I am a network tech at an IT company and we deal with ATT with their DSL for some of our clients. They have horrible service that seems to be getting worse. You always get transferred to 5-6 people before someone will help you. There has also been incidents of them terminating clients DSL randomly with no reason. They told me specifically "we don’t have any reason this dsl account was terminated". Then they conveniently want you to sign up for 2 years. This has happened multiple times with different people in my company.
I am not sure what is going on with ATT but this article does not surprise me. They are not the ATT that was founded years ago.
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I am a network tech at an IT company and we deal with ATT with their DSL for some of our clients. They have horrible service that seems to be getting worse. You always get transferred to 5-6 people before someone will help you. There has also been incidents of them terminating clients DSL randomly with no reason. They told me specifically "we don’t have any reason this dsl account was terminated". Then they conveniently want you to sign up for 2 years. This has happened multiple times with different people in my company. I am not sure what is going on with ATT but this article does not surprise me. They are not the ATT that was founded years ago.