You know something, I would pay good money to be able to do what the hell I want with a PVR. Make it expandable, so I can add extra drives, or larger drives, set it up so I can skip over the damn commercials, whatever. Make it programmable like a vcr, use VCR+, if that's what it takes. I don't need or want the service, if I'm too lazy to check the TV listings in the paper, on the cable guide, or on the web, that that is *my* fault, and not anyone elses. *Why* is there a service needed for this thing? Make it broadband connectable, and let me send shows to my brother in Vegas over our broadband connections, and I'd be willing to pay over 2-3 times what the Tivo's and Replay's cost. Give me the option of using FireWire or USB2.0 to transfer the show to my computer, so I can burn the show on DVD, if I want to keep a copy of it, and free up space on my PVR.
That is what I want, as a consumer. Why can't these companies understand that?
A-Fricking-Men. I used to work for those cretins. On the good side, I did have a good manager who never gave me crap about my call times. I fixed the person's machine, and fixed it right, and, more often than not, fixed the screwups of other techs.
These people base their contracts on call metrics, such as the number of calls, and how long the calls are, and the number of escalated calls. It didn't have anything to do with customer satisfaction.
My manager knew I was doing a good job, and doing right by the customer, and didn't hassle me about not meeting call metrics.
Other managers weren't quite that nice. One employee even got canned because some other manager also read alt.tech-support.recovery, and got him fired, even though he was posting from his home account.
Yes... but I can tell you that Yamhill is the freaking armpit of that state.... a little town of about 600 people. My ex was from Yamhill, and epitomizes all the small-town closemindedness of the burg. Also, one of the LDS elders for that ward (married) happened to be molesting the boy scouts in his troop. I think that they could have named it something better.
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You know something, I would pay good money to be able to do what the hell I want with a PVR. Make it expandable, so I can add extra drives, or larger drives, set it up so I can skip over the damn commercials, whatever. Make it programmable like a vcr, use VCR+, if that's what it takes. I don't need or want the service, if I'm too lazy to check the TV listings in the paper, on the cable guide, or on the web, that that is *my* fault, and not anyone elses. *Why* is there a service needed for this thing? Make it broadband connectable, and let me send shows to my brother in Vegas over our broadband connections, and I'd be willing to pay over 2-3 times what the Tivo's and Replay's cost. Give me the option of using FireWire or USB2.0 to transfer the show to my computer, so I can burn the show on DVD, if I want to keep a copy of it, and free up space on my PVR.
That is what I want, as a consumer. Why can't these companies understand that?
A-Fricking-Men. I used to work for those cretins. On the good side, I did have a good manager who never gave me crap about my call times. I fixed the person's machine, and fixed it right, and, more often than not, fixed the screwups of other techs.
These people base their contracts on call metrics, such as the number of calls, and how long the calls are, and the number of escalated calls. It didn't have anything to do with customer satisfaction.
My manager knew I was doing a good job, and doing right by the customer, and didn't hassle me about not meeting call metrics.
Other managers weren't quite that nice. One employee even got canned because some other manager also read alt.tech-support.recovery, and got him fired, even though he was posting from his home account.
Yes... but I can tell you that Yamhill is the freaking armpit of that state.... a little town of about 600 people. My ex was from Yamhill, and epitomizes all the small-town closemindedness of the burg. Also, one of the LDS elders for that ward (married) happened to be molesting the boy scouts in his troop. I think that they could have named it something better.