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OpenOffice.org, MS Office 2003 Compared, Evaluated

kotj.mf writes "eWeek is running a relatively lengthy article comparing OpenOffice.org and Microsoft Office 2003, as part of an IT decision whether to migrate a 300-plus userbase office away from Office 97/2000. The not-so-surprising conclusion: OO.o can be a better deal for smaller companies that can't fully leverage Redmond's volume licensing. Hell, it'd be cheap at twice the price."

665 comments

  1. I say do it. by Anonymous Coward · · Score: 0

    In a single bound he could double OO user base. This would be a tremendous help in getting it more mainstream.

  2. Big difference... by Seoulstriker · · Score: 1, Insightful

    One of them is FREE. The other is what, $200+?

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    1. Re:Big difference... by Anonymous Coward · · Score: 5, Insightful

      And...? There's a lot of stuff that's free. Doesn't make it necessarily better (just as paid items aren't necessarily better). Most of us folk (who have matured to a certain extent) know to use the best tool for the job. In some cases (like when you're working with Exchange) that's Outlook 2003.

    2. Re:Big difference... by Liselle · · Score: 4, Insightful

      Nothing is ever free. Sometimes the costs of migration are more than the cost of staying with Microsoft's licensing. As the now-dead article mentioned, this is why OO is cheap for small companies: They don't have the cost savings of volume licensing that the big kids do.

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    3. Re:Big difference... by Total_Wimp · · Score: 1

      Recommend an MS product? Pretty gutsy here on /.

      Outlook 2003 is a nice improvement over Outlook 2002 and I would definately recommend it for Exchange users. But, If I'm not mistaken, you basically get that anyway with an Exchange CAL. Why not use OOo to replace the rest of your Office suite?

      TW

    4. Re:Big difference... by ErikTheRed · · Score: 4, Informative
      Approximate recent pricing for a medium-sized company (~150 desktops, Open License Business):
      Office 2K3 Pro: $420
      Office 2K3 Standard: $340
      Yes, you can get better pricing; this is just intended to give people a ballpark idea of the licensing costs involved (excluding the cost of tracking and managing licenses down the road). With these licenses you can also run Office 2K2 (XP) or Office 2K instead of 2K3 on the machine(s) in question.
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    5. Re:Big difference... by be951 · · Score: 2, Insightful
      Cost to install is not the only cost. With a free product, your own IT guys are the only resource if you encounter a bug or difficult error situation. If you're paying for a license, you have another level of support, i.e. the developer.

      And while it may seem that OO.org does everything MS Office does, there may be advanced features in Office that either don't exist in OO.org, or aren't compatible from one format to the other. The article mentioned Excel power users as a key area of concern.

      Then there is training to consider. You could spend a lot getting your users up to speed. More than training on upgrade features of a newer version of Office? Well, that's why you do the comparison, eh?

      And then there is the cost of conversion. Despite handling Office file formats fairly well, there are often snags when converting, especially for complex documents/presentations/etc....

    6. Re:Big difference... by jkabbe · · Score: 5, Insightful

      The costs of migration are a one-time cost. The costs of licensing are a continuing cost. Sometimes you have to eat it in the short term to meet your long term goals.

    7. Re:Big difference... by FatherOfONe · · Score: 4, Insightful

      I agree that very little in life is free, but I don't like your reason for possibly staying with Microsoft Office.

      Let's take your example. Yes the cost to switch might be more than the upgrade, but you would have to look at the TCO over the long haul. The cost of Microsoft Office in this case will cost that company $$$ every three to five years. This and the fact that they will have no say at all if they want to hold off an upgrade for lets say 6 or 7 years. The company in the article mentioned that this is probably the core reason that they are looking at alternatives to Microsoft Office, they are happy with Office 2k, and don't want to upgrade now, but they have to.

      To use another analogy, it is like someone drinking Pepsi in a nice glass, and wanting to switch to drinking water because it is free, but not wanting to because the new glass may cost to much. Yes the one time cost may hurt a little bit, but the long term savings will more than make up for it.

      --
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    8. Re:Big difference... by ThisIsFred · · Score: 1

      More like up to ~$600 US, depending on what type of volume licensing is available to your firm. Why didn't they compare against the full-blown Star Office?

      --
      Fred

      "A fool and his freedom are soon parted"
      -RMS
    9. Re:Big difference... by ErikTheRed · · Score: 4, Insightful

      Training is probably the biggest real-world issue. Any migration between platforms should always plan on plenty of time spent getting users up to speed. Document conversion would be the next issue, again follow the Law of the Seven P's (Proper Previous Planning Prevents Piss-Poor Performance).

      Getting support on MS Office from Microsoft is a joke - if you value your time and money, you're better off using Google, just as you would with OpenOffice.

      When it comes to advanced features there are a lot of features in MS Office that aren't in OO, however, these are features that aren't used by ~80-95% of your userbase, depending on your industry.

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    10. Re:Big difference... by Anonymous Coward · · Score: 2, Funny

      I like your post, except...

      "To use another analogy, it is like someone drinking Pepsi in a nice glass, and wanting to switch to drinking water because it is free, but not wanting to because the new glass may cost to much. Yes the one time cost may hurt a little bit, but the long term savings will more than make up for it."

      What the hell are you talking about?

    11. Re:Big difference... by MikeCapone · · Score: 4, Interesting

      Cost to install is not the only cost. With a free product, your own IT guys are the only resource if you encounter a bug or difficult error situation. If you're paying for a license, you have another level of support, i.e. the developer.

      It has been said many times before, and better than I could, but:

      When you find a bug in a Microsoft product, can you really get hold of the programmers? Is the helpdesk really helpful? Are Microsoft products (Office, in this case) really more bug-free than the major alternatives?

      I has also been said that it's often a lot easier to just email or call the OSS programmers and to talk directly to the person who coded the app you are using, and suggestions for new features have more chances of being listened to in the OSS world.

    12. Re:Big difference... by johnnyb · · Score: 5, Insightful

      "Nothing is ever free."

      This is true, but sometimes this idea is used improperly. For example, I've heard it said "Linux is free only if your time costs nothing." Well, it could equally be said "Windows is only $300 if your time costs nothing."

      So, to say OOo is free is just as wrong as to say Microsoft Office costs $499. If someone said Microsoft Office costs $499 would you correct them? If not, perhaps you shouldn't also be correcting people who say that Linux is free. It's kind of a double-standard.

    13. Re:Big difference... by johnnyb · · Score: 3, Insightful

      "And while it may seem that OO.org does everything MS Office does, there may be advanced features in Office that either don't exist in OO.org, or aren't compatible from one format to the other."

      The converse is true, too. For example, I use OOo Draw all the time, and I don't think there is a corresponding program in Microsoft Office (I could be wrong). In addition, I use OOo's export to PDF/Flash options all the time from Impress, while Microsoft Office does not have those features in PowerPoint.

      In addition, with OOo, your IT guys have a much higher chance of being able to solve complex problems, because they have the source.

    14. Re:Big difference... by lfourrier · · Score: 4, Interesting

      I have one version of office. I paid it. It is 97.
      And it cannot open recent word documents. So saying M$ as no migration cost is PURE BULLSHIT.

      Don't tell me it is normal, it is too old because:
      1) the PII/400 I bought it with is still more than enough for bureautic, and I don't see the first reason to upgrade.
      2) OOo can open, even if not completely correctly the Word files I cannot open with Office97.

    15. Re:Big difference... by Chazmyrr · · Score: 1

      In addition, with OOo, your IT guys have a much higher chance of being able to solve complex problems, because they have the source.

      That statement assumes that your IT guys don't have anything more important to do. If they don't, you're probably employing too many IT guys.

    16. Re:Big difference... by Anonymous Coward · · Score: 0

      One of them sucks. Guess which one? Hint: it's not the one they charge for.

    17. Re:Big difference... by Anonymous Coward · · Score: 0
      Cost to install is not the only cost. With a free product, your own IT guys are the only resource if you encounter a bug or difficult error situation. If you're paying for a license, you have another level of support, i.e the developer.
      Cost to install is not the only cost. With a Microsoft product, your own IT guys are the only resource if you encounter a bug or difficult error situation.
    18. Re:Big difference... by Liselle · · Score: 1

      I wasn't advocating migration, nor was I suggesting sticking with Microsoft. I'm only stating the facts for the benefit of the folks who couldn't RTFA. You, and I guess your sibling post (I think? Pepsi analogy broke my brain), think I have an axe to grind, but I don't.

      I actually missed the added cost of support, but another poster picked up on it.

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    19. Re:Big difference... by general_re · · Score: 4, Insightful
      The costs of migration are a one-time cost. The costs of licensing are a continuing cost.

      That doesn't mean anything without actual numbers attached to both cases, which will tend to vary from place to place and from time to time - specifically, does the amortized cost of that one-time payment really add up to less cost than licensing for the same period?

      --
      ABSURDITY, n.: A statement or belief manifestly inconsistent with one's own opinion.
    20. Re:Big difference... by be951 · · Score: 2, Interesting
      Getting support on MS Office from Microsoft is a joke - if you value your time and money, you're better off using Google, just as you would with OpenOffice.

      That's probably a fair assessment, but with a vastly larger user base, any issue you encounter in Office is more likely to be known and documented (by someone).

      When it comes to advanced features there are a lot of features in MS Office that aren't in OO, however, these are features that aren't used by ~80-95% of your userbase, depending on your industry.

      Yeah, that is something you'd have to have your users evaluate, e.g. in a trial conversion.

    21. Re:Big difference... by (54)T-Dub · · Score: 1

      Pepsi costs ~$1 per drink, where water is free. If you want to switch from Pepsi to water you have to get a new "nice" glass which will have a high overhead initial cost.

      True the analogy is slightly flawed in that you don't have to buy a new glass, you could just wash it out, but you get the point.

      --

      "I can not bring myself to believe that if knowledge presents danger, the solution is ignorance" - Isaac Asimov
    22. Re:Big difference... by Anonymous Coward · · Score: 1, Interesting

      Exchange.

      So a company has to have an Exchange admin. And since Exchange can't face "the net" directly or risk getting black eyes, knuckle sandwhiches, and hackers asking for it's lunch money every single day...you'll have to hire a good unix admin to build a *nix smtp proxy for it.

      disagree?

      show some balls and reply your exchange servers IP address below.

      we'll see if it's running by the end of the day. (and no, it won't be slashdotted...you be wishing it had when i'm done with it)

    23. Re:Big difference... by WhiteDragon · · Score: 1

      yes, $499, IIRC.

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    24. Re:Big difference... by johnnyb · · Score: 2, Insightful

      Solving complex problems isn't the job of IT guys? I thought that's the reason for having IT guys. Silly me.

    25. Re:Big difference... by njdj · · Score: 4, Insightful
      With a free product, your own IT guys are the only resource if you encounter a bug or difficult error situation. If you're paying for a license, you have another level of support, i.e. the developer.

      Why do we keep seeing drivel like this?

      It has been pointed out again and again and again that Microsoft support for the end-user of Word or Excel is completely useless. If you believe otherwise, you haven't tried to use it. They'll graciously let you report a bug. That's about it.

      In the open-source world, there are mailing lists you can post to, where you'll actually get useful help. And if you report a genuine bug, there's a real chance it will get fixed, based on the seriousness of the bug, not based on Microsoft's marketing-driven release schedules.

      Further, third-party support companies can offer support tailored to your needs, if it's open-source software. They've got access to all details of the product - file formats, even source code. Nobody can offer support for Microsoft products except Microsoft, because the internals are not publicly documented.

      Effective support is available for open-source software and not for Microsoft products. It really bugs me to see clueless moderators bump posts like the parent up to "+5 Insightful". Should be "-5 Codswallop".

    26. Re:Big difference... by johnnyb · · Score: 2, Insightful

      "I wasn't advocating migration, nor was I suggesting sticking with Microsoft."

      I wasn't suggesting you were. I was just commenting on the fact that many people are quick to point out that "OpenOffice isn't free" but fail to point out that in the same vein "Microsoft isn't $499".

      Honestly, I have no idea which would be better for these people, but the first step to figuring it out is to be sure you are viewing them both from the same standpoint and not applying double-standards.

      Where I work, I have a pretty large say in what is installed, and we, for the most part, use Microsoft Office because of the amount of documents we receive from customers with macros in them. Many of our installations, however, have both, because of OOo Impress.

    27. Re:Big difference... by cshark · · Score: 2, Funny

      Yet another study that says openoffice.org is good, but it isn't ms office. Why does everybody get so bent out of shape when they find out that no one's trying to "clone" MsOffice with oo?

      That was Microsoft's big thing too. "You can always use openoffice.org, but we know that you're stupid, and would have to need re-training in order to understand it. Did we mention it's a completely different program? No, really... it's not the same thing."

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    28. Re:Big difference... by mog007 · · Score: 1

      You other analogy also didn't touch on the concept that Pepsi is worse for teeth than water, while Pepsi gets you an occasional freebe at iTunes.

    29. Re:Big difference... by Anonymous Coward · · Score: 0

      Well, it could equally be said "Windows is only $300 if your time costs nothing."

      Thank you so much.. I never thought of that, but it is true.

    30. Re:Big difference... by Luguber123 · · Score: 3, Informative

      What about the hidden cost of migraine that the office helper generates.
      Not to mention all these people implying that there is a big cost in migration. To the best of my knowledge, two out of ten people will ever realize that you actually changed their office suite. So far the the remaining two are the ones that are happy about the text auto completion in OpenOffice.
      Another issue is that while MS Office is the standard and all that. I've never seen a stranger mix of widgets than I got trying to run Office 2003 on a Window XP and it gets totaly unusable if you will test it on a 2003 server. This MS claim of having one platform and a standard interface is only true if you only install one, the first.

    31. Re:Big difference... by ecrivain · · Score: 4, Insightful

      Everyone always mentions training as a cost for alternatives to MS Office. My company offers free training on all MS Office products. Does anyone take them? No. They prefer to call the helldesk. So I don't see any difference at all between having the Helldesk look up info on MS Office as compared to looking up info on OpenOffice. Training is a red herring.

    32. Re:Big difference... by DebianRcksLindowsLie · · Score: 1

      You have bigger balls than most /.ers if you promote MS products. Where's my +1 ballsy modifier?

    33. Re:Big difference... by NineNine · · Score: 0

      and the fact that they will have no say at all if they want to hold off an upgrade for lets say 6 or 7 years.

      Really? Do you have details on this new federal forced-upgrade law? This is news to me. Crazy us, we've been using Office 97 for years, and I guess that I've just been lucky to to get arrested and locked up! What's the law say about required Open Office upgrade?

    34. Re:Big difference... by gnu-generation-one · · Score: 4, Informative

      "Cost to install is not the only cost. With a free product, your own IT guys are the only resource if you encounter a bug or difficult error situation. If you're paying for a license, you have another level of support, i.e. the developer."

      Err, let's correct this one right here, and anyone else who's thinking that openoffice is unsupported, could you please subscribe to users@openoffice.org for a couple of days to see the quality of questions and responses being given to anyone who asks for help.

      These are developers answering questions, and there are several people who work 40 hours per week answering openoffice support questions. There is absolutely nothing cheapskate about the OpenOffice support.

    35. Re:Big difference... by Txiasaeia · · Score: 2, Funny

      What about the refund on the bottle in which the Pepsi came in? How does this factor in with MS Office? And what about at restaurants where they bring you a straw with sodas, but not with water? I'm so very confused...

      --
      Condemnant quod non intellegunt.
    36. Re:Big difference... by stephenbooth · · Score: 4, Interesting

      True, although the costs of switching are odften short term and the savings long term. Which can be a problem in pitching to senior management. You pitch "OK it's going to save us $200,000 over 5 years for an upfront cost of $10,000 over the first year and $2,000 in the second year." and they only hear the cost part. They see the short term drop in profits and it's effect on their bonus and the share price. Then they say no. In many ways it's easier to sell StarOffice than OpenOffice.org as at least Sun have a marketing department, plus automatic credibility due to being outsiders.

      Actually, on the subject of StarOffice. Due to the heavy discount (on purchase, training ("train the trainer") and support costs, remember enterprises like support and training) and free/very cheap consultancy Sun give to public sector bodies in Europe (and I assume elsewhere) it actually works out significantly cheaper to switch to StarOffice than it does OpenOffice.org for such bodies. worth bearing in mind.

      Stephen

      --
      "Don't write down to your readers, the only people less intelligent than you can't read" - Sign on Newspaper Office Wall
    37. Re:Big difference... by kcdoodle · · Score: 3, Informative

      Have you ever had a problem with Microsoft products?

      Have you ever gotten satisfaction from Microsoft?

      How about that Word document that has lots of section breaks, headers and footers, excel and PowerPoint embedded objects, and is about 100 pages long? That darn thing always locks up Word. The solution from Microsoft is to break up the document into smaller documents.

      I could have told you that solution without waiting on the help line forever!

      Tons of things do not work correctly in Microsoft Office. More things are very counter-intuitive. Excel's number-formatted-as-text is a great one.

      Retraining? I don't see it.

      Most users can barely use Word as it is. They click here, then click there, type a little, get confused and come to me for help. They never bother to click on 'Help' and figure out their problem themselves.

      Open Office menus are similar, common shortcut keys are almost identical and the interface is so similar, many users do not know the difference. I can take any one of our employees and sit them down behind Open Office and have them producing Word documents immediately.

      There is no training cost, because they were never trained on Word either!


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    38. Re:Big difference... by AviLazar · · Score: 2, Insightful

      And in part two of your statement you list the huge problem with Open Office. Maybe in someone's personal life they can deal with the inconsistencies of a file not opening correctly, but in an enterprise situation (such as the one I am in) we cannot afford this. I am talking about documents that are hundreds of pages long that will be converted to PDF. Each of our document writers have office 97 and office XP on their machines for their various projects. It is expensive either way, and each company needs to look at the pro's and con's of using MS Office, Open office, or any other program you can think of. -A

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    39. Re:Big difference... by edrain · · Score: 2, Interesting

      To be fair, Office 97 to Office 2003 (or whatever) != migration in the sense that the article uses it. I think most would consider that an upgrade, not a migration. You point, though, stands in that there is certainly an upgrade cost.

    40. Re:Big difference... by Anonymous Coward · · Score: 1, Funny

      Telling Microsoft to go fsck themselves: Priceless

    41. Re:Big difference... by AviLazar · · Score: 2, Insightful

      THe company i work for utilizes software assurance. We pay an upfront fee and get almost all our MS software (server side and desktop side). We probably save 50% off the retail value. We are a company of roughly 110 people. Big pricedifference from what you have listed. All our software is the pro edition. -A

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    42. Re:Big difference... by lfourrier · · Score: 2, Insightful

      I can more manage a file not opening properly in OOo that I can manage a file not opening at all in office 97.

    43. Re:Big difference... by be951 · · Score: 4, Insightful
      In the open-source world, there are mailing lists you can post to, where you'll actually get useful help.

      The same, of course, it true of MS Office, only much moreso due to the massively larger user base.

      It has been pointed out again and again and again that Microsoft support for the end-user of Word or Excel is completely useless.

      Of course it has. MS bashing is a huge hobby for all kinds of people. I've encountered many problems with Office, all of which I've been able to solve with a little help from support.microsoft.com. Microsoft might not be as helpful and efficient as you'd like, but "completely useless" is overstating the case.

    44. Re:Big difference... by be951 · · Score: 1
      Everyone always mentions training as a cost for alternatives to MS Office.

      It is a cost any time you change to a different application. Perhaps you noticed that I allowed it was indeterminate which upgrade path (Office 2003 or OO.org) might have a greater training cost?

    45. Re:Big difference... by Anonymous Coward · · Score: 0

      that's solving your businesses' problems, not working out bugs in packaged products .

      The poster really was suggesting that your IT guys will have other things to do - their day to day jobs.

    46. Re:Big difference... by be951 · · Score: 1
      Retraining? I don't see it. I can take any one of our employees and sit them down behind Open Office and have them producing Word documents immediately.

      Be sure to charge your time to "end user training".

    47. Re:Big difference... by FatherOfONe · · Score: 4, Insightful

      Yep, and when you add that new computer to your network, what version of Office is it going to have? This is one of the reasons the guy in the article is looking at OO. Sometimes you are allowed to load an older version of the software, but seeing that Microsoft is now having you register versions online, the day of loading older unsupported software is coming to an end. At least as far as Microsoft is concerned. So yes you are still on office 97, for now.... What will your company do when it starts getting Office 2003 documents and can't open them?

      I will add one more thing. I believe that it will only take OpenOffice to get around 25% of the desktop market before compatibility issues start to go away. I believe that at around 25% Microsoft would be forced to make a converter to open OO docs, much like they had to for Word Perfect for years. Just my opinion though... I would just imagine that their customers would start to demand it though...

      --
      The more I learn about science, the more my faith in God increases.
    48. Re:Big difference... by ceswiedler · · Score: 4, Insightful

      You seem to think that the only reason for technical support is a bug in the program. Far from it.

      The main reason for technical support is user error, which is not something that freely-donated open-source support handles very well. When Joe User can't format his Word document the way he wants because a feature isn't working the way he expects, he doesn't want the person on the other end of the phone / email to tell him to RTFM. Paid support (through Microsoft, or as you mention, third-party paid support) is generally trained to handle this.

      Moreover, I don't have a problem with your argument, but I dislike your disdainful attitude. If you think the software purchasing decisions made by the vast majority of American businesses are -5 Codswallop, then put your money where your mouth is and start your own fucking Fortune 500 company.

      Your personal experience at using software (open source or otherwise) does not accurately predict other people's experiences.

    49. Re:Big difference... by smootc-m · · Score: 4, Insightful

      A key difference between OpenOffice and MSOffice is the file format. OO's is open. MS's is not. As a business or individual do you really want a third party dictating the file format of your critical business or personal information? It is interesting this was never mentioned in the evaluation as an issue.

      Most people think MS's DOC format is a standard It is not and MS keeping it closed is the only way they maintain their Office monopoly. MS in effect has control over your information. It amazes me how so few business people 'get it' when it comes to this issue.

    50. Re:Big difference... by Anonymous Coward · · Score: 0

      99% of the time OOo will work for 99% of the users. You can write a document, spreadsheet, or presentation and it will be sufficient. It's that 1% that you will need support like MS will provide. So the question is, it it worth spending $500 for that 1%?

    51. Re:Big difference... by FreeTheFurniture! · · Score: 3, Insightful

      I think the biggest real world difference is the risk to daily business activities. Whether this is perceived or real can be argued. In the end IT staff can do all the research and testing they want to ensure OO can read and write Office formats, but the best way to be sure is to use a Microsoft product (that OO created word doc you sent to the lawyers at the deadline better be compatible (and yes, I know you shouldn't be sending the actual word file, but this is the real world, with real users)). For a little/lot of money you protect your business and your job. I know real compatibility doesn't even truly exist between versions of MS products, but it exists 99% of the time).

      A reasonable suggestion for OO advocates to propose is the use of a mixture of installs. For instance, in our case, developers and other technical staff can use OO for almost all daily activities (if they need full Office features, there's a computer they can make use of for a few hours). The marketing and management staff use Office exclusively to ensure compatibility with clients, etc.

      It's a confidence thing. As a company uses OO more and more, hopefully this kind of set up would be required less and less.

      Of course, the down side of this is the cost of supporting two products (which for smaller companies is fairly negligible).

    52. Re:Big difference... by sandbagger · · Score: 1

      Problems like what? Open and save?

      This morning I had to import and scale a graphic for this salesman (nice guy, but knows damn all about computers which is funny, since he is selling networking gear) for use in an Excel spread sheet.

      For most people, this is already a complicated task for which they need help. I can't see how Open Office can make things worse for the average user for whom formatting ends with bold, italics, centre, left and right justify.

      -S

      --
      ---- The above post was generated by the Turing Institute. Maybe.
    53. Re:Big difference... by dasunt · · Score: 3, Informative

      I have one version of office. I paid it. It is 97. And it cannot open recent word documents. So saying M$ as no migration cost is PURE BULLSHIT.

      Go visit the evil empire and download the free converter for Office '97 to open up Office 2k3 files.

      In addition, you might want to check out the other free downloads available for Office '97.

      For those of us who haven't purchased MS Office yet occasionally need to read MS Office documents, there is always the free MS Office document viewers if Open Office.org doesn't do the trick.

    54. Re:Big difference... by SoSueMe · · Score: 2

      The actual numbers are an individual thing.
      I didn't take this as a "one is better than the other" type of article.
      In some cases "one is better than the other". It just depends on what you are doing.
      Which one?
      That depends on what you need.

    55. Re:Big difference... by taverngeek · · Score: 2, Informative

      Not only is OO 1.1.1 free, but so will be OO 2.0.

      OO 1.1.1 is less complete than Office 2003 and using OO 1.1.1 is a question of whether OO 1.1.1 satisifes the needs of that particular user.

      I'm using OO 680 milestone 32 from late March which is from the development branch that will become OO 2.0. It is significantly better than OO 1.1.1 with regard to usuability, stability and importing external formats. OO 2.0 will be far more complete than OO 1.1.1 and be a far more serious candidate to replace Office 97 and Office 2003.

      I'd suggest anyone considering switching from Office 97 to OO 1.1.1 or to Office 2003 to hold off until OO 2.0.

    56. Re:Big difference... by ortholattice · · Score: 1
      Here's what Microsoft support looks like.

      Step 1. Go to support.microsoft.com.
      Step 2. Type "convert openoffice".
      Step 3. Read the result: " We Currently Have No Documents That Match Your Search"

    57. Re:Big difference... by Anonymous Coward · · Score: 0

      Oooh yeh, I'm soooo impressed that an AC said something ballsy on /.

      Oh yeh, and last night your mom asked me to tell you not to come back because you stink up the basement.

      (Ooh did you hear that? Are you impressed by my ballsy AC insult?)

    58. Re:Big difference... by Anonymous Coward · · Score: 2, Funny
      In the open-source world, there are mailing lists you can post to, where you'll actually get useful help.

      Yep, "RTFM" sure is helpful ;)

    59. Re:Big difference... by whydoyouask · · Score: 1

      My company recently upgraded from Office 97 to Office XP. They subsequently spent large sums of money determining who need to be trained to what level on which Office products. An outside training firm was then hired to run weeks of training sessions.

    60. Re:Big difference... by Anonymous Coward · · Score: 4, Informative

      >Go visit the evil empire and download the free converter for Office '97 to open up Office 2k3 files.

      This would be great if it worked for windows versions prior win2000. Bullshit argument holds.

    61. Re:Big difference... by symbolic · · Score: 1

      If you're paying for a license, you have another level of support, i.e. the developer.

      And the last time you spoke to a Microsoft developer for support was...?

      The article mentioned Excel power users as a key area of concern.

      You know, I consider myself a power user. But I've morphed a bit - you see, I thought I had to have *everything* on the bleeding edge. If it was a new feature, or a new version, I *had* to have it, whether or not I'd even use it. While I'll admit that some power users probably have legitimate gripes, I wonder how many of them cite the absence of a particular feature simply because it's absent.

      Then there is training to consider. You could spend a lot getting your users up to speed.

      This is one of the points I've been trying to make all along - the training will be MINIMAL. Or at least, not as much as people are claiming. The article mentioned that people who were familiar with MS products didn't have that much trouble finding their way around. Specific differences, like those between OO's Data Pilot and MS' Rotate Table will require a little bit of time to learn, but stuff like this can't be that big a burden.

      And then there is the cost of conversion.
      Yes - this is also where the Justice Department dropped the ball. Part of the anti-trust settlement should have included the immediate release of clear, concise, and accurate document format specifications. Yes, there would still be a conversion cost, but it would be far less with tools that are all based on a common (and publicly available) specification.

    62. Re:Big difference... by Anonymous Coward · · Score: 1, Informative

      The free Microsoft Word viewer hasn't been updated in years, and it can have problems opening the docs produced by newer versions of Word. If you don't believe me, go to the MS and download some of the docs and try to open them. The last three times I had the unfortunate pleasure of trying to get something from them, the formating in the Word viewer was very messed up.

      Wish they would keep putting things out in PDF format they made on a Mac like they did for the OpenOffice.org comparison.

    63. Re:Big difference... by Trejkaz · · Score: 1

      I think the bigger problem is that people who use open source software think they're so smart that when they do have a problem they would rather not contact technical support, but prefer bitching on their weblog.

      Afterall, it's not there is a shortage of people offering commercial support for open source products. In fact, didn't Sun themselves start offering support for {Open,Star}Office a while back?

      --
      Karma: It's all a bunch of tree-huggin' hippy crap!
    64. Re:Big difference... by Trejkaz · · Score: 1

      Ouch. $340/desktop * 150 desktops = $51,000. So as long as it takes a $51K/yr migration engineer less than twelve months to do the migration, OpenOffice is cheaper.

      --
      Karma: It's all a bunch of tree-huggin' hippy crap!
    65. Re:Big difference... by zyridium · · Score: 1

      The cost of migrating between versions of the same product can be just as great.

      Does anyone have any experience on how well OO supports documents from previous versions?

    66. Re:Big difference... by zyridium · · Score: 4, Insightful

      You may need help to realise, but those that say that are implying that the cost on top of licensing is dominant.

      Many people do say that linux is not free in a perfectly valid attempt to stop a lot of people being burnt by the fact it is not yet ready for them.

      For something to succeed it should only be pushed on people when it is ready, and for a home computer user, i don't think we are there yet.

    67. Re:Big difference... by mattyrobinson69 · · Score: 1

      nslookup -sil exchange.bills_stuff.mail.msn.com

    68. Re:Big difference... by chachob · · Score: 4, Funny

      show some balls and reply your exchange servers IP address below.

      ahh, the irony...telling an AC to show some balls

    69. Re:Big difference... by Anonymous Coward · · Score: 1, Interesting

      Bullshit. I had an unresolved problem with Word and Equation Editor (yeah, yeah... this was before I moved to LaTeX). What pieces of shit. Equation Editor could not showed equations properly. Dots in derivatives showed up as 's. Bars showed up as square root signs. Carret showed up as italic f's. What the fuck? I could move them and view them properly on a Mac if I opened Equation Editor objects one by one. 50 minute support call (and many reboots later) didn't resolve the issue. Not to mention the "Disk Full" problem when saving files despite hundreds of MB free, which I traced back to bad Equation Editor objects which had to be deleted and written from scratch. Completely useless is not overstating the case.

      Oh, you don't like my generalizing my experience to all, then don't use your anecdote to generalize it for everyone.

    70. Re:Big difference... by the_2nd_coming · · Score: 1

      student price: 149

      --



      I am the Alpha and the Omega-3
    71. Re:Big difference... by EtherMonkey · · Score: 2, Insightful

      Not fair. There is a significant learning curve from Office 97 to 2003. Different menu layouts, different commands, different terminology, etc. That is not to say that the migration would not be even more costly to OO, but it is a consideration.

      --
      --- A man with a briefcase can steal more money, than any man with a gun. [Don Henley]
    72. Re:Big difference... by Anonymous Coward · · Score: 0
      In addition, with OOo, your IT guys have a much higher chance of being able to solve complex problems, because they have the source.

      You don't know our IT guys. I don't think they would recognize source code if "SOURCE CODE" was typed at the top of the page.

    73. Re:Big difference... by IronBlade · · Score: 2, Funny
      If someone said Microsoft Office costs $499 would you correct them?


      Hell, yes!
      Here is Australia, it's MUCH MORE than just $499.
      For example MS Office Pro 2003 (see Harris Technology, which many businesses buy from here in Sydney:
      Price Inc GST $829.00
      That's about USD$750 (depending on exchange rates)

      So, yeah, I'd correct whoever claims Office is only $499...

      --
      Important info:
      http://www.lifeaftertheoilcrash.net
      http://dieoff.org/synopsis.htm
      http://www.peakoil.net
    74. Re:Big difference... by sirGullible · · Score: 1
      Any technology not indistinguishable from magic is insufficiently advanced. -Pratchett
      Isn't that a quote from Arthur C. Clarke, not Terry Pratchett?
    75. Re:Big difference... by killjoe · · Score: 3, Insightful

      "The main reason for technical support is user error, which is not something that freely-donated open-source support handles very well."

      Please forgive me for yelling but apparently many people here are deaf. YOU CAN BUY SUPPORT IF YOU WANT TO. YOU CAN BUY ANY LEVEL OF SUPPORT YOU WANT FROM MULTIPLE VENDORS.

      Did you hear that? You can buy support if you want or need it. In summary.

      Free support for OSS projects is better then free support from ms (mainly because MS does not offer free support for the vast majority of it's products). Paid support is frequently better for OSS projects because the people supporting are usually the developers and/or have access to source code.

      "If you think the software purchasing decisions made by the vast majority of American businesses are -5 Codswallop"

      having worked for many american companies I can state without hesitation that the software buying decisions are made by morons based on some magazine they read on an airplane or something their buddy told them on golf course. -5 Codswallop (my new favorite word) sums it up beautifully.

      --
      evil is as evil does
    76. Re:Big difference... by killjoe · · Score: 2, Insightful

      Best time to do this is when MS introduces a new version of windows and office. There is enough of a difference so that all your workers will need to retrained some anyway. If you are going to send them all to training anyways it makes sense to extend the training and skip the upgrade.

      --
      evil is as evil does
    77. Re:Big difference... by node+3 · · Score: 1

      If you think the software purchasing decisions made by the vast majority of American businesses are -5 Codswallop, then put your money where your mouth is and start your own fucking Fortune 500 company.

      The ability to provide solid IT support internally does not get you to the Fortune 500. Providing just enough support (which is usually *far* less support than any rational person would suppose) does. The only thing required to get to the Fortune 500 is the single-minded ability to make money, ignoring all other concerns.

    78. Re:Big difference... by calidoscope · · Score: 1
      I will add one more thing. I believe that it will only take OpenOffice to get around 25% of the desktop market before compatibility issues start to go away. I believe that at around 25% Microsoft would be forced to make a converter to open OO docs, much like they had to for Word Perfect for years.

      I would say MS will have to pay serious attention to OOo/SO interchange when the market share hits 10%. A 25% share for OOo/SO would have MS shitting bricks and pretty much force them to work on compatibility.

      I would be curious to know if the recent Sun-MS deal covers application file formats - MS has made noises about patenting aspects of it's XML format - the cross-licensing deal may allow Sun to use those algorithms for StarOffice, but wouldn't be sure if they could be ported to OpenOffice.org.

      --
      A Shadeless room is a brighter room.
    79. Re:Big difference... by anethema · · Score: 1

      Yes but with your post, you are suggesting it takes a lot of time to learn microsoft just like it does with linux. This just isnt true. Windows XP can get fairly involved if you want to, but for grandpa joe trying to read his email etc, he just uses OE, or (if i have any say in it) installs a good email program and reads his email.

      In linux sometimes stuff just works. Then again...sometimes you have a library problem..or maybe the wrong kernel version/module. Or maybe some driver wasnt loaded right, etc etc. For an ignorant person's peace of mind..nothing beats NEXT NEXT NEXT when installing. Ive used linux for a long time and could fix these things, but I still wouldnt recommend any variation on it to someone who hasnt used a computer, or knows nothing about them.

      But then, who pays for windows anyways? ;)

      --


      It's easier to fight for one's principles than to live up to them.
    80. Re:Big difference... by cofaboy · · Score: 1

      na thats "Any technology that is sufficiently advanced is indistinguishable from magic"

      --
      In the end, It's all bovine dung you know
    81. Re:Big difference... by johnnyb · · Score: 1, Insightful

      "In linux sometimes stuff just works. Then again...sometimes you have a library problem..or maybe the wrong kernel version/module. Or maybe some driver wasnt loaded right, etc etc."

      I don't see how this is different with Windows. I've seen this time and time again with Windows. The Media Player won't work. Need to download a new codec. Ach! This screwed up my install. Should've just used Linux and MPlayer - hassle-free video.

      Then there's the problems that sometimes Windows itself behaves differently depending on which version of Microsoft Office you're running. Running version X.Y will allow certain software to run, but if I run A.B it will fail.

