have no right to bitch about Highspeed internet. We've got it made compared to many other countries in the world.

    Pfft.. $80.

    1. Re:$80 A lot? by Anonymous Coward · · Score: 0

      I have no problems with bandwidth caps that are in place to prevent abuse of the system. Bandwidth hogs end up driving up the price for everyone but if the caps are in place to bleed every last nickel (American or otherwise) out of each user that doesn't make sense. One of the reasons I use high speed is because of the volume of data I access, if all I wanted to do was read web pages I would get a dial-up connection.

      To say it's ok to increase the price simply because the cost is higher elsewhere doesn't make sense. By that logic McDonalds's should increase the price of the Big Mac to $20. In some third world countries it can cost up to two months salary for one Big Mac so relatively speaking $20 is a steal!

      As for the Home to Business use comparison: The average business connection has a lot more users that spend a lot more time online.

    2. Re:$80 A lot? by mpe · · Score: 2

      I have no problems with bandwidth caps that are in place to prevent abuse of the system.

      Or even some kind of bandwidth throttling, which only comes into operation when use use of bandwidth is actually an issue.

      Bandwidth hogs end up driving up the price for everyone but if the caps are in place to bleed every last nickel (American or otherwise) out of each user that doesn?t make sense.

      It appears to make sense sort term. But long term could simply antagornise customers.

      As for the Home to Business use comparison: The average business connection has a lot more users that spend a lot more time online.

      It depends exactly what they are doing with the link. Things like peer-peer file sharing can burn up a lot more bandwidth than web browsing through a proxy or email.

    3. Re:$80 A lot? by Andrewkov · · Score: 2

      I am on Rogers high speed in Toronto (Whitby to be more precise), and I never get speeds over 200 k/ps when downloading. Usually it's closer to 40 k/ps. There's also problems with frequent down time, mail servers slow or down (before and after the excite@home mess), and slow DNS lookups (thank god for for bind!). My cable bill is already over $110 per month (internet and digital tv), so convincing the wife to up that by $40 per month to keep the current crappy service is not going to happen.

    4. Re:$80 A lot? by checkyoulater · · Score: 1

      It would cost you a lot more than $80 for a T1 or something of that variety.

      But yet this is what people seem to expect. Spend a little time on the Residential Broadband Users Association message board and you will see what I mean.

      My Rogers service in Toronto has been laughable for the past 2 months. Hardly worth the ~$40 I am spending on it. But at the same time, I am not demanding 2+ Meg down constantly.

      People want T1 type speeds, ability to run servers, and static IP addresses - All on a RESIDENTIAL service.

      --
      Is that a real poncho? I mean, is that a Mexican poncho or is that a Sears poncho?
    5. Re:$80 A lot? by Anonymous Coward · · Score: 0

      For me the biggest problem is the constant downgrading of service and incresing cost for less service. I used to get T1 speeds, a static IP address, and the ability to run servers with Rogers. Then they took away the ability to run servers, moved me to DHCP, and now they are throttling my connection speed and increasing the price if I use what bandwidth they are giving me to its fullest extent. The laws of economics, supply and demand, don't usually work in reverse, and this is what pisses me off about the whole fiasco. If rogers is not making money giving me internet access, they should get out of this buisness!

    6. Re:$80 A lot? by fire-eyes · · Score: 1

      ... so convincing the wife to up that by $40 per month to keep the current crappy service is not going to happen.

      Who wears the pants there again?

      --
      -- Note: If you don't agree with me, don't bother replying. I won't read it.
    7. Re:$80 A lot? by Downtown · · Score: 1

      Where do you live? It's definately not in my neighbourhood. I rarely get 1Mbit down and my up is capped at 364K.

      I also have no choice in highspeed for my area. It's cable or go back to 56K.

      I think it's time to contact the CRTC since there is no true competition in my area.

      The only way I could see it being worthwhile to pay more is if they removed the caps on downloads and uploads. I'd even be willing to live with throttling if it was based on usage at any given time instead of the fixed rate we currently have.

    8. Re:$80 A lot? by Dixie_Flatline · · Score: 2

      I live in Edmonton, and Shaw Cable provides me with at LEAST 6MBit/sec access, on a good day. I've saturated my pipe on a couple of occasions, and I know people that have gotten speeds sufficient to saturate their local 10MBit network. My upload is capped at 768Kbit, supposedly, but between Shaw nodes, that seems to break down, and I get well in excess of 100Kbyte/sec up. I pay $40 a month, and I don't really have any complaints about Shaw. I've asked them about running servers, and high volume downloads, and they say that as long as I don't seriously disrupt my node, or effect the backbone, I'm good to go.

    9. Re:$80 A lot? by the+saltydog · · Score: 1

      I know the prices are, but aren't those speeds in Canadian, too? Still good speeds, mind you, but they sound a bit high to me.

    10. Re:$80 A lot? by Shaman · · Score: 1

      Yeah, you have to love technicians that are basically trying to get you off the phone as fast as possible, period. But they ARE moving towards being able to track the hogs. I guarantee that.

      One broadband bandwidth hog uses more in one day than a dialup user will use in a six months or more. And that's goddamned expensive.

      --
      ...Steve
  34. Sounds like they are moving to a usage based fees. by BrookHarty · · Score: 2

    I pay over 90 bux a month for IDSL, thats ISDN, only 2x the speed of a modem! But its unlimited. ;)

    80 bux for high speed access? Sounds damn good to me. The only thing that would concern me, is that they are lowering the monthly rate for low usage customers. This is needed to switch to a usage based system, and when they start doing that, it will really be down hill for us. Slashdot users are not the norm. Not many grannies downloading linux iso's or mp3s all month.

    I wonder in 10 years, how many products will migrate from service to usage based fees.

    -
    Are you into the scene? www.scenemusic.net

  35. And on the other side of the coin... by Bnonn · · Score: 1
    • consumers will still be paying much lower prices than in the United States, where monthly bills range as high as the equivalent of $111.

    A lot of people, like me in New Zealand where cable is non-existent, and apparently Usians too, would consider $80 a month to be pretty damn reasonable for high-speed, high-volume cable access. When did the idea of paying for what you use become so unfair? If you're a 35 year old housewife who just wants to check her email and have a connection for her kid son to play games online and chat to friends, would you want to be paying the same as someone who downloads three gigs of porn a night, every night?

    1. Re:And on the other side of the coin... by Enry · · Score: 2

      Because the housewife will get AOL for $20/mo.

  36. The point is this: by Apuleius · · Score: 2

    When I'm cruising for pr0n, it gets to me quickly. If all I do is cruise the Web during certain hours, I want my bits coming quickly, and at an affordable price. If however, I decide to set up a server and use up more bandwidth on average, then yes, I'll be willing to pay more. Better this than have rules of use against servers. (And yess, I'll slashdot-proof my box with mod_throttle).

  37. hmm by Zanek · · Score: 1

    I'm on the fence on this one. What does a company do when users start to eat of major chunks of bandwidth that start to eat into their revenue ?
    People should definately be given lead way, but realistically, someone has to pay for the 2 gigs of pron your downloading at the end of the day.
    I wonder what the people that bitch about this would say if Rogers said that they were about to go out of business because of the bandwidth hogs eating their revenue ?
    Could you still be indignant ?
    Just a thought ...

    --


    Help pay for my wedding! Go to my kickass website
    1. Re:hmm by Anonymous Coward · · Score: 0

      I'm on the fence on this one. What does a company do when users start to eat of major chunks of bandwidth that start to eat into their revenue ?

      Stop their false advertising?

    2. Re:hmm by Anonymous Coward · · Score: 0

      We'd have to eat up quite a bit of bandwidth to put them out of business. After all, with $18 million a year in direct subsidies from the Federal government alone, on top of their other revenues, one could buy quite a bit of fibre.

  38. Its hard to compete... by MikeLRoy · · Score: 1

    with $20/month dialup, once people realize that they only use their connection at home for checking email/news occationally.

    --
    -Michael Roy Some people are like Slinkies. Not really useful, but you can't help smiling when you see one tumble down
  39. That suits me fine! by Ducon+Lajoie · · Score: 1

    I could not be happier about such a move.
    I like my cable modem for the always on factor, and for the occasionnal big download. I have my little router and I just enjoy having my LAN connected to the net with no fuss.
    I don't plan on running a gnutella node anytime soon and I'm not a big *insert favorite mean of file transfer here* user.

    They could even get a mean bandwidth usage factor in there, so people streaming audio to their machines woudn't be penalisez for the constant trickle.

    If I could get a cheaper high speed, low latency, connection for cheap, I could not be happier.

  40. Gentlemen, Start Your Editors... by great+throwdini · · Score: 1

    If this isn't a reason for Slashdot to ditch its crufty, table-laden markup for a modern, svelte approach to layout ... well, I don't know what is.

    SlashdotLite isn't the solution. I'll even let Malda et al. keep their tables, just cut down on the cruft.

    It's a joke. Laugh.

  41. Canadian Dollar by doubtless · · Score: 1

    A quick check of the currenty yeilds
    80.00 CAD = 50.1078 USD

    doesn't seems to bad as I am paying about $45 monthly for my cable access anyway.

    As long as the service is up and you have a choice of other type of ISP services, I don't see a point to argue..

    --
    geek page at KY speaks
    1. Re:Canadian Dollar by aoeuid · · Score: 1

      In our own country, 1 Canadian Dollar will buy you almost as much as 1 American Dollar will in the US. Therefore, you can't just do a simple currency conversion to see how much this is going to cost us on a relative scale compared to everything else we buy. If you want to compare fairly, it would be more like you paying $70 or $75 each month.

    2. Re:Canadian Dollar by Anonymous Coward · · Score: 0

      > A quick check of the currenty yeilds
      > 80.00 CAD = 50.1078 USD

      A quick check at reality tells me that you aren't living in the US and buying Canadian bandwidth, so your calculation is irrelevant.
      When a US provider eventually performs the same manuever, you'll pay the 70$-80$ like we are, in your own currency.

    3. Re:Canadian Dollar by Anonymous Coward · · Score: 0

      Sure, but us Canadians are paid in this lowly Canadian dollar - to us $80 IS $80! We usually get paid less than Americans in numeric values - even before the exchange rate!

    4. Re:Canadian Dollar by Anonymous Coward · · Score: 0

      Don't forget to factor in the 15% or so sales tax and the fact that the living standards in Canada is a LOT lower than in the states. Average per person income is supposed to be around $30K CANADIAN !!!

      It would have seem a lot cheaper dollars wise, but look at the disposible income (after tax & living expenses), it is a large bill.

  42. Organs? by Scotch+Game · · Score: 1

    I can't think of any organs of mine, offhand, that I would let go for $80, much less broadband access. I still use a 56k modem, and I make my living (a good one at that) designing Web-oriented applications. I've never needed broadband for that. In fact, I've found it advantageous to avoid broadband in many cases for my development work.

    Come to think of it ... Slashdot comes up just find a my normal 50.6k rate. Yahoo and Google both work. Salon comes up. Devshed, DevX, developerWorks, and OnLamp all come up. Even EOnline works fine.

    MP3s are what, 5 to 6 MB on avg.?

    Maybe Rogers just figured out what the rest of us already know. There's only one thing for which one really needs broadband in order to satisfy the requirements of very large downloads as well as a sense of very palpable urgency.

    Porn.

    1. Re:Organs? by Anonymous Coward · · Score: 0

      fun being a dialup gimp, eh?

      it's still slow as shit, especially for games.

  43. Give me high speed access or give me death.. by xtremex · · Score: 1

    I used to own a datacenter and bandwidth costs money. A T-3 is humorously known to cost a "Porsche a month". But as of now, I choose where I live depending on whether or not they have high speed internet access. If I can't afford it, I will give up FOOD to get my bandwidth :)
    I can't conceive of using a modem. I've been too spoiled by having a T-1 piped to my house and then getting a cable modem. Dialup?? What's that?

    --
    If you're not a Liberal in your 20's, then you have no heart.If you're still a Liberal in your 30's you have no brain.
    1. Re:Give me high speed access or give me death.. by Anonymous Coward · · Score: 0

      I've been to spoiled by having aT-1 piped into my house"
      I am a ISP Owner, and my T1's cost $800.00 Per month, I had to get a T3 to get that discounted price. One customer who assumes that their $80 dollors a month is too much would quickly be removed from my system. I live in a rural area in VA, with no DSL or Cable, and seeing how broadband is going, I do not expect that to change anytime soon. I am lucky enough to get a Frame Relay to my house. The cost for the phone company, just the phone company, not the cost of the bandwidth that I use from my provider, is $240.00 per month at a 3 year agreement. People want to pay for a Kia and get a Corvettes performance. It simply boggles my mind reading the whinning that is going on in this string. People it costs more than what you pay for to provide you with service!!! It is because of people who choose to "use the service to its fullest" that are driving prices up. The prices have to go up because you are using so much of the service. The saying "You get what you pay for" has never been more applicable than in this case. As Always, Aonymous Coward

  44. selling organs? by wyndigo · · Score: 1

    Look guys. Its not a free ride, someone has to pay for all that bandwidth. You have three choices:

    1. keep the low cost high bandwidth until the provider goes bankrupt leaving you with nothing.

    2. You raise prices across the board, and let the low bandwidth users subsidize the high end user.

    3. You let the highend users pay for their heavy usage.

    People in N. America have more or less been spoiled by their broad choices up to this point. Now its time to actually pay for the services you use. It is a free market. If they are actually overcharging then the situation should naturally right itself, but I suspect we will findout that this is just market normalization.

    --wyn

  45. To the moron who submitted this article by Moonwick · · Score: 1

    What's the point of selling high-speed internet access if you can't make enough money to cover the costs of said bandwidth?

    Get a clue.

    --
    Only on slashdot can a posting be rated "Score -1, Insightful".
    1. Re:To the moron who submitted this article by aoeuid · · Score: 1

      Maybe because they are really trying to keep people subscribed to their cable television service. Maybe that's where they make their make money? If you drop Rogers cable television and go to a Bell ExpressView Dish, which are getting popular, you're going to have a pretty hard time getting your high speed internet access from Rogers. Therefore, maybe the whole thing is just a big gimmick to keep you subscribed to their traditional service. Likewise, Bell won't sell you ADSL unless you are also a Bell Telephone subscriber.

    2. Re:To the moron who submitted this article by Anonymous Coward · · Score: 0

      No, you don't have a hard time getting your Rogers High Speed Internet Access, it just costs an extra $10 a month if you are not a cable subscriber.



      The standard cost for a Rogers subscriber is:

      Monthly Service Fee: $39.95 Cdn.

      Monthly Modem Rental: $5.00 Cdn.

      Which is $44.95 Cdn. a Month, plus applicable taxes.



      http://www.shoprogers.com/store/cable/AtHomeConten t/AtHomeInfoValue.asp
    3. Re:To the moron who submitted this article by Anonymous Coward · · Score: 0

      How do they justify the extra $10 a month? Could a class action lawsuit remove that charge?

  46. Re:How exactly fast is a high-speed Internet servi by tulare · · Score: 2

    I pay $25 per month, and am certain to get at least 3000kbps down and usually no less than 900 up. Usually, it's more like 5000/1000, but who's counting? No bandwidth limiting, either. But that's what happens when Big Government buts in where business can clearly provide more service for less money.

    --
    political_news.c: warning: comparison is always true due to limited range of data type
  47. Yah, Well... by puppetman · · Score: 1

    I read the same article. Rogers complained that 70% of the network capacity is being used by 10% of the users.

    When you are downloading 10 gig a month, your broadband is effectively becoming a music store, a Blockbuster, and probably a porn theatre.

    I have friends on Rogers/Shaw, and it's a constant stream of complains during peak hours, most likely due to bandwidth hogs.

    Most commercial Internet providers for business charge by the gigabyte. Why shouldn't your consumer broadband provider?

    But to be hypocritical, I download about 10 gig a month with Telus DSL. Fortunately, they have no plans to put this sort of cap it (it's in the rules, but not enforced). Probably to woo customers to their service.

    1. Re:Yah, Well... by mark-t · · Score: 1

      Rogers complained that 70% of the network capacity is being used by 10% of the users.

      Well, DUH!

      Don't these people know anything about the rules of nature? Although it's not a set law, its a widely-observed phenomenon that the trend is for approximately 80 percent of any given resource to be consumed by 20 percent of the consumers of that resource. It's called the "80-20 rule", and applies to almost everything... from OS design to the national economy to animal population to personal budget planning. This is not a well-kept secret, it's something I learned in science class back in high school. Honestly, I don't know how a business could exist for as long as Rogers has without knowing this.

  48. Re:Sounds like they are moving to a usage based fe by puppetman · · Score: 1

    That's $80 Canadian, my friend.

    At the current exchange rate, that's about $50 US. Currently, cable/DSL in Canada goes for about half that.

  49. Conversion... by MiTEG · · Score: 3, Insightful

    I hope you all realize that the current exchange rate is about $.625 for $1 Canadian. This of course means that $80 Canadian converts to $50.07 US. Not exactly a far cry from the $49.95 a month I fork over to ATTBI. Indeed, as the article states, some people in the U.S. pay as much as $111 Canadian, which is really $69.47 U.S.

    Regardless, the bandwidth hogs will be exceed the amount they pay in terms of the cost of bandwidth. Assuming they have 1.5 Mb/s down and the cost of 1 GB is around $4 US, about 16 GB/day can be downloaded and totaling upward of 450 GB/month. That's $1800/month providing access for a customer who pays only $50 a month. Granted, the cable ISP is most likely not paying the full T1 price for bandwidth, but even at 1/4 the utilization and 1/4 the price for bandwidth, the ISP is still losing money on these customers.

    --
    The future isn't what it used to be.
    1. Re:Conversion... by JediTrainer · · Score: 2

      I hope you realize that the cost of living up here is not the same as it is for people in the states.

      Salaries, for example. Programmers up here (in T.O.) earn, on average, between 50-85k CANADIAN depending on seniority. It's RARE to get paid higher than that - I certainly don't (I am paid slightly above the middle of that range, FYI). I keep hearing about programmers in the U.S. earning the same amount, but in US Dollars!

      Add to that the 1/3 the government slices off the top in income tax, and when you convert the amount of money I earn in US dollars, it starts to look like I'm approaching the poverty line.

      I have relatives from the U.S. who love the exchange rate and how cheap everything is here. Particularly the restaurants. Trouble is, I'm not benefitting from that 'cheapness'. Everything is as expensive as it's always been, but our U.S. counterparts have their stronger dollar as an advantage.

      Everything is relative. $50 Canadian to me looks very much like $50 US looks to you.

      --

      You can accomplish anything you set your mind to. The impossible just takes a little longer.
    2. Re:Conversion... by Anonymous Coward · · Score: 0

      Listen up all bone chokers. You can't make direct conversions like this when comparing Canadian and American dollars. The cost of living in American is more than Canada. The average income is higher in the US than in the States.

  50. Sympatico too, allegedly by Malc · · Score: 3, Interesting

    Apparently Sympatico are also going to be imposing bandwidth caps, according to this rumour. This hardly surprises me as these two companies seem to operate as a cartel when it comes to pricing. For those who don't know, Sympatico is the other big ISP in Ontario and Quebec, with a few hundred thousand more DSL subscribers than Rogers has cable subscribers.

    1. Re:Sympatico too, allegedly by halo8 · · Score: 1

      do you really think sympatico is that much bigger? in Ottawa every one i know has cable

      --
      The More Knowledge you have the Luckier you Get- J.R. Ewing
    2. Re:Sympatico too, allegedly by Malc · · Score: 1

      I read something recently that indicated Sympatico having between 700,000 and 800,000 DSL users, compared to Rogers have between 400,000 and 500,000 cable users. Don't forget, Symaptico services more than just Ontario.

    3. Re:Sympatico too, allegedly by Deadplant · · Score: 1

      Sympatico too?

      those bastards! I seriously doubt they have any shortage of bandwidth, I have a hard time sorting out who own who there but I think sympatico is part of Bellnexxia which is part of the big Bell Canada... bellnexxia has a nifty national fiber network with plenty of room to grow, light more fibers! (www.bellnexxia.com has info on their network)

      bellnexxia offers business class ADSL in Canada for as little as $120/month (dymanic IPs) and $239/month (static IPs). that's for 3Mbit down, 640K up. 10gB/month bandwidth cap.

      sympatico's residential service is $40/month for 1.5Mb down, 160kbit up (it's supposed to be 240 or 320 now/soon i think) dynamic ip, no bandwidth cap. The same service is available to business for $80/month

      IGS doesn't have the coverage of the other two, but they offer 3Mbit down, 800kbit up for $179/month. static IPs. not sure about bandwidth caps..

      I can't say anything bad about sympatico myself because I pay $64.95/month for a 2.2Mbit down, 1.1-1.3Mbit upstream ADSL with a single static IP and no bandwidth cap! it was part of their test-market and they let me keep it afterwards! I continue to be very very very gratefull. (servers allowed!, no pppoe, and I've NEVER had any trouble maxing out my bandwidth, their network seems to have plenty of spare capacity)

    4. Re:Sympatico too, allegedly by Anonymous Coward · · Score: 0

      They being a DSL ISP should be able to provide QOS model vs the big LAN view on cable. That's the whole point of PPPoE - being able to control traffic flow on a per IP basis. Throttle individual users down if they are sucking up excess bandwidth. Don't call a service unlimited if there is a limit.

      They could cut down a bit on the pipe usage by having more reliable LOCAL news servers. That way when people want warez (majority of bandwidth hogs here), they can get it off the servers instead of going off the pipe to ftp sites.

    5. Re:Sympatico too, allegedly by Shaman · · Score: 1

      They already did with their business DSL. It was right on their pricing page, but now it's been whisked away to a less offensive place where the point of sale can't be hurt.

      Go through their terms and conditions. It's there, or it was yesterday anyways.

      --
      ...Steve
  51. Backbone Providers by bruthasj · · Score: 1

    I am surprised I haven't heard this yet, but let's take a look at the root of ISP costs. If anyone is going to revolt/protest, go direct to the backbone and trickle-down economics tells us that the realized prices by the Consumers will get lower. If they don't, then protest at that level.

    Need more competition in the Backbone department.

    Out.

    1. Re:Backbone Providers by shoppa · · Score: 1
      I am surprised I haven't heard this yet, but let's take a look at the root of ISP costs.
      • A T1 (1.5 Mb/s) costs around US$800 a month.
      • A T3 (43 Mb/s) costs around US$12000 a month.
      • An OC3 (155 Mb/s) costs around US$35000 a month.
      Those were the prices about 6 months ago, and do not include some one-time (trenching, provisioning, equipment) costs, although they do include the line costs and single-path internet connectivity with a Tier 1 provider. (Yes, I know, no cable ISP comes close to the SLA that are standard in the business world, but nonetheless somebody's gotta be providing the bandwidth.)

      Do the math: If you were a cable ISP, would you want somebody sucking down a T1's worth of bandwidth for even the "inflated" price of Cdn$80 a month that the OP was complaining about?

    2. Re:Backbone Providers by Anonymous Coward · · Score: 0

      Oh my god. Why the prices are so high for backbones?

  52. I've been accused of hogging bandwidth by BobSoros · · Score: 1

    And frankly I'm a little surprised when my service provider greeted me early one morning with this message. I run a small website that averages 3 hits day (more code red hits than real visitors.) The mail server takes in about 40-50 messages/day. Pop onto opennap every few days and download a few tunes. And have IRC running all the time.

    I dont play quake, I dont run a porn site, I do share oggs on my website with friends but we're talking about 15-20 people that download on an infrequent basis.

    So to sum it up, Well I dont know what these cable companies expect their users to do, maybe shut their machines off? I'm miffed and for the amount of money that I have to shell out for this "high speed" connection I'm about ready to go back to dialup.

    --
    Contain my voice. Place my user into your foe list.
  53. A couple of points. by farrellj · · Score: 4, Offtopic

    First, and that $80 is Canadian, which is about $50 US.

    Second, Videotron doesn't keep track of what type of traffice is incommig...so if you piss off someone, they can floodping you, and get get a bill for hundreds of dollars, and then they cut you off. They tried to say I downloaded 20 gig in a month...I don't think so! I don't know what other providers do ...but this potentially could be a big problem.

    ttyl
    Farrell

    --
    CAN-CON 2019 - Ottawa's only book oriented Science Fiction Convention! October 18-20, Sheraton Hotel, Ottawa, Canada h
    1. Re:A couple of points. by Anonymous Coward · · Score: 0

      Heh, don't even get me started on Videotron.

      They were flaking around trying to avoid selling their internet access to other internet providers at less cost than to a user. Something about the CRTC saying it had to be something like 25% less (in bulk of course).

      So Videotron bumped all their subscribers to "yearly" access rather than monthly. The only difference was, they kept everyone at $29.95/mo and anyone starting new was 5-10 bucks more.

      When they started getting flak for it (cause the "yearly" customers didn't pay "yearly", they just paid monthly), Videotron put a penalty on it so it would look cheaper.

      And now, when I tried to cancel my Videotron account, they hit me with this "penalty"... $170!!!

      Despite the fact that they didn't even ASK OR NOTIFY me if I wanted to be bumped up. They just bumped me as part of their little farce, then penalized me when I left.

      I was pretty much unaware of all this stuff until they tried this penalty BS (checked all over the CRTC's website about it).

      One of many Videotron horror stories (others are like the above poster, being flooded then presented with $500 bills). Ever notice the supposed "supervisors" never call back, no matter how polite you are? :/

    2. Re:A couple of points. by newfmike · · Score: 1

      > First, and that $80 is Canadian, which is about $50 US.

      Well, that is still $80, and I don't know too many Canadians who get paid in American dollars, or salaries exchange-rate matched to American salaries.

      --
      "Posessing a degree in science does not necessarily make one a scientist"
    3. Re:A couple of points. by JediTrainer · · Score: 2

      I hope you realize that the cost of living up here is not the same as it is for people in the states.

      Salaries, for example. Programmers up here (in T.O.) earn, on average, between 50-85k CANADIAN depending on seniority. It's RARE to get paid higher than that - I certainly don't (I am paid slightly above the middle of that range, FYI). I keep hearing about programmers in the U.S. earning the same amount, but in US Dollars!

      Add to that the 1/3 the government slices off the top in income tax, and when you convert the amount of money I earn in US dollars, it starts to look like I'm approaching the poverty line.

      I have relatives from the U.S. who love the exchange rate and how cheap everything is here. Particularly the restaurants. Trouble is, I'm not
      benefitting from that 'cheapness'. Everything is as expensive as it's always been, but our U.S. counterparts have their stronger dollar as an advantage.

      Everything is relative. $50 Canadian to me looks very much like $50 US looks to you.

      --

      You can accomplish anything you set your mind to. The impossible just takes a little longer.
    4. Re:A couple of points. by theancient2 · · Score: 1

      Also note to low end version, which has been reported as low as $23, or $14 U.S. For someone who doens't spend all of their time downloading movies and music, this puts the price of a high-speed connection in the same range as dial-up.

      The bottom line is that you get what you pay for, instead of having the low-end users subsidise the leechers.

    5. Re:A couple of points. by theancient2 · · Score: 1

      It's even more complicated that that. In Canada, you pay one giant set of taxes to the government on April 30th, then you have property tax and sales tax. The U.S. tends to spread the taxes out a bit more, so it's not such a scary number.

      Then there's the Big Mac index... which basically compares how much actual stuff you'll be able to buy with your salary. In terms of end stuff, it's all about the same. (Can Americans afford to buy more DVDs than Canadians? Do they have more internet users per capita? Do they buy the brand name meat or the store variety?) It's pretty futile to compare anything between two countries.

      In this case, the main issue has more to do with whether Rogers has a good solution to the crisis that is facing broadband providers today. I believe that they do. Myself, I'd probably fit in the middle tier. I don't spend my days downloading movies, so I'm happy to let those that do pay.

      It's simply a case of you get what you pay for.

    6. Re:A couple of points. by Ian+Goldberg · · Score: 1

      The very same thing happened to me. I've involved the CRTC, and I urge you to, as well. Feel free to contact me if you'd like more info. The CRTC has a handy "submit complaint" web page I used, and that got the ball rolling.

  54. no DMCA in Canada (yet) by halo8 · · Score: 1

    We dont have a DMCA in Canada. so when that /. story (that i couldnt find) about @home cutting news groups that affected us because we were @home. but when @home fell apart Rogers gave us access to ALL the news groups.. i mean have any of you ever heard of alt.binaries.cd.image ?? WOW!!! thank you @home for going under :)

    course... no rogers is going to charge me for that :( oh well..

    --
    The More Knowledge you have the Luckier you Get- J.R. Ewing
    1. Re:no DMCA in Canada (yet) by Anonymous Coward · · Score: 0

      Thats not true. Wheres a.b.p.e.preteen? Huh? It's not there now is it......

  55. Carmack's Nightmare by Anonymous Coward · · Score: 0

    http://www.gamers.com/game/1060379/media

    What, will DooM ]I[ be able to beat that?! It LOOKS impossible, but one can always hope!

  56. I'd pay it by tester13 · · Score: 2

    $80 a month for fast service and no caps or throttles? I'd gladly pay it! What is even more interesting is this is Canadian money. I do not know anyone in the states that gets fast broadband for anywhere near that cheap.

    1. Re:I'd pay it by Anonymous Coward · · Score: 0
      True, but very few people in Canada get the currency exchange on salaries for comparable work... How many Canadians get paid Can$95K/year in Canada for jobs that typically pay US$60K/year in the US? It would be interesting to see mean and median salaries for comparable jobs in the two countries (or perhaps for each state and province, since that would be much more accurate).

      It's all relative. In my city, I can pay Can$37.95 for 1024kbps/512kbps ADSL connection, but a lot of people (with Comp. Sci. degrees and >2 years of post-degree relevant work experience) still make less than Can$40K/year. But then, I live in a relatively poor province. Somebody in Toronto, Ontario would pay more for broadband (I think), but get better salaries.

      Of course, this doesn't change the fact that the majority of technology goods are priced in US dollars to begin with. I'm just arguing that when you just do a straight currency exchange, you miss a lot of other factors.

    2. Re:I'd pay it by checkyoulater · · Score: 1

      What is even more interesting is this is Canadian money.

      Very interesting. Canadian company using Canadian currency. Selling to Canadian customers. Imagine that.

      --
      Is that a real poncho? I mean, is that a Mexican poncho or is that a Sears poncho?
    3. Re:I'd pay it by tester13 · · Score: 1

      Are you just an asshole or did you miss my point?

    4. Re:I'd pay it by checkyoulater · · Score: 1

      Are you just an asshole or did you miss my point?

      I'm just an asshole

      --
      Is that a real poncho? I mean, is that a Mexican poncho or is that a Sears poncho?
  57. It's $80 canadian! by IRCsloth · · Score: 1

    That's like $45USD. I get digital cable, high speed (350kb/sec down, 150kb/sec up) internet, and telephone all from the cable company (www.eastlink.ca) for $99 a month, canadian funds. That's like $55 USD for all that service!! Plus the downloads are 2.5x T1 and uploads are equal to t1. Canadian broadband rocks!

  58. Re:Sounds like they are moving to a usage based... by Anonymous Coward · · Score: 0

    youre definitely getting screwed, man.

    my 3 roomies and I split 768Kbs - 1Mbs DSL, unlimited bandwidth, for 60 a month, or 15 for each of us. Time for you to find a new ISP =]

  59. Bandwidth Capping the Nice Way by seanellis · · Score: 1

    Rather than doing it this way, why not just set a capacity cap which is enforced by bandwidth which starts out high and degrades slowly. For example, if you have a 128MB/day limit, you deliver the first 64MB at full rate, then next 32MB at half rate, the next 16MB at 1/4 rate, the next 8MB at 1/8 rate, etc.

    You can save up unused capacity from one day to the next (up to a maximum limit?), and so on.

    In this way, you put a limit on the heavy users and don't penalize those of us who need to get the odd 600MB Linux distro.

  60. $80 Dollars? I can only *dream*..... by MrBandersnatch · · Score: 1

    As a bandwidth hog myself ( I watch all my favorite TV shows on the web ) $80 sounds CHEAP. In the UK I pay about $70 US for 512k down, 256k up. 2MB/256K would cost me the equivilent of about $200 US per month.

    I wish they would come over here and Roger me like they are doing the Canadians *grin*

  61. Pay-Per-Megabyte... by Tal+Cohen · · Score: 2

    ... is only a matter of time. (And it makes sense, too.)

    --
    - Tal Cohen
  62. Screw Rogers by ArcSecond · · Score: 1
    There's a lot I could say about Rogers and it's "service". There's a lot some of my friends DO say about Rogers and it's "service". I have found my experience with Telus ADSL to be pretty good (not perfect, just pretty good), and I am glad I don't have to rely on a "high-speed" connection that is shared with the file-sharing geek down the street.

    Having said this, I don't think it's necessarily a bad idea to split the broadband consumer packages up into tiers. That's fine. As long as paying more for your connection gets you BOTH higher traffic limits and a increased level of service. This could translate into better support, increased bandwidth (both top end and guaranteed minimum), and more extras (fixed IPs, e-mail addys, etc.). As long as you are getting a better service for paying more, bring it on.

    I kinda doubt this is what they will do. And the term "bandwidth hogs" --used liberally in the article-- seems more than a little propagandist to me. What are they saying? That these people shouldn't be using their connections this way? That it is wrong to consume b/w that you paid for? It's pretty rich of Rogers to imply some of its users are greedy, and taking advantage of poor old Teddy R.

    I mean, just think of all the lost profits! *sniff* I gotta go... I'm getting all choked up!

    --

    I've got a bad attitude and karma to burn. Go ahead. Mod me down.

    1. Re:Screw Rogers by journey- · · Score: 1

      The trick is that the price of current DSL is based on the *average* user. They will have to change their contracts to show it, but what they want to punish(so to speak) are the people using 10x the bandwidth of every other customer. The price of the service is tailored to the average consumer not your power user, and the company cant afford to support the needs of the power user with the normal pricing.

      It works this way basicaly:

      Company buys OC3 -- 155Mb/s bandwidth

      sells DSL, average download speeds of ~100Kb/sec, that only takes 1550 customers using their full bandwidth to use up, but your normal consumer will only fill this for small times when downloading large stuff . . . not that often . . . maybee 1% of the day at most.

      Your power user uses that 100Kb/sec all day long, say 70%(downloading iso's while at work or sleeing, etc.) . . . that one person is using 70x more bandwidth than more than 90% of the other people. Should all the people using less bandwidth pay more to support the power users, or should the power users pay more to support themselves? From the consumer standpoint(the average consumer) it makes way more sense and makes most consumers happier to see that they arn't all paying to support that couple % that use their resources increidbly more than others.

      Journey
      --
      If you read the entire post, understand it, and can get past the spelling/grammer you are an amazing person, because i cant make it all the way through reading just to check!

    2. Re:Screw Rogers by Balp · · Score: 1

      You just miss one little point, most users use there internet connection the same time. If you look at private costumers the big rate is between 17:00 and 20:00 (at least in sweden). So during this time you will have almost all users online the same time. So to give a decent service you have to provide bandwith for say about 40% of your users at the same time downloading. Then during the rest of the day when almost nobody uses the line the power-users could get a loot of downloads whith out disturubing any other custumers. Then I don't think it's fair to chare a loot more as the need for higher band with isn't the power user him self but other users.

      / Balp

    3. Re:Screw Rogers by leviramsey · · Score: 1
      You just miss one little point, most users use there internet connection the same time. If you look at private costumers the big rate is between 17:00 and 20:00 (at least in sweden). So during this time you will have almost all users online the same time. So to give a decent service you have to provide bandwith for say about 40% of your users at the same time downloading.


      However, what percentage of those customers who are on at peak times are just browsing the web? The web does not benefit from broadband. Even if a page loads in 1 second instead of ten, you're still going to spend c.10 seconds (or more) reading it. During that 10 seconds, your connection is essentially idle. So 91% of the time, when your browsing the web, your connection is idle. The same is true of e-mail. To a lesser extent, IRC/AIM/et al are the same way. AFAICT, the only broadband applications that results in consistent connection use are file transfer and streaming media.



      My answer might be to charge extra using this formula: if your usage is more than 1.5 standard deviations above the mean usage during that minute, the meter starts running. I'd give every subscriber a "grace period" of 900 such minutes a month, but after that, if you want to run a KaZaA server while other people want the network, then you pay. If it's 3 AM and no one else is on, then do whatever you want.

    4. Re:Screw Rogers by Shaman · · Score: 1

      An AWEFUL lot of people find that their web browsing is more than acceptable in speed even while they're downloading files like mad at the rate of 5GB/day or better.

      I know people using 20GB/day because they have strung their own CAT5 between houses and they hide behind a NAT router. So before noon on day one, they've already used up their break even point in cash.

      And what do they do with all that bandwidth? Store Simpsons/King of the Hill/Star Trek/etc. episodes, Warez like mad but never play the games more than a few minutes, and discard 1/3 or more of the MP3s they steal because they're just looking for whatever sticks to the wall. And oddly enough, they never seem to lose their appetite for any of this.

      --
      ...Steve
  63. This makes sense, but there are a few problems by dracocat · · Score: 1

    The headline forgets to mention a couple of things. 1) The $80 CAD is equivelent of $50 USD. Thats what most people pay in the United States already. 2) They also offer a price break of $20 CAD to low users. Thats $12 USD. This is perfect for people like my parents who haven't switched, because all they do is e-mail and their dial-up while slow is worth the price. A few problems: 1) The bill. I don't know about you, but I already have enough surprises with my cell phone bill every month. I don't want to get on a cheap plan for Internet and be surprised to find that I downloaded one too many mp3's. 2) Could this be the new beginning of Internet beige boxing? How are they going to stop me from spoofing my neigbors IP address!!!

