On a lighter note, Qworst's support # had a 111 minute wait to talk to someone tonight...gotta love it...
No kidding... I started my call at 12:00 and was told there was a 43 minute wait... it's now 2:13 and I just got off the phone with them. The whole conversation took about 5 minutes...
If you have Qwest DSL is seems you are out of luck. They will not give you Any information you need to download the CBOS upgrades from Cisco (I am on the phone with them now) The guy I am talking to says they have the 2.4.1 upgrade but thats it (and no one there knows the URL for it to boot).
Ok phone call is over. I asked the tech why I cannot have the keys I need to get the patches from Cisco and he tells me it would be like handing me a registration key for WIN 98 when I don't own it. Excuse me if I am mistaken but I HAVE the router. In fact I have three of them because they would rather send me a new one when ever I have a connection outage for more than a few hours rather than admit they are having network problems. I swear I am switching my ISP on Monday...
Who sold you the hardware? If it's Qwest (which I think it was since you HAVE to go through them for at least the DSL connection (not the ISP though) if you are in thier area) then they should be required to. If they don't then that is just horrible business practice IMO. Either way they are my ISP until I switch to another one VERY soon, and they had better have what I need. Once I get it I'll set it up for download if I can and then post it. I personally think Cisco's requirements for registration is idiotic but hey, since we're just the end users I guess it's ok to piss all over us and tell us it's for our own good (please note HEAVY use of sarcasm).
I mean, ok, obviously Qwest is happy (or at least satisfied) with throwing out the mac users and the linux users. And clearly the mac and *n?x users are going to have to find something else.
I don't really know if they are as happy to throw us (Linux users) out as you think. I am not saying they are sad to see us go but probably don't really give a rat's ass. I was one of the first people in AZ to order DSL (actually purchase it, not get in on one of the test neighborhoods). The whole reason I ordered it was to host my site from home. At first there was no support for linux (publically - sp?) and you could not order static IPs but that (static IPs) changed when they started up Office works (specifically setup for users running servers).
Sure Linux was not publically supported but I don't know how many times I called up and the guy at the other end was a Unix/Linux user also and hepled me anyway. Sometimes they even sent me to thier 2nd level support if they couldn't help.
As for the something else... yes it may cost more but Qwest is still keepig its office works customers (for now at least) so it looks like another reason for me to bring my site back (I currently do not have the office works plan).
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On a lighter note, Qworst's support # had a 111 minute wait to talk to someone tonight...gotta love it...
No kidding... I started my call at 12:00 and was told there was a 43 minute wait... it's now 2:13 and I just got off the phone with them. The whole conversation took about 5 minutes...
If you have Qwest DSL is seems you are out of luck. They will not give you Any information you need to download the CBOS upgrades from Cisco (I am on the phone with them now) The guy I am talking to says they have the 2.4.1 upgrade but thats it (and no one there knows the URL for it to boot).
Ok phone call is over. I asked the tech why I cannot have the keys I need to get the patches from Cisco and he tells me it would be like handing me a registration key for WIN 98 when I don't own it. Excuse me if I am mistaken but I HAVE the router. In fact I have three of them because they would rather send me a new one when ever I have a connection outage for more than a few hours rather than admit they are having network problems. I swear I am switching my ISP on Monday...
You have another link? I get access restricted to Visi customers only pages.
Who sold you the hardware? If it's Qwest (which I think it was since you HAVE to go through them for at least the DSL connection (not the ISP though) if you are in thier area) then they should be required to. If they don't then that is just horrible business practice IMO. Either way they are my ISP until I switch to another one VERY soon, and they had better have what I need. Once I get it I'll set it up for download if I can and then post it. I personally think Cisco's requirements for registration is idiotic but hey, since we're just the end users I guess it's ok to piss all over us and tell us it's for our own good (please note HEAVY use of sarcasm).
I mean, ok, obviously Qwest is happy (or at least satisfied) with throwing out the mac users and the linux users. And clearly the mac and *n?x users are going to have to find something else.
I don't really know if they are as happy to throw us (Linux users) out as you think. I am not saying they are sad to see us go but probably don't really give a rat's ass. I was one of the first people in AZ to order DSL (actually purchase it, not get in on one of the test neighborhoods). The whole reason I ordered it was to host my site from home. At first there was no support for linux (publically - sp?) and you could not order static IPs but that (static IPs) changed when they started up Office works (specifically setup for users running servers). Sure Linux was not publically supported but I don't know how many times I called up and the guy at the other end was a Unix/Linux user also and hepled me anyway. Sometimes they even sent me to thier 2nd level support if they couldn't help. As for the something else... yes it may cost more but Qwest is still keepig its office works customers (for now at least) so it looks like another reason for me to bring my site back (I currently do not have the office works plan).