      It seems either

      (a) you never have actually tried to install something on Windows that didn't come with it

      (b) you are incredibly lucky

      or (c) you have your head in the sand

    82. Re:Big difference... by cammoblammo · · Score: 1

      I thought the irony lay in the fact it was an AC making the comment.

      --

      Cogito, ergo sig.

    83. Re:Big difference... by Anonymous Coward · · Score: 0

      What will your company do when it starts getting Office 2003 documents and can't open them?

      That will not likely happen because the file format is the same between Office 97, 2000, XP and 2003.

    84. Re:Big difference... by openmtl · · Score: 1
      Whats missing;

      Legal Costs - Microsoft will charge you the cost of their own audit of your site if there is a discrepancy of 3%. This threat means that you really must have a software compliance officer (it could be an existing legal or IT manager) in any company that uses anything more than a few desktops else you really are risking your business.

      MS Office doesn't run on Unix/Linux. OK its sort of obvious but if you have Solaris/Linux desktops then the cost of getting MS Office working across your company could be quite high.

      Support ; MS Office does not come with developer-access support that say OpenOffice has the potential of offering unless you are a very big company (like a Tier-1 Bank, Fortune 500 etc). Trust me - you cannot email Microsoft and get a developer handle the call and start fixing your corrupt document when you buy a retail boxed product. Anyone you thinks otherwise has never tried this. The only time I got access to Microsoft like you do with OpenOffice was when we were on a joint-project and were covered by NDAs.

      MS Office is globally priced the same - thus the actual cost in local terms can vary dramatically range nearly a year's salary through to a day's salary. OpenOffice is at a price that has the same burden on each worker throughout the world ! with OpenOffice, from the US to Mexico it takes up exactly the same amount of cost in local terms to switch, whereas with MS Office it can vary dramatically.

      The labour costs to switch is always the same in local terms as its using local labour but the licensing costs can be astronomical for MS Office in some countries.

      --

    85. Re:Big difference... by TristanThorn · · Score: 0

      Also keep in mind the cost of training and time wasted.

      You might be less enthusastic when and if your accountant charges you 4-8 hours to learn the ins and outs of the program, on top of your work. And mind you @ prices anywhere from 40 and up.... it adds up

    86. Re:Big difference... by JayTeeUK · · Score: 1
      I "upgraded" from Outlook 2003 just last week, and I really can't see what all the fuss is about. I had to laugh at my colleagues when they said it was worth the upgrade just for the fading "toaster" pop-up you get when you receive a mail while Outlook is minimised. Big deal! The only things I've noticed since the upgrade are:
      • The icons have more colours
      • The UI has a gradiant effect
      • The preview pane is like a print preview
      • Contacts, Calendar, Tasks and Notes are no longer listed as folders, but have their own buttons at the bottom of the folder list
      • I have two new icons in my system tray
      • The default is to group messages in folders by date
      • Assuming I set things up from Microsoft Internet Explorer first, I can save to Microsoft SharePoint
      • Intellisync no longer works
      Well, that was worth the upgrade then. The only vaguely useful feature I've come across is the Favourite Folders, where you can group items that are unread, for follow-up or draft. That and the raft of "Critical Updates" I had to install.
      --
      James Tait, Programmer and Free Software Advocate
      JID: jayteeuk@wyrddreams.org
    87. Re:Big difference... by cerberusss · · Score: 1
      Most people think MS's DOC format is a standard. It is not [...]

      It's a de facto standard. Which is probably more important than any other standard.

      --
      8 of 13 people found this answer helpful. Did you?
    88. Re:Big difference... by builderbob_nz · · Score: 1

      Doesn't make it necessarily better

      From who's perspective? I put OOo on the computers that I sell. When people ask why, I tell them what it is and what it can do and that they can have MS Office if they wish. Most people are then over the moon, as it were, to find out that they are potentially saving 100's of $$$.

      --

      Karma? Hey I just call it as I see it.
    89. Re:Big difference... by bankman · · Score: 1
      The costs of migration are a one-time cost. The costs of licensing are a continuing cost. Sometimes you have to eat it in the short term to meet your long term goals.

      This is why Discounted Cash Flow (DCF) and Net Present Value (NPV) methods are sometimes a bitch. Yes, it could very well be that staying with MS Office might look more attractive to your company's financial controller, especially in times with high interest rates (the higher the interest rate, the dearer the money saved today is).

      When appraising proprietary software against open alternatives (and corresponding migration cost) it might be useful to also value the company's freedom it gains, especially the freedom to take its own business decisions (as opposed to Microsoft's or some other core business logic vendor's).

      --
      I feel so sig.
    90. Re:Big difference... by be951 · · Score: 1
      Completely useless is not overstating the case.

      Oh, you don't like my generalizing my experience to all, then don't use your anecdote to generalize it for everyone.

      Completely useless indicates that there is no case in which a user can get satisfactory help. So if at least one user has, the assertion is false. QED.

      Clearly, you meant "completely useless for an undefined subset of users that includes me." You should have just said that in the first place.

    91. Re:Big difference... by AviLazar · · Score: 1

      Whats the point of that statement? I am sure both programs have had their share of files that either do not open properly or do not open at all. -A

      --

      I mod down so you can mod up. Your welcome.
    92. Re:Big difference... by Rich0 · · Score: 2, Insightful

      having worked for many american companies I can state without hesitation that the software buying decisions are made by morons based on some magazine they read on an airplane or something their buddy told them on golf course

      Tell me about it...

      Many software purchase decisions are made with only a minimum amount of investigation. They are often made by small isolated groups in a huge enterprise and then blessed as a standard and forced upon user and IT groups who had no input into the decision (sometimes a good thing, but not often).

      In the fortune 500, self-preservation is the name of the game. The last thing anybody wants to do is rock the boat. If you deploy Office 2K3 and spend $50 million on it and something goes wrong, you just keep plugging away at it until it works, and then start on the next upgrade cycle. An expenditure of that size was probably signed by the CEO himself, and consequently the decision will be blessed as the correct decision. On the other hand, if you deploy OO and something goes wrong, you'll be out on the street for risking the company on a cheap gamble...

      Go to computerworld.com and do a search for the phrase "ERP", you might want to cross-reference it with "lawsuit". You'll probably get about the same number of hits with or without the latter keyword.

      The reason people spend big money in the Fortune 500 is that it means that a big-name executive has his name on the decision, and consequently the people below him will have his protection when stuff goes wrong.

      Also - departmental power is generally a function of budget, and buget is a function of spending. If you spend more, you get more to spend.

      A responsible IT group might not spend millions a year on licenses. However, when their developers want to buy new mice for their PCs they end up with $10 economice since the manager can't go over his $10,000/year budget. On the other hand, a group which spends money on licenses as if it were water gets the nice toys since it is much easier to pad a $50 million budget. Ditto for donoughts at meetings, etc. And of course, the department with the best perks has the highest retention rate...

    93. Re:Big difference... by DarkProphet · · Score: 2, Insightful

      How about that Word document that has lots of section breaks, headers and footers, excel and PowerPoint embedded objects, and is about 100 pages long? That darn thing always locks up Word. The solution from Microsoft is to break up the document into smaller documents.

      I could have told you that solution without waiting on the help line forever!

      Tons of things do not work correctly in Microsoft Office. More things are very counter-intuitive...

      <SNIP>

      I'm not a MS flag-waver, have used OO.o off and on for quite awhile, and can quite confidently state that the points you made about MS Office can also be said for OO.o. Given the choice between the two with cost not being a factor, I'd pick MS Office any old day of the week. I realize the context of TFA is all about $$, but still... c'mon... OO.o is still crap. If its aspiring to be like MS Office, its doing a good job in that regard... ugh..

      --
      What could possibly hurt the security of the American people more than giving our own government the ability to hide its
    94. Re:Big difference... by FatherOfONe · · Score: 2, Interesting

      Ok, let me change the question a bit. What is your company going to do when it gets a function that only office 2003 supports and your office 97 can't open it?

      --
      The more I learn about science, the more my faith in God increases.
    95. Re:Big difference... by FatherOfONe · · Score: 1

      Generally that is a one time charge. Also, I would assume that you mean our finanical department is not in house. If it is then they would be part of the evaluation, and if they believe the company could/would save money, you would be suprised to see how hard they would work :-)

      --
      The more I learn about science, the more my faith in God increases.
    96. Re:Big difference... by Phisbut · · Score: 1
      it might be useful to also value the company's freedom it gains

      From the article:
      He also wants to prevent Microsoft's product release and support road map from dictating FN Manufacturing's upgrade timetable.

      That is totally right... sometimes, your company just doesn't have the money right away to upgrade, but Microsoft holds you by the balls and tell you "We won't support your old versions until you upgrade". Freedom to manage your company budget the way *you* want it is pretty important in the balance.

      --
      After 3 days without programming, life becomes meaningless
      - The Tao of Programming
    97. Re:Big difference... by AB3A · · Score: 1
      ...water is free.
      As with any open source system, water is not free. If you want water pure enough to drink safely with confidence, you have to filter it yourself.

      The TCO of Open Source packages such as OO is not free. However, the point needs to be made that SOMEONE is going to have to administer this package no matter where it comes from. Microsoft would like most business managers to think that these administrators could be high school kids. Consultants of various colors and sizes would have them think that Open Source requires real talent and experience.

      This is why Open Source needs advocates.
      --
      Nearly fifty percent of all graduates come from the bottom half of the class!
    98. Re:Big difference... by lfourrier · · Score: 1

      the point was a response to the parent post, which was a response to my first post on the subject. If you surf at +3, you missed some part of the exchange. Else, I'm sorry I was not clear enough : saying that "the big problem in enterprise is OOo not opening correctly Office files" miss the fact the ancient version of office don't open them correctly either, and sometime don't open them at all.

    99. Re:Big difference... by AviLazar · · Score: 1

      I must have missed part of the message. My appologies. :) -A

      --

      I mod down so you can mod up. Your welcome.
    100. Re:Big difference... by TristanThorn · · Score: 0

      All true, though post above didn't consider that either :P On another note, just remember you to can promote Hardwork AND Bondage at the sametime with only a whip!

    101. Re:Big difference... by Thundersnatch · · Score: 1
      When you find a bug in a Microsoft product, can you really get hold of the programmers? Is the helpdesk really helpful?

      Yes, they actually are helpful, and they will bring in development resources when needed. Without too much griping.

      A lot of noise was made back in the late 90s by MCPs and other Microsoft-trained people in the field about the poor quality of Microsoft Product Support Services (PSS). This has changed drastically for the better. Now when I call PSS, I get the usual "just checking to see if you're an idiot" guy on the phone, wow him with a bunch of knowledge about the system and the problem, and get kicked up to a higher-level tech almost immediately.

      Microsoft PSS will spend days or weeks of man-hours finding and fixing an obscure problem that only my systems are having, all for $295. Usually, it's a configuration thing, a setting that we flipped back in the day for some reason that has been migrated forward over a few upgrades.

      If it turns out that an outright bug is responsible, PSS refunds your $295, figures out a workaround, gets the developers to make a patch, and notifies you when it is available.

      I have even had Microsoft engineers and developers work with Cisco engineers to figure out a strange authentication issue caused by a Cisco router sending out-of-order UDP packets over load-balanced T1 lines. Microsoft released a workaround in a few days, and a patch in a few weeks, just to compensate for a Cisco bug that I found!

      And no, I am not a premier support customer, or even from a large company. I run the network for a 100-seat not-for-profit organization. Not bad support for $295 per incident. Do you think some OSS programmer is going to expend such time and effort for my issue without me paying him more than $295?

      Are Microsoft products (Office, in this case) really more bug-free than the major alternatives?
      It's certainly better than most other commercial software houses. Have you ever actually tired to use a CA product in a production environment? No fun.
    102. Re:Big difference... by johnnyb · · Score: 1

      Just for kicks, check out this article:

      http://www.joelonsoftware.com/articles/PleaseLinke r.html

    103. Re:Big difference... by cheekyboy · · Score: 1

      Then why do they refuse the $10k cost, and give themselves a $45k bonus/raise?

      I hope their firestone SUV blows up one day, one less clueless bio mass.

      --
      Liberty freedom are no1, not dicks in suits.
    104. Re:Big difference... by cheekyboy · · Score: 1

      I am sure if you said to an OO programmer,

      "hey, can we paypal you $2000 US cash tax free, and you fix/add this feature"

      They will surely do it if its not too complex.

      MS, will say, "ahahhahaha, you have to give us $2-5million for that"

      90% of the cost of MS are board meetings and legal and managers.

      --
      Liberty freedom are no1, not dicks in suits.
    105. Re:Big difference... by xpyr · · Score: 1

      nice threat :) try next time by replying with ur actual /. handle instead. Unless you are actually an anonymous coward. Sounds more like a linux zealot to me :)

  3. Not only volume licensing... by jargoone · · Score: 5, Interesting

    I work for a not-for-profit company that qualifies Microsoft's charity licensing. I haven't ever seen the actual prices, but from what I hear, the per-seat costs for Office are less than even the highest-tiered volume licensing.

    Kinda hard for me to fulfill my conquest of moving our mail away from Exchange. :-(

    1. Re:Not only volume licensing... by sid+crimson · · Score: 4, Interesting

      Volume Licenses:

      $67 Office Pro License
      $35 Media
      $7 Exchange CAL
      $135 Windows Server 2003 License ....

      Cheap!

      -sid

    2. Re:Not only volume licensing... by Anonymous Coward · · Score: 3, Interesting

      I'll say. But university pricing can be even better.

      At my university you can get pretty much any Microsoft product for free. We have a program that gives students credit for designing technical goodies for local non-profits. Each team gets up to 100 licenses of ANYTHING Microsoft for their team and partnered org.

      Yes, my advisor did tell us to "not worry about" building an application that used a Microsoft SQL server license on every client desktop. Of course, for the project partner it really wouldn't matter since they were getting it for free, but still... there's just something wrong about that.

      Hell, we even get free Microsoft Press books and free tech support, too. A good deal for both sides, but I imagine they get to write all this off as a donation when the material donation is really negligible.

    3. Re:Not only volume licensing... by Sloppy · · Score: 1

      Not being locked into any particular vendor's product: priceless.

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    4. Re:Not only volume licensing... by Micah · · Score: 2, Interesting

      Only in the United States. I work for a non-profit in Ecuador, and we have to pay the full price for MS products. In the past, we got a huge donation from someone in MS, which is why we are currently using Exchange and Office 97.

      But the time has come to think about upgrades and we can probably no longer get the donation. We'll probably be replacing Exchange with Postfix very soon, and I'll be pushing like heck to get OpenOffice in the door more. :-) Our biggest problem is Access; once we can find a reasonable replacement for that, hello Linux desktops! (Well, for some people. A lot of folks here are into advanced media stuff and Linux won't be practical for quite some time yet.)

    5. Re:Not only volume licensing... by Almond+Tree · · Score: 0

      Or . . .

      $40 Internet connection
      $.97 Blank CD

      Giving Bill the linguinni without the sauce - PRICELESS!

      --

      bau bau chicka chicka mau mau

    6. Re:Not only volume licensing... by chthon · · Score: 1

      Finding documentation and training about it is rather hard, but you can create forms, queries and reports in OOo.

      For the reports you need to have Java 1.4 installed.

    7. Re:Not only volume licensing... by Micah · · Score: 1

      From my brief playing with DBs and coding in OOo, it has some OK tools for basic data management and merging, but the forms feature was rather clunky. Hopefully this will be improved upon in 2.0.

      For an Access replacement in Linux, I'm leaning more towards Knoda or Rekall or maybe GNU Enterprise.

    8. Re:Not only volume licensing... by Anders · · Score: 1

      At my university you can get pretty much any Microsoft product for free.

      Only if your time has no value.

    9. Re:Not only volume licensing... by Anonymous Coward · · Score: 0

      You must have missed the part about him being at univerity.

  4. OOo Educational Pricing by XaXXon · · Score: 4, Funny

    If you go to the book store at your local college/university, you can pick up OOo at an educational discount.

    1. Re:OOo Educational Pricing by AKAImBatman · · Score: 0, Informative

      Or you could download it. What's the educational discount for, anyway? Knock 50 cents off a preprinted CD?

    2. Re:OOo Educational Pricing by XaXXon · · Score: 1

      No, I was kidding :) I didn't have anything intelligent to say, so I posted that instead..

    3. Re:OOo Educational Pricing by Bill,+Shooter+of+Bul · · Score: 3, Informative

      I wasn't aware that a free product was ever provided at an educational discount. That just seems wrong. However a day after netscape released netscape for free again, the campus bookstore was still selling it for an educational discount of $50. It was funny then, but it was even funnier 3 years later when it was still being offered at that price.

      --
      Well.. maybe. Or Maybe not. But Definitely not sort of.
    4. Re:OOo Educational Pricing by Anonymous Coward · · Score: 1, Funny

      A lot of people forgot to take their humour supplements with their breakfast, it seems.

      Helps you face the day.. Like laxative, without the messy side effects.

    5. Re:OOo Educational Pricing by Anonymous Coward · · Score: 0

      He was making a joke, you tards.

    6. Re:OOo Educational Pricing by schemanista · · Score: 5, Funny

      Your browser may not display sarcasm tags correctly.

      --
      I saw that shot more than a few times back when Starbuck was a man. ~ lucabrasi999
    7. Re:OOo Educational Pricing by Anonymous Coward · · Score: 0

      I can't believe so many people didn't get the joke.

      PS: I'm not the poster.

    8. Re:OOo Educational Pricing by sweet+cunny+muffin · · Score: 5, Funny

      "I must be missing something"

      A sense of fucking humour?

    9. Re:OOo Educational Pricing by Anonymous Coward · · Score: 2, Insightful

      Thank you for the explanation of that joke. In my experience, explaining a joke usually makes it TWICE as funny.

    10. Re:OOo Educational Pricing by Brandybuck · · Score: 1

      I'm glad I'm not a student then, because I picked up my for FREE!

      --
      Don't blame me, I didn't vote for either of them!
    11. Re:OOo Educational Pricing by Anonymous Coward · · Score: 0

      yeah, because we can laugh at him for being such a tool.

    12. Re:OOo Educational Pricing by Anonymous Coward · · Score: 0
      He was making a joke, you tards.


      Maybe the comebacks were too! SHITHEAD!

    13. Re:OOo Educational Pricing by Eccles · · Score: 2, Funny

      I'm glad I'm not a student then, because I picked up my for FREE!

      But if you were a student, you could get it for half that!

      --
      Ooh, a sarcasm detector. Oh, that's a real useful invention.
    14. Re:OOo Educational Pricing by mst76 · · Score: 4, Funny

      I asked about it, and the discount was $0. Better stick with MS, where the discount runs into the hundreds.

    15. Re:OOo Educational Pricing by Anonymous Coward · · Score: 1, Funny

      A sense of fucking humour?

      The poster's comment, though obviously humorous, wasn't sexual in nature.

      And you spelled "humor" wrong.

      *ducks*

    16. Re:OOo Educational Pricing by Anonymous Coward · · Score: 0
      Fucking humor? Is that like, one of those jokes that ends with "Ten bucks, same as in town"?

      Or is it one of those jokes that begins like this:

      A naked lady walks into a bar, with a poodle under one arm, and a salami under the other. She sets the poodle down on the bar, and the bartender says, "I suppose you won't be needing a drink." The lady says..

      Well, I'm sure you know how the joke goes.

    17. Re:OOo Educational Pricing by Mysticode · · Score: 1

      So I didn't catch the fact that it was said as a joke. That's the problem with communication by text, it's so hard to understand what the tone of what is being said is. For instance, when I first read your message I assumed that it was said in a "I'm so much smarter than you" tone however now that I look at it I guess you really could have been saying it in a joking tone (I will assume this is the case as other people seem to have taken it this way hence why it is modded funny).

    18. Re:OOo Educational Pricing by Anonymous Coward · · Score: 0

      If he had applied common sense he would have realised what was going on.

    19. Re:OOo Educational Pricing by VivianC · · Score: 1

      Why pay for OOo (even at a discount) when I can get Star Office for free (Educational Use Only)?

      --
      Viv

      Gmail invites for ip
    20. Re:OOo Educational Pricing by Anonymous Coward · · Score: 0

      > And you spelled "humor" wrong.

      And you spelled "spelt" wrong ;-)

      > *ducks*

      And stop calling us "ducks"

    21. Re:OOo Educational Pricing by Anonymous Coward · · Score: 0

      No wonder so many geeks don't have girlfriends (sigh...)

  5. My personal feelings by AKAImBatman · · Score: 3, Insightful

    OpenOffice is Good Enough(TM). Things are sometimes in places you don't expect them thanks to MS Office training (e.g. Word Count is in document properties), but once you're used to it, you'll use it by default.

    Despite having Office X on my Mac, I use OpenOffice all the time now. It's amazing how much it grows on you despite the initially underwhelming first impressions.

    1. Re:My personal feelings by abischof · · Score: 5, Interesting

      Despite having Office X on my Mac, I use OpenOffice all the time now. It's amazing how much it grows on you despite the initially underwhelming first impressions.

      I like OpenOffice.org as much as the next guy, or maybe even more -- I've used OOo on my Windows box exclusively for about two years now. But, I just can't get used to OOo on my PowerBook. I really wanted to like it, but the OS X version left me wanting more. Really, it's hardly a port at all -- it's just the Unix version running under X11 for OS X. So, it has the Unix interface and it's lacking the usual Mac OS niceties such as the Aqua look and even the nifty Finder-ized open/save dialogs.

      At this point, I'm just torn between trying to find MS Office/Mac for cheap (perhaps an older version) or just waiting for the proper Aqua port of OOo (even though that could be a while).

      --

      Alex Bischoff
      HTML/CSS coder for hire

    2. Re:My personal feelings by JWW · · Score: 4, Interesting

      Thats because that while everyone moans and complains about how you can't live without office, its still just a word processor, spreadsheet ... to most people.

      I rebuilt a PC for my inlaws last year and when they asked about office, I said it would cost them about $300 (consumer version, no student discount .....), plus they are not willing to run an "unlicensed" version.

      I installed openoffice and it worked like a charm. A couple of weeks getting used to it and then it was no trouble. The only extra help needed was instruction in importing and saving to office formats. I know the filters aren't perfect, but being that the machine was only being used for basic word processing and spreadsheets, it wasn't an issue.

    3. Re:My personal feelings by StacyKr · · Score: 5, Informative

      I love using Open Office! The only thing I miss is that it doesn't offer the Flescher-Kinkaid garde level scale in its word count feature - being a pre-service teacher, I often use it to determine if test items or other text written for kid's assignments is way to easy or dificult. OO is great - and I have never had any of these Power Point/Word compatibility problems, I am always sending and exchanging files with MS Office users.

    4. Re:My personal feelings by Hammer · · Score: 1

      As a matter of fact the article stated that some of OOo's advanced features did not degrade nicely in M$ Office...
      Yeah OOo is Good Enough(TM) whareas M$ Office might not be. And one of them costs $300 or so >-)
      My company uses strictly OOo, because of price and cross platform compatibility!

    5. Re:My personal feelings by syn3rg · · Score: 1

      I agree. I use it exclusively since 1.1.1. I origanally began using it to test its unctionality for business, and I've run up against a few things that I had to workaround (interoperability with other user's files mostly). But I can't justify rolling it out to my users; it *is* very good, but they aren't ready for the change -- too many .DOT templates and .XLS files with macros. I just got them to understand that clicking on attachments is a Bad Thing (tm).

      --
      The contents of this message have been doubly encrypted by ROT13
    6. Re:My personal feelings by AKAImBatman · · Score: 4, Informative

      I agree that OOo on Mac is pretty painful. But for some odd reason, I keep using it instead of OfficeX. If it *really* bothers you that much, you can try one of the builds at:

      http://www.neooffice.org/

      It's semi-beta stuff, but it's supposed to be all of OpenOffice without X11.

    7. Re:My personal feelings by AKAImBatman · · Score: 4, Insightful

      Indeed. The core of the problem for businesses is that they have invested heavily into MS Office software. Converting all of their "documents" (really mini-programs or desktop publications that should have been done with a better program) is a time consuming and expensive task. When companies look at the cost of converting and the cost of an Office upgrade, they end up dipping their heads and purchasing Office.

      Nobody does lock-in like Microsoft. :-/

    8. Re:My personal feelings by Mateito · · Score: 1

      > It's amazing how much it grows on you despite
      > the initially underwhelming first impressions.

      They say the same thing about herpes.

    9. Re:My personal feelings by 13Echo · · Score: 1

      *.dot templates are still a little wanky. Still, those few MS Office compatibility issues are minor for most people. There are a few people that need to have it as accurate as possible, and need those advanced features of MS Office, but those people are using MS Office instead of OpenOffice.org. The rest can normally do quite well with OO.o for most home and business use. I especially love the PDF export feature. It eleminates any compatibility issues for me when I need to send a document to someone, or take a file to the campus to print it out (I'm not interested in buying a printer that I'll use only every once in a while). My mom's computer was using a really old version of MS Works for Windows 3.1. When we updated the machine a bit, I installed OO.o so she didn't have to use that crummy old version of Works, and she loves OO.o. She can't believe it's actually free software.

    10. Re:My personal feelings by Anonymous Coward · · Score: 1, Insightful

      I think your statement points out not the sufficiency of OOo, but rather the lack of a need for the sophistication of either.

      90% of users could go about their day to day lives with a pad of paper for all their writing and accounting needs. Many small businesses across the United States still do. I imagine some of the best writers rely on a steno pad before it gets typed up, too (although I can't speak for them).

      Ok, maybe you need to type something up that looks nice. Wordpad (or Free/Unix equivalent) and a sufficient mastery over the English language will print you out a nice crisp page like Word or Writer would any day of the week.

      OpenOffice is more GoodEnough(TM), it's overkill.

    11. Re:My personal feelings by Kagami001 · · Score: 1

      It's interesting you chose Word Count as an example, though, considering how under-featured OOo Writer's word count function is compared to MS Word's.

      OOo Writer 1.1.1:
      -Total word count for the entire document, including foot notes, etc.

      MS Word 2003:
      -Word count for main document contents
      -Optional check box to include footnotes and end notes
      -Ability to count words within specific highlighted sections of text
      -Ability to distinguish between space-delimited Western languages that are counted in words, and Asian languages that are counted in characters and provide discrete counts for each. (And it's smart enough to not include Asian ("double-width") spaces in the Asian character count.)

    12. Re:My personal feelings by Anonymous Coward · · Score: 0

      it's lacking the usual Mac OS niceties such as the Aqua look

      Sheesh. What do you use an Office product for, anyway? Getting work done, documents produced ... or displaying a pretty look on your screen while you stare at it?

    13. Re:My personal feelings by bigchris · · Score: 2, Interesting

      Except there's like, two developers working on an OS X version of OpenOffice.org

      Might be nice of Apple to contribute some developers on this one if they want some competition on their desktop.

    14. Re:My personal feelings by AhBeeDoi · · Score: 1

      File compatibilty is not usually a problem between OO and MS Office unless you use alot of the advanced features or have alot of formatting. I'm convinced that for most users, OO does everything you want it to do. It seems to me that most organizations could deploy OO company-wide and have a few instances of MS Office for those who really use the advanced features.

    15. Re:My personal feelings by AKAImBatman · · Score: 1

      For what I need (getting as close to that magazine article word count as possible) it's more than enough. It may not be so great for term papers (not that I would understand why it wouldn't be) but it hits the spot for 90% of users. Especially since I'd only ever used the Office 97 word count feature. The differences between those two is minor.

    16. Re:My personal feelings by Curly-Locks · · Score: 0

      You should still charge them...maybe ONLY 100 dollars though!

    17. Re:My personal feelings by Dog135 · · Score: 1

      I use AppleWorks ($80) for when I need to open word docs on my Mac.

      Nice, stable apple interface, low cost, not a single MS app on my computer.

      --
      "That's so plausible, I can't believe it!" - Leela
    18. Re:My personal feelings by EvanED · · Score: 1

      "I especially love the PDF export feature. It eleminates any compatibility issues for me when I need to send a document to someone, or take a file to the campus to print it out (I'm not interested in buying a printer that I'll use only every once in a while)."

      A program such as PDFCreator (Google for it, I'm too lazy at the moment) allows PDF export through Word in Windows, and it's worth it to install so you can export from other programs too. It's not *quite* as convienient as the File -> Export as PDF, but gives more flexability as you can do many-up printing and other stuff.

    19. Re:My personal feelings by Kagami001 · · Score: 1

      Yeah, you'll note I didn't say that makes OOo unusable or anything. :)

      Mind you, it does make it unusable for me -- I do Japanese to English translation, and I need Japanese character counts for estimates and discrete separate English word counts in mixed documents for invoicing -- but that just means I'm not part of that 90%.

    20. Re:My personal feelings by lseltzer · · Score: 1

      >>Things are sometimes in places you don't expect them thanks to MS Office training (e.g. Word Count is in document properties...

      And Tools-Word Count

      (always been there)

    21. Re:My personal feelings by igny · · Score: 1

      So businesses throw good money after bad?

      --
      In theory there is no difference between theory and practice. In practice there is. - Yogi Berra
    22. Re:My personal feelings by AKAImBatman · · Score: 1

      And Tools-Word Count

      (always been there)


      It may be there now, but it hasn't always been there. I've got the most recent Mac version (1.0.3) up on my screen. There is no Word Count under Tools. Sorry.

    23. Re:My personal feelings by lseltzer · · Score: 1

      Sorry, I don't know the Mac version. It's always been in the Windows version.

    24. Re:My personal feelings by AKAImBatman · · Score: 1

      So businesses throw good money after bad?

      Yes? The mere idea of converting tons of documents that are seen as "business assets" to a platform that may fail them (no matter how proven) is a difficult concept for any IT manager to wrestle with. At the end of the day he just says, "no one ever got fired for buying Microsoft".

    25. Re:My personal feelings by Jad+LaFields · · Score: 1

      Actually, this is one of the few annoying problems I've noticed with OOo vs Word ... I never realized how often I check the word count of *selected* text while writing before I started with OOo.

      Okay, its not actually that often, but its enough that opening a new document and copying the text over makes the whole program feel much more clunky than it should.

      --
      [SIG] It's like putting a moose in the blender -- a recipe for disaster!
    26. Re:My personal feelings by drinkypoo · · Score: 1

      Given that volume licensing for office is pretty damn low, it might actually end up costing more to support two office suites than it costs to just put office everywhere. (This is after all the principle Microsoft operates upon.) The best part for them is that people have to pay for support no matter how many licenses/copies they buy, so once they recoup their costs (probably doesn't take all that long) a sale at any price is pure gravy.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    27. Re:My personal feelings by g0_p · · Score: 1

      But migration is a one time cost. And Sun (see the last line) does provide migration services. Not sure how cheap or expensive they are. I am sure managers have figured out by now how M$ will continue to hold companies on ransom by forcing an upgrade every couple of years.

    28. Re:My personal feelings by killjoe · · Score: 1

      if you have stock in those companies time to sell it. These companies have locked themselves into a vendor and a cruel hartless one at that.

      One of their compatitors who was smart enough to avoid vendor lock is going to switch. The company will save millions of dollars over time and those savings will reflect in the cost of their goods. Your locked in company will no longer be able to compete.

      What's worse your locked in comapny has lost significant agility in the marketplace. If their software does not provide some functionality they will have to bend over and take it while their more agile competitor adapts to the fast changing marketplace.

      Poor sods. They are dead and they don't even know it yet.

      --
      evil is as evil does
    29. Re:My personal feelings by cos(0) · · Score: 1

      In OOo, word count, among many other quantities, is accessed through File -> Properties... -> Statistics tab.

    30. Re:My personal feelings by millette · · Score: 1
      Last week I wouldn't have known what a "Kinkaid" was, but since I have found diction and style for my debian installation.

      diction can compute the Kincaid Formula, Automated Readability Index, the Coleman-Liau Formula and a few more indexes. It would be a simple matter to incorporate those sources into OO.

    31. Re:My personal feelings by Anonymous Coward · · Score: 0

      > OpenOffice is Good Enough(TM). Things are sometimes in places you don't expect them thanks to MS

      No! It corrupts Word files: the layout goes wrong, bulleted lists go wrong, our company logo at the corner disappears.

    32. Re:My personal feelings by AKAImBatman · · Score: 1

      Thanks for the info, but I already knew that. (I'd stated it farther up the thread.) The gentlement I replied to was under the mistaken impression that Word Count had always been easily accessable under a "Tools" menu item. I was merely correcting his mistaken believe.

      Again, thanks for trying to be helpful. :-)

  6. point of comparison by donnyspi · · Score: 5, Funny

    The only thing that matters to me is whether OO.o comes with Clippy or not!

    1. Re:point of comparison by Greedo · · Score: 4, Funny

      Yup, except he's called "Gully", the deranged, fish-toting seagull.

      --
      Tuus crepidae innexilis sunt.
    2. Re:point of comparison by AKAImBatman · · Score: 2, Interesting

      The only thing that matters to me is whether OO.o comes with Clippy or not!

      Amazingly enough, OOo has this little exploding light bulb that's almost as annoying. Pops up every time OOo corrects a mistake, saves a document, or thinks you're looking at it weird. Its only positive attribute is that it isn't animated like Clippy.

    3. Re:point of comparison by Anonymous Coward · · Score: 0

      The only thing that matters to me is whether OO.o comes with Clippy or not!

      OO.o v1.2 is shipping with Beardy, the OSS helping hippy. "Hey man, I nice Perl script, would you like me to check your syntax? By the way, you know where I can get some weed"?

    4. Re:point of comparison by Anonymous Coward · · Score: 0
      Yup, except he's called "Gully", the deranged, fish-toting seagull.

      fap fap fap fap fap fap
    5. Re:point of comparison by arkanes · · Score: 2, Insightful

      The best part of the lightbulb (as opposed to clippy) is that it stays out of your way and is trivially turned off. In fact, it doesn't bother me enough to turn it off, unlike Clippy, who makes me gnash my teeth in rage and almost crumple my mouse as I try to find a way to disable it. Note that clippy has no "Shut the hell up and leave me alone" option in his stupid little dialoge - you have to sit there looking at him while you dig through menus trying to disable him.

    6. Re:point of comparison by athakur999 · · Score: 2, Informative

      It's hard to turn off Clippy? Really?

      Just click on him, hit "Options" in the dialog box he brings up, uncheck the "Use Office Assistant" box and Clippy dies a quick, painless death. Not exactly "digging through menus trying to disable him".

      --
      "People that quote themselves in their signatures bother me" - athakur999
    7. Re:point of comparison by Anonymous Coward · · Score: 0

      You can tell a lot about a man by looking at his unrewound porn videotapes to see exactly where he blew his load.

    8. Re:point of comparison by AKAImBatman · · Score: 2, Informative

      In Office 2000 SP2+, he comes back on next time you restart Office. I'm thinking this is one of those "features" that Microsoft added to make you upgrade.

    9. Re:point of comparison by arkanes · · Score: 1

      He doesn't have the options dialog on Office 97, and there's no dismisal option. You must navigate the Office menus to disable him. I should point out that he hangs office for a good 30 seconds the first time he loads, too. Stupid old hardware.

    10. Re:point of comparison by 13Echo · · Score: 2, Funny

      The only problem is that Tux is going to get pissed if Gully bogarts all of the fish. You know how they are all about free speech instead of free fish.

    11. Re:point of comparison by TGK · · Score: 3, Funny

      I would pay for this feature. If any open source project generates a convicing and sufficiently amusing Old Burned Out Hippy (TM) that does Hackish spell/grammer check, decent syntax checking, and is customizeable enough I will be first in line to download it and first in line to donate to their project immediately thereafter.

      "Dude, you've got like, mail and stuff"

      "You forgot a semi-colon. Dumbass."

      "Oh for the love of Christ man! Visual Basic? Did your mom drop you?"

      "[long drag] I can't find the SMTP server man. Try again later"

      --
      Killfile(TGK)
      No trees were killed in the creation of this post. However, many electrons were inconvenienced.
    12. Re:point of comparison by idiot900 · · Score: 2, Funny

      I've also noted that you can type in things like "fuck off and die" into Clippy's help balloon, and he'll point you to info on turning him off.