    1. Re:This makes sense, but there are a few problems by Anonymous Coward · · Score: 0

      "How are they going to stop me from spoofing my neigbors IP address"

      Maybe they're switching to PPPoE, which will mean that they can get the info from the server side.

    2. Re:This makes sense, but there are a few problems by Anonymous Coward · · Score: 0

      Rogers does not id you by the IP address -- they initially used a "computer name" which they provided and appear to have switched to the MAC address... (FWIW)

  64. Caps by Anonymous Coward · · Score: 0

    I would rather see a pipe width restriction than a cap on data transfers. The pipe of the average high speed connection rarely gets used even during spikes by the average home user so cutting back the size of the pipe would go unnoticed by most. Pipe restriction would also save me from having to monitor my usage, I enjoy web surfing and downloading new apps the way many people enjoy channel surfing, imagine turning on a stop watch every time you turn on the TV just to make sure you stay within budget. I mean come on people!

    Does this also mean that I get to refunded for or at least given the ability to bank the bytes I don't use? It's a two way street people!

  65. No sympathy by Space+cowboy · · Score: 2

    Well pardon me for showing no sympathy, but I alreafy pay £100/month (about $150) for .5Mbit, so I don't really feel too bad about someone getting it for half that price!

    Simon

    --
    Physicists get Hadrons!
  66. Timothy: Fix Your Article by DarkZero · · Score: 2

    As many others have stated, the cost of this is not ACTUALLY $80 per month. It is 80 Canadian Dollars per month, which is 50 US Dollars at the most. Seeing as how most of us in the US are paying $50USD per month for our cable modem services while operating under bandwidth restrictions and a full ban on servers, I don't think that $80CD for even faster service is that bad. You should also note that this isn't just a price hike. They're also offering faster service with less bandwidth at $23CDN, which is only about $15-16USD, and would make a GREAT alternative to dial-up for lighter users.

    All in all, this is a brilliant pricing plan, and is still much, much cheaper than most cable modem services in the US. It's far from selling an organ to pay the bills.

    1. Re:Timothy: Fix Your Article by quarter · · Score: 1

      a lot of people have been bringing up the CDN to USD difference here...but what you seem to fail to realize is that canadians get paid in canadian dollars, not US dollars.

      still, 80 bucks is still a decent price all things considered.

    2. Re:Timothy: Fix Your Article by thogard · · Score: 1

      my local cash is Aus$, but the gear the runs the net and allmost all of stuff attached to it are priced in US$. Every try to buy something out of Tiawan? Once again in US$, not their local stuff.

    3. Re:Timothy: Fix Your Article by checkyoulater · · Score: 1

      It is 80 Canadian Dollars per month, which is 50 US Dollars at the most. Seeing as how most of us in the US are paying $50USD...

      How many American people do you know who purchase services from American-based companies, in the United States, in Canadian dollars? I already know the answer and it is zero.

      --
      Is that a real poncho? I mean, is that a Mexican poncho or is that a Sears poncho?
  67. $80!!!! BIG DEAL!!! TRY BIGPOND!!! by Anonymous Coward · · Score: 0

    I just got a $1,500 bill from the bastards after they changed the "unlimited" pricing plan to
    20c per MEG!

    Don't you love Telstra Bigpond..

  68. mmmm Bandwidth by lukecs · · Score: 0

    I think this may push me to DSL because with DSL you don't share bandwidth.

    No mater what service I use I want to use it too 100% of its capacity. Doing anything else would be like going out for supper and only eating half of whats on your plate.

    1. Re:mmmm Bandwidth by Anonymous Coward · · Score: 0

      What you don't realize is that it's non-shared up to the switch..

  69. canadian money by sigsegv_11 · · Score: 1


    Remember, the $80 is CANADIAN money, not USD. We all know how worthless Canadian money is :P

  70. volume based pricing is the way to go by markj02 · · Score: 2
    This is the way to price high-speed Internet access: by volume. That way, you get fast, instant access to the Internet but bottlenecks are avoided. It's the way you pay for electricity, gas, and long-distance service. The alternative to volume-based pricing is that the access provider sends the IP patrol to your house to make sure you only connect one PC and only use it for looking at MSNBC ads.

    I think, however, it would be worth tinkering around with the details a little. For example, volume charges should probably differ between peak and off-peak hours, and metering should be on a per-month basis, not a multi-tier subscription service. Also, if they have volume-based pricing, they should drop any restrictions on usage ("business", "multiple PCs", etc.) from their contracts. So, the specific volume-based plan that they have may or may not be "fair" or reasonable, but overall, it seems like a step in the right direction.

  71. Do you get what you pay for? by hpa · · Score: 2

    I think the big question is going to be: do you get what you pay for? Personally, I wouldn't mind paying USD 80 (meant as equivalence in purchase power, not in value) for broadband of the class you apparently get in Canada (here in Silly Con Valley you can't get that at all basically) *IF* they comes with lessened restrictions -- such "premium" customers should be able to get fixed IPs and run servers as they wanted up to the limit of the contract. That's a real service that is worth money.

    Getting higher penetration of broadband even among casual users is a good thing. It should increase availability, and make services easier to market. In that way, it's an entirely reasonable thing.

    However, what I'd be afraid of is that the ISPs will treat the "premium customers" with the same kind of disdain that they do everyone else... *sigh*

    1. Re:Do you get what you pay for? by mpe · · Score: 2

      *IF* they comes with lessened restrictions -- such "premium" customers should be able to get fixed IPs and run servers as they wanted up to the limit of the contract.

      Unless some kind of NAT is used every customer on a cable modem/ADSL needs at least one IP address. It may actually be more hassle and costly to emulate the kind of IP assignment you'd get on a dialup where IP's are assigned to each "modem".
      Also why does an ISP need to provide free webspace if the customer can run their own web server. They could sell space on their web servers as "premium"...

  72. I am Canadian by toby360 · · Score: 1

    Rogers is basically across most of canada. In a few provinces there are other cable providers. Rogers also has to compete with ADSL in most areas now. I believe there should be something in place so that bandwidth can be fairly distributed for the most part. Where the problem lies in how they do this. For the most part, most of the peak bandwidth times are in the afternoon. This is one of the few times that its actually noticably bad. For the rest of the day and night you can do just fine. Now for someone who downloads huge amounts of data in very off hour times, it seems very unfair since im really not impacting other users. Bandwith charges, if required should be not only based on how much traffic is done over your monthly limit, but should be be a higher rate during peak hours since service degregation is only noticble in this time frame. Many of my friends are on Rogers, mind you I myself am not, I'm using a very nice local cable company called dccnet =)

  73. False Advertising Legal Implications? by Anonymous Coward · · Score: 0



    Well? Doesn't anyone find disturbing the concept that a provider penalises you for the very thing that they have based their entire marketing campain on? From a legal perspective?

    I am far from being a lawyer, but all of the commercials for broadband provider sport heavy internet users downloading "real-time" video and audio 24 hrs a day?!?!? Touting how you can now use the internet "as it was meant to be seen"?

    Doesn't this fall under the "False Advertising" umbrella or something?

  74. funny americans... by Anonymous Coward · · Score: 0

    you americans are soo funny, you should all be thankful that you even have 56k! over here we "surf" by attaching TCP/IP packets through pigeons!

  75. My cable company has always done this. by Anonymous Coward · · Score: 0

    My Cable Company is a very small player in the Canadian cable industry. They have also had this type of policy in place since they started offering broadband. There is a very hefty charge on upstream usage above 1 gig per month. I have never gone over my 10 gigs per month download limit, but I've come very close to my upstream quota with just day-to-day work and surfing. I'm happy with the speed and service, but it's a bit of a pain to burn stuff to cd just to bring it to the office.

  76. SIMPLE CRAPFLOOD SCRIPT by Anonymous Coward · · Score: 0

    #!/usr/bin/ruby
    # Script to screw over the Slashcode 2.0 Compression filter

    # Roughly right for English text, all lowercase but who cares?
    chars = %q[aaaaaaaabbcccddddeeeeeeeeeeeeffgghhhhhhiiiiiiik llll] +
    %q[mmnnnnnnnoooooooopprrrrrrsssssstttttttttuuuvwwy y] +
    (%q[ ] * 35) +
    %q[...,,;!?]

    # Start with this...
    text = 'Confusius say: '

    # Add some text...
    (5000 + (rand 5000)).times {
    text chars[(rand chars.length), 1]
    }

    # Print it out
    print text

  77. Seems sensible, but for one problem by Rogerborg · · Score: 5, Interesting

    Here's the problem: this is a residential service, marketed at Joe Clueless. If you've ever talked to a broadband provider's residential tech support, you'll know what I mean.

    The reason that's a problem is this: how many residential users keep track of the traffic received at their cable modem or ADSL socket?

    My ZoneAlarm firewall tracks usage, but only between restarts (and they don't want me online 24/7, right?). OK, duMeter does better, but I have to remember to reset it every month. And that still doesn't tell me the whole story about the billable traffic to the modem that gets stopped before it reaches my firewall. Because I was looking over the engineer's shoulder when he installed it, I know there's a web interface to it on 192.168.100.1, and I remembered to turn off explicit proxying (because my cableco's transparent proxy is broken and has been for over a year) so I could view it, but, lo and behold, it doesn't hold traffic figures.

    So the basic answer is: I don't know how much traffic I've used. And I've got a fair idea what I'm doing. Joe Clueless has no chance. What if Joe is on the receiving end of a DOS attack? What if Joe sets up a Win9x install which makes his windows shares accessible by default and gets used as a server by warez kiddiez? Sure, then it's Idiot Rash, but this service is being marketed to idiots. That's not supposition, all residential broadband is explicitely targetted at clueless newbies who the provider hopes won't use it and won't know (or care) about what's actually going on at their access point.

    So while it's fair enough to bill on usage, I'd like to see more broadband providers run a two tier service. That doesn't mean just billing differently, it means providing a cheap but safe nanny service for Joe (proactively scanning his machine for vulnerabilities and snail mailing him about them), while at the same time billing me more for providing direct access to 2nd tier tech support, not the front line minimum wage phone drones with half an hour of training and an overdose of attitude.

    I've had cheap residential cable modem access for over a year. During that time the service has been erratic, the support dreadful. I'm ready to pay more for a better service, to move up to a business rate, but my provider won't let me. What's wrong with that picture?

    --
    If you were blocking sigs, you wouldn't have to read this.
    1. Re:Seems sensible, but for one problem by GeekDork · · Score: 1

      I don't see a real problem in accounting. I'm using internet access provided by the university I'm at. We have a (really stupid) traffic quota and you can check the current status via a simple web interface (actually, it's not much of an interface, just a dynamically generated page that provides information based on IP adresses). Something similar could surely be done based on login data.

      As for DOS attacks, that's something more of a problem. But as those attacks can in many cases be recognized by certain characteristics (lots of packets to a certain port from many hosts without requests to those hosts), those could be sorted out on a case-to-case basis in significant cases.

      Security precautions could also be implemented by the provider, like blocking SMB ports. I don't know if someone would really want those open to the whole 'net. "Hardcore" users could then perhaps open up those ports. Since Joe Average most probably doesn't even know about such things, we'd have a working security by obscurity measure.

      Afterall, those ideas are rather futuristic, but I think if some providers implemented at least parts of them, it could be a good thing for both average and power users. Didn't we all cry for a more volume-oriented billing scheme some time ago?

      --

      Fight hunger. Filet a politician and send him to a 3rd world country of your choice.

    2. Re:Seems sensible, but for one problem by tshoppa · · Score: 1
      So the basic answer is: I don't know how much traffic I've used. And I've got a fair idea what I'm doing.

      I've gotten even less idea what you're doing, but MRTG can track traffic usage for an amazingly wide number of network (and non-network!) interfaces. If your interface supports SNMP it's automatic; if it doesn't, there is probably some way of dealing with it.

      Check out my network usage for an example - integrate the area under the curve and you have net hourly/daily/weekly/monthly/yearly usage, and you can look at the peaks to determine peak (5-min avg) usage. It even keeps track of that machine's CPU temperature and fan speed.

    3. Re:Seems sensible, but for one problem by extra88 · · Score: 2

      If you're trying to self-meter and you have more than one computer (probaly common amongst disproportionate bandwidth users), you have to make sure you're metering only traffic that goes beyond the cable modem. That means you have to make sure you're only counting packets incoming from or outgoing to IPs outside your home range.

    4. Re:Seems sensible, but for one problem by brianvan · · Score: 2

      It's a rather utopian idea to think that either phone or cable companies would be able to provide ANY of these services in the future.

      The simple fact is, providing basic broadband service is already pushing their competency, and they do little or nothing to make sure these lines are abused or left vulnerable from the start. They simply lay down Draconian rules and turn off useful features when they get to be too much of a problem to fix correctly...

      Furthermore, bandwidth caps are simply a way of saying "We can provide something really good, but we won't just cause if EVERYONE did that..." The truth of the matter is, a modest surcharge for increased bandwidth is quite reasonable (someone argued that $80 was really $80 CDN, which comes out to $50 USA... so that doesn't seem bad at all) but think of it this way... the phone companies and the cable companies own these networks pretty much from the start. Who do they pay if they add capacity? Themselves! I don't have any sympathy for them simply because point-to-point fiber links can carry insane amounts of traffic through some (relatively, in big business terms) modest equipment upgrades. Yes, it would be expensive for them if everyone downloaded 1MB/sec all the time, but for the few people who do that, it's certainly not worth doubling the price of the line for the customer. They can support it far easier than you think, and any attempt for them to stop such activity outright is to deny a market segment resonable service.

      Then again, if someone has a tremendously good argument why, given that the fiber lines are in place, point to point connections between major networks are an information and financial bottleneck. My (arrogant) assumption is, $40 a month from 200 customers and $50 a month from 30 high bandwidth users more than pays for the equipment and maintenance for the capacity that can serve them both. I also believe that no matter what the official (monopoly inflated) price on that is, the real price of doing that is probably much cheaper.

    5. Re:Seems sensible, but for one problem by sheldon · · Score: 2

      I have DSL and right now they aren't capping bandwidth or anything like that. I'm a fairly heavy user, I think, but I probably use no more than 3Gigs/month downstream on average, unless I download a lot of ISO images. But I also have a hosted web site with a 4Gig bandwidth cap.

      Now if you go over the bandwidth quota you have to pay an extra $10/gigabyte or something like that. I hardly ever consume 4Gigs of bandwidth, more like maybe 500Megs so I've never been charged this excess fee.

      Still I thought it was funny last week when due to an accounting error I received an email stating something like this:

      "Your account only allows for 4 Gigs of bandwidth a month. You have used 500 Megs of bandwidth this month which is over your quota and you will be charged an extra $-35.00."

      They sent out a correction the next day.

      :-)

    6. Re:Seems sensible, but for one problem by omegaman_1 · · Score: 1

      They're not going to track actual usage. They're going to sell tiered Services with different caps at different price levels. they make it sound like they're going to track individual utilization but they won't. Charter in the US does this in several markets right now.

  78. Importance of Competition by malahoo · · Score: 3, Insightful

    $80 Canadian converts to $50.07 US

    That's not important: maybe we're just getting shafted.


    even at 1/4 the utilization and 1/4 the price for bandwidth, the ISP is still losing money on these customers

    That makes sense, absolutely. If this reasoning is correct, prices will eventually rise as businesses that sell below cost begin to fail. There is nothing we can do to stop it.


    But critically, we will observe this fair (to consumers) balancing only if there is ample competition to cut monopolistic price bloat. With megacorporate consolidation (eg AOL/TW) here in the US, we are beginning to run the risk of eliminating competition to point where the balancing force is negligible. However, you can bet that the ISPs will still use economic arguments such as this one to excuse price hikes.


    Be understanding of authentic plight, but wary of corporate lies.

    --


    If you're not wasted, the day is.
    1. Re:Importance of Competition by Wendel+T.+Shaggy · · Score: 2, Insightful
      prices will eventually rise as businesses that sell below cost begin to fail

      ...


      But critically, we will observe this fair (to consumers) balancing only if there is ample competition to cut monopolistic price bloat.

      Careful. It is the first that is driving the second - at least in CA and Europe (I don't know squat about the US market.) Right now, both in the US and in most of Europe broadband is sold at or (more frequently) below cost by the incumbent. The dynamics works like this (DSL example - with a few exceptions, DSL is more prevalent in most of Europe):

      1. When everything is considered (including service cannibalisation) DSL roll-out is expected to be unprofitable to a telco incumbent (NPV=0)

      2. However, losing customers to a broadband attacker is loss-making (NPV0)

      3. Hence, as a business, an incumbent telco does not want to provide broadband until it must, and when forced to by the presence of competition, it will use all possible incumbent advantages to gain and keep market share

      The result has been that while there was no viable competition, telcos dragged their feet horribly. As soon as some competition appeared they:

    2. Re:Importance of Competition by Wendel+T.+Shaggy · · Score: 1

      Shit, hit the wrong button. Here is the continuation.

      The result has been that while there was no viable competition, telcos dragged their feet horribly. As soon as some competition appeared they:

      1. Dragged out the regulatory process as long as possible

      2. Rolled out as fast as they could

      3. Kept local loop and wholesale prices high, while...

      4. ... Keeping consumer retail prices low (lower than wholesale, btw)

      Ah-ha! That last one is the clincher. The incumbent ensures that it is unprofitable for attackers to enter the market. For the moment we get great prices, but in the long run, we as consumers lose out.

      High broadband prices are your friend (for the moment). They mean that providing broadband will be profitable for smaller providers until such time as the huge incumbent advantages can be erased and competition can take place on a reasonably level playing field.

      For your further edification (about the European situation), I would check out the following sources: ECTA Scorecard (LLU), OECD (the broadband development document), and "Seventh Report on the Implementation of Telecommunications Regulatory Package" from the European Commision (It's out there somewhere, I just don't have the link.) These are pretty heavy reading, but if you are actually interested in how the regulatory situation evolves, they are informative (especially the last one).

  79. Big Mistake by Anonymous Coward · · Score: 0

    I think Rogers et al should realize that many of these bandwidth hogs are university students. Unlike most of the responders so far, they aren't likely going to see the $80 a month as being reasonable. All this will really do is force people to share connections with their friends to cover the costs, so the cable company won't see any more money out of the deal than they do now. They may actually see many of their students drop them for another ISP (if any keep to the old pricing). At least Telus and Shaw seem to be keeping prices down for now.

  80. Users will bend over, Videotron example by Anonymous Coward · · Score: 0

    I'm a Videotron (Quebec Cable ISP) user and they suckered everyone into their service by not having a transfer limit, but once it had enough users, it slapped a 6Gb/month transfer on us. What happened? A small group of users made a petition, but since the only people that were signing the petition were the affected user, it didn't make much of a difference since they were only a small percentage of all users.

    The fact of the matter is this: Mr Joe Somebody is perfectly happy with his 6Gb and I have to admit that Videotron's service is a lot better than Bell Sympatico's service (their competitors).

    Fish

    1. Re:Users will bend over, Videotron example by delysid-x · · Score: 0, Troll

      Videotron users are the AOLers of Canada.

  81. system tray programs by swankypimp · · Score: 2
    This might help educate average users about the programs that run in the Windows System Tray (tm). Whenever I use my sister's computer, I notice that the 'Net seems really slow for a 56k modem connection. Then I look in the system tray and find that Bearshare (and before that, Napster) is happily running in the background, set by default to share all her mp3's to ten different unique users at a time. I then have fuss around with its preferences to limit the number of shares to something more reasonable (like two). (It also seems that it reinstalls itself to run as a service whenever the program is used, so disabling it is only a temporary solution).

    I can imagine what gruesome results this can have on the bandwidth of an "alway on" connection-- especially to a cable modem pool. And that's not to speak of the costs to the provider, who has to pay quite a bit for their n T1's or whatever. But if my sis got a call from the cable company syaying that she's exceeding her allocated bandwidth for the month and will be billed extra, she'd have an incentive to actually learn the basic principle of P2P file sharing programs (i.e. listen to me).

    --

    --All your stolen base are belong to Rickey Henderson
  82. Typical pricing for Europe by mpeeters · · Score: 1

    Well, here in Europe the price is about 40 Euros (or should that be Eurodollars) a month which come sto the same amount. This is the typical price, and is not considered all that expensive. For this, you get 10Mb/s (Cable or ADSL) downstream, 128 kb/s upstream. No caps so far (although they urge you to stay below 20 GB a month).

    M.

    --
    Research is what I'm doing when I don't know what I'm doing.
  83. charge for the line, not the usage by _Shorty-dammit · · Score: 1

    I still don't see how anyone can get away with charging for amount transferred. It doesn't cost any bandwidth provider more to move 100GB than it does to move 50GB, when you come right down to it. Once they put in lines and turn them on, that's about all there is to it. Charge me more for a 5Mbps line than you would for a 2.5Mbps line, sure, I got no problem with that. But charging me for how much actually gets transferred is just plain stupidity, whether I'm a home/end user, or a middle-man isp, or anywhere else in the chain for that matter. Once it's on, it's on. Don't even try telling me that you have to do all sorts of work to keep it on. It ain't a wood-burning connection, you don't have some dude stoking the fire like a madman when I'm downloading/uploading a bunch of stuff at the moment, and then resting when I'm just sitting on irc.

    1. Re:charge for the line, not the usage by EvanTaylor · · Score: 1

      Wholesale bandwidth distributers, gte, qwest, etc. Your ISP buys from them. They are also going out of business and only a few will be around after the industry shakeout. This was going to happen sooner then later. Rogers buygs a certain amount of bandwidth, and 10% of its users are using most of it, if they can get that 10% of their userbase to get a new service or pay more they can cut costs by lowering the amount of bandwidth they need to purchase and their profits go up and their books look better. Also, for the irony 70-80% of the fibre all thse wholesale ISPs put down is unlit.

      --
      Sleep is for the weak.
  84. More problems for Rogers by heinzkeinz · · Score: 1

    This seems to be another blow to Rogers' cable internet service. I mean, 1Mbit ADSL from Sympatico is ~35CAD a month, with no limits on amount of usage. Why would anyone who uses a lot of bandwidth on Rogers stay with them now? Can Rogers really afford to lose 10% of their cable modem customers?

    When this is combined with the recent e-mail switch-over fiasco and the highly-publicized lawsuits, I don't see how Rogers is going to attract too many new customers. (For those who don't know, with the impending demise of excite@home, all Rogers customers had to switch from user@home.com to user@rogers.ca. It's not difficult to imagine the number of problems this created for the average joe user. There was even a channel on Rogers cable devoted exclusively to teaching people how to switch their e-mail software over.)

    The e-mail problem soured Rogers for many low-end customers and this new tiered service is not going to endear them to anyone who wants a lot of bandwidth. Does this move make sense? Am I missing something?

  85. Is the math so hard? by poopootech · · Score: 1

    In my neck of the woods, a T-1 will run you MINIMUM $450 a month (even accross the street) with NO IP from a provider (most Tier 1 providers are gonna wack you $700+ per T loop and transport).

    Why would expect to get T-1 service from less than 1/10th the cost of what your ISP pays?

    It kills me that most /. readers have no common sense about this stuff.

  86. Auto-scheduling? by r6144 · · Score: 1

    If it is technically feasible, a good way is (when the ISP using too much bandwidth) to give hogging users' (for example, who have had transferred more than 10Mbyte in the last 10 minutes) packets less priority, so that they can be dropped first in case the ISP's bandwidth consumption goes too high. Just like the newest version of the linux scheduler.

    If only it is feasible...

  87. Not at all by NDPTAL85 · · Score: 0

    There's nothing less accessible at all about whats going on. The "common man" off the street will be happy with just high speed access. They aren't the type that needs to be transferring 10gb/month worth's of files. Only GEEKS need that kind of capacity and since most people aren't geeks, there is no problem here. In fact since there will be lower prices for those who use less bandwidth this is making braodband MORE accessible to the common man.

    --
    Mac OS X and Windows XP working side by side to fight back the night.
    1. Re:Not at all by Little+Dave · · Score: 1

      What gets me is the way broadband is sold (in the UK at least). Advertisements tend to focus on how broadband can be used for streaming music/video, about how you can download 10 times faster than a 56k modem. But now this scheme seems to be saying "okay, you can do all of this, but we'd really rather you didn't".

      Its similar to the Freeserve fiasco here in the UK a few years ago. They launched a free call, subscription service which they called "Freeserve Unlimited". They marketed it as being permenant, free connection anytime of the day or night. Then six months later, when they discovered they couldn't meet their promises, started to cancel the accounts of those that used the service for more than xx% of the day. Without appeal.

      Fair enough, if the lack of capacity is going to spoil it for the majority, but my problem is with how they market these services. Unlimited it certainly wasn't.

    2. Re:Not at all by issachar · · Score: 1
      Only GEEKS need that kind of capacity

      Totally off-track! The common man, (or sometimes the common man's kids are a serious driving force). Did you forget Napster?

      I worked in a sawmill, and the guys in the shop would talk about napster and stuff over coffee. Seriously.

      --
      . --- If you're looking for free e-mail you won't find it here! http://www.noemailhere.com
    3. Re:Not at all by SomeOtherGuy · · Score: 2

      Ah...Mod this guy up -- When I signed up for broadband it was them telling me I could now stream video, multimedia, audio...etc...It was not them telling me that they would prefer I not use their service to it's capability. Bottom line -- the cable companies are saying "Come use our service it is MUCH better than dial up" and then on the other hand they are saying -- "we will be OK as long as our users patterns are the same they were when they were dialed up. As soon as they start taking advantage of the wider pipe then we are in trouble".

      In other words they say if your browsing patterns are to open 3 web pages, download a 2 meg file, and Email and then turn off the computer -- it may take you 15 minutes....Now you can do it all in 3 minutes. What they didnt count on was you would still be sitting down and downloading files, streaming video, and playing online games for the next few hours.

      --
      (+1 Funny) only if I laugh out loud.
    4. Re:Not at all by Shaman · · Score: 1

      You do know that stealing intellectual property is theft, right? Imagine you were an artist that slaved for your music for years - maybe putting in more time and effort than a doctor would for his degree... and then a bunch of kids with broadband give it all away for free, and you have to go look for a new career.

      Happening? Yes. I believe it is. I know that almost all the people I know are cutting CDs from MP3s now and putting up with the fidelity downplay. I know several of them that sold their CDs! And this is just the people I talk to on a regular basis.

      So, don't cry about your Napsterizing.

      --
      ...Steve
    5. Re:Not at all by issachar · · Score: 1

      Of course it's theft. That's not the point. The original poster suggested that only geeks transfter multiple gigabytes of data. That's not true. If it was only geeks, the RIAA and MPAA wouldn't give a hoot about Napster and it's brethren. The morality of stealing intellectual property aside, the average person DOES transfer tons of data and to say that it's just geeks is just plain false!

      perhaps the use of the word "need" is inaccurate. Nobody "needs" bandwidth the way we need food, but the average man WANTS to transfer large quantities of data.

      .

      --
      . --- If you're looking for free e-mail you won't find it here! http://www.noemailhere.com
  88. Bandwidth == Money by shoppa · · Score: 1
    What's the point of high speed broadband access if you can't use it to full potential without having to start selling organs to pay the bills?

    Have you ever priced a T1? A T3? An OC3?

    Admittedly, a cable connection is none of the above. A cable connection is in many respects one of the lowest classes of connectivity you can have - you can even get your own class C network hooked over a dialup line, but you'll never do it through a cable company! And forget SLA's!

    Nonetheless, the bandwidth used does cost the cable company money. Pretending otherwise doesn't change the fact.

  89. I run an ISP and I rate cap. DEAL WITH IT. by puzzled · · Score: 5, Interesting

    I run a small regional WISP and I rate cap my residential customers to 256kbits/sec.

    We charge $30/mo for the port, no local loop since its wireless, and equipment rental is $15/mo. Those are the numbers you need to hit to get decent market penetration.

    What does 256k cost the ISP?

    A T1 is about $1100/mo when you're small. If you get big enough to start buying DS3s you'll cut that to about $600/mo. 256k is one sixth of a T1 so the monthly cost for 256k dedicated bandwidth is about $200 to the little guy and $100 for a large player.

    I know some of you Generation Next play well in groups but suck at math. $200 cost - $30 revenue is me subsidizing a full time music trader to the tune of $170/mo.

    My rate shaping at the moment is a solid 256k symetric cap 24/7. I'm working on some method of providing nasty residential service during the day (128k - 192k cap?) to keep my high margin business customers happy, then starting around 7:00 PM opening it up.

    After the business customer base is gone I don't care if the T1s run 100% and individuals are using the full 5.5m/sec their wireless links can provide - just so long as they're sharing and playing well together :-)

    I only provide dynamic public IP addresses to residential users. Its done with PPPoE rather than DHCP - makes the rate shaping much easier to implement - but it almost guarantees you never get the same IP address twice. I haven't yet blocked inbound traffic to reserved TCP ports but that will be the next big step.

    I am sure a number of "free as in beer" whiners are going to promptly respond that I "don't get it" and that I'm "ruining the soul of the internet" with my facist rate cap.

    I'd like to personally invite every one of you whiners to put up $25k of your own money, spend five months working without a paycheck, and then get back to me about facist rate shaping policies - I'll be happy to share technique :-)

    --
    I am very easy to get along with, but I don't have time to waste being nice to people who are being stupid. -Theo
    1. Re:I run an ISP and I rate cap. DEAL WITH IT. by haedesch · · Score: 1

      brilliant comment...
      How come most bandwith hoggers dont get the part where the ISP actually PAYS for the bandwith they get cheaply?

    2. Re:I run an ISP and I rate cap. DEAL WITH IT. by slakdrgn · · Score: 1
      Just outta ceriousity, where are you located? I'm not to sure about higher lines, but here in Metro Orlando, a deversified T1 costs about $800/mo (tho I'm sure prices vary by location)
      When I worked for DuroComm, I know that some things (DS3s for example) are getting cheaper, however for a larger ISP, I'm sure they get good deals.
      My bandwidth usage goes up and down, I could use well over 5GB in a month, or only use 1GB a month.. I'm not one of thoes warez kiddies.. I just happen to do quite a bit of graphics and high quality photo editing (I have photos that range well over the 200MB size), Local group Mp3s, homemade videos (BMWFilmes.com), and the occasional over-the-net linux install.. I do run an Unreal Tournament Server from time to time, so the guys from work can kick my ass, which Road Runner over here is prolly going to end up blocking or some crap like that (thats the buzz in the tech support area atleast).
      I'm not saying that your cost isn't a big issue or anything, trust me, I know all about cost. Expecially with the smaller isps (http://www.lexisoft.com) however I'm sure the larger ISPs can atleast try to cut other areas before charging bandwith (do you really need thoes 8 email boxes? Or how about that annoying free webspace you can't do anything with?) tho, I doubt it would lower any costs.. (what, a total $0.05?) but atleast its an idea..
      RANT: and I wish people would stop thinkin all high bandwidth users are trading illegal mp3s, videos, warez.... tho a lot are, there are a good amount of legitimant things that use up a lot of bandwidth

      (That rant was not into anyone paticialar, just keep seeing it in the posts..)

    3. Re:I run an ISP and I rate cap. DEAL WITH IT. by slakdrgn · · Score: 1

      Just a note also, I'm paying for business class Road Runner, and lemme tell you, its a bitch if you don't own a business.. Why am I doin that? 'cause I want the extra goodies, not like you get much for it. it really seems that you get a *few* more IPs, better uptime, and higher bandwith, your still bitched at if you run your own personal server, and its a pain in the ass to get a new hostname on your ip. and trust me kiddies, its a *lot* more expensive then residenatial customers, and almost as expensive as SDSL without the benifits.. (if only they supported SDSL in my area :(

    4. Re:I run an ISP and I rate cap. DEAL WITH IT. by Anonymous Coward · · Score: 1, Interesting

      Nobody here thinks that your rate cap is "facist" nor do we expect bandwidth to be "free as in beer". However, I think we do object to signing a year-long service contract for "unlimited-use" "always-on" 1.5Mbps net access, only to have the details change halfway through. If my ISP did that, they'd see me in court. Luckily I don't have to bother with that, because I bought business-class service for home, from an ISP that actually respects its customers.

    5. Re:I run an ISP and I rate cap. DEAL WITH IT. by liquidsin · · Score: 2

      I have absolutely no problem with the isp capping my rate. They do now. But that fact is that they're offering a service they can't sustain. They couldn't from the start. Now they want to make us all believe that it's our fault. When I signed up it was because I was offered an "unlimited, always on" connection. They knew in the first place that they didn't have the bandwidth to give to as many customers as they had. They just assumed that even though they marketed the service as "always on", people wouldn't leave it on all the time. Their marketing definition of "unlimited" was different than the definition the rest of us use. They were dishonest, and now they want to put spin on it to make it look like it's the users who are causing the problems. They should at least own up to their own screw ups.

      --
      do not read this line twice.
    6. Re:I run an ISP and I rate cap. DEAL WITH IT. by Deadplant · · Score: 1

      we don't think you're evil, we think the telco charging you $1100/month for the T1 is evil!

    7. Re:I run an ISP and I rate cap. DEAL WITH IT. by Havokmon · · Score: 2

      EVERY SERVICE WORKS THIS WAY.

      Take another perspective, can you name a service that could handle 100% of it subscribers at once?

      I can't. Everything from the local fire house and Police Department to Dial-up ISP's, and Grocery stores cannot handle all their customers at single instant.

      That's why Cable Modem service at night is like Best Buy on December 23rd.

      --
      "I can't give you a brain, so I'll give you a diploma" - The Great Oz (blatently stolen sig)
    8. Re:I run an ISP and I rate cap. DEAL WITH IT. by liquidsin · · Score: 2

      The difference between other services and high speed internet providers is that the other services set their rates appropriately and grow with their customer base. If your local small grocery store had 500 people trying to shop at the same time all the time, would they tell the people with the fullest shopping carts that it was their fault? Would they make them pay a premium? Or would they learn to order more stock, and maybe expand their store? These providers have finally realized that there's no money to be made by reselling something for a fraction of their cost, and they want all of their money back at once. Cogeco (yet another competitor to Rogers, Shaw, et al) no longer offers free do-it-yourself installs. They want to charge me $60 to send some slack-jawed tech monkey to my house so he can ask me what a linux is and try to figure out how to install their win-only software. He'll make a 1/2 hour call to tech support while he's there so he can find out what he's supposed to do, then he'll leave. I'll still have to install it myself (if they even let me use the service on a non-windows platform) and sit on hold with phone jockeys to get the settings for myself, and I'll STILL be charged for the install. Because of this, and their proposed rate changes, I will not get a cable modem. I will instead get a dsl from the damn communists at Bell, who will at least let me install the modem myself, and are running a nice promotion right now. All in all, I'll save about $160 CDN in the first six months, get service that's just as fast, and not have the hassle to deal with.

      --
      do not read this line twice.
    9. Re:I run an ISP and I rate cap. DEAL WITH IT. by geekoid · · Score: 2

      Your both right.
      having a different charge for people who use more is fine, and the way it will need to be done.
      The problem is the changine og advertised service, mid stride.
      this is wrong, and they should be stopped from doing so. They advertised X bandwidth always on, then the user chould be allowed to get X bandwidth, always on.
      I don't know about Canada, but in the US the cable contract says "UP TO" x amount of speed. so legaly thay could just slow you down to 3K and not breach there contract.
      Also, If a provider oversells there bandwidth, they need to be slapped with a class action lawsuit.
      New customer should probably be charged a fee based on usage, say 0.015 cents a meg.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    10. Re:I run an ISP and I rate cap. DEAL WITH IT. by liquidsin · · Score: 2

      if you actually did mean 0.015 cents per meg, and not $0.015 per meg, that's perfectly agreeable by me. If I could get good service (what I have now is pretty damn good...no complaints here) and pay, say $20-$30 per month just for the connection, then add a few dollars per gig (downstream and upstream). The flat charge is less, so people who just check mail and weather get off easy, most of us come out about the same, and people running ftps and pulling through 7 or 8 gigs a day worth of mp3s and warez get nailed.

      --
      do not read this line twice.
    11. Re:I run an ISP and I rate cap. DEAL WITH IT. by elandal · · Score: 1

      When I used my line heavily, 90% of the traffic was to my ISPs servers. So I didn't use their external bandwidth much. And 90% of external bandwidth use was to NORDUNET (ftp.funet.fi, ftp.sunet.se) with which they probably had a reasonable peering agreement with. It still wasn't real external bandwidth.

      I don't use P2P music/video sharing/warez. I don't have www/ftp servers. I get occasional spammers thinking they've found an open relay (because my externally visible mailserver doesn't check anything - it's some 500 lines of C and it's secure - the mail gets rejected by the internal mailserver that does full checking and definitely doesn't relay). I'm probably quite lucky to get just about 20 probes a day from script kiddiez, so that doesn't cost my ISP much, either.

      Now, I want my bandwidth. And I actually get it, too. I know that external bandwidth is pretty much limited so that I get at best about 1Mbps from extremely well connected US sites (I have 10Mbps to ISP backbone). And that doesn't bother me. My external bandwidth use is email, web and ftp (ximian/redhat/montevista - and I use mostly local mirrors when available).

      I know that my usage pattern isn't exactly "residential use standard". But it's nowhere near that napstering-crowd.
      So what do I want? I want static IP. I want the right to keep servers - rate capped and even voluntary rate capping using local shaping at my own firewall at that. I want an SLA with QoS. I want a guarantee of service.
      I don't need much bandwidth or many bytes of external traffic, but I want local bandwidth to my ISP and their immediate peers.
      And I'm ready to pay twice or more the standard residential rate.

