Giving PayPal your bank account does not give PayPal access to your bank account on a whim.
The sending limit you mentioned is in place to reduce the probability that you are dealing with a stolen credit card. It also limits the amount of damage someone could do with a stolen credit card.
"So if you pay a lot of money through paypal for some merchandise you never receive, you basically have no legal recourse - you're screwed. If you had paid with a credit card, you could dispute the charge with your credit card company and they'd have to give you your money back."
Your chargeback protection is still available if you use your credit card. However, we do ask that buyers file a Buyer Complaint with us before filing a chargeback. Why? a) we might be able to recover for you b)it alerts us to a potential problem with someone selling goods.
I realize that account restrictions draw a fair amount of attention on the boards, but they are actually quite rare. Our terms of use do specify what actions by an individual can lead to an account restriction. Account restrictions can be resolved with the cooperation of the user, which will often require documentation.
Things I notice about PayPalWarning? 1. The company can't refute or verify the claims on the site. There is no space to post company policy relative to a customer issue (chargebacks,etc.) 2. The stories are selectively chosen. 3. The party that keeps the site active does not post their name (a check on whois.net does not pull anything) 4. It doesn't separate certain issues, such as seller fraud. PayPal often takes the hit for the decision of a seller to defraud a user from a transaction at an auction site,etc. PayPal is a payment service, which means that we can't verify the listings of items at other sites, nor can we guarantee that a party will come through as promised.
(A common example I use: If you paid by money order, and the seller didn't ship, would you blame the money order agent for the non-delivery of product by the seller?)
Hi Kintanon,
It sounds like they may have received a chargeback (stolen credit card). Chargeback liability is present in all credit card transactions (PayPal is no different in this regard than many services that process credit card payments). Users can be protected from claims of non-delivery/credit card fraud if they follow the Seller Protection Program.
Some of the users in this forum are aware that I am available to assist in answering questions. I also do help resolve some stickier issues (account restrictions,etc.)
I would ask users of the PayPal service to consider the following (this really applies to any company you read about on the net):
a) their personal experiences with the service b) how many users PayPal has vs. the number of complaints on the boards c) is there full disclosure by the party posting the claim?
***Some of the users in this forum are aware that I am available to assist in answering questions. I also do help resolve some stickier issues (account restrictions,etc.)***
While I realize that the internet has a fair amount of valuable information on it, there is also a fair amount of biased information to be found. It is not that hard to set up a web site for companyxyzsucks.com focusing on customer comments.
The web site in question does not display company policy relative to an issue. It also does not take into consideration that the party may not be revealing all of the details about their case.
For example, we often take the hit (as the payment medium) for cases in which a seller (listing at a venue other than PayPal) does not deliver product to a person. We have a process in place for these kinds of complaints, but we do not guarantee recovery for a buyer. This process, while somewhat limited, does offer users more protection than paying in traditional methods.
I would be more than happy to address any of the concerns found on the site.
Here is the issue on the complaint posted by the party--
When PayPal receives a complaint of copyright infringement, we provide the seller the opportunity to contest the complaint under the Digital Millennium Copyright Act. If the seller provides sufficient information to contest the complaint, we may take no action. If the seller cannot contest the dispute, we have little choice but to discontinue servicing the account. If you have questions regarding the legitimacy of your sales, we suggest that you contact the owner of the copyright. Please be aware that we do not take action until carefully reviewing the account, which may include confirming with buyers that the item purchased was the same item that owner of the copyright is complaining about.
The PayPal system has not been hacked. There is a very specific process in place for taking care of unauthorized account access issues, so they are more than welcome to contact me. I will have the fraud team assist.
Please feel free to contact me about this matter. There is a very specific process in place when a user has an issue with unauthorized access. My email is damon@paypal.com.
When PayPal receives a complaint of copyright infringment, we provide the seller the oppportunity to contest the complaint under the Digital Millenium Copyright Act. If the seller provides sufficient information to contest the complaint, we may take no action. If the seller cannot contest the dispute, we have little choice but to discontinue servicing the account. If you have questions regarding the legitimacy of your sales, we suggest that you contact the owner of the copyright. Please be aware that we do not take action until careully reviewing the account, which may include confirming with buyers that the item purchased was the same item that owner of the copyright is complaining about.
Here is your issue,including the section in the TOU that covers merchandise quality.
