Everyone always mentions training as a cost for alternatives to MS Office. My company offers free training on all MS Office products. Does anyone take them? No. They prefer to call the helldesk. So I don't see any difference at all between having the Helldesk look up info on MS Office as compared to looking up info on OpenOffice. Training is a red herring.
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Everyone always mentions training as a cost for alternatives to MS Office. My company offers free training on all MS Office products. Does anyone take them? No. They prefer to call the helldesk. So I don't see any difference at all between having the Helldesk look up info on MS Office as compared to looking up info on OpenOffice. Training is a red herring.