      Tell me, is that acceptable?

  90. you call that expensive? by tmatysik · · Score: 2, Informative

    Here in New Zealand, Telecom have a monopoly on the DSL market, and there is no cable...

    There are various DSL plans available. The cheapest, at $NZ49/month, gives you 400MB/month downloads, with 20c/MB thereafter.

    There's also a 600MB plan for $69/month (and 20c/MB thereafter), and a 1500MB plan for $199/month (and 18c/MB thereafter)

    If you go for a business rather than home plan, they range up to 10GB for $888/month, and 10.7c/MB thereafter. (there's also 3gig and 5gig plans... with prices that fit the patterns - $310/14.3c and $488/12.5c respectively)

    There's always the cheaper rate-limited home plan, 128kb/s for $60/month, and they refuse to give you a static IP on it. (if fact, they drop your connection every few days to make sure you don't keep your IP...)

    I think it's safe to say that many New Zealanders would gladly pay $NZ100 or so a month for a decent broadband connection.

    1. Re:you call that expensive? by geekoid · · Score: 2

      expensive is a matter of what your used to.
      If the increased your cost 200 dollars, would that seem expensive compared to what your now paying? sure.
      and If I was paying 1 dollar a month, and they change it to 2 dollars, would that be expensive compared to my previous price? sure.
      You live on one of the most beautifull islands in the world, with some of the best weather in the world, but you can't have it all! ;)

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  91. 10% using 70% by ndevice · · Score: 1

    someone else do the math here, but even if they double the price on those 10% of the people using the 70% of the bandwidth, they don't get that much. And if they also drop the price on some of those 90% (probably greater than 20% of the whole), they're probably going to end up getting less total revenue than they are right now.

    Or maybe they're going after the, say, 30% using 50% of the bandwidth?

  92. Atleast you have cable! by Anonymous Coward · · Score: 0

    Heck were I'm in Italy I'm still waiting to get ADSL for $50 a month. The xfer rate is 30kps d/l and 12.8kps u/l . They don't even know what cable is.

  93. Spoiled! by rjch · · Score: 1

    Before you guys complain about getting charged $80 per month for a broadband connection, maybe you should take a look at the plight of Australian broadband users, particularly those stuck with Telstra. A *basic* ADSL service is $60 per month - 300MB per month download cap, limited to 256/64. You'll pay $95 for a half decent connection - 512/128 with a 3GB download cap. (each MB over the cap costs 11 to 15 cents) Add that to a network that loves to imitate a yo-yo (up, down, up, down, up, down, up, down, up, down, up, down, up, down, up, down, up, down) and you guys over in America have *nothing* to complain about.

  94. Fee structures and cost structures by WeldonM · · Score: 1

    When I was in university doing my business degree, I did a work term at an accounting company and was assigned to a water rate study that a small town was doing. Basically they crunched the numbers and came up with a fee structure to match their cost structure. They did this every few years. Electric utilities do the same thing. Really, these guys should do the same. None of this crap where they try this and then try that, and then send people emails or throttle bandwidth or such stupidity. Crunch the numbers and offer a sensible flat-rate plus usage price. People are used to that for electricity and water and long distance and all that. They "get it" that these things are reasonably cheap, but if they waste them gratuitously, it will cost them more.

    --
    --WeldonM
  95. BW cheaper by JerkyFlake · · Score: 0

    Why is it that the price of bandwidth is falling and yet prices for consumers aren't? Is it that consumers are increasing in bandwidth requirments faster than the infrastructure and increase? I know that my local ISP (modem) charges the same amount they did 5-7 years ago for access, but surely their costs must be dropping. Im sure that broadband is employing a similar strategy. More profits, less service. I get so tired of the clones screaming that corps are so beaten up.

  96. Anything in the laws? by vekotin · · Score: 1

    I don't have any info on what the laws say about this in Canada, but it's been a subject here in Finland too. Obviously ISP's try to alter the rules - 90% of their customers is good enough for them, as those 90% only access their yahoo/hotmail/etc account and check the weather report once a week.

    The subject on the table here is trying to define a matter very hard to put into proper wording. How do you define "useless" bandwidth usage in fine print? You don't have to leech off warez to get a lot of bandwitdh used. You might just watch news on your registered realplayer or download a lot of game demos and patches.

    The other thing is what you can sell and with what text. If you're selling a connection with words such as unlimited usage, constant monthly fee or certain amount of available bandwidth, you can't just suddenly say that the text is only meant for net-lazy people.

    The ISP's can blame themselves - they have pushed prices way too down in many places and now they're regretting it. It's not rare to see big price jumps nowadays, the isp here suddenly doubled our monthly bills in a "routine price checking", and a lot of other people are also seeing small effects from this.

    ISP's have acted hastily, and quite often they seem to plan only the next week ahead. Key fact: that's not users' fault.

    --
    /v\
  97. Decisions, decisions... by chrisvdp74656 · · Score: 1

    You do b), but only when someone else attempts to get data through the pipe. Then you give them each 50%, 33.3%, 25%... bandwidth depending on how many different IP addresses are using the pipe.

    That way Fred and co. can leech to his heart's content - while nobody else uses the pipe. But when Jim gets on, he'll get his fair share of the bandwidth. Meanwhile, Fred and co. are scratching their heads over the sudden dip in their netgraph...

    --
    09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    1. Re:Decisions, decisions... by dun0s · · Score: 1

      Oh, but isn't Fred going to get a tad pissed off like some of the people posting here because he is not getting all the bandwidth that his connection to the community network can provide? :)

      --dan

    2. Re:Decisions, decisions... by Anonymous Coward · · Score: 0



      But he *is* getting all the bandwidth it can provide... at that time.

      And I don't see anyone here btching that they aren't D/Ling at the speed of the ISP's backbone connection. They're btching because a) the plan is changing from what they were promised and/or 2) their D/L's are being capped. Fred can D/L to his heart's content. It might just take longer.

  98. Prime example... by Lumpy · · Score: 2

    Cable modems and DSL, they both are pretty much identical when you get to the core technology.. (sorry DSL lovers, you have SHARED BANDWIDTH too, you dont honestly think that they ran a T1 just for you do you?) The problems are DSL cant get to over 75% of the people out there, and cable modems are being ran by the stupidest greed freaks on the planet. I really want them to open access the cable lines. the Cable Co needs to get out of being an ISP as they do not have the ability to be an ISP, they have no clue as to what an ISP does, is, and provides. We kep seeing old tricks brought out of the closet from the 1970's and 1980's (multiple tv charges, trying to charge for watching too much tv!(yes it happened here in michigan.. U.A. cable wanted to charge extra to people that left their tv's on at night)) The funny part is that broadband really isnt profitable. think of it. you are trying to give each user T1 equivilant into their house for the price of a regular telephone line+dial up ISP access. so you have to try and cram many people on one T-1 to make a profit.. well they cant use real ratios that have been proven over the past 20 years, that wont work... too expensive.. so they have to try and cram 100 users per t-1 amount of bandwidth. sorry, this will fail, and it will fail badly. customers will bitch, things will break.. (problem is they try to fit 1000 customers per t1... but that is a different problem)

    Cable modems will fail, because of marketing and management. and then we will all be stuck with low speed until the phone companies get off their butts and actually upgrade their infrastructure.

    --
    Do not look at laser with remaining good eye.
  99. Free within a DMZ by tomas.bjornerback · · Score: 1

    Our ISP Norrnod.se are using an excellent concept:

    They allow everyone to connect (for free, except that you have to get the physical fibres yourself - or rent (cheaply) those already present in the city!) to their DMZ and all traffic within it is for FREE, but all traffic leaving the DMZ, out to the leased line (95 Mbps if I recall correctly) that leads to the nearest Internet Exchange Point is what "you" pay for - since that is what renders the cost.

    Schematic over the DMZ, where you can see several 10 Gbps links

    To keep track of "our" users (we built our own network in our block), the ISP provides us with daily statistics of the usage over the leased line - no statistics over internal traffic is made, thereby is it very simple for us to keep our usage under the amount we bought on the leased line.

    Excellent, simply!

    ps. Did I mention we have a full 100 Mbps all over town and 2,5-10 Gbps links to other cities via SUNET (within the Free area!)?

    --

    I have 1 Gbps Internet access@home

  100. dont like it? do something about it. by Lumpy · · Score: 3, Interesting

    Start a WAN (wireless area network) in your community. It's not hard by any means, and takes a bit of cash to be spent by the members. IF you dont start a community based wireless network then noone will and you have to live with what is dictated to you by the cable company...

    You can solve it.. but sadly, most will not lift a finger or spend $10.00 to help a local Wireless network that are technically minded.... the biggest funders we have here are people who think lots of hamsters keep their computer running, and get confused when you say TCP/IP.

    circumvent the Cable companies and DSL.. start a Wireless Network today!

    --
    Do not look at laser with remaining good eye.
  101. T1 comparisons by JerkyFlake · · Score: 0

    So many of you are saying, "but my T1 costs a zillion dollars!" The problem with that argument is that band width has been dropping in price fast at the high levels of the inet. But they don't drop the price for suckers that are paying thru the ass for a T1. It's not that cable is underpriced, it's that a T1 is way way way over priced.

    1. Re:T1 comparisons by tshoppa · · Score: 1
      It's not that cable is underpriced, it's that a T1 is way way way over priced.

      As is a T3, and OC3, and everything else by your standards. (Actually the cost/Mbps for an OC3 can be discounted substantially over a single T1.)

      You don't seem to grasp the fact that the cable ISP *is* paying for a couple T1's or a T3.

      Or, at least I hope they are. If their plan is to get their connectivity by a long piece of coax running to the provider in the next town and paying $50/month, that would explain the service level that many cable customers are seeing :-)

  102. 80 of WHAT dollars? by Skeevis · · Score: 1

    Remember, this is prolly Canadian dollars. What would it be in American? $50-60? That's not so bad.

    --
    Grand Puubah Skeevis Windows/Internet Newsletter People on Jolt cola write the funniest things. -A-10 Obedience Guide
  103. People are too lazy... by swaic · · Score: 0


    If only the world would protest. What's the point of high speed broadband access if you can't use it to full potential without having to start selling organs to pay the bills?"

    Because much like the majority of people here and all over, they're too lazy. People have gotten way too complacent. No one wants to write an actual letter or stand outside and complain. It's easier to send a three line email or make a phone call from your chair and consider your part done. Let people actually move a muscle and stuff may get done. In the mean time, no use complaining.

  104. Cheaper than dialup by johnos · · Score: 1

    They are talking about cheap broadband accounts for $23.95. That's Canadian. $15 in US dollars. Broadband, cheaper than dialup. Wow. This is probably one good thing from the collapse of @home. Rogers et al. gets better control over their costs and can scale service in relation to those costs.

  105. How big is the Broadband pool of users by nickynicky9doors · · Score: 1

    I submitted a story yesterday that got rejected on a Gartner2 survey showing broadband in Europe at little or no growth and narrowband the norm for at least the next 5 years. The same tendency may be starting to show in North America. It may be dark fiber and the implementations of pricing strata reflect a shrinking or stagnant broadband market. Also in Canada a recent cabinet shuffle put a programme to run broadband to every nook and cranny on permanent hold. Normally business will try to increase its return on margins when the overall market stalls.

    --

    heuristic algorithm seeks stochastic relationship
  106. Supply vs Demand by JerkyFlake · · Score: 0

    The fact of the matter is that the supply side of the bandwidth equation is that bandwidth is increasing and cost is falling rapidly. On the other side of the equation is that companies at the top of the bandwidth food chain are trying to increase profits even though the numbers don't support it. Enron isn't the only corp that is trying to make a mint in bad times thru questionable business practices.

  107. Bandwidth is scarce, therefore carries a cost by hwilker · · Score: 1

    I think it is high time for all ISPs to switch their home customer accounts to usage-based billing. Not for time, of course: Pay for the bytes!! That is what everybody who wants to use backbones/long distance lines has to do, so why shouldn't the end user?

    My guess is that all the "total" flat rates will be replaced over time by usage-limited rates (say, 500 MB to 1 GB per month) that are fine for the majority of customers, with extra charges for extra usage. This will eliminate the "ticking meter" effect for the majority, and make the minority of power users think somewhat more about their usage.

    On the other hand, if wholesale prices for bandwidth come down still further, there is no reason why this pattern should not be reversed again in the future.

    --
    -- H. Wilker
  108. Sounds like neuromancer... by Anonymous Coward · · Score: 0

    >without having to start selling organs to pay the bills?"

    Ever played Neuromancer? (The game)

  109. high expectations...from graduates... by Anonymous Coward · · Score: 0

    uhm.. i hate to say this... but i think a lot of problems are also caused by people who come from high-speed campus networks where they have become used to leeching all the time (seen it enough in my time, only 2 years ago)... i would love to continue leeching + sharing, but there is just no affordable solution for an home user... the only way is like in sweden etc... where the gov sponsors inetlinks (or so i've been told)
    it also looks a bit unfair to me: why do students deserve so much more free (and mostly unlimited) bandwidth than the rest of the population? because they dont have a normal income? a lot of people i know become really depressed (i mean this, depressed like in D.E.P.R.E.S.S.E.D) when they graduate and find no affordable solution to continue getting what they want from the net. A lot of those go back to the univs either to study or to work as an assistant or coworker on some research project, just to have more bandwidth, not because they like their job or something like that... so i hate to say this, but univs etc create totally distorted people (like me) with totally wrong (and overwhelmingly disappointing) expectations of the outside world... and i DO know what im talking about here... (40 euros for 10Mbit down/128k up but LIMITED to 10G/month so it becomes totally useless,(just surfing sux *ss) id rather have a slower (and less latency so i can at least play a game online) connection without limits, but who am i to say...just a bad evil hellish creature named bandwidth hog...)

  110. Quit whining! by kko · · Score: 1

    I don't get it... A broadband provider goes out of business because they could not make a profit on the ultra-cheap service they were offering, and the whole /. crowd whines.
    Another broadband provider is raising its prices to make ends meet (trying avoid both going out of business and leaving customers out in the dark) and the wole /. crowd whines.
    Just in case you have not noticed, bandwidth _costs_money_. Just like food, housing, etc. And if you're using it, you might as well pay for it.
    Unless you like getting paid 10 US dollars (new ultra-low unlimited access flat rate!) a month too....

    --
    No, seriously, I just come here for the articles.
    1. Re:Quit whining! by Anonymous Coward · · Score: 0

      Hey Moron, in case YOU haven't noticed, that's what pricing models are for. If you can't make ends meet with the pricing model you have established, that is your error, and not the consumers. When I moved from @home to charter pipeline, they offered service plans. 256kb, 512kb, and 1024kb. I chose the 1Mb. Now just for the record, it averages 650kb, but i am not complaining, because i think that that is a reasonable range. Maybe if they didn't tack on the fees for maintaining those added extras like web space and 3k e-mail addresses that ma and pa will never use, prices would be even lower. My only gripe with charter is that for a 1Mb connect, they use a capped usenet provider. I would rather them not charge me for the usenet and let me pick my own provider.

  111. Accounting by volume:rather common here in Germany by hoover · · Score: 1

    Only the telekom monopoly can afford running
    a real flat rate here (they own all the cables,
    anyway), so for most smaller ISP's it's back to
    accounting by volume, sometimes as high as 2.5
    euro cent per megabyte. Usually you have 1-2 Gigs
    inclusive, which is enough for most "average"
    users.

    Uwe

    --
    Ever wondered whats wrong with the world? http://www.ishmael.org/
  112. you bunch of lucky sods... by AcidDan · · Score: 1

    you guys don't know how good you've got it:

    Have a look at the latest broadband offerings in australia. THEN complain about your services.

    I would chew off my right leg to get as good a deal as you guys are getting. Have a look at the Australian Broadband community website: Whirlpool then while you're at it look at this Broadband pricing plan which is a 31 percent increase over what it was a month ago!

    Don't get me wrong, I'm not ticked off at you guys for complaining, but just remember, no matter how bad you've got it - we've got it worse..

    -- Dan "Not happy Jan" Thomas =(

  113. Better solution than in Australia. by AntipodesTroll · · Score: 1

    Where if you go over some defined limit, they kick you off or suspend your account.

    I would MUCH MUCH rather feel safe in the knowledge that going over my limit would only mean i'd pay some more for that month (Ca$80 isnt much!) rather than be all worried that the cable-nazis at Optus might suspend or terminate my account without warning, thus devaluing overnight all the money I paid over 18 months that paid for the cable modem I cant use on any other service.

    People who have always had unlimited for nothing extra than basic service will whine, but there are WORSE ways they can handle the .iso traders that hog and bog down the network for everyone else. And if it means the cable operator has a better chance of staying in business long term, then good.

    --
    Anyone who considers arithmetical methods of producing random numbers is, of course, in a state of sin.-John von Neumann
  114. happy days by C_nemo · · Score: 1

    We are lucky to have broadband whitout volume pricing, now that's gonna change.. goddamn! Someday I can tell my grandchildren about the happy days of early broadband services

  115. It's Joe User's mentality by Beetjebrak · · Score: 1

    I consider myself quite a heavy user, but I don't think I'll burn more than 2G's of bandwidth a month ever. This includes of course the downloading of various ISO images of linux distros and FreeBSD. If the bandwidth to download the ISO's becomes too expensive for me, I'll just order the CD's from the store. My parents however, average Joe-user types, grab music in an almost maniacal way. 3500 audio CD's over the past year is maniacal to me ;-) I once tested to see their bandwidth requirements by counting at their NAT gateway, and it appeared they slurped in approx 19GB's during the month I tested! They haven't heard from their ISP yet but I'd say this is excessive. But when I tell them they shouldn't be soaking up bandwidth like that, they just shrug and say 'I paid for it, so I'm gonna use it!'. They just don't see bandwidth as a scarce resource. I think it'll be very hard to convince people like my folks of the fact that bandwidth actually IS scarce. Sadly, there must be millions of people exactly like my parents. Not that I don't like my parents, but they're a far cry from good netizens!

    --
    Learn from the mistakes of others. There isn't enough time to make them all yourself.
  116. Utah by Anonymous Coward · · Score: 0

    What are you people complaining about?

    I live in American Fork, Utah. In the so-called "metropolis" of Novell's Provo and Salt Lake City.

    There is NO, repeat NO, high speed, DSL, anything access. Qwest won't even update the phone lines so I can get better than 28.8 with my modem!!!

    I guess that's the price one pays for living in a podunk city in a pdunk state. *sigh*

    Talk about living in the dark ages.

    1. Re:Utah by DirkDaring · · Score: 0

      Cry me a river.

      I live 3 miles from AOL HQ, UUNet and MCI Worldcom campus in Ashburn, VA.

      We have nothing either. iDSL (ISDN over DSL) or 1-way cable is it.

  117. Metered Bandwidth Usage by matt-larose · · Score: 1

    The question i have is.. will i be re-embursed for the smb/code red traffic that constantly bombards my connection.

    --
    "Be glad you sailed for a better day, But dont forget there will be hell to pay" - Dave King/Flogging Molly
  118. Why would this apply to DSL? by McQuaid · · Score: 0

    I live in toronto and I am a subscriber to sympatico dsl for over 3 years. I use my bandwidth constantly and they have never complained of my usuage. Can't find it on their site or their user agreement but a few reps have told me that I am allowed to use my bandwidth 24/7. From what I understand, this is due to the nature of dsl not being shared, so I'm not a burden to anyone else in my area. This I thought, was always one of the key advantages to dsl and its a benefit to the customer and to the provider as they do not have to 'police' for bandwidth hogs. I would think dsl would jump on this and have it as a new feather in their cap in the advertising wars as to which one is better. I know about five people on rogers@home in my area and a couple have ok access, but the rest suffer from so much packet loss (especially at peak hours) its pathetic.

    Besides the crappy upload cap of 128kbits (wasn't like that prior to pppoe) , my dsl is great. So, because how dsl networks are structured, am I, as a heavy user any more of a burden that there should be a new pricing structure or is it truly as it seems in that my heavy usuage is no further a burden to sympatico versus a light user?

  119. finally, in the right direction by mr.ska · · Score: 2
    I'm on modem still, because I can't justify wasting $40/mo on an Internet connection. While having a 2Mbps or 10Mbps connection would be NICE, I'm certainly never going to use it to its fullest.

    So, an open letter to ISPs: Go ahead an put on a bit cap. Whatever you can give me for $10-15/mo, that's what it would take to get me connected. All I do at home is check e-mail and my wife surfs... I don't need lots of throughput, I just want speed.

    --

    Mr. Ska

  120. Wait until royalties are tacked on... by weave · · Score: 2

    I'm waiting for the RIAA to demand that governments start charging a royalty to broadband subscribers because they might be using it to deprive labels of their cash money and they should be compensated for their loss.

  121. Another example of ISP's not sticking to their gun by tarkin · · Score: 1

    My cable provider Telenet displays the same kind of behaviour when it comes to their inabillity to calculate bandwith for their networks.

    We get 10Gig a month, and the speed was always very good. There's a usenetserver infrastructure with a local posting policy, so we can trade stuff at reasonable speeds without imposing too much on the network.

    But recently the troubles started : They implemented a global cost increase of 13% for the home accounts. The business accounts, which are more expensive and just offer 5 or 10gigs more, did not change. It's very clear that they just expected to sell much more business accounts to the heavy downloaders.
    Not only did they increase the cost, they also installed a new traffic accounting system, which doesn't reset the counters every first day of the month, but just calculates 30 days of traffic. This means that every day one days worth of traffic gets dumped from your limit. But offcourse that system wasn't really tested, and now most of the users are on smallband, and do not get automaticaly back onto broadband.

    I for one, am on smallband for almost 2 weeks now, and I was supposed to be put on broadband yesterday. But no go.

    And the best part of all this bullshit, is the lack of support. No free helpdesk, that one just play little games like testing you cablemodem remotely and telling you all is fine. The paying helpdesk answers vaguely and always will tell you that the problem will be fixed tomorrow. And today , their helpdesk network is down because of the flood of complaints.

    How do these companies expect to force users into paying more, if they're just a bunch of amateurs that can't implement their changes efficiently, or can't even offer support for al that money they receive.
    Telenet was even on a Consumer Watchdog programme because all those complaints.

    I think it's time we laid a T3 in our neighbourhood and took things in our own hand ;-)

    --
    blaah !
  122. lucky to have broadband by Anonymous Coward · · Score: 0

    In ireland we dont even have Broadband, so count yourselves lucky. At lease you have the option to take it up.

  123. Re:How exactly fast is a high-speed Internet servi by Anonymous Coward · · Score: 0

    Hmm.. Poland. OK, I'll put it in perspective. Think of it as paying $80/month to rent a team of very fast horses to ferry you back and forth between Warsaw and Berlin, Germany. Instead of needing to walk with sacks of potatoes on your back you can put them in a cart and pull them with these very fast horses and get to market quicker. Since the horses are much faster than you walking you can make more trips, bring more product to market, and make more money.

    Sorry if this is off.. everything I know about Poland is a little old but last I checked you guys were still riding horses and using swords and flintlock rifles when the Nazis invaded with tanks right? :-)

  124. lawsuit by rizzo242 · · Score: 2

    Class-action lawsuit, anyone?

    Look, IANAL (I not Like Being Anal, But I know I Anal...), but if the service was marketed as being without such bandwidth limits, it sounds like there are a few possibilities for legal recourse, such as false advertising (if they marketed it as "unlimited"), and/or the old bait-and-switch (if you can prove that).

    Your agreement almost definitely states that they can change the agreement at any time for any reason, but depending upon the circumstances you might find they're on the wrong side of the law on this one.

    Just a thought from a graduate of the Slashdot School of Business Law. Hope it helps.

    --
    "Sweet creeping zombie Jesus!"
    -The Professor, Futurama
    1. Re:lawsuit by SpinyNorman · · Score: 2

      Who said anything about bandwidth limits?

      I asume they're talkign about volume of data downloaded... SOMENE has to pay for it, and why should it be anyone other than the person doing it???? Sheesh.

  125. Wouldn't mind paying that.... by Tabercil · · Score: 1

    For $80 per month, I'd pay that if I had good usenet service. The old @Home service had an excellent feed locally, and good retention (about 3 or 4 days in binaries). The new Rogers feed has a wider choice of newsgroups, but the retention is short (about a day in binaries) and the completeness of any group is markedly lower. Good thing I have an account with Newscene to help me complete the stuff.

    And yes, my bandwidth usage was high enough to get clipped by their cap of about 3 gig per day.

  126. ADSL in the UK by f3lix · · Score: 1

    Well after reading many of the comments, I'm starting to feel rather lucky. My ADSL connection, provided by Andrews & Arnold only gives me 512kbit downlink, 256kbit uplink, but with it comes a block of IP addresses (as many as I can justify having), and no restrictions on what I run. On top of that, they're Linux friendly (and own the domain name sod.ms to prove it) and have been happy to help me out with any problems that I've had. They are one of the more expensive providers in the UK (I pay 70UKP/month), but it really is worth the cash.

  127. Let's see here... by Anonymous Coward · · Score: 0

    Rogers cable access... Let's see:

    3000 kbps = 375 kB/s downstream
    400 kbps = 50 kB/s upstream

    I think that's a lot more than most cable providers offer. If you are constantly using all that downstream (which is where the concern is) then you obviously are hammering the service beyond what you should.

    And since Rogers is Canadian, I assume this is $80 CDN (I haven't read the article). That's what, about $52 USD?

  128. Organs... by diesel_jackass · · Score: 2, Funny
    start selling organs to pay the bills?
    Damn! and all along i've been selling my organs to lose weight. why didn't i think of selling them for bandwidth?
  129. Food by juggler314 · · Score: 1

    It boggles my mind that anyone thinks $80/month for a fast connection is too much to pay. First off if you are reading this and know what a decent fat pipe costs (T3, OC-3), and by decent I mean DECENT, you know it's hard to make money reselling bandwidth.

    Even with the glut of installed pipes/bandwidth in this continent and the world prices have simply not come down enough to really make bandwidth a commodity. The collapse of the telecom industry over the last couple of years in a shining example of this.

    A good comparison here is to all you can eat sushi. Typically the sushi you are allowed to eat is just the "regular" stuff. IE you don't get the neat-o really good tasting stuff. Also service tends to be limited. And last but not least out of all the all you can eat sushi places you can find in NYC perhaps a few of them are truly worth the money. Yet they all stay in business cause when it comes down to it sometimes I want to pig out on sushi and not have a $60 bill for one meal!

    I agree that the companies should not raise prices without warning and without disclosure of this possibility at signing. I haven't read the canadian contracts, however I would bet dollars to donuts somewhere in there there's a clause that allows this.

    Stop whining and learn that you get what you pay for.

  130. $80? So what. by xeeno · · Score: 0, Flamebait

    Isn't that like 10$ US?

    1. Re:$80? So what. by Anonymous Coward · · Score: 0

      It's about $50 US. Big deal.

    2. Re:$80? So what. by cykaaro · · Score: 1

      It goes up $40, my pay sure the hell ain't going up $40 a month. You want to come pay it for me?

    3. Re:$80? So what. by ArnoldYabenson · · Score: 0
      It's like this: you pay the freight. Because otherwise all those people who aren't taxing the network with gigs of warez are paying for your copyright infringement activities.

      You can whine and moan about how $50 isn't affordable -- well, if it's not, stop downloading so much stuff, and get on board with the new low rate for reasonable users.

      As it now stands, its you getting a free ride on the payments made by "light users" -- d'you expect me to consider that "more fair?" How wrong you are.

  131. Same discussion everywhere by Hanul · · Score: 1

    We had the same discussions on heise.de in Germany many times. It's always like this. There are some whiners who insist on "fair use", saying it should be common sense, that no ISP can provide all its users being heavy users. Then there are others who say they know the fact, that all the heavy users are subsidized by the light users. The ISPs should get their calculations right and if it comes out to what Rogers Cable is planning, so be it. BTW, from what I see posted here, Germany seems to be quite cheap for flat rate DSL - it's just USD25-30/month for 768KB/s down and 128 up, "unlimited" :-)

  132. Actually it's really not their use... by Greyfox · · Score: 3, Insightful

    Drive away the 5-10% that use it for more than burst transmissions and web browsing and the business model gets a lot more profitable.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    1. Re:Actually it's really not their use... by Anonymous Coward · · Score: 0

      Down here (Atlanta, GA) they advertise using the words "downloading music and games" - if a provider has advertised that, what the heck do they expect. The customers they woo are probably going to do just that, which uses much more bandwidth than simple web browsing.

    2. Re:Actually it's really not their use... by cykaaro · · Score: 1

      think about it this way. Average MP3 file is 5MB. Say you download 50 songs a day, some you keep some you just want to checkout and delete,[250MB] Say you do that every day for a month [7500MB] And that doesn't include what you upped to others, mail, browsing or anything else you do, nor even touching on games. And hey, how about those of us who run websites, and upload to our servers? especially graphics? It goes on and on.....

  133. Seems reasonable to me by SpinyNorman · · Score: 2

    Broadband is about speed, not quatity of data dowloaded. It makes sense to keep the price of entry low and charge more to those that cost ypou more by downloading huge volumes of data.

    I don't want to pay even more for broadband just because some weenies are using the service to download ripped off movies or whatever... Let THEM pay for their own usage.

  134. Boils down to what limit is by GodSpiral · · Score: 3, Interesting

    A 10G/mo limit at current prices would be accepted by most. Potentially, it would improve service for most of us too.

    Basically, 10G would be the fair limit as seen by consumers. I expect that Rogers will choose a lower limit, because they think it will provide higher revenue.

    On another note, the following support calls should increase in volume.

    Some 14 year old I nuked, is ping flooding me 100GB per day using 25 Zombie nodes on your network. Please credit my account $5000.

    35 of the 50 spammers I reported last month are still spaming me, despite the fact I've repeatedly sent you their emails! Credit my account 10 cents now, you pigs.

    My download was interrupted and now I have to start over... Are you retards friggin incompetent?

    1. Re:Boils down to what limit is by VoiceOfRaisin · · Score: 1

      the sad thing is 10 gigs a month is NOTHING.
      i consider myself a medium user, i download the odd movies etc. but why not? rogers is 350k/s. it doesnt take long. i would guess i frequenty do 10 gigs A WEEK. you could do 10 gigs a week on a 14.4 modem if it was on the whole time at full speed, thats how much bandwidth it is. at the 350 k/s cap it can be done in no time at all. now the REALLY sad thing is i bet its gonna be LESS than 10 gig a month.

    2. Re:Boils down to what limit is by VoiceOfRaisin · · Score: 1

      ok my numbers were a little off. a 14.4 could do about 5 gigs a MONTH.
      but a 56k modem could do almost 5 gigs a week.
      anyways the point i was trying trying to make was it only takes a few hours to do many gigs with their current speed limits.

    3. Re:Boils down to what limit is by GodSpiral · · Score: 2

      I'm sure lots of people will be annoyed at new restrictions imposed on them even if the limit were 100GB/Mo.

      If you had to choose a limit that is fair to both the ISP and its customers, with deferrence to the customers perspective of fair, then I think 10Gb/mo is the number.

      Unfortunately, I expect the limit we see will be closer to 3Gb/Mo.

      10Gb is 333Mb/day. Most people could cut down their internet use to this figure, rather than drop their ISP. 3Gb is going to piss off customers.

    4. Re:Boils down to what limit is by geekoid · · Score: 2

      assuming the can take care of spam, and floodping problems, 3Gb is plenty for most people, progagly not for most people on /. , but certianly for most people, assuming they charge 22.95 a month for it.
      It won't be for gamers, or music and movie collectors, but thats probably less then 10% of overall users.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  135. Who sells "unlimited bandwidth"? by Monte · · Score: 1

    Then maybe the supplier shouldn't be selling the product as "unlimited".

    I'm missing something here - who, exactly, is crazy enough to be promising "unlimited bandwidth"?

    I'm looking at the Rogers EUA right now and it promises "unlimited connect time to the Internet and to other information" (emphasis mine). I don't see any promises about any guaranteed level of bandwidth.

    I think the d/l hogs are complaining that they're not getting something they were never promised in the first place. I'd be happy to be proved wrong, however.

    1. Re:Who sells "unlimited bandwidth"? by IsThisNickTaken · · Score: 1

      I can't prove you wrong and you are probably right.

      I would not be surprised by the following scenario. Given that Rogers is planning on coming out with a tiered service due to d/l hogs, they would probably also want to change their EUA from unlimited bandwidth to unlimited connect time if it had been previously advertised as unlimited bandwidth. So has the EUA always been like that, or has it recently changed?

    2. Re:Who sells "unlimited bandwidth"? by Monte · · Score: 1

      So has the EUA always been like that, or has it recently changed?

      The one I quoted is at least a year old, according to this page.

  136. Help customers make better use of the system... by dpilot · · Score: 3, Interesting

    instead of treating them like idiots in front of TV sets.

    First point, bandwidth is instantaneous, or at least short-term averaged. It isn't something you lump by the whole-day and average. Telephone rates are tiered: 8:00-17:00 is expensive, 17:00-23:00 is cheaper, and 23:00-8:00 is dirt cheap. Plus weekends go on another rate scheme. This is all based on usage, and giving us monetary incentive to shift our usage and even out load on the telepone infrastructure.

    Why can't bandwidth caps be the same way? I'd be perfectly happy to set a cron job to fetch ISOs in the wee hours of the morning.

    Which brings me to point two: Multicast - I don't know enough about it, basically some rules in the firewall script to prevent its abuse. I believe it may be used in streaming media, but don't know enough.

    But why can't "they" (whoever "they" are) figure out that there are more things that would be well-done with multicast, and use it. How about if the ISP could multicast a Usenet feed through the night? If I want a Usenet feed, tune in and catch my groups. How about if "someone" (neighbor of "they" above) would multicast ISO images.

    There seems to be this evil desire to turn the Internet into TV. Well, why can't we co-opt some of the good side of TV, and make more efficient use of bandwidth by 'broadcasting' some of those things so dear to us?

    Finally, someone else brought this up, and it bears repeating. If they're going to bill me for use of bandwidth, then we need to something about unsolicited use of bandwidth. Script kiddies probing me are now causing financial damage. Spam causes financial damage. Getting DDOSed causes me financial damage, in addition to the service denial, itself.

    --
    The living have better things to do than to continue hating the dead.
  137. What bothers me... by fdiskne1 · · Score: 1

    ...is that they change your service without notifying the customer. One day I discovered that I no longer had Usenet service. I talked with a friend that said he "heard somewhere" Cox was limiting their customer's Usenet bandwidth. I checked their service agreement and it said nothing of the sort so I called them. They confirmed they changed it and it is on the acceptable use policy. When I looked, yes, there it was. One sentence in a several page policy.


    My friend and I were/are considering starting a grass-roots effort to call Cox every day and ask what has changed in our service in the past day. I think if enough peolpe participated, they might see some advantage to notifying customers of changes in service.


    I've told them over and over that I want to know what I'm paying for. The only way to keep up with it is to read the acceptable use policy every time I want to access the Internet or call them every time. First the upstream bandwidth cap, now the Usenet cap. What's next, only email and web service?

    --
    But why is the rum gone?
  138. Why they promise something they can't deliver? by slaida1 · · Score: 1
    I'm exaggerating a bit but: they seem to think that if average user downloads 10Mb/month, they can share even 128kbps line between nearly 35000 users and claim they all get 128kbps downstream bandwith.

    ...forgetting any and all traffic spikes, assuming that 100% of capasity is used all the time and evenly consumed by users. 10Mb/month with 128kbps line means that if user utilizes full 100% of bandwith downloading stuff, he's online only approx. 1m18s/month.

    --
    Preserve old classics: copy your collection onto all hard drives.
    1. Re:Why they promise something they can't deliver? by TMacPhail · · Score: 1

      10MB per month? I have a download meter and am able to monotor how much I download and upload while keeping great stats about it. Even on the lowest days when I dont explicitly download any files and just do simple web browsing and checking, checking my e-mail, ect... I go over 10MB with no effort. When I was on 56kbps a year ago I would not doubt that I went over 10MB per month.

    2. Re:Why they promise something they can't deliver? by cykaaro · · Score: 1

      10MB? Sh*t man!, just playing online gaming will get you above that like nothing!. Seriously, ever play Unreal Tournament? Ever had to download new maps etc? They average a couple MB's each, not to mention what's sent/received playing. Then there's mail, browsing, forums and anything else you do. From many I know 'average' usage can be anywhere upto 2.5GB in a day easy if you are on for several hours. Many cable and DSL providers did have [if they still do at all] a 5GB daily limit. Anything over that and an email would be sent questioning your usage. Seriously, do you watch Video streaming from a tech site? download a few funny avi clips you come across? download cartoon movies? Send pics of the newborn to your parents and relatives? talk to them on ICQ, or other such programs as well as your friends you know world wide? I do nothing I didn't do on dialup before I got cable, I just can do it faster, and for that service is why I'm paying twice as much for. When it comes that other cable providers are allowed up here, and eventually they will be, just like Sprint Canada is allowed to do long distance, Roger's and Shaw's monopoly will ended. Right now there is no competition as they do not share the same areas, and Symaptico high-speed is the only one. Some of these posts saying justified blahblahblah can suck up to the corporate ho's and kiss @ss. Bottome line, the consumer always gets the short end of the stick. If my pay went up as much as the damn cable does, phone does, and the rest we have to pay, and now they want to do this? It's all about profit, and getting more subscribers. Dont' be so fooled. Rogers owns a lot of there equipment before @home went under, and see all of a sudden what they're trying to do now that it has? On top of that, don't forget the prosed plans the the cable companies as a whole have of running their own pipeline for Canada. When that's in place just think of the money they make on top of what they already do as not only they will own their own pipeline, and charge their users, they be charging money for other ISP's to use their pipeline. And in the end? comsumers follow like sheep and put up with it. If someone wants to just agree and go along with big corporations dictating, well, go right ahead. I won't be one of them. They only survive by their customers. Customers go elsewhere becaue they're pissed, they lose out. Why do you think so many in Canada like having DirectTV up here? Because they're sick of the prices cable companies are charging up here.

