ADSL via USWest has been a more mixed experience for me. It took two misplaced orders over three months before they installed it. Then there was a shortage of DHCP addresses which kept people from having access. I got a block of static IP addresses after that. The USWest.net news server is so lame as to be effectively useless.
The tech support people can be helpful. And although Linux is not officially supported, there always seems to be a Linux/Unix guru in the tech support office.
I just finished a 13 hour service outage that neither USWest.net, USWest Line Repair, the ADSL Help Desk, or USWest Hardware Support would admit to being able to fix and that somebody else was working on.
I like the technology, I dislike the company, and I respect the many knowledgable employees that manage to make it work considering the overmarketed mess they've been handed.
Fortunately I live in an area with competing DSL providers and will probably go with COVAD some time in the next few months. http://www.covad.com/
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ADSL via USWest has been a more mixed experience for me. It took two misplaced orders over three months before they installed it. Then there was a shortage of DHCP addresses which kept people from having access. I got a block of static IP addresses after that. The USWest.net news server is so lame as to be effectively useless.
The tech support people can be helpful. And although Linux is not officially supported, there always seems to be a Linux/Unix guru in the tech support office.
I just finished a 13 hour service outage that neither USWest.net, USWest Line Repair, the ADSL Help Desk, or USWest Hardware Support would admit to being able to fix and that somebody else was working on.
I like the technology, I dislike the company, and I respect the many knowledgable employees that manage to make it work considering the overmarketed mess they've been handed.
Fortunately I live in an area with competing DSL providers and will probably go with COVAD some time in the next few months. http://www.covad.com/