    13. Re:point of comparison by gnu-generation-one · · Score: 1

      "It's hard to turn off Clippy? Really?"

      And on every F***'ing default install of a new WindowsXP machine! Dammit, they don't even have office installed, and each time you do a search, there is the little bastard jumping up and down and asking can he search the internet for you.

    14. Re:point of comparison by Anonymous Coward · · Score: 0

      What if we want him to die a painful death.

      A slow, noisy, sloppy, painful death. Right there in front of us.... never (and i mean never) to return.

      *I* want a menu option for that!

    15. Re:point of comparison by Jad+LaFields · · Score: 1

      That's not clippy, that's the search dog. And I kinda find him to be a little cute, although I pretty quickly turned him off.

      --
      [SIG] It's like putting a moose in the blender -- a recipe for disaster!
    16. Re:point of comparison by drinkypoo · · Score: 1
      In office 2003, he doesn't come back. I even tried hitting F1 to see what would happen, and I got a help sidebar.

      I also don't remember seeing him recently on my O2KSP3 install on my work machine, but I'm not there right now and we don't have many real IPs, meaning I can't get there from here.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    17. Re:point of comparison by AKAImBatman · · Score: 2, Funny

      In office 2003, he doesn't come back. I even tried hitting F1 to see what would happen, and I got a help sidebar.

      That was my point. Microsoft added this "feature" in later Office2K service packs to convince you to upgrade to Office2K3. The only way around it is to not install Clippy in the first place. (Something I didn't have a choice about on my work machine.)

    18. Re:point of comparison by SourceFrog · · Score: 1

      Uh, yeah, great, except that he keeps coming back. But thanks anyway.

      --
      My other UID is three digits.
    19. Re:point of comparison by Methuseus · · Score: 1

      "fuck off and die" didn't work, but "fuck off and die Clippy" did work

      --
      Two things are infinite: the universe and human stupidity, though I'm not yet sure about the universe. - A Einstein
    20. Re:point of comparison by psergiu · · Score: 1

      Who needs Clippy - real men use VIgor :)

      --
      1% APY, No fees, Online Bank https://captl1.co/2uIErYq Don't let your $$$ sit in a no-interest acct.
    21. Re:point of comparison by Anonymous Coward · · Score: 0

      The best part of the lightbulb (as opposed to clippy) is that it stays out of your way and is trivially turned off.

      If only it was possible to do the same for the little tooltip that tells you what page you're on whenever you scroll.

      Yes, OOo, I am AWARE that I'm still on page 1 of 1, all I did was scroll down two lines in a blank document!

      Minor annoyance, major reason why I still use MS Word.

  7. according to Microsoft by dicepackage · · Score: 3, Insightful

    Open Office is free and you don't get anything good for free therefore if something costs more such as Windows or Office it must be better.

    1. Re:according to Microsoft by Enigma_Man · · Score: 4, Funny

      According to Microsoft's add on the frontpage of /. Linux is actually _more_ expensive than Windows... Are they now conceding that it is better? :D

      -Jesse

      --
      Nothing says "unprofessional job" like wrinkles in your duct tape.
    2. Re:according to Microsoft by gnu-generation-one · · Score: 1

      "Open Office is free and you don't get anything good for free therefore if something costs more such as Windows or Office it must be better."

      You can get a $600 version of OpenOffice if you enjoy the extra quality that comes with a very expensive product. Just ask one of the OpenOffice developers, and they'll be happy to send you as many $600 versions as you have computers to install them on. It's fantastic value compared to some other office suites.

    3. Re:according to Microsoft by vinlud · · Score: 1

      We can put a expensive pricetag on it while keeping a free version simultaniously, that way we can convert those MS based managers slowly!

      --
      Repeat after me: We are all individuals
  8. It seems obvious by The_Mystic_For_Real · · Score: 3, Insightful

    It seems obvious that something that is distributed for free will be cheaper than something that costs money. The true test comes when users are exposed to a new program for doing something everyday. I have known a few people who have had serious problems switching to Open Office after using MS Office for a long time. These were not computer illiterate people either.

    --

    _____

    Thank you.

    1. Re:It seems obvious by pelgv · · Score: 3, Interesting

      The article states that for the tests, users where easily moved from M$ to OOo... exept for those who use exell in a profesional way!

    2. Re:It seems obvious by Anonymous Coward · · Score: 0

      RTFA

    3. Re:It seems obvious by delcielo · · Score: 5, Insightful

      A transition doesn't have to be painless to be worthwhile. It certainly doesn't have to be painless to be cost-effective. Microsoft has gone a LONG way to make sure that any transition will result in a good dose of pain. Break it sooner or it only gets worse.

      You start by telling your employees that your switching. Explain why you're switching. Explain that you know it will be inconvenient or even a huge pain in the ass. Tell them you're counting on them to put out a lot of effort and come up to speed as quickly as possible on the new software. You're proud of you're employees, and you know they'll make you proud again.

      That won't eliminate any of the end-user frustration. It will, however, make the transition a success; because it lets the users know that the decision is made, and that there is an expectation for them to adjust to it.

      You don't want to ignore your employees by any means; but you sure don't want to give up significant cost savings (which by the way indirectly benefit them) just because they can't learn the new menus.

      After all, who's in charge?

      The true test is your ability to make good financial decisions and to make those decisions work.

      --
      Hot Damn! It's the Soggy Bottom Boys!
    4. Re:It seems obvious by gtaluvit · · Score: 3, Insightful

      Its those experts that'll be the hardest to convert. It's like getting into a Vi vs. Emacs war. The zealots know all the commands and are very comfortable with them so if things don't work the way they are used to, they have to relearn everything. However, if you use nothing more than adjustments of font size and justification in a word processor and you use the mouse for EVERYTHING like most new users do, then switching is not going to be an issue. When I taught Computer Science 1 students, many of them had never used a *nix system before and all of a sudden had to become proficient in a Solaris environment. After giving examples and reasons for using different editors, most used nedit, some used emacs, and a few brave souls used vim for code editing. I can almost guarantee that they are probably still using whatever editor they started CS1 with. Familiarity goes a long way.

      --
      - gtaluvit (prnc. GOT-tuh-LUV-it)
    5. Re:It seems obvious by Brandybuck · · Score: 1

      Let me guess. These people are still using Windows 3.11 because they had serious problems trying to switch to Windows 95, 98, Me, NT, 2K and XP?

      --
      Don't blame me, I didn't vote for either of them!
    6. Re:It seems obvious by narcc · · Score: 3, Interesting
      These were not computer illiterate people either.

      In my beginners class, I teach OO.o along side MS Office. Often times, my very computer illiterate students have trouble understanding that there are differences. (e.g. They have no trouble using the free alternative.)

      Of course, they don't use much beyond the basic tools -- but I'd venture that the majority of office users don't either.
    7. Re:It seems obvious by cavemanf16 · · Score: 2, Insightful

      The article states that for the tests, users where easily moved from M$ to OOo... exept for those who use exell in a profesional way!

      Wrong! Bzzzt! The article said 'except for those using advanced features of EXCEL'. Personally, I use OOo at work for document editing, (writing business cases, case studies, project documents, etc.) and unfortunately am stuck using Excel for PivotTables and Charts. I would consider myself a "Power user" (not developer though, remember that!) of Microsoft Office products. But Office really does suck it, and hard. Page formatting is in the "File..." menu?! and formatting a document can sometimes be a severe pain in the ass!

      I love the layout of OOo's different app's, it's just that Calc isn't sophisticated enough yet for some of the heavier analysis and charting work that I do. (And I do a lot)

      But don't imply that OOo isn't for professionals. It's the Calc app that isn't yet made for *some* of us professionals yet. The rest is IMHO DEFINITELY ready for professional usage, even more so than MS Office these days I think.

    8. Re:It seems obvious by bro1 · · Score: 1

      Yes, I double that. I have never succeeded switching from vim to xemacs.

    9. Re:It seems obvious by MilenCent · · Score: 1

      But the thing about "computer literacy," is that it's mostly arbitrary knowledge, you training yourself to use a system that other people, on a fundamental level, pulled out their asses.

      Of course you'll have problems using a system coming from a different ass.

    10. Re:It seems obvious by The_Mystic_For_Real · · Score: 1

      No, they were having problems doing things they used to do in Excel. Another responder claimed to have had the same problem.

      --

      _____

      Thank you.

    11. Re:It seems obvious by Stevyn · · Score: 1

      No, they have since purchased a new computer that came preloaded with windows xp. And you thought migration was hard!

  9. But slashdot is telling me something else... by GoofyBoy · · Score: 3, Interesting

    "Independent research analyst META Group found that Linux costs are not lower than Windows."

    Such conflicting views.

    --
    The surprise isn't how often we make bad choices; the surprise is how seldom they defeat us.
    1. Re:But slashdot is telling me something else... by Anonymous Coward · · Score: 0

      Not sure why you got modded up instead of down like the troll you are. Linux and OO are not the same thing. It is a lot easier to switch to OO (run it side by side with MS Office) than to Linux. Linux advocates might be amazed to learn that many people use Open Source tools in Windows. I am actually typing this in Mozilla in Windows 2000.

    2. Re:But slashdot is telling me something else... by Havokmon · · Score: 3, Funny
      "Independent research analyst META Group found that Linux costs are not lower than Windows."

      That was just the headline. The body of the article stated that Windows running on old 386's in Nasa training rooms was much cheaper than loading linux on a Tandem system to be sent to Pluto.

      --
      "I can't give you a brain, so I'll give you a diploma" - The Great Oz (blatently stolen sig)
    3. Re:But slashdot is telling me something else... by Anonymous Coward · · Score: 3, Funny

      Linux advocates might be amazed to learn that many people use Open Source tools in Windows.I am actually typing this in Mozilla in Windows 2000

      You might be suprised to learn that Windows 2000 is also open source.

  10. Lets see.. by SCSi · · Score: 1, Informative

    Free vs Not-Free..
    Can read MS docs + others vs Can only read MS docs.
    I believe OO wins hands down. At least it doesnt have clippy (only that non-annoying lightbulb thingum).

    1. Re:Lets see.. by Anonymous Coward · · Score: 0

      how was this post informative? It negates the fact that, whilst OOo can read some MS documents, it can't read them all (and in general not perfectly anyway) especially when taking into account powerpoint and access.

      And whilst OOo can read a wider variety of documents, why would a workplace bother if it uses MS document formats as the "standard."

      Heres a tip - next time you apply for a job, attack your CV as a *.sxw document. ;). The majority of employers would balk at anything BUT a .doc CV (including pdfs - which is why I attach mine as both).

      -j

  11. Wonder what Sun thinsk of this. by Bill,+Shooter+of+Bul · · Score: 5, Insightful

    Remember that StarOffice is supposed to be the "Stable" branch that is purchased in quantity for large corperations. Sun really doesn't want large coperations using the free version.

    --
    Well.. maybe. Or Maybe not. But Definitely not sort of.
    1. Re:Wonder what Sun thinsk of this. by Anonymous Coward · · Score: 0

      Sun expects large corperations to buy support from them. Small businesses can do their own support, but for a corperation it is cheaper bo buy it from Sun.

    2. Re:Wonder what Sun thinsk of this. by jargoone · · Score: 5, Insightful

      Sun really doesn't want large coperations using the free version.

      This isn't a worry for corporations. They don't care about open source, they don't care about cost. The name of the game is support. If there's no support, it's not going to fly.

      Sad, but true.

    3. Re:Wonder what Sun thinsk of this. by Anonymous Coward · · Score: 0

      Any growth in the adoption of OO.o benefits Sun. Open/Star Office become more widely accepted as a viable alternative to Microsoft Office in the IT environment, which is good all around. Companies that decide they need the full support of a Fortune 500 company can then feel more comfortable by buying the complete package from Sun.

      Half the battle (more than half actually) is convincing companies that there *is* an alternative out there.

    4. Re:Wonder what Sun thinsk of this. by Anonymous Coward · · Score: 0

      Yeah, but have you ever tried to get Office support from Micro Soft ? Give me a break, or $35 per incident - and that is IF they help you.

    5. Re:Wonder what Sun thinsk of this. by Anonymous Coward · · Score: 0

      There is commercial support available for OpenOffice.

    6. Re:Wonder what Sun thinsk of this. by Mitchell+Mebane · · Score: 1

      Why is it sad? I think it's quite all right.

      --

      The roots of education are bitter, but the fruit is sweet.
      --Aristotle
    7. Re:Wonder what Sun thinsk of this. by koreth · · Score: 3, Insightful
      Why is that sad? The name of the game is not, in fact, support. That's just an aspect of the real concern, which is predictability. If you know a piece of software -- open-source or otherwise -- will cost $X a month in support fees, and that in exchange you'll get any problems looked at ASAP so they cost your people a minimum of time, then you can do your budget numbers at the beginning of the year and be pretty sure you'll hit them. The definition of "ASAP" depends on how much you're willing to pay; it's a tradeoff. Even Microsoft will give you very snappy support if you're paying them enough for it.

      With no paid support contract (again, either open-source or closed) you're at the mercy of the developers' spare time. There is no guaranteed response time, no escalation procedure if you're not getting good results. In the case of open-source software, 95% of the time you'll get a bugfix faster than you would from a commercial vendor. But the remaining 5% of the time your problem won't interest the developer for whatever reason, and your organization may end up wasting more money due to the bug than it would have spent on support.

      If you're in a big organization whose budgeting process is complex, predictable-but-expensive can be a completely rational thing to choose over probably-cheap-but-maybe-not. You're buying reduced risk, and that can be worth various amounts of money depending on the context.

      I should point out that I use OOo for my business and it meets my needs 99% of the time -- but that's my situation, not a universal truth.

    8. Re:Wonder what Sun thinsk of this. by MilenCent · · Score: 1

      So what you're saying is, that earlier point someone made about Microsoft software having someone on the phone you can talk to, that was promptly discredited by a half-dozen other posters saying irately "Have you tried calling them?", is doubly wrong because if you do pay, and less than for MS Office, you can get support anyway?

      Cool.

    9. Re:Wonder what Sun thinsk of this. by jargoone · · Score: 1

      While I see your point, I respectfully disagree, at least in my situation. I recently started with an organization and am trying to get Linux integrated into their operations. I'm getting some machines together that just beg to run something completely ground-up like Gentoo. And I keep fighting, even though I'm never going to be able to sell it to upper management. Why? I can't sell them the idea of predictability. They need someone to blame when something goes wrong. So, much to my chagrin, Red Hat it is.

      Mind you, this is a decent-sized organization, and their bread and butter runs on these systems. And BTW, you can get a bugfix practically overnight from a commercial vendor. There's a small catch though: that vendor is Sun and you spend tens of millions a year on their hardware. Other vendors, I don't know, you could be correct.

    10. Re:Wonder what Sun thinsk of this. by Anne+Thwacks · · Score: 1
      If there's no support, it's not going to fly.

      Well you can rule out MS products then, cos you sure wont get support from MS, but OO support is pretty damn good.

      --
      Sent from my ASR33 using ASCII
    11. Re:Wonder what Sun thinsk of this. by Tokerat · · Score: 1

      Well you can rule out MS products then, cos you sure wont get support from MS, but OO support is pretty damn good.
      Absolutely wrong. Microsoft provides support, and this is what keeps all the really large corporations backing them.


      ...because they're the ones who can afford to have someone sit on hold for 3 days waiting for a real person.

      *rimshot*
      --
      CAn'T CompreHend SARcaSm?
    12. Re:Wonder what Sun thinsk of this. by Anonymous Coward · · Score: 0

      This isn't a worry for corporations. They don't care about open source, they don't care about cost. The name of the game is support. If there's no support, it's not going to fly.

      So, like, where's the support for MS Office?

      Is it really worth paying $300/seat for the privilege of being put on hold for half an hour and then told that "it's not their fault, it's the hardware"?

  12. yes but thats not all by virtualone · · Score: 1

    but then.. compare that mascot to clippy and evaluate again..

    --
    Only morons moderate based on a sig.
    1. Re:yes but thats not all by rock_climbing_guy · · Score: 1
      Enough with Clippy already. I know that many of us, myself included, don't like Clippy, but I think it's a hollow argument since Clippy is very easy to disable.

      It looks like you're trolling Slashdot. Would you like to

      1. See a list of gay porn sites to link to?
      2. Check for 313375934X entries?
      3. See a list of common Slashdot trolls?
      4. Begin typing your troll?

      --
      Wh47 d1d j00 541, 31337 15n't t3h r0xor5 ne m0r3???
  13. Why take eWeek seriously? by eddy · · Score: 1, Interesting

    They're the ones publishing the never ending stream of F/OSS/Linux lies from The Enderle Troll, no?

    Save yourself a click.

    --
    Belief is the currency of delusion.
    1. Re:Why take eWeek seriously? by bonch · · Score: 1

      After all, anything bad about Linux is a lie, right?

      And anything good is truth?

    2. Re:Why take eWeek seriously? by eddy · · Score: 1

      >After all, anything bad about Linux is a lie, right?

      Non-sequitur. Clearly you don't know The Enderle Troll. Maybe you should study him first, and make ASSumptions later.

      --
      Belief is the currency of delusion.
  14. Needs better MS Office compatiblity by Neil+Blender · · Score: 5, Informative

    I have been using OO for quite some time. I am using the most current version but it still fairly frequently mangles documents when passed back and forth between MS Office and OpenOffice. Same with Powerpoint. Even if your whole company migrates, you still have to deal with people who use Microsoft Office.

    1. Re:Needs better MS Office compatiblity by jcrash · · Score: 2, Interesting

      Yeah, used to be Excel wasn't done until it broke lotus. Now, I guess Office isn't done until it breaks OO.

      --
      I do not fear computers. I fear the lack of them. Isaac Asimov (1920 - 1992)
    2. Re:Needs better MS Office compatiblity by Azureflare · · Score: 2, Insightful
      Can you give some examples?

      I know people have posted before have given specific examples of problems, but personally the only problems I've had between MS document formats and OO.org are with tables, and even then only occasionally. Maybe that's because I'm only working with Office 2000, and avoid XP 2000 and 2003 like the plague.

      BTW, it's kind of hard for OO.org to be compatible with a format which is completely closed. I think it's a marvel it works at all!

      The only way it will be completely perfect is if Microsoft tells OO.org how to. And that'll never happen, because MS will want money for it.

      Do you know of a way it's possible for OO.org to improve the compatibility?

    3. Re:Needs better MS Office compatiblity by Neil+Blender · · Score: 1

      Can you give some examples?

      In Word, change tracking, fonts and outlines are always getting screwed up. Sometimes changes will revert one version for no reason. Fonts will change and in outlines, things frequently disappear. In Powerpoint, slides can look horrible on the screen while printing fine. Excel has given me no major problems except some minor formatting issues.

      I am not a power user of Office or OO.o, I mostly use emacs. When I do use 00.o, I run into trouble often enough to know that someone who uses it all day, every day is going to have a lot of problems (if they have to interact with MS office.)

    4. Re:Needs better MS Office compatiblity by mopslik · · Score: 5, Interesting

      mangles documents when passed back and forth between MS Office and OpenOffice

      As someone who also has to transfer documents between the two applications, I can honestly say that most of the time, Office does far more mangling than OO.o does. Hell, Office often can't even properly read older versions of Office itself!

      OO.o isn't completely in the clear, but I find it's more consistent.

    5. Re:Needs better MS Office compatiblity by Anonymous Coward · · Score: 0

      I've been using MS Office for quite some time. I am using the most current version but it still fairly frequently mangles documents when passed back and forth between MS Office and OpenOffice. Same with Impress. Even if your whole company migrates, you still have to deal with people who use OpenOffice.

      Works both ways, so the question is, whose job is it to interoperate with who? (Hint: Neither. They should both use a standard.)

    6. Re:Needs better MS Office compatiblity by provolt · · Score: 2, Informative

      I believe the phrase you're looking for is: "DOS ain't done, 'til lotus won't run."

    7. Re:Needs better MS Office compatiblity by grqb · · Score: 1

      If you make drawings in Word, and open the file with open office, they'll be completely missplaced.

    8. Re:Needs better MS Office compatiblity by yamla · · Score: 3, Informative

      This is true. But note that MS Office also has a tendancy to mangle documents between versions or, and especially, when you transfer to and from the Mac version of Office. Granted, I have not yet tried this with Office for OS X but I had massive problems with earlier versions of Office for the Mac.

      So, yes, OpenOffice has problems from time to time with MS Office compatibility. However, it is also true that MS Office has problems from time to time with MS Office compatibility.

      --

      Oceania has always been at war with Eastasia.
    9. Re:Needs better MS Office compatiblity by schemanista · · Score: 2, Informative

      Can you give some examples?

      This is tangental but not completely unrelated to your question (I hope)

      Some companies have built entire vertical applications with Office/VBA. This source of inertia isn't often discussed: the amount of person-hours that go into developing and maintaining documents, templates, spreadsheets, megabytes of corporate presentations (ick) are staggering. Licensing savings alone wouldn't justify a move to even mostly-compatible software.[1]

      Unfortunately, if Office document/spreadsheet/presentation/database migration isn't point and shoot, then anyone considering the widespread deployment of OO.o is going to pause. So it's not just the training issue associated with creating new documents and spreadsheets, etc. from this point on, it's also the myriad issues which surround the recovery and maintenance of information which an organization has already developed.

      Plans to migrate from Office to OO.o/SO needs to take this backwards compatibility thing into consideration [2]. An organization could easily lose their licensing savings several times over when they run into the fortress of documentation they've already developed and relied upon. As a specific data point, I'm working in a program monitoring capacity for a gov't department. Some of our spreadsheets are actual applications with deeply integrated VBA, complex pivot tables, etc. We'd almost have to fund a second position to focus on migration while I continued to crunch the numbers needed by management to make their "critical path" decisions.

      Sometimes there's more to this than the sterotypical PHBs and clueless drones. I have nine years of experience using MS Office for extensive document preparation and business process management using Excel/Access. I also use OO.o at home though not quite as intensively. I don't know anyone who really uses Word or Excel and doesn't wind up hating both, but I shudder to think of the effort that would be involved with converting our day-to-day docs, spreadsheets and database mini-apps away from Office products.

      I agree with a previous poster who said that it's smaller organizations which are going to have an easier time getting off the MS tit, either that or they can't be in the documentation business. Maybe it's just been my bad luck but everywhere I've been employed, the documents were the business.

      Finally, don't underestimate the importance of fear of change. Most of the people I deal with want a set of tools which they learn and then can use to do their actual jobs. This isn't really laziness or selfishness on their part: they're being paid to do something other than learn a new office suite. Despite the fact that I can pick up OO.o with a few days of use, others may not even have the inclination to do so, never mind the time.

      I hope that adoption by the education sector and smaller or medium sized organizations will provide the critical mass for both OO.o and free software in general. Unfortunately for me, I expect my daily login to have a Windows splash screen for a long time to come.

      ---

      1. Compatibility has to mean 100% success on conversion.

      2. Yes, I know that different versions of Office aren't even compatible with themselves. This is a minor annoyance compared to the fun of trying to get a vertical app migrated to a completely different platform (remember how much fun it was to get the damn thing working in the first place?)!

      --
      I saw that shot more than a few times back when Starbuck was a man. ~ lucabrasi999
    10. Re:Needs better MS Office compatiblity by budgenator · · Score: 2, Interesting
      Even if your whole company migrates, you still have to deal with people who use Microsoft Office.
      You have to recognize that there are some cultural differences in this world. One of these differences is that Europeans are increasingly suspect of the intentions, ethics, and practices of Americans, the American Government and their corporations. Europeans, their Governments and Corporations are moving away from American/Microsoft software toward open source alternatives, mostly as a philosophical positions.

      Philippe Nemery, an IT manager at FN's parent company in Belgium, said he's used Impress for some time now and has come to prefer the way that the application is organized.


      My magic eight-ball says "Even if your whole company is a Microsoft shop, you still have to deal with EU people who use KDE on Linux with OpenOffice." and my experience has been that OO opens Microsoft documents a whole lot better than Microsoft Office opens OO documents. If you want to do business in the EU, you better be looking at OO.
      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    11. Re:Needs better MS Office compatiblity by Blakey+Rat · · Score: 2, Interesting
      Revision tracking gets entirely mucked up by OpenOffice. Usually, all the revisions dealing with font/style issues are simply deleted.

      This doesn't bother me, except that OpenOffice *also* doesn't give you a dialog box that says something like, "The Revision Tracking Data in this document is too complicated for OpenOffice to understand. Data may have been lost during conversion." or SOMEthing. If it doesn't work, OpenOffice shouldn't pretend that it does.

      This is not directly related, but OpenOffice also has a TERRIBLE TERRIBLE bug tracking system. I found a bug relating to the installer a few weeks ago, and damned if I could figure out how to report the bug at all... so I wrote this email:

      Ok, I've filed a lot of bugs for a lot of software products before, but I've never seen a bugtracker as confusing as yours in my entire life. Since this email address appears on the page, I'll just use it instead, but *please* make the bugtracker easier to use! I'm reporting this issue because it took me a few hours to find and because, at the very least, the FAQ needs to be updated so future users won't get as annoyed as I got.

      Problem:
      Upgrade install overwrites Microsoft Office filetypes without prompting

      Steps:
      Here's the steps to follow, starting with a blank install of Windows XP:

      1) Install OpenOffice 1.0.2. Allow it to associate with all supported filetypes. (Makes sense, since there is no other office product installed.)
      2) Install Microsoft Office XP. Microsoft Office XP associates with all filetypes it supports while it installs.
      3) Install OpenOffice 1.1.1.
      a) When asked whether to install fresh or upgrade OpenOffice 1.0.2, choose "upgrade"
      b) OpenOffice 1.1.1 will install itself, overwriting the Office XP filetypes in the process without ever asking the user whether he wants to associate those filetypes with OpenOffice or not.

      When I looked up this issue in the FAQ for OpenOffice 1.1.1, the FAQ said that the install was supposed to ask me if I wanted it to take-over those filetypes. Since I was doing an upgrade install, the installer never asked me that and I was extremely confused and annoyed when all of my Word files were suddenly OpenOffice files. Please fix ASAP.

      And here's a quick critique of the bugtracker:

      1) Have to create an account to register a single bug? Not only is that overkill, IMO, but creating an account consists of:
      a) Filling in name and email address.
      b) Waiting for password email to be sent. (Was not instant; took several minutes!)
      c) Clicking link on email to create a password. (I already had a browser window open sitting right on the login screen... why did I have to click the link and create a new browser window? Annoying. Just put the temporary password in the email.)
      d) Finally creating a new password.
      This is ridiculous to me. Can't you just add a password field to the initial form to create an account? Or, even better, can't you just create an account automatically in the process of submitting a bug? People aren't going to submit their bugs if they have to go through this hassle.

      2) As all good beta testers do, I tried searching the bug database before I submitted a new bug to see if it'd already been submitted. Your query screen is terribly confusing.
      a) Issue Type I understand, but that's about the only thing on this page.
      b) Component? I want to search bugs for OpenOffice. How do I do that? What component do I select? (By going to the "new bug" screen, which actually explains what the components are, I could have figured this out, but that's far too much work for a user who just wants to submit a bug report!) The component menu should only contain components the user is used to seeing: "Writer, Calc, Draw, Installer, Website" or such. What component is br-pt? Or incubator? Or l10n?
      c) Once a component is chosen, the subcomponent is slightly more understandable. But is my bug in the Code

    12. Re:Needs better MS Office compatiblity by drinkypoo · · Score: 1

      Some companies have built entire vertical applications with Office/VBA.

      Some companies are full of fucking idiots.

      Now I'll grant you that your argument is 100% correct. Inertia is what keeps Microsoft alive. They're sliding down a hill made up of idiots who have bought into their software hook, line, and equally proverbial sinker. Every so often they do something anticompetitive, which is equivalent to laying a little grease (boiling grease of course, suffer in torment, sinners!) in their path.

      It's amazing to me how people will collect their data in all these disparate locations. Why not just stick it all in a RDBMS in the first place? If you do so, then you'll have the ability to tie it all together without having to somehow magically gather data from a zillion sources...

      The Microsoft monopoly illustrates the high cost of not hiring reputable technical staff and further, not asking them their opinion before you decide what technical resources you "need".

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    13. Re:Needs better MS Office compatiblity by phcrack · · Score: 1

      MS Office X and the Office 2003 are about as non-compatible as it gets. Not so bad going to OS X, but when giving a document to a Windose user you may as well be using WP 5. Word docs are constantly losing formatting, Excel graphs look like hell, and all the transitions in your PowerPoint presentation have either disappeared or make you sick to your stomach to watch.

      I think this must have something to do with using Quartz on the mac for a lot of effects, but you'd think they'd come up with a way for files to be shared without looking like they've gone through a meat grinder. With all the new features for Office 2004 for Mac, I'm sure this is only going to get worse too.

    14. Re:Needs better MS Office compatiblity by Jagasian · · Score: 2, Informative

      OO.o's main weakness is documents with lots of mathematical symbols. The fonts get all messed up when printed or converted between Microsoft formats and OO.o's formats. Of course, LyX is a better option for such documents, as it is based on LateX... which was designed with mathematical and scientific documents in mind.

    15. Re:Needs better MS Office compatiblity by Kwil · · Score: 1

      Ouch.

      Thanks for telling me about revision tracking. That's a deal-breaker on my end. Working on a council and passing around documents through multiple people, provinces and countries, I *need* revision tracking to be flawless.

      --

      That Jesus Christ guy is getting some terrible lag... it took him 3 days to respawn! -NJ CoolBreeze

    16. Re:Needs better MS Office compatiblity by Anonymous Coward · · Score: 0

      OO.o's main weakness is documents with lots of mathematical symbols. The fonts get all messed up when printed or converted between Microsoft formats and OO.o's formats. Of course, LyX is a better option for such documents, as it is based on LateX... which was designed with mathematical and scientific documents in mind.

      As long as you're only doing English stuff, sure. But I'm pretty sure LyX doesn't handle Japanese very well; come to that nor does LaTeX itself, I know it's possible but I've never managed to get it working.

      OOo, on the other hand, does kerning, vertical layout, ruby, intelligent Japanese line breaking, and so on, all the features I need, and better than any version of Office I've used. This is good.

  15. What kills OpenOffice by Rosco+P.+Coltrane · · Score: 5, Insightful

    Here are the 3 things that will prevent OpenOffice from replacing MS Office massively:

    - Lack of good specialized dictionaries (in particular, a good medical dictionary)

    - .DOC compatibility

    - .DOC compatibility

    Oh, and did I mention .DOC compatibility?

    I mean, I know it's hard to be compatible with a format that never was disclosed by Microsoft, but there it is: I personally can testify that, while using OpenOffice internally would be roughly equivalent in functionalities to MS Office, exchanging files with the rest of the world is a total bitch.

    Microsoft's stranglehold on the Office suite market rests almost entirely on keeping its formats undisclosed, and on shifting them all the time to keep the target moving. I wish the OOo people could stop doing anything else but supporting at least one incarnation of .DOC almost 100%. Then they'd take over the market IMHO...

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    1. Re:What kills OpenOffice by arkanes · · Score: 1
      I interoperate with everyone else at work (who all use Office 97) without difficulty using openoffice. OOo doesn't export properly to PowerPoint 97 (although it imports fine, and it exports to PowerPoint 2000/XP fine), but thats a minor issue for me at best.

      Granted, it's not like we're doing typesetting or anything with Word - but then, you shouldn't be. Your basic "words with styling and some pictures and maybe a table or 3" documents work without a hitch.

    2. Re:What kills OpenOffice by Strudelkugel · · Score: 1

      Try explaining the PDF version of the spreadsheet originally embedded in the Word doc to someone. OO works well within each application, but without an equivalent COM framework, replacement of Office is unlikely to happen in a big way.

      Price comparisons are also dicey. It's not that hard to find Office greatly discounted if you look.

      --
      Imagine how much harder physics would be if electrons had feelings! -Feynman, maybe
    3. Re:What kills OpenOffice by weiyuent · · Score: 1


      For large businesses, I suspect that document compatibility isn't the real obstacle to migration that it's made out to be. Rather, it's the massive investment they've made in applications that are integrated with MS Office. There's a wealth of code out there written in VB and in Excel macros, and an army of programmers servicing them. In other words, it's all about the API...and unless OpenOffice is perfectly compatible with that, it won't get anywhere in the corporate market.

    4. Re:What kills OpenOffice by Anonymous Coward · · Score: 0
      - .DOC compatibility

      I hope the OpenOffice people will ignore you because what you ask for is impossible in principle. The requirements specification for Microsoft Office .doc format, version n+1, begins:

      "1. The format shall contain elements which are incompatible with version n"

      The reason? (1) Force everybody to upgrade because otherwise they can't read every document generated by people using the new version, (2) Waste huge resources of every project that pays attention to comments like yours.

      OpenOffice's conversion of Microsoft ".doc" files is not perfect, but it's "good enough".

    5. Re:What kills OpenOffice by Deraj+DeZine · · Score: 1

      Nice FUD, but I've been exchaning .doc and other Office format files written/edited in OpenOffice with other people and they've never had any problems.

      --
      True story.
    6. Re:What kills OpenOffice by k8er · · Score: 1

      The problem is that we (most people) allow .DOC to be the defacto standard. We have open standards for web documents, why not office documents? Instead of everyone trying to reverse engineer .DOC, why doesn't someone propose that everyone in the business community use an open standard. I know why Microsoft doesn't do that, but I still don't understand why the rest of the world is willing to deal with it.

    7. Re:What kills OpenOffice by Trejkaz · · Score: 1

      I wasn't aware that Microsoft provided a medical dictionary at all. But I guess they make a lot more stuff than anyone can really keep track of, being such a big company.

      As for Microsoft not disclosing its formats, you might not be aware that the schema used by Office 2003 is actually downloadable from Microsoft. Not to mention that with a few dozen example documents you could just run all the documents through an XML schema generator to generate a fair approximation of the real thing.

      --
      Karma: It's all a bunch of tree-huggin' hippy crap!
  16. Apple logic by Anonymous Coward · · Score: 0, Insightful
    "Open Office is free and you don't get anything good for free therefore if something costs more such as Windows or Office it must be better."

    Thats like Apple's logic. The macintosh costs a lot more than a PC and its slower and runs hardly any software, but because it costs more its' better.

    1. Re:Apple logic by Rimbo · · Score: 1

      "Thats like Apple's logic. The macintosh costs a lot more than a PC and its slower and runs hardly any software, but because it costs more its' better."

      Well, a PC is like a tool, a piece of hardware you have in your garage for pounding nails through things or cutting 2x4's in half and the like; there are a lot of precautions and warnings and you kinda have to know what you're doing before you use one, now matter how many guards it seems -- but then you can do some really damned nifty things with 'em, although the results obtained by Joe Sixpack usually suck and he really just uses it to play around with.

      An Apple is more like an appliance, something that sits in the living room that you expect to work right when you turn it on and somehow not be an eyesore either. Your wife has to approve of how it looks before she lets it sit there in the living room, and it pretty much just plugs in and goes but it's not all that versatile -- like you wouldn't use your toaster oven to fry an egg, would you? -- so you pretty much with it what it does built-in and be happy with that; it's got its things it does, and it does them real well, and it looks pretty doing it.

      *gasp!* that was a lot to say in one breath

    2. Re:Apple logic by Anonymous Coward · · Score: 0

      I am actually using this "appliance" to cut 2x4's in half and the like, too.

  17. Only for smal companies? by danidude · · Score: 2, Redundant

    "OO.o can be a better deal for smaller companies"
    <p>
    And how about larger ones?

    --
    - no sig.
    1. Re:Only for smal companies? by Anonymous Coward · · Score: 0

      Try using Open Office, it might help you to preview your postings...

    2. Re:Only for smal companies? by Mateito · · Score: 1

      You haven't been reading the Microsoft hype, have you?

      If a large company migrates to OOo, there is a good chance that it will become a smaller company.

      At which point OOo is a better deal, so they grow to become a larger company.

