Actually, he/she did NOT say they assumed Intel was doing something illegal, just unethical. There's a huge difference. It's not illegal to lie to your mother, but it IS unethical.
I can't STAND USWest! Here's MY sob story, if anyone's interested:
Last year I ordered a second phone line, and the line was installed (3 weeks later), but I wasn't told that my single copper-pair phone line had been digitally multiplexed into two phone lines with a Raychem multiplexor (commonly known to USWest staff as a "UCD" whatever THAT means). The result was line noise (and a lot of it) on both lines making it impossible to connect to an ISP at more than 26.4 kbps, which completely invalidaded my recent 56k modem purchase. It took countless calls to their incompetant technical "support" employees, and literally hours of waiting on the phone, before finding out my line had been multiplexed. When I asked for a second copper pair, I was denied.
Several months later, DSL ("Megabit") service was being offered in my area. Of course I jump on the opportunity to increase my connection speed. Again, I had to deal with the incredibly idiotic and unknowledgeable USWest staff. When I requested DSL service, they ran a "line check." They told me I wasn't close enough to a central office. (I live 6 blocks away from the "central office".) Later I found out they only gave me this excuse because their software gave them a message: "distance not calculated". Guess what dissabled them from calculating my distance from the central office? Our old freind Mr. Multiplexor. More weeks pass and I eventually request the removal of the UCD, and am told "We're sorry, we can't do that." Head management at this ConglomiCorp doesn't want to pay the few extra dollars remove a plastic box. Probably because dual-phone line subscribers pay more per-month than DSL customers..? Who knows?
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Actually, he/she did NOT say they assumed Intel was doing something illegal, just unethical. There's a huge difference. It's not illegal to lie to your mother, but it IS unethical.
Last year I ordered a second phone line, and the line was installed (3 weeks later), but I wasn't told that my single copper-pair phone line had been digitally multiplexed into two phone lines with a Raychem multiplexor (commonly known to USWest staff as a "UCD" whatever THAT means). The result was line noise (and a lot of it) on both lines making it impossible to connect to an ISP at more than 26.4 kbps, which completely invalidaded my recent 56k modem purchase. It took countless calls to their incompetant technical "support" employees, and literally hours of waiting on the phone, before finding out my line had been multiplexed. When I asked for a second copper pair, I was denied.
Several months later, DSL ("Megabit") service was being offered in my area. Of course I jump on the opportunity to increase my connection speed. Again, I had to deal with the incredibly idiotic and unknowledgeable USWest staff. When I requested DSL service, they ran a "line check." They told me I wasn't close enough to a central office. (I live 6 blocks away from the "central office".) Later I found out they only gave me this excuse because their software gave them a message: "distance not calculated". Guess what dissabled them from calculating my distance from the central office? Our old freind Mr. Multiplexor. More weeks pass and I eventually request the removal of the UCD, and am told "We're sorry, we can't do that." Head management at this ConglomiCorp doesn't want to pay the few extra dollars remove a plastic box. Probably because dual-phone line subscribers pay more per-month than DSL customers..? Who knows?
Sigh...
Does anyone else dislike USWest as much as I do?