I have just been scammed by a seller for $608.50. The seller committed a U.S. FELONY by selling me pirated software, which he claims was genuine. I verified the authenticity of the software with the original maker, and officials of the company confirmed that the product I purchased are both illegal and non-working. This to me is the same as non-receipt of the product. I tried numerous times contacting the felon for a full refund, but to no avail as he now ignores me. This felon is continuing to sell the pirated software on Ebay at http://cgi6.ebay.com/aw-cgi/eBayISAPI.dll?MfcISAPI Command=ViewListedItems&userid=visteoninc&include= 0&since=30&sort=3&rows=200
I have warned all the winners of the auction already. When I filed a complaint via PayPal's Buyer Complaint Form, this is what I got in reply:
"PayPal has concluded the investigation of your Buyer Complaint. Case Number:259556 Transaction Date: 11/24/2001 4:54:00 PM Transaction Amount: $608.50 Seller's Email: xxxxxx Seller's Name: xxxxxx PayPal's Buyer Complaint Policy does not apply to disputes about the attributes or quality of goods received. As a result, we cannot reverse the transaction or issue a refund. We encourage you to continue to work directly with the seller for an amicable resolution. PayPal does not tolerate fraud or illegal activities."
Buyer Complaint Policy
General. If you pay a seller who does not ship the promised goods, you should first contact the seller and attempt to resolve the dispute. If you are unable to resolve the dispute in this manner, you should then file a Buyer Complaint Form with PayPal as soon as possible. The Buyer Complaint Form may be found by going to the "Security Center" link in the footer of any page on the PayPal website.
PayPal will investigate your claim, contact the seller and, if the seller does not present appropriate proof of shipment, a full refund or other evidence of a satisfactory resolution, PayPal will seek to collect the amount you paid from the seller. PayPal may also restrict the seller's PayPal account. You and other buyers who file claims against the same seller will be entitled to the return of any and all funds PayPal is able to collect from the seller, on a first-come, first-served basis for funds received by PayPal prior to the restriction of the seller's account. RECOVERY OF YOUR CLAIM IS NOT GUARANTEED.
Complaints must be filed no later than 30 days from the date of payment. PayPal will seek to resolve the complaint within 30 days of the date the complaint is filed, though such time frame may be extended, if appropriate, to accommodate the investigation.
Additional Protection for eBay Auctions. For purchases made on eBay using PayPal, PayPal offers additional protection to domestic Users who pay a Verified seller but do not receive their goods. This additional protection is not available for International Users. If PayPal is unable to recover all of your funds through our investigation of a qualifying dispute, you may file a claim under eBay's Insurance Claims process (an "eBay Claim"). If your eBay Claim is granted but does not cover the full amount of your loss, PayPal will reimburse you for up to $200 of additional losses, whether or not PayPal is able to recover such funds from the seller.
In order to receive this additional protection, you must file a Buyer Complaint Form with PayPal no more than 30 days after the eBay transaction, following the same process outlined in (i) above. You may file your eBay Claim at any time, but eBay is likely to require you to obtain a determination from PayPal before they will process your claim. If and when your eBay claim is granted, you must contact PayPal customer service no more than 30 days after the grant date. You will need to provide PayPal with a copy of the eBay Claim that you filed and satisfactory evidence that your eBay Claim was granted. PayPal may also require additional documentation as proof of your identity. PayPal will reimburse you for up to $200 of additional losses not covered by the eBay claim within 30 days of the date you provide evidence that your eBay Claim was granted. This time frame may be extended if necessary to ensure the accuracy of the claim.
This Additional Protection does not apply to disputes about the quality or attributes of delivered goods, goods that have been lost in the mail as shown by seller's presentation of proof of shipment, payments for services, payments to Unverified sellers, or a seller's failure to deliver intangible goods. In order to be eligible for the eBay Additional Protection, you must have paid for the undelivered goods with a single payment from a single PayPal account. The seller's Verification status will be displayed to you on the PayPal website when you confirm the details of your transaction, giving you the opportunity to cancel the transaction prior to sending payment if you do not want to pay an Unverified seller.
I have already advised you of what you need to do on your case.
"They will not reverse the charge and take the money from the felon's account and refund the customer. By doing so, they are harboring criminals and encouraging illegal activities.
"
We will reverse any money that we are able to collect from the seller's PayPal account.
Again, you were defrauded by a seller---we weren't able to recover, which means you will now have to seek recourse against the seller.
The merchant team has information suggesting that the product being offered was XP. I believe you have a direct contact within the department to assist you with your matter.