  18. single best feature by mephinet · · Score: 5, Informative

    the single best feature of Openoffice, when compared to any other text program, is the direct export to pdf, that works flawlessly. Nothing new for us, but a great deal for the windows ppl 8)

    --
    Use the source, Luke!
    1. Re:single best feature by Ambassador+Kosh · · Score: 2, Informative

      Actually you can make a pdf version of any document with kde. You can just print to a pdf file. Also if you have kde installed you can pretty much do it with any app on the system just have them use kprinter to print with.

      I have used this feature from many times with koffice, konqueror, kmail etc since it gives your a format that pretty much everything on earth can read exactly as it was intended which docs fail to do far too often. I do like that openoffice can do this also but from what I understand KDE did have that first in the unix world as far as any app being able to use it.

      --
      Computer modeling for biotech drug manufacturing is HARD! :)
    2. Re:single best feature by elenko · · Score: 0

      I use PDF Creator. It is GPL-ed, the program pretends to be an installed printer driver and you can use it from any program.

      eenk

  19. Ladies and Gentlemen... by Anonymous Coward · · Score: 0

    With less then 20 comments at the time of this post, we have slashdotted eweek.

    It's time to break out the champaigne!

  20. MS Office is unbeatable by Philmeeh · · Score: 5, Funny

    I tried Openoffice for about 5 minutes before becoming completely lost.

    I was trying to write a letter and the lack of an animated paperclip popping up and offering to help meant that I couldn't complete it

    1. Re:MS Office is unbeatable by Anonymous Coward · · Score: 0

      IMHO the best thing OO can do is to implement a setting for the user to use MS Office behaviour. I beleive that was one of the tools Word used to concour WordPerfect.

    2. Re:MS Office is unbeatable by Anonymous Coward · · Score: 0

      Esteemed friend
      I am of agreement with than MS Office is unbeatable.
      I am a lover of compatibility in the world of information technology.
      For that reason I am in favor of that Ms Windows use massively just like Ms Office 2003 himself.
      perks are obvious.
      Thus the all the people will have access to said information from any PC with Windows installed.

  21. Microsoft's volume pricing by claar · · Score: 4, Informative

    At the university where I work, MS volume pricing is amazing compared to retail. We get the latest version of Office Pro for around $60, and Windows XP Pro for around $50.. not to mention that both come sans product activation.

    It's hard to justify going with something non-mainstream at those prices.. but of course all of the professors end up paying retail prices to get the same software on their home computer(s), so Microsoft still makes a bundle from it.

    --
    I'd give my right arm to be ambidextrous...
    1. Re:Microsoft's volume pricing by Anonymous Coward · · Score: 0

      Wow? $60 and no product activation? Geez... how will OOo ever compete.

    2. Re:Microsoft's volume pricing by claar · · Score: 1
      heh.. I think I sense sarcasm in your comment (as OOo of course has no product activation and is $0), but the truth is OOo really does have trouble competing at that price level. $60 every couple of years per computer for guaranteed mainstream compatibility is a very easy decision for University department heads.

      I love open source, but were I the decision maker, I imagine I'd go with Microsoft products in our environment. They're not perfect, and they take a chunk out of the budget, but being different has too many consequences:
      • If anything goes wrong, the idiot who tried something new will get the blame.
      • Files brought to/from home may not work right on work computers
      • Collaboration with other universities' faculty could be hindered
      • The presentation machines (conference rooms, lecture halls, etc) have to have MS Office on them to guarentee perfect presentations (at times given by senators, govenors, provosts, etc), and having a different environment on presentation machines than office machines isn't really acceptable
      • Grad students and profs do some funky stuff in office.. not that it's right to use Office for them, but between all of the users, people actually *use* all those crazy "features" MS stuffs in there
      • You get the idea..
      --
      I'd give my right arm to be ambidextrous...
    3. Re:Microsoft's volume pricing by toolburn · · Score: 1

      It's very likely your University's volume licensing agreement includes some type of "home rights" use of Office. http://www.microsoft.com/Education/WorkHome.aspx

  22. From the article by Anonymous Coward · · Score: 4, Funny

    They are both very slow to load.

    They both feature plain white backgrounds.

    The comparison remains ultimately unresolved as the website cannot be found.

  23. Eweak by AtariAmarok · · Score: 1
    "With less then 20 comments at the time of this post, we have slashdotted eweek."

    That'll teach 'em to host it on a free Geocities account!

    --
    Don't blame Durga. I voted for Centauri.
    1. Re:Eweak by dotslasher_sri · · Score: 1

      u mean "not to host it on a free geocities account" ?

  24. Arg... slashdotting!!! by wild_pointer · · Score: 4, Funny

    Okey... I'm home now and wanted to read few stories. Could everyone please not visit any articles for the next hour or so?

    Thanks in advance,
    Gunnar

    1. Re:Arg... slashdotting!!! by michaelhood · · Score: 1

      don't kid yourself, we all just post without rtfa anyways.

    2. Re:Arg... slashdotting!!! by theLOUDroom · · Score: 1

      Okey... I'm home now and wanted to read few stories. Could everyone please not visit any articles for the next hour or so?
      Thanks in advance, Gunnar


      Well, I don't think you're going to be able to get people not to visit the articles, but I think it's a fairly safe bet they won't read them.

      Funny how that works, isn't it? It seems like we can bring a website to its knees, but still no one will have RTFA.

      Maybe everyone posts and then reads the article?.....[scratches head]

      --
      Life is too short to proofread.
    3. Re:Arg... slashdotting!!! by Anonymous Coward · · Score: 0
      Well, I don't think you're going to be able to get people not to visit the articles, but I think it's a fairly safe bet they won't read them.

      Funny how that works, isn't it? It seems like we can bring a website to its knees, but still no one will have RTFA.

      Notice how your UID is 556455. Even with the disposable nature of UIDs, one might imagine >100,000 regular readers. Now notice the 200-300 comments with each article. Readers don't post. Posters don't read.

      Funny suggestion, though.

    4. Re:Arg... slashdotting!!! by drinkypoo · · Score: 1

      I can't speak for anyone else but I usually end up reading the blurb, then reading some comments and either correcting some people who have no fucking idea what they're talking about or commenting on some comments, and I'll read the story while I'm waiting to click submit because of the stupid 2 minute delay, or the even stupider 30 comments in 4 hours limit. (I hit that one today for the first time, I feel like I just reached slashdot puberty or something.)

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  25. TextEdit by timealterer · · Score: 2, Informative

    Or hey, you could just use Apple's TextEdit for your .doc files! Many people don't realize TextEdit provides free and native (albeit rudimentary) support for Microsoft Word format.

    --
    - Allen Pike
    Altering time, one time at a time.
    1. Re:TextEdit by Anonymous Coward · · Score: 0

      Wow, thats just what I was looking for!

      The lucrative contract evaulator gives my company's bid response document a rating of "rudimentary"! Woot!

    2. Re:TextEdit by Anonymous Coward · · Score: 0

      Many people don't realize TextEdit provides free and native (albeit rudimentary) support for Microsoft Word format.

      So does WordPad, included in all Windows distributions. Again, rudimentary, but there. No tables and such, but embedded pictures and formatting all appear as intended.

  26. The answer is PDF by Gothmolly · · Score: 5, Interesting

    For all the documents you absolutely must exchange with people, PDF fits the bill 99 times out of 100. How often do you email an EDITABLE document to someone, have them edit it, then send it back? OOo's "Export to PDF" fits this nicely. I have a 'stealth' OOo install here at work, most other people fear the fact that somehow I scored Adobe Acrobat. PDF simply rules.

    --
    I want to delete my account but Slashdot doesn't allow it.
    1. Re:The answer is PDF by Rosco+P.+Coltrane · · Score: 4, Insightful

      How often do you email an EDITABLE document to someone, have them edit it, then send it back?

      Well, I do often enough that it's a big problem for me. But that's not even the problem. The problem is the rest of the world insisting on .DOC, whether it's justified or not, just because they don't know any better. Last time I was looking for a job, most emailable job application required a resume in .DOC format. If you send PDFs instead, people will plain and simply dismiss your application immediately, as someone who don't want to follow the rules.

      --
      "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    2. Re:The answer is PDF by Anonymous Coward · · Score: 0

      "How often do you email an EDITABLE document to someone, have them edit it, then send it back?"

      All the time chief. Do you think everyone in the world only uses their computer systems the way your office does?

    3. Re:The answer is PDF by d-Orb · · Score: 1

      Me, and I suspect, many others have to write documents as part of teams, and these documents travel backwards and forwards through e-mail. These documents aren't just ASCII 7-bit; there are graphs, equations, images, citations, cross-references... In a perfect world (or when I have to produce the document on my own), I'd use LaTeX, and export as a PDF. However, you can't force people to learn LaTeX and so on. They will still use Word. Since MS output will always be problematic, we should get all virus writers to write a plugin for Word (PPoint etc) that saves the document in an OASIS approved format. People use Word because they like it. As far as I'm concerned, they can keep it, if they were to save their documents (that I need to edit) in sxw format.

    4. Re:The answer is PDF by Schlaegel · · Score: 1

      I love OOo, but find PDF creation less than perfect.

      It seems that on Linux neither OOo nor stock ghostscript is able to embed TTF fonts in PDF documents.
      This means that my PDF documents are large (embedded graphic fonts) and display poorly in Adobe Acrobat.

      (Windows users might have a different experience.)

    5. Re:The answer is PDF by 16K+Ram+Pack · · Score: 1

      I've met people who like PDF because "it can't be edited". Whilst not strictly true, it's much easier to go editing a Word document, so if you want it untampered, PDF is better.

    6. Re:The answer is PDF by Paulrothrock · · Score: 2, Interesting

      Yes, for the simple fact that most HR people, well, those I've encountered, don't know how to make editable PDFs. My job application was handled by an IT HR person who had no problem sending me a PDF application.

      --
      I'm in the hole of the broadband donut.
    7. Re:The answer is PDF by yamla · · Score: 1

      That's funny because Microsoft much prefers plain-text or similar format when you send resumes and actively advise against you submitting a resume in Word format to them.

      --

      Oceania has always been at war with Eastasia.
    8. Re:The answer is PDF by FictionPimp · · Score: 2, Insightful
      Or, you could send both , thats what I did. I always send important documents to people who's system configuration is unknown in multiple formats.

      My resume exists in .doc .pdf .html and .php (dont ask it was a april fools day joke using mysql).

      I always send .doc and .pdf and explain why and let them know I prefer them to view the pdf because i can make sure it looks the way I wanted it to look. (its an accepted fact that ms office doesn't always look the same in different versions.)

      It landed my my current postion fairly well. Hell, i know a few designer friends who's resume is a flash program on a buisness card cd. Looks very awesome.

      I guess it depends on the job, some companys want smart creative people, others want drones. If you know the job wants a drone, and you need a job, be a drone.

    9. Re:The answer is PDF by ImpTech · · Score: 1

      My resume was done in OO.o from day one. All changes have been made in OO.o. In 99% of situations, the version I exported to .doc has worked just fine. However, I will admit that I load it up in Word after any substantial changes just to make sure nothing stupid happens. Don't have a copy of Word to test with? No problem! Microsoft provides a Word Viewer as a free download. Worked great in WINE last time I tried.

    10. Re:The answer is PDF by Anonymous Coward · · Score: 0

      So they don't have access to the labor pool that their competitors do, and thereby have a disadvantage. They're going out of business and are just going to lay you off anyway. Why would you want to work there?

    11. Re:The answer is PDF by oliphaunt · · Score: 2, Insightful

      How often do you email an EDITABLE document to someone, have them edit it, then send it back?

      My job is to negotiate contracts, so I do this 20 or 30 times a day... and based on the last 3 or 4 jobs I've had, this kind of behavior is the rule, rather than the exception. I've never sent anyone a PDF in the context of my job. What do you do for a living? (are you hiring :-?)

      In fact, I refuse to do business with people who force me to look at their docs in PDF format. I'll often angrily close the tab when I click a link and Acrobat starts to load.

      HTML, people. If you need to present something, and you need to protect your secrets so carefully that an NDA isn't good enough, or you spent so much hard work on whatever your stupid document is that don't want me to be able to make edits or to have cut/paste access to the content, send me a goddamn hard copy. If you want to communicate efficently, either post your content in HTML or send me a .doc or .txt or .swx or whatever the OO.o format is.

      (yes, I hate all-flash sites too-- go to hell, BMW. GO TO HELL! Thank goodness for the flashblock xpi for mozilla- it makes the web usable again).

      --




      Humpty Dumpty was pushed.
    12. Re:The answer is PDF by rtaylor · · Score: 1

      The problem is the rest of the world insisting on .DOC, whether it's justified or not, just because they don't know any better

      This doesn't seem to be true with larger companies. The little bit of work I've done with SBC had them insisting on RTFs. Different departments were at different versions of office, and I guess Office isn't compatible with itself.

      Assumming this, the big guys will be the first ones to switch.

      --
      Rod Taylor
    13. Re:The answer is PDF by yuri+benjamin · · Score: 0

      My wife was laid off recently due to her employer losing about 80% of its customers (long story).
      I showed her how to export to PDF in OOo and how to attach the resulting .pdf to an email in kmail, and she has had interviews for every resume.pdf that she's sent. This is New Zealand. I don't know if things are different in other countries and cultures.

      I suppose the people doing the hiring assume we have adobe-pdf-making-thing. They've never asked for resume.doc .

      --
      You make the mistake of thinking you can educate the fundamental stupidity out of people. You can't.
    14. Re:The answer is PDF by Anonymous Coward · · Score: 0

      Rosco,

      Can I drive this home with a SLEDGE HAMMER... Most people do not need .DOC compatibility - PDF is fine in 99% of cases (in fact, better than DOC because it works across all versions, unlike DOC does). However, for a resume, use Open Office and save as .DOC - and if you really want to make sure it reads OK, use Word Viewer.

      Sorry, you wouldn't have thought of that because it involves thinking outside of the box - and no, you don't get the job.

      AC

    15. Re:The answer is PDF by geschild · · Score: 1

      Three point solution:

      1) Export to RTF
      2) Change the document extension to .DOC
      3) I lied. There is no point 3.

      Word will happily open the .doc, recognize it is in RTF and open it anyway. The person receiving the document will be none the wiser.

      --
      Karma? What's that again?
    16. Re:The answer is PDF by HalliS · · Score: 1

      In OOo:

      1. File -> Save As -> .doc
      2. Send document.doc to company
      3. ???
      4. Profit

      --


      My other UID is 1337
  27. Office 2003 installation fun by TrippyZ · · Score: 2, Informative

    Today I gave up trying to figure out why when I installed Office 2003 onto an XP machine whilst logged in as admin, then logged in as another user, the software did not appear to be installed.

    This pissed me off no end. I ended up making the target user an admin, then installed as them too.

    1. Re:Office 2003 installation fun by Anonymous Coward · · Score: 0

      Sounds to me like you are a moron.

      We did the very same thing at home on two machines without a problem.

      There are many things to find fault with Microsoft. The fact that you are an asswipe is not one of them.

    2. Re:Office 2003 installation fun by Anonymous Coward · · Score: 0

      Wow. Either you are using some half ass bootleg or you are just a plain moron.

    3. Re:Office 2003 installation fun by Anonymous Coward · · Score: 0

      Please explain. I understand that sometimes programs do not make it into the 'All Users' start menu, but it sounds like the program flat-out didn't work for the other user. Is that the case?

    4. Re:Office 2003 installation fun by Anonymous Coward · · Score: 0

      You could have simply copied the shortcuts over to their profile. Jeez, someone gave you an amin account and now it's spreading. Hey! A new virus!

  28. PowerPoint/Impress comparison lacking by therblig · · Score: 4, Interesting

    It was a short review, but one problem I had with their comparison of PowerPoint/Impress was that Impress had a hard time working with a PowerPoint file that had a lot of imbedded Excel and Word information. Frankly, PowerPoint isn't nearly as good at handling those things as it ought to be either. Most of the testing was done to see how well an office could migrate from MS Office to OpenOffice, so the concern is a legitemate one, but I think that one will see that Impress will handle Writer and Calc files as well or better than PowerPoint will handle Word and Excel files.

    --

    I struggled for days and days and all I got was this lousy sig.

    1. Re:PowerPoint/Impress comparison lacking by Anonymous Coward · · Score: 0

      God presentation software is horrible.

      All the professors here just do their notes in PDF and use Acrobat Reader in presentation mode. I imagine the hard-core ones use LaTeX, and the rest can be done in some WYSIWYG editor that'll do the exporting. No need for a full blown "presentation suite."

  29. Compatibility by ryanw · · Score: 5, Insightful
    The article appears slashdotted, but the biggest problem I have with OO isn't 'features' compared to MSOffice, but it's compatibility. I can typically open MSOffice files just fine, modify them in OO, save them, send them to people with MSOffice and they look HORRIBLE to the MSOffice people. The data is typically all there, but all garbled and derranged like I screwed it all up or didn't know how to format things to look nicely.

    Until OO is 100% comptible with MSOffice, it will not be likely a small business would switch to it. It puts them at a disadvantage when trying to look like a big company. Image is everything when you're a little guy playing with the big boys.

    1. Re:Compatibility by tybalt44 · · Score: 2, Insightful

      If "image is everything", you're better off sending a .pdf document. It's not just OO.o-to-MS that creates a problem; it's moving from one version of MS to another too.

      In my office the general rule is becoming "if you don't want it to come back messed up, send it out in .pdf and get handwritten comments instead".

    2. Re:Compatibility by fizban · · Score: 0, Redundant

      The best thing you could ever do is stop trying to save into Word format. Save to PDF and be done with it. Since pretty much *everyone* can read PDF, it's perfect for compatibility.

      --

      +1 Insightful, -1 Troll. What can I say, I'm an Insightful Troll.

    3. Re:Compatibility by wintermind · · Score: 1

      When I send files to my customers, or even my potential customers, I send them as PDFs. I always do this with documents that are deliverables. [*] It has never been a problem since you can cut-and-paste with Acrobat Reader.
      ----
      [*] Real customers whose checks cleared.

    4. Re:Compatibility by ryanw · · Score: 2, Interesting
      If "image is everything", you're better off sending a .pdf document. It's not just OO.o-to-MS that creates a problem; it's moving from one version of MS to another too.
      As you probably know, not every instance can be solved with pdf. If you're trying to work on some numbers with a client or any sort of 'working document' you can't send it as a pdf.
    5. Re:Compatibility by Anonymous Coward · · Score: 0

      And if you need them to edit the document and send it back to you?

    6. Re:Compatibility by Joey+Patterson · · Score: 4, Informative

      Until OO is 100% comptible with MSOffice, it will not be likely a small business would switch to it.

      But there's the problem -- because MS Office file formats are proprietary and can change at any time, OpenOffice (and other third-party apps for that matter) will probably never be "100% compatible" with MS Office. This is why we need open standards.

      See here for the outline of a talk that one of my college professors gave a couple years back regarding this.

    7. Re:Compatibility by Unordained · · Score: 1

      The compatibility issue is really sad to me. So you've got a bunch of programmers willing to make something neat and useful, and everybody's single concern is to make it compatible with the one piece of software they want to stop using, so they can let everyone else continue to use the software that they themselves don't want to use anymore.

      If you ever wanted to find a definition of 'monopoly', 'strangle-hold', etc. ... look no further. And it's all because of those easily-influenced, rule-the-world secretaries who refuse to change their ways and believe their expensive vendor must know best because they have a support contract ...

      Personally, I think it'd be better for OOo to stop trying to be compatible (or at least stop advertising it,) and "do its own thing" -- people would stop judging it as a "fake MS office". You might not convert as many businesses, but you might convince more start-ups to go with it from day 1.

      The point of open-source software shouldn't be "hey, stop buying from vendor X" -- so long as it stays this way, FOSS will stay in the shadow(s) of existing vendors, constantly following their footsteps. And we wonder why someone might consider it fake/rip-off? Current vendors get away with changing features, dropping features, breaking compatibility, and raising prices at random -- customers keep buying. If they can do that, don't you think FOSS can get away with writing good, solid software and making it available for free, without trying to copy features and make itself as cozy with existing products as possible?

    8. Re:Compatibility by Anonymous Coward · · Score: 0

      But I need to edit PDFs.

    9. Re:Compatibility by Anonymous Coward · · Score: 0

      .
      And if you need them to edit the document and send it back to you?

    10. Re:Compatibility by Anonymous Coward · · Score: 0
      But there's the problem -- because MS Office file formats are proprietary and can change at any time, OpenOffice (and other third-party apps for that matter) will probably never be "100% compatible" with MS Office. This is why we need open standards.
      Sounds like the typical chicken and the egg situation, the problem is that thee chicken is Microsoft the Egg is OpenOffice.

      I just find it interesting that OpenOffice is trying to hatch sex crazed Seagulls.

    11. Re:Compatibility by KingOfBLASH · · Score: 1

      I have found it's all about the kind of documents you send. If you are careful about which features you use you will have no problems.

    12. Re:Compatibility by Denial93 · · Score: 1

      Full ACK. I think the article displays quite nicely the "ease of use oriented" attitude normal users have. Non-identity to what they used to work with is the single problem.

      If OO.o had an option to use icons and menus identical to Microsoft Office's (except for the additional/missing features), and if it was 98%+ .DOC compatible, a lot of these people would switch. And it'd hurt Micro$oft a lot harder than a 1% increase in Linux market share would.

      I can't imagine the former would be difficult to do. The latter will be a lot more difficult, and I fully expect the next incarnation of .DOC to be a lot harder to decode. Unintentionally, of course.

    13. Re:Compatibility by ryanw · · Score: 1
      Personally, I think it'd be better for OOo to stop trying to be compatible (or at least stop advertising it,) and "do its own thing" -- people would stop judging it as a "fake MS office". You might not convert as many businesses, but you might convince more start-ups to go with it from day 1.
      I know that MSOffice has the ability to have filters for opening/saving documents. Can't the OO hackers instead of trying to reverse engineer word docs just figure out how to make a decent word import/export filter? I think that would be a first step in the right direction.
    14. Re:Compatibility by molarmass192 · · Score: 1

      Personally, I think it'd be better for OOo to stop trying to be compatible (or at least stop advertising it,) and "do its own thing" -- people would stop judging it as a "fake MS office". You might not convert as many businesses, but you might convince more start-ups to go with it from day 1. No man, that won't fly. As unpalatable as it is, and it's pretty damned unpalatable, compatibility with MS Office formats is *currently* a must. At the very least we need read compatibility on the OO side. That said, write compatibility could be nixed if there was something like a small OO viewer or even an OO import filter for MSO existed. I've seen it bounced around a few times but don't think anything has been written along these lines yet.

      --

      Good people do not need laws to tell them to act responsibly, while bad people will find a way around the laws-Plato
    15. Re:Compatibility by wintermind · · Score: 1

      Well, that is sort of the whole concept of the deliverable, isn't it?

      I [successfully] use OO.o to exchange scientific manuscripts etc. with coworkers and collaborators -- almost all of whom use MS Office -- without difficulty.

      Of course, your mileage may vary. It depends on the type of documents that you produce.

    16. Re:Compatibility by Coryoth · · Score: 1

      Use PDF annotations, which allow users to attach notes to PDF files. They can't edit it, but they can do something effectively the same as writing handwritten comments in the margin, or attach post it notes for a real document. It is very rare that this is not a sufficient solution.

      Jedidiah.

    17. Re:Compatibility by tybalt44 · · Score: 1

      No, that's what I mean. The "working document" is sent out as .pdf and comments are received in handwritten format. This is still the best system for documents worked on by many hands anyway, because it keeps the versions consistent anyway.

      Circulating a document in editable format just encourages invisible changes. Not to mention all that nasty metadata you didn't even know you were sending.

    18. Re:Compatibility by ratsnapple+tea · · Score: 1

      Sounds like an interesting theory. Good luck getting anyone in the real world to listen to you.

    19. Re:Compatibility by tybalt44 · · Score: 1

      I don't know, I'm a lawyer, and that's how we work. Seems real enough to me.

  30. Good article. by Gruuk · · Score: 2, Informative

    The comparison is quite thorough and professional; they just point out strengths and weaknesses for both products without using geek/marketspeak, in the context of how they would be used in their organization, migrating from MS Office 97/2000. A refreshingly unbiased article which contrasts heavily with what we usually get from open source evangelism and corporate marketing departments.

    --
    De gustibus et coloribus non est disputandum
  31. They're never right on anything that matters. by eddy · · Score: 2, Interesting

    They're just another troll for hire.

    How this this go? Quote from 2002

    The Meta Group last week issued a controversial report of its own. In the report, Meta forecasted a move by Microsoft to support Linux in its Web, groupware and database server products by late 2004.

    Guess you guys got a few months more to fail that one completely. Hold your breath!

    --
    Belief is the currency of delusion.
  32. same old by quelrods · · Score: 1

    Their findings are just restating what we've heard time and time again. There is trouble with the file format; which is entirely microsoft's fault. Also, the user interface is slightly changed and users will have to learn to cope. Bottom line...it mostly works and users don't like change.

    --
    :(){ :|:&};:
  33. Nice! by Phidoux · · Score: 0

    I'm sure that the article will give OO.o some good ideas of where it's strengths and weaknesses lie, potentially producing future versions that are more likely to go head-to-head with M$ office.

  34. Well, nearly... by Xerp · · Score: 4, Insightful

    Open Office is obviously the better choice for most small to medium sized companies. The problem is that people are resistant to change. The Office zealots will steadfast refuse to change, regardless of cost. People are also scared of change full stop; they feel it would somehow threaten their jobs. They've had a hard enough time getting Microsoft Word to work, having only just figured out how to turn off all the auto-"correction". Now you want them to use Open what? People love their computers AND applications. ;-)

    Another problem is the integration of Microsoft Outlook into the Microsoft Office suite, which is turn has its hooks into Microsoft Exchange. Without the "full monty" people aren't going to change.

    1. Re:Well, nearly... by FatherOfONe · · Score: 1

      Unless you go to the company and say.
      "We currently spend on average $500 a machine for Microsoft Office every three years. We currently have around 300 machines. That is roughly $50,000 a year in hard cost. If we switch off of Microsoft Office to a product that is free and provides comperable features, our company could save that $50,000 a year. In these tough times, we have to seriously consider all options to save cost. With these types of savings it could make it possible to hire an additional person, or in troubled times allow us to keep the people we have. "

      Would some people bitch... yep... but most would rather have an additional employee then send that 50k to Redmond EVERY year.

      --
      The more I learn about science, the more my faith in God increases.
    2. Re:Well, nearly... by Coryoth · · Score: 1

      Another problem is the integration of Microsoft Outlook into the Microsoft Office suite, which is turn has its hooks into Microsoft Exchange. Without the "full monty" people aren't going to change.

      Well that's always been the plan as far as MS is concerned right. Spread the interconnections and the integration so that no one element can be removed or swapped out without somehow damaging the whole. It won't be long, I'm sure, before various transition effects in PowerPoint will be handled by Windows Media Player, or something similar.

      Jedidiah.

    3. Re:Well, nearly... by jimicus · · Score: 1

      Those who give up freedom for security deserve neither.

      Fortunately, they also get neither.

    4. Re:Well, nearly... by b.e.n.n.y_b.o.y_1234 · · Score: 1
      Another problem is the integration of Microsoft Outlook into the Microsoft Office suite, which is turn has its hooks into Microsoft Exchange. Without the "full monty" people aren't going to change.

      You can still run Outlook alongside OpenOffice, as each Exchange Client Access Licence covers the use of one instance of Outlook. No Office licence required.

  35. You've got to be kidding... by winkydink · · Score: 4, Insightful
    How can they possibly say it's a potential good fit for smaller companies? From the article:

    - It doesn't work for advanced Excel (read: The Finance Department).
    - Support options are limited (read: DIY in a small company with limited/nonexistent IT resources to begin with).
    - It takes as much as 10 seconds longer to open big docs sent in Office format (read: anything sent to you most people outside the company).

    And, let's overlook Outlook in the comparison. (Evolution, Thunderbird, et. al. do not offer the same functionality)

    Oh, and feel free to mod me into oblivion for taking a controversial (for /.'ers) stance.

    --

    "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    1. Re:You've got to be kidding... by prostoalex · · Score: 2, Interesting

      Very true.

      To quote Miguel de Icaza from today's story, "Everyone is arguing about tiny bits of the equation. [...] They are all fine points of view, but what makes Longhorn dangerous for the viability of Linux on the desktop is that the combination of Microsoft deployment power, XAML, Avalon and .NET is killer."

      Admittedly OpenOffice is pretty good if you're migrating from Office 95/97 (more 97 than 95). But start anywhere at Office 2000 level, and there are some things that are copied into OpenOffice on an acceptable level, but for even the slightest deviation off the regular path for creating and saving a document you're penalized by not having a certain small feature, that exists in MS Office, but was not important enough to include in OO.

    2. Re:You've got to be kidding... by Pahalial · · Score: 2, Interesting

      Why put in the last two points? Your second I could see if you argue that "normal users" aren't going to be able to open a help file and/or read a support BBS and/or google, but 10 seconds longer? I'm sorry, since when did 10 seconds become an earth-shattering timeframe? Remember now, these are small companies, not companies whose CEOs make $10 in those 10 seconds. I'll give you the finance one, but for a (very) small business that has only one accountant, this could mean simply one version of Excel versus 10 versions of the full Office suite. Still a considerable gain at that point.

      --
      Stuff.
    3. Re:You've got to be kidding... by ejdmoo · · Score: 4, Interesting

      I was also pissed that they didn't include Outlook in the comparison. Anyone who's worked with Outlook 2003 will know what I mean. It's by far the biggest upgrade to Office since 97. I can't stand Outlook 2002, no less 2000! To say it's a fair comparison, then leave a competitor's strongest asset, is totally bogus. And, just in case you're wondering, no you can't buy Office without Outlook. The lightest weight version (retail) still has Word, Excel, Powerpoint, and Outlook. proof

    4. Re:You've got to be kidding... by winkydink · · Score: 1

      RTFA. I'm quoting 10 seconds.

      --

      "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    5. Re:You've got to be kidding... by doktorstop · · Score: 4, Informative

      Totally agree
      I have a small company and really TRIED to switch to OO. That's why I gave up:
      - lack of comprehensible, user-friendly database. Sure, you can hire a MySQL expert, but it is cheaper to buy MSAccess. And for any business, it's not wordprocessing that counts, it's databases!
      - presentations one can create are quite nice, if not for one thing.... I would NEVER show then to any client. ONE world-lack of antialising makes any drawing/schema look totally unprofessional and amateurish. I'd rather show them a sequence of JPGs instead. - any post-creation work on a document is a mess. Notes are just supersmall yellow rectangles that you can't see when you review something, and the whole logic of reviewing is in its infancy.
      Do not misunderstand me, both OO and StarOffice are great products. But for businesses where efficiency is the key and the OS you run is quite irrelevant, every single piece of functionality is a very valuable asset.

      --
      http://www.automatiq.se
    6. Re:You've got to be kidding... by Ogerman · · Score: 3, Insightful

      How can they possibly say it's a potential good fit for smaller companies?

      Small companies are able to adapt quickly, so they are the first candidates for cost-saving tools. Large companies, in comparision, cannot adapt as quickly, but *can* invest in making improvements to Open Source software that is almost but not quite useful to them (such as to save money by removing the need for the proprietary standbys)

      - It doesn't work for advanced Excel (read: The Finance Department).

      So have everybody else use OpenOffice and let the finance people keep their existing Excel. There's also Gnumeric, but I'm not sure what the comparison is as of late..

      And of course, finance data should be kept in a database anyways, not in spreadsheets. C'mon, this is 2004, not the 80's. But that's another discussion..

      - Support options are limited (read: DIY in a small company with limited/nonexistent IT resources to begin with).

      How often do people need "support resources" for an office suite? And since when does MS Office come with amazing support resources for small customers?

      - It takes as much as 10 seconds longer to open big docs sent in Office format (read: anything sent to you most people outside the company).

      This is so trivial it's not even worth mentioning.

      And, let's overlook Outlook in the comparison. (Evolution, Thunderbird, et. al. do not offer the same functionality)

      I assume you refer to Exchange, not just Outlook itself. There are plenty of alternatives to using Exchange/Outlook such as OpenGroupware and Kontact. And beyond that, Web-based groupware solutions are superior anyhow in most cases.

      Oh, and feel free to mod me into oblivion for taking a controversial (for /.'ers) stance.

      What are you talking about? Controversial stances, regardless how stupid they are, get modded up on /. these days. I call your karma whoring. (-:

    7. Re:You've got to be kidding... by mmurphy000 · · Score: 2, Informative

      Actually, Office 2003 Basic Edition doesn't have PowerPoint, just Word/Excel/Outlook. Your point about Outlook being in all editions still holds, and Office 2003 Basic is an OEM edition, so you can't find it on store shelves.

    8. Re:You've got to be kidding... by mmurphy000 · · Score: 2, Interesting
      - It doesn't work for advanced Excel (read: The Finance Department).
      Small businesses don't have finance departments. Small businesses, in many cases, don't have departments. And if your second bullet is true, and the firm lacks IT and needs support, they probably aren't going to be getting all that complex with their spreadsheets, regardless of which office suite they choose.
      - It takes as much as 10 seconds longer to open big docs sent in Office format (read: anything sent to you most people outside the company).
      That's a bit of a generalization, as documents coming from any source will come in a wide range of sizes. Moreover, at normal small business salaries, it would take thousands of large-document-opens for that incremental loss of time to counter the $200-minimum street price for Microsoft Office (e.g., $25/hour = 8 hours for $200 = 28,000 seconds = 2,880 large document opens).
      And, let's overlook Outlook in the comparison. (Evolution, Thunderbird, et. al. do not offer the same functionality)
      OK, let's do. Many organizations avoid Outlook due to lingering concerns over Outlook-specific viruses, or they standardized on something else (e.g., Outlook Express). Moreover, OpenOffice.org contains Draw, which handles a reasonable percentage of light Visio-style tasks, and Visio isn't included in most editions of Microsoft Office, so it's not like the two suites have identical content.
    9. Re:You've got to be kidding... by evilviper · · Score: 1
      - It doesn't work for advanced Excel

      Okay, what is it missing? It's handled the most complicated formulas I've been able to throw at it, and that's Physics equations. I would think financial statements would pale in comparison, unless there's some commonly used shortcut feature OOo doesn't have (yet!).

      - Support options are limited

      I've never heard anybody say they were thankful that they were able to phone-up MS support. From my experiences, OOo's support can be considered a huge plus over Microsoft's. When was the last time you found a bug in Office, and were able to discuss it (over e-mail) with the lead Office programmer?

      I'd say it's Office's support options that are limited.

      - It takes as much as 10 seconds longer to open big docs sent in Office format

      You really lost me there.

      For one thing, I'm not sure, but I think you're saying that a large document writen to office formats by OOo, will take (10s.) longer to in MS Office.

      Second, you need to provide times in a percentage. 10seconds out of 1hour is not a big deal. If you are sending a large and complex document, it's going to take a minute to open up anyhow. 10 seconds extra wouldn't even be noticed unless you do a side-by-side comparison.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    10. Re:You've got to be kidding... by winkydink · · Score: 1
      Have you ever seen a forecasting model written in Excel? Every company I have worked at (N > 8) has them.

      Again the 10 seconds is from the article. You are trying to justify your point on pure cost/employee. You leave out the, "this f*cking thing.... it always takes so long to open"... 10 seconds is an eternity if you do is many times a day.

      One cannot place a dollar-value on user perception.

      Many organizations avoid Outlook? I just ran an analysis on my stored email. 1.8Gb worth. 78% of unique domains identify as using Outlook. To me, that's an overwhelming majority.

      --

      "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    11. Re:You've got to be kidding... by winkydink · · Score: 1
      What's it missing? It macro language is completely different unlesss they've changed it from Python to VB sometime in the last 20 minutes or so. Advanced Excel users make heavy use of macros (again, look at a finance forecasting model).

      For the most part, users of MS Office do not need support to use a new version of MS Office. Users changing from MS Office to OO will need some support.

