I was a CSC major just doing lowly help desk support just like you. But then I realized that I didn't enjoy studying CSC at all. So, I switched my major to religion and quit coding for a year or two. Then, I got another desktop support job where I eventually started coding small projects here and there and worked myself into a Jr. Systems Admin role and I love it. Play around with VMware a lot and learn about admin. You get the satisfaction of helping people but without the boring reformatting of computers all the time. Also, keep in mind that you are paying to go to school to study stuff that you enjoy and you are not totally restricted by your major like they make it sound.
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I have used Snapstream's BeyondTV for years and love it.
All this is doing is forwarding your phone call to Google's voicemail instead of your own. This is nothing new, I've been doing this for weeks.
I was a CSC major just doing lowly help desk support just like you. But then I realized that I didn't enjoy studying CSC at all. So, I switched my major to religion and quit coding for a year or two. Then, I got another desktop support job where I eventually started coding small projects here and there and worked myself into a Jr. Systems Admin role and I love it. Play around with VMware a lot and learn about admin. You get the satisfaction of helping people but without the boring reformatting of computers all the time. Also, keep in mind that you are paying to go to school to study stuff that you enjoy and you are not totally restricted by your major like they make it sound.