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Yes, many freemium users may be forever freeloaders. However, don't some of them eventually buy but in smaller percentages? Look at H&R Block going to a freemium business model in the brick and mortar world.
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Yes, many freemium users may be forever freeloaders. However, don't some of them eventually buy but in smaller percentages? Look at H&R Block going to a freemium business model in the brick and mortar world.