      From the article, opening large documents in OO that were created in MS Office, will take as much as 10 seconds longer to open.

      --

      "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    12. Re:You've got to be kidding... by donald_theman_trump · · Score: 1

      you're fired.

    13. Re:You've got to be kidding... by StarTux · · Score: 3, Insightful

      "- It doesn't work for advanced Excel (read: The Finance Department). "

      A small company with a Finance Department? Do they have marketing departments too?

      Seriously though, what constitutes a small company? To me its too small to have any real departmental structures, finance is done by the owner as is a sundry of other tasks...

      "- Support options are limited (read: DIY in a small company with limited/nonexistent IT resources to begin with)."

      Yes and they don't want to call MSFT either for the dollars they charge, or have to rely on 3rd party to come out that often.

      "- It takes as much as 10 seconds longer to open big docs sent in Office format (read: anything sent to you most people outside the company). "

      That could be a nailbiting problem, 10 seconds can easily seem like an eternity.

      "And, let's overlook Outlook in the comparison. (Evolution, Thunderbird, et. al. do not offer the same functionality)"

      Evolution is not part of OpenOffice, nor any of the other ones. Again though small businesses have different demands tend to be much *smaller* than medium to large businesses and may not need all those bells and whistles that Outlook can offer.

      "Oh, and feel free to mod me into oblivion for taking a controversial (for /.'ers) stance."

      Nah, nice arguments. Although pointed out my experience in small businesses. Biggest reason MSFT will not port Office to Linux is because people will have much more of a reason to switch, unless the port is botched :). Apple are a little more expensive and don't directly threaten MS like Linux does.

    14. Re:You've got to be kidding... by ejdmoo · · Score: 1

      I made two separate but valid points:
      1. Outlook is in every edition.
      2. The lightest weight retail version (key word retial) still includes the four afformentioned products.

      yay details

    15. Re:You've got to be kidding... by clontzman · · Score: 1

      I've never heard anybody say they were thankful that they were able to phone-up MS support.

      I hear that a lot, but I'm willing to bet those people have never tried contacting MS support. I've contacted them twice, most recently with a Visio problem, and I received via email a follow-up and a solution within a few hours.

      Don't believe the hype about MS's support -- it's actually pretty good when you have to use it.

    16. Re:You've got to be kidding... by ImpTech · · Score: 1

      I haven't looked lately, but in the past you've been able to buy Word, Excel, and possibly Powerpoint as standalone programs. Can you no longer do that?

    17. Re:You've got to be kidding... by MilenCent · · Score: 1

      Advanced Excel problems are less bad for a small company, since they'll probably have less complicated spreadsheet programming. If any at all! No huge payrolls, no huge matrix of competitors, and no fleet of accountants who all have to be retrained. If the company's young there's also less likely to have spreadsheets to port or rewrite.

      Support options have already been covered extensively in earlier comments. In short, MS' support sucks, you have to pay extra to get it anyway, and you can pay for OOo support from Sun if you need it, getting StarOffice in the process.

      And actually, large Word documents in OOo taking ten seconds to open is nothing. Once it's open, it's open, no more wastage for that document. If you plan on opening it more than once then just save it in OOo native.

      Oh, and feel free to mod me into oblivion for taking a controversial (for /.'ers) stance.

      Now that's a statement the likes of which I've see na lot on Slashdot. Suspeciously often. Especially since I've seen a good number of highly-modded, controversial (to a hypothetical Slashdot-stereotype) opinions here all the same....

    18. Re:You've got to be kidding... by Trejkaz · · Score: 1

      Microsoft are calling a piece of software Avalon? I hope their lawyers are ready to take on the Apache Software Foundation, who had the name long before them...

      --
      Karma: It's all a bunch of tree-huggin' hippy crap!
    19. Re:You've got to be kidding... by Trejkaz · · Score: 1

      Wouldn't Python be more powerful than VB, though?

      I guess though this is where the training thing really does come in. You would have to train all these macro writers to write in the new language.

      Then again if you write macros more than 10 lines long you probably deserve what you get.

      And as for OpenOffice.org taking more than 10 seconds longer than Microsoft Office to open a Word document, I wonder why they didn't test how long it takes for Microsoft Office to open an OpenOffice.org document.

      --
      Karma: It's all a bunch of tree-huggin' hippy crap!
    20. Re:You've got to be kidding... by Anonymous Coward · · Score: 0

      Actually, the Open Office Groupware Project (Glow) has been created to address these criticisms.

    21. Re:You've got to be kidding... by Anonymous Coward · · Score: 0

      so? did they register it as a trademark?

    22. Re:You've got to be kidding... by Anonymous Coward · · Score: 0
      You can. However, Microsoft has structured their pricing such that it's cheaper to buy Office than to buy two separate programs. IOW: if you need Word and Excel, it's cheaper to buy Office than to buy both Word and Excel separately.

      In Australia (all prices in Australian dollars):

      1. Word 2003 (Windows): $399.
      2. Excel 2003 (Windows): $399.
      3. Powerpoint 2003 (Windows): $399.
      4. Office 2003 (Standard - Windows): $699.
      5. Office 2003 (Professional - Windows): $899.
      6. Word X (OS X): $449.
      7. Excel X (OS X): $449.
      8. Office X (standard - OS X): $699.
      9. PowerPoint X (OS X): forget it. Can't buy it.
      Personally, if I were asked to pay those prices -- I wouldn't. Neither Excel nor Word is worth $450, let alone $700, to me (either singly or in combination). The only reason I have Office X on my PowerBook is that my work has a site license which allows me to do so.

      If I had to fork out the dosh myself, I'd either put up with OpenOffice in X11, or look at AbiWord or similar. I'm prepared to put up with a fair bit of inconvenience in return for saving $700 in software that I rarely need.

    23. Re:You've got to be kidding... by beakburke · · Score: 1

      What makes you think that OO can't antialias fonts?

      --
      ----- Question authority, but not ours. Hate the man, but we're not him.
    24. Re:You've got to be kidding... by Anonymous Coward · · Score: 0

      Any slashdot poster who makes a reference to modding of their article in their article is probably an M$ marketing droid. If so go back to microsoft.com and stop lying you parasite.

    25. Re:You've got to be kidding... by lastberserker · · Score: 1
      That's a bit of a generalization, as documents coming from any source will come in a wide range of sizes. Moreover, at normal small business salaries, it would take thousands of large-document-opens for that incremental loss of time to counter the $200-minimum street price for Microsoft Office (e.g., $25/hour = 8 hours for $200 = 28,000 seconds = 2,880 large document opens).
      That, and you have a batch of day-old documents piling up now ;-)
      --
      My other Beowulf cluster is... er...
    26. Re:You've got to be kidding... by thona · · Score: 1

      You may not like this.

      Here in germany the definition of a small company includes a 5 million EUR revenue shop that has 25 employees.

      And with 25 employees, one may and propably is a dedicated financial guy.

    27. Re:You've got to be kidding... by Clansman · · Score: 1

      "And beyond that, Web-based groupware solutions are superior anyhow in most cases."

      No, they are always worse. No keyboard interface, no pressing enter to read and email and escape to leave it and del to delete it. Always clicking, then waiting, then redrawing the screen. No autocomplete addresses. I am just goign to stop now cos this is a very long list.

    28. Re:You've got to be kidding... by bertok · · Score: 1

      - It takes as much as 10 seconds longer to open big docs sent in Office format (read: anything sent to you most people outside the company).

      This is so trivial it's not even worth mentioning.

      How is that trivial? I evaluated Open Office at my company that does software rollouts across a total of over 10,000 desktops, and among other things, one of the showstopper problems with OO was that it took up to 30 seconds or more to load a single page Word document on a 3.0GHz P4!

      That's not a "slight performance issue"... that's abysmal. There are companies out there with 50MB+ documents. Can users be expected to wait.. what? Hours?

      No?

      ... then users will keep using MS Office!

    29. Re:You've got to be kidding... by Anonymous Coward · · Score: 0

      Dude, how do you have time to post over 200 slashdot stories? Do you spend all day scouring websites to submit? You have to get out more. Seriously. That's freakishly scary.

    30. Re:You've got to be kidding... by GooberToo · · Score: 1

      MySQL expert?

      That's really the whole point of MySQL. You get a less than ANSI-SQL database which is trivial to use for trivial non-DBAs (non-database experts), when trivial database tasks are targeted.

      In otherwords, those that buy MS Access do so because they irrationally think they should, rather then rationally attempting to justify it based on price.

      Just the same, if you are in the market for an expert, then MySQL should immediately be skipped. In stead, look at Firebird, PostgreSQL, Sybase's freebee product (forget the name) and even SQLite for great, lowcost solutions. All of which are much better than MySQL (LOL) or Access.

    31. Re:You've got to be kidding... by Anonymous Coward · · Score: 0

      What's it missing? It macro language is completely different unlesss they've changed it from Python to VB sometime in the last 20 minutes or so. Advanced Excel users make heavy use of macros (again, look at a finance forecasting model).

      So it CAN be done, only in different language.

      Why did you claim it's not possible, then. And yes, python is much more powerful and all-around better than horrible cludge that is VB.

  36. Large Corporations? by 4of12 · · Score: 5, Interesting

    I'd agree that small businesses, shoestring budgets, home, school, charity, underdeveloped nations would be better off going OO.o.

    At large corporations, smooth 2-way compatibility with MS Office is a must have and OO.o is not there yet.

    It's ironic, though. If a few of the larger MS Office licensees were to pool their resources they could contract out to improve OO.o so that it would be sufficiently compatible.

    But there's the tragedy of the commons: even though many would benefit from lower costs, etc., everyone hopes "George will do it" I'll just wait until its good enough for me and meanwhile I'll shell out for MS Office.

    But the more small time users lap over the barrier, the more it wears down.

    A day will come when a Fortune 500 company makes the jump. It will look impressive, but it will just be the culmination of years of work by others on OO.o

    --
    "Provided by the management for your protection."
    1. Re:Large Corporations? by Citizen+of+Earth · · Score: 1

      everyone hopes "George will do it"

      If zebra herds could reprogram themselves to charge at lions and trample them, lions would go extinct within a decade.

  37. Being someone who has converted a whole office.. by SCSi · · Score: 5, Informative

    The only real pain in the ass is the inital conversion.. So you go through hell for a week, maybe 2 depending on how well OO converts the existing documents.
    After that, its all gravy.. No need to worry about the MS licensing fees, support, license goon squads. Everyone uses OO's native format, and everything else thats not in-office (docs, etc) get exported to PDF's..
    The only complaint ive heard is from the tard^H^H^H^Hpeople who spent money to get that "Microsoft Office Expert Guru thingym" license..
    Of course we dont do anything really fancy with MS Office/OO either, just your plain office spreadsheets.. So your milage will vary..

  38. A reminder by Anonymous Coward · · Score: 0, Funny

    Don't forget that many states depend on the sales tax as the form of income. That includes Washington and Florida and some others which do not have an income tax, but just ask their citizens to report the sales.

    If you "buy" free software, the state will miss the budget plans, and all those fun parks, public education, libraries, state universities and highways you've learned to enjoy and appreciate, might be in jeopardy.

    What's that, you say? You will spend money on something else that will re-plenish the state resources? Oh yeah, like buying a Japanese car, or hiring an Indian team to do support of your free software, since it's so cheap nowadays. Or going to Walmart and buying plenty of items made in China or Indonesia or buying a server manufactured in the same countries.

    OpenOffice in general jeopardizes many public comforts you've learned to have in the US, and it's a primary motivation to move the software support offshore - if I spent nothing on the package, why should I increase my headcount and hire a support person, I can go to India/Philippines and get the same thing for $2/hour, and save even more.

    1. Re:A reminder by MooseByte · · Score: 1

      "OpenOffice in general jeopardizes many public comforts you've learned to have in the US, and it's a primary motivation to move the software support offshore"

      Darl? Some fellow at BayStar called, they're asking about some money they loaned you.

      -MooseByte, Happily using OpenOffice to further cull the world of MS dependency.

    2. Re:A reminder by daniel_mcl · · Score: 1

      Is this a joke or outright trolling? "Spend money on stuff you don't want to create some sort of image of a stable economy?" Yeah, I'm going to go out on the corner and sell worthless junk to people and tell them that it's their civic duty to buy it from me so that they can pay taxes on it to support their government. Let's look at the situation you propose:

      I pay for a copy of Microsoft Office for some amount of money X, and I pay a tax tX (where t is the tax rate), so I end up spending (t+1)X on this. Since the government has volume licensing, they purchase a copy of Office at a price Y. They do this by collecting n people's tax on Office, where n = Y/tX.

      Approximating Y/X = .5 and t = .1, we get the following results:

      (a) I have a copy of Office, as do 4 others.

      (b) The government has a copy of Office.

      (c) Microsoft has an amount of money equal to 5X + Y = 5.5X

      Now let's consider using OO:

      (a) I have a copy of OO, as do 4 others. Also, we get to keep our money.

      (b) The government has as many copies as they want, and they have as much money as they had before

      (c)Microsoft gets NOTHING... Just like they deserve.

      Of course, I realize that this is a drastic oversimplification of economics. But the point is, the money you spend is not even enough to buy the government its copies of Office. If nobody used it, the government would save a lot of money by NOT buying it, much more than they would collect in taxes just off of people buying it.

      To summarize, you're a total moron, or a Microsoft FUD agent; I'm not sure which is worse.

      --
      I used to read Caltizzle. I was a lot cooler than you.
    3. Re:A reminder by Anonymous Coward · · Score: 0

      You're forgetting who put all those PCs on the government worker desks. it wasn't some kickasss software a Unix vendor or local open source guru developed.

      Was a little company from Redmond.

    4. Re:A reminder by AeroIllini · · Score: 1

      "You're forgetting who put all those PCs on the government worker desks. it wasn't some kickasss software a Unix vendor or local open source guru developed.

      Was a little company from Redmond."


      I realize this is a troll, but I'll bite.

      The company that put the PCs on the government workers' desks wasn't from Redmond, it was from San Diego, or Austin, or Houston. All three of these companies started without Microsoft, and all three would still be providing computers to government workers, with or without the Redmond bully. (Oh, and Compaq was started by three guys from Texas Instruments, who wanted to design a computer to run all of IBM's (UNIX) software.)

      --
      For security, the MD5 hash of this message and sig is 09f911029d74e35bd84156c5635688c0.
    5. Re:A reminder by daniel_mcl · · Score: 1

      I was gonna reply to that, but Aerollini just said it perfectly; I'd simply like to reiterate that you're a fucking moron.

      --
      I used to read Caltizzle. I was a lot cooler than you.
  39. Our experience by dtfinch · · Score: 5, Insightful

    OpenOffice loads most of our documents perfectly. It supports a wide variety of file formats. Its default compressed xml format produces files that are a tiny fraction of the size of equivelant Office documents. My bosses especially like the fact that it's free of charge, and we install it on every new pc we get.

    The main issues I have with it are its slowness and high memory usage under Windows compared to Office. I also miss having an equivelant to the Excel solver utility, which can optimize hundreds of variables at once to minimize/maximize a result. My first use of it involved stock prediction. It performed quite well at optimizing a set of over a hundred weights to predict a stock based on years of past data, if only to prove to me that numerically predicting a single day into a stock's with a profitable level of accuracy is almost impossible. I'll be using NN's in my next attempt. Did I mention I have ADD?

    1. Re:Our experience by Decaff · · Score: 1

      I also miss having an equivelant to the Excel solver utility, which can optimize hundreds of variables at once to minimize/maximize a result.

      Woah! Maybe I'm a mere scientist and not an accountant, but I would not trust anything I did not have the code for to fiddle about with even a few variables at once to perform a minimization. Its hugely tricky stuff, even if you know an underlying mathematical model for your data.

      You simply can't prove that what you get is a real maximum or minimum, and not a false local max or min.

    2. Re:Our experience by shrubya · · Score: 1

      if only to prove to me that numerically predicting a single day into a stock's with a profitable level of accuracy is almost impossible.

      Simple indirect proof: if anyone could predict stock moves accurately with a simple spreadsheet, that person would already own a majority of the world's capital. No such person, therefore, impossible.

    3. Re:Our experience by nyri · · Score: 2, Informative

      I also miss having an equivelant to the Excel solver utility, which can optimize hundreds of variables at once to minimize/maximize a result.

      Whoa! You can't be serious. If you have to optimize something with hundreds of variables, you should look into real programs to do the task. To be frank, results from excel solver are shit. Optimization is a large field of applied mathematics and can't be reduced to MS Excel click-through feature. See for example this and this.

      --
      Jari

    4. Re:Our experience by Frizzle+Fry · · Score: 1

      That proves (sort of) that no such person exists (or ever has existed), but not that should a person can't exist.

      There may currently be no person in the world whose name is "Ashgroologo Terminixxa", but that does not mean that a person existing with that name is "therefore impossible".

      --
      I'd rather be lucky than good.
    5. Re:Our experience by dtfinch · · Score: 1

      I was basically just seeing what it can do, personally rather than professionally. I had done some tests to verify that it was giving good answers, and it seemed to pass. Several sets of random starting values all approached the same result. It was only when I added feedback that it was able to get stuck on local minimums.

  40. The article failed to mention by addie · · Score: 2, Funny

    The inexplicable increase in the number of stoned seagulls in the OpenOffice userbase...

  41. How OpenOffice will be successful by Anonymous Coward · · Score: 1, Funny

    Step 1: Make an opensource competitor to Microsoft Office
    Step 2: ?????
    Step 3: Profit!

  42. File format issues by Ruprecht+the+Monkeyb · · Score: 1

    Wonder if the Corel folks could help out with the file format problems. We use Office 2000 here, and at least once I month I fix a corrupted Word file by importing it into Wordperfect 10 and re-saving as a Word file.

  43. Sorry eWeek... I've got it cached... by Anonymous Coward · · Score: 4, Informative

    By Jason Brooks
    April 26, 2004

    In recent years, open-source alternatives to Office have matured to the point where IT managers are beginning to investigate the viability of moving from the Microsoft Corp. suite to a license-free alternative. So when eWEEK Corporate Partner Ed Benincasa shared his desire to perform a user-based comparison between the OpenOffice.org project's OpenOffice.org suite and Microsoft's Office 2003, we saw a perfect opportunity to compare the suites under real-world conditions.

    Click here to see how we tested.

    Click here to learn why we think open-source office suites are a better fit in small shops.

    Benincasa is vice president of MIS at precision machining manufacturer FN Manufacturing Inc., in Columbia, S.C. Microsoft Office 97 and Office 2000 are deployed to the 300-plus users at the site, and Benincasa is evaluating whether to move to Microsoft's latest suite, Office 2003, or the open-source OpenOffice.org 1.1.1.

    Benincasa is looking to upgrade because Microsoft has discontinued distribution of new licenses for Office 2000 and Office 97. Benincasa is exploring his office application suite options because he is concerned about the high cost of an upgrade to Office 2003. He also wants to prevent Microsoft's product release and support road map from dictating FN Manufacturing's upgrade timetable.

    "I'm not an anti-Microsoft person, and I think Office is a good product," said Benincasa. "However, we are cautious with our IT budget, and I'd prefer to spend money that directly relates to our business, like investing in things like hardware. Office 97 does everything we want it to do, and we would stay on that suite if we could. It pains me to have to spend money for features and functions most of my end users won't even begin to need."

    eWEEK Labs traveled to FN Manufacturing to put the two office suites to the test. We worked with Benincasa and members of his IT staff, as well as several representatives of the user population at FN Manufacturing and its related companies--Browning Arms Co., in Ogden, Utah, and parent company Fabrique Nationale (National Weapons Factory), in Herstal, Belgium.

    Also participating in the testing were Corporate Partner Kevin Wilson, product line manager of desktop hardware at Duke Energy Corp., in Charlotte, N.C., and Jeff Worboys, Duke's product line manager of desktop productivity applications.

    For a complete list of eVal participants, click here.

    We worked with three groups of users, all of whom currently use Office 97 or 2000 for productivity tasks. We tested OpenOffice.org and Office 2003 with sample documents provided by eWEEK Labs and with the testers' own files. We concentrated our tests on the applications' capability and compatibility, as well as on user training requirements.

    During tests, most users had little or no trouble moving from their current suite to OpenOffice.org. However, for more advanced users--especially advanced users of Excel--OpenOffice.org did not fare as well.

    "The advanced users already push Microsoft Office to the limits and are constantly looking for more functionality, which OpenOffice. org may not be able to provide," said Tina Sanzone, application analyst at Browning. "For other users, however, we can easily customize OpenOffice.org to make it look pretty close to what they already have."

    Users who tested Office 2003 found the suite more polished and easy to use than Office 97 and 2000. However, only a few testers--again, mostly advanced users of Excel--said an upgrade to Office 2003 would provide them significantly more useful functionality.

    Benincasa said that he has rolled out OpenOffice.org on shop-floor computers for basic document viewing and that the application works well there.

    Those who participated in this eVal seemed, for the most part, receptive to a move to OpenOffice.org, but it's important to keep in mind that they volunteered for the test and, therefore, may be more open to a move than the bulk of

  44. OO is expensive if you're billable by 8400_RPM · · Score: 1, Insightful

    The free OO is very expensive if you use it to actually do work(what a concept). If OO just burned up an extra 10 minutes a day for my users by being buggy or quirky, that would cost me $60,000 per user(users bill at $150/hour)!!!! I think $500 for a copy of office 2003 is cheap!

    1. Re:OO is expensive if you're billable by Albanach · · Score: 2, Insightful
      If OO just burned up an extra 10 minutes a day for my users by being buggy or quirky, that would cost me $60,000 per user(users bill at $150/hour)!!!! I think $500 for a copy of office 2003 is cheap!

      That implies Office 2k3 isn't buggy or quirky - most folk's experience tells us otherwise.

    2. Re:OO is expensive if you're billable by markroth8 · · Score: 4, Insightful
      You are assuming incorrectly that:
      • Every one of your contractors will burn up 10 minutes every day due to bugs/quirks and they never learn to get around them
      • MSOffice never burns up time by being buggy or quirky
      • $500 gets you enough licenses of MSOffice for all your users
      • All your MSOffice upgrades are free
      Not to mention the high costs of security issues with MSOffice macro viruses, etc. and the software you need to purchase to protect yourself from them. My experience with OpenOffice has been quite good. It was a little buggy in its initial incarnations, but has come a long way and is very stable now! If OpenOffice doesn't have quite enough polish for you, check out StarOffice as well.
    3. Re:OO is expensive if you're billable by Anonymous Coward · · Score: 0

      And conversly MS Office costs as much when it crashes or requires reformatting because it's screwed up the charts and embedded equations once more.

    4. Re:OO is expensive if you're billable by Mateito · · Score: 1

      > users bill at $150/hour

      If you want, I can call you up with "broken coffee cup" holder questions, and I'll only charge you $100/hour.

    5. Re:OO is expensive if you're billable by Flexagon · · Score: 1
      If OO just burned up an extra 10 minutes a day for my users by being buggy or quirky, that would cost me $60,000 per user(users bill at $150/hour)!

      Over what time frame? If it's a year, then it's $6,500 per user. Alternatively, a 9.2 year upgrade cycle is mighty long in this business. I think some of the points raised by others here are at least as large as this, in both directions.

      And maybe more cynically, but not out of line with the thinking at some service firms I've seen, how is it that you lose this money? That time's billable.

    6. Re:OO is expensive if you're billable by An+Onerous+Coward · · Score: 1

      I'm a bit confused by your math. At $150/hr, it would take 24,000 minutes to reach 60K. If, as you suppose, ten minutes every day are wasted by OOo, it would take 6.5 years to reach that figure, assuming they work every day. Are you really expecting that Microsoft won't have pushed three or four more "upgrades" on you in this time.

      I'm also confused at why your users are billing you, much less billing at such an absurdly high rate. What is it these people do? What business are you in, exactly?

      More important, I question your claim that switching to OOo will automatically "burn up an extra 10 minutes a day". What are your specific complaints? What if I can point to areas where OOo actually speeds up workflow when compared to Office (word completion, etc)?

      Finally, you're ignoring the hidden costs of staying with MS Office. For example, the cost of a BSA software audit. Or the cost of keeping records in the event of said audits. What about the cost of being locked into Windows for every desktop in your company?* OOo runs on a wide variety of platforms. What are the hidden costs of having all your documents in a format only Microsoft can effectively support?

      * Sure, there's Office for Macs. Just like there used to be Internet Explorer for Macs. Microsoft could drop it on a whim.

      --

      You want the truthiness? You can't handle the truthiness!

    7. Re:OO is expensive if you're billable by AeroIllini · · Score: 1

      "The free OO is very expensive if you use it to actually do work(what a concept). If OO just burned up an extra 10 minutes a day for my users by being buggy or quirky, that would cost me $60,000 per user(users bill at $150/hour)!!!! I think $500 for a copy of office 2003 is cheap!"

      Why is it that people assume software you pay for is inherently better than free software? Have you *used* MS Office lately? It's so full of bugs and holes that I simply avoid using the power-user features at all costs, which are really the only things separating Word from Notepad, Excel from Calculator, and Access from some 3x5 notecards.

      The problem here is that the vast majority of computer users learned in a very Microsoft-centric environment. People *expect* their software to be buggy and difficult, because that's what they've been using all the time (Apple users excepted -- I have problems with Apple for other reasons, but poor software is *definitely* not one of them). For these MS-centric people, Microsoft IS computers. If something doesn't work just like an Microsoft product, than it's bad. If it doesn't use the same terminology as Microsoft, it's wrong. And if it doesn't open Microsoft-formatted documents, it's garbage. Please, people, get over your stupid "everyone else is doing it" status-quo fears and try out some alternative softwares objectively. You'll find that not only are they more stable, more mature, and more honest than Microsoft products, but they are always a good deal cheaper, even when you factor in costs of training and migration. Yes, change is hard. But Microsoft has been force-feeding the world substandard products for years, and we've just been sitting back and accepting it because they were the only game in town. Other people have finally created viable alternatives to MS, and we can finally move away from MS and not sacrifice productivity. We just have to get up off our asses to do it.

      --
      For security, the MD5 hash of this message and sig is 09f911029d74e35bd84156c5635688c0.
    8. Re:OO is expensive if you're billable by Darkangael · · Score: 1

      I've never seen OO claim to "save" a document on a hard disk, then next time it is opened claim the document "cannot be found" even though I just double clicked on it. I have seen this at least 5 times with MS Office.

      Each time, at least 2 hours worth of work was lost because of this (and yes, people *should* be backing up their work, but how many DO.)

  45. First Page by Anonymous Coward · · Score: 0

    Office 2003 vs. OpenOffice.Org
    By Jason Brooks
    April 26, 2004

    In recent years, open-source alternatives to Office have matured to the point where IT managers are beginning to investigate the viability of moving from the Microsoft Corp. suite to a license-free alternative. So when eWEEK Corporate Partner Ed Benincasa shared his desire to perform a user-based comparison between the OpenOffice.org project's OpenOffice.org suite and Microsoft's Office 2003, we saw a perfect opportunity to compare the suites under real-world conditions.

    Benincasa is vice president of MIS at precision machining manufacturer FN Manufacturing Inc., in Columbia, S.C. Microsoft Office 97 and Office 2000 are deployed to the 300-plus users at the site, and Benincasa is evaluating whether to move to Microsoft's latest suite, Office 2003, or the open-source OpenOffice.org 1.1.1.

    Benincasa is looking to upgrade because Microsoft has discontinued distribution of new licenses for Office 2000 and Office 97. Benincasa is exploring his office application suite options because he is concerned about the high cost of an upgrade to Office 2003. He also wants to prevent Microsoft's product release and support road map from dictating FN Manufacturing's upgrade timetable.

    "I'm not an anti-Microsoft person, and I think Office is a good product," said Benincasa. "However, we are cautious with our IT budget, and I'd prefer to spend money that directly relates to our business, like investing in things like hardware. Office 97 does everything we want it to do, and we would stay on that suite if we could. It pains me to have to spend money for features and functions most of my end users won't even begin to need."

    eWEEK Labs traveled to FN Manufacturing to put the two office suites to the test. We worked with Benincasa and members of his IT staff, as well as several representatives of the user population at FN Manufacturing and its related companies--Browning Arms Co., in Ogden, Utah, and parent company Fabrique Nationale (National Weapons Factory), in Herstal, Belgium.

    Also participating in the testing were Corporate Partner Kevin Wilson, product line manager of desktop hardware at Duke Energy Corp., in Charlotte, N.C., and Jeff Worboys, Duke's product line manager of desktop productivity applications.

    For a complete list of eVal participants, click here.

    We worked with three groups of users, all of whom currently use Office 97 or 2000 for productivity tasks. We tested OpenOffice.org and Office 2003 with sample documents provided by eWEEK Labs and with the testers' own files. We concentrated our tests on the applications' capability and compatibility, as well as on user training requirements.

    During tests, most users had little or no trouble moving from their current suite to OpenOffice.org. However, for more advanced users--especially advanced users of Excel--OpenOffice.org did not fare as well.

    "The advanced users already push Microsoft Office to the limits and are constantly looking for more functionality, which OpenOffice. org may not be able to provide," said Tina Sanzone, application analyst at Browning. "For other users, however, we can easily customize OpenOffice.org to make it look pretty close to what they already have."

    Users who tested Office 2003 found the suite more polished and easy to use than Office 97 and 2000. However, only a few testers--again, mostly advanced users of Excel--said an upgrade to Office 2003 would provide them significantly more useful functionality.

    Benincasa said that he has rolled out OpenOffice.org on shop-floor computers for basic document viewing and that the application works well there.

    Those who participated in this eVal seemed, for the most part, receptive to a move to OpenOffice.org, but it's important to keep in mind that they volunteered for the test and, therefore, may be more open to a move than the bulk of Benincasa's users.

    Next page: Sum of their parts

  46. OO Licensing... error! by Anonymous Coward · · Score: 1, Informative

    From the article:
    > No licensing costs As a free-software
    > project, OpenOffice.org has no licensing.

    Ooops! - OO most certainly does have a license, just not a *cost* license. Errors like that confuse people making software use decisions...

  47. Don't forget... by mattgreen · · Score: 1

    OO's stunningly good looks on Mac OS X.

    1. Re:Don't forget... by Bricklets · · Score: 1

      OO's stunningly good looks on Mac OS X.

      You were kidding, right? OpenOffice on a Mac looks like a X11 application running in an OS X window. The keybindings aren't even consistent with other Mac programs or with Microsft's Office for Mac (for example, OO uses ctrl+whatever whereas it should be cmd+whatever).

      --
      Little Bricklets
    2. Re:Don't forget... by mattgreen · · Score: 1

      Unfortunately, sarcasm is completely lost on the Internet.

    3. Re:Don't forget... by Bricklets · · Score: 1

      heh, sorry. at least you didn't get modded down as a troll. :)

      --
      Little Bricklets
  48. the real decision is by Knights+who+say+'INT · · Score: 1

    do your users need the obscure features of Excel?

    Bah, I do. I`m glad they`ve got Windows and Office at work, since my home machine is Linux.

    Of course, you could always switch them to Octave/Matlab, but the training costs would be high.

  49. Current OOo Pet Peeve by TheTomcat · · Score: 1

    My current OOo-related pet peeve is that I can't get Presenter to go full screen on my secondary display (Windows).. and even if I have the X/Y coordinates using the Win API, it replaces itself in my primary display.

    Then again, the Powerpoint viewer has the same problem, and it won't even go OUT of full-screen mode..

    S

    1. Re:Current OOo Pet Peeve by PitaBred · · Score: 1

      That's because Windows' multiple display capabilities are shoddy at best.

    2. Re:Current OOo Pet Peeve by TheTomcat · · Score: 1

      simple solution: allow an "advanced" user to specify the dimensions, and coordinates of the "fullscreen" window.

      S

  50. And the Equation Editor rocks! by IceAgeComing · · Score: 2, Interesting


    OpenOffice also gives you the choice of building equations by hand or by text primitives (similar to LateX). Learning the syntax for sums, etc. takes a few minutes, but then it's supremely easy to create the coolest equations with no fuss.

    1. Re:And the Equation Editor rocks! by sayap · · Score: 1

      The important thing is, "building equations by hand" is easier and faster with Microsoft Office (try it yourself). Average users don't want to learn syntax just to type an equation.

    2. Re:And the Equation Editor rocks! by N1KO · · Score: 1

      Average users don't need to type equations. The ones who do, will find learning a syntax just as hard as learning to use a calculator (ie. not hard).

    3. Re:And the Equation Editor rocks! by sayap · · Score: 1

      So, you mean students who take Math/Econ/etc classes are not average users? Did you try the WYSIWYG equation editor of both products?

    4. Re:And the Equation Editor rocks! by Anonymous Coward · · Score: 0

      Open Office's handling of equations is probably the single biggest thing that's driven me to using it.

      MS Office mangles equations horribly, and does a horrible job of integrating equations into the document.

      With the number of presentations I give, I find that it's much faster and easier to create my presentations in Open Office. If I'm concerned about compatibility, I just save the presentation as a pdf.

      I've tried going back to MS Office, but it is a pain.

      I find myself feeling much the same way I did with pre 1.0 Mozilla releases (e.g., Mozilla .98). The basics of Open Office are there, and it could use some ironing out of issues and some more functionality, but there are already functions it has that MS products lack that are driving me to its use.

      I suspect that this will only rapidly increase as time progresses.

    5. Re:And the Equation Editor rocks! by Anonymous Coward · · Score: 0

      The integration of equation editing into Open Office has benefits far beyond the WYSIWYG issue.

      The WYSIWYG editor in MS and Open Office is pretty comparable as far as I'm concerned, and I see little difference.

      As the original post suggested, however, once you get used to the MathML syntax in Open Office, it becomes much easier to edit it by hand.

      And more importantly, the formatting of equations is much better in Open Office than in MS Office. Try, for example, changing the font color using the default eq editor in MS Office. It's not even possible, at least in Power Point. Trying to get the equation to line up with the rest of the text is also difficult, and it often looks awkward. Open Office handles these issues almost flawlessly.

      I've had various other problems in MS Office that I haven't had in Open Office, including odd problems with MS Office apps reformatting equations and text surrounding the equations seemingly randomly, and me not being able to correct these changes.

      I'll admit, I hate MS. But I've always felt the one thing they did right, better than their competitors, was make an office suite. I'm starting to think my opinion of that is changing with Open Office.

    6. Re:And the Equation Editor rocks! by Denial93 · · Score: 2, Insightful

      The formula editor is the reason why I stopped enduring Microsoft Office in writing my thesis. Actually, the Microsoft one is. Of course this also saved me the hassle of trying to edit large documents with Microsoft's product.

      I wonder why the stability and size-tolerance of OOo was mentioned nowhere in the article. I translated two books using it, each 300+ pages (and the first one on an old K6/300 machine), with zero crashes. A Microsoft Office user's wet dream. I'm now doing a third translation and choosing the tool for it was a no-brainer.

    7. Re:And the Equation Editor rocks! by N1KO · · Score: 1

      Just because WYSIWYG is good for word processors doesn't mean it's good for everything else you'll ever use in your life.

      If you need to do 1 or 2 equations every 6 months, that's fine. For anyone with more demanding needs, a more advanced system is better.

      The problem is that Word processors and similar programs are extremely monolithic, requiring the installation of a giant amount of crap most people will never use. Programs with a more modern design let people use plugins to enable advanced features while allowing regular users to keep everything simple.

    8. Re:And the Equation Editor rocks! by IceAgeComing · · Score: 1

      I'll bet that most people don't edit huge docs with Word or OOo. You're on the bleeding edge with that need. So it's good that you spoke up.

      When I wrote my thesis, it was with LateX. LateX was good in lots of ways, but having to compile your document to see if you made a good formatting choice was a bit of a pain. I did like the way it allowed you to specify logical structure and worry about nudging things around later. I just didn't have the discipline to ignore formatting until the end.

      I'm glad there are more choices available to people now.