  139. Yes, if they meter, where's the meter? by extra88 · · Score: 2

    I understand the rationale behind charging extra for high bandwidth use but fear poor policies will turn the general market off to broadband service, leaving us with a 20th Century Internet.

    If the company wants to meter people's bandwidth, they have to provide a meter for the end user to read. Residential telephones don't have meters but there's not much need because the amount you're charged for one minute of service does not vary by an order of magnitude and the user tends to know what the per minute charge will be (unless you're like me and call a relative in Taiwan. Oops.) Electrical service provides a meter in the house which is good because the amount used can vary quite a bit. Bandwidth usage can vary even more greatly so a user-readable meter is even more important.

    Self-metering might work if you have one computer but is greatly complicated by having even one more computer. The meter could be built into the cable modem but then you're limited to what can be squeezed in the firmware and you still might be metering local traffic for which you shouldn't pay. So, the metering should be done centrally and accessed by the user. This puts the metering where it counts, close to the ISP's uplink.

    There are still problems such as the example of paying for someone who pingfloods you.

  140. Simple? by interiot · · Score: 2

    The mantra of the 90's seemed to be "buy marketshare now, make money later". Because of the global economy, we're in the make-money phase. Broadband use is still low, so perhaps the market hasn't had time to benefit from economies of scale yet.

  141. Headline should be: Cheap Broadband! by Ian_Bailey · · Score: 2, Informative

    What the poster fails to mention is that while big downloaders are getting charged this high price, Rogers is also creating an "economy" price plan, where for 20$ Canadian (that's like 13$ US) a month will get you high-speed access with download caps. This is fully in-line with Canada's (policy? suggestion?) plan to get high-speed to everyone.

    Personally, I would like to see a dynamic plan, along the lines of a phone bill, that would charge you based on the amount you DOWNloaded.

    And I know some people complain about the ping attacks, and various other claims, but putting on customizable hourly and daily caps (not to mention only using DOWNloads) could prevent that most of the time (not to mention not giving out your IP address in the first place)!

    1. Re:Headline should be: Cheap Broadband! by jpt.d · · Score: 1

      We already have download caps.

      The bandwidth I draw includes about 500mb per week for every new enterprise episode, then about 1/4 of a month worth of 12k/s for Wolf FM 128k radio. Other than that it is the normal usage.

      --
      What we see depends on mainly what we look for. -- John Lubbock Now search for that bug slave!
    2. Re:Headline should be: Cheap Broadband! by Shaman · · Score: 1

      Goddamned right. Well said.

      Except that uploads are also a concern, especially if the user is sending DDOS packets. And those, sir, are a real and present danger on the Internet of today.

      --
      ...Steve
  142. Would you rather pay... by acoustix · · Score: 1

    ...around $600 a month for a T1 line? Because that is essentialy the the download speeds that you are getting. You people just don't get it, do you?

    BANDWIDTH ISN'T CHEAP!

    The companies don't want you online all of the time because it costs them more money for the extra bandwidth. They don't expect you to be using the service constantly.

    Its kind of like the 56k ISPs. You can have unlimited hours of use, but they don't want you connected if you're not using it. They don't want an idle connection wasting a phone line. Don't get me wrong though. I'm not on their side. There needs to be a compromise somewhere.

    --
    "A plan fiendishly clever in its intricacies"- Homer Simpson
    1. Re:Would you rather pay... by screwtheNSA · · Score: 0

      Okay, how much DOES a T1 installation cost an ISP to warrant such high costs to the end user? If every customer on their network pays that amount for a T1 line and they have 100K users, how much does that "service" really cost to implement overall? Is T1 gear THAT expensive? I doubt that. We have DSL service in my area, but not fro out of town customers, the loading and throughput would go down the toilet after a couple of miles, so, T1 is not an option for us, and cable is also not run out this far outside the city limits yet.
      So, I am stuck with lousy dialup service for $19.00/month. I signed no contract, no agreement for "unlimited" usage. If I had a legit use for a server, I could run that from the house and nobody would ever notice this at "my" ISP...they are ALL brain dead there. They have "service" from 7AM to 10Pm monday through friday, but call them, and you get voice mail, no live bodies EVER answer the phone at NEWNORTH NETWORK of Rhinelander, WI. Tech support is by a few kids fresh out of high school there, and family members of workers of Citizens Comm. also. They NEVER hire from outside the company, I tried for years to "get in" but since I was not related to any employess there, my resume got "filed" in F-13(trash can) as we call it here. How many /.ers need 3 attempts to connect to their ISP like I do? Errors always pop up on the servers, and I can never establish a good reliable handshake even after initial connection is established! I ping the network and get no reply on any port I choose, and even port 80 is blocked, which is the port NNN uses almost exclusively! Since we have a "few" other ISPs in the area, I stay with NNN due to having our telco service through Citizens, so one bill is easier for me, but not from ease of use, just less paperwork to peruse. We tried the "others", but BFM has too many outages, and Go2America is also unreliable as well. The next ISP wants to bill me in 20 hour "blocks" of "limited" I-net service(bullshit!)for a paltry $15.00/month no less(who thinks this crap up anyhow?). I use 20 hours in less than 2 days, but a month..really? No wonder ISPs are dying, and good to know that too from my take on things that is! Screw the people making you money, you deserve to be out of business fast then. This makes as much sense as a credit check to get cellular service when you own your home...why does anybody need a credit check for a damned cellphone anyway? I am so happy I disconnected my service a long time ago! I had cellular service since 1983, so after all those years of super bills, I finally said to hell with it and dumped my provider and saved good money in the long run too! T1, ADSL, DSL. All names used to steal money with highly touted connect speeds and then getting limited with how much you can D/L from the public network...RIDICULOUS folks, really! No T1 gear is so costly to install and get running as to be worth $50- $100.00/month just to connect at above 56K dialup! Those fees are bogus and a clear format of greed I have ever seen. T1 costing $500 and upwards is NOT a benefit except to the ISP.
      Do the math...35,000 user at $69.00/month covers not only the service, but the equipment, technicians and all overhead of operations daily! T1 is the BEST form of RIPOFF for internet access I have ever known, and is NOT worth the money just to D/L U/L faster than 56K dialup.

      --
      206.39.38.2, DDN-BLK-36, DOD NET INFO CENTER. 800.365.3642 206.36.0.0-206.39.255.255 NET RANGE.
  143. It's My Fault by rtrifts · · Score: 2, Informative

    I'm in Toronto - and I am a bandwidth hog.

    I am not sure what my bandwidth usage in a given month is - but my guess is that its close to 50gigs.

    That said, the vast majority of that *was* for NNTP - so that's local bandwidth use on Rogers own network - not off of it.

    That difference is critical - as it means the variable cost of providing that bandwidth use is minimal. I repeat - the "hogs" were not (till now) sucking up bandwidth like this via Morpheus. They were doing it with Newsbin.

    My biggest problem with this pricing scheme is that it is was announced at the same time - ON THE SAME DAY - as Rogers access to the @Home NNTP newservers went dark.

    The suggestions by some posters here that Rogers newservers are now "not as good" as the old @Home groups is a HUGE understatement. The new Rogers NNTP access is simply awful - utterly awful. Binary groups might as well simply not be available at all.

    They are now USELESS, utterly useless. And now the NNTP junkies will be forced to turn to Morpheus for the same content. Except Morpheus will be sharing files 24/7 and will do so off network. (This will cost Rogers some serious cash - Morpheus' variable cost to Rogers will be high).

    In any event, I find it more than a little convenient how - on the same day that Rogers deliberately cuts off usable access to NNTP binary groups, an article is leaked to Globe And Mail threatening to up the fee charged to bandwidth hogs.

    A mere coincidence? I think not.

    Last 2 points

    1 - In USD the propsed charge is not bad. Except I don't earn an income in USD. I earn it in CDN. And we don't make 40% more than you guys in absolute dollar terms.

    It's an expensive hike guys. It will hurt a LOT.

    2 - @Home didn't go under becasue of low bandwidth charges. They went under because some IDIOT paid billions for Excite at the height of the dot.com boom. Please fon't re-write history to suit your argument de jour.

    --
    .Robert
    1. Re:It's My Fault by fire-eyes · · Score: 1

      That said, the vast majority of that *was* for NNTP - so that's local bandwidth use on Rogers own network - not off of it.

      Are you sure about that? The NNTP server for me is named something.myisp.tld , however further investigation shows it is no where on thier own network, in fact it's 4 hops away from any part of their network.

      My biggest problem with this pricing scheme is that it is was announced at the same time - ON THE SAME DAY - as Rogers access to the @Home NNTP newservers went dark.

      Hrm. That does suck. Maybe their NNTP servers are off their network :/

      --
      -- Note: If you don't agree with me, don't bother replying. I won't read it.
  144. If I had a choice... by IPFreely · · Score: 2
    I'd choose bandwidth billing without any filtering or limitations over a flat fee and lots of usage filtering (restricting servers, VPNs, other protocols). That way, you could do whatever you want, you just pay for what you use.

    There is going to be some type of catch. which one would you rather have?

    --
    There is nothing so silly as other peoples traditions, and nothing so sacred as our own.
  145. Earth to Timothy by postman · · Score: 1

    you can't use it [broadband access] to full potential without having to start selling organs to pay the bills. That's why, one by one, companies that tried to sell unrestricted broadband access for low flat fees are going out of business. Go ahead and give it a try - if you can run a profitable business selling unrestricted broadband for $50 a month there will be plenty of customers.

  146. Remember: Them's Canajun Dollahs by CheeseburgerBlue · · Score: 1

    I'm a Rogers customer, and I can assure everyone that they really are an unpleasant company to deal with. But -- at least in my neighbourhood -- the connectivity itself rocks.

    However, they're currently charging approx. US$ 30/month for unlimited bandwidth. They're talking about making the highest tier pay around US$ 50/month. That's still stinking cheap!

    I'll pay that, as long as the service is there.

    I would also love the free ride to continue. I would also like it if they couldn't do dastardly things like changing their TOS on the fly. I would also like a pony.

  147. Who Really Needs the Bandwidth? by SPaReK · · Score: 1

    Why don't all these cable and DSL companies take a look at their user base, and instead of offering HIGH SPEED 1.5mbit/sec downloads to Granny and Grandpa just give them a dialup account? This will allow them to check their email and see the cute little pictures of their grandchildren. I mean are they really gonna use all the bandwidth that they are given? How many people in this country would actually use 1.5mbit/sec (or whatever is most common) of bandwidth if they had it? I'm sure several slashdot readers could use it, but most Americans only need a dialup, however companies and society has impounded it in their heads that faster is better and "you can download 50 emails in 10 secs with ADSL!!!"

    Just my 2 cents

  148. It makes sense by Anne+Onymus · · Score: 1

    Looking at maybe $20-25 (Canadian!) per month for a decently fast 24/7 connection with limited bandwidth, $45 or so for typical service, and maybe $80 for a fatter pipe and unlimited use -- it sounds reasonable to me.

    I'd gladly pay AT&T Broadband US$50-100 per month for a range of static IPs, unlimited bandwidth use, and a fairly fat pipe (at least 256k), and the right to run servers from home.

  149. Bunch of law-breaking whiners... by technopinion · · Score: 1

    Probably 90% of the people who don't like this, don't like it because it will make them pay more for their copyright-infringing illegal activities. I'm not saying that's everybody, but I'm sure it's a good portion.
    Can't stand paying an extra $40 a month because you're too cheap to buy games/movies/music? Sucks to be you...
    I'm all for charging by the byte.

  150. Seems fair to me by walterbyrd · · Score: 2, Insightful

    The idea behind home broadband is to allow individual users to surf the web faster. Light use.

    Heavy corporate users should pay for a T1 or whatever.

    The companies that provide broadband are struggling to break even. Clearly these companies can not provide T1 for $50 a month.

  151. Why??? P2P??? by JohnDenver · · Score: 4, Interesting

    What exactly has caused this?

    Probably people downloading full-length movies on P2P networks like Morpheous. (My brother has about 100 some full-length movies at 600 megs a pop)

    Have companies overestimated network capacity?

    I think they didn't expect P2P and downloading full-length movies would become a normal use for thier service. When they were making estimates some 5 years ago, they probably anticipated streaming audio and video, downloading a game here and there, maybe the occasional warez trader.

    I'm pretty sure they didn't expect the average customer to use bandwidth like a warez trader.

    --
    "Communism is like having one [local] phone company " - Lenny Bruce
  152. Economic analysis and predictions by Anonymous Coward · · Score: 2, Insightful
    Look at what happened to ISP's, starting in about 1995. Late in the year, AOL decided not to sock people per minute. Prodigy's customers hemmoraged into AOL's membership, and Prodigy stopped socking people per minute.

    The capital chased the profits.

    If "obscene" bandwidth charges are the order of the day, then companies will climb all over each other to serve the market, and the timing for some latecomer will be disasterous. If the money is good for a bandwidth provider now, then a glut can follow. Who wins then?

    If companies get enough hopes built up to get your money on a gigabyte/month basis, well, the velocity of data will increase, making a mild version of Moore's Law. Cisco is drooling at the idea of ISP's feeling hope--any hope.

    Don't be so pessimistic.

  153. Could somebody clarify something for me? by Bake · · Score: 1

    I live on the other side of the pond (Eurotrash, that's me) we call the Atlantic and I've been wondering about the download caps and what the service providers do when someone reaches the cap.

    Do they just shut down your service until the next month or do they just charge X cents per MB/GB after that?

    They way things are set up in my country is that I've got a DSL line at home and I've got a cap of a GB now and my provider just charges me a couple of cents per MB after I've reached my cap.

  154. Having your cake ... by karb · · Score: 2, Insightful
    I don't think that many people realize that charging for bandwidth is the route to freedom.

    Every month there is a story on /. about how people can no longer run servers on their residential connection, can no longer do VPN, run multiple computers, etc.

    I believe these are mostly plays by broadband providers to limit bandwidth. If we're paying for bandwidth, I don't think they would care what you were doing with it, beyond spamming or hacking. And that would be very, very cool.

    --

    Jack Valenti and the MPAA are to technology as the Boston strangler is to the woman home alone

  155. Deal! Bandwidth ain't free by ygbsm · · Score: 2, Insightful

    The reality is that bandwidth costs money, and those who use significantly more will have to pay for it . . . There is nothing abnormal about this pricing model, it is there with any commodity. And don't use the poor example of cable TV, if you watch cable TV 24/7 you don't consume any more of a limited resource . . . to all you bandwidth hogs, PAY UP!

  156. Stop downloading stuff you don't need. by Dog+and+Pony · · Score: 5, Insightful

    Simple as that. I know lots of people that download stuff more or less 24/7 "just because they can" or even more stupid "because they pay for it anyways".

    I use my broadband to:

    a. be online all the time, so I don't need to dial up a slow modem pool when I need to check some facts, plus it is nice to get email at once and so forth.

    b. download what I do need which really isn't much.

    I would really welcome a policy on my provider where you pay for what you use, same as the providers themselves do. That would be fair. Now I probably pay way too much, to finance someone elses compulsive downloading.

    You don't need, you probably don't even want 90% of of those "impressive" 120 GB anyways. Do you use it?

    I thought so.

    1. Re:Stop downloading stuff you don't need. by Deagol · · Score: 1, Flamebait
      Simple as that. I know lots of people that download stuff more or less 24/7 "just because they can" or even more stupid "because they pay for it anyways".

      I'm one of those users. I'm sick of AT&T limiting my upstream to 128kbs, upping my rates by $5 every 6 months, and cutting my d/l speed in half when @Home went under.

      So, to "protest" I'm gonna take all the pipe I can get. I have a "wget -m local-kernel-mirror" going in the background at all times.

      Yeah, I might be seen as a prick, but AT&T has the cash to not be such assholes when it comes to their rates and bandwidth policies. Screw-em.

    2. Re:Stop downloading stuff you don't need. by CokeBear · · Score: 1, Troll

      You sir, are an asshole.
      Its because of people like you that this planet sucks.

      --
      Reality has a liberal bias
    3. Re:Stop downloading stuff you don't need. by Deagol · · Score: 4, Insightful
      sI'd counter that it's the corps that cause the world to suck. If I could get decent up- *and* down-stream speeds, I'd behave in a heartbeat.

      If I weren't moving soo, I'd switch *back* to Qwest (ugh!) and get slower DSL so I could get *faster* upstream.

      Right now I get 1.5mbps down and 128kbps up. If I had the option of paying the same rate, but getting, say 512k/512k, I'd do it in a heartbeat. You how shitty the latency is on a SSH session when it's sharing a 128k upstream pipe with a data upload? It's close to unusable!

      I know that switches and routers *can* custom-fit each connection, so if I want 512/512 and Foo wants 128/3.0mb, it can happen. The problem is that they don't offer it and thereby cripple us otherwise non abusive subscribers.

      I stand by my protest.

    4. Re:Stop downloading stuff you don't need. by cburley · · Score: 3, Insightful
      I'd counter that it's the corps that cause the world to suck.

      No, he's right, it's people like you. Corporations are, fundamentally, groups of people, and the more they are like you, the worse they behave.

      If I could get decent up- *and* down-stream speeds, I'd behave in a heartbeat.

      Or, if you were a decent, good, or moral person, you'd behave.

      Instead, you willfully and intentionally choose to directly disrupt your neighbor's Broadband access by sucking up all the shared resources they, as well as you, pay for under an arrangement that assumes (without being able to easily enforce it) that such abuse will be rare.

      Further, you willfully and intentionally choose to indirectly increase the costs borne by all your fellow users of the service -- even those not directly impacted by your bandwidth-burning escapades -- in a quixotic attempt to change the practices of a corporation.

      You could just terminate your service. Or just use what you need, not abuse it and your neighbors, and find another approach to changing the global corporate ethic.

      The problem is that they don't offer it and thereby cripple us otherwise non abusive subscribers.

      But you're an abusive subscriber.

      As a fellow Broadband user, be assured that you are acting as my enemy.

      I stand by my protest.

      It's not a protest. It's a petulant, childish, act of vandalism.

      It's nothing more ethical nor moral than expressing your frustration at a lack of proper environmental oversight by the US Government by burning large tracts of old-growth forests.

      Of course, I can understand how you came to believe you were acting appropriately. Techno-nerds seem prone to believe their ability to do something technically "elite" trumps any straightforward moral code that would rebuke their behavior. That's why, for example, people can't make moral distinctions between a DDOS attack and a "slashdotting" -- they look only at the effects, ignoring the motives of those contacting the server.

      So you probably think you're some kind of technically elite uberhacker and therefore privileged to attack your neighbors in ways they cannot possibly defend themselves against, short of disconnecting themselves from Broadband in favor of some other less-featureful and/or more-expensive solution (something you yourself plainly refuse to do, so you decide to punish others for your own decisions, and blame "The Man").

      Now, if one or two of your neighbors decided to suck up all your fresh air by setting fires all around your house, maybe then you'd begin to rise above your own moral idiocy and see such behavior as generally immoral -- because you won't be quite so impressed with the technology at that point?

      In short: when you were taught to share with your neighbors in kindergarten, that wasn't meant to include sharing your misery. Grow up and start behaving like a responsible adult. I'm sure you have it in you somewhere.

      --
      Practice random senselessness and act kind of beautiful.
    5. Re:Stop downloading stuff you don't need. by Anonymous Coward · · Score: 0

      You're right, his reaction is childish. But it's a reaction to deceptive advertising and product design. Broadband providers continue to promise 24/7, full bandwith, "It's DSL, not a shared line!", enjoy videostreaming, etc. If THEY were decent, good or moral, they would just say what the limits are. Or they could charge extra for the traffic. Either way people wouldn't be so excited about broadband and the provider would lose business. As long as they stick to deceptive advertising, the only moral way to treat bandwith hogs is to write them off as advertising costs.

    6. Re:Stop downloading stuff you don't need. by cburley · · Score: 1
      You're right, his reaction is childish. But it's a reaction to deceptive advertising and product design. Broadband providers continue to promise 24/7, full bandwith, "It's DSL, not a shared line!", enjoy videostreaming, etc. If THEY were decent, good or moral, they would just say what the limits are. Or they could charge extra for the traffic. Either way people wouldn't be so excited about broadband and the provider would lose business. As long as they stick to deceptive advertising, the only moral way to treat bandwith hogs is to write them off as advertising costs.

      I won't disagree with your analysis.

      But the problems we have in the world are almost never because of immoral actions; rather, because of immoral reactions.

      The deaths of 70-plus people (including children) at Waco, the Oklahoma City bombing, the 2001-09-11 attacks -- all were reactions to immoral actions or other reactions, as perceived by the players involved.

      If somebody else's immorality were such an easy excuse for one's own immoral behavior, then we needn't ever again consider moral issues at all, since everyone will always have an excuse.

      So, you're right, his childish reaction is a reaction.

      But it's not a response, and it's definitely an attack on his neighbors, upon whom he wishes to impose misery, presumably to try and win them over to his "cause".

      (I wonder if he's "man enough" to have leafletted his neighbors explaining his position, e.g. that he's gratuitously sucking up their shared Broadband to try to convince some corporation to change its ways? Or does he just expect his neighbors to suffer poor throughput, without understanding the reasons why?)

      --
      Practice random senselessness and act kind of beautiful.
    7. Re:Stop downloading stuff you don't need. by Anonymous Coward · · Score: 0

      Dead link in your .signature -- just thought you'd want to know.

    8. Re:Stop downloading stuff you don't need. by Anonymous Coward · · Score: 0

      If I could get decent up- *and* down-stream speeds, I'd behave in a heartbeat

      Mmmhmm. Right. And if CDs only cost $5, no one would use napster.

    9. Re:Stop downloading stuff you don't need. by Anonymous Coward · · Score: 0
      Simple as that. I know lots of people that download stuff more or less 24/7 "just because they can" or even more stupid "because they pay for it anyways".

      Seems like fine logic to me. I am paying for it, so I might as well share my fires 24/7. (No, I don't download constantly, as there isn't that much I care to download.)

    10. Re:Stop downloading stuff you don't need. by Kwikymart · · Score: 1

      How closed minded are you? They dont charge extra and cap just to piss you off or be assholes. They do it because people use the service more than they estimated what would be practicle and realistic. When you sit there with wget running 24/7 you are just adding to the problem. You are doing nothing for yourself, because they are still going to pass the extra cost you and many others like you make on to the consumer anyway. Trying to put out a fire with gas is not wise.

      --

      Buying a Dell computer is equivalent to dropping the soap in a prison shower.
    11. Re:Stop downloading stuff you don't need. by Anonymous Coward · · Score: 0

      What a brilliant idea. Suck all the bandwidth you can, slow it down for everybody, and force the ISP to buy more bandwidth and thus raise prices again. Why didn't I think of that?

    12. Re:Stop downloading stuff you don't need. by Anonymous Coward · · Score: 0

      The split tongue nature of broadband advertising vs actual product is what makes his reaction understandable to a certain degree. I'm not saying I would go that route myself, but I had a much easier time condemning such unfriendly behaviour if the providers were a little more open about what is and what is not their product. Unfortunately immoral reactions don't go away if the immoral actions are stopped. But then it's at least obvious who's the one to be blamed.

  157. Where are you? by ashpool7 · · Score: 1

    T1 in my BFE town cost $600.

  158. Exchange Rate != Purchasing Power by why-is-it · · Score: 2

    As many others have stated, the cost of this is not ACTUALLY $80 per month. It is 80 Canadian Dollars per month, which is 50 US Dollars at the most.

    The above point is essentially true, however it might be worthwhile to point out that in the domestic market, the Canadian dollar has >80% purchasing power compared to the US dollar in the US domestic market. Prices are not 40% higher in Canada than they are in the US.

    --
    *** Where are we going? And what's with this handbasket?
  159. Good service costs good money by wizman · · Score: 2, Insightful

    I'm frankly VERY tired of seeing an ARTICLE on the main page of slashdot at least once a week about someone whining about their broadband prices going up. I still don't get why people think $80 per month is a ripoff for quality reliable bandwidth, or why people think they should get 100x the speed of their dialup modem for only $10-$20 more per month.

    I think I said it best last time someone cried about their bandwidth bill, so I'll just quote it here...

    "It's simple business. A broadband ISP has to actually MAKE money off of their customers. Upstream bandwidth is extremely expensive, and the residential market has been proven to hog bandwidth with p2p download services. There's no profit to be made when a customer consistently uses their 768k dsl or cable pipe and pays $39/month (US) for it. Broadband ISP's have to rely on the idea that only a part of those resi customers will chug bandwidth, and the less demanding users will "buffer" the effect. But, the fact seems to be that broadband users are bandwidth hungry. Businesses pay more and use less, and are glad that they have a fast and reliable connection. Residential customers, in my "wireless isp operating" experience, complain that we charge $69.95/month for a 512k package, complain that they don't get a /29 with that, complain that they have to buy a bit of hardware, complain that for 5 minutes their mpg ping times went up slightly, and complain about anything possible. Business clients purchase the same package and are happy to have a reliable service and a knowledgeable staff behind it.

    It's no wonder broadband providers are either a) priced more than the competition, b) staying away from residential markets, or c) failing."

  160. Multi-tiered not so bad - more potential services by jmoody · · Score: 1

    With a few exceptions this entire thread has been brought up before.

    However most of you fail to see the potential advantages to being offered a 'tiered' internet service. What other potential services could be added for this additional rate? Broadband has been generalized to the advantage of the so called bandwidth hogs but at the expense to not only those who use very little bandwidth but also to those who would like have other services available without going to corporate rates.

    These 'value added features' could include;
    - Possibly a removal of port blocks (25, 110, 21, 80 etc etc.) that have become accepted?
    - Possibly static ips?
    - Reverse DNS mappings?

    Possibly other advantages like mail backup or other so called corporate services which until now have not even been available at any rate (for residential clients).

    Surely some of you could use a well priced residential solution which allowed you to do more then download from Kazaa - or is this where /. is headed.

    Few broadband ISPs currently offer these, but perhaps with the acceptance of a multilevel system these new packages, albeit more expensive will allow those of us who desire a better level of service to receive it.

    I suggest anyone looking for such a company check out [plug] http://www.magma.ca a Canadian full service internet provider whom not only offers corporate addons, but also offers static ips, and other features on all its broadband packages (both residential and corporate).

  161. Why not cap usage only on peak time? by Anonymous Coward · · Score: 0

    Shouldn't be too complicated, just calculate a 14-days sliding average of bandwidth usage per customer (do that every midnight), and *ONLY WHEN* the pipe is saturated, cap the users who's average is more than, say, 64kbps, at something like 128kbps or so. this way regular (read: non-24/7-hogs) users can get their 2Mbps peaks whenever they feel like it, but if you try to suck Gigabytes every day, you'll get capped pretty soon.

  162. What exactly IS a bandwidth hog? by fadeaway · · Score: 1

    I'm just curious about definitions here. I've never been personally contacted by rogers, but I know I've used anywhere in the range of 5-30 gigs a week without running any kind of server. This is mp3 grabs, online gaming, and surfing high-bandwidth sites (newgrounds, ifilm, etc.). And what about when my gf hops on Morpheus, grabs a few mp3's, and forgets to close it down? I've come home from work after it's been left on accidently and there's been over 15 gigs in transfers from people leeching off me. Considering that it's difficult to close (clicking the X in the upper right corner simply minimizes it to the system tray, you have to right click on the system tray icon and select "Close" to shut the program down), I'm sure this happens to many people who don't know better as well. I'm all for charging people who find it necissary to run 24/7 servers on their box, but is the line going to be drawn between that and legit higher bandwidth uses?

    1. Re:What exactly IS a bandwidth hog? by praedor · · Score: 2

      Someone with nothing better to do than download megabyte after megabyte of porn, music, warez... Someone who apparently has no life outside their computer and is selfish enough to take bandwidth away from everyone else so they can have a good wank over Britinny Spears videos.


      It should be pretty self-obvious what a bandwidth hog is...and its precise definition must be based on how wide a given pipe is. On cable, you are sharing the same pipe with many others. What you take is bandwidth not available to others who are also paying for the service (and perhaps not getting what they expected because a bandwidth hog is taking it from them).

      --
      In Bushworld, they struggle to keep church and state separate in Iraq as they increasingly merge the two in America.
    2. Re:What exactly IS a bandwidth hog? by fadeaway · · Score: 1

      Granted, it's obvious to you and I what a bandwidth hog is, but what is Rogers definition going to be?

      I seriously don't want to be tossed into the same $80/m teir as a guy who's running a 24 hour ftp site becuase Rogers, in all of their wisdom, deems that anything over 15 gigs a month is "heavy".

      Also, how exactly will your level of use be determined? Monthly? By past use? There's just too many variables to offer a realistic and fair pricing scheme.. unless they charged for actual bandwidth used per month, which I would find to be fair I guess.

      Another question I'd like to ask.. does this "10% of the users use 70% of the bandwidth" seem realistic? I mean, c'mon, how many people do you think REALLY get a cable modem just to surf and read email? Give me a break.

  163. Let's talk money.. by unorthod0x · · Score: 2, Interesting

    I'm going to pull out my Rogers monthly bill for your edification:

    Cable Services:
    21.29 - Basic Cable Service
    12.96 - Cable Plus Combo
    Information Services:
    39.95 - Rogers @Home Service
    9.95 - Rogers @Home Network Connection
    0.00 - Rogers @Home Cable Modem Rental
    Digital Cable
    10.95 - Digital Terminal
    11.95 - The Movie Network
    2.00 - Superstation Pack
    3.00 - Moviepix
    Tax
    4.97 - PST
    7.84 - GST

    Total: $124.86

    This is what I fork out on a monthly basis; this is after already having to scale back my TV channels due to their outrageous cost and my bare usage of them (an additional $85.99), I also removed a third extra "IP" (another $9.95) since they switched to DHCP. So if I wanted to get everything that I'd like from this company and add in an additional forty bucks for maximum bandwidth usage, I'm looking at roughly $260.80 a month, paid out to the same company. That hurts.

    Now for all the wiseguys that're thinking about sauntering over to yahoo to convert that figure to your oh-so-powerful US dollar: think twice and factor in your wages/cost of living before you even attempt such a comparison. Either way you cut it, having TV and Internet cable is already darned expensive. If they want to raise prices then their customer service, TV and cable service in general needs to improve; I've experienced countless annoying, lengthy and unexplained downtime. I've been blatantly lied to by tech support staff that are either feeding out lines passed down from their manager, or refuse to deal with their cluelessness. I've also had the entire network mysteriously switch to a DHCP setup - of which I was informed by snail mail a full seven days after the fact. My entire building was denied access to free preview channels due to some "technical" issues, and after having the buck passed back and forth between building management and Rogers, Rogers still had the gall to call when the free previews finally ran out (all we saw was a black screen) to try to sell us on them ("We hope you've enjoyed your free preview, now you can buy all of these channels.."). I'm going to feel ripped off no matter what they charge for TV or Internet; this is one heck of a disorganized company, where the left hand has no clue what the right is doing.

    1. Re:Let's talk money.. by fire-eyes · · Score: 1

      I don't have sympathy for someone with so many problems with the service, who then continues to pay for it.

      --
      -- Note: If you don't agree with me, don't bother replying. I won't read it.
    2. Re:Let's talk money.. by vartvart · · Score: 0

      So, what's the alternative? Sympatico high-speed does not offer static IP's nor is their upstream speed near to that of Rocers'. I can understand perhaps moving to another TV provider, but when Rogers offers all these "wonderful" "incentives" to stick with them, why move?

    3. Re:Let's talk money.. by unorthod0x · · Score: 1

      Believe you me, I seek alternatives to a bad situation - I don't run Windows anymore because I can now fully function with Linux; but with a lack of any alternatives what would you have me do? Cut my connection altogether and rely on a 56k modem? Rogers is the ONLY company in my area that offers anything even remotely comparable to what I desire. If I had a choice, I would employ it. I have recently been alerted to an alternate cable (TV) provider which I will pursue.. But it still leaves my Internet problem unanswered. Either way, I'm not trolling for anyone's sympathy, but thanks for piping in!

  164. *sigh* by p4n1c88 · · Score: 1

    DS1(Digital Signal Level 1, T1 is the old nomenclature(As in T carrier)) throughput is 1.544Mbit/s(You have to tack on overhead and all that so in reality it's about 1.1Mbit/s, also depends on if it's dedicated or frame(frame network congestion)). It doesn't compare to cable in maximum throughput(note maximum throughput, because cable is subject to the same bottlenecks and congestion as any transport on a public network, but we're talking about business/hardcore access). And, yes, a DS1 is way more expensive than cable. I wish people would quit saying a(as in one) DS1 is a viable alternative, it's like it's a damn buzz word or something. What was it for Rogers? For every x number subscribers, x number of augmentations to the main access would take place to handle the traffic. 1 cable user on Rogers would take up 2 DS1s with the caps that are in place(I think it's 128K upload and 2Mbit download). So more people are going to use it(cable), even for things against the license agreement.

    --
    -------
    People are great... When they don't come near me.
  165. No Competition, therefore prices go up! by mshiltonj · · Score: 1

    In your local markets, how many broadband providers do you have? Odds are, at most, two. Your cable provider, i.e. TimeWarner Cable (a locally sanctioned monopoly) offering cable net access and your telcom provider, i.e Sprint (yet another locally sanctioned monopoly) offering DSL access.

    It doesn't take a rocket scientist to figure out that with multi-billion corporations engaged some friendly pseudo-competition, and with the barriers to entry so high no other competition is forseeably possible, that they have no incentive to lower prices.

    Costs going up? No problem, they don't need to innovate, or figure out ways to do things better, they can simply up their prices. TimeWarner and AT&T will trade users back and forth as they ratchet up prices in turn.

    I predict broadband prices will continue to go up, until some technology (like wireless broadband) make the barriers to entry signifcantly less. Wireless will allow a competitor to enter the market by setting up a few towers, instead of laying hundreds of miles of wire.

    I can hope, anyway.

  166. It's a business decision, not ideology by billtom · · Score: 1

    I don't see anything wrong with usage caps so long as the provider is completely clear about them. The provider has to pay fees for upstream bandwidth and it's only fair for them to want to control these costs.

    Now, it is wrong for a provider to claim "unlimited" data transfer and then harass the users. But if the provider is clear about caps, then what's the problem.

    Now, for the specific question of Rogers (and the other Canadian cable regional monopolies), the Canadian regulator (CRTC) should force them to provide open access to their "last mile" like they've successfully done with the telephone companies.

  167. Rogers customer relations URL by gulrich · · Score: 1

    http://www.rogers.com/english/customer/e-form-medi a-cable.html

  168. This goes against all their advertisements by Kevon · · Score: 1

    "Always on", "100x faster than dialup" "Brings multimedia and games to a new level"

    I'd have a lot more sympathy for these poor little cable conglomerates if they offered more honest advertising.

    How about:

    "Always on, but prone to going down for days at a time for no apparent reason."

    "100x faster than dialup, if your computer is rolling down a steep hill."

    "Brings multimedia and games to a new level, but if you use either for an extended period of time, we'll ask you not to, or just cut you off altogether. Or we might just raise your rates through the roof!"

    and, my personal favorite:

    "We offer expert technical support, if you're willing to sit on hold for 40 minutes to be told to reboot your computer and modem."

  169. Shaw by MikeyLikesIt! · · Score: 1

    Shaw did not return calls yesterday...

    They must have called the tech support department!

    --

    I dunno... What do you wanna do?

  170. The economics of dark cable by wytcld · · Score: 2

    Many comments here are along the lines of, "Do you know what a T-1 costs?" Okay, a copper T-1 is just an older generation of DSL, so that response is about like replying to a complaint about a slow computer with, "Do you know what an Apple II costs?" and answering it with the 1982 retail price.(You can still get a T-1 for about $500 in NYC, but you're paying for a higher support level, not bandwidth.) But I quibble, because some put it in terms of, "Do you know what an OC3 costs?" Still a fair question.

    But it's a question that assumes that OC3 pricing is based on a legitimate bandwidth shortage, which is just not the case. Remember all those millions of miles of high-capacity fiber that haven't even been lit? With firms that laid them going into bankruptcy (Global Crossing) that bandwidth should be available at very minimal pricing - any return at all to the creditors of those firms is better than zilch.

    Now, lots of folks complain that the "last mile" to the home is the bottleneck. But the discussion here regards pricing for people for whom that is solved. What needs analysis is the distortions in the upstream bandwidth market, where firms appear happy to keep selling you that OC3 at last year's price (like that Apple II), based on a false assumption of bandwidth scarcity.

    It's like the electricity scam that hit California. By witholding resources large firms can charge more for delivering less. And your cable providers aren't necessarily the victims here - they could cheaply acquire some of that dark cable.

    --
    "with their freedom lost all virtue lose" - Milton
  171. That's why. . . by Anonymous Coward · · Score: 0

    you don't use their tactics, and tell them how much they are entitled to. As if there's 100 mb/s and there's 10 people 10 mb/s each, but if other people aren't in then they can, but when someone else comes on yuo give them 100/n, n = how many people on.

