While there's been some backsliding on customer service -- IBM set an unequalled standard in this area -- the ThinkPads are still at the top of the class in the PC space. Since moving to Linux I've run only ThinkPads, which are solid and (except for their new ultrabook) easily user-upgradable. Even the help, when I've needed it, has been fine. The customer service issue I had was a very late delivery with poor communications from Lenovo while I was waiting for my most recent model (T430s).
I use T-Mobile with a data plan (cheaper than anyone else's as far as I can tell). The company's tech support folks talked me through the process of setting up my computer for tethering with the phone.
Others have responded well to this. I don't lay the blame for the debacle solely at the door of the VCs or investment banks or media or the greedy public. Everyone was involved to some degree.
What makes me furious about the insiders is the way they took advantage of the suckers. Isn't there some obligation to be honest, never mind honorable? How old-fashioned...
Pushed around, rarely. Shot down, frequently. It goes with the territory.
Some people don't take my calls, ever. But some of the people whose organizations I criticize the most harshly do call back and sit down for interviews.
No contradiction -- Microsoft kicks out the JRE, which it doesn't control, and puts in services that it does.
I'm running Windows 2000 on my laptop. It's the first Microsoft OS I've used that has been stable. I wish they'd put out XP without all the control-freak and anticompetitive stuff, which would be a good thing for users.
I'm looking forwward to this session, though 45 minutes for 4 speakers plus moderator is pretty short.
I find myself wondering if P2P is being overdefined, whether too many things and ideas are being put under the P2P umbrella. But if anything qualifies as P2P, it's Slashdot and other user-fed sites.
Slashdot Mirror
While there's been some backsliding on customer service -- IBM set an unequalled standard in this area -- the ThinkPads are still at the top of the class in the PC space. Since moving to Linux I've run only ThinkPads, which are solid and (except for their new ultrabook) easily user-upgradable. Even the help, when I've needed it, has been fine. The customer service issue I had was a very late delivery with poor communications from Lenovo while I was waiting for my most recent model (T430s).
Not like all other mobile carriers.
I use T-Mobile with a data plan (cheaper than anyone else's as far as I can tell). The company's tech support folks talked me through the process of setting up my computer for tethering with the phone.
There's no site yet. I hope to get up a placeholder fairly soon. Keep an eye on the blog for more info.
Dan Gillmor
Funny, but false.
Others have responded well to this. I don't lay the blame for the debacle solely at the door of the VCs or investment banks or media or the greedy public. Everyone was involved to some degree.
What makes me furious about the insiders is the way they took advantage of the suckers. Isn't there some obligation to be honest, never mind honorable? How old-fashioned...
Pushed around, rarely. Shot down, frequently. It goes with the territory.
Some people don't take my calls, ever. But some of the people whose organizations I criticize the most harshly do call back and sit down for interviews.
No contradiction -- Microsoft kicks out the JRE, which it doesn't control, and puts in services that it does.
I'm running Windows 2000 on my laptop. It's the first Microsoft OS I've used that has been stable. I wish they'd put out XP without all the control-freak and anticompetitive stuff, which would be a good thing for users.
I'm looking forwward to this session, though 45 minutes for 4 speakers plus moderator is pretty short.
I find myself wondering if P2P is being overdefined, whether too many things and ideas are being put under the P2P umbrella. But if anything qualifies as P2P, it's Slashdot and other user-fed sites.