I realize there are some concerns whenever a site such as PayPalWarning comes up, but please realize:
a) the internet is a free forum where users can state whatever they want
b) you can find horror stories about many companies on the internet
PayPal is a payment service that allows parties to pay one another for a variety of reasons. All customer situations that do not violate our terms of can be resolved.
Account restrictions, which are brought up on a regular basis, are quite rare (reasons for an account restriction can be found in our terms of use) and they can be resolved with the assistance of the user.
Points to ponder
-PayPal continues to add 20,000+ users per day.
-We also conduct well over 200,000 transactions daily.
At times, our anti-fraud measures do catch legitimate users, but these can be rectified. These measures, while viewed as extreme at times, has allowed us to keep our fraud rates extremely low.
Some of the issues on PayPalWarning involve:
-Seller not shipping goods to a buyer (we offer limited protection and do not guarantee recovery from a seller)
-Payments reversed due to chargebacks (explained in the terms of use)
We do have screening methods in place to help reduce the probability of an error with your routing transit number, but the best solution is to check with your bank about what is required for ach transfers. Some use different routing numbers for these transactions.
Rejections of bank accounts occur because the receiving bank rejected the transaction---the best bet is to contact the bank.
Our verification methods are actually in place to limit the amount of damage someone could do with a stolen credit card. By verifying the user's identity through verification, we can feel more secure in allowing the party to make additional payments off of their credit card. This reduces the risk of chargeback to a recipient of a credit card payment.
Giving us your bank account number (which is printed on the bottom of every check you send to someone) does not give us unilateral access to your bank account. It will only be accessed with your permission, which would require you logging in on the site to request a transaction from it.
Regards,
Damon
PayPal Consumer Relations
Re:PayPal. Nice idea, but it has it's problems.
on
The PayPal Phenomenon
·
· Score: 1
Hi Lumpy,
PayPal has two separate numbers for users. Premier/Business accounts have an 800# to call, whereas Personal accounts have to dial a toll call. The numbers can be found after the user logs in (because it identifies their account type) and goes to the HELP/CONTACT US sections.
Regards,
Damon
PayPal Consumer Relations
Re:PayPal. Nice idea, but it has it's problems.
on
The PayPal Phenomenon
·
· Score: 1
Hi,
I do believe that you had talked to me directly about this issue.
The Canadian user had listed incorrect information on their account for the bank transfer (international banks are very picky about the PayPal account name matching the bank account name---as an example). The user, per our terms of use, was charged for these rejections.
The charge of the rejections was taken out of his PayPal account, which brought you to the point of only getting what was in the account back (also per our Buyer Complaint Process tou).
As you are probably aware, there are many hate sites for a variety of companies on the web. Some users that post angrily on the web have been engaged in fraudulent activity, so appropriate action was taken.
All legitimate customer issues that don't violate our terms of use, or that are engaged in fraudulent activity (money-laundering,pyramid schemes,etc) can be resolved.
Account restrictions are extremely,extremely rare. They can be resolved with the cooperation of the restricted party.
There are other sites that discuss the service in great deal (epinions,etc) that offer numerous stories of success.
Hi,
Just as an FYI---we have just announced PayPal Shops, which is a directory where users can put up their web sites to display their products (since you had mentioned our service and selling products via the internet).
I read the poster threads in here quite often to see what you all would like to see the service do and I find them all very constructive and creative.
Regards,
Damon
Hi, The web site was brought to my attention on a bulletin board. The thing that triggered me was the www.paypai.com address containing no referral information, which is something our users do when building a web page. PayPal is one of the few companies on the web looking for customer issues and feedback. Damon
IMPORTANT INFORMATION from X.com regarding PayPai
on
Fake PayPal Site
·
· Score: 2
"X.com has notified law enforcement of the fake site and efforts to steal password information. We have taken steps to prevent this person from withdrawing money from the PayPal system. It is important to note that user credit card and bank account information CANNOT be viewed by people accessing the system even if they have the correct login code and password. Most importantly, NO PayPal user will lose ANY money as a result of this incident. X.com will absolutely guarantee that."
Slashdot Mirror
Hi goingware,
Giving PayPal your bank account does not give PayPal access to your bank account on a whim.
The sending limit you mentioned is in place to reduce the probability that you are dealing with a stolen credit card. It also limits the amount of damage someone could do with a stolen credit card.