  172. This is good. Pay for whats used, but do anything by braddock · · Score: 1

    If this is combined with an unrestricted service contract, than this is a much saner model for broadband. SOMEONE has to pay for increased bandwidth usage. I'd prefer to have the option of running my own web server/freenet node/ftp site or anything else I want, and have to pay for what I use, than instead never be able to run a web server or a neighborhood WLAN from any ISP (with all the flexible local guys killed off) because of a service contract and blocked network ports.

    On the other hand, if this is just a punative measure, and you're still not allowed to do anything with your broadband and in addition they're going to "fine" you with disproportionate fees for not being the customer they want, then it is a bad bad thing.

    In particular, I think the worst thing these broadband contracts are starting to do is make it impossible to run a co-op or shared neighborhood WLAN. Pay-per-bandwidth instead of pay-by-residence could make things much better.

    -Braddock

  173. This wouldn't piss me off if.. by Anonymous Coward · · Score: 0

    ...we actually got the service that they claim we do. For example, they say that the downstream is capped at 3mbit, but i've never seen higher than 512kbit from thier own servers.
    The mail service is up and down like a hookers pants, some days you can get your email, and others you can't.
    The "new news service" is about 80% incomplete for multipart binaries (I make music and get a lot of samples out of the newsgroups, not movies, porn or mp3's) sending anything over thier own network to another user via ICQ for example, you are lucky to get over 10k/second...
    routing is a complete disaster. I live in Kitchener Ontario, and attempted to do a tracert to another isp here in town. I would assume that the route would go to Toronto (thier major hub) and then back to kitchener to the other server...Instead, it goes to Buffalo, Cambridge MA, Montreal Qu, etc.
    Rogers newest "top priority" is to modify the colors of certain sections of their web page to make it easier to read, instead of trying to figure out why posts on the news server are simply dissappearing.

    So, there's my $0.03 worth, and it boils down to what a lot of people who are bitching about it are pissed at....they expect us to pay more for a service that is way less than what they say it is. Fix up the service, and I'd be totally willing to pay the extra cash...but don't try and make me pay more for a service that you don't even know how to get working properly. DSL is becomming more and more feasable for a lot of Rogers Customers and the lack of service that they are providing.

    Zro

  174. Are you snail mailing your customers? by Anonymous Coward · · Score: 0

    Are you snail mailing your customers to tell them you intend to cripple their service during the day?

    I'm not saying you don't have the right to set whatever caps you like, but I hope you're offering refunds for anyone who signed up for a year and not just degrading the service without warning.

    Perhaps your terms and conditions allow you to do this at any time. It doesn't make it right.

    256kbits/sec = 32 Kbytes/sec.
    Boy am I glad I don't have a connection with you. The local residential road runner service I have will go to 250KBYTES/sec. Not that I use that (except for a few minutes a month if I'm downloading from a fast server) but that's a huge difference, and now you're going to cap even more?

    1. Re:Are you snail mailing your customers? by maddman75 · · Score: 1

      Count your blessings - I'm in the sticks and its a rare day that I can connect at faster than 28.8. I'd gladly pay $45 a month to be able to get 32 kbps downloads. Of course for me the real killer app is running a small server - I'd pay $50 a month for 128 with a static IP and no ports blocked, if only someone would sell it to me.

      --
      -- When a fool hears of the Tao, he will laugh out loud.
  175. Service contracts AREN'T by redelm · · Score: 2, Informative
    IANAL, but a service contract is different unless it specifies a given expiry time. Either party is free to withdraw from the contract at any time, giving whatever notice is required.


    This is how ISPs, credit card companies, banks, etc. can get away with modifying terms. They are giving you a new service every month, so can ask for a new contract. Old service they cannot change.



    Contracts where it is important that service continue have fixed expiries and/or evergreen provisions requiring long notice. Did you put any such terms in your ISP contract? No? Then your ISP probably put terms in favorable to it.

  176. Scapegoat by Bob+Loblaw · · Score: 2, Informative
    As a Roger's customer I can safely say that this is a load of crap! Roger's is using bandwidth hogs as a scapegoat for their shoddy service. The real culprits are:

    1) Lancity modems that are incompatible with their new network (as I painfully found out when they switched fromthe @home network)

    2) Misconfigured DHCP servers that give out the same IP to multiple NICs (I have had that happen too)

    3) Overloading local loops with more customers then it can handle

    4) Oversaturating the networks gateway onto the internet backbone (looking at the traceroutes the pings always take a giant leap on the next router after their network)

    5) Incompetant help-desk. Have you ever talked to these guys!!! They give you as many different excuses as different people that you talk to ... all blaming you for the problem of course. When you get a straight answer out of them (local server troubles/maintenance) they go talk to their supervisor and come back with a different reason ... blaming you, of course.

    They advertise that they give you *up to* 3Mbit/s but I have rarely gotten that ... maybe 5 transfers in the 3 years that I've had the service.

    The big problem is that the only other option is to go with Bell Sympatico and from what I have heard, they are no better and worse in many respects including what you are allowed to do with your internet time.

    Could they not just implement some traffic shaping that gives each IP an equal share of the pipe?

  177. Damn Broadband killing ISPs by Anonymous Coward · · Score: 0

    Well,
    Broadband was underpriced just to get people on the system. Now that they got millions + on the system, they want to charge more to finally see if they can make a profit on it. After watching sevarl hundred ISPs and DLECs (Rhythms, C1, Norigen, etc) go under, they can freewillingly boost their pricing.

    I Say good for the cable and DSL industry to show their true face. Be a Monopoly by having the lowest prices, kill off the true competition, then boost your prices to recoup your loses.

    I just hope the CRTC is watching and eventually regulates the 2 industries.

  178. Bandwidth is a finite resource by praedor · · Score: 2

    I don't see a problem with charging the real bandwidth hogs a bit more.


    Bandwidth is not in infinite supply, afterall. As someone who isn't running a cable company or other ISP, it is real easy to say "simply fatten the pipe". Like that can be done with the snap of one's fingers or something.


    What REALLY sucks is paying for broadband only to not get it because a few dorks are hogging it disproportionately for foolish, simple-minded reasons. With cable it is especially important since all the users are sharing the same pipe. What one user uses is less available for other users. Pay to play, it's only fair.

    --
    In Bushworld, they struggle to keep church and state separate in Iraq as they increasingly merge the two in America.
    1. Re:Bandwidth is a finite resource by acceleriter · · Score: 2
      What REALLY sucks is paying for broadband only to not get it because a few dorks are hogging it
      disproportionately for foolish, simple-minded reasons.

      If it weren't for those "foolish, simple-minded reasons," there wouldn't be sufficient demand for broadband access to justify having brought it to your home. Internet providers that attempt to meter access to defeat warez, porn, and p2p are going to be rudely awakened when they find that those were the very things that brought users and made them money. No one's going to pay by the kilobyte to read marketing material or check stocks.

      --

      CEE5210S The signal SIGHUP was received.

    2. Re:Bandwidth is a finite resource by praedor · · Score: 2

      It isn't about trying to prevent porn, etc, it's about having a limited resource that MUST be shared among all paying customers. Porn, warez, music all just disproportionately eat up bandwidth in on shot. Big mpegs, avis, or mov files, huge-ass mp3s, large binaries. It is their size, the the type, that is the problem.


      A few people with porn addiction can screw up access for everyone else because they're clogging the pipe with their nonsense. It is not porn, et al, in itself that's the problem, it is individuals downloading or uploading huge-ass files up the wazoo that is a problem. Occasional spikes in bandwidth are OK, but long-term, semi-continuous high-bandwidth use is a problem.


      If I pay for broadband, I deserve to get it and not get it throttled/choked by some sweaty-pasty porn junkie who can't exercise a little self-control. That kid SHOULD get his bandwidth capped to allow everyone else their fair share. Simple as that...or the kid should pay proportionately for his hogging of bandwidth at the expense of everyone else.

      --
      In Bushworld, they struggle to keep church and state separate in Iraq as they increasingly merge the two in America.
    3. Re:Bandwidth is a finite resource by geekoid · · Score: 2

      I hesitate to type this, but in my futile, yet ongoing, effort to help people conduct a converstion on the net without it bursting into a flame war, I'll take a risk.
      Your point has nothing, really, to do with porn. By making porn your fall guy, people could(and some will) see it as an attack on porn and immediatly take a defensive posture.
      I agree with your point, just your means of delivery can get people upset, and then they'll miss your point.
      And if you odn't want them to get your point, why bother?

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    4. Re:Bandwidth is a finite resource by praedor · · Score: 2

      Fine. I mentioned porn and mp3s in particular because porn and music sharing are some of the major sources for big file transfers. Because porn is one of THE biggest industries on the net and music sharing is a major problem for bandwidth too in recent history. How many places started banning napster/gnutella, etc, before any real legal issues came up because of bandwidth issues (and screwing around at work issues)? Plenty started choking those pipes off because they were eating up LOTS of bandwidth.


      Normal old web browsing isn't a problem at all. Streaming video, streaming audio, mpegs, *.mov, *.avi, mp3s...they are all a big problem for bandwidth.

      --
      In Bushworld, they struggle to keep church and state separate in Iraq as they increasingly merge the two in America.
  179. Time of use metering by Overzeetop · · Score: 1

    What's really needed (some of you will hate this), is time of use metering. I had it for electricity when I lived in Maryland, and it worked quite well. There were three levels of fees: low, medium, and high usage. An example for the winter was: during the work day, when business were sucking up a lot of electricity, the rates were medium. Morning and evening, during transition times, a high rate was in effect. At night, when the demand was the lowest, the rates were the lowest. Why? Electricity generation is most efficient when the generators run at a constant rate. In the summer, the cost of electricity during mid-day was almost ten times the night rate. I could heat my hot water with electricity for less than natural gas. I put a timer on it and heated the water at night. It stayed hot all day, and if we used a large amount if it, I could just go flip the manual on switch. I never needed to.

    Since max bandwidth is limited, why not a time-of-use metering for it? The idea is that there are fixed fees for providing you service. Say, $20 a month goes to general network and management operations - billing, help desk, infrastructre support. Then, there's the pipes you've got to lease, and each has a capacity. A fee structure might be $0.50 a gig during the day, $1 a gig in the evening, and $0.10 a gig in the middle of the night/early morning.

    If you must surf when everybody and their brother is on the net, you pay extra. If you can schedule those 20 ISOs you want for off-peak times, you should. Here's the financial incentive for it! If you paid a $1 a gig for downloading all of the .binaries portion of USENET on your PC from 8-10pm each day, but only $0.10 a gig from 4-6am, when would you do it? Time of use metering helps to smooth out the flow. An OC3 can get 40 TB/mo throughput (excuse me if I've slipped a digit in the math). If 80% of the traffic occurs in a 3 hour "peak" window, you will only realize 6TB of your available bandwidth. That's horribly wasteful. If you could entice your heavy users to do more off-time up/downloading, you could effectively increase throughput without increasing costs. And, honestly, does it really matter if you are physically awake to watch the d/l meter on the latest linux distro? Plan ahead, and have it ready when you get there. Tag your Gnutella files for later.

    --
    Is it just my observation, or are there way too many stupid people in the world?
  180. Rogers/Bell are now *content providers* by aron_wallaker · · Score: 1

    Over the last year or so Canada has had a big media consolidation much like that of the US....so now 3 or 4 companies own most of the media outlets. Rogers happens to open a bunch of radio stations, SportsNet (TV cable channel) and several national magazines. Bell (our main DSL provider) now owns a digital satellite business, CTV (national broadast TV network), The Sports Network (cable TV) and the Globe & Mail (largest national paper).

    So what's the point ? They're both now on the RIAA/MPAA side of the fence, in that they plan to make far more money off content than internet access. So, rather than tell me that I'm a bandwidth hog so they're going to cap me at 384 kbps (or whatever) they tell me I'm a hog and I'll have to pay surcharges ? So what's the point ?

    I run Gnutella & Kazaa and I damned well like it. If I had a bandwidth capped connection I could leave it on all day and know it will work, only slower. I can live with that. If I have a surcharged connection I suddenly have to worry about too many file transfers running up my bill and my getting a rude shock at the end of the month. Bandwidth surcharges will frighten non-technical users away from P2P. Period. End of sentence.

    Now, given that our internet access comes from media/content behemoths does anyone think it's a coincidence that they're choosing to go to surcharges rather than bandwidth caps ? I don't, and I don't think I'm fucking paranoid either. 'Media Convergence' has been pretty blatant here, as an example:when Rogers moved off @Home to their own e-mail domain users obviously had to switch their accounts around. I'm in my car driving home listening to a Rogers-owned all-news AM station (because they have the best traffic reports) and there's a spot on that day being the deadline for moving your Rogers account over. Not an ad, not a public service announcment, a news article about cable modem e-mail accounts. Strangely enough there were no news articles on any other ISPs that day. :) Welcome to the future, the Rogers-Bell duopoly will be more than happy to take all your money and give you less.

  181. Makes sense by Anonymous Coward · · Score: 0

    With a name like "Rogers" that you'd get "Rogered" by them.

  182. Can't Signup for it Anyways!!! by CrazyLegs · · Score: 2
    I think the fees are a moot point since it's all but impossible to signup for Rogers@Home anyways. I tried 7 times over 2 weeks to signup for the service IN PERSON at several Rogers (and non-Rogers) locations in my city. Each time I was plagued by a lack of signup kits or crashes in the app that merchants use to signup customers.

    In the end, I signed up with Bell Sympatico HSE (DSL) - which was a cakewalk to get going. Just for a laugh, I documented my experiences (tongue-in-cheek fashion) and emailed them to Rogers. I got a polite response thanking me for pointing out their process problems, but no mention of how I could actually get their service.

    BTW, this behaviour is typical of Rogers in all their divisions. Their cable TV division tried to screw customers a few years back using a technique called 'negative billing'. They gave everyone a bunch of extra (but crappy) channels and then set a deadline by which you'd have to pay. If you didn't let Rogers know you DIDN'T want the channels, they'd assume you wanted 'em and would start charging you. This created a shitstorm in Parliment and Rogers eventually had to back down from this tactic. You can be sure that this latest Rogers@Home fee scam will catch the Feds attention given that one the Liberal government's platforms is (or was) to ensure broadband service is available in all parts of Canada (no matter how remote).

    --

    CrazyLegs

    "Pork!!" said the Fish, and we all laughed.

    1. Re:Can't Signup for it Anyways!!! by CheeseburgerBlue · · Score: 1

      It is amusing that Rogers wants there to be a one-to-one relationship between money and service, yet when the service goes down you have to fight like a rapid mink to get them to credit your acccount. Will this sort of bandwidth:money equation function both ways? My crystal ball prediction: No.

  183. And the service won't get any better by js3 · · Score: 1

    I've heard many people say they have no problem with it.. they don't? remeber cable is shared. nothing will change just because they are charging somebody more than you. They'll still give you the same existing shared line, with people paying more hogging it. They won't reduce what you pay now, they'll just cap you and ask somebody to pay more. Besides what good is 1gig a month? download a couple of linux iso cds and it's all gone. I wouldn't mind if they gave the hoggers their own lines to hog from, but what's the point if they are still hoggin from the shared bandwidth? it doesn't help me.. it only helps the greedy cable company

    --
    did you forget to take your meds?
    1. Re:And the service won't get any better by jrp2 · · Score: 1

      I wouldn't mind if they gave the hoggers their own lines to hog from, but what's the point if they are still hoggin from the shared bandwidth? it doesn't help me.. it only helps the greedy cable company

      I don't agree (at least not 100%). There are 2 arguments I could make to your statement:

      - If they are charging more, folks are less likely to "waste" bandwidth. "Wasteful" activities like P2P, recklessly downloading large files (ISOs, etc.) will be curtailed if there is a direct cost associated with them. Folks will think twice, and chances are some of you shared bandwidth will open up. This is basic economics.

      - Your bandwidth is shared, but only within local domains. You are sharing with your neighborhood, not your entire community at least in respect to the concept of sharing bandwidth on a TV cable. If there are lots of people wasting bandwidth, this does add up over the many shared domains in a community and forces the Cable company to add additional bandwidth out of their facility, causing a very direct cost to them, somewhat justifiying the additional fees.

      Bottom line, your argument is not consistent with reality. Though I do not completely dismiss the fact your cable company hopes to make a few bucks off this, the reality is it will likely reduce waste and benefit you, as well as it is not completely unreasonable for the cable company to try to recoup costs. Hopefully the thresholds the providers set are reasonable, and the over-threshold fess are reasonable. From the numbers being tossed around ($80 for the excessive users) those seem darn reasonable.

      --
      The only athletic sport I ever mastered was backgammon - Douglas William Jerrold
    2. Re:And the service won't get any better by cykaaro · · Score: 1

      Not reasonable when you consider the fact of continued packet loss problems, disconnect at least 2-3 times a day, and they're tech support blaming the user and their system like they're stupid when the problem is solely their and, and still isn't fixed as a matter of fact. There is a present lawsuit pending against them for continued being offline because of system problems without people be credited for it started by a few pissed off customers. You don't think there's going to be more like them if they're forced to pay more for the same service and problems? Think again.

    3. Re:And the service won't get any better by chez69 · · Score: 0

      If you want T-1 service, you pay T-1 prices.

      --
      PHP is the solution of choice for relaying mysql errors to web users.
    4. Re:And the service won't get any better by jrp2 · · Score: 1

      Not reasonable when you consider the fact of continued packet loss problems...snip

      Perhaps true, but a completely separate debate. The debate was regarding charging for excessive bandwidth usage, not quality of service.

      OTOH, depending on the source of the performance problems, reduction of usage could very well help out the situation.

      --
      The only athletic sport I ever mastered was backgammon - Douglas William Jerrold
    5. Re:And the service won't get any better by Anonymous Coward · · Score: 0
      - If they are charging more, folks are less likely to "waste" bandwidth. "Wasteful" activities like P2P, recklessly downloading large files (ISOs, etc.) will be curtailed if there is a direct cost associated with them. Folks will think twice, and chances are some of you shared bandwidth will open up. This is basic economics.



      If you charge more for food, people will think twice about eating, and be less likely to "recklessly" eat three meals a day.



      COME ON. What I do with MY bandwidth, as defined as unlimited in my TOS agreement, is MY business. Want to reduce waste? Fire all those monkeys in tech support who tell me to reinstall windows if my proxy settings are wrong.



      If it's running on my machine, it's not "waste" to me.

    6. Re:And the service won't get any better by cykaaro · · Score: 1

      that has nothing to do with the performance. There are only 17 on my smt, 34 on the node, and it can handle a hell of a lot more than that. bandwidth is not a problem where I am. Just most people don't use cable in the area where I am living. I average about 2.5-3GB a day, sometimes more, sometimes less. To me that is acceptable usage. Many providers deem that anything over 5GB a day is excessive use. That I agree with, and think that should be used as a model. IMHO Many I know online between 1-3GB is average usage. If oen only browses a bit, and does email wont' do that, but the average person who uses the internet does more than just that. Gaming, streaming, music, avi's it's endless what is out there to see and experience. it's all coming down to much of the corporate world. YOu have lots of money you can have, you don't, 2FB!!! you lose out. That's just not right.

    7. Re:And the service won't get any better by cykaaro · · Score: 1

      LOL! I applaud you!. I spent 2.5hrs with tech support trying different cables, cards, settings, didn't even know the difference between a router and a switch [was told they were one in the same whis is not true] and after all that time? Other people in my area were calling in with teh same problem after just being told the DHCP was fine and it was my system. Rather interesting when they came back and told me it was there gateway. Problem still is happening on and off though. As for wasteful? I didn't know using webcams to talk to friends and family you can't just drive to see as they live too far aways is deemed wasteful. How stupid of me.

    8. Re:And the service won't get any better by jrp2 · · Score: 1

      As for wasteful? I didn't know using webcams to talk to friends and family you can't just drive to see as they live too far aways is deemed wasteful. How stupid of me.

      No, I did not refer to those kinds of things as "wasteful", that sounds pretty practical to me, unless you have your web-cam up and passing data 7x24 "because you can". I highly doubt you would run afoul of a reasonable threshold if you do that. Napster/Gnutella, etc. probably would be considered wasteful, as would downloading everything off of freshmeat even if you are not going to use it "because you can". In the latter cases, you are likely to see a higher bill if your provider charges for excessive usage and I think that is reasonable.

      As far as the AC you were applauding, his argument is even dumber than yours. His comparison of food to bandwidth is like comparing stealing a candy bar to rape.

      --
      The only athletic sport I ever mastered was backgammon - Douglas William Jerrold
    9. Re:And the service won't get any better by PaisleyFrog · · Score: 1


      They won't reduce what you pay now, they'll just cap you and ask somebody to pay more.

      Hmmm, that's not what the article said...

      ...the article stated that they would reduce the cost for a low-bandwidth (i.e. surfing and e-mail) service, while charging for more above a set upload/download limit.

      I don't have a problem with this. I pay for gas for every mile I drive, pay for long distance based on the minutes I talk...want to pay less? Use less.

    10. Re:And the service won't get any better by issachar · · Score: 1
      your right about the bad food/bandwidth comparison, but I don't think it's reasonable to call Napster-like programs to be "wasteful", because Rogers uses those programs as a selling point. (Or at least they did when they were in British Columbia, and I signed up with them). (They've now sold out to Shaw in this province).

      Their ads go on and on about how cable-internet lets you download the music you want. That means high-bandwidth usage. To then turn around and say that using a heavily promoted "feature" of cable-internet constitutes excessive usage is ridiculous.

      --
      . --- If you're looking for free e-mail you won't find it here! http://www.noemailhere.com
    11. Re:And the service won't get any better by Anonymous Coward · · Score: 0


      It may be ridiculous to turn around and start charging for the extra bandwidth if you advertised otherwise.

      It would be corporate suicide not to start charging for it.

    12. Re:And the service won't get any better by walt-sjc · · Score: 1

      If you want business class service, you are going to have to pay business class prices which means about $1K / month for a T1.

      You know, I'd like a nice 5000 sq ft house with a pool on 10 acres of land right near downtown San Jose, but I only want to $1000 / month for it.

      I mean, sheesh. You get what you pay for. Cable-modem service sucks EVERYWHERE. Sure, you could be one of the lucky few that actually has few problems and good bandwidth, but that is the EXCEPTION, not the rule.

      I just don't understand you people that expect world class service and support from a cut-rate outfit. You are paying yugo prices but expecting a BMW. Co ON people! Wake the hell up! Of COURSE their gonna advertise the service as being awesome, and OF COURSE it's gonna suck.

      Newsflash: the "Stomach Electrocutor" aint gonna turn a 400lb fat ass slob into a lean body-builder either.

    13. Re:And the service won't get any better by big_hairy_mama · · Score: 2

      Personally I tend to believe that it's the tech support that's stupid, and they don't even know enough to tell whether it's the stupid customer or themselves. During the recent Excite -> AT&T fiasco, my connection was a week slower to come back up than the rest of my city, and you should have heard the bullshit that came out of their mouths.

      Let's put it this way: I will never ever waste my time with AT&T's "live Internet chat" customer support again. It may be "live", but only so much as you can call somebody hitting C-x, C-v over and over again "live" :)

      At least I got double credits for my downtime, so I guess they learned their lesson in that respect. That was half a month free for me!

    14. Re:And the service won't get any better by Archfeld · · Score: 2

      when has a corp EVER given money back ? It won't happen that way, some folks bill will get jacked and everyone elses will stay the same. Then next year they'll jack everyone again to pay for infrastructure expansion so they can gear up for video on demand....which of course is the highest bandwidth user I can think of. While there may be some valid point to this, the cable company should have thought of this before advertising unlimited service and always on connections...

      --
      errr....umm...*whooosh* *whoosh* Is this thing on ?
    15. Re:And the service won't get any better by Shaman · · Score: 1

      So let me get this straight... the ISP probably pays at least $3.00 Canadian a gigabyte (of course, that doubles during peak time because you must buy bandwith to suit!) and you figure it's O.K. if you download (assuming we're going with the lowest dollar figure) $270 worth a month and pay the company $40.00 a month?

      Get real.

      --
      ...Steve
    16. Re:And the service won't get any better by ArnoldYabenson · · Score: 0
      I think I spoke to you. Did you call tech support after having crapped up your proxy settings with some garbage web accelerator or free ISP? Did you neglect to tell them what you did to your system, expecting them to spend an hour or two looking for what part of your system you'd fucked up?

      Yeah, I remember you. So, did you reinstall windows yet?

  184. There is no problem by FreeUser · · Score: 4, Insightful

    Except this doesn't solve the problem that was presented, which was that there is a point where high bandwidth users are being subsidized by everyone else because they are using so much bandwidth that the ISP is losing money. You solution keeps bandwidth for other people during peek times, but it doesn't either limit the bandwidth, or get the bandwidth paid for.

    Except that this misrepresents the problem.

    The problem is not that the bandwidth isn't getting paid for. It is.

    The problem is that the bandwidth being paid for can't support all of the customers needed to cover its expenses, because of the overuse by a small percentage of the users.

    The real problem is that the business model assumed passive consumers (web browsing) rather than the participatory exchange the internet was designed for and facilitates (multi-user games, chats, web hosting, etc.)

    The solution the poster presented was that, by limiting the hogs when demand goes up, is perfectly viable, unless the providor is deliberately overselling their bandwidth, in which case they deserve chapter 11, or worse.

    In other words, that OC3 doesn't cost any less if no one uses it, so why not let everyone use it to its maximum capacity, as long as they are forced to get out of the way (temporary restrictions during peak usage) when others need it, thus insuring that everyone who paid for access gets it, with reasonable performance, while allowing power users access to the otherwise unused bandwidth during off hours?

    --
    The Future of Human Evolution: Autonomy
    1. Re:There is no problem by Anonymous Coward · · Score: 0

      Um I think he framed a very good solution.

      As I understand it bandwidth contraints are mostly per second problems rather than per month problems.

      Throttling down users that have consumed a lot of bandwidth is a given month when supply is limited in particular second is a good way to manage your resources without hitting heavy users with huge bills or cutting their service and without hurting the service experienced by typical users.

    2. Re:There is no problem by patbob · · Score: 1

      And where does that OC3 that "doesn't cost any less if no one uses it" connect? Having an ISP allow their hogs to soak up the unused bandwidth on that OC3, even on off hours, merely pushes the problem up a level. Eventually the company selling the OC3 will have to charge a hog ISP more for their higher average bandwidth used. Those costs will get passed on ultimately to an end user somewhere. I'd prefer to see the heavy users to share their proportionate amount of that cost.

      --
      Welcome to the net of 1000 lies. Upgrades are scheduled soon that should bring us to the 10,000 lies mark.
    3. Re:There is no problem by Anonymous Coward · · Score: 0

      No. By the time you're buying T1s and OC3s, you're paying actual costs for using that pipe. Higher tier ISPs don't like to play the bandwidth games that the lower ones are forced to.

  185. rant rant rant by Anonymous Coward · · Score: 0

    10 Insert rant about poor service;
    20 Raise prices to buy more T1s;
    30 Insert rant about high prices;
    40 Lower prices, sell back T1s;
    50 Insert rant about poor service;
    60 Modify terms of service to stop people from running servers;
    70 Insert rant about how running servers does not necessarily use bandwidth;
    80 Actually charge for the bandwidth used;
    90 Insert rant about selling organs
    100 Drop bandwidth restrictions;
    110 GOTO 10;

    1. Re:rant rant rant by Anonymous Coward · · Score: 0
      BASIC didn't end statements with semicolons.

      ~~~

  186. Some flawed math. by oneiros27 · · Score: 5, Informative
    As someone who's worked at a mid-sized ISP, I can tell you that your math is flawed in many ways:
    • You can get more than 50 modems perl T1. Although folks might be dialed up, they're not filling their pipe the whole time. You're looking at 100-200 "56k" modems per T1. [depending on scale and your exact user base]
    • 15 users per modem is horrible. 6-8 is a much better range. Again, it's based on your user base, however.
    • ISPs have much bigger charges than the T1. First, you have whatever debts you're paying off for your router and modems. Then you have the recurring charges... Either POTS, Channelized-T1 or PRI. Depending on where you are, and the economy of scale, an ISP could be paying anywhere between $30-80 in recurring costs per month, per incoming line.
    Now, based on those numbers, if you've got 115 modems (5 PRI), and you're paying $80 per line, ($9200) and $1600 for the T1. ($10,800 total). You're charging $20/mo, and keep a user/modem ratio of 8, for $18,400.

    So, we've got $7600 profit, right? Well, no. There's still business phone lines, loop charges, location rent, utility bills [ie, electricity], ongoing costs of equipment upgrades, etc. So, say you're not paying that much, and you're pulling in $7000 per month (which would be damned high, mind you).

    Well, that's $7k/month, or $84k/year. Sure would be sweet, but unfortunately, you probably need some other folks to help you run the place, or you'd have to do all of the tech support, 24x7 network support, billing, accounting, etc, on your own.

    ISPs are profitable, but it's a sliding scale... if you upgrade too fast, you pay our more to keep the customers happy, and cut into profits. If you don't upgrade fast enough, you have constant busy signals, and you lose customers, which cuts into profits. You have to be slightly forward thinking (as it might take 2-3 months to get that PRI in from the order date), but you can't be too over enthusiastic.

    However, as with any business, you don't _have_ to serve people. If you have a problem customer, you can get rid of 'em. It's perfectly legal, and well, the AUP/TOS just helps to cover your ass. Yes, they might bitch, but when you're paying $80/month for modem line and hardware charges, you've suddenly stopped losing $60/month on that person.

    [There are, however, ways to handle the problem customers, but I'd have to classify that as secret, as I still have a vested interest in the ISP]
    --
    Build it, and they will come^Hplain.
  187. Yes, but that's not his point... by sterno · · Score: 3, Insightful

    His point is that ultimately "bandwidth hogs" don't cost the cable company a dime as long as there isn't contention for the same bandwidth by multiple users. If they've got 50Mbit woth of bandwidth and the bandwidth hog is constantly using 512Kbit, it's bad if 100 of those guys are on at the same time. However, if only one of those guys is on, why should anybody care. At that point he is not depleting a scarce resource he's using a barely tapped resource.

    There are two solutions here. The first is to provide better tiering of services to allow those who want more bandwidth to get it (and yes, pay a little bit more). Personally I pay roughly double what I might otherwise be paying for bandwidth so I can have decent upstream speeds and static IP addresses. The second is to use dynamic management of bandwidth restrictions based on system capacity. At primetime, it makes sense that Mr. Bandwidth hog shouldn't get his full 512, but no reason for it to be an issue at 3am when he's downloading Linux ISO's. This system makes everybody happier because the bandwidth hogs can still be hogs and not have it hurt the provider, and the non-hogs can still do their routine without noticeble slowdowns.

    --
    This sig has been temporarily disconnected or is no longer in service
  188. Re:They'll lose customers - I doubt it by eyrich · · Score: 1

    I am betting they stay the same or gain customers.

    1. Lower prices for light users - may convince some Dial-up users to switch.
    2. What other choices do people have? When I was in Denver Area I could only get Cable Internet no DSL where I lived. I would have paid twice as much for the service.

    Seems like simple economics to me.
    Use more pay more.

  189. Why don't they increase service first? by yani · · Score: 1
    Well for all those who seem to have forgotten Rogers isn't exactly the most reliable ISP, living in toronto I used to be with Shaw until they did there little switch (the consumer has no choice of course) and I for one got better service with them.

    Regularly pepole don't have access for a couple of days, and unlike Shaw rogers does not refund you for this, remember this story?, it barely helps you! They have already increased costs by forcing users with more than one computer (and not clever enough to set up NAT) to paay for more than one ip.

    One more thing to all those americans who say "That's only $80 CDN, let them increase it":

    I don't think we should be punished just because our currency happens to be at an all time low to the US $

    Canadians get PAID in CDN $, we don't go around converting to US$

    We get PAID less

    This is not a good thing, and may I remind people that Shaw/Rogers have been providing cable internet access for half a decade now, and I certainly don't see it hurting either one of them financially.

  190. $80 CAD v $80 USD by DarylBeattie · · Score: 1

    I would like to reply to all the (American) people out there who claim that $80 CAD is peanuts. First of all, doing a straight conversion of funds is NOT a fair way to compare value. Sure, $80 CAD is like 20 cents U.S., but $80 CAD to a Canadian in Canada has the same purchasing power as $80 USD does to an American in America (well, maybe closer to $70 USD). Also, they fail to see that going from = $80/mo for internet usage is actually a 100% increase in cost of a service. This kind of thing is a big no-no in the business of providing a service. There is NO additional features or functionality, but there is a 100% increase in price. Unfortunately, Canadians are generally so conservative that they will allow themselves to be boiled like frogs without complaining [I am a Canadian, so I can say such things]. Naturally, the cable companies have to make money. That is fine. On average, I am a light internet user, but there are times when I like to download the latest Linux ISOs. I don't want to have to pay $80 to do it, or I might as well just buy Windows (which would at least give me a box to throw up into).

    1. Re:$80 CAD v $80 USD by Anonymous Coward · · Score: 0

      And, I should add, the sales taxes of 15% is added on top of this fee. 80$ is now 92$

  191. Can't have it both ways by leereyno · · Score: 2, Troll

    Wasn't there an article on here a week or two ago about how some cable companies are trying to thwart users who set up in house lans and do NAT? The main sentiment I heard in response to that article was that the cable companies should simply charge people according to the bandwidth they use. Now we hear of a cable company doing just that and I hear a bunch of bitching. I'm sorry folks, but you can't have it both ways. These companies are in business to make money. I get annoyed when I see price gouging and greed, but that isn't what this sounds like. If it is then that means that high profit margins will encourage the entry of competitors into the market, at which point competition will drive the prices back down again.

    Lee

    --
    Muslim community leaders warn of backlash from tomorrow morning's terrorist attack.
    1. Re:Can't have it both ways by acoustix · · Score: 1

      I agree completely!

      His comment should be rated "+7" (if it were possible).

      --
      "A plan fiendishly clever in its intricacies"- Homer Simpson
    2. Re:Can't have it both ways by lwbecker2 · · Score: 1

      No, the article you refer to wasn't "to thwart users who set up in house lans and do NAT", it was for people you share cable access _with_neighbors_. something you'd know if you'd read it.

  192. Re:Why??? P2P??? by GlassUser · · Score: 2

    However, that wouldn't be a problem at all if the P2P systems were a little more intelligent - preferring more local connections for more remote (why download a movie from someone in norway when you can get it from the guy down the block?). Someone help me write this program.

  193. FYI: Rogers in Ottawa, Canada by rlowe69 · · Score: 2

    I'm not sure what speed Rogers is offering, but say its 512Kbps. If 100 users use all that, they need a T3 just for 100 users!

    FYI, I've used Rogers in Ottawa, Canada for 4 years and I have a hard time getting over 100KB/s (800Kbps) now. AFAIK, Rogers implemented a cap (also halving the max. upload speed) a few years ago to discourage FTP servers hogging bandwidth.

    I'm not complaining about 100KB/s, but if I have to pay $80CAN a month just so I can download at 'high speed' when I need to, I'm gonna snap. I would rather they implemented some sort of 'throughput' math on it (like x gigabytes per month), instead of a speed cap, which is more likely. *sigh*

    Regardless, there will always be a cheaper option for geeks that just want to wail on an Internet connection. As soon as it becomes available, the 'early adopters' (ie. those same 4 year-long customers alienated by Rogers that early-adopted waaay back when) will flock to it. Buh-bye Rogers. Nice to know you.

    --
    ----- rL
    1. Re:FYI: Rogers in Ottawa, Canada by theancient2 · · Score: 1

      I also used Rogers in Ottawa. It slowed down to that level until they installed a new Mysterious Green Box(tm) at the corner of my street a few months back. Then speeds went back up to over 200 KB/s (that's for a single download; I don't know what the aggregate max was.) I'm guessing that speed depends quite a bit on how well-equipped they are to handle the number of subscribers that exist in your neighbourhood.

    2. Re:FYI: Rogers in Ottawa, Canada by rlowe69 · · Score: 2

      I also used Rogers in Ottawa. It slowed down to that level until they installed a new Mysterious Green Box(tm) at the corner of my street a few months back. Then speeds went back up to over 200 KB/s (that's for a single download; I don't know what the aggregate max was.) I'm guessing that speed depends quite a bit on how well-equipped they are to handle the number of subscribers that exist in your neighbourhood.

      Yeah, they had the same problem two years ago in Sandy Hill, a student neighborhood. Everyone decided to get cable at once, and the network slowed down to a crawl.

      Two months and two different new IPs - with totally different numbers in the second last entry, which probably means two complete network rebalances - later I was tearing it up again. But it was a real PITA.

      I was also in a university residence with a "quote" weak signal "unquote" (said the network admin I called once). It was a "corporate" bulk account and they had the signal barely high enough to support just the right number of connections to TVs. As soon as people started splitting the cable and using modems, it went right to shit. No wonder the university discouraged us using cable 'net connections. ;)

      --
      ----- rL
  194. Higher Broadband Bills by http101 · · Score: 0

    No kidding, I love my organs very much. I need them to digest my Mexican food.

    --
    -- Game Developers: Stop porting badly-textured games from crappy console systems!
  195. telcos annoying me with their pricing plans by supernova87a · · Score: 2

    This is what bothers me about the telecom companies in general. They've caught on to the fact (either from discovered from their own research or customer "choices") that people will buy service that they don't use, as long as it looks like a good deal. And its picking our pockets clean.