  51. some typical FUD by happyfrogcow · · Score: 4, Interesting

    CON: ...
    Lack of traditional support Office suites typically do not require much vendor support, but the fact that OpenOffice.org is an open-source project means software support must come from the community, generally spread out across various Web sites and newsgroups.


    Ok, so tell me again why the guy was thinking about switching from MS to OO? Oh yeah, "Benincasa is looking to upgrade because Microsoft has discontinued distribution of new licenses for Office 2000 and Office 97"

    So MS won't support what they deem "old" products at all, and that isn't listed as a "Con" for them. Yet distributed, widely available support is a "Con" for OO?

    And in the "Con" for MS high licensing costs, it doesn't mention that these will be recurring costs, at the whim of Microsoft and their End of Life policies.

  52. Second Page by Anonymous Coward · · Score: 2, Informative

    In any case, all testers liked Office 2003 and said staying with Office would likely provide the smoothest upgrade path. "It'll be easier to introduce Microsoft Office 2003 to users here at FN Manufacturing than OpenOffice be- cause it's a lot more user-friendly than OpenOffice," said Joan Curfman, business systems supervisor at FN Manufacturing. "Training will definitely be more detailed and will take a lot longer on OpenOffice.org because the interface isn't that friendly. Users here have problems using what we already have. They'll probably find OpenOffice.org even more difficult to use and learn."

    Benincasa said training on OpenOffice.org would be conducted in-house, leveraging the OpenOffice.org knowledge developed within the organization through this eVal and FN Manufacturing's previous tests of the suite.

    A move to OpenOffice.org could be just the beginning of FN Manufacturing's open-source journey. Benincasa has been pondering a move from Windows to Linux for some of the company's desktop systems, a path the multiplatform OpenOffice.org would help clear.

    Sum of Their Parts

    We tested the word processor, spreadsheet and presentation applications in OpenOffice.org 1.1.1 and Office 2003 separately, but some of the testers' assessments applied suitewide.

    Almost every person who tested Office 2003 expressed appreciation for Office's Task Pane--an interface feature that lets users carry out operations related to the document at hand, such as using the thesaurus while working on a Word document. Testers also said they valued Task Pane as an interface to Office's help system, which they found to be effective.

    As for OpenOffice.org, most testers said they liked being able to launch any of the suite's document types from the application they were using. Testers also said they appreciated having all their OpenOffice.org application instances available from the Window tool bar menu item. The Window item in Office's apps, in contrast, shows only open instances of like applications.

    Word vs. Writer

    All the eVAL testers said they create and work with Word documents every day.

    The testers who worked with Office 2003 said there were few differences between Word 2003 and earlier versions of the Microsoft word processor. In a comment echoed by many of our testers, Rick Miller, an engineer at FN Manufacturing, said, "Most tasks I perform are the same or similar [whether in Word 97 or 2000 or in Word 2003]."

    That's not to say that there weren't issues: One tester, for example, complained that a key combination had changed and that Microsoft's context-sensitive smart-tags feature got in the way during testing. By and large, however, users were agreed that their familiarity with Word would minimize the time required to get up to speed with Office 2003.

    However, the testers who worked with OpenOffice.org said the suite's word processor application, Writer, seemed familiar as well.

    FN Manufacturing Validation Engineer Doug Shaffer said that Writer's "layout and command locations are similar to Microsoft Word's" and that it was "very easy to perform the standard basic tasks in Writer."

    Browning's Sanzone, who tested OpenOffice.org in addition to Office 2003, said that documents took longer to open in Writer than they did in Word. This can be attributed to the fact that Writer must carry out an import operation when it opens documents saved in Microsoft's Word format. For short documents, there's no noticeable difference, but for large files with complex formatting, Writer can take as much as 10 seconds longer than Word to open the same document.

    In general, though, of the OpenOffice.org applications we evaluated, Writer presented the fewest file-format-compatibility problems.

    Several testers said they were impressed with the ability of Writer to save documents as PDF files, a feature they believe would save money as well as time because PDF export for Word requires a Microsoft add-in that must be purchased separately.

  53. No PDA support by cexshun · · Score: 5, Informative

    Sadly, OpenOffice is not supported using Documents to Go for palmOS. Even when I save the document as an excel spreadsheet and try to transfer it over, Documents to Go throws a hissy fit and spits out an error. Documents to Go claims no plans to support native OO format, either.

    If this company utilizes pda's, then OO is not the way to go.

    1. Re:No PDA support by AC5398 · · Score: 1

      I have had this trouble also. For Word documents, I have to resave as rich text format, and I've yet to resolve the Excel situation.

      And I've had trouble porting pdf files, created using OO, over to the pda.

      These are my only complaints with OO. Otherwise, OO is well worth its price.

    2. Re:No PDA support by Kaimelar · · Score: 2, Informative
      Sadly, OpenOffice is not supported using Documents to Go for palmOS. Even when I save the document as an excel spreadsheet and try to transfer it over, Documents to Go throws a hissy fit and spits out an error. Documents to Go claims no plans to support native OO format, either.

      If this company utilizes pda's, then OO is not the way to go.

      I think the way around this is to use Documents to Go v6, which has native support for MS Office files. That is, it doesn't need the translation by the conduit. Office documents can be emailed, put onto an expansion card, etc. and will be usable on the handheld. More info at http://www.dataviz.com/products/documentstogo/dxtg _features.html.

      Unfortunately, I don't have first-hand experience with the new version (v5 came w/ my T|C and I've not bothered to upgrade yet) but I'm assuming that one could export a document in a Microsoft format using OOo, copy it to the Palm, and use it w/ Documents to Go.

      I'd be curious to know if anyone has tried this, and to know what the results were.

    3. Re:No PDA support by AC5398 · · Score: 1

      I've TRIED to open rtf files on the Palm that were transferred directly to a sd card, and Documents to Go refused to go near the rtf file. Same with any other document. Unless the document is translated using D2G on the home computer, D2G will not open the file on the Palm.

      I've also tried to port Word documents created/edited using OO through D2G only to have D2G freeze solid.

      I don't care WHAT the D2G site may claim, it and OO do NOT like each other. And OO and Adobe Acrobat Reader for the Palm don't like each other either.

      Mine is a Tungsten E, if it helps. And it's been more of a stable computing platform than the XP machine has been. If I could only find some widget to turn it WiFi ...

    4. Re:No PDA support by Anonymous Coward · · Score: 0

      Of course the solution to this problem is to develop an OO version for your palm, pocket pc, java phone etc.

      Because the source code is already open there's a framework of good code ready to work with, not to mention openly defined document formats.

    5. Re:No PDA support by arkhan_jg · · Score: 1

      I've not tried OOo with older versions, but v6 of Documents to Go has worked flawlessly so far with OOo 1.1 on my windows XP box, with natively created OOo files, converted old DOCs, and new files created on my palm m130.

      --
      Remember kids, it's all fun and games until someone commits wholesale galactic genocide.
  54. Editing documents by The+Ape+With+No+Name · · Score: 1

    I do it all the time. My advisor is a big fan of "Track Changes..." in MSWord. Luckily this feature works OK in OOorg so I can get away with it. But you are correct when you say the PDF is better for docs that need not be edited. Just cut and MD5 on the PDF and send it to whoever. If they noodle with it, then you know.

    --
    Comparing it to Windows will be a moot point, since El Dorado is going to have a 40% larger code base than XP.
  55. And others? by divine_13 · · Score: 3, Insightful

    In my opinion, the ONLY difference between the FREE office, and the one you have to PAY for, is that you get support for one of them. The decision is up to the people, is it worth it or is it not..?

    1. Re:And others? by gnu-generation-one · · Score: 1

      "In my opinion, the ONLY difference between the FREE office, and the one you have to PAY for, is that you get support for one of them. The decision is up to the people, is it worth it or is it not..?"

      Some people here are claiming that you can also get support for Microsoft Office. I don't know the details, but presumably it exists.

    2. Re:And others? by divine_13 · · Score: 1

      What i meant is that the PAID version you get support for (Microsoft Ofice), and the FREE one (Open Office), you simply don't.

    3. Re:And others? by gnu-generation-one · · Score: 1

      "What i meant is that the PAID version you get support for (Microsoft Ofice), and the FREE one (Open Office), you simply don't."

      That statement could be confusing to people who know that you get good support with OpenOffice. Where did you get the information that OpenOffice was unsupported? A simple glance at their website would be all that's needed to check.

    4. Re:And others? by divine_13 · · Score: 1

      My bad, i checked up on it, and it proves i must have misunderstood something in a discussion i had with some friends (about this very topic) a couple days ago.

  56. MOD PARENT UP!!! by Anonymous Coward · · Score: 0

    MOD PARENT UP!!! The price difference in liscensing is enormous, and the original poster probably did not intend flamebait.

  57. Third Page by Anonymous Coward · · Score: 0

    Another Writer feature that stood out for testers was the application's word-complete function, similar to the auto-complete function of many Web browsers. Writer attempts to complete words being typed based on words previously typed in a particular document. Deborah Hordych, a buyer at FN Manufacturing, liked this feature but said that users would have to be careful that Writer was suggesting an appropriate word.

    With a Belgian parent company, FN Manufacturing users were, not surprisingly, interested in Word 2003's translation capabilities. Using a document he created, Kevin Patten, a controller in FN Manufacturing's finance department, was able to use Word to effectively translate specific phrases from English to French, something Patten said he does frequently during his daily work routine.

    "Extras like the translation feature are a really nice touch because they cut down on the amount of time I have to spend on a document," said Patten. "Every minute I save on something like this is a minute I can spend working on something else."

    Suite considerations

    OpenOffice.Org 1.1.1

    Pros

    # No licensing costs As a free-software project, OpenOffice.org has no licensing.

    # Good integration among suite applications eValuation testers said, for example, that they appreciated being able to create new spreadsheet documents from within the word processor application.

    # Variety of export options OpenOffice.org ships with PDF export capabilities, as well as support for saving presentations in Flash format.

    Cons

    # File-format compatibility issues Although OpenOffice.org does a good job of handling Microsoft Office file formats, small formatting inconsistencies will require reworking of complex documents.

    # Lack of traditional support Office suites typically do not require much vendor support, but the fact that OpenOffice.org is an open-source project means software support must come from the community, generally spread out across various Web sites and newsgroups.

    # Interface differences OpenOffice.org is similar to Microsoft Office in its design, but users will need some time to grow accustomed to differences between the two.

    Office 2003

    Pros

    # Familiarity Most knowledge workers use some version of Microsoft Office already, and an upgrade to a new version of Office presents the flattest learning curve.

    # File-format compatibility Microsoft Office file formats are de facto standards, and no rival suite handles these proprietary formats as well as Office does.

    # Advanced features Office 2003 has more features and capabilities than competing suites. Although many users do not require or use much of this functionality, advanced users, particularly of spreadsheets, often find it vital.

    Cons

    # High licensing costs Microsoft Office licenses are priced at a few hundred dollars each--a cost that can be difficult to justify when your users require only basic productivity suite functionality.

    # Advanced features require latest versions Some of the most compelling features added to the last two versions of Office--such as extensible smart tags, document protection and Smart Document creation--are not backward-compatible with earlier versions of the suite.

    Next page: Excel vs. Calc

  58. Where's Outlook? by Sloh_One · · Score: 2, Insightful

    I dont think you can compare a complete package without including what comes with it. Doesnt that skew the results somewhat?

    1. Re:Where's Outlook? by Anonymous Coward · · Score: 0

      And like Access and Infopath? And collaboration capabilities with an online Sharepoint-like server?

      Oh yeah, but we got MS Word 2.0 almost figured out and duplicated. Yeehaw!

  59. Solution ... by Anonymous Coward · · Score: 0

    Download Office 2003. You pay nothing and you avoid OpenOffice. Works for me!

  60. Putting myself in admin's shoes by hal2814 · · Score: 1

    Looking from a software admin's perspective, if I haven't upgraded to a supported MS Office I probably don't care to. That's assuming I have plenty of older MS Office licenses.

    The real opportunity I can see for running OpenOffice and ditching MS Office is where we have X computers running MS Office and we have expanded to where we now need 2X computers running some Office software. If upper management wants to get out of that one cheap, I could probably strongarm them into adopting OO.

    The users would probably complain at first that they can't use Open Office because of a few small differences between it and MS Office. I got that a lot when we went from Office 97 to Office XP. I usually just remind them at that point how adept they are at running Browser-based games, P2P apps, and AOL IM while I'm not looking. A few new format/location changes in their office product won't kill them.

  61. The "editable" answer is rtf by WhiskerTheMad · · Score: 1

    If you need document compatibility from MSWord, save it to an rtf file. 5 mouse clicks. That's it. Opens in OO.o just fine. Even the most brain-dead customer can be trained to do this. Doesn't have the "Super-Mega-Microsoft-Man!" formatting, but for transferred docs, I find that it's rarely, if ever, needed. Granted, I'm a programmer, and I usually only receive bad data and technical documents in Word, but still...

    --
    Love your country always, but respect your government only when it deserves it. -- Mark Twain
    1. Re:The "editable" answer is rtf by Anonymous Coward · · Score: 0

      One day, son, you will discover tables. and headers and footers.

    2. Re:The "editable" answer is rtf by WhiskerTheMad · · Score: 1

      And on another day, *you* will discover a MS developer who uses such things, or, indeed, any appropriate documentation procedures whatsoever.

      ...Then again, maybe not.

      --
      Love your country always, but respect your government only when it deserves it. -- Mark Twain
  62. Re:Being someone who has converted a whole office. by pommiekiwifruit · · Score: 1
    My auntie was trying to go through a course in computer literacy. One of the tasks was to load a sample web site, copy/paste the page into a word-processing document, and save it. It really stumped her.

    Someone had installed openoffice on her machine and it stole the .doc association. The program (unlike word) was unable to perform the copy and paste operation from a browser (IE) and make it look vaguely readable (IIRC it dribbled characters down the right margin), so she spent hours/days trying to work out how to get it to work. Argh!

  63. Fourth Page by Anonymous Coward · · Score: 0

    Excel vs. Calc eVAL testers were split between those who use spreadsheets very little or for fairly simple tasks and those who are accustomed to using Excel 97/2000 as an analysis tool. The latter group includes some of FN Manufacturing's finance and engineering personnel. They leverage Excel's statistics capabilities, among others, and appreciated the improvements made to the Pivot Table feature in Excel 2003. OpenOffice.org's Calc offers a similar feature, called DataPilot, but testers had trouble locating it because of the differences in the way Calc and Excel are organized. Our advanced testers also were interested in Excel's Watch Window feature, something Microsoft added to the application in Office XP. A Watch Window is a separate, small window that remains "on top" and enables users to monitor a selected set of cells. Calc does not have a similar feature, but this wouldn't likely be a deal breaker for FN Manufacturing users because the versions of Excel they currently use don't offer this functionality. Among the more casual spreadsheet testers, the differences between the spreadsheet applications were less jarring. Romuald Dufour, an IT manager at Fabrique Nationale, said of Excel 2003: "There was not much difference between Office 2000, OpenOffice.org and Office 2003 for my use." Melinda Vause, who works in finance at FN Manufacturing, said Calc felt "similar to Excel, and it would be easy to learn the slight differences." Most of the Excel spreadsheets we used during testing were not heavily formatted, but we did experience compatibility issues between Excel and Calc. For the most part, these problems related to charts. OpenOffice.org tester Vause noted that "graph names were converted to row numbers in some cases, and some formatting was dropped." The severity of these issues differed from document to document, and the significance differed from tester to tester. FN Manufacturing bookkeeper Suzan Widener re- ported that the Excel-formatted spreadsheet she used during the eVal was compatible with Calc. However, Joan Curfman, who tested Office 2003 during the eVal but who had been part of an earlier OpenOffice.org test group, estimated it would take weeks to convert FN Manufacturing spreadsheets from Office 97 and 2000 to OpenOffice.org. Next page: PowerPoint vs. Impress

  64. People Didn't Notice by sigemund · · Score: 5, Interesting

    I work at a school -- We don't license MS Office for the students, but this year is the first that we have put MS Office on every faculty machine (about 60). I also put OpenOffice on every machine. We have been 100% Wordperfect until this year, but the new president "likes MS Office", so he's slowly forcing everything that direction. When I rolled out this year's install image, I had made a bit of a mistake (completely unintentionally). When someone double-clicks on a MS Office document, it opens in OpenOffice instead of MSOffice. This has basically "forced" everyone to use OpenOffice.

    And HARDLY ANYONE has noticed. Only two or three of the faculty (those who call themselves the Techno-elite . . . yeah right) have switched it back to MS. Most people don't realize they're not using MSOffice. I'm of the opinion that I could COMPLETELY remove MSOffice, rename all the OpenOffice icons to the MS equivalent, and we'd be in business.

    1. Re:People Didn't Notice by Anonymous Coward · · Score: 0

      I'd assume most of the people who do not notice anything do not do any real work and look forward to be replaced by a team of Indian outsourcers in the future or a software appliation doing their job for them.

    2. Re:People Didn't Notice by MooseByte · · Score: 1

      "When I rolled out this year's install image, I had made a bit of a mistake (completely unintentionally). When someone double-clicks on a MS Office document, it opens in OpenOffice instead of MSOffice."

      Sweet! We really need some kind of award for this sort of thing. Best Guerilla Open Source Conversion, 2004.

      (Not to be confused with gorilla open source conversion, which might get slippery as MS attempts to ape the open source model...)

    3. Re:People Didn't Notice by Anonymous Coward · · Score: 0

      Nice admission that you are not doing your business properly and that you are a partisan of communism who forces people to use your preferred programs.

    4. Re:People Didn't Notice by Spoing · · Score: 2, Insightful
      1. I'm of the opinion that I could COMPLETELY remove MSOffice, rename all the OpenOffice icons to the MS equivalent, and we'd be in business.

      I think you'd be right. I've had many conversations where people *think* they use software X when it turns out they have something else entirely. Asking if they want to switch, though, will lead to quite a bit of anxiety.

      --
      A firewall can not protect you from yourself. Turn off what you do not need. Do not use the firewall to do your work.
    5. Re:People Didn't Notice by EvilGrin666 · · Score: 3, Funny

      On an offtopic note, I've done a similar thing here with firefox. I used the Luna theme and the firesomething plugin to rename it to 'Microsoft Internet Explorer 7' and told everyone I was upgrading their PC. :)

    6. Re:People Didn't Notice by splorp! · · Score: 1

      Don't forget the icons.

      --
      Please don't humanize the morons around me. It makes me very uncomfortable.
  65. Article Text (in case of slashdotting)... by Anonymous Coward · · Score: 0

    Office 2003 vs. OpenOffice.Org

    April 26, 2004
    By Jason Brooks

    In recent years, open-source alternatives to Office have matured to the point where IT managers are beginning to investigate the viability of moving from the Microsoft Corp. suite to a license-free alternative. So when eWEEK Corporate Partner Ed Benincasa shared his desire to perform a user-based comparison between the OpenOffice.org project's OpenOffice.org suite and Microsoft's Office 2003, we saw a perfect opportunity to compare the suites under real-world conditions.

    Benincasa is vice president of MIS at precision machining manufacturer FN Manufacturing Inc., in Columbia, S.C. Microsoft Office 97 and Office 2000 are deployed to the 300-plus users at the site, and Benincasa is evaluating whether to move to Microsoft's latest suite, Office 2003, or the open-source OpenOffice.org 1.1.1.

    Benincasa is looking to upgrade because Microsoft has discontinued distribution of new licenses for Office 2000 and Office 97. Benincasa is exploring his office application suite options because he is concerned about the high cost of an upgrade to Office 2003. He also wants to prevent Microsoft's product release and support road map from dictating FN Manufacturing's upgrade timetable.

    "I'm not an anti-Microsoft person, and I think Office is a good product," said Benincasa. "However, we are cautious with our IT budget, and I'd prefer to spend money that directly relates to our business, like investing in things like hardware. Office 97 does everything we want it to do, and we would stay on that suite if we could. It pains me to have to spend money for features and functions most of my end users won't even begin to need."

    eWEEK Labs traveled to FN Manufacturing to put the two office suites to the test. We worked with Benincasa and members of his IT staff, as well as several representatives of the user population at FN Manufacturing and its related companies-Browning Arms Co., in Ogden, Utah, and parent company Fabrique Nationale (National Weapons Factory), in Herstal, Belgium.

    Also participating in the testing were Corporate Partner Kevin Wilson, product line manager of desktop hardware at Duke Energy Corp., in Charlotte, N.C., and Jeff Worboys, Duke's product line manager of desktop productivity applications.

    We worked with three groups of users, all of whom currently use Office 97 or 2000 for productivity tasks. We tested OpenOffice.org and Office 2003 with sample documents provided by eWEEK Labs and with the testers' own files. We concentrated our tests on the applications' capability and compatibility, as well as on user training requirements.

    During tests, most users had little or no trouble moving from their current suite to OpenOffice.org. However, for more advanced users-especially advanced users of Excel-OpenOffice.org did not fare as well.

    "The advanced users already push Microsoft Office to the limits and are constantly looking for more functionality, which OpenOffice. org may not be able to provide," said Tina Sanzone, application analyst at Browning. "For other users, however, we can easily customize OpenOffice.org to make it look pretty close to what they already have."

    Users who tested Office 2003 found the suite more polished and easy to use than Office 97 and 2000. However, only a few testers-again, mostly advanced users of Excel-said an upgrade to Office 2003 would provide them significantly more useful functionality.

    Benincasa said that he has rolled out OpenOffice.org on shop-floor computers for basic document viewing and that the application works well there.

    Those who participated in this eVal seemed, for the most part, receptive to a move to OpenOffice.org, but it's important to keep in mind that they volunteered for the test and, therefore, may be more open to a move than the bulk of Benincasa's users.

    In any case, all testers liked Office 2003 and said staying with Office would likely provide the smoothest upgrade path. "It'll be easier to

  66. Yep it's slow - here's the text by Anonymous Coward · · Score: 0

    In recent years, open-source alternatives to Office have matured to the point where IT managers are beginning to investigate the viability of moving from the Microsoft Corp. suite to a license-free alternative. So when eWEEK Corporate Partner Ed Benincasa shared his desire to perform a user-based comparison between the OpenOffice.org project's OpenOffice.org suite and Microsoft's Office 2003, we saw a perfect opportunity to compare the suites under real-world conditions.

    Benincasa is vice president of MIS at precision machining manufacturer FN Manufacturing Inc., in Columbia, S.C. Microsoft Office 97 and Office 2000 are deployed to the 300-plus users at the site, and Benincasa is evaluating whether to move to Microsoft's latest suite, Office 2003, or the open-source OpenOffice.org 1.1.1.

    Benincasa is looking to upgrade because Microsoft has discontinued distribution of new licenses for Office 2000 and Office 97. Benincasa is exploring his office application suite options because he is concerned about the high cost of an upgrade to Office 2003. He also wants to prevent Microsoft's product release and support road map from dictating FN Manufacturing's upgrade timetable.

    "I'm not an anti-Microsoft person, and I think Office is a good product," said Benincasa. "However, we are cautious with our IT budget, and I'd prefer to spend money that directly relates to our business, like investing in things like hardware. Office 97 does everything we want it to do, and we would stay on that suite if we could. It pains me to have to spend money for features and functions most of my end users won't even begin to need."

    eWEEK Labs traveled to FN Manufacturing to put the two office suites to the test. We worked with Benincasa and members of his IT staff, as well as several representatives of the user population at FN Manufacturing and its related companies&#151;Browning Arms Co., in Ogden, Utah, and parent company Fabrique Nationale (National Weapons Factory), in Herstal, Belgium.

    Also participating in the testing were Corporate Partner Kevin Wilson, product line manager of desktop hardware at Duke Energy Corp., in Charlotte, N.C., and Jeff Worboys, Duke's product line manager of desktop productivity applications.

    We worked with three groups of users, all of whom currently use Office 97 or 2000 for productivity tasks. We tested OpenOffice.org and Office 2003 with sample documents provided by eWEEK Labs and with the testers' own files. We concentrated our tests on the applications' capability and compatibility, as well as on user training requirements.

    During tests, most users had little or no trouble moving from their current suite to OpenOffice.org. However, for more advanced users&#151;especially advanced users of Excel&#151;OpenOffice.org did not fare as well.

    "The advanced users already push Microsoft Office to the limits and are constantly looking for more functionality, which OpenOffice. org may not be able to provide," said Tina Sanzone, application analyst at Browning. "For other users, however, we can easily customize OpenOffice.org to make it look pretty close to what they already have."

    Users who tested Office 2003 found the suite more polished and easy to use than Office 97 and 2000. However, only a few testers&#151;again, mostly advanced users of Excel&#151;said an upgrade to Office 2003 would provide them significantly more useful functionality.

    Benincasa said that he has rolled out OpenOffice.org on shop-floor computers for basic document viewing and that the application works well there.

    Those who participated in this eVal seemed, for the most part, receptive to a move to OpenOffice.org, but it's important to keep in mind that they volunteered for the test and, therefore, may be more open to a move than the bulk of Benincasa's users.

    In any case, all testers liked Office 2003 and said staying with Office would likely provide the smoothest upgrade path. "It'll be easier to introduce Micro

  67. Woops by Anonymous Coward · · Score: 0

    Excel vs. Calc

    eVAL testers were split between those who use spreadsheets very little or for fairly simple tasks and those who are accustomed to using Excel 97/2000 as an analysis tool.

    The latter group includes some of FN Manufacturing's finance and engineering personnel. They leverage Excel's statistics capabilities, among others, and appreciated the improvements made to the Pivot Table feature in Excel 2003. OpenOffice.org's Calc offers a similar feature, called DataPilot, but testers had trouble locating it because of the differences in the way Calc and Excel are organized.

    Our advanced testers also were interested in Excel's Watch Window feature, something Microsoft added to the application in Office XP. A Watch Window is a separate, small window that remains "on top" and enables users to monitor a selected set of cells. Calc does not have a similar feature, but this wouldn't likely be a deal breaker for FN Manufacturing users because the versions of Excel they currently use don't offer this functionality.

    Among the more casual spreadsheet testers, the differences between the spreadsheet applications were less jarring. Romuald Dufour, an IT manager at Fabrique Nationale, said of Excel 2003: "There was not much difference between Office 2000, OpenOffice.org and Office 2003 for my use."

    Melinda Vause, who works in finance at FN Manufacturing, said Calc felt "similar to Excel, and it would be easy to learn the slight differences."

    Most of the Excel spreadsheets we used during testing were not heavily formatted, but we did experience compatibility issues between Excel and Calc. For the most part, these problems related to charts.

    OpenOffice.org tester Vause noted that "graph names were converted to row numbers in some cases, and some formatting was dropped."

    The severity of these issues differed from document to document, and the significance differed from tester to tester.

    FN Manufacturing bookkeeper Suzan Widener re- ported that the Excel-formatted spreadsheet she used during the eVal was compatible with Calc. However, Joan Curfman, who tested Office 2003 during the eVal but who had been part of an earlier OpenOffice.org test group, estimated it would take weeks to convert FN Manufacturing spreadsheets from Office 97 and 2000 to OpenOffice.org.

    Next page: PowerPoint vs. Impress

  68. Not This Debate Again by Nintendork · · Score: 2, Troll
    Comment: Look, you no longer need to pay for Microsoft Office!
    Response: Yeah, but what about Outlook? What about Access? What about Publisher? The client/server relationship in Outlook gives a lot of useful features. Until the open source community makes a robust product to compete directly with Outlook, the topic is moot. Many businesses still have crappy Access mdb files providing a front end for SQL. Surprisingly, every organization has a moderate percentage of people that use Publisher. When you bend over to buy Office, you get a complete product with every little feature that your employees seem to actually use. Also, there's no cost in support, training, and downtime. If 90% of other businesses are using Office, we'll be using it to ensure smooth transactions. Business does not revolve around the IT department and their open source advocating,Microsoft hating soldiers.

    Comment: Office has downtime because it's crap and displays errors constantly.
    Response: That's funny. Every computer I've deployed hasn't had this problem. Maybe you should go back to your "For Dummies" books. Don't forget to do some reading to understand Exchange so you don't fuck up the server. Of course if you do fuck things up and are unable to fix them, it's all Microsoft's fault. The Man is out to get you.

    Comment: Outlook will infect your network with uber-viruses and kill puppies!
    Response: Puppies are evil and a company that doesn't keep up on patches and AV software when using the most targeted software is just asking to be punished.

    -Lucas

    1. Re:Not This Debate Again by grunt107 · · Score: 3, Interesting

      Perhaps it is you that needs experience. Although it has gotten better over the years, the MS products have had serious bugs that advanced-functionality users have repeatedly experienced. For specfific examples, try these: While opening a document from a WINDOWS2000 server, MSWord(also 2000) dies and corrupts the file. At what point is there a user fuck-up? Maybe they should not have double-clicked to start the file up and done a File|Open instead. Dumbasses. Or the same error in reverse, where changes were made and the save dies (icon selected), again corrupting the file and thereby losing the changes (the backup save is close but not complete). Perhaps the user should have done File|Save. Shitheads. And the Man IS out to get me... It's time to start skimming the gene pool

    2. Re:Not This Debate Again by justins · · Score: 1

      Publisher is trash. Unlike those other products its market share among users is tiny, a rounding error. Of course there can be said to be lots of users since it's part of the "Office" package.

      --
      Now before I get modded down, I be to remind whoever might read this that what I am saying is FACT. - bogaboga
    3. Re:Not This Debate Again by evilviper · · Score: 1
      Comment: Office has downtime because it's crap and displays errors constantly.
      Response: That's funny. Every computer I've deployed hasn't had this problem. Maybe you should go back to your "For Dummies" books.

      I don't see how anything a user does could legitimately cause an application to crash. We aren't talking about people installing the wrong version of Libary XYZ... It's just a matter of clicking on pretty buttons, and opening, saving, and closing documents. How can a user fuck that up?
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    4. Re:Not This Debate Again by Nintendork · · Score: 1
      Good question. I honestly don't know. I've really only seen hosed shit on the 9x family of OSes. I basically put that Comment/Response in there because it's a common reverse FUD argument. :)

      -Lucas

    5. Re:Not This Debate Again by Nintendork · · Score: 1
      "Perhaps it is you that needs experience...While opening a document from a WINDOWS2000 server, MSWord(also 2000) dies and corrupts the file."

      Maybe you could back up that statement with links to pages describing the problem or mounds of newsgroup threads complaining about the problem. I searched google and found nothing relevant.

      -Lucas

    6. Re:Not This Debate Again by geomon · · Score: 1

      When ever I read comments like this one I think to myself "What is the point of the rage?"

      If you are saying that OpenOffice has no hope of ever becoming useful, then I have to ask "Useful to whom?". It seems that the company profiled in this article have found a good use for OO and they will be using it. What is the problem with that?

      As for your rant about Outlook, I use Evolution and am perfectly happy. I work in an enterprise environment and haven't noticed a bump in the road yet.

      In fact, I use 90% open source products for every task at work. The only product that I need Windows for is my electronic time card. That particular application is an in-house software package that relies on another Windows-based product.

      If you are pissed that people can work through their day without Microsoft products, perhaps you need to look at the source of your rage.

      After all, I'm not that upset that people use Microsoft....

      --
      "Rocky Rococo, at your cervix!"
  69. My OO experience by IgD · · Score: 1, Interesting

    I do a lot of PowerPoint presentations in my line of work. I played around with OO for a bit especially the Presenter application. Two key points:
    1) There seems to only be a single slide theme in there. OO needs to bundle more presentation templates in there. (Fortunately I have my own)
    2) It's hard to browse between slides. With PowerPoint, all you have to do is hit page up or down to change slides in the editor. OO has these weird tab things you have to click on.

    1. Re:My OO experience by Anonymous Coward · · Score: 2, Informative
      2) It's hard to browse between slides. With PowerPoint, all you have to do is hit page up or down to change slides in the editor. OO has these weird tab things you have to click on.

      I use Impress in OO quite regularly, don't know what you're talking about, because I use pgup and pgdn all the time to navigate between slides. In fact, just to make sure I'm not crazy, I just tried it, and it pgup and pgdn work just fine to switch between slides.

    2. Re:My OO experience by CommandNotFound · · Score: 1

      1) There seems to only be a single slide theme in there. OO needs to bundle more presentation templates in there. (Fortunately I have my own)

      Agreed. However, what I usually suggest to people that need templates, fonts, etc, is to purchase StarOffice, which is Sun's "distribution" of OOo, with which they bundle extra fonts, lots of templates, a local database, etc. For about $75 at CompUSA for 5 personal installs, it's a good offer. Volume licensing is about $25-30 per seat, and schools get it for free. Plus, since it is 100% file compatible with OOo, it's relatively "future-proof": in case Sun drops the product, you'll still be able to work on your documents using OOo.

      2) It's hard to browse between slides. With PowerPoint, all you have to do is hit page up or down to change slides in the editor. OO has these weird tab things you have to click on.

      PgUp/Down should work fine. Also, if you look at the far right of the window, you'll see the small buttons for the different views: outline, slides, notes, fullscreen, etc.

  70. Germanys leading computer magazine c't did a test by flippah · · Score: 3, Informative

    comparing ms word, StarOffice and other word processing software, finding out, that ms word was almost unusable in comparison.

  71. Compatibility.... Right. by Chordonblue · · Score: 5, Insightful

    Uh.. I hate to tell you folk this but let me let you in on a little secret... .DOC documents have incompatibilities with varying versions of MS OFFICE! :O The HORROR!

    Geez, people treat .DOC as if it's some sort of Mecca of compatibility. Truth: It SUCKS and it's BROKEN. I mean, everything's cool, as long as you don't go back too many versions, or use the wrong copy of Works, right? Well... In light of this, how can it be said that OOo is any less compatible only being 3 years old?!

    You know, not every .org can afford to keep up with General Electic's IT budget. Smaller schools such as ours can't just plunk down this kind of money every two years to insure compatibility with MS's latest fashions.

    With OOo's XML I do look forward to being able to see my documents 20 years from now just as they are today (hopefully on a flat screen the size of my house of course).

    Seriously. When I arrived at this school we had students using different versions of Works and Office at home and in the dorms (not to mention Wordperfect and even Wordpad!) Then you had international issues with MS Office, which I understand most of these are resolved now in 2003. Still...

    Open/StarOffice let us completely standardize our documentation here. It allowed me to offer a free copy of the software to every student, parent, and teacher. It's not perfect, but then neither is MS Office.

    --
    "...Well, there's egg and bacon; egg sausage and bacon; egg and spam; egg bacon and spam; egg bacon sausage and spam..."
    1. Re:Compatibility.... Right. by Anonymous Coward · · Score: 0

      But if you have a flat screen the size of your house, where would you keep the screen? :)

    2. Re:Compatibility.... Right. by johnnyb · · Score: 1

      "With OOo's XML I do look forward to being able to see my documents 20 years from now just as they are today"

      XML is not the panacea you think it is. It's just a different way to write data structures. If you don't change the data structures, you're stuck with the same mess even if it's in XML.

  72. Correction (to be technically accurate) by gosand · · Score: 2, Insightful
    Even if your whole company migrates, you still have to deal with people who use Microsoft Office. To be technically correct, they have to deal with you.

    That sounded like an oddly "In Soviet Russia" comment, but I think you see my point. They are the majority, therefore they "win" when it comes to battles. That is how Word got its foothold, that is how it is going to keep it. I say Word instead of Office, because they are all just tagalong junkyard dogs. The word processor is what got them there.

    --

    My beliefs do not require that you agree with them.

    1. Re:Correction (to be technically accurate) by stephenbooth · · Score: 1

      Depends to a large degree on the nature of the relationship. If they're your supplier in a non-monopoly market then it's true that they have to deal with you. However if they are the customer in a non-monopoly market then you have to deal with them. Remember the golden rule, them what's got the gold make the rules.

      Totally agree with the Word vs Office point though.

