Let's face it, nobody really likes their phone company whichever one it is and it's not how much they charge, it's how they charge it. Charging for text messages you receive, charging as much as 5 times the price of a song for a ringtone made out of a little snippet of that song. Many of us are now carrying around what is the equivalent of a small computer and yet it doesn't tell us "exactly" how much service is left available to us. Why exactly should it cost more money to have our service just disconnected when it runs out? Why is it going to cost $20 to use tethering when it's the same amount of traffic on the network? When are phone companies going to realize that surprising a customer with a big bill they can't afford and didn't expect is not the way to build customer loyalty? I have never gone over my limits the entire time I have owned a cell phone, but I find myself either feeling anxious about how much time I have left or ripped off because I didn't even need to use half of what I had available. One month on T-Mobile more than I've ever been on a cell phone because a parent is dying of cancer and barely make it through the month without going over because... well tragedies like this are probably the reason anyone changes the phone usage that drastically in such a short period of time.
Why phone companies can not give exact information about how much service you have and charge reasonable rates no matter how much you use instead of trying to catch you off your guard is beyond me.
What amazes me the most about the iPad (and this is saying a lot because I think it's a pretty amazing piece of equipment) is that it does cut off data when the plan limit is reached without ridiculous penalty rates.
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Let's face it, nobody really likes their phone company whichever one it is and it's not how much they charge, it's how they charge it. Charging for text messages you receive, charging as much as 5 times the price of a song for a ringtone made out of a little snippet of that song. Many of us are now carrying around what is the equivalent of a small computer and yet it doesn't tell us "exactly" how much service is left available to us. Why exactly should it cost more money to have our service just disconnected when it runs out? Why is it going to cost $20 to use tethering when it's the same amount of traffic on the network? When are phone companies going to realize that surprising a customer with a big bill they can't afford and didn't expect is not the way to build customer loyalty? I have never gone over my limits the entire time I have owned a cell phone, but I find myself either feeling anxious about how much time I have left or ripped off because I didn't even need to use half of what I had available. One month on T-Mobile more than I've ever been on a cell phone because a parent is dying of cancer and barely make it through the month without going over because... well tragedies like this are probably the reason anyone changes the phone usage that drastically in such a short period of time. Why phone companies can not give exact information about how much service you have and charge reasonable rates no matter how much you use instead of trying to catch you off your guard is beyond me. What amazes me the most about the iPad (and this is saying a lot because I think it's a pretty amazing piece of equipment) is that it does cut off data when the plan limit is reached without ridiculous penalty rates.