    So all around the industry, you find that companies are now offering "unlimited" services for a set fee per month, while product quality is undefined, or going down the crapper. They seem to have forgotten that there's an option called pay-as-you-go with reasonable rates. (Although many of the debates this thread are about just that)

    Just look at cell phone pricing plans. This is why I've never gotten a cell phone, though I would use one if I had reasonable options. Who among us uses up 3000 minutes after 9pm, or only on weekends? Have you ever wondered why you can only purchase plans that basically start around $40/month? I don't want a plan with 3000 useless minutes for $40/month, and charges me $0.35 for each minute over the piddling 200 minutes during the hours when I actually need it. I want to pay a reasonable fee per minute, something like $0.07 and not have upper, or lower boundaries on my use.

    The only reason the phone companies keep doing this is because 1. it's obviously making money, charging people for service they won't use (yet making them think it's a good deal) and 2. they think that customers are ok with it, because enough people are buying into it.

    We all know the traditional telecoms are struggling right now, you can see it from your phone bill. Why does caller ID cost $8? You can bet it doesn't really cost that much. They're just trying to make up in a losing game (and they'll even resort to padding the bill with dubious "taxes") I guess enough people are willing to drop that money on a service that doesn't satisfy them that the telco wins in the end. Sad.

    1. Re:telcos annoying me with their pricing plans by liquidsin · · Score: 2

      I agree 100%. But here in Canada, I have Bell for phone service. They want me to pay $14 a month for visual call waiting (so I know who's beeping in on me). They also want me to pay $55 to activate my new line. I have no other choices. There's long distance competition, and so I can get unlimited long distance within Canada for $20. But my only choice for local service is Bell, or a cell phone. And in my area, the cell service is patchy at best (turn a corner, drop a call). So I'm stuck with a phone that costs more per month than my dsl. Go figure.

      --
      do not read this line twice.
  196. Typical Slashdot Response by pagley · · Score: 2, Interesting

    What's the point of broadband if I can't use it to its full extent?

    Go ahead, moderate this as flamebait or troll, but what exactly is it with the whiny 14 year olds who post crap like this?

    Listen, for those of you who think that your provider "owes" you or is "obligated" to open the flood gates of bandwidth for you, all for the low, low price of $49.95 (or whatever), here's two words to live by: Screw Off.

    You're paying for exactly two things 1) an always "on" connection, and 2) the "ability" to download content at a rate faster than dialup. No guarantees are made, nor is anyone ever obligated to roll out the red capret of resources and let you track mud all over it.

    Broadband service is sold and priced as a statistically "multiplexed" service, meaning that on average, a T1 worth of bandwidth should suffice to serve 100 customers, or whatever. There is likely 10's to 100's of thousands of dollars in infrastructure that's being used to deliver that service to you (which has to be maintained, upgraded, and eventually paid for - yes, paid for), as well as monthly fees for bandwidth from various backbone providers and whatnot (yes, believe it or not, providers don't get bandwidth for free).

    It gets said all over the place when articles like this are posted, and I'll just join the few that do have a clue and reinforce it. If you want unrestricted access to a T1's worth of bandwidth, both up and down so you can run your "servers", then STFU and pay for it, all $1000 or more a month of it. Period, end of discussion.

    If you wish to join the rest of the civilized public, pay your way accordingly, and enjoy a decent, convienient service for a very reasonable fee, then you're welcome to join in.

    But I refuse to pay for, or allow "little Johnny" down the street to download pr0n from the Gnutella network at an average rate of 600kbps 18 hours a day, 7 days a week, degrading service for the other 99 or whatever users that bandwidth statistically should be serving, and pay the same rate as I do. That's totally BS, and no reasonable person with a clue can argue against it.

    What would happen if telephone service or electricity was sold "buffet style" like broadband is/was? The US would turn into a third world country virtually overnight from a technology standpoint. Certainly no electricity for most of the country (unless you could generate your own), and telephone service would be worthless. Chaos the norm, piss-poor service at it's absolute best. Sound familiar? Welcome to the typical world of broadband.

    Grow up, use the service provided responsibly, and pay your way.

    1. Re:Typical Slashdot Response by Anonymous Coward · · Score: 0


      I'm a current Cable and former ADSL customer, and I agree wholeheartedly with pagley.

      Cable/ADSL are provided at unbelievably great prices for that kind of bandwidth.

      The contracts, however should state the monthly 'free' usage, and costs above and beyond.

    2. Re:Typical Slashdot Response by SumDeusExMachina · · Score: 1

      You are my hero!

      --

      Is your company running tools written by ma
    3. Re:Typical Slashdot Response by Anonymous Coward · · Score: 0

      The problem with the argument presented above is that the entire infrastucture is based on averages and statistics.

      When the average use is not happening on a particular T1 there start to be issues.

      If, instead of advertising unrestricted use, they state that there are additional charges for high-usage, then everything would be fine, and there should be no complaint.

      But they don't. They advertise unrestricted download limits, and hype up their service so that it appears as though they are stating that you can do anything, anytime, whenever you want. Long-Live Streaming audio (and my goldfish) is an example of an ad that targets a high-use service.

      If *you* don't like the fact that Johnny down the street is downloading pr0n all day long.. I suggest that you switch to DSL, or perhaps a business plan that will guarantee your bandwidth usage. Cable is shared, cable is unrestricted, cable sucks.

      my 2 cents.

    4. Re:Typical Slashdot Response by Anonymous Coward · · Score: 0

      First off you sound like the whiney little 14 yo boy complaining about your bandwidth being used. Sounds like your an internet noob anywho so why don't you pay for dialup access, since you probably just check your email :P Yeah, everyone has $1000/mo to throw around to buy a t1 line. Good suggestion idiot. Use this service provided responsibly? LOL! Yeah, let's all download only 10 mb this month so this chump can download his pr0n faster while his gf isn't looking.

      pagley: "Damn those 14 year old kids sucking up my bandwidth! I must download it before the gf comes in the door to catch me....... ah shit too late! Those damn kids, if I had that extra bit of bandwidth on demand I would have had my pr0n!"

      Man you sound like such a noob. STFU? Did you just learn to say that?

      "You're paying for exactly two things 1) an always "on" connection, and 2) the "ability" to download content at a rate faster than dialup. No guarantees are made, nor is anyone ever obligated to roll out the red capret of resources and let you track mud all over it."

      No...... I'm paying for a connection on my dsl thats always 1.2 mbits/s consistantly. Not just above faster than dialups 5 kb/s. And my connection is guaranteed to be running at 1.2 mbit/s or else I'll be on the phone bitching.

      "There is likely 10's to 100's of thousands of dollars in infrastructure that's being used to deliver that service to you (which has to be maintained, upgraded, and eventually paid for - yes, paid for)"

      Well don't all businesses invest in something to provide a service that profits in the long run? Whaaaaa poor service provider spent a bunch of money on highspeed equipment awww poor baby. How much income have they received so far to have paid for it you stoopid aol user.

      P.S. "Everyone please use your bandwidth responsibly :P" LOL!

    5. Re:Typical Slashdot Response by Anonymous Coward · · Score: 0

      There are different classes of high speed service available. To put it simply, they include:

      1) Low cost residential with usage caps and charges.
      2) Low cost business with usage caps and charges.
      3) High cost business with unlimited usage.

      At home I've had both ADSL and Cable, and expect to pay extra if my usage goes above my cap. This ensures bandwidth is available for all (assuming the provider has reasonable capacity), and makes the high bandwidth users accountable.

      At work, we have 2-T1's with unlimited usage, and pay heavily for them.

      It would be unreasonable to expect a high speed local loop at home without usage caps.

    6. Re:Typical Slashdot Response by Anonymous Coward · · Score: 0

      "It would be unreasonable to expect a high speed local loop at home without usage caps."

      No, it would not, as long as they advertise unrestricted 24/7 broadband.
      The quest here is not for unlimited pr0n at sale prices, it's one for truth in advertisement, which stragely is somethig you the "reasonable usage" guys don't seem to understand...

    7. Re:Typical Slashdot Response by LinuxOnHal · · Score: 1

      I copmletely agree with your statement. Running an ISP is expensive. I think that anyone who complains about not getting 1.5 mbit all the time should give my rep at Worldcom a call and see what they'll sell them a T-1 for. After that, $50/month for faster than dialup service doesn't sound so bad.

      --
      Trying is the First Step to Failing --Homer Simpson
    8. Re:Typical Slashdot Response by Anonymous Coward · · Score: 1, Interesting

      If I download at offpeak time, I don't harm anyone. there is only me on Shaw's six-person hub and I get loads of bandwidth and high traffic. But how can it harm you? You're sleeping (unless you download loads of stuff too, in that case we are in same situation and both deserve to have the bandwidth of the hub shared between us evenly).
      The cost of offpeak bandwidth is extremely low. Why should I pay 80 bucks for using cable when others don't? It's like paying more when you drive at 100mph on highway because others don't drive now.

      The whole problem with internet is providing enough bandwidth during peak times, during all other times all backbones are half-empty. They MUST be up all the time, so why can't I use them a little?

      Summarizing: I agree to pay more for traffic if they take into account that traffic can be peak or offpeak.

    9. Re:Typical Slashdot Response by arkanes · · Score: 2
      Actually, what I am paying for is exactly what's in my contract, no more, and no less. What I get for my $59.99 is (according to my LEGALLY BINDING contract) a) unlimited bandwidth(downstream). b) no upstream c)no uptime guarantee, except that I'll be credited if it's ever down for more than 24 hours.

      You can talk about realities and buissness models and how I want everything and everything else, but you're missing the point: They are marketing UNLIMITED connections. They sold me and UNLIMITED connection. It says unlimited right there in the legal text. If thats a problem, they they need to revise thier buisness model, and renegotiate my contract with me. Maybe I'll sign up again, maybe I won't.

      And YOU can get off your high horse and stop telling me how I don't have a right to use resources that I AM in fact legally entitled to. I don't care that it's priced at a statistical model. This is how warranties are done, too, and you know what happens if they judge wrong and (alot) more people than anticipated show up for warranty repairs or replacements? Tough luck for the company, they have to deal with it. THEY misjudged, and now THEY have to pay for it. How about insurance? Thats all statistical, too. But you don't see anyone telling all those people who want thier life insurance payouts for relatives do died in the trade center to shut up and stop whining, because life insurance is "is sold and priced as a statistically "multiplexed" service". Even though the insurance companies are in huge financial trouble because thier buissness model relies on people not all dying at once. How about banks? You know what happens when everyone tries to withdraw all at once? The bank collapses, because they can't pay. Should the people who lose money this way "stop whining"?

    10. Re:Typical Slashdot Response by Anonymous Coward · · Score: 0

      Ah, another product of the American educational system.

      "i m right and u r rong bcuz i say so u fuking noob!!!!!11!!1!!1 noob!!!!11! U R A NOOB!!!11!"

      Please, help chlorinate the gene pool by slitting your wrists tonight, you illiterate mental incompetent.

    11. Re:Typical Slashdot Response by pagley · · Score: 1

      The problem with the argument presented above is that the entire infrastucture is based on averages and statistics.

      Agreed, and with the current way broadband is provided, ala non-metered, it has to be, which is where the problem lies.

      There is probably a better (read - more fair) way, but regardless of what that is, the fact is that the AUP's will be (and are) changing, bounds are being put on, and the relatively small percentage of users that are using the bulk of available bandwidth are the one's doing all of the howling.

    12. Re:Typical Slashdot Response by Anonymous Coward · · Score: 0

      Reduced rates for offpeak traffic sounds like a good idea.

      I doubt that it will make it into the current rate structures. Maybe if there was profit to be made and that the competition was stiff.

    13. Re:Typical Slashdot Response by Anonymous Coward · · Score: 0

      An unlimited usage contract at residential prices and Cable/ADSL speeds just doesn't make sense. The provider will have to change the contract one way or the other.

      I would assume that the vendor also built in a 'we reserve the right to change the contract' clause.

      Rogers tried that a while ago with added video services and got a very ugly Canada wide response.

    14. Re:Typical Slashdot Response by MoneyT · · Score: 1

      Any one who uses cable internet (and actualy understands computers [thus being a person that would care about their bandwidth]) knows that a cable connection is a split line amongst multiple users throughout the niegborhood. There fore they understand that when a particular number of users or a particular person is using a lot of bandwidth, the connection will generaly be slower.

      Now, the problem that seems to exist here is the little Johnny is monopolizing the bandwidth. If that is the case, than the problem actualy lies with the ISP, not with Johnny. If the ISP were doing things correctly, the bandwidth would be divided according to what each user is using, the more users the more dividing and at all times, bandwith usage should be at or near maximum, then, when another user requests more, it is taken equaly from the other users untill a medium is reached. for example:

      Johny is playing quake over the net which uses 30% of the availible bandwidth. There are teo other users on, each actively using the connection for high speed access, 30% bandwidth goes to each them, this leaves 10% for the rest of the idle users. Now let's assume that the ISP wants to mantain 10% for idle users. Therefore when user nukmber 4 starts becoming active you then take the 90% bandwidth alloticated to normal users is divided 4 ways. So assume that user 4 only needs 9% (for the sake of making the math easy) of the bandwidth because he's simply checking and composing email. The service should then break up into 27%, 27%, 27%, 9% and 10%. Will johny and the other highspeed users see a drop, yes, but that's inherrent in a cable connection system. If you want dedicated bandwidth (that is, you want to be guarenteed your bandwith will never change) then go get a dedicated line. Normal users should not be punished for using their resources to the max, if the resources are being alloticated properly. And if their not, it's an ISP problem.

      --
      T Money
      World Domination with a plastic spoon since 1984
  197. I can see it now... by linuxrunner · · Score: 2

    Operator's Voice:
    "Please enter another quarter if you wish to attack the terrorists again. If you wish to just spectate, please insert another dime for every 30 seconds you wish to spectate for. Thank you and have a nice day."

    Then it will be the 56K laggers doing the laughing!

    --
    www.slightlycrewed.com - Because aren't we all?
  198. Discrimination! by _aa_ · · Score: 2

    "Major Canadian broadband provider plans to charge heavy users higher monthly access fees as high as $80 per month."

    This is outrageous! How dare they charge fat people more than thin people! /me calls his lawyer.

  199. I'm here... I moved by The+Evil+Twin · · Score: 1

    I have been a Rogers Cable Internet (formerly Rogers@home) subscriber for years. The service is not that great. But compared to the services in the states it's damn cheap.

    Anyway... one of the things that I had for over two years with Rogers is the same IP... even though it was assigned dynamically it was the same IP. This was important to me because I want to be able to reliably GET into my computer remotely... not share gigs of MP3s and run my own warez site. That's what was important to me about broadband... accessibility. As of JUST YESTERDAY I am now running on a independent DSL provider, dsl.ca. They're basic 1.2 mbps rate (everything in CDN) is $34.95 + $5 for static IP + $10 for modem rental. That' way more than the 39.95 I paid for Rogers. AND on top of that I have a usage cap on direct IP traffic to 5GB/month with a $10/GB additional charge per month. But you know what...

    I DON'T MIND PAYING FOR BANDWIDTH. I know I use it and I have the money. I think what Rogers is doing is fine. It will actually make my GF happy because she'll be paying LESS!... she sends ICQ messages, checks email and gets school info from the web. I'd be surprised if she used 500MB of bandwidth per month. Her rate is expected to drop to unlimited dial up prices.

    Me... I needed more than Rogers was willing to offer me. And more than I think they will even if they doubled the price of my service. Tech support that could talk to me on my own level... static ip... consistent service.

    I think I'm getting it now.. .and I'm paying almost as much as the new higher rate Rogers.

    --
    --- tracer.ca
  200. OC-128 for $49 (think again) by Anonymous Coward · · Score: 0

    The trouble is that most of you kiddies still live in fantasy land thinking that BW is free. Real T-1's still cost a $600-$1100 a month. And T-3's still cost about $10k - $15k a month. Also, you dont hook a cable modem up to land one of these babys, more like a cisco 7500 (and yes thats more than $199). It all costs money so you should count your blessings that someone is leting you ride on thier network for $~49. As usual the freeloaders bitch the loudest.

  201. Protest what? by Sloppy · · Score: 2

    If only the world would protest. What's the point of high speed broadband access if you can't use it to full potential without having to start selling organs to pay the bills?

    Would you rather that they raised the rates for everyone, so that the light users would subsidize the heavy users?!

    Pay-per-bit internet access is a good thing. It is The Ideal. There are practical reasons for why it hasn't caught on widely, but anything that moves us closer to it, gets a thumbs-up.

    Flat rates, on the other hand, are fundamentally unfair. People only like flat rates because they think it's a way to get something for nothing, to get someone else to pay. But for every person who successfully exploits the systems and gets more for less, there's a whole bunch of people getting screwed.

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    1. Re:Protest what? by acceleriter · · Score: 1
      Pay-per-bit internet access is a good thing. It is The Ideal.

      It will be the death of the Internet as we know it. It costs more to bill for bandwidth usage than it does to provide it. It will not happen.

      --

      CEE5210S The signal SIGHUP was received.

    2. Re:Protest what? by Sloppy · · Score: 1

      Well, yeah, that's what the next sentence "There are practical reasons..." was about. :-)

      I don't agree that it will never happen, though. Billing for bandwidth usage does have additional cost, but that's mostly due to the tools and technology. It may be an expensive pain in the ass for routers to do such detailed accounting right now, but maybe not in a few years. Automated metered billing is a solvable problem.

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    3. Re:Protest what? by acceleriter · · Score: 1

      If the billing problem is solved, and net access is charged like a utility, by the packet, then people will "conserve"--meaning that the Internet is dead, because people know the meter is running when they use it. Corporations won't be able to say "see our web site for that information," because customers will reply "sent it to me in the mail, because I'm not paying to see it."

      --

      CEE5210S The signal SIGHUP was received.

  202. nonprofit govt agency by Casca · · Score: 1

    So you want a non-profit government agency to manage the Internet now do you? You realize what that means, government regulation of the users. I suppose you don't mind getting an Internet drivers license to use it then?

    Not to mention that the federal government can't get its own act together for Internet access. Every government agency does their own thing, and many can't even talk to each other (they use conflicting IP spaces internally). Until they can figure out how to do it themselves, I don't think I want them doing it for me too....

    Think before you just jump on the (lets let the government fix it for us) bandwagon.

    --
    Casca
    1. Re:nonprofit govt agency by someone247356 · · Score: 1

      I think you miss the point. What I said is that a Gov. non-profit should control the wires/airwaves, the infrastructure, NOT regulate the internet. Anything more than digital-dialtone and DNS is in the private sector.

      As to your comment about the feds not being able to get their act together, perhaps you are new to this whole internet thing. If so, it's understandable.

      DAPRANET was created/run by non profits. The last time I checked the National Science Foundation and the Defense department were Gov.. agencies. Just because the FBI can't secure a web server, or the Department of Agriculture doesn't know squat about setting up a network, doesn't mean that there aren't some pretty sharp cookies in the NSF, or in say MIT or UCal Berkley.

      EMail servers could be run in the private sector, the USPS could even compete. Commercial web hosting, private web hosting(if you couldn't figure out how to do it you self) streaming media, news, IM, etc. all extras that you would pay an ISP or some other commercial entity for.

      Of course there would be redundant private networks, just like there are private redundant electrical grids, or private roads for those that need the extra capacity/security of an independent solution. I'm sure that the private sector will make a pretty penny selling this capacity to businesses that need/want that.

      Fiber/routers/NAP's especially that strung across public resources (public roads, public utility poles, etc) are controlled by the Network Utility Commission. DNS gets out of Network Solutions greedily little hands and back to a non-profit. IPV6 should allow every man woman and toaster to have it's own IP address. Allocate a huge block of them like the current country level codes. Give everyone one backed by the Non-Profit DNS. Pay for it by selling the other half to the commercial sector.

      Everyone gets Xk bandwidth (symmetric) and an IP/DNS address for a nominal fee. Just like everyone gets to use the public road system, or gets some basic level of telephone service. Digital dialtone.

      It's the for-profit mentality that makes such a mess of things. Why is their so much fiber dark? The same reason that electric companies are keeping power plants offline in California, it's more profitable to cause an artificial scarcity and drive up profits then to generate plenty and make a more modest per unit profit.

      Why do Cable/DSL companies advertise "unlimited always on"? Because most people wouldn't pay 2x to 5x the cost of dialup for basically the same functionality.

      So yes I HAVE thought about it.

      .

      --
      Just my $0.02 (Canadian, before taxes)
    2. Re:nonprofit govt agency by cornjones · · Score: 1

      i like the idea of the Network Utility Commission. I have thought of similar ideas for awhile now. One problem I keep running into is how to make the jump. We currently have large companies making alot of money and employing alot of people (UUNET et al.) running the networks. The US government will never be able to just shut those down. So then how do we get there. Does the NUC have to build their own network and then entice people to switch over. It would be a huge outlay of capital but that is about the only way I can see it happening. The feds simply cannot force a company out of business (let alone a bunch of companies).

      Don't get me wrong. i really like the idea of a basic network for america. I just don't see how it can happen. If you know of any instances where the gov't just took over a market segment I would be interested in hearing them.

      ej

    3. Re:nonprofit govt agency by someone247356 · · Score: 1

      Actually, in this country at least the government could. It could declare the network infrastructure a public resource and seize the assets through the principle of eminent domain. Even simpler it could impose a 1,000,000% tax on anyone operating basic network infrastructure. There are plenty of ways to do it. They wouldn't even have to force allot of companies out of business, instead of being for-profit, they become heavily regulated non-profits. Their other option is to spin off the basic IP transport into a government controlled non-profit while everything above that stays a for-profit company. Some of the employees get transferred to government jobs, some to the remaining for-profit company.

      The commerce department still has it's hand in the DNS system. They could just pull the authorization back from Network Solutions. I bet if the US of A invited the rest of the country level registrars in for a chat, seeing how well they are getting along with ICANN, they just might be up for it.

      It's doable, at least in this country. It might be even easier in other countries. It will just take a commitment by the people in office to actually do something to help the people as opposed to the corporations. Actually, except for the dominant, near monopoly players this might actually stimulate growth and ecommerce. Companies won't have to worry about getting into the terribly unprofitable IP supply and provisioning business and instead can focus on value add. Just think of it, everyone will need at least email. How many people do you think can set up and run their own mail servers? Not many I would imagine. AOL can stop worrying about modem pools and busy signals, everyone will be on the bring your own ISP plan. Of course that reduces AOL to just another potential destination on the internet, but it means that the Geek Emporium, MSN, PenguinPower, and AOL (ok, I made a few of those up ;) will have to compete on the merits of what they offer. They won't be able to be the only game in town by signing exclusive deals with the only ISP in town.

      Perhaps Linux, xBSD, Atari, Amiga, Mac, and every other OS will finally be supported to the same degree as Windows. That would be a nice change.

      .

      --
      Just my $0.02 (Canadian, before taxes)
  203. Practice what they preach ... by Greedo · · Score: 1

    It's interesting ... all the television commericials for Rogers and Bell (DSL service) talk about downloading the music you want, the videos you want, playing the network games with friends, etc., etc..

    Exactly the bandwidth-hogging uses they are now trying to clamp down on.

    I wonder if they will change their advertisments too.

    --
    Tuus crepidae innexilis sunt.
  204. Shaw == Rogers by Anonymous Coward · · Score: 0

    Rogers owns Shaw. They are partners, not competition.

  205. Umm, no... by UU7 · · Score: 1

    This would only be fair if they actually provided reliable service. Which they certainly do not.

  206. THEIR SEVICE BLOWS by UU7 · · Score: 1

    Just check out the rbua.org forums..
    If they could provide descent service then I'd have much less oif a problem paying.

  207. That's not that much by SumDeusExMachina · · Score: 1

    People, were talking $80 Canadian. That's like, what, $5 US?

    --

    Is your company running tools written by ma
  208. real issue is by hypergreatthing · · Score: 1
    Why the companies advertise a high speed internet connection with no restrictions, get you to sign on, then complain you're using it too much? In no contract i've ever seen (unless they say x ammount of data per month) do they state that they want you to limit yourself to how much you want to use the connection you have.


    There's no such thing as bandwidth hogs. In terms of cable, each neighborhood shares a connection. Depending on how many people and how much they use it, they may up or lower the connection speed shared between people. Here is the main point. Unless you're uncapping your cable modem, which is considered to be theft of service in many places, the docsis standard for cable modems automatically will cut your bandwidth off if someone else on the same circuit requests some bandwidth to be used. So therefore you can only use as much bandwidth is available at the time. That's why cable modems only state a max speed which you can reach but does not guarantee that speed. They usually only guarantee a min speed of 28.8 modems (3k a sec) as their lowest (if everyone in your neighborhood is using the max bandwidth at the same time).


    By putting that into perspective, how can someone be a bandwidth hog? Because he/she is using the service that the companies advertised? If they're competing with other companies and they advertise too low of a price, that's their own fault and they'll go out of buisness in no time. To target the users that actually use the service they're advertising and tell them they have to pay more or move out (which in many cases it's their only choice for a decent i-net connection) is extortion.

    I am sick and tired of hearing the excuse "Well, they expect the average user to only use ammount X while the hog uses the connection 24/7 and uses an average of 5x that ammount" is crap. The service isn't like a cell phone plan where you pay a premium to use it during the day and less durring the night, it's a service which is like water.. 24/7 usage if you want to. Unlike water, it's a flat fee, so use it as much as you want to and you can. That's what's advertised (unless they explicitly say so).

    DSL is even worse if they try to target you because unlike cable, you're guaranteed (usually) a min and max bandwidth (depending on your distance to the central office).

  209. Home-Currency Transaction, Moron! by Anonymous Coward · · Score: 0

    In case you've never visited Canada (likely), $1 Canadian buys you almost precisely (in Canada) what $1 US buys you in the US. About the only areas where there's a significant difference is in books, textiles, and (some) electronics.

    So, $80 for cable access is $80 for cable access, no matter which way you slice it, because you aren't taking the currency across the border so the exchange rate isn't relevant, forsooth duh! (Americocentric dolts!)

    Personally, and somewhat off-topic, I'd be more than pleased to see the negative-billing, shitty-channel package-bundling, meagrely regulated monopolisic Rogers cable go out of business...but I'm almost afraid that anything that would ooze out of the primordial slime to replace it would be worse.

    My $0.02 Canadian, but I'm at home, so that's still two cents!

    The Real ?!, posting as AC cause she lost her passwd, ooops.

  210. simple economics by xsteinberger · · Score: 0

    simple economics.

    in an oligopolistic market, firms cannot compete on price.

    in a monopolostic market, *cough*.

    i live in a country far far away, so i haven't a clue really what rogers cable is... but either rogers' competitors drive up their prices too, to take advantage of the situation (or cartel?), or reduce their prices to steal rogers' market share.

    in a region where rogers is the only broadband choice, tough luck.

    any firm needs to cover their average variable costs in the short run. if a firm is selling at less than what they're paying, on average, there is a problem--and i doubt this is the case, otherwise rogers would be out of business (again i apologize if i am misinformed, i know nothing of the situation).

  211. Bastards, the lot of 'em by akandels · · Score: 1

    Hey, on the good side at least they tell you they're gonna charge 80 bucks a month. Better than QWest in the Minneapolis area, who advertises $29.99 a month, but on the bill including "taxes and other charges", it somehows gets calculated up to about $80.00. And don't even get me started on how they signed me up twice, and billed me, before they turned the DSL on in the first place two months after I received two modems. Cable internet is working a little nicer.

  212. You misread his comment by Anonymous Coward · · Score: 0

    He said you could get 540 modems per T1. His words: "at any given point, 10% of your user base would be online. So you'd figure you could fit 53.6 (Ah let's call it 54) 28.8k/s modem users into a 1.544mbps T1, so you could sell 540 accounts". Notice what he says. the 54 modems accounts for 100% of the bandwidth, but he says you also assume that these 54 users are only 10% of your subscriber base.

    He also takes into account the extra expenses you mention. "Don't forget that you have to pay your employees, the telco for all the lines going into the modem bank, etc." and "A router costs a lot of money (On the order of several hundred thousand dollars for the ones we were using) which is one of the reasons we'd charge you so much to plug you into it".

    And he says that the 15 users per modem *is* overscubscribed and that companies did/do this *because* of their opther expenses: "But you know, if you subscribe 15 people for every modem you have, the math starts looking better... (Hence terrible oversubscribtion such as AOL was accused of at one point.)"

    If you're going to criticise the comments, then at least bother to understand them first.

  213. $$$ = ??? by Anonymous Coward · · Score: 0


    Would this extra revenue be put toward improving their customer service so that if we call, we're not held in queue for hours?

  214. This is so simple it hurts by Anonymous Coward · · Score: 0

    I have a brother who is too busy to get online much and uses dialup to read mail twice a day. I have parents that love the internet and use it moderately throughout a week. I use the internet daily and occasionally need to move up to a Gig or so. Why is there only one or two prices for cablemodems but the are 12 different packages of cable service?

    It's the same thing with cars. Why is the explorer so popular? It's because there is a feature range for just about anyone buying a new vehicle. from 24k to 38k there's a price to fit anyone. Why can't they do this with cable service? My brother pays $15/mo and would like a cable modem but doesn't want to pay $30. The cable company would still be able to make money off him so why not? It's because the cable company doesn't want to provide value. They want to make a large margin off of the internet grandmas that get online and scare off the few power users they label the 'abusers' to hide the fact their service is not well thought out.

  215. Re:It makes sense - NOT! by zam0lxis · · Score: 1

    running servers is expressly prohibited by Rogers Lic. agr. for many rogers cable users, the "fat pipe" is 256kbps (as in bits, not Bytes). there are many performance issues and the tech support has its own problems. you might also consider the fact that canadians are paid canadian salaries, which is why everything from rent to entertainment costs much less than in the US. incidentally, this is why economists talk about purchase parity as opposed to straight currency exchanges when comparing the standard of living.

  216. CBN more EXPENSIVE than ROGER by Anonymous Coward · · Score: 0

    In Indonesia ADSL price IS MORE EXPENSIVE


    check this out:
    CBN (largest in Jakarta)
    http://www.cbn.net.id
    http://www.cbn.net.id/adsl.html
    http://www.cbn.net.id/cable.html


    ADSL is as high as US$ 500
    for small speed... read the http://www.cbn.net.id/cable.html THEN SCREAM


    Cable
    512kbps .... US$ 3900
    256kbps .... US$ 1950
    128kbps .... US$ 1100



    PS:
    To all american company.
    please come to indonesia, you can easily be rich here. And Indonesian will worship you becaue you give them cheap internet

    1. Re:CBN more EXPENSIVE than ROGER by Anonymous Coward · · Score: 0

      That's because Indonesian company is only care about the money.

    2. Re:CBN more EXPENSIVE than ROGER by Anonymous Coward · · Score: 0

      It's a get rich quick scheme

    3. Re:CBN More Expensive than Roger by Anonymous Coward · · Score: 0

      Crazy price

    4. Re:CBN more EXPENSIVE than ROGER by Anonymous Coward · · Score: 0

      That's very expensive. I think rather than charging more for US/Canada market, Roger need to expand to Indonesia.

  217. Let them, BUT..... by Wintermancer · · Score: 3, Interesting

    Get them to pull their collective heads out of their asses as well. This may be the hardest thing to do, since Cableco's just don't seem to have a clue.

    In all honesty, I'd gladly pay more money for more bandwidth. A couple of issues, though:

    No fscking port limitations If I'm being metered, then I should be able to run any service I desire (Yes, this means running what has been viewed as a "server" application previously, like SSHD.). I'm just paying for packet A to get to destination B.

    Guaranteed QOS Yes, bill me per packet if you so damn well want to, but I want contractual terms that state 128 kbs/256 kbs/n^2 kbs guaranteed or they are in violation, with fee scheduling to match. After all, I'm willing to pay for my usage.

    Redress If you don't have the technical know-how as an ISP (or refuse to hire the people with it, more to the point) to recognize that I'm being ping flooded off the net, which is something beyond the scope and control of anyone, I don't have to face a $infinity bill at the end of the billing period. As it is, it's bend over and grab the ankles time. Something is inherently wrong with the current scenario, and there is no motivation to change it. Implement binding arbitration, or alternate means of redress to deal with the interent equivalent of force majeur .

    Acceptable means of determining usage My cable modem has a default HTTPD config. You could packet storm that thing off the the internet, but the local loop router would register only packets going through to my node. Bzzt! Not acceptable.

    That's all I can think of off the top of my head. I'm sure others can think of plenty more.

  218. CBN More Expensive than Roger by Anonymous Coward · · Score: 0

    In Indonesia ADSL price IS MORE EXPENSIVE

    check this out:

    CBN (largest in Jakarta)

    http://www.cbn.net.id

    http://www.cbn.net.id/adsl.html

    http://www.cbn.net.id/cable.html

    US$1 = Rp 10000

    ADSL is as high as US$ 500

    for small speed... read the http://www.cbn.net.id/cable.html THEN SCREAM

    Cable

    512kbps .... US$ 3900

    256kbps .... US$ 1950

    128kbps .... US$ 1100

    PS:

    To all american company.

    please come to indonesia, you can easily be rich here. And Indonesian will worship you becaue you give them cheap internet

  219. During certain hours.. by nolife · · Score: 2, Interesting

    I took a tour of the RR facility in Hawaii a few years ago. They had bandwidth usage charts that clearly showed a large reduction in bandwidth used between 12am and 3pm with a few spikes around 7am and lunch time. I assume peoples online times are about the same now so why not limit bandwidth during the peak hours and let the rest be free.

    Another small point. Do you pay attantion to the broadband commercials? Do not advertise the advantages of always on, "multimedia" ready bandwidth with nice charts comparing speed to a 28k modem if you are not willing to support it. They sign you up under one assumption and then bill you for something else. If I planned on browsing the web all day I'd stick to my $12/month 56k dialup.

    --
    Bad boys rape our young girls but Violet gives willingly.
  220. This could really hurt P2P by Anonymous Coward · · Score: 0

    This sort of pricing has the potential to kill, or at least change the face of P2P. If people have to pay for their bandwidth, they will be much less willing to let people upload files.

  221. Reality Check by Guppy06 · · Score: 3, Insightful

    There've been a lot of posts talking about bandwidth hogs and how they should be made to pay more money for their usage, since they're robbing bandwidth from non-hogs. You've forgotten something: These bandwidth hogs are about the only market broadband has left.

    Let's face it: broadband providers who do this are shooting themselves in the foot. The only real reason to get their service is for gobs of uploading and downloading for Napster or Morpheus or Kazaa or whatever the P2P rage of the day is. It's silly to protect the casual browsers from these people because, to put it simply, casual browsers don't use broadband. They have no need for it.

    The killer app for broadband is supposed to be content. So why are they penalizing those who want more content?

  222. Shaw != Rogers by aspjunkie · · Score: 1

    Shaw and Rogers used to have cable (TV and Internet) customers in inter-mixed locations, for instance, Rogers serviced Toronto, while Shaw services a few suburbs surrounding Toronto (Pickering, Scarborough, Richmond Hill, etc..). Shaw also provided service to homes/business in B.C, and I possibly Alberta. Rogers also had facilities in some of these other areas that Shaw was servicing.Rogers and Shaw engaged in something of an assets swap to make their services areas more whole, giving Rogers control of Central Ontario, and Shaw control of the western provinces' cable. They are two separate companies.

  223. Piracy by Anonymous Coward · · Score: 0

    It's the lousy script kiddie and pirates that are wrecking it. They caused Shaw to downgrade my upstream from 100KB/s to 60KB/s (kilobytes). Now I can't even run X11 programs over SSH w/o killing my network.

    Kids are using maximum bandwidth to download and upload all the warez they possibly can. Trust me I know some of them.

    There needs to be some way that I can have my cake and eat it too!

  224. That's $80CDN, folks... by jyoull · · Score: 1

    $89CDN, the highest proposed rate, is only $50US... less than I'm paying now for intermittent "flat rate" service from AT&T

    and the lowest rate, $23/mo is just $15US.

    I was annoyed by this at first, but with the new low rate, Rogers seems to be one of the first companies that's recognized that the ISP business is a numbers game where having more customers is nearly always better than having fewer customers..

  225. *duh* by Telastyn · · Score: 2

    I actually do this now to a degree. I have DSL through PacBell and got the business package instead of residential. I pay $80 a month, but I get 4 static IP's and since I'm a "business" PacBell never gives me shit for web serving, or playing enough games to max out my d/l.

    Unfortunately I hear they are a bit more uptight about who gets business DSL these days, which will almost definately move my business to SpeakEasy once I move. (once again, pay a little more for better service)

  226. Blame Ma Bell by Anonymous Coward · · Score: 0

    Where are these high prices coming from?

    Let's see, first, there is Bell. They have near limitless amounts of bandwidth on their network. They charge hundreds if not thousands of dollars a month for the trunk line from ISP to ISP. Then the local ISP has to pay the bigger ISP for their service. Now the service charges are incredibly high because the bigger ISP has to pay the phone company for the trunk line to their neighboors.

    Yes there are third party FO providers but somewhere down the line, they enter Bell's domain.

    I think that rather than complaining about the problem, people need to figure out other methods of getting limitless amounts of bandwidth themselves. Imagine if cities were to lay the cables within themselves. Then the state could drop the interstate cables under the interstate freeways. Texas would be wired from tip to tip in under three years. Then run the service like the post office. It can't lose any money but can't make a profit either. Any profit made would go to adding more technology to increase the bandwidth.

    Then, inside the cities, have wireless networks to the people and high bandwidth services to everyone else.

    I know, I know, this is ALL crazy talk but I can dream can't I?