"So if you pay a lot of money through paypal for some merchandise you never receive, you basically have no legal recourse - you're screwed. If you had paid with a credit card, you could dispute the charge with your credit card company and they'd have to give you your money back."
Your chargeback protection is still available if you use your credit card. However, we do ask that buyers file a Buyer Complaint with us before filing a chargeback. Why? a) we might be able to recover for you b)it alerts us to a potential problem with someone selling goods.
Regards,
Damon
PayPal Consumer Relations
Hi Luxury Yacht,
I realize that account restrictions draw a fair amount of attention on the boards, but they are actually quite rare. Our terms of use do specify what actions by an individual can lead to an account restriction. Account restrictions can be resolved with the cooperation of the user, which will often require documentation.
Things I notice about PayPalWarning?
1. The company can't refute or verify the claims on the site. There is no space to post company policy relative to a customer issue (chargebacks,etc.)
2. The stories are selectively chosen.
3. The party that keeps the site active does not post their name (a check on whois.net does not pull anything)
4. It doesn't separate certain issues, such as seller fraud. PayPal often takes the hit for the decision of a seller to defraud a user from a transaction at an auction site,etc. PayPal is a payment service, which means that we can't verify the listings of items at other sites, nor can we guarantee that a party will come through as promised.
(A common example I use: If you paid by money order, and the seller didn't ship, would you blame the money order agent for the non-delivery of product by the seller?)
Hi Kintanon,
It sounds like they may have received a chargeback (stolen credit card). Chargeback liability is present in all credit card transactions (PayPal is no different in this regard than many services that process credit card payments). Users can be protected from claims of non-delivery/credit card fraud if they follow the Seller Protection Program.
Some of the users in this forum are aware that I am available to assist in answering questions. I also do help resolve some stickier issues (account restrictions,etc.)
I would ask users of the PayPal service to consider the following (this really applies to any company you read about on the net):
a) their personal experiences with the service
b) how many users PayPal has vs. the number of complaints on the boards
c) is there full disclosure by the party posting the claim?
***Some of the users in this forum are aware that I am available to assist in answering questions. I also do help resolve some stickier issues (account restrictions,etc.)***
Regards,
Damon
PayPal Consumer Relations
Hi pointwood,
While I realize that the internet has a fair amount of valuable information on it, there is also a fair amount of biased information to be found. It is not that hard to set up a web site for companyxyzsucks.com focusing on customer comments.
The web site in question does not display company policy relative to an issue. It also does not take into consideration that the party may not be revealing all of the details about their case.
For example, we often take the hit (as the payment medium) for cases in which a seller (listing at a venue other than PayPal) does not deliver product to a person. We have a process in place for these kinds of complaints, but we do not guarantee recovery for a buyer. This process, while somewhat limited, does offer users more protection than paying in traditional methods.
I would be more than happy to address any of the concerns found on the site.
Regards,
Damon
PayPal Consumer Relations
Hi,
Here is the issue on the complaint posted by the party--
When PayPal receives a complaint of copyright infringement, we provide the seller the opportunity to contest the complaint under the Digital Millennium Copyright Act. If the seller provides sufficient information to contest the complaint, we may take no action. If the seller cannot contest the dispute, we have little choice but to discontinue servicing the account. If you have questions regarding the legitimacy of your sales, we suggest that you contact the owner of the copyright. Please be aware that we do not take action until carefully reviewing the account, which may include confirming with buyers that the item purchased was the same item that owner of the copyright is complaining about.
HI,
The PayPal system has not been hacked. There is a very specific process in place for taking care of unauthorized account access issues, so they are more than welcome to contact me. I will have the fraud team assist.
Thank you.
Regards,
Damon
PayPal Consumer Relations
Hi Hook,
Please feel free to contact me about this matter. There is a very specific process in place when a user has an issue with unauthorized access. My email is damon@paypal.com.
Thank you for your patience.
Regards,
Damon
PayPal Consumer Relations
When PayPal receives a complaint of copyright infringment, we provide the seller the oppportunity to contest the complaint under the Digital Millenium Copyright Act. If the seller provides sufficient information to contest the complaint, we may take no action. If the seller cannot contest the dispute, we have little choice but to discontinue servicing the account. If you have questions regarding the legitimacy of your sales, we suggest that you contact the owner of the copyright. Please be aware that we do not take action until careully reviewing the account, which may include confirming with buyers that the item purchased was the same item that owner of the copyright is complaining about.