      Stephen

      --
      "Don't write down to your readers, the only people less intelligent than you can't read" - Sign on Newspaper Office Wall
    2. Re:Correction (to be technically accurate) by drinkypoo · · Score: 2, Interesting

      Most inter-corporation communication that takes place as .DOC files could as easily be .RTF. The primary problem is not that Microsoft locks people in (although it certainly is an issue) but that people are dumb and/or poorly trained, like the headhunters who want a .DOC resume (and will not accept any other format) so that they can make comments in it. If you offer them plain text or a rtf, they'll say, how can I handle that?

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:Correction (to be technically accurate) by Anonymous Coward · · Score: 0

      If you offer them plain text or a rtf, they'll say, how can I handle that?

      Send them plain text with a .DOC extension, it's a convention that's older than MS Word (and it's damn irritating that Microsoft hijacked a standard plain text extension for their proprietary format, but I digress).

      They'll think you don't know jack about fonts or formatting, but it'll work for them.

  73. Re:The Word/open answer is NOT PDF by managerialslime · · Score: 2, Interesting

    /rant on/

    Haven't we covered this many times before?

    Assuming only one of your users (whether you support 1 or 1,000 of them) needs to exchange editable complex documents with a MS Word shop even occasionally. Adobe doesn't cut it, nor do any of the commercial or open products. (Try a complex document with images and outlines within different parts of a table.) Yuk!

    So...... if you start by converting your existing base of users to an open product, you are already supporting TWO word processors and the conversion of documents between same.

    Now you've got to deal with resentment between those users who think you are "favoring" the ones you "let" buy MS Word. Can you say Career Limiting Maneuver (CLM)? Sure I knew you could.

    I don't care if Word costs $100 a year per copy and open is free because the competent support desk resource costs are far and away our resource whose demand far exceeds hours available.

    Meanwhile, any external vendor who tries to send us non-MS stuff has never given us grief when we require .doc format of them.

    I'm not saying this is fair. I'm not saying this is right. I am saying this is reality.

    Either we legally and ethically reverse engineer EACH .doc interface as it evolves or face many slow and painful years prior working toward open products.

    I'm more hopeful by colinux (http://www.colinux.org/) where one has a fighting chance of introducing non-MS components (PHP, MySQL, Apache) and running them in tandem with MS office as needed.

    /rant>

    --
    Live Long and Prosper - Thanks Leonard. You are missed.
  74. Waiting for god[OO]t by Anonymous Coward · · Score: 0
    apologies to Samuel Beckett...

    I d/l-ed OO a couple of months ago, to try it out... I've since removed it, and decided to check, again, next year. My conclusions were (basically):

    OO might be fine for joe/jane six-pack, but there are (currently) some issues:

    compatability
    capability
    compatability
    &c.

    My main bytch would be in the implementation of Calc: it's nowhere near the same league as Excel.
    When I tried to open some of my .xls files in Calc, I got a whole bunch of junk -- formulas which did not, and could not translate between the two applications.
    When the basic formulas couldn't be translated (yes, I read the documentation, tried manually translating functions, and gave up -- Q:how does Calc deal with array functions? A: It *doesn't*) I despaired of ever getting complex analysis translated between the two (with the current release, at least).

    So... to ya'll @ OO.org... get some statististicians/mathamaticians/&c. on the programming team for Calc, issue a press-release/post, when ya've got something more impressive than a basic DBGrid wrapper, and I'll check it out in the next revision.

  75. OOo major bugs must be fixed first... by torok · · Score: 2, Interesting

    I love the principle behind OOo and wish them all the luck, but until they fix some of the major bugs, like the three-year-old autofilter bug in calc that allows you to modify/delete data that you can't see (Bug 2977), OOo will remain the tool of secretaries and non-power-users. One cannot use calc for serious scientific work (yet). *sigh*

  76. So it takes up to 10 seconds by 16K+Ram+Pack · · Score: 1
    to do the convert?

    If it's saved as a .SXW, then opened, how does it compare with a .DOC?

    A lot of the problems are to do with the switch, not the running. In other words, they are one-off costs.

    For most conversions, I've found no problems, with a few minor issues, where some manual adjustment has been required. Then, it's in .SXW.

  77. Sometimes OOo has BETTER .doc compatibility by arete · · Score: 1

    OOo may not have perfect filters for dealing with formatting MSOfc files, but I've definitely had it successfully open MSOfc files that office wouldn't open. I believe it was a file that had crossed from a pc to a mac; office just puked and crashed on it. (Also, you can't get wordperfect filters for MSOffice for the mac - only for the PC, which sucks. my recollection is this isn't true in OOo)

    The only thing I can say in defense of MSoffice is
    the OOo does always seem to be one interface generation behind - which usually doesn't matter. Not having an OSX interface definitely kills it for some people, though - it looks too much like a Windows program. The last OOo I was using (1.1RC5, I believe) looked basically like Office 2k, in my opinion. Actually, I hate the XP interfaces, but not everybody does.

    --
    Looking for freelance Actionscript (Flash/Flex) or ColdFusion work and/or freelance developers. Email me, put Slashdot
  78. Open Office needs to use MS Installer Technology by Anonymous Coward · · Score: 1, Informative

    Deal breaker for a school system in my area: It does not install right on multi-user windows 2000 machines. Each user has to do a mini-install, and many places don't want to give people this right. OOo says they will be using MS Installer Technology in version 2, so that will be a big help.

  79. International support on OS X by .com+b4+.storm · · Score: 4, Interesting

    One of the main problems with OpenOffice on the Mac is that it does not yet use Aqua for its user interface, and a side effect of this is you cannot use the different international input modes in OS X to type in OO. So I can't just switch to Chinese and start typing in OO, as it does not know how to handle it. Without that, half my use for a word processor goes out the window.

    There may be a way to rig the X11 environment or OpenOffice itself to allow Chinese input in another fashion, but it's just one more usability knock against the program when run on Mac OS X. Ugly UI, incosistencies with the Mac's interface conventions, international input kludges, etc. Not to mention the performance issues, and missing niceties like AppleScript automation (which can be done on ANY native OS X app, even if it's not designed for it), non-crappy file dialogs, etc.

    Microsoft Word may have its share of problems, but at least it can start in less than 45-60 seconds, and it follows most of the Apple UI conventions. So while OpenOffice is nice, it definitely is not a decent substitute for Office X at this stage.

    --
    "Wow, you're like some kind of superhero able to ward off happiness and success at every turn."
    -- Ryan Stiles
    1. Re:International support on OS X by smoker2 · · Score: 1

      45 - 60 seconds ?! I just opened OOo writer, the first time since I turned on the computer today - 12 seconds. If thats an indication of Mac OS-x speed then I'm happy running linux. ( I closed it again, did something else, then opened it back up - 3 seconds. Only a 1.4 Athlon with 512 RAM, not a cray )

    2. Re:International support on OS X by .com+b4+.storm · · Score: 1

      45 - 60 seconds ?! I just opened OOo writer, the first time since I turned on the computer today - 12 seconds. If thats an indication of Mac OS-x speed then I'm happy running linux.

      Well, I'm including the couple of seconds it takes X11 to load and initialize, and then for OOo itself to start. It is indeed rather slow to load, and buggy - but this isn't the fault of OS X in either case. When Microsoft bloatware that isn't even fully native can load faster, it says something about the code or the way it was compiled.

      --
      "Wow, you're like some kind of superhero able to ward off happiness and success at every turn."
      -- Ryan Stiles
  80. Article fails to mention Sharepoint Office 2003 by Forgery · · Score: 5, Interesting
    Unless I missed it, the article fails to mention anything about Office 2003's Sharepoint portal. Although sold as a separate product, this is the next step in the evolution of office products. From what I can tell, OpenOffice is still competing with 1998-2000 era products for base functionality. For small-medium offices, Sharepoint can become an entire document management system and workflow all integrated very tightly with Office 2003.

    Say I'm creating an Outlook 2003 group appointment. With 2 clicks (inside Outlook), I can create a portal site for the meeting which includes a discussion list, document/picture library, agenda, surveys, etc. No programming and very easy for the average user to accomplish.

    Say I'm in Word working on a document and I'd like to get my attorney to look at it. With 2 clicks (inside Word), I can create a portal site to allow him to review the document. We can discuss it using the discussion features, and he can create different versions. Using the web folders functionality, this entire process is seemless (no downloading the file locally, editing it, and uploading...just hit save and it saves automatically back to the portal).

    1. Re:Article fails to mention Sharepoint Office 2003 by Anonymous Coward · · Score: 0

      And the percent of buisnesses that will set this up correctly are what 4%? MS does make some impressive stuff when it works, but in all honesty I have yet to see any company with less than 200 employees set anything up correctly.

    2. Re:Article fails to mention Sharepoint Office 2003 by dasunt · · Score: 1

      Unless I missed it, the article fails to mention anything about Office 2003's Sharepoint portal.

      [ Description snipped. ]

      There's a feeling you can get during nethack (or any other good roguelike) when you're at a deep enough level and you see a new type of monster for the first time.

      That feeling is "This is probably very, very bad. Run away! Run away!"

      Your description of Sharepoint gives me the same feeling.

    3. Re:Article fails to mention Sharepoint Office 2003 by Anonymous Coward · · Score: 0

      Yeah, and I have ZOPE setup to do this for my OOo documents. What is your point?

    4. Re:Article fails to mention Sharepoint Office 2003 by danharan · · Score: 1
      "prevent Microsoft's product release and support road map from dictating [our] upgrade timetable."

      "I'm not an anti-Microsoft person, and I think Office is a good product," said Benincasa. "However, we are cautious with our IT budget, and I'd prefer to spend money that directly relates to our business, like investing in things like hardware. Office 97 does everything we want it to do, and we would stay on that suite if we could. It pains me to have to spend money for features and functions most of my end users won't even begin to need."

      Your concern is that OOo is competing on 1998-2000 functionality, but this business person obviously doesn't care about anything more.

      I am guessing that the features MS is adding are mainly needed to keep people updating. Focusing on features instead of actual end-user needs is not going to get us any further; if 20% of features make 80% of users happy it only makes sense that we start with those.
      --
      Information: "I want to be anthropomorphized"
  81. My Mac Open Office Experience by aflat362 · · Score: 2, Informative
    I tried open office for Mac OS X. I generally don't like Microsoft and was looking for an open source alternative to office

    Open office would be a nice product but it doesn't integrate well with OS X. You can't copy an image from one OS X program and paste it into Open office. That was my biggest problem. It would also be nice if it wouldn't rely on X11. It doesn't have to be an aqua app or anything but just run natively.

    I ended up buying AppleWorks instead and it is great. much better than Office and obviously flows with OS X computing a lot better than Open Office.

    As a side note I uninstalled the Microsoft Office Test drive that came with OS X long before the trial period expired.

    --

    Conserve Oil, Recycle, Boycott Walmart

    1. Re:My Mac Open Office Experience by RatBastard · · Score: 1

      I, too, bought AppleWorks. And I hate it. Other than its piddling database, I don't use it anymore. I moved all of my documents and spreadsheets to OOo because it just works better than AppleWorks. Sure, you can't cut and paste and it's not all shiney and purty like an Aqua app, but so what? Having used many different GUIs it doesn't bother me. The horrid text scaling in AppeWorks kills my eyes, however.

      And I also removed the Office X test drive long ago.

      --
      Boobies never hurt anyone. - Sherry Glaser.
  82. You missed a very KEY word by gosand · · Score: 1
    a potential good fit for smaller companies

    If a small company can look at the weaknesses of a product, they can honestly decide whether or not to use it. Now you might think that the ones you listed are big issues, but they might not be . It would depend on the company. I can certainly see how some companies could look at the list of flaws and still decide to use it.

    --

    My beliefs do not require that you agree with them.

    1. Re:You missed a very KEY word by winkydink · · Score: 1
      ...and if frogs had claws and lived in toilets, using a toilet to take a dump might not be a good idea either.

      I can certainly see how some companies could look at the list of flaws and still decide to use it.

      Citing examples might help your point.

      If there were a company with no Finance Department, no contact with the outside world, and users that were willing to support themselves (or had sufficient IT resources to hold their hands), OO could be a potential fit, but the liklihood of a company like that existing is about as great as the aforementioned frogs.

      --

      "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    2. Re:You missed a very KEY word by be951 · · Score: 2, Insightful
      If there were a company with no Finance Department....

      Whoa. Don't hurt yourself jumping to conclusions. It was your assertion, not an established fact, that so many advanced features are lacking in OO.org that a finance department couldn't function. From the article, however,

      Melinda Vause, who works in finance at FN Manufacturing, said Calc felt "similar to Excel, and it would be easy to learn the slight differences."
      and
      FN Manufacturing bookkeeper Suzan Widener reported that the Excel-formatted spreadsheet she used during the eVal was compatible with Calc.
      Finally,
      However, Joan Curfman, who tested Office 2003 during the eVal but who had been part of an earlier OpenOffice.org test group, estimated it would take weeks to convert FN Manufacturing spreadsheets from Office 97 and 2000 to OpenOffice.org.
      Note that there is no mention of impossibility or the apocalypse.

      If there were a company with ... no contact with the outside world....

      Again, no users cited this as a major issue. Support was also a con, but given the similarity of the apps and the general ease with which the users transitioned, it didn't appear to be a deal breaker. If you've got something besides FUD and hyperbole, I'd be happy to consider your point of view...

    3. Re:You missed a very KEY word by winkydink · · Score: 1

      Users in the article were self-selecting.

      --

      "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    4. Re:You missed a very KEY word by be951 · · Score: 1
      Users in the article were self-selecting.

      Nevertheless, you haven't presented any evidence that they are not fully aware of their own needs.

  83. Specialized Software Supports MS by cenonce · · Score: 4, Interesting

    I have put OpenOffice on three machines in our office, but mostly for the ability to open and use Excel and PowerPoint files. I have used Writer in place of Word and it was pretty quick to learn and I wouldn't complain about some of the problems with it when it is free and very full featured.

    But, in our field (legal), we need Word or Word Perfect. So, we've been buying copies of Works 2003 which contains Word XP/2002 at 40 bucks a pop on eBay. We just don't need Excel or PowerPoint to pony up for MS Office, and can use OO.org when we need those programs.

    I would love to go to OpenOffice in its entirety, but the problem is that many popular and specialized programs in the legal field support Word or WordPerfect and will never support something like OO.org (heck, our scheduling program doesn't support the main file being on a Linux server, which would have saved us some money for getting additional licenses for WinNT).

    Our scheduling program (Amicus Attorney) supports creating documents through its scheduler/address book only though Word or WordPerfect.

    Until OO.org figures out a way to interact with specialized programs in specialized fields (legal, medicine, engineering, etc), I think it will be hard for many companies to make a switch.

    1. Re:Specialized Software Supports MS by AeroIllini · · Score: 1

      "Until OO.org figures out a way to interact with specialized programs in specialized fields (legal, medicine, engineering, etc), I think it will be hard for many companies to make a switch."

      But that's not OO.o's problem. Microsoft has nothing to do with these third party program vendors; they do not make MS Office "interact with specialized programs" any more than they make Excel interact with that VB macro you just wrote. All they do is publish an API, and let the third-party people go nuts. OO.o is doing that, too, because they are open-source. Everything they do is published and available for easy integration.

      It's possible to have some sections of the company running MS Office and other sections (that don't need to use the proprietary third-party software) using OpenOffice. The transition can be gradual. But as soon as the bottom-liners start to notice how much money they are saving by not buying into MS's forced upgrade and support scheme, they will put pressure on the company to aquire third-party accounting programs that DO interface with OpenOffice, and the transition will be completed.

      Additionally, third-party software developers should be *jumping* at the chance to also support OpenOffice format in their output documents. First of all, OO.o is far easier to code for, since the documents are all in PLAINTEXT XML and FULLY DOCUMENTED. Compare this with the proprietary binary format used by MS Office. Secondly, OpenOffice is clearly becoming a viable competitor for MS Office; any third-party company that refuses to support them can kiss their market-share goodbye.

      "So, we've been buying copies of Works 2003 which contains Word XP/2002 at 40 bucks a pop on eBay. We just don't need Excel or PowerPoint to pony up for MS Office, and can use OO.org when we need those programs."

      eBay, huh? I hope it wasn't this one, since I have a good feeling it's pirated. The real MS Works Suite comes on CD, not DVD, and the box design is very different. The real thing also costs $99. It would be highly ironic if a legal firm ended up using pirated software they bought on eBay...

      --
      For security, the MD5 hash of this message and sig is 09f911029d74e35bd84156c5635688c0.
  84. Meaning ... by Anonymous Coward · · Score: 0

    What you write or what they write? Either way, if you're a teacher, and a computer program can tell better than you, I think that confirms my theory regarding why I find high school so boring.

    OTOH, what if we could leverage the F-K'ing algorithms into spam-filters? Or use the F-K algorithms on a date ... "was that too complex for you to understand? The F-K quotient was pretty low"

    1. Re:Meaning ... by StacyKr · · Score: 2, Interesting

      What I write. I'm not a high school teacher - I will be an elementary school teacher. I've used it to determine the grade level of the test questions and directions I'd written for a fifth grade language arts test. If I write an assignment of test, and I run it through Flesch-Kinkaid, and it comes through a 8.5, I need to simplify my test. Unfortunately, some of my 5th grade kids might be on a 3rd grade reading level - so having my test directions and questions at the 8th grade level would be unfair. Its not used to "dumb down" an assignment - its used to simplify and clarify - and its much more difficult to judge the readibility of a text than it seems. Run an essay or composition through it - see what you get. Cheers.

  85. It's even easier than that by bonch · · Score: 1

    Since the 2000 versions (which is the earliest version of Office I ever used), all I ever did was right-click on it and click "Hide." Gone for good.

    Of course, since XP Clippy isn't even on by default. I always forget he exists until some Slashdotters mentions him.

  86. The most important comparison by Decaff · · Score: 5, Insightful

    The article misses the most important reason to consider Open (or Star) Office - portability. Its a well-established (but unfortunately often forgotten) good business principle to never tie yourself in to one supplier.

    Until a couple of years ago there was no 'good enough for most purposes' alternative to MS Office. Now there is, and companies finally have freedom to choose their desktop systems.

    Switch to Open Office and you can migrate gradually to Unix or Linux desktops using the same Office system throughout. The mere possibility of doing this should be more than enough justification for most businesses evaluating Open Office.

    1. Re:The most important comparison by NineNine · · Score: 1

      Switch to Open Office and you can migrate gradually to Unix or Linux desktops using the same Office system throughout. The mere possibility of doing this should be more than enough justification for most businesses evaluating Open Office.

      That's a great statement, but it ain't true. Our business doesn't need an Office package. Our hangup are other, specialized programs.

    2. Re:The most important comparison by Decaff · · Score: 1

      That's a great statement, but it ain't true. Our business doesn't need an Office package. Our hangup are other, specialized programs.

      Its true for a reasonable value of 'true', that is for the majority of all desktop systems and for almost all enterprise workstations.

  87. Pro's and Con's chart idotic by bangular · · Score: 3, Insightful

    Sometimes I question the intelligence of the people writing these things. People were complaining about trivial things. Large documents not saved in their native format taking as long as 10 extra seconds to open. Be fucking glad you can open them at all in open office. Office can only open it's own native file formats. If anything, I'd bitch Office can't open other formats. Furthermore, cons were listed as basically "OpenOffice.org isn't Office, so your users won't be used to it". Statements like that are moronic. Of course it's not Office. It stands on it's own. All the cons basically stem from "It's not Office". People complained about things as trivial as they had to learn new key combination shortcuts. If your organization is so fickle that you'd choose Office over OpenOffice.org because of different key bindings, slightly different layout, and documents taking slightly longer to open, then I say go ahead, waste your money.

    1. Re:Pro's and Con's chart idotic by TrikerII · · Score: 1

      I can't help but wonder what they mean when the post that "File-format compatibility Microsoft Office file formats are de facto standards, and no rival suite handles these proprietary formats as well as Office does." is pro vs a con when it's just as well said that OO does OO documents better than any other office suite, isn't that a mute point? "I can run faster thant anyone slower than me", well DUH!

      --
      Life is to be experienced, not frowned upon. -Uknown
    2. Re:Pro's and Con's chart idotic by archen · · Score: 1

      Sometimes it can be rather slow though. Opening a 48meg PowerPoint presentation (and only 31 pages =P ) in Impress takes about 3-4 minutes on my Athlon 2000. Obviously I know that I'm lucky to be able to open it, but if I were a regular user I don't think I'd be very happy about a huge wait like that.

    3. Re:Pro's and Con's chart idotic by Samhaine · · Score: 1

      I'm sorry. I must have been confused during my install of MSOffice, thinking that the entire dropdown section on converters existed. Since there's no OO.o converter, there must be no other converter plugins in existence.

      Note made for future reference, thanks

    4. Re:Pro's and Con's chart idotic by Anonymous Coward · · Score: 0

      Damn it, it's MOOT point not MUTE point, stupid. Geez.

    5. Re:Pro's and Con's chart idotic by skifreak87 · · Score: 1

      There's a difference between comparing using OOo or using MS Office and compatring the benefits between STICKING w/ MS Office and CONVERTING TO OOo.

      In the first case, it's a no-brainer in my head (except for the support issue, but as has been mentioned, odds are there's an IT person doing support NOT Microsoft - so just have your IT person look the stuff up elsewhere or ask different friends).

      In the second case, it's not. As I'm sure anyone who's worked in a medium sized or bigger office has seen, many people don't know anything about computers and if the menus aren't organized EXACTlY the same way, they're going to need help. THe question is, is their lessened productivity while adjusting (plus your IT guys time) offset by the lessened cost (esp when a lot of windows computers come w/ MS Office loaded on them already). Or in my dad's law firm where there is no IT person but 1 lawyer who's computer savy and helps out w/ people's issues, is it worth her not working (and thus not billing out at her rate of several hundred dollars per hour) for x hours because she's installing OOo and helping everyone learn how to use their new software?

      For most /. geeks, the time it takes to learn a new software program that performs the same/similar function as another one is most likely minimal (assuming it's a well-written program). For many people, the time will be infinite unless someone shows them how to use it and it will still take a while for them to remember where stuff is/how to do stuff. Conversions aren't always justified because they'll be cheaper if the new practice is continued forever (what if 10 years from now, something new and proprietary and better comes out?). Furthermore, the "It's not the same as what I've been using for x years" is a perfectly valid argument for NOT switching.

  88. Sigh by bonch · · Score: 1

    Hooray, another pointless Clippy joke that illustrates Slashdotters haven't used a version of Office later than '97 (just like BSOD jokes).

    I've never seen Clippy on any of my Office installations. I only ever saw him on the Office installations in college, which used 2000. It was just a matter of right-clicking and telling him to "Hide." Never saw him again.

    Meanwhile, OpenOffice has that godawful light bulb that pops up every 30 seconds when any little event happens. How the fsck do you turn that off?! Grr.

    1. Re:Sigh by whoever57 · · Score: 0, Flamebait
      Meanwhile, OpenOffice has that godawful light bulb that pops up every 30 seconds when any little event happens. How the fsck do you turn that off?! Grr.

      Do you really need an answer to that? Are you really so clueless that you can't find out how to turn off the help agent?

      OK, so I'll give you a tip: there is a website called Google and a quick search reveals a number of hits. The first hit shows you how to enable the help agent and by implication, how to disable it.

      There, was that easy enough?

      --
      The real "Libtards" are the Libertarians!
    2. Re:Sigh by Anonymous Coward · · Score: 0

      > Are you really so clueless that you can't find out how to turn off the help agent?

      Well, if the help agent is any good, you shouldn't need Google. Tell Clippy to kill himself, for example.

  89. Re:Some of FN's Products by Anonymous Coward · · Score: 0

    Moderators this is on topic. Remember an earlier article about a LUG prez resigning of the military application of Linux? Yeah, I though so. This is exactly the same. People need to know that OO is being used to create weapons of mass destruction.

  90. Switching from OOo to Office by Anonymous Coward · · Score: 1, Interesting

    To help readers guage the ease with which corporations could switch from MS Office to OpenOffice, the article includes caveats like the following:

    "Certain Impress capabilities, such as three-dimensional text in presentations, did not carry across to PowerPoint."

  91. from the site by commodoresloat · · Score: 4, Informative
    As this is still a prototyping project, it is merely a proof of concept intended for software engineers to examine the methods used and hopefully provide a springboard for focusing our discussions and thoughts on the final, and arguably most complex, stages of this port.

    This is hardly even "semi-beta stuff." It's "proof of concept." Which means it's great if you're a programmer and want to tinker, or you just want to see what Open Office for OSX will look like in a year or two, fine, but if you actually have to use Office to, I don't know, prepare documents or something, you're better off sticking with the X11 version. And if you want a real OSX interface, you're better off with MS Office. I don't like MS, but that's what I use, because it gets the job done.

    If you're interested in development releases of Office products, you might also check out AbiWord which has also just been released for OSX, but again, it's not ready for prime time.

    1. Re:from the site by mmurphy000 · · Score: 2, Interesting

      I'm writing a book using NeoOffice using its edition of Writer, and have written a few training presentations using its edition of Impress, and have made a bunch of spreadsheets with its edition of Calc. The latest rev is fairly stable. It's a tad pokey to launch and eats up RAM, but stability hasn't been too problematic.

  92. What about tomorrow? by VodkaFish · · Score: 3, Insightful

    One problem that all companies have with moving to open-source stuff like this is that they truly wonder if it'll be around tomorrow; or in what form. If the core developers for this have a falling out, the project can cease, or even worse, it starts splitting into many different directions. While it's easy for a home user to pick their favorite flavor, a company simply doesn't snap it's fingers to make decisisions most of the time. With MS, they know the whole place can quit and be replaced. Sounds silly, but when it comes to mid-level technical people who are simply worried about the people in the office and how quick they can get their work done (and not having to upgrade too often or explain new things too often), this matters a ton.

  93. medical dictionary by midgley · · Score: 1

    hang on, it'll be along soon...

  94. Other way around, no? by MikeCapone · · Score: 1

    The free OO is very expensive if you use it to actually do work(what a concept). If OO just burned up an extra 10 minutes a day for my users by being buggy or quirky, that would cost me $60,000 per user(users bill at $150/hour)!!!! I think $500 for a copy of office 2003 is cheap!

    If they spent an extra 10 minutes a day, wouldn't it mean that they'd bill their clients an extra 60,000$? Making the company richer.

    Heh.

  95. I'm with you on this. by FreeLinux · · Score: 1

    For some reason it has become unacceptable for people to consider changing the way they work or think. How was Microsoft so successful at making people this way?

    There will most certainly be difficulties in converting any enterprise, large or small from MS Office to Open Office and the larger the enterprise the bigger the problem it will be. But, these problems are not insurmountable!

    The fact is that many/most corporations have already been through just such a conversion. Before MS Office there was a product called WordPerfect Office and everybody used it. Microsoft came along and offered some better features such as a decent GUI and Object Linking and Embedding(OLE) as well as a competitive price and people started switching. WordPerfect reacted too slowly and allowed a momentum to build. But, not everyone was interested in the new features and countless WordPerfect Office users refused to ever give up venerable office suite. But, as time went on and more and more people started using the incompatible .DOC format, the WordPerfect stalwarts realized that they were going to have to switch.

    Most of them did the conversion and for many of them it took years to finish. Some companies still haven't finished converting from WordPerfect to MS Office, even after years of work toward that end. The point is though that they all survived. They all learned the new MS way of doing what they needed to.

    Today, Open Office offers a very similar feature set to MS Office. Open Office offers good, though imperfect, .DOC compatibility. Most of all Open Office offers a price that can't be beat. For a company that has just finished a conversion from WordPerfect to MS Office or is still on the throws of such a conversion, switching to Open Office may not make sense yet. But, for most others, refusing Open Office simply because it is not exactly the same as MS Office or because it will take a little while to get used to it is just ludicrous. How did MS convince people that any change is too much trouble?

    1. Re:I'm with you on this. by praxis · · Score: 1

      Microsoft came along and offered some better features such as a decent GUI and Object Linking and Embedding(OLE) as well as a competitive price and people started switching.


      Yes, so a new suite would need to offer a large benefit of new and useful features to cause a mass exodus, not just the same amount of (or smaller amount of) functionality as the incombant. IMHO. MS Office 2003 adds Tablet PC inking functionality, task panes, research panes, SharePoint services, and more.

  96. OO Needs to Concentrate on Own Path by johndeerejedi · · Score: 1

    Yes, OO needs to be compatible with MS Office in order to be sold. However, they will never ever ever be 100% compatible because the file formats are "closed" and MS would sue all of you if you managed to reverse engineer the format 100%. Not to mention it will change again in Office 2005, 2007, and so on just to keep people buying the latest version.

    OO needs to concentrate on being "compatible enough" for most people, and extending functionality and useability on their own path. In the end this will help them against MS office because MS must change things around to justify selling new versions, whereas OO can maintain a stable interface and user experience.

    Support is also a major issue for companies. I can just imagine some government agency IMO deploying OO and then having to tell the CIO they "downloaded it off some website". Furthermore, when the first user starts screaming for support, you'd better be sure what you are doing and be able to get the answer. That's why many just suck down the money for MS because they can guarantee support and they can blame MS if there's a bug or security hole, etc. Open source code only does that IMO any good if they know how to read it and are willing to bet their job there are no security holes.

  97. Except that XML ... by Anonymous Coward · · Score: 0

    is a panacea - or closer to it than .doc. While it's true that XML structures will change, they're text, meaning that anyone with 10 minutes and some knowledge of Python/Perl/$script_language_in_10_yrs can write a script to convert XML type 1 to XML type 2.

    That's partially because OO's XML schema is open, and partially because it's text-based, rather than binary. Heck, if I'm on a computer without OO, I can (in a pinch) edit my OO files by hand in Notepad.

    1. Re:Except that XML ... by johnnyb · · Score: 1

      "While it's true that XML structures will change, they're text, meaning that anyone with 10 minutes and some knowledge of Python/Perl/$script_language_in_10_yrs can write a script to convert XML type 1 to XML type 2."

      Not necessarily. You apparently haven't been exposed to some of the crap that passes for XML. For example, I wouldn't say that this is any more useful than binary data, but it's valid XML:

      You can convert Word from it's different forms with Perl/Python/Whatever as well, and in all cases, you have to know what the structures MEAN. That's true for XML as well as binary data.

      Simple formats are simple whether their representation is binary or XML. Complex formats are still complex even if they are represented via XML. The only help that XML gives is that it is (a) editable by a text editor, (b) _potentially_ human readable, but ONLY if it was designed that way, and (c) allows you to share the tokenizer with more than one application. There are a few other advantages of XML, but truth be told, it's only a step forward if Microsoft _chooses_ to make it's XML format a step forward.

    2. Re:Except that XML ... by Anonymous Coward · · Score: 0

      The OOo file format documentation is 100s of pages long. 10 minutes my ass.

      Put 5 different versions of OOo on millions of machines, and you WILL have the same compatibility issues as with MS Office.

    3. Re:Except that XML ... by Anonymous Coward · · Score: 0

      For example, I wouldn't say that this is any more useful than binary data, but it's valid XML:

      Maybe if it hadn't been swallowed by Slashdot I would have been able to give you an Insightful mod...

  98. What kind of MS support have you gotten? by mveloso · · Score: 4, Insightful

    When people talk about support, they always say "hey, you can always call MS."

    But have you? Do you? When a problem occurs, the go-to guy is the IT guy in the company. And that guy (or gal) either searches the net or asks a friend.

    Have you, and IT person, ever called the MS helpline? If so, were you able to get an answer?

    1. Re:What kind of MS support have you gotten? by Anonymous Coward · · Score: 0

      the two times i called them:

      1. they had me send them a 2 gig dump file.

      2. they had me reinstall advanced server from scratch.

      the other times i refused to pay $300/incident to talk to a lackie on the phone.

    2. Re:What kind of MS support have you gotten? by AuMatar · · Score: 4, Informative

      I actually have once. When they wanted me to pay for support to submit a bug, I laughed at the guy and hung up.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    3. Re:What kind of MS support have you gotten? by dzelenka · · Score: 2, Funny

      That reminds me of the joke about the helicopter lost in the fog. He needed to figure out where he was so he hovered next to the first building that he found and held up a sign that asked "Where am I?" Someone in the building made a sign and held it up that said "In a helicopter!" Hmmm, said the pilot, "That's accurate, but totally worthless information. This must be the Microsoft support center!" He was then able to chart a course safely back to the airport.

      --
      Bah!
    4. Re:What kind of MS support have you gotten? by Anonymous Coward · · Score: 0

      Yes actualy, the year before we started to swich over to open source we had some massive proablems with our new windows 2000 servers. So the first thing we tried to do was call up MS. There responce was very infomitive and helpful and whent something like this 'Piss off I don't care'. Definitly one of the most usful and help full call I've ever made, because after that I started to evaluate the actual cost of MS vurces open source.

      Funny thing was last year we had one of there saled personal stop by and whanted to know why we didn't plan on upgrading our servers and desktops. My answer 'Piss off I'm working.'. Ahh memorys :)

    5. Re:What kind of MS support have you gotten? by RetroGeek · · Score: 2, Funny

      A guy in a ballon is lost. He drifts close to a hill. On the hill is another guy.

      The man in the balloon asks "Where am I?" The guy on the hill replies "You are in a balloon 30 feet in the air".

      The guy in the balloon replies "You must be in IT. Everything you have told me is completely true, yet it is of no use to me".

      The guy on the ground says "You must be a manager."

      Balloon guy, "Yes, how did you know?

      Goounf guy, "Because 5 minutes ago you were lost. Now you are still lost, but now it is my fault!"

      --

      - - - - - - - - - - -
      I am a programmer. I am paid to produce syntax not grammar. Deal with it.
    6. Re:What kind of MS support have you gotten? by YrWrstNtmr · · Score: 2, Informative

      Have you, and IT person, ever called the MS helpline? If so, were you able to get an answer?

      Sure...a few times. This last time, it was an issue regarding the registry, and a tool from MS to migrate into AD. A hive on the Registry was, due to this tool, made read only. A particular Outlook application we were building needed user access to this hive.

      So, we ended up having 4 tier 2/3 MS guys (AD, Office, Win2000) on the phone for almost 2 full days. Way more cost to MS than the $250 we paid for the support call. I found them helpful, knowledgeable, and we got the answer in the end.

      Years ago, we had a programming issue in Visual FoxPro. "How do we do X?" The MS guy ended up saying, "No, it can't be done that way"
      Two days later, we called him back and said "Hey...here's how you do it"

    7. Re:What kind of MS support have you gotten? by killjoe · · Score: 1

      Holy shit. You spent two days with tech support before you got an answer?

      That truly sucks. How much did cost you to have members of your IT team on the phone for two days? why wan't the answer in the documentation in the first place? Nobody in any newsgroup came up with an answer before two days?

      I don't think I have ever waited two days to get an answer to any question in a listserve or a newsgroup.

      --
      evil is as evil does
    8. Re:What kind of MS support have you gotten? by YrWrstNtmr · · Score: 1

      It was a very weird problem.

      Why a particular user configuration wouldn't install a custom Outlook form (and other, similar ones would)
      Discovering exactly which reg hive was at fault
      How that reg hive got modified in the first place (MS AD migration tool, which only happened with some users, not all)
      The best way to deploy changes to that hive, globally, with no user interaction.
      testing, testing, testing

      It wasn't "ask a question, and wait two days", but rather a lot of discussion. And the '2 days' was really maybe noon to 5, and then 8:30 to noonish the next day.

      You've never had a weird problem? Everything is always perfectly documented? Riiiight.

    9. Re:What kind of MS support have you gotten? by killjoe · · Score: 1

      "You've never had a weird problem? Everything is always perfectly documented? Riiiight."

      I have had lots of weird problems. Once I had a weird problem with veritas that took almost a month to figure out. Needless to say it wasn't veritas who figured out the problem. All that money they took from my company and they were useless in the end. I once had a problem with access. After two weeks of trying to get a solution from MS I just gave up and rewrote a huge portion of my application. Six months later MS finally admitted that my problem was a bug and suggested a workaround.

      Whenever I have have a "weird" problem it's always with a commercial product. The support contracts that we have (and we have lots of them) end up being useless because it takes days to get any resolution at all and we waste a ton of time on the phone. I once wasted the better half of a week on the phone with tech support with a weird problem.