  227. they have their own fibre by kidlinux · · Score: 1

    A lot of people are talking about how much it's costing Rogers or Shaw for their bandwidth. Touting numbers about T1/T3/whatever rentals. They have their own fibre that runs through the cities they offer the service in, and intercity as well. It's *their* fibre. The only thing that costs them money is their connection to the backbone, which is backed by the entire customer base. Each node (ie: each section where bandwidth is 'shared') is connected to a fibre network which leads back to the CO. In my area (a smaller one), this then hits more fibre, picks up a few more small cities on the way to Toronto, and is then routed off Shaw's network to the rest of the internet.
    You might think "well it also costs them to wire the fibre." Well they had to bloody do that anyway. That's an assumed cost.
    I suppose in my area, I've got it pretty well off. It's a small city, and when I worked for the Cable co. I heard we had smaller nodes than larger centers. Basically, we have the same infrastructure as a huge city, but we're not a huge city.
    I don't think any of this price hiking has anything to do with what it costs the cable co. for bandwidth. Rogers is just using this as a way (ie: excuse) to make more money. It's also a good way to gain new customers, those who don't use the net much and find ~$40/month a little pricey.
    They should offer lower price points for those who don't use the net much, but anything higher than $50/month for residential service is too much. It's about $40/month for our TV, and $40/month for internet, add tax, $90/month. I'd say the cable co. is getting thier money's worth from us. They're just hikin the price because they can. What're they trying to do, turn this into ISDN?
    I admit, if someone on my node were hogging bandwidth all the time, I'd want them to pay more for it. If the bandwidth is shared, though, doesn't that mean as soon as someone else starts using it, the person who's hogging just has less to hog?

    --
    -kidlinux.
  228. Nazi! by Anonymous Coward · · Score: 0

    You're ruining the soul of the internet with your facist rate cap!!

  229. The real issue is 802.11b & connection sharing by dcavanaugh · · Score: 2

    I think the broadband carriers are terrified about widespread deployment of wireless NAT-based connection sharing. In general, they seem to be really paranoid about anything that obscures their ability to understand how their customers are using the bandwidth (VPN for example). This latest ploy seems to revolve around extracting extra revenue from the people who are (A) unlikely to walk away and (B) potentially sharing their connections with friends & neighbors.

    It could be worse. Given the freedom to do so, the ISPs will take each individual thing you can do on the Internet and establish some kind of monthly fee for doing it. I can imagine them charging for each open port, or for any protocol that you might want unblocked. It's part of their cable-TV mentality where they view the data on the Internet as theirs to sell, not merely as a distribution service. In the future, we will pay the ISP for basic connectivity, and then pay them again for the privilege of actually using it.

  230. Flawed logic. by oneiros27 · · Score: 2

    I guess I should have stressed flawed logic more than flawed math.

    If you're dealing with a true Poisson Distribution, (ie, queuing theory), you have to assume what wait you're willing to deal with. You also assume that things are rarely at capacity, which in our case, was a correct assumption.

    In this case, it's odd, as you would never assume that your users are taking up 100% of the bandwidth of their modem at the same time that every other customer is taking up 100% of their bandwidth. [Which is why there's a concept of CIR in frame relay, etc].

    You also can't assume that the line to some other ISP is the main cost of business, as it's almost an order of magnitude lower than the cost of PRIs to fill it. [8 PRI per T1 was a good ratio for our users, for which we were paying over $1600/PRI, and $1400 for a T1]. If you assume that you're paying someone $10/hr, 4 work weeks would be $1600. You might be able to get by with that sort of pay for tech support, but not for system and network administrators. [Again, we have economy of scale, as you just can't get 'partial' folks, and you can add to a good system admin with a medicore one, but you don't want to just have the mediocre one, even if they are cheaper]

    The larger problem is that we have someone who doesn't fully understanding the problem who thinks they know the whole story, but they don't. Quite simply, an ISP can pull in a hell of a lot more than what the poster assumed, however, they also have to pay out a hell of a lot. To make things worse, it's was a very competitive business, as you had folks who were trying to grow as fast as they could, so they could IPO, or sell out, and make a fast million. Yes, there were CLECs who had tarrifed PRIs for under $500/month, as they were making money from reciprocal charges to the ILEC. Unfortunately, the baby bells fought that, which is why ISP traffic is now exempt from those charges.

    Just because you're in a tech field doesn't give you the right to make assumptions about other technical fields, no matter how similar they are. You don't see some pediatrician making claims about how easy it would be to clone people. You don't see cabbies talking about how easy it would be drive in the NASCAR circuit. Just because you work with some version posix OS doesn't mean that you're qualified to install and administer a Sun E10k, but it seems that computer folks overstep their boundries all the time. Don't even get me started about the consultants.

    --
    Build it, and they will come^Hplain.
    1. Re:Flawed logic. by Anonymous Coward · · Score: 0
      Just because you're in a tech field doesn't give you the right to make assumptions about other technical fields, no matter how similar they are. You don't see some pediatrician making claims about how easy it would be to clone people. You don't see cabbies talking about how easy it would be drive in the NASCAR circuit. Just because you work with some version posix OS doesn't mean that you're qualified to install and administer a Sun E10k, but it seems that computer folks overstep their boundries all the time. Don't even get me started about the consultants."

      LOL. How true?! "Consultants" have this one-man-army syndrome. They should get a day job and stick to their hobby.

  231. In Montreal by Anonymous Coward · · Score: 0

    I pay $20 US/month for cable modem. I get a maximum download speed of about 370 Kbytes/sec. With that you get a maximum bandwidth of 6 Gig downstream and 1 Gig upstream. Every extra 1 Gig costs an extra CDN $10.00. I say that this is a fair policy. I do use the net a lot but I rarely reach the 6 Gig limit. When I did reach it, I simply paid the difference.

  232. Graduated Billing Would be better. by The+Tithe · · Score: 1

    instead of having three one price fits all categories why not just graduate the billing and state that you pay x dollars per gigabyte downloaded. Work it similar to a gas bill or water bill you pay a nomnal fee for the service and then a usage charge on top of that. That way the more you use the more you pay. Also with this kind of billing I certainly hope that they'll allow for servers to be run off of this service.

  233. I'm willing to bet by germinatoras · · Score: 1

    ...most people on Slashdot would fall into the "high usage" area of ISPs' TOS agreements. What you're seeing here isn't a good representation of the general populace, but of the geeks, netaholics, and people hosting 32-player Half-Life games, etc.

    1. Re:I'm willing to bet by Unknown+Bovine+Group · · Score: 1

      I agree; on one hand this is like bringing up handgun restrictions at a gun show. On the other hand, we are the people with the biggest investment in technology and where it goes, so we care about the rules that will affect technology's future.

      I hope the slashdotters can become a sort of shepherd for the techno-masses, and not just the bandwidth-hogging wolves looking to take advantage of them.

      There's no fun in Fundamentalism

      But there's plenty of mental.

      ;)

      --
      m00.
  234. Bandwidth isn't free you know! by Meowharishi · · Score: 1

    It amazes me how many people are under the assumption that bandwidth is somehow free or even cheap -- it isn't!

    Colocating your servers at a hosting facility, one expects to pay for bandwidth based on usage. Why should consumers be exempt from this?

    --
    mje0w!!!1!
  235. Here's why it's such a problem by pyxl · · Score: 1

    Because these companies bray loud and long about how *fast* their services are in their advertising. Continuously.

    And yet, when they get you onto their service THAT YOU'RE PAYING AT LEAST 3X DIALUP COST FOR (I can get unlimited 56k dialup for $10/month), and discover that you're actually USING IT MORE THAN A DIALUP CONNECTION (big shock there!), they then try to screw you off their service by either cutting you off, throttling your bandwidth, or threatening you with the above or legal action or both. They'll prattle endlessly about how fast their service is in their advertising...but then try to get customers that actually *use* their service for more than AOLIM and 5 emails a week (i.e. ludicrously high profit customers) off their network.

    The issue here (for me, anyways) is companies lying in their advertising. If they say, loudly, UP FRONT, that there are overall usage limitations on a monthly basis for their basic service, then fine - I, the customer, know what I'm getting into.

    And, btw, all you folks out there who are babbling about "the high-usage customers being supported by the low usage customers" - uh, no. You're all supporting the profit line of a company that is lying in their advertising to build up a group of users who'll *PAY* (at least!) 4X more for internet access, but won't actually *USE* 4X more.

    And that, my friends, is wrong.

    --


    Given enough hydrogen, just about anything is possible.
  236. Various use models by Leomania · · Score: 1

    When people install solar system on their rooftops, they usually have the option to use time-of-use metering. With this, they get paid (on sunny days) or pay back to the utility (cloudy days or when too many systems powered up :-) at a higher rate during peak use hours than off-peak hours. I'd like to see a system that works this way; if I want to download those three Mandrake ISOs at 8pm local time, I do so knowing it will cost me more or uses up my bandwidth allotment at a faster rate.

    I know, that's not a perfect plan since bandwidth is not at all limited to our local area, but it ought to help a lot with the load balancing on the broadband infrastructure.

    There could also be a cellular phone style plan, where you pay for your anytime/night & weekend minutes according to your expected usage, then pay per megabyte above that amount. Pay different rates for peak vs. off-peak as an added incentive to balance the load.

    I prefer the first plan, as it would tend to better utilize the available bandwidth as we set up our ISO downloads for 3am. :-)

    - Leo

    --
    You don't use science to show that you're right, you use science to become right.
  237. Straw man bandwidth figures... by raindog2 · · Score: 1

    >Let's say you have some bad users which are using
    >512kb/s continuously.

    Let's say you do. 512Kb/s is 64 kilobytes per second. 86400 seconds in a day, 30 days in a month.... these users are downloading 165 gigabytes per month! Whoa!

    >and one user using a total of 1000Kb/s

    Wow, 324GB per month! Most cable providers I hear whining about heavy users complain that they're downloading 10 or 20 GB per month.

    The reality is, virtually no heavy users are also sustained users. People don't just sit there watching multiple streaming videos and you can't blame the baby Napsters either because 324GB is like the entire recorded output of all RIAA artists put together in MP3 form.

    >I don't think it is fair for people to expect everyone else
    >to pay for their bandwidth.

    I know what you're saying. Health insurance and food labeling should also be illegal, and rural telephone users should pay for every last inch of cable needed to connect them. It's only fair. Every road needs to be a toll road because subsidizing access through taxes isn't fair to the people without driver's licenses, and people who feel they need to be defended should buy guns, hire bodyguards and live in the basement. Heard it all before. Next....

    It makes PERFECT financial sense to offer a plan that's a little more expensive, but guarantees you'll never pay for "overage" or usage fees. I never, ever use up my cell minutes each month, yet I would gladly pay twice what I do now for the knowledge that I could *never* run out of minutes if such a thing were offered. I pay 25 bucks a month for a "premium" Usenet account with a 10GB cap, so right there you have my minimum expectation of bandwidth -- even though I seldom use it. I also pay for unlimited local phone service, even though I probably place about 5 calls a month. And I would happily pay 80 bucks Canadian (actually not much more than the 50 US I'm paying now) to never be hassled again about how much data I send or receive. "All you can eat" is the American way of life, and every time it's implemented in a truly mass-market way, someone makes a mint.

    In fact, I think the response to this article is much ado about nothing. Bravo Rogers.

  238. metered pricing by peccary · · Score: 2

    re: price-per-bit, plus time-of-day charges

    Exactly. I'd also like to see a distinction between local and long-distance. Bandwidth that stays local to the ISP doesn't cost them nearly as much.

    If so-called community wireless nets are going to be successful, application protocols and usage patterns must be developed that can understand that access gets much more expensive with every additional hop.

  239. Not with my 802.11, they can't! by Leomania · · Score: 1

    My SMC wireless network manages to allow a 20' distance before it craps out. I'd like to see my neighbors sneaking up to stand outside the window of my living room to get a signal.

    "Honest, officer; I was just trying to leach some bandwidth!"

    - Leo

    --
    You don't use science to show that you're right, you use science to become right.
  240. Re:Kudos to Rogers. NOT by iplayfast · · Score: 1
    I've used DSP for the last 2 years through a local ISP (www.golden.net) and my cost... around $25 a month. Cheaper then Rogers before the rate shift. The only downside is that I had to buy my DSL modem. (I could have gone for the $35 per month plan and rented it).


    I don't buy Rogers cable either. I get 8 channels with Rabbit Ears and am not too interested in anything else. (not enough to warrant spending $45 a month for cable!) As far as I'm concerned Rogers is a poor ISP (from past performance (yeah they blame thier supplier, but they're the sellers)).


    In my experience it's better to stick with local ISP's who can provide the web space and emails at no extra charge, then to go with the BELL's and Rogers of the world.

  241. They want us to stop using it perhaps? by lukegalea1234 · · Score: 1

    I spend so much time at work that sometimes I question paying for internet access at home at all but do so only because it is so cheap. If their plan is to drive any power users from using their network then the idea is perfect. Most of those who are in IT related jobs not only have other sources of high speed internet connectivity but are more likely to demand high bandwidth at home.

    Not to say I am happy about it or anything..

  242. If in Vancouver just move to Novus Fiber by Anonymous Coward · · Score: 0

    Novus...downtown Vancouver...fiber optic service...CA$29/month, 10mbps both ways, unlimited bandwidth. 10 base T into your place, most of them are already wires. Almost all of the residential towers downtown and in false creek offer it.

    BTW: Cable is 3-4mbps and 1mbps up. Right now you pay CA$39.95/month for Shaw Cable if you also have cable TV.

  243. No whining here, just 2 questions by raindog2 · · Score: 1

    How many of your users cost you essentially nothing in bandwidth but keep sending you that 30 bucks a month?

    My bet is, more than 10 for every one of those nasty music traders. If not, what are you still doing in business?

    Finally, this article was about a Canadian ISP providing a new more expensive level of access with basically no caps; most American broadband ISP's have had bandwidth caps in place for a year or two now, and don't even offer a "premium option." So your defensive posture is kinda unwarranted here, but still curious.

  244. Enough with the conversion rates already!! by Anonymous Coward · · Score: 0

    When I start to get paid in USD, then bring on the conversion rate, ooo this is only $25 USD. Forget it! I get paid in Canadian $, so 40 bucks is still 40 bucks!

    1. Re:Enough with the conversion rates already!! by Anonymous Coward · · Score: 0
      Many jobs where I live pay between Can$30K - Can$40K per year. I wonder if all those Americans who tell us to stop complaining about our net access would be willing to work for US$19K - US$25K and pay for our cheaper rates. :)

      Come on, US$20,000 is a respectable salary for a sysadmin, programmer, web developer, database admin... 'cause that's a common starting salary in Newfoundland, Canada. And US$25,000 is not an uncommon starting salary in Ontario, Canada.

  245. They need to have FLAT fees for usage by Anonymous Coward · · Score: 0

    Look, I'm all about charging MORE for people who use it more, it only makes good business sense.

    However, charging on a "per-bandwidth used" basis is just plain impossible, and it leads to all kinds of problems and conflicts. It also leads to more Big Brother-type monitoring of one's connection, and I for one certainly want none of that.

    It's simple: bandwidth caps, and various levels of service. If you want 200k down/200k up on demand, you should pay more than the end-user who just futzes around on Ebay and gets a few emails.

    I'll gladly pay more for more bandwidth - I'm not rich by any stretch, but I know what the important things in life are! ;D

    1. Re:They need to have FLAT fees for usage by a3d0a3m · · Score: 1

      The important thing to note is that Rogers Cable is paying per byte. So in order to cover the "warez kiddies" or people who like to have their own usenet feed on their terrabyte array, they would have to charge up to 200KByte/s * 60s * 60 min * 24 hours * 30 days a month, which is a _little_ bit higher than you're paying now. Check out some CO-OP ISPs and see how much their users pay for 128/128... in the upwards of $1500 US a month!

      The Cable Company, to better serve the average user who only downloads a gig or less, they can charge him the normal rate and then charge the _real_ reason they are losing money more because they are downloading upwards of 10 gigs a month.

      Telocity DSL had this 1Gig/month cap on my 1024kbit ADSL but never implemented it, wonder why they lost alot of money and got bought out? [I hope it wasn't just due to my pureiso ftp!]

      Adam

  246. Re:How exactly fast is a high-speed Internet servi by Anonymous Coward · · Score: 0

    Bell Canada's Commercial DSL (2.2Mb down, 768 Kb up) is around $400/mo. It's only guaranteed to be *operable* Mon-Fri 9-5, and even then, you're not guaranteed your whole pipe.

    The only way to get guaranteed high-speed internet is to get your own T3. (Become an ISP, lay your own fibre to a few peers, etc.)

  247. Response from a rogers@home customer by pilot · · Score: 1
    • Bandwidth is capped now. Realistically, I haven't been able to get 100k/s downstream for a long, long time (from sites with very generous bandwidth).
    • Their service is very flaky. Very often, I can't ping past the firewall
    • Their customer support stinks. Talk to two different reps, and you will get different answers about what the problem is, what they have already done, and what they are doing
    • They want to charge more for the existing flaky service, and charge less for a reduced version


    I'm glad that I'm moving out of the area and don't have to deal with them again. If I was still here, I'd switch to DSL.

    1. Re:Response from a rogers@home customer by Straif · · Score: 1

      Ever since Rogers switched from the @home network to their own servers all performance has been halved, at best.

      I've had Rogers since it was first introduced and I can tell you the service has never been worse.

      I remember the days of 350KB/s dl'ing but now I'd be lucky to hit 100. Upload has finally climbed back up to around 50KB/s but only in spikes and not usually for very long. Their DNS's are up and down constantly and their news server isn't even worth connecting to. To add insult to injury, they also took away my static IP and forced everyone to switch to dynamic.

      I'm currently paying about $35CAD/ month (due to other discounts from having certain Rogers cable packages) but with the instability and degredation of the service I'm barly willing to keep paying that. Now they want to charge more!

      Since I probably average about 5 gigs a week in dl's and 1-2 in ul I suppose I would be closer to the $80 bracket than the $20 one and I would be willing to pay it if they could guarentee service.

      All I can say is if they go to this new pricing system they better improve their acount crediting system because unlike now, I will be calling them every time my connection goes down.

      --
      Of course that's just my opinion...... you could be wrong!
  248. The real problem by rabtech · · Score: 2

    The real problem is that the cost of backbone connections isn't proportional to the cost of installing, running, and developing the backbones in the first place.

    Plus add in the fact that major players like AT&T don't pay backbone fees since they have enough traffic to peer with anyone.

    Part of the reason the broadband market has collapsed is that real, hard bandwidth is just far too expensive. There is no good reason that an OC3 should run $50,000 a month; the telcos and providers could charge $10,000 a month for THE SAME THING and still churn a profit.

    Why don't they do it? Because they'd like to see all the ISPs shut down. Then internet service becomes like phone service and you really only have one provider to choose from.

    Most of the fibre in the ground across the United States (more than 50%) is dark. I.e. it isn't being used.

    I believe this is one of the few cases where the government needs to step in. All fibre ought to be owned by the government, and run at cost, available to anyone. Only then would we see the TRUE promise of the internet and real, fast broadband in every home.

    --
    Natural != (nontoxic || beneficial)
  249. Try a window by dcavanaugh · · Score: 2

    If you live in an underground concrete bunker (or set up the access point in your basement), I can see how coverage would be limited. Once you have walls and floors getting in the way, 802.11b is limited by those -- distance becomes irrelevant.

    If you put an access point in a window, you should get 100 yards towards anything you can see from that window. With 4 strategically-located access points, you should be able to cover 100 yards North, South, East, and West. If you really want to hit a specific target, get a directional outdoor antenna. None of this is particularly difficult or expensive.

    It just so happens that my nearest neighbors are probably beyond 802.11b range, but that's because I live in a forest. The average person in a single family suburban house can probably share with at least a few neighbors. In a high-rise apartment, hotel, or dorm, the coverage possibilities are vastly improved. The best way to provide coverage to a large building is from the outside, where you can get a direct shot to as many windows as possible.

    I more-or-less pioneered 802.11b deployment at my company. Inside, we have somewhat limited coverage because of interior walls. Just as a joke, I took my laptop outside and started to continuously ping a server as I wandered through parking lots and other buildings on our campus. I was amazed to find just how much RF was leaking through the windows and how far I could go before I lost connectivity.

  250. I have the problem they are trying to curb.... by max.inglis · · Score: 1

    I believe that Roger's attempt with this is to get students and young people to curb their sharing of files via Morpheus/Kazaa.

    I currently reside in a townhouse complex that houses over 300 units, most of which are shared by 2 or 3 university students. (267 of the units have cable internet). I currently am able to reach the blazing speed of 25 k/s downloads from sites that reside on my ISP... clearly I am not experiencing the internet as the high-speed vendors intend.

    So what is the problem? I am sure it is students using morpheus/kazaa to transfer files. I'm sure no one will disagree with me when I say that students are most prone to file sharing habits. I'm sure some of them, as I did when I was that age, download files just for the sake of having them. When napster first started up, I downloaded some MP3's that I don't think I ever listen to, just because they were available for download.

    Now this isn't an arguement against file-sharing. That's a completely different arguement. But I'm sure that any of us who are experiencing this think that these people are being poor cable-ISP-neighbours. I think a rate hike such as this would cause many of these students to re-think their file sharing habits, and to limit their use.

    I for one am a big advocate of high-speed interent, but I also believe that these people are hindering the growth of the high-speed internet by making the experience less enjoyable for those around them. I think it is a good move by Rogers (and hopefully others will follow suit) to do this, because I think it will make cable internet more viable in high-use areas. I also think the biggest detractors of this move will be the ones who are being poor ISP-neighbours, and will have to limit their file sharing habits. They should take one for the team and think about someone else for a change.

    max inglis

  251. Monetary reasons to secure your home systems by RollingThunder · · Score: 2

    Having just discovered that a roomate had the sub7 trojan on his box "Uh, Geoff? Why have you been hammering the cablemodem for four hours? I can't play with the lag you're making..." I have a new perspective on this.

    I must have shoveled out a huge amount of data. The schmucks with compromised IIS servers must be shoveling out even more. They're going to get a wakeup, when their bills come in....

  252. Re:Bandwidth costs money - FALSE! by {X-Frog} · · Score: 1

    LIE!

    I worked in a Telecom company, and we were offering multi-home internet service.
    we were using connexion with major backbone supplier (WorldComm, AT&T and Teleglobe), and they weren't charging for bandwith. We rented a Full OC-3 and full DS-3, if we downloaded 1 Terabyte a month, or 1 gig a month, it wasn't important for them, what they wanted, it's 12 000$/months for their circuit.

    And for our customer, we were selling a link, a circuit caped to 5 mbps as an example. If they were using only 2 mbps as average used bandwith on it, we were charging them the price for a 2 mbps but if they downloaded 150 gigs or 15000 gigs, the price wasn't changing, it was the same since it was caped to 5 mbps.

    Others companies (like Videotron, Group Telecom, Primelink, ...) that rent circuits to big backbones provider are selling an OC-3, as an example, to 21 customers by saying that they are offering an OC-3 to each customer, price is lower for each one since they sell the backbone 21 times, but theses providers needs to put a kind of download/upload ratio (transfer), since they want to put the more customer they can on the same OC-3, so that the OC-3 won't be used full time by a customer.

    So it's the same for cable provider, customer are something like 128 to 256 on the same circuit, so they want to put more customer on the same circuit without having to pay for a new circuit to the backbone provider.
    a byte cost nothing to transfer.. a gig is the same!

  253. Broadband Glut???? by MaxwellsSilverHammer · · Score: 1

    More like Broadband Retailer GLUT-tons !!!! And they wonder why broadband "isn't taking off"??? So off they go to soak the ones they think least likely to leave, i.e. those that apparently *really* use it.

    If there were more competition among the carriers/providers instead of the current batch of fee hawgs, (AOL/TW/RR, DSL providers, LECS, Bells, et al.), maybe there would be more uptake.

  254. You're in for a surprise by Anonymous Coward · · Score: 0

    You're in for a surprise if you think Telus will help the situation.

    Telus DSL sucks. Period.

    They regularly disconnect you at random times, they have a history of network problems that last weeks (yes WEEKS - for two weeks in October, their DHCP servers were down - leaving EVERYBODY with a dynamic IP address screwed) and they never admit there is a problem.

    And they simply don't care about customers. When they have problems, it can take a couple of hours to reach a help desk monkey, who will blame your equipment.

    Telus has no idea how to compete.

  255. DSL and Cable is just like dialtone by rtphokie · · Score: 1

    dialtone is a shared resource just like DSL and Cable. If everyone in my neighborhood picked up the phone at once, they wouldn't get dialtone.

    But your local phone company allows you to make just as many local phone calls as you like and never says another word about it. Why? Phone service is a lot more mature that internet service. They are able to build up their infrastructure with a good level of confidence of what the actually use will be. Not true of internet service, may never be true.

  256. Did this get posted just to get this guy flamed? by jshare · · Score: 1

    Because it sure seems that way.

  257. I pay C$70 (US$40) for (real) High Speed in Ottawa by volts · · Score: 1

    All customers are not created equal. I would probably fall in that 10% of users who eat 70% of Rogers capacity, if I was one their customers. I got my Bell Sympatico high speed connection in the first week of their ADSL offering (five years ago?): 2Mbps in, 1 Mbps out, static IP address for $68.95/month. My effective throughput varies, but is typically in the range of 1.1-1.6 Mbps in and 700-900 Kbps out, with the occasional drop out, which is WAY faster than anyone I know whose using Rogers.

    You can't buy this anymore - Sympatico reduced the speed of the service and cut their price to compete with Rogers cable modem service.

    I've never been tempted to move to Rogers lower (effective) speed cable modem service or to Bells 'One Meg Modem' high speed offering, even though these are lower cost. Also, I like Sympatico's enlightened attitude to connection sharing. Far from discouraging it, their web site will sell you a 4-port D-Link DSL Broadband Router for $130 (US$82)

  258. Look at the Cause not the Effect by grahamsz · · Score: 2
    ISPs need to ask themselves why are users using all this bandwidth and provide a disincentive for them to do so.

    I proposed this to my UK isp (Blueyonder) and whilst the tech guys agreed they said it'd probably never happen. But how about this:

    Enforce bandwidth caps at boundary router level.

    It's a simple concept, give your users a few megabits of symetric bandwidth within your isps network, and give them 1024/128 outwith it.

    That way the internet will take on a far more peer-to-peer form, internal-only gnutellanets will spring up. After all who's going to download mp3s from gnutella at 2kbyte/sec or ISOs from redhat at 30kbyte/sec when they can get them dozens of times faster from an internal network!

    Surely you can apply the principal of locality and assume that the majority of the data that your users want is already SOMEWHERE on your network. Why pay for dozens of OC3's when all you need is a few routers?

    Personally i'd jump to an ISP that had the foresight to do something like. I guess the main counterargument would be that "average users wont set up private gnutella networks and the like" - of course they wont! But 'average' users dont cost the ISP hundreds of dollars each every month.

  259. good by geekoid · · Score: 2

    In principle, I agree with tiered billing, however there are some issue that need to be resolved first:
    1)the article presumes the low end base cost will be 22.95. How much bandwidth Would I get for that?
    2 gig a month aught to be enough for the base home user that need email, some surfing, a couple of kids doing school research, and OS and driver patches.
    2)how will they meter it? the user should NOT pay for spam, DOS attacks, and the like.
    thats in principle, in practice I think SPAM should be counted as part of there bandwidth allotment, once consumer begin paying for SPAM directly out of there pocket, spam will go the way of fax spam.

    3)how will the tiering work? would I be cut off after I hit my limit? will I get a warning?If I exceed it will I be charged 0.02c a meg(20.00 per gig)?
    Hell maybe they should just charge 5 bucks connectoin fee, the 0.02 cents a meg. The scaries thing about that is it begins to look like an electric/gas/water bill, and we know how those get taxed.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  260. Value of @Home network by Anonymous Coward · · Score: 0

    Ha! The cable companies are discovering the real value of the @Home network. Whatever you may think about @Home, the original network guys that put it together clearly knew their math. That's why they invested to install local proxies in all cities. Usenet binary downloads (a great BW hog) and high demand Web content would get serviced by the local proxy and would not require backbone BW. You could access remote news proxies in other cities but there was a download cap (256 Kb/s, if I remember correctly). Since ATT took over, my news server is located in NY. Since I am located, in the West Coast, you can imagine the effect on backbone traffic. ATT is just about the only one that can handle the load but they even had to put download caps in place (1.5 Mb/s). I can only imagine the effect on cable companies without their own private backbone. You can also figure out what will happen when Comcast completes the purchace of ATT's cable unit.

    1. Re:Value of @Home network by Anonymous Coward · · Score: 0

      They knew their math so well that they filed chapter 11.

  261. $CDN, eh? by ctc+slave · · Score: 1

    80 bucks, 110 bucks? Who cares it's only worth a coupla bucks US. And worth less and less every day!

  262. I'm glad your run an ISP but... by Mashiki · · Score: 1

    If I sign a contract and it SAYS NO LIMIT, it's publicly STATED NO LIMIT, the commericals say the same thing.

    I expect NO Limits, no download, no upload, and such. And I'll see you in court if you try to change it.

    --
    Om, nomnomnom...
    1. Re:I'm glad your run an ISP but... by Anonymous Coward · · Score: 0

      and you *might* win - but what are the damages???

      you rec'd thousands of dollars worth of bandwidth for chump change and are complaining that they want to keep it to hundreds of dollars... if I were the judge I would rule in your favour, and allow you to exit any term contract with the ISP... so you will no longer incur the agony of getting hundreds of dollars of services for US$50.

      sounds like the ISP is the real winner.

  263. I thought the point.... by tacokill · · Score: 1

    I've read most of the posts on this article and one thing definitely jumps out at me: Why is everyone moving towards LIMITING users bandwidth? I thought the whole point of broadband was for people to use it. From the sound of some of these posts, I have to wonder whether some of you really *want* users to have broadband. Perhaps the root cause of the poor economics have more to do with poorly run companies than it does with the price of bandwidth. Keep in mind - by ANY (and I mean ANY) measure, the price of bandwidth has plummetted over the last 3-5 years. Trends indicate it will continue to do so... So, why do you need more money from me? If you could offer this service before (when bandwidth was higher) why can't you offer it now?

  264. Breach of Contract, and other crap. by Anonymous Coward · · Score: 0

    I'll simply point out a few things for people...

    If a commerical says, no bandwidth cap that is what I expect. If I call them up and they say no bandwidth cap, that is what I expect. If I sign on contract and it says no bandwidth cap, that is what I expect.

    If you call me up one morning and say your killing me because "I" am being a bandwidth hog, well tough shit for you. I'll see you in court and I'll sue your ass into the ground for breach of contract.

    I am paying for as it says, Unlimited bandwidth, and if you can't provide it that's not my problem...you shouldn't have said you could when you started making claims like it 4 years ago.

    Breach of contract is the same thing no matter where you live, wether it is in advertisement, written, or verbal it's all legal.

  265. So... this is neat. by mindstrm · · Score: 2

    It's about time.

    You see... it's been hypocricy from day one.

    They sell you unlimited high-speed access, then start bitching when you use far more than the average amount of bandwidth. They make YOU out to be the badguy.

    Now they want to jack up prices.. cool.

    In reality, they should simply be charging for bandwidth used, period. You want flat rate? Use some kind of proxied service.

  266. BooHoo by shepd · · Score: 2

    I pay twice that for an always on, 1/4 of the speed satellite connection.

    I'd gladly offer over $100 a month to the first high speed land based provider to offer me service in the over 128kbps range. But they won't because I live smack dab in a tri-city area of over 300,000 people (I guess having 1% of the country's population just doesn't cut it) and they don't think they can make the dough from the service.

    I don't feel sorry for the cable users at all. I pay way more than you for an 8 Gb cap, service that goes out whenever it snows, and a slow as modem upload speed (since the uplink is via modem). And guess what? From what I've seen, I'm getting a great deal.

    Suck it down high speed bandwidth leeches. Its about time Roger's charged you for what you're getting. You really should be paying $10 a GB like me :) Heck, you chould be paying $100/GB for expressvu high speed satellite internet (their price before they realised this is so expensive people linked to it as a joke and took it offline), so seriously, don't complain!

    --
    If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
  267. The Real Reality check by tacokill · · Score: 1

    Actually, has anyone noticed that bandwidth has gotten cheaper over the last 3-5 years? Go ask Level 3 if they can get the same prices for bandwidth that they did last year. They can't. If fact - they are DYING to sell bandwidth - at ANY price (almost). I just don't buy the "its too expensive" arguments. Technology gets CHEAPER as time goes on - not more expensive. While this is not a proven theory yet, I dont think I would encounter much difficulty in finding more technological examples of where that is true. Sooo...perhaps in the long run, psuedo-unlimited bandwidth CAN be a reality. By the sound of some of these posts, many of you fear that. I don't know why since 6months ago, all I saw were posts saying "GIVE ME MORE BANDWIDTH". Now /. goes the other direction. Go figure

  268. Sympatico doing the same thing by Bob+Carrick · · Score: 1

    Sympatico is doing the same thing. We've actually started a poll to vote and at least get the limits to an amount respectible. 5Gig for Sympatico with 10 bucks a gig over that is terrible. Vote here if you want: http://www.carricksolutions.com/cgi-bin/ikonboard/ ikonboard.cgi?s=3c5fe2d94d286285;act=ST;f=8;t=104

    Bob
    http://www.carricksolutions.com - The largest PPPoE Help Website, including EnterNet, WinPoet, MacPoet, Access Manager, RASPPPoE, & Networking

  269. Tiered Bandwidth Cap != news by omegaman_1 · · Score: 1
    Whoopee. So Rogers is going to sell Tiered services with varying Bandwidth caps. How is this news?

    They imply that their going to measure usage but whne this actually rolls out, you'll see that it's merely flat rate pricing across several bandwidth caps. Lots of cable modem providers already do this as do DSL providers. Nice ploy to get press attention, though.

  270. Re:I pay C$70 (US$40) for (real) High Speed in Ott by Bob+Carrick · · Score: 1

    Unfortunatly Sympatico is introducing download caps for all it's connections starting at the end of this month. 5Gig a month and 10 bucks for each gig after that.
    Bob
    http://www.carricksolutions.com - The largest PPPoE Help Website, including EnterNet, WinPoet, MacPoet, Access Manager, RASPPPoE, & Networking

  271. Tied Selling - Cable TV/Internet on Cable by Anonymous Coward · · Score: 0

    Most cable providers charge you an extra $10 per month if you don't subscribe to atleast basic cable TV. So the question to Mr Rogers is: If I pay $80 for all the bandwidth I want will you drop the $10 surcharge if I don't want your cable TV.

  272. the last straw! by xowenx · · Score: 1

    This is the last straw... rogers is out of my house forever. In the area I live, I sometimes wish I had dial-up because the broadband service is so slow. At least I will be guaranteed to not have to pay any extra... it wouldn't be possible with my connection speeds.

    og

  273. Contact the Rogers corporate office and complain! by myov · · Score: 2, Informative
    Let John Tory, the Senior Vice President, Cable Communications know what you think of this - contact the Rogers Corporate Office:
    Rogers Communications Inc.
    333 Bloor Street East
    Toronto, ON M4W 1G9
    (416) 935-7777

    I have called John Tory in the past to complain about my cable modem service (basically, 4 months without service). I will not hesitate to call him again to let him know why I've switched providers (Sympatico DSL is still $40, and their support is *much* better). For readers outside of Canada, Rogers and Shaw are the two dominant cable companies. Recently, they swapped service areas to create 2 giant monopolies (Rogers in Ontario, Shaw in Western Canada). So they can do whatever they want, without competition to stop them.

    --
    I use Macs to up my productivity, so up yours Microsoft!
  274. Rogers ads by gordguide · · Score: 2

    It was only a few months ago that Rogers had an ad campaign across Canada (if you're in Toronto, it's cheaper to bombard nationally than advertise locally, even if you're customers are mostly in Ontario) which generated a bit of criticism.
    They implied you could d/l live, full screen, full motion MPEG-2 Video from your cablemodem connection, and followed that with a "get connected" blurb.
    When confronted, they said that it was a "forward-looking" or "future enhancement" or [insert weasel words here] some other hypothetical situation they were depicting.
    The ads were pulled fairly quickly (but not immediatly) and have been replaced by the "$23/mo for 5 months" promotion they now have.
    Any bets that $23/mo will be the new bottom-rung cost for hispeed?

  275. It's ok.. by pinkj · · Score: 1

    A focused group of disgruntled users can get together and hook up with cheap microwave 6megabit (Full Duplex/$800monthCAD) and 802.11b their enemy ISP into the grave. Punish the Evil Doers ;) AC23

  276. Outrageous! by gordguide · · Score: 2

    " ... as high as $80 a month ..."

    CAD $80 = USD $52

    I can see a lot of US cable/DSL subscribers wondering what the fuss is about.

    1. Re:Outrageous! by VEGETA_GT · · Score: 1

      ok well i was not going to post. But hell but u are missing some math. I make Canadian dollers. You make us dollers, so dam hey if we both make 50,000 a year. But if my cash is worth .65 of your cash, then these prices even out. So 80$ in canadian seams high for us as 80$ in us would seam high to you.

      Now as for this math thing. Then well if they improve the speed and give me decent service then well I would pay 80$. But the service has been well crap. So for me to pay 80 $ i want less restrictions and better service all around. Else I might as well pay just a little extra say 100 and get a buisness line.

      VEGETA

    2. Re:Outrageous! by Coombez · · Score: 1

      Dollar to dollar conversions are useless. If you look at an average Engineer in Canada you're looking at a wage of $50000CDN if you look at the same engineer in the US you're looking at easily $80000US. So in reality the equivalent to $80CDN is $128US.

    3. Re:Outrageous! by bwhalen · · Score: 1

      Exactly correct re quality of service. People who are wanting quality of service and are able to pay for it should get it, and are therefore a better marketing target.