Here is your issue,including the section in the TOU that covers merchandise quality.I Command=ViewListedItems&userid=visteoninc&include= 0&since=30&sort=3&rows=200
I have just been scammed by a seller for $608.50. The seller committed a U.S. FELONY by selling me pirated software, which he claims was genuine. I verified the authenticity of the software with the original maker, and officials of the company confirmed that the product I purchased are both illegal and non-working. This to me is the same as non-receipt of the product. I tried numerous times contacting the felon for a full refund, but to no avail as he now ignores me. This felon is continuing to sell the pirated software on Ebay at http://cgi6.ebay.com/aw-cgi/eBayISAPI.dll?MfcISAP
I have warned all the winners of the auction already. When I filed a complaint via PayPal's Buyer Complaint Form, this is what I got in reply:
"PayPal has concluded the investigation of your Buyer Complaint. Case Number:259556 Transaction Date: 11/24/2001 4:54:00 PM Transaction Amount: $608.50 Seller's Email: xxxxxx Seller's Name: xxxxxx PayPal's Buyer Complaint Policy does not apply to disputes about the attributes or quality of goods received. As a result, we cannot reverse the transaction or issue a refund. We encourage you to continue to work directly with the seller for an amicable resolution. PayPal does not tolerate fraud or illegal activities."
Buyer Complaint Policy
General. If you pay a seller who does not ship the promised goods, you should first contact the seller and attempt to resolve the dispute. If you are unable to resolve the dispute in this manner, you should then file a Buyer Complaint Form with PayPal as soon as possible. The Buyer Complaint Form may be found by going to the "Security Center" link in the footer of any page on the PayPal website.
PayPal will investigate your claim, contact the seller and, if the seller does not present appropriate proof of shipment, a full refund or other evidence of a satisfactory resolution, PayPal will seek to collect the amount you paid from the seller. PayPal may also restrict the seller's PayPal account. You and other buyers who file claims against the same seller will be entitled to the return of any and all funds PayPal is able to collect from the seller, on a first-come, first-served basis for funds received by PayPal prior to the restriction of the seller's account. RECOVERY OF YOUR CLAIM IS NOT GUARANTEED.
Complaints must be filed no later than 30 days from the date of payment. PayPal will seek to resolve the complaint within 30 days of the date the complaint is filed, though such time frame may be extended, if appropriate, to accommodate the investigation.
Additional Protection for eBay Auctions. For purchases made on eBay using PayPal, PayPal offers additional protection to domestic Users who pay a Verified seller but do not receive their goods. This additional protection is not available for International Users. If PayPal is unable to recover all of your funds through our investigation of a qualifying dispute, you may file a claim under eBay's Insurance Claims process (an "eBay Claim"). If your eBay Claim is granted but does not cover the full amount of your loss, PayPal will reimburse you for up to $200 of additional losses, whether or not PayPal is able to recover such funds from the seller.
In order to receive this additional protection, you must file a Buyer Complaint Form with PayPal no more than 30 days after the eBay transaction, following the same process outlined in (i) above. You may file your eBay Claim at any time, but eBay is likely to require you to obtain a determination from PayPal before they will process your claim. If and when your eBay claim is granted, you must contact PayPal customer service no more than 30 days after the grant date. You will need to provide PayPal with a copy of the eBay Claim that you filed and satisfactory evidence that your eBay Claim was granted. PayPal may also require additional documentation as proof of your identity. PayPal will reimburse you for up to $200 of additional losses not covered by the eBay claim within 30 days of the date you provide evidence that your eBay Claim was granted. This time frame may be extended if necessary to ensure the accuracy of the claim.
This Additional Protection does not apply to disputes about the quality or attributes of delivered goods, goods that have been lost in the mail as shown by seller's presentation of proof of shipment, payments for services, payments to Unverified sellers, or a seller's failure to deliver intangible goods. In order to be eligible for the eBay Additional Protection, you must have paid for the undelivered goods with a single payment from a single PayPal account. The seller's Verification status will be displayed to you on the PayPal website when you confirm the details of your transaction, giving you the opportunity to cancel the transaction prior to sending payment if you do not want to pay an Unverified seller.
Hi,
I have already advised you of what you need to do on your case.
"They will not reverse the charge and take the money from the felon's account and refund the customer. By doing so, they are harboring criminals and encouraging illegal activities.
"
We will reverse any money that we are able to collect from the seller's PayPal account.
Again, you were defrauded by a seller---we weren't able to recover, which means you will now have to seek recourse against the seller.
Hi,
The merchant team has information suggesting that the product being offered was XP. I believe you have a direct contact within the department to assist you with your matter.
Thank you all for your comments about PayPal.
I realize there are some concerns whenever a site such as PayPalWarning comes up, but please realize:
a) the internet is a free forum where users can state whatever they want
b) you can find horror stories about many companies on the internet
PayPal is a payment service that allows parties to pay one another for a variety of reasons. All customer situations that do not violate our terms of can be resolved.
Account restrictions, which are brought up on a regular basis, are quite rare (reasons for an account restriction can be found in our terms of use) and they can be resolved with the assistance of the user.
Points to ponder
-PayPal continues to add 20,000+ users per day.
-We also conduct well over 200,000 transactions daily.
At times, our anti-fraud measures do catch legitimate users, but these can be rectified. These measures, while viewed as extreme at times, has allowed us to keep our fraud rates extremely low.
Some of the issues on PayPalWarning involve:
-Seller not shipping goods to a buyer (we offer limited protection and do not guarantee recovery from a seller)
-Payments reversed due to chargebacks (explained in the terms of use)
Hi billcopc,
We do have screening methods in place to help reduce the probability of an error with your routing transit number, but the best solution is to check with your bank about what is required for ach transfers. Some use different routing numbers for these transactions.
Rejections of bank accounts occur because the receiving bank rejected the transaction---the best bet is to contact the bank.
Regards,
Damon
PayPal Consumer Relations
Hi Control-Z,
Our verification methods are actually in place to limit the amount of damage someone could do with a stolen credit card. By verifying the user's identity through verification, we can feel more secure in allowing the party to make additional payments off of their credit card. This reduces the risk of chargeback to a recipient of a credit card payment.
Giving us your bank account number (which is printed on the bottom of every check you send to someone) does not give us unilateral access to your bank account. It will only be accessed with your permission, which would require you logging in on the site to request a transaction from it.
Regards,
Damon
PayPal Consumer Relations
Hi Lumpy,
PayPal has two separate numbers for users. Premier/Business accounts have an 800# to call, whereas Personal accounts have to dial a toll call. The numbers can be found after the user logs in (because it identifies their account type) and goes to the HELP/CONTACT US sections.
Regards,
Damon
PayPal Consumer Relations
Hi,
I do believe that you had talked to me directly about this issue.
The Canadian user had listed incorrect information on their account for the bank transfer (international banks are very picky about the PayPal account name matching the bank account name---as an example). The user, per our terms of use, was charged for these rejections.
The charge of the rejections was taken out of his PayPal account, which brought you to the point of only getting what was in the account back (also per our Buyer Complaint Process tou).
Regards,
Damon
PayPal Consumer Relations
Hi ThatComputerGuy,
As you are probably aware, there are many hate sites for a variety of companies on the web. Some users that post angrily on the web have been engaged in fraudulent activity, so appropriate action was taken.
All legitimate customer issues that don't violate our terms of use, or that are engaged in fraudulent activity (money-laundering,pyramid schemes,etc) can be resolved.
Account restrictions are extremely,extremely rare. They can be resolved with the cooperation of the restricted party.
There are other sites that discuss the service in great deal (epinions,etc) that offer numerous stories of success.
Regards,
Damon
PayPal Consumer Relations
Hi, Just as an FYI---we have just announced PayPal Shops, which is a directory where users can put up their web sites to display their products (since you had mentioned our service and selling products via the internet). I read the poster threads in here quite often to see what you all would like to see the service do and I find them all very constructive and creative. Regards, Damon
Hi, I can actually check this out for you. Please feel free to contact me at damon@paypal.com
Hi, We are making sure the international support is in place before launching. I will say shortly and it looks good.
Hi, The web site was brought to my attention on a bulletin board. The thing that triggered me was the www.paypai.com address containing no referral information, which is something our users do when building a web page. PayPal is one of the few companies on the web looking for customer issues and feedback. Damon
"X.com has notified law enforcement of the fake site and efforts to steal password information. We have taken steps to prevent this person from withdrawing money from the PayPal system. It is important to note that user credit card and bank account information CANNOT be viewed by people accessing the system even if they have the correct login code and password. Most importantly, NO PayPal user will lose ANY money as a result of this incident. X.com will absolutely guarantee that."