      --
      Where do you want to be, What are you doing to get there.
    4. Re:Outrageous! by Anonymous Coward · · Score: 0

      Dollar to dollar conversions are useless. If you look at an average Engineer in Canada you're looking at a wage of $50000CDN if you look at the same engineer in the US you're looking at easily $80000US. So in reality the equivalent to $80CDN is $128US.

      Someone failed their economics course....

  277. What this all boils down to.. by RageMachine · · Score: 1

    Is the Bells. Yes. The previous Monopoly, that was split up. They charge maybe $800-$1600 a month for a single T1. That is crazy. They charge thousands for bandwidth.

    Now. AOL/TW/Carter/Rogers ALL provider's backbones are bought from the Bells right? Would it not be the Bells' fought for charging such high rates to the companys that use them? Plus Cable/DSL companys have to make money on the side!!!

    Im not defending the Cable/DSL companys, and I highly disagree with what they are doing since I know they can afford it, and just want more money from us.

    I fear my ISP will do this since I transfer maybe a gig in 4 days from my server (Telocity). I think $50 is enough. I wouln't pay anymore since I have more DSL choices that provide a static IP.
    Not only that but my contract doesn't say anything about bandwidth usage, and for them to try to stick that on me would be a breach of contract and they would be subject to appear in court for a settlement.

    This all needs to come to an end. The Bells need to wise up, and so do the Cable/DSL companys.

    --

    --------------------------
    Is this a sig?
    --------------------------
  278. Rogers was already poor by Anonymous Coward · · Score: 0

    Rogers should concentrate on improving their infastructure and provide quality service, instead of their current policy, which seems to be: Cram as many users on the system as possible with the least amount of infrastructure, support, and service. As a Shaw highspeed customer (the other Canadian cable company), I have noticed that the differance in quality (speed, uptime, support) between my connection and friends who have Rogers is considerable.

  279. About time! by Anonymous Coward · · Score: 0

    I use Rogers@Home, and as such pay for a service in much the same way my taxes pay for the roads.
    It's something that is shared.

    I don't care what the service agreement says-- if you want to download 30 MP3's and a couple movies all at the same time, and don't like it when Rogers calls you up because someone else on your block has been complaining that their service is , then you should get some profesional help.

  280. BS by Squalish · · Score: 1

    I don't know about you, but my local telephone service IS buffet-style. The US turning into a 3rd-world country? They have sold you unlimited, always-on internet for the purpose of "Downloading music" and "Playing Games" "Up to 50x faster than dialup". If they want to skimp on the bandwidth, and instead of 50x its more like 8x, thats fine by me, but rationing out something that has already been payed for is described by one word: fraud.

    --
    People in Soviet Russia, however, appear to be afflicted with amusing juxtapositions of the aforementioned situation
  281. I don't get it.... by SwedishChef · · Score: 2

    You whiners have sat here and watched DSL providers compete themselves into bankruptcy because no one can afford to give you the bandwidth you think you deserve for $30/month, and now you bitch because someone has capped bandwidth. Well, duh. Apparently none of you can add. No ISP can afford to buy bandwidth and then sell it at a loss. It's simple economics. The only way we'll see unlimited bandwidth is within city-wide (or county-wide) networks where the infrastructure is paid for by the taxpayer and the media content (television, music, radio, etc) comes from a head-end located on the LAN.

    Expect (and deserve) bandwidth caps on anything going out onto the WAN. Or expect to pay through the nose for your Morpheus habit.

    --
    No one ever had to evacuate a city because the solar panels broke!
  282. You found the problem, and missed the point... by pagley · · Score: 1

    But when I buy 4 liters of milk, the dairy industry can't tell me how fast I'm allowed to drink it. If I pay for "unlimited internet"...

    And you hit the exact problem of why the way broadband as it is marketed now is a joke - bang-on.

    If you buy 4 liters of milk, you have 4 liters of milk. In terms of bandwidth, if you had to pay for what you use, you are fully entitled to what you've paid for, regardless of how fast you consume it.

    But what people want or think they deserve is the whole damned cow, which is where the problem lies. Sorry, I'm here to tell you that you don't get the whole cow for $49.95.

    If it were marketed such that you 1) paid a "media access" fee for the maximum data transfer capability of your connection, and then 2) paid for the data you actually transferred, then broadband sales would be level and fair.

    I'll draw the parallel to electricity again. You have a 200 amp service in your house, you pay a minimum "facilities" fee for the ability of the power company to supply you with power up to that rated power consumption rate. Billing note - you haven't purchased a single kilowatt of power yet. Then, you're billed for the power you consume. The more you consume, the more your bill is.

    For those who whine about "not knowing how much their bill will be" I say "deal with it". You manage for phone, electricity, food, everything that's metered. There are easy, simple utilities that can account for every byte you transmit or receive. In fact, it's easier to self-account for bandwidth useage than it is to self-account for telephone useage.

    There's a distinguishment people totally miss between "unlimited internet" and "unrestricted internet". Everything has a bounds, whether you like it or not. The bitch is really with the fact that the bounds are being drawn in black and white now, rather than the nebulous weazel-words that were in old AUP's.

    It always comes down to this - you want fast, unrestricted, unlimited, high quality internet 24x7, you should pay for it accordingly.

    For those who want transfer costs at $0.25/GB, you're dreaming. Speaking for the last Sprint dedicated T1 pricing I had, the T1 "port fee" alone was $400/month. So, to do some math:

    T1 = 1544000bps

    (60 seconds per minute * 60 minutes per hour * 24 hours per day * 30 days per month * 1544000 bits per second) / 8 bits per Byte / 1024 Bytes per kB / 1024 kB per MB / 1024 MB per GB = 465.9GB of transfer per month, 100% utilization 24 x 7

    $400 per month port charge / 465.9GB data transfer = $0.86 per GB.

    That's the cost of just banging bits into and out of the serial port at Sprint's nearest POP - already at three times what I saw spewed in another comment.

    Add local loop cost (>$100 per month usually), then add transport fees (depends on mileage, but likely >>$100 per month), your internal infrastructure costs (equipment, office space, power, maintainance, etc).

    Now, figure that you will likely never, ever achieve 100% utilization on the T1 raw bit rate continually, for a typical business, perhaps figure that the most you'd utilize the span at is 50% of that on average. Take whatever cost you arrived at after adding infrastructure cost, and then double it.

    Now you're getting much closer to what it really costs.

    For >$900 a month, you can probably have the whole cow.

    1. Re:You found the problem, and missed the point... by Anonymous Coward · · Score: 0

      So the telcos overcharge like hell for T1 lines, what else is new? The U.S. has millions of miles of unlit fiber all because everyone wants to overcharge for internet access and restrict bandwith. Cisco isn't getting that rich off the switches and fiber goes unlit cause the telcos want to monopolize access and maximize the $$$ from that access. Tons of money is wasted daily monitoring traffic and spying on citizens net usage. The internet was built to be self repairing routing but much of that has gone away due to contracting the cheapest route. Perhaps its time for the major isps to restructure their way of charging each other for cross traffic? How much faster would the net go if they threw out the unneccessary monitoring and metering and just let the traffic flow? Better yet eliminate cookies and web bugs while they are at it. Neither are necessary nor prudent.

      Signed Joe Sixpack

    2. Re:You found the problem, and missed the point... by Shaman · · Score: 1

      Sweet Jesus, that's a cheap T1 line. Here in Ontario they are $1600/mo Canadian.

      --
      ...Steve
  283. Re:Reality check -- Abuser? by SomeOtherGuy · · Score: 2

    > you have to charge more for the people that

    > abuse the system.

    Ah...But how do you define abuse? If I am listening to a 128K radio stream from shoutcast, while playing online checkers and downloading a few 30 meg service packs and such, sharing a few mp3's both directions on a napster type service (all on a fairly regular basis) -- am I an abuser -- or just a user taking advantage of the ability to do the types of things that can be done?

    --
    (+1 Funny) only if I laugh out loud.
  284. Whoa whoa whoa... check your logic there by SumDeusExMachina · · Score: 1
    The alternatives are everybody gets crappy bandwidth because of the hogs, surprise bills, or the provider folds.

    Exactly how will charging the bandwidth hogs extra money for extra use make the bandwidth crappy for everybody? Besides, these aren't going to be "surprise bills." If you're running Morpheus 24/7 and downloading huge divx movies, then you can reasonably expect to get slapped with a fee. It should hardly be a surprise. If you're Joe Blow and you like to browse the internet a lot, it still won't affect you, since it still only takes a fraction of the bandwidth of a continuous, high-speed file download.

    --

    Is your company running tools written by ma
    1. Re:Whoa whoa whoa... check your logic there by sjames · · Score: 2

      Exactly how will charging the bandwidth hogs extra money for extra use make the bandwidth crappy for everybody?

      Speaking of logic, that phrase was or'ed, notg anded (||, ! &&). NOT charging the hogs extra (but capping the shared uplink to control costs) results in crappy bandwidth for all.

      The surprise comes in when Joe Blow catches the latest Outlook virus (or Code Red 4) and ends up unwittingly hosting a warez site. Or someone decides to have 'a little fun' and continuously pings his IP 24/7 for a month (with -s 1500 for good measure). Or he grabs a 'few' mp3s one month (just below the threshold), and grabs 'one or two' more the next. Or, the kid comes home from college for a week or two and feeds his gnutella habit while there (naturally figuring it's free bandwidth).

      Consider that for Joe blow, the notice about bandwidth surcharges might read "An additional fee up to $40 will be charged to any customer using more than hsjdfjk per month.

      It's better that the bandwidth be rate limited to reflect the fee paid.

    2. Re:Whoa whoa whoa... check your logic there by SumDeusExMachina · · Score: 1
      Yes, but see, there again lies the problem. Right now, cable and DSL works essentially as burstable bandwidth; when you need it, it's there to use. When you don't need it, it frees it up for someone else. This is what allows these companies to charge such low fees for the kind of bandwidth that they're doling out to consumers.

      By rate limiting the connection instead of charging for overuse, everyone's going to get absolutely terrible connections (think around 128kbps up/down) at guarenteed bandwidth, which is a lot less than I can get on a bad day on my cable modem right now. Besides, no one really needs this dedicated bandwidth, because the vast majority of users are not going to be running high traffic internet servers that are going to be getting a constant stream of requests.

      Basically, it would be an incredible waste of bandwidth resources on the head end.

      --

      Is your company running tools written by ma
    3. Re:Whoa whoa whoa... check your logic there by sjames · · Score: 2

      What I was talking about was burstable rate limiting with fair queueing. That is the key point you are missing. Imagine a simple network with a total upstream of 80k. There are 2 downstream users (A and B), each assigned 40k. As long as B is not using his 40k, A gets 80k (bursts 40 over). The moment B tries to use his 40k, he gets it and A drops back to 40k (but not less than 40k). That's what makes the queueing fair.

      In other words, consider that even if everyone in your neighborhood is downloading like mad, you are guaranteed your comitted rate on demand. If you're the only person active online, you get the neighborhood's entire bandwidth allocation.

      Without the fair queueing and burstability, you can easily end up not even getting the your fair portion of the upstream (total upstream/ number of users) and without a comitted rate (a true comitted rate is bound by contract), your ISP can oversubscribe the upstream until customers start going back to dialup.

    4. Re:Whoa whoa whoa... check your logic there by SumDeusExMachina · · Score: 1
      OK, I see now. Quite a valid point. Probably won't happen though, unless there is some kind of large grassroots push for something like this, which isn't likely to happen if it's just a portion of the Slashdot audience clamoring for it.

      I'd probably file it under "great idea, wishful thinking," simply due to the sheer inertia of the configuration of large networks such as Comcast.

      --

      Is your company running tools written by ma
    5. Re:Whoa whoa whoa... check your logic there by sjames · · Score: 2

      Alas, I must agree. They're not likely to do that even though it would allow them to stop policing servers or caring how many machines you have behind that firewall, etc.

  285. Back bone idiots. by Anonymous Coward · · Score: 0

    So when do these backbone idiots start upgrading their 100Mbps lines to GigE? Woo hoo, they just created a potential 10x user base. Costs get lower!

  286. Cable Lite Sounds Good To Me by Blimbo · · Score: 1

    I used to be a heavy bandwidth user, using aprox 30-40GB/mth over a period of a couple years. I always considered that for $40/mth CDN this was a great deal for me both with the 1Mb DSL ( sympatico) and 3Mb (Rogers) i used at various times.

    Now a days i am busy almost full-time and i just don't have the time or inclination to play on the Net as much. I had considered going to dialup; but frankly at any price, (i was offered a free unlimited dial-up from a pal in the biz) it is just to limited for most anything except sending/receiving text. (Try dialup if it's been a while, you should quickly see what i mean)

    So over the past few months i have contemplated dumping my Rogers Cable because its hard to justify the expense, but i kept it up anyway because when i do want to d/l something i want it today and if i want to browse some Flash/etc laden sites i still want reasonable performance.

    Up to present nothing existed in the middle ground..by that i mean with reasonable bandwidth (broadband) Say 1/2 to 1/3 of my Rogers Cable and at 1/2 to 1/3 the price. Well now it looks like it has !!

    This is good news for me and i am sure will spur the other broadband providers in the area to compete with this offering ...I like it !

  287. I'm one of those 10% by Anonymous Coward · · Score: 0

    I'm one of the reasons that Rogers is going to start charging more, but I won't be using it in the summer and in the fall (when they start charging more I'll just use Bell Sympatico [assuming they haven't done the same thing]). I still agree with what Rogers is doing though.

  288. A simple lesson in economics.. by Hydro-X · · Score: 2, Informative

    Time and time again on this topic, people complain that 80 Canadian dollars is little more then 50 US dollars and how their high-speed access is costing them about that much. In some of those threads, there are usually a few comments about what I am about to say, but since many readers don't go too deep into the threads, I feel it's important to bring it out for all to see. If I have to be modded down as redundant, so be it, but it has to be said.

    80 Canadian dollars in Canada is NOT equal to 50$ in America!

    Though 80$ down south is worth about fifty bucks, we're not spending it down south. We're spending it here at home. And in Canada, prices are not 40% higher to match US prices. The purchasing power of the Canadian dollar on Canadian soil is actually about 80% that of the US dollar on it's home soil.

    Also, not many Canadians that I know of are being paid in American dollars (professional athletes and entertainers aside). We take in Canadian money, and we spend Canadian money.

    Finally, the cost of living is not the same in Canada and the US. Although it may be close, there is still a difference. Canada has a slightly lower cost of living, therefore wages in Canada are slightly lower. This ties back in to buying power. Many people working in Canada could be earning a significant amount more if they were working in the US, and getting paid in US dollars (after those US dollars are converted back to Canadian of course) for the same work. However, since the cost of living is higher, it makes up for that increase.

    So that's it. Canadian dollars ARE worthless, but only when spent in the US.

  289. Yes, they will by Dark+Nexus · · Score: 1

    I've been using them less than a month, and I've had enough problems that I was already considering dumping them and going with DSL. It's already costing me more than local DSL providers charge.

    A price increase would be the straw that broke the camel's back.

    --
    Dark Nexus
    "Sanity is calming, but madness is more interesting."
    1. Re:Yes, they will by geoswan · · Score: 1
      I've been using them less than a month, and I've had enough problems that I was already considering dumping them and going with DSL. It's already costing me more than local DSL providers charge.


      A price increase would be the straw that broke the camel's back.


      The original Globe article predicted that the other cable outfits, and the telcos offering
      DSL, would follow suit.

  290. Welcome to Australia. Please leave your bandwith.. by The+Fink · · Score: 1
    ... at the door as you enter.

    I'd feel sorry for those of you suffering this fate, but Telstra have just done a very similar thing.

    Twice.

    First of all there was the 3000MB "limit" (free data; you can keep going beyond 3000MB but you pay AU$0.18 per MB beyond that). Now, just over a month or so on, they've kept that in place, uncapped the speed (now making it easier for you to exceed the 3000MB limit without realising it), and increased the cost by about 20%.

    Reason given? It's somehow "better value" for some customers (someone, please, tell me how charging me 20% more for the same service is better value...), running the HFC network apparently is "very expensive", and Telstra's AU$4B profit apparently wasn't big enough already.

    Personally, I'd rather have kept the 512k cap - I'm mainly after always-on connectivity anyway.

    To make things worse, the usage server provided to allow us to monitor and track our own usage goes down when we most need it - when we're nearing the end of the month, and are most likely to exceed our "free" allocation of data.

  291. Socialism by bwhalen · · Score: 1

    What do you expect from them, I mean the opinion of most leftist governments is if you can afford to pay more you should..

    --
    Where do you want to be, What are you doing to get there.
  292. Affects more than just "bandwidth-hogs" by Internal+Error · · Score: 1

    My university had a similar problem. So they just limited all the users to X MB per Y days. This solution seems to have solved the university's problem, but it affects many more than just the "10% of users who use all the bandwidth."

    While at school I had to constantly keep track of how much I transfered. Even though I only browsed the web and downloaded some source every now and then I was almost always over their "reasonable" limit. So I was forced into a restrained bandwidth queue comparable to a 14.4 modem! I'm glad I'm paying for a "high-speed" connection!

    Now if you start playing some only games, downloading the latest iso of insert linux distribution here or anything like that, you quickly use up your aloted transfer amount and in the case of Rogers, start paying more money.

    So although I realized Rogers must cover their costs and limit the true bandwidth-hogs somehow. I hope they do a better job at it than my university. (although the ability to check your transfers such as my university does, is an absolute must if you are going to charge based on it)

  293. Re:Why??? P2P??? by Anonymous Coward · · Score: 0

    The funny thing is that Bell Sympatico High Speed Edition annoying TV commerical shows people streaming video & music in real time - a whole bunch of people from different part of the world jamming togther.

    I am still having a hard time figuring how to do that when my Sympatico have a cap of about 128Kbps on the upstream which would be saturated by the audio MP3 alone. Is that classified as misleading ?

    Most of these TV commerical talks about downloading music & movies. If internet==web browsing, then DON'T advertise streaming real time video & audio.

    One of the saving grace about Sympatico is that they are actually showing ads on their pot-hole (pun intended) for NAT box that allows you to connect multiple computers.

  294. Cry me a river here... by Harik · · Score: 1
    "Major Canadian broadband provider plans to charge heavy users higher monthly access fees as high as $80 per month. Read the article here from the Globe and Mail. If only the world would protest. What's the point of high speed broadband access if you can't use it to full potential without having to start selling organs to pay the bills?"

    Er, Wah some more. No, seriously, cry me a river. $80 canadian... that's what, two burgers and a biggie fry?

    Canuck jokes aside, $80/month is quite reasonable for high speed bandwidth. Consumers are asking content providers (and ISPS) to bend over and take it without any lube. My personal bandwidth costs are probably in the $500/month range. Who am I paying for? You. Why are your costs going up? Because every dammed broadband provider went under, thats why. It costs money to give every warez kiddy/napster-weenie those 150k/sec downloads they love to brag about. Where'd that money come from? Hint: It didn't. 'casual' users never bothered switching over to broadband, POTS works fine for checking your email once per week. So, the usage-ratio goes right out the window.

    At current prices, DSL providers need to oversell their bandwidth about 1000:1, since the telco takes most of your bill. Cable is a little better, since they own their own lines... they can probably get away with 250:1.

    If you want real broadband, go flip on your TV. It's free!... and is starting to have less ads then the internet.

    --Dan

  295. Packet-screen for Code Red/NIMDA -Something useful by meehawl · · Score: 1

    I hope Rogers do something, someday, about the amount of probes and attacks I get from zombies and script kiddies on their network. Somedays I've thought about IP-denying Rogers or all all cable modems,just on principle.

    --

    Da Blog
  296. Re:Reality check -- Abuser? by Shaman · · Score: 1

    I love guys like this. "Yeah, I use $1000 a month worth of bandwidth, but I should be able to because I can."

    And your car will probably do at least 120mph. Most cars will this day. Try to cross the country at that speed. I dare ya.

    --
    ...Steve
  297. Re:I pay C$70 (US$40) for (real) High Speed in Ott by volts · · Score: 1

    Thanks for the heads up. I didn't notice this on their web-site. Do you have a URL?

  298. irony by Conrad5 · · Score: 1

    It seemed the very lifestyle they promoted, and marketed heavily, is now costing them. The TV commercials showed people with "download rigamortis" trying to download mp3s through a phone line. Their Excite portal advertised broadband content (games , movie trailers, etc).

    I am on the rogers network as a casual user (I hope) there seems to be no way to check your usage.

  299. P2P is to blame, focus on that by Anonymous Coward · · Score: 0

    If bandwidth hogs are almost all P2P movie traders/downloaders and a cable company has a reasonably large network in a given city, why not encourage P2P among local users, thus diverting gigs that would have to be purchased from a backbone to a little central office router load increase?

  300. Not as expensive as you might think by naspime · · Score: 1

    The $80 quoted in the article, it should be noted is in Canadian dollars (it is a Canadian newspaper). $80 CAD is equivalent to $48 U.S.

    --
    Spam is the essence of evil.
  301. I hope Rogers does it.... by RazorJ_2000 · · Score: 1

    ....because the very first thing I'll do is sue them in court if they add even one user onto my local loop that then deprives me of bandwidth. It's none of their business how much I download or use the internet. I signed a contract for bandwidth. They either provide it or risk the consequences.

    --
    pi=sigma{n:0-infinity}[(1/16)^n][(4/(8n+1))-(2/(8n +4))-(1/ (8n+5))-(1/(8n+6))]
  302. DAMN DAMN by Anonymous Coward · · Score: 0

    times like these i want Shaw back,. stupid Rogers. Well, if i'm gonna end up paying 80 bucks for being a 'bandwidth hog' i am gonna really abuse it, maybe i should mirror fileplanet or something.

  303. I'm a Hog. by SmartSsa · · Score: 1

    I'm a hog, I admit it. I've pulled in upwards and beyond 60GB in a month before, and I'll do it again.

    However, I DO agree with tiered pricing. I know a lot of people who faster access, but don't want to pay $45+/month for it, why? because they won't use it anywhere near as much as I do. They'll use it to replace their dialup, and use it... about as often to check email and maybe use it's speed to do a few other things, but no leeching like me!

    I would happily pay more per month to not be hassled by Cogeco (whom sucks ass, btw) However, again, I would also want a guarentee that my service will be more reliable. As it stands right now they're not really helping me out with my connectivity problems...

    Here's how I'd like to see it (since they speak of a dialup equiv. price...)

    • $22.95 = 1mbps down/128kbps up - perfect for Mom
    • $35.95 = 2mbps down/512kbps up - perfect for Cousin Ed (cogeco's current setup)
    • $65.95 = 4mbps down/1mbps up - better for me, yo.
    • $99.95 = 5mbps down/2mbps up - I wanna run a server.

    they could even ad more up, but that's what I'd like to see... PLUS a service guarentee on their part. _all_ companies fail to do that right now...

  304. QUESTION by rela · · Score: 1


    What are they defining heavy use as?

    1. Re:QUESTION by SmartSsa · · Score: 1

      depends, most likely perpetual overnight leeching... like me!

  305. Re:Reality check-for dummies... by Anonymous Coward · · Score: 0

    "Amazing that people would buy stuff from a company that tells them they're idiots."

    All those "For Dummmies..." books out there.

  306. Re:How exactly fast is a high-speed Internet servi by Shiny+Metal+S. · · Score: 1
    I pay $25 per month, and am certain to get at least 3000kbps down and usually no less than 900 up. Usually, it's more like 5000/1000, but who's counting?
    I hope you appereciate how lucky you are.

    Average monthly salary in Poland is about the same as fees for 768kbps, so you can imagine how hard it is for young people here to afford the Internet connection, when they need it to learn.

    I'd be in heaven if I needed to pay $25 for 3Mbps, it's 10,000% performance:cost ratio increase of what I have now.

    And the Internet is the main source of my knowledge, so it's also the main cost of my education.

    Anyway, it's very sad how much different start people have, depanding on where they live, but I'm glad that at least some people don't have to take bank loans just to get a good Internet connection, with hope that they'll be able to pay them off later. It's a 21st century, for God's sake.

    --

    ~shiny
    WILL HACK FOR $$$

  307. Funny?! by Shiny+Metal+S. · · Score: 1
    (Score:2, Funny)

    What the hell is so funny about it?!

    --

    ~shiny
    WILL HACK FOR $$$

  308. Re:How exactly fast is a high-speed Internet servi by Shiny+Metal+S. · · Score: 1
    Sorry if this is off.. everything I know about Poland is a little old but last I checked you guys were still riding horses and using swords and flintlock rifles when the Nazis invaded with tanks right? :-)
    I'm not surprised that you post as Anonymous Coward then...
    --

    ~shiny
    WILL HACK FOR $$$

  309. Re:How exactly fast is a high-speed Internet servi by tulare · · Score: 1

    Thank you for putting things into perspective. I have never been to Poland, so can hardly picture what life is like there. Was in USSR in the eighties, and if that was any indication...
    If you are ever on the West Coast of the US, drop me a line. Email is the last bit of my URL at the domain name in front of it. I'd be happy to show you one way of providing bandwidth to a community.

    --
    political_news.c: warning: comparison is always true due to limited range of data type
  310. What about bandwidth from a virus by Anonymous Coward · · Score: 0

    So who is going to get stuck with paying for the bandwidth of viruses. Ummmmm..... Somehow I think that someone machines will probe my machine and well, my machine will respond. Yes it's not really any bandwidth. But why should I have to pay for someone else mistakes.

    Also, what's next? Charging for e-mail bandwidth. Yes paying for spam!!!! Or how about paying for Roger fucked up network change. How many times did I get directed to their website for settings that never worked.

    I am not paying for Roger to manage their company. That it...!!!!!!!

  311. Re:I pay C$70 (US$40) for (real) High Speed in Ott by Bob+Carrick · · Score: 1

    No the information was leaked to myself from two Sympatico employees. We are to be notified on February 28th by mass e-mail and postal mail.
    Hence we are trying to get votes to at least get a decent limit on not 5gig a month.
    Bob
    http://www.carricksolutions.com - The largest PPPoE Help Website, including EnterNet, WinPoet, MacPoet, Access Manager, RASPPPoE, & Networking

  312. Re:Bandwidth costs money - FALSE! by {X-Frog} · · Score: 1

    not really, since the avg bandwith is definied as:
    the maximum bandwith you use on your circuit without peaks.. or kinda.. I wasn't working on the marketing side, I was only a tech there =)

  313. Re:Welcome to Australia. Please leave your bandwit by acceleriter · · Score: 1
    the usage server provided to allow us to monitor and track our own usage goes down
    when we most need it - when we're nearing the end of the month,

    Probably has something to do with the possibility that they realized that if they impose a limit, people will tend to try to come as close as possible to it without exceeding it. Caps can do that :). Thus, the server "goes down" so you can't edge up to the limit right at the end of the month. How convenient.

    --

    CEE5210S The signal SIGHUP was received.

  314. Don't nobody PING me! by adoll · · Score: 1

    I don't object to the concept of hogs paying extra. I run a small server on my Telus ADSL connected computer, but I don't generate anywhere near the traffic that the MP3 and video file hogs do. It is mostly used so I can get into my home files when I'm on the road or working.

    The one beef I do have with paying by the megabit is the quantity of cracking, spam, Melissa virus and other garbage traffic coming back up my DSL line. Should I pay for some gerk in Hong Kong to attack my FTP server with 150 connection attempts in 5 seconds? Or should I be able to dictate to my ISP to block all traffic from the former Crown colony?

    -AD

  315. Private Road Analogy by Click+0+Nett · · Score: 1

    Can you imagine the mess if different companies were to build and were able to charge for the highway system?

    Actually, I can. Roads owned by private companies would be more efficient! After all, they can't have you using the competitor's side road because Interstate Foo is jammed with traffic, so it would be in their best interests to redesign the roads more efficiently.

    Toll booths may sound like a bummer, but the Road Co.'s would realize this, developing new technology to speed things up. Inventions and such would be considered in most circles to be "Progress". Go figure.

    And maybe you don't like tolls. Lots of people don't. So maybe they'd start using mass transportation (also privately owned), which leads to less pollution. It all balances out in a truely free trade economy.

    This'll probrobly be labeled as off-topic, but I just can't stand people thinking the government can fix problems.

    --

    Like eagles on pogo-sticks! -- Glottis

    1. Re:Private Road Analogy by someone247356 · · Score: 1

      Perhaps, perhaps not.

      Building roads like building other forms of infrastructure entails a lot of up front cost. This means that unless you are guaranteed a monopoly, or nearly so, most companies simply won't do it. So instead of company A (Road Co.) developing new technology to speed things up, you'll end up with company Road Co. spending it's time to prevent company B (Roads 'R Us) from building any other roads. What few roads that Roads 'R Us does manage to build won't connect to Road Co.'s roads, and at the places that it does they will charge Roads 'R Us huge fees to interconnect. Not only that, but Road Co. will probably give a discount to travelers that promise to do all of their driving on Road Co.'s roads.

      Sounds like most infrastructure doesn't it? I mean how many phone lines (the actual wires) are their running to your house? How many electrical lines, water mains, sewer lines? Does ATT, MCI, MaBell, each run a separate pair of lines into your house? When a state deregulates electricity, do they deregulate delivery or just generation? If they deregulated delivery how many other electric companies are chomping at the bit to string up a completely new power transmission system? In the case of roads, once Road Co. owns the road that your driveway connects to, how exactly is Roads 'R Us going to connect you to its road network? It can't, you can't have more than one road that your driveway connects to. So since Road Co. got there first they have a monopoly. Pay up or stay home.

      Competitive local exchanges are having that problem in the telco industry. Ma Bell owns the wires into your house. Every one else that wants to sell you phone service, or DSL, or anything else has to get MaBell's permission to use her wires. MaBell doesn't have to charge herself and if she over charges her competition, or simply drags her feet long enough, the competition dies. You don't want to pay MaBell for your land line? Don't use a phone.

      So you see, infrastructure has to be owned by a non-profit entity like the government. In fact building things like roads is one of the primary reasons we have governments. Companies can only be trusted to try and maximize their profits. Sometimes, if market conditions and competition are allowed to flourish it works out well for consumers. Most of the time, if left to their own devices it sucks for consumers.

      Companies don't want competition, they want monopolies. If that isn't possible, most will settle for a nice old fashioned cartel.

      Infrastructure lends itself to a "natural monopoly". Letting any company own that is just asking for trouble.

      --
      Just my $0.02 (Canadian, before taxes)
  316. Forget Currency Conversions by masterplanorg · · Score: 1

    Just a heads-up to everyone...

    Converting between $US and $CDN or any other currency is irrelevant. If you are in Canada, you make Canadian dollars. If you are in the US, you make US dollars.

    The only people who might be using currency swaps are people who live and work on different sides of an international boarder community, or who are consultants like myself who live in Canada, but bill in $US dollars.

    If a sub at Subway costs $6 in Canada, it costs $6 in the US. A sub only costs $9CDN in the US if you are on holidays and are not using your "native" currency for transactions.

    My point? The comparison of service costs needs to be done more carefully. The costs of doing business are not level in all markets (employees, rent, competition, etc) and will be reflected in the price the consumer pays. So stop wasting your time arguing $25US vs $40CDN. It's irrelevant.

    --
    The Master Plan Always Fails
  317. Oh...Quit your whining... by Anonymous Coward · · Score: 0

    If you want high-speed, you should expect to pay for high speed. If you want high-volume, you should expect to pay for that volume of traffic. I pay for having convenience and choice -- that's why I've got Shaw cable Internet and Telus ADSL access at home.

    What's the alternative?

    Fall back onto (optimally) 56Kbps dial-up? NFW! I'll never go back. I gave my 56K modem away. In the event of an utter catastrophe, I'll dig up the 14.4 from the closet.

    What happens if people don't curtail their bandwidth-hogging, or there's a public outcry that stops Shaw from going through with a usage-based rate change? Simple: Shaw installs artificial throttles on bandwidth-hogs. This kind of traffic shaping adds overhead to the network, and in the end, impacts all users.

    So quit your whining! @#$%^&*! I'm unemployed, ineligible for EI, taking a couple of classes at night, living off savings, ... wah wah wah. (Actually, this is my situation, but I'm still not complaining.)

  318. Petition started RE these bandwidth caps by Bob+Carrick · · Score: 1

    If you disagree with these caps you can see the petition here: http://www.petitiononline.com/carrick/petition.htm l and sign if you like.

    Bob

  319. All very interesting by Anonymous Coward · · Score: 0
    Le'ts see now:

    - Fixed wireless folks all/mostly died recently. And high-speed 3G services are now off in the future (for non-Canadians, both Rogers and Bell are also major Canadian mobile providers). So these two ought to know just how soon they can expect competition from either front. And btw, Bell also operates ExpressVu, which competes with Rogers Cable as a satellite service. Think there's going to be any competition there either?

    - Teleco's did a "race to the bottom" to get into this business, but now need to figure out how to make money at this. Figures that this would involve some price increases, especially since the equipment is now on line, and they are all under pressure to raise profits from what they have today.

    - US folks that think $80/month Cdn (or $50-60US, depending on the exchange) is OK are *not thinking*; Canada has been cheaper for the last 3-4 years. What's to prevent US providers from following the lead and raising prices in the States? Can you say $90US/month? Don't think so? This is going to be just like 4-corner gas stations; when one raises the price, all will (at least until the next price war).

    - I use Bell ADSL, and am quite happy with the service. BUT I live in Toronto, near a switch, so I am in optimal range for service. Still, I am very *bursty*, and wonder what will constitute "high usage"? Given that I regularly download patches (XP, RedHat, whatever), and occasionally listen to web radio, will I count as a "High User"??

    - I also use VPN services from my laptop to the office; can I charge the VPN usage back to the company (if there were some way to split out this traffic)? No is the current answer, but the company partially depends now on my having VPN access over a high-speed line. If I switch back to VPN over dialup, where they have to pay the connect charges, are they going to be happy?

    - Liked the "Toll Road" analogy. Really fits in here in Toronto, where a very modern Toll Road (Highway 407) was outsourced to a private company to complete (electronic transponders replace manned tollgates or even automated coin-op configurations). The original pricing was tiered by time-of-day: cheapest outside of work hours, more expensive during the core period, and most expensive during rush hour. Goal of this strategy was to encourage time-shifting for less important traffic, so that rush-hour congestion would be minimized (beginning to see the connection?). The operating company has recently announced an increase in the toll, and all but the highest rate will be *eliminated*. Ignoring all the folks that bought houses based on the previous arrangement (we're talking *lots* per normal commute here folks, not the typical $.50-1.00/booth type tolls you might be more used to seeing), think about the reverse analogy for us high-speed users. Two years from now, with a much larger user base, the High-Speed providers can simply eliminate the low and medium monthly Cable or DSL rates, and just charge the high rate to everybody! Why not - doesn't the logic just work here? :^)

    So - all in all, very interesting. Yes, I will keep my service, but if I have to cut costs, it will be the Cable that goes (I am a Rogers analog user - digital cable seems to be the same wasteland with yet more variants on the same lack of content). Unless, of course, someone offers me a better bundle (e.g., Bell ADSL + VoIP for Phone + Digital TV over ADSL; or the same/equivalent from Rogers).

    --AC--

  320. Re:How exactly fast is a high-speed Internet servi by Shiny+Metal+S. · · Score: 1
    Thank you for putting things into perspective. I have never been to Poland, so can hardly picture what life is like there. Was in USSR in the eighties, and if that was any indication...
    Well, back in eighties we were still a communistic Peoples Republic of Poland, under a strong influence of USSR. In 1989 we had the first democratic election after the World War II, but even after all of those years, the today Polish economy still suffers from the past communist regime.

    Most of the 20th century meant wars or occupation for Poland (I personally know people who were prisoners of the extermination camps in Oswiecim (Auschwitz), so I've heard a lot of really terrible stories), but there were times, where we had an empire that reached from the Baltic to the Black Sea, being a very important power in Europe, not only as a military power, but also in the terms of culture and science. Those were times of the great Aztecs civilisation in America.

    Living in the exact centre of Europe is nice, but being exactly between the Germany and USSR used to be very unfortunate.

    Now we're part of the North Atlantic Treaty Organization and soon we'll join the European Union. I do hope that things will change for better, and that the 21st century will mean, unlike the 20th century, first of all peace and freedom, but also a fast economical and technological growth for Poland.

    A good introduction to Polish history is the History of Poland on Encyclopedia.com and the History of Poland on Wikipedia.

    You can find more general info on Encyclopedia.com, on Wikipedia and on Britannica.com. If you're interested, there are lots of links to information about Poland on Polska.pl (Polska means Poland in Polish).

    If you are ever on the West Coast of the US, drop me a line. Email is the last bit of my URL at the domain name in front of it. I'd be happy to show you one way of providing bandwidth to a community.
    Thanks, maybe when I win the Google contest I'll be around... :) Otherwise, I won't be near the United States any time soon. I want to study in the U.S. but that's rather a very far future, unfortunately, if I ever realize those plans, that is... But thanks, anyway. :)
    --

    ~shiny
    WILL HACK FOR $$$

  321. This is the future by Anonymous Coward · · Score: 0

    As soon as technology to track and bill usage becomes more capable and less costly, users will (explicitly or implicitly) pay for:

    * one-time setup fee
    * monthly connection/account admin fee
    * committed (guaranteed minimum) data rate fee
    * burst (maximum possible) data rate fee
    * monthly pre-paid gigabits fee
    * additional gigabit usage fee
    * tech support fee

    So, people who pay more will get a higher guaranteed data rate, a higher burst rate, more gigabits, and better tech support. Likewise, people who use more bandwidth, transfer more data, or use more tech support will pay more.