      Oddly enough none of the open source stuff we have has weird problems. Things just work. Whenever I have a problem I post to the listserve and usually get an answer within hours. Of course that's only if I haven't found the answer in google already which happens about 80% of the time.

      My experience shows me that commercial support pretty much sucks. It makes the PHBs happy but it's not much help to the guys who make things work.

      --
      evil is as evil does
    10. Re:What kind of MS support have you gotten? by rodgster · · Score: 1

      Compaq Proliant 1600 running software mirror (I didn't do it).

      KB articles about compaq and the raid driver were known w/ NT SP6 SRP.

      Waited 6 months. No KB articles about the scsi (not the raid) driver.

      Installed SRP about midnight (security Rollup pack).

      BSOD.

      Rescue install replaced overwritten files. Nada. Many many other things tried. Compaq clueless.

      Nothing on google. Nothing in MS KB. Finally called MS (about 3 AM). While giving CC info, tried one last thing. Broke software mirror with 2K rescue install. Bingo.

      Canceled the support call (saved myself $250). Called back Compaq, told them the solution to their problem.

      I don't know if it's true, but I've been told that articles don't make it into the public KB until they've had 50 support calls for the same issue.

      50x250=$12500

      Can you say Support Tax?

      --
      Who will guard the guards?
  99. Not to mention... by bigchris · · Score: 5, Funny

    ... that water is more healthy than Pepsi.

    Hey, this part of the analogy even works when comparing OpenOffice.org to MS Office!

  100. READ THIS by Anonymous Coward · · Score: 1, Interesting

    It will be _VERY_ difficult to make OO read and save perfectly MS Office docs. What we need to do is to install both in the same machine and start producing documents with OO.

    I started doing this, and it promotes the knowledge and use of OO. As of version 1.1.1, I am proud to present it to the people. Right now, MS Office CANNOT READ OO docs _AT ALL_. ***Isn't this a great advantage?*** In a few years, when MS Office finally can read and write OO docs, it will be too late or too expensive for people to pay for MS software just to read their OO documents. Office is its worst enemy. Too bloathed, too user un-friendly, too expensive, and the power that it has is not really a big deal for 90% of the users. It is just that it is the "default" application that converts a PC into a typewritter machine. People is surprised when I install a program without the need of a stupid number (as if a # were to stop illegal copying...), and to print PDF is a brilliant add-on. Very well done! Did I stay it is multi-plataform compatible too? This is a modern kind of software my friends.
    Hint: Have you ever switched the IE icon with Mozilla's, and the MS Word icon with the one from OO and saw what happened? ;).

  101. You must be a manager! by bigchris · · Score: 1

    After all, no IT dept runs a well oiled machine, as we all know.

  102. No you don't. That's a myth. by Anonymous Coward · · Score: 0

    With a free product, your own IT guys are the only resource if you encounter a bug or difficult error situation. If you're paying for a license, you have another level of support, i.e. the developer.

    Have you ever tried to get support for a bug in MS Office? It's non-existant (the support that is... not the bugs, which definitely exist). You agreed to the EULA that the software was not fit for any purpose. And you PAID big-time to do so.

  103. LOL! by bigchris · · Score: 1

    Too funny.

  104. Charity Pricing by Mr.+Neutron · · Score: 1

    The Microsoft charity licensing is pretty nice. The non-profit I do IT for can get Office XP Pro at $62/seat.

    Of course, these days, what with OO.o, Mozilla Mail, Trillian, Gimp, etc, there is becoming less and less of a need to purchase commercial software.

    --
    dinner: it's what's for beer
    1. Re:Charity Pricing by MartinG · · Score: 3, Interesting

      The Microsoft charity licensing is pretty nice.

      Well it seems nice on the face of it.

      Some believe that Microsoft only offer it cheaper to charities because if they didn't then open source would ne used instead, and they would rather reduce the price just enough to stop that happening.

      --
      -- MartinG To mail me: echo kewyjlcxyzvjfxbqwh | tr bcefhjklqvwxyz .@adgimnoprstu
    2. Re:Charity Pricing by Mr.+Neutron · · Score: 3, Insightful
      Some believe that Microsoft only offer it cheaper to charities because if they didn't then open source would ne used instead, and they would rather reduce the price just enough to stop that happening.

      If an organization chooses a commercial product for $62/seat over an open source product for gratis, is that the fault of the commercial product? Seriously, either the organization doesn't know any better, or the open source product lack sufficient goodness. But don't blame Microsoft for pricing themselves competitively.

      --
      dinner: it's what's for beer
    3. Re:Charity Pricing by killjoe · · Score: 1

      Can we blame them for not pricing all their customers the same? It doesn't seem fair to charge one person 300 and another 60 does it? How does a monopoly get away with that?

      I guess I should not complain too much. Anything that slows down the MS profit juggernaut is a good thing. Every dollar not charged to a charity is one less dollar in Bill Gates pocket.

      --
      evil is as evil does
    4. Re:Charity Pricing by MartinG · · Score: 1

      Seriously, either the organization doesn't know any better, or the open source product lack sufficient goodness. .. or the commercial product vendor knows the playing field is not level because they have a near monopoly in said market and people want to send each other documents.

      If their product was 5x the price, the inconvenience of not being able to read ms-word documents prefectly may well be out weighed.

      My point is that they don't have to match price with the open source product even if both products have equal "goodness" because folks naturally want what everyone else has all other things being equal. It's the reason monopolies form in the first place.

      --
      -- MartinG To mail me: echo kewyjlcxyzvjfxbqwh | tr bcefhjklqvwxyz .@adgimnoprstu
  105. An OO.o island.... by Harmotech · · Score: 2, Informative

    I work for a GE subsidiary and I took the initiative to load OpenOffice on my machine here at the office.
    I have yet to have anyone complain about spreadsheets or text documents from my machine.
    True, I will often have formatting trouble when I open documents that have a special MS feature enabled, but other that than that, OO.o is all I use.

  106. OpenOffice & Visio by Crackez · · Score: 2, Interesting

    I know visio isn't part of MS Office, but it might as well be. I have had to use it almost as much this semester as word, and visio was the only thing that prevented me from doing several large (15-50 page) papers in OOo. If they had a visio workalike, they (I'd) be set.

    1. Re:OpenOffice & Visio by NullProg · · Score: 1

      Do what I did. Use Dia (http://www.lysator.liu.se/~alla/dia/) to create the chart/UML/diagrams etc. Save it as a PNG. Import it into your OOo document.

      Dia's not as polished as Visio, but it suffices.

      Enjoy,

      --
      It's just the normal noises in here.
  107. MS Office IS Free! by Anonymous Coward · · Score: 0

    I believe that you guys are all missing the point. MS Office is probably free for companies like FN Manufacturing. As a matter of fact, everything is free to the guy holding the machine gun.



    FN Manufacturing Website


  108. Why OpenOffice Will Never Catch Up by McSmiley · · Score: 4, Funny

    Newsforge reports on why OpenOffice will never catch up to Microsoft Office. Worth a read!

    --
    "I compare [open source vs. non-open source] to science vs. witchcraft." linus
  109. Poisoned by Trinition · · Score: 3, Interesting

    I feel like I've been poisoned. I used MS Word )and the other Office programs) for years. I recently dumped it in favor of OO. Mind you, I never used Word heavily, nor do I use OO heavily now.

    But I still can'y (read: not patient enough to) figure out how to do some of the things I could easily do in Word. The arrangement of the menus and toolbars just feel foreign after growing accustomed to Microsoft's.

    This isn't necessarily MIcrosoft's fault (I could just as easily have been addicted to an alternative program, just less likely due to Microsoft's dominance.) And it's not OO's faultm either. They shouldn't make their toolbars and menus look just like Microsoft's and limit their "innovation" (I hope MS hasn't trademarked that word!)

    Nonetheless, my mind is poisoned and its taking some time (instead of effort) to purge myself.

  110. MOD PARENT DOWN by Anonymous Coward · · Score: 0

    You obviously have to look at the Total Cost. Microsoft Office works with Windows and everyone knows how to use it. Simple. You don't have to hire techies to setup your network if you don't have them. You don't have to retrain all of your employees either at VERY expensive classes or at the expensive of even more expensive productivity. Hell, it even costs money to THINK about switching to research which one costs more in the total cost.

    Are you a moron? Have you ever held a job?

  111. OR... by The+Spoonman · · Score: 3, Interesting

    you could have a qualified admin who can do BOTH. I realize it's a difficult concept for most unix admins to grasp the concept of being proficient in more than one tool, but...there it is...

    --
    Which is more painful? Going to work or gouging your eye out with a spoon? Find out!
    http://www.workorspoon.com
    1. Re:OR... by Anonymous Coward · · Score: 1, Interesting

      wow. skilled at both?
      that's got to cost a company an arm and a leg to hire someone who's got dat many skillz. ;-) but seriously, most companies can't even afford the single skilled exchange server admin. so they toss up small biz server w/exchange and then watch it wilt. that's when they call me, cause yes, I know both. and i charge a pretty penny.

      either way i see it, small/med size companies are screwed...UNLESS...they have someone who can spend the extra time learning some decent admin skills (we're talking sacrifice here, cause it's usually on top of their real job).

      the problem with that is that they will usually go microsoft and learn just enough to bring the server up...just to watch it go down a couple of months later.

      Hey! I'm not complaining. I make a good living off these poor bastards.

      The one's that switch to a freebsd/linux solution get majorly cut rates from me though, cause future maintenance will be easy, remote and quite painless.

      the exchange server on the other hand...

      to phb of small companies:
      "you want the exchange version of those neato shared calendars, contacts and posty notes? you're gonna pay dearly, one way or another"

    2. Re:OR... by killjoe · · Score: 1

      According to MS you don't need high power sysadmins. Anybody could run exchange. I doubt a business that's running exchange is going to hire a high power sysadming like that, it would totally throw out their TCO calculation.

      --
      evil is as evil does
    3. Re:OR... by The+Spoonman · · Score: 1

      Well, my company does it with me...Of course, MS is right, Exchange IS "install and forget", so no, you really don't need a "power sysadmin".

      --
      Which is more painful? Going to work or gouging your eye out with a spoon? Find out!
      http://www.workorspoon.com
  112. NeoOffice is *REALLY* reliable. by VValdo · · Score: 3, Informative

    it's great if you're a programmer and want to tinker, or you just want to see what Open Office for OSX will look like in a year or two, fine, but if you actually have to use Office to, I don't know, prepare documents or something, you're better off sticking with the X11 version.

    I know they have that disclaimer, but I've used Neooffice/J (the Java version) for work-related purposes for about three months now. The newest version is really stable and has a lot of Mac-specific bells and whistles including Mac fonts, traditional apple-key commands and shortcuts, the OS X mac print dialog, and much, much faster reaction time than the x11 version (in my experience).

    I'd recommend giving it a try. For actual use. Really.

    W

    --
    -------------------
    This is my SIG. There are many like it, but this one is mine.
  113. the only reason it doesn't go to big companies... by dAzED1 · · Score: 2, Insightful
    "Corporate Partner site Duke Energy Corp., in Charlotte, N.C., for example, has a user base of 25,000 and benefits from Microsoft's volume licensing program. While open-source software suites are free, the ancillary costs associated with a move from Microsoft Office would be much higher for an enterprise of Duke's size than for a company like FN Manufacturing."

    So, its the cost of changing that is important. However, if you were going to be starting a new 25,000 member org, OO would be a better choice. At that point, you don't have to worry about those "ancillary costs with a move," since you won't be moving.

    Forward - thinking CIO's will look past that move cost, and also consider the security benefits.

  114. The Fish is a little too happy... by Anonymous Coward · · Score: 0

    ...for what is about to become of him too. Isn't that just a wee bit disturbing?

  115. Great for 'light' users by Goglu · · Score: 4, Informative

    I deployed OpenOffice to our call-center agents, in order to facilitate communication with them. This choice was mainly driven by cost: we couldn't afford the implementation of applications like SharePoint portal and didn't want to invest in license fees for the agents. Although most agents are not power users, they were very familiar with the MsOffice suite. Furthermore, they are allergic to change and don't do any effort to understand what could be the cause of that change, and how it can improve their work. Our biggest worries were that 1) our templates would have to be reworked, 2) the agents would lose all productivity while fighting with this new application, and 3) the application would stop working. These worries were not justified. 1) We had one template to rework, but it was already an approximation of a PDF document that was delivered without source by our supplier. The corporate templates were not used by the agents and they were mostly 'receivers' of the documents. Even if the memos became misaligned, they were still readable and agents didn't complain. 2) The agents required no training at all! As I said, they are light users and seldom produce documents. When they do, they use mostly the tools on the standard toolbar. The only issue was that we had to show them how to 'Save as...' when they had to share their documents with the back office. 3) The application was very stable. We were running it on Windows NT4.0 workstations (the ACD client runs only on NT...) and appart from a slow startup, the agents had no problem. In conclusion, I can recommend using OpenOffice for a targeted group, that doesn't produce many documents and communicates the documents internally.

  116. Strange... by bonch · · Score: 1

    Strange how any study posted remotely negative toward Linux is torn apart by Slashdotters, but any IBM or VA sponsored study that glorifies Linux is held up as "proof" and never, ever questioned.

    I still remember that "Linux Most Breached OS on the Net" study, and all the dancing people did to avoid the study's conclusion.

    I'm not so insecure that a fault in my OS is a chink in my ego. If a study says something bad about my OS, big fucking deal...I acknowledge it and patch or configure around the problem. I mean, it just doesn't piss me off the way it pisses off other people. Maybe it's just me. Same with console wars and whatever other religious debates take place...

    1. Re:Strange... by eddy · · Score: 1

      Did you see me posting cheerfully in the "Linux Most Breached OS on the Net" article, or what's your point?

      You've not fallen for the 'hivemind' fallacy, have you?

      --
      Belief is the currency of delusion.
  117. Migration costs? by Anonymous Coward · · Score: 1, Insightful

    I don't understand the problem with migration if you are using MS Windows. Damn it.

    Migration means that you already have MS Office.

    MS Office and OO.o are not mutually exclusive. You can have both installed on every Windows machine. So, old documents can be acessed with MS Office and new documents can be produced in OpenOffice.

    Why do people think about trashing MS Office CDs and licenses when the subject is migration? You can have both for some time!

    Stop bitching about costs. There are no such huge costs.

  118. Re:You've got to be kidding...No, Pretty Serious by xsbellx · · Score: 2, Informative

    - It doesn't work for advanced Excel (read: The Finance Department).

    The article was rather unclear as to this being a compatablity or functionality issue. In other words, is the problem OO cannot work with very complex Excel sheets or OO does not natively offer the required capablities.

    - Support options are limited (read: DIY in a small company with limited/nonexistent IT resources to begin with).

    I am not sure what you are trying to get across with this comment. Are you implying that Microsoft will supply code fixes/enhancements because you asked them?

    - It takes as much as 10 seconds longer to open big docs sent in Office format (read: anything sent to you most people outside the company).

    I can assure you, OO is infinitely more accurate and far faster when opening MS-Word files than Word is when opening OO documents. Please try it for yourself if you don't believe me.

    And, let's overlook Outlook in the comparison. (Evolution, Thunderbird, et. al. do not offer the same functionality)

    It has been my experience that Outlook and Evolution offer similar levels of functionality. However, Outlook does work much better as an Exchange client than does Evolution, even with Ximian Connector.

    --
    If VISTA is the answer, you didn't understand the question
  119. We shall overcome! by Dawn+Keyhotie · · Score: 3, Insightful
    We will have won the war when you read, in a major trade rag/website, the following question:

    How well does MS-Office handle (import/save) OpenOffice documents?
    Cheers!
    --
    "The only good windmill is a tilted windmill."
  120. Re:Being someone who has converted a whole office. by FictionPimp · · Score: 1
    I've had a simmilar problem with FireFox.

    I was trying to email a friend a table from a webpage. We have to use outlook 2003 here at work due to exchange, but they let me run FireFox for a browser after I showed them it doesnt hurt anything.

    Anyways, I would highlight the table, copy it, and paste it into a email and it would be totally unformatted. After about 5 tries I fired up IE and it worked perfectly.

    So anyone know if its a problem with outlook or a problem with Firefox? I dont seem to notice this at home with FireFox/Thunderbird combo.

  121. Sharepoint is MS's take on a Wiki... by Spoing · · Score: 4, Interesting

    (cut and paste from email)

    Microsoft SharePoint is Microsoft's take on a Wiki.

    Search google for "wikiwiki"/"wiki wiki" for details.

    Important: If you haven't delt with wikis before, I suggest taking some time to look at them. Very very interesting stuff. Very practical as an information collaboration and storage/search system.

    The differences in Microsoft's approach are basically;

    * Document-centric -- specifically MS Office document suite from Word through PowerPoint with very tight integration with the FrontPage way of page design.

    * Good for checking or logging existing documents into the system.

    * Good for people who basically want a filing cabnet for Microsoft Office documents.

    These good points cause problems that are not usually an issue with other Wikis;

    * SharePoint is not easy or practical to use if the primary tasks involve;

    + Colaboration in general.
    + Searching existing data.
    + Editing/creating links and subdocuments.
    + Auditing.

    IF you deal with folks where Microsoft lock-in is perfectly fine (as SharePoint inceases lock-in), and the negitive parts of the software are also not concerns, go for it. Otherwise, treat it like any other Wiki and decide from the list of available ones not just this one brand.

    --
    A firewall can not protect you from yourself. Turn off what you do not need. Do not use the firewall to do your work.
  122. OOo free training video by Anonymous Coward · · Score: 1, Interesting

    Has anyone considered making an OpenOffice training video and releasing it on a freely-distributable CD image? If I ever used either of these programs for more than plain text I'd consider doing it. What software would you need to capture the screen video (showing new users where commonly used things are in menus, or walking through and interactive Basics of OOo program)? Just a thought. It'd only have to be done once unless the basic functions changed in newer versions.
    And yes, I know there is Documentation and Help files, but some people just want to be spoon-fed or walked-through.

  123. Free upgrades by gilesjuk · · Score: 4, Insightful

    Lets not forget that at the moment it might be less functional, but you will be able to upgrade for free. The more people use and contribute to Open Office the better it becomes.

    1. Re:Free upgrades by Anonymous Coward · · Score: 0

      Is that why it still sucks after several years of hearing this? Yes, I have tried it, even the recent version.

      Raiding your neighbor's garbage is free, and it will continue to be free. Is it of any value, though?

  124. The Comparison Is Not Relevant... by pandrijeczko · · Score: 2, Interesting
    The vast majority of MS Office users use it because it happens to be "free", either as a volume MS licensing deal through their place of work and/or because they have access to MSDN CDs such that they can make copies and run it illegally at home. I know of absolutely no individuals who run a legal copy of MS Office at home due to actually going into a store and buying it.

    The fact is that if those individuals were forced to pay 200 Dollars/Euros/Pounds for MS Office, I am sure all of them would seriously look at the additional features that MS Office provides over OpenOffice.org and decide then whether or not they are worth that money.

    I am not defending OOO's "inferiority" to MS Office, the fact is that it is purely a matter of perception - I personally, for example, do not embed one document within another or use VB programming - therefore OOO's feature-set is perfectly adequate for me and the only problem I have with it is importing some documents that others have created with MS Office.

    Likewise, if MS Office is the accepted benchmark for office packages currently, then I hope that OOO evolves to the point where that benchmark is challenged purely on the basus of document compatibility and useful features.

    However, everyone should remember that MS Office is a commercial package that most people run illegally. Any comparison should take cost of the respective products into account and whether it is worth buying MS Office purely because of the extra features it has over OOO.

    --
    Gentoo Linux - another day, another USE flag.
    1. Re:The Comparison Is Not Relevant... by BCW2 · · Score: 2, Interesting

      Some of us have said for years thar M$ Office constantly growing list of "features" is just bloatware personified. I doubt if many people use more than a third of them. The rest are fluff, makes an impressive list, but useless.

      I have used Office at school, but at home I used Lotus Smart Suite for ten years. I learned on WP5.1 for Dos(which all word peocessors are a developed clone of) and Lotus 123 for Dos. Now I use Open Office. Never owned or pirated M$ Office, never will.

      I would pay for OO just to never see clippy again.

      --
      Professional Politicians are not the solution, they ARE the problem.
  125. OO's Style Driven Interface by Uggy · · Score: 4, Informative

    Even though style can be used in Microsoft Word, I find that in OO it's a sort of mandated policy. OO encourages you to, out of the box, use styles to define everything. It goes along with CSS web standards. Structure your data first, then style it up. OO forces you do that.

    I find that when I get people using the stylelist they are more effective presenters, writers, motivators, can sell their ideas better, and waste less time reusing old documents for new purposes. They sat down and took the time to structure their thoughts.

    If they want extra space around all Paragraphcs, bullets, headers (level1-levelx), fonts, backgrounds, anything you can think of, they just click it in their style dialog.

    Makes re-using proposals a breeze. Change some content, one click, update table of contents, and bam - new proposal made specifically for that special client.

    I find MS Word aids you in being sloppy in the short run. You want a heading, click "bold" change text size, etc. A lot of important documents are rendered un-reusable via this method. I've watched people literally spend all afternoon, changing font sizes, indents, bullets, just because the boss wanted a different look.

    Get people on OO and they'll be more effective. It's a no-brainer.

    --
    Toddlers are the stormtroopers of the Lord of Entropy.
    1. Re:OO's Style Driven Interface by mlippert · · Score: 1

      Hmm, that's interesting because it's OO's style approach that keeps making me return to Word.

      Now I agree that Word really does seem to let people ignore using styles, but when I tried OO it didn't seem any better, and for me it was much worse, because I like to use styles when I write my documents.

      In Word, I use Normal view, not page layout view (which I find incredibly annoying, who needs to see the white space borders around your text representing the paper?!), and I have the style area showing (usually at about .5-.7inch). This allows me to quickly scan though a document and see which paragraphs have the wrong style applied.

      I do this frequently when working on someone else's document when they didn't use styles, or on my own, when I initially write stuff and more structure becomes clear after I've composed more of the document, so I need to go back and apply new styles to stuff I've already written.

      If OO would only offer these 2 features (a normal mode with line breaks showing as a dotted line instead of 2 or more screen inches of whitespace, and a style area or some equivalent method to see the styles applied to all the visible paragraphs simultaneously), I think I would switch.

      Mike

    2. Re:OO's Style Driven Interface by Uggy · · Score: 1

      I don't know, but I think View --> Online Layout is the layout you're looking for (no page style, just end to end text with line breaks showing inline).

      Although, I agree you can do the whole Bold/Size/Style thing in OO to simulate structure, I find that people have an easier time of it in OO.

      --
      Toddlers are the stormtroopers of the Lord of Entropy.
  126. Article fails to mention OpenGroupware by Phatmanotoo · · Score: 2, Informative

    Not prime-time ready, but it's getting there... (OpenGroupware). It's getting built on much better foundations than Microsoft's, of course.

    For the time being, if you want a solution that works now and if you don't mind that it's not so closely integrated to your Office apps, you might consider Plone.

  127. Re:Not As Cheap As It Sounds by Anonymous Coward · · Score: 0

    It doesn't sound cheap to me.

    100,000 employees X 67$ = $6.7 million bucks

    And that is the approximate size of the company I work at. And I don't use any of MS Office advanced features.

  128. Re:You've got to be kidding...No, Pretty Serious by winkydink · · Score: 1
    I define complex Excel as using macros that require manual tweaking. Try telling my Controller he's writing VB and he'll look at me as though I've grown a 3rd eye. but that's what he's doing (ok, he's modifying VB). Suddenyl he has to deal with Python.

    People upgrading from previous versions of MS Office can usually use a new one without need for suport. People migrating from MS Office to OO will need some support.

    The vast majority of people outside a company are going to send Word, not OO documents.

    I'll beg to differ with you on the Ximian experience, but it just may be my particular way of using each product.

    --

    "I'd rather be a lightning rod than a seismometer." -Ken Kesey

  129. visio by sewagemaster · · Score: 3, Interesting

    the one thing that openoffice (or linux desktop) lacks is a good visio clone. sure there's kivio, and openoffice draw, but there are some basic functions that arent there. for instance, the technical 'stencils' arent really complete, especially electrical ones. and i cant even rotate the shapes that i draw. if i want have a gate in my drawing, i want to be able to rotate it.

    it'd be great if there's grammar check too...
    spell check is there though, but not grammar check

    1. Re:visio by Darkangael · · Score: 1

      That is the one thing that's missing. Visio is great. But you don't need Office to get Visio (doesn't even come as part of Office last I heard, unless it's one of the more expensive pro versions) As for grammar check, how often do people ignore the MS grammar check anyway, and how often is it just plain wrong (or just way too picky).

  130. Free PDF Printer by Nintendork · · Score: 1
    Ever since Adobe opened up the details of the pdf format, lots of companies have created products that create PDF. One of them will allow you to create a pdf file from any document since it acts like a printer (Much like Adobe's). Check out PDF995.

    -Lucas

    1. Re:Free PDF Printer by Tiro · · Score: 1

      This feature is built into Mac OS X.

    2. Re:Free PDF Printer by Anonymous Coward · · Score: 1, Informative

      One of them will allow you to create a pdf file from any document since it acts like a printer (Much like Adobe's). Check out PDF995.

      Why check out adware when you can do this just as well for free with vanilla Ghostscript and RedMon?

  131. Let me help with your analogy by Guillermito · · Score: 3, Insightful
    To use another analogy, it is like someone drinking Pepsi in a nice glass, and wanting to switch to drinking water because it is free, but not wanting to because the new glass may cost to much. Yes the one time cost may hurt a little bit, but the long term savings will more than make up for it.
    How about... You drink Pepsi directly from the can, so you don't need a glass. If you want to switch to water you'd need to buy a glass first, which may be expensive. But that doesn't really matters, because in the long run you recover what you spent on the glass since water is cheaper than Pepsi.
    1. Re:Let me help with your analogy by lucas+teh+geek · · Score: 0

      but if you really wanted to, you could drink your water from the can

      --
      TIAEAE!
    2. Re:Let me help with your analogy by 42forty-two42 · · Score: 1
      You drink Pepsi directly from the can, so you don't need a glass. If you want to switch to water you'd need to buy a glass first, which may be expensive. But that doesn't really matters, because in the long run you recover what you spent on the glass since water is cheaper than Pepsi.
      Ah, but you can pour the water into the can, though it might taste a bit funny.
  132. Here too! And ADDITIONAL features MSOffice can't by Arakonfap · · Score: 1

    We've had the same slight issues here - OpenOffice.org is a little slower on the load, but other then that, it's doing a great job.

    What was great is the XML file format - it allowed us to generate alot of our documents automatically, and have them converted to PDF for print, or to a Writer document for editing/quoting. It makes it really easy to generate a nice doc from a database with only a few backend apps/scripts.

  133. Take it from someone who used to work for one! by twitter · · Score: 1
    Quoth the article:

    While Benincasa estimates that FN Manufacturing would pay as much as $400 per seat for Microsoft Office 2003, Duke Energy's volume licensing agreement would make an upgrade to the latest Microsoft Office suite much less expensive, said Kevin Wilson, product line manager of desktop hardware at Duke Energy and an eWEEK Corporate Partner.

    Total bullshit. I used to work for another, bigger entergy (opps, I just named it) company. They had zero training for and very poor understanding of M$ junk. Every "upgrade" broke formating worse than the conversion to OO does and caused massive compatibility headaches of the sort people like to say is a reason to avoid free software.

    You claim:

    At large corporations, smooth 2-way compatibility with MS Office is a must have and OO.o is not there yet.

    I'd say M$ Office has a long way to go as well but I've had zero problems with other word processors. Star Office, Open Office, Word Perfect all do a better job between versions, themselves and Microsoft Office.

    A day will come when a Fortune 500 company makes the jump. It will look impressive, but it will just be the culmination of years of work by others on OO.o

    It is always this way with big dumb companies.

    --

    Friends don't help friends install M$ junk.

    1. Re:Take it from someone who used to work for one! by Anonymous Coward · · Score: 0
      Moderators: Please note that "twitter" is a known fanatical psycophant whose obnoxious offtopic rants are legend here on Slashdot. It doesn't matter what the topic is, he'll find a way to scrape in some pointless Microsoft bashing. While nobody expects us to love Microsoft in any way, his particularly tepid style of calling anyone he replies to "troll" or "liar" because he happens to disagree with whatever they're saying is well documented and should not be rewarded. If anything, twitter is the type of person that should not be part of the open source/free software community. He is an anathema to all that is good about free software.

      I'm posting this so that you (the moderator) have some context to consider twitter and not mod him up whenever he posts his filler preformatted rants about installing Knoppix or whatever that unfortunately get him karma every single time and allow him to continue posting his trademark toxic crap (read on) day in and day out. You may consider this a troll - I consider it community service. And I ain't kidding.

      If you're a /. subscriber, I invite you to look through some of his posting history. I guarantee that you'll be hard pressed to find someone that is more "out there" than twitter. You'll also probably notice he's got quite an AC following. Don't just read his posts, make sure you go through the replies.

      For example, in this recent post twitter not only calls the OP a troll but attempts to "tell it like it is" while making some vague argument about "GNU". Yes, if you're confused, you're not alone. The reply (modded +4) proceeds to simply destroy his bogus argument. You will notice he did not reply. This is what some people call "drive-by advocacy". A sort of I'll just leave you with my thoughts here and move on to the next flamebait kind of deal. In fact, he almost never replies because he knows that his fanatical arguments simply do not hold up to any sort of discussion. It's not that he's chosen the wrong cause - he's just going at it in a completely wrong way.

      More? Just read though this post and the subsequent replies. I guess this stands on its own.

      More? Bad spelling in astounding conspiracy theories, more offtopic FUD and uninformed "I'm right, look at me" rants, promptly proven wrong. Worse even, twitter wants to be RMS, apparently (that first one is a winner). I mean, really. You think?

      FUD, FUD, FUD, FUD, offtopic FUD, and more FUD. This guy is like the Monty Python SPAM skit, but with FUD and more FUD instead of canned meat. Amazed

  134. Don't use Apache then by Dog135 · · Score: 1

    You're absolutely right. You can't get anything good for free. Just look at Apache. It's free and it's a piece of crap! I'd never use it for any of my web hosting. And it's a good thing not many other people do either, or it'd just take down the whole internet.

    --
    "That's so plausible, I can't believe it!" - Leela
  135. Re:Not As Cheap As It Sounds by jargoone · · Score: 5, Insightful

    Since I've been out working in the real world for a few years now, I've realized something that wasn't apparent to me at first: one of your dollars != one of your company's dollars. If you truly work at an organization with 100,000 employees, $6.7 million is pocket change.

  136. don't forget other "compatibiltiy" problems by twitter · · Score: 1
    You lament:

    Geez, people treat .DOC as if it's some sort of Mecca of compatibility. Truth: It SUCKS and it's BROKEN. I mean, everything's cool, as long as you don't go back too many versions, or use the wrong copy of Works, right?

    Don't forget these other show stoppers:

    • Using another printer. The fonts never match and everything moves.
    • Using another computer. The fonts never match and everything moves.
    • Using another version of Windoze. They never come with the same set of fonts and everything moves.
    • Changing versions of Office. You get a new set of default fonts and everything moves.
    • You were not ambitious / dumb enough to put macros in your work, were you?
    • When I say, everything moves, I mean everything. Graphs in spreadsheets, paragraphs on pages, the number of pages, everything.

    Microsoft formats are a Byzantine mess that work only if nothing at all changes. It's almost as bad as the bad old days of never having a hope to read anything written on a different computer.

    I can contrast this with moving work from Star Office 5.2 to 6.0 and OO on three different distributions. They looked the same everywhere I took them. PDF printing, of course, looks the same regardless of OS used and I've printed Star and Open Office pdfs on scores of computers. The only thing that's ever changed has been the quality and resolution of the printer.

    --

    Friends don't help friends install M$ junk.

    1. Re:don't forget other "compatibiltiy" problems by Chordonblue · · Score: 1

      Another interesting thing I noticed is when people depend on spaces for spacing columns or otherwise lining things up.

      Of course the 'right' way to do this is to use tables to begin with, but you know, not everyone is that savvy. After all, typewriters never seemed to complain much about it.

      Anyway, we recently discovered this issue when a secretary was 'upgraded' here. We had no idea this is how she was doing things (mainly creating forms) and her new machine's newer copy of Office totally destroyed all that hard work. Everything ended up geting redone.

      --
      "...Well, there's egg and bacon; egg sausage and bacon; egg and spam; egg bacon and spam; egg bacon sausage and spam..."
    2. Re:don't forget other "compatibiltiy" problems by Anonymous Coward · · Score: 0
      Moderators: Please note that "twitter" is a known fanatical psycophant whose obnoxious offtopic rants are legend here on Slashdot. It doesn't matter what the topic is, he'll find a way to scrape in some pointless Microsoft bashing. While nobody expects us to love Microsoft in any way, his particularly tepid style of calling anyone he replies to "troll" or "liar" because he happens to disagree with whatever they're saying is well documented and should not be rewarded. If anything, twitter is the type of person that should not be part of the open source/free software community. He is an anathema to all that is good about free software.

      I'm posting this so that you (the moderator) have some context to consider twitter and not mod him up whenever he posts his filler preformatted rants about installing Knoppix or whatever that unfortunately get him karma every single time and allow him to continue posting his trademark toxic crap (read on) day in and day out. You may consider this a troll - I consider it community service. And I ain't kidding.

      If you're a /. subscriber, I invite you to look through some of his posting history. I guarantee that you'll be hard pressed to find someone that is more "out there" than twitter. You'll also probably notice he's got quite an AC following. Don't just read his posts, make sure you go through the replies.

      For example, in this recent post twitter not only calls the OP a troll but attempts to "tell it like it is" while making some vague argument about "GNU". Yes, if you're confused, you're not alone. The reply (modded +4) proceeds to simply destroy his bogus argument. You will notice he did not reply. This is what some people call "drive-by advocacy". A sort of I'll just leave you with my thoughts here and move on to the next flamebait kind of deal. In fact, he almost never replies because he knows that his fanatical arguments simply do not hold up to any sort of discussion. It's not that he's chosen the wrong cause - he's just going at it in a completely wrong way.

      More? Just read though this post and the subsequent replies. I guess this stands on its own.

      More? Bad spelling in astounding conspiracy theories, more offtopic FUD and uninformed "I'm right, look at me" rants, promptly proven wrong. Worse even, twitter wants to be RMS, apparently (that first one is a winner). I mean, really. You think?

      FUD, FUD, FUD, FUD, offtopic FUD, and more FUD. This guy is like the Monty Python SPAM skit, but with FUD and more FUD instead of canned meat. Amazed

  137. Compatibility issues? by Bob+Loblaw · · Score: 1

    The article states in the Cons for OO.o:
    " File-format compatibility issues Although OpenOffice.org does a good job of handling Microsoft Office file formats, small formatting inconsistencies will require reworking of complex documents."
    Yet in the page before it states:
    "In general, though, of the OpenOffice.org applications we evaluated, Writer presented the fewest file-format-compatibility problems."

    So OO.o imports old MSOffice 97 and 2000 .docs better than MSOffice 2003 (something that I suspected for some time) yet it is viewed as worse than MSOffice for its file compatibility? I would imagine that this means that OO.o doesn't handle MSOffice 2003 documents as well as MSOffice 2003 does ... but that isn't quite fair. I wonder how well MSOffice 2003 does with OO.o's documents in OO.o's native format?

    1. Re:Compatibility issues? by Bob+Loblaw · · Score: 1

      I misinterpreted that statement ... it was not saying that OO.o was better at reading old .docs than Office 2003 but rather saying that Writer was better are reading .doc than Calc was at reading .xls , etc. Oops.

      However, considering that some MS Apps have a policy of not being able to read data generated from their predecessors 2 generations old (see MS Project), I would guess that OO.o might do well importing very old MS formated data.

  138. But how about StarOffice, distributions by Anonymous Coward · · Score: 0

    Others have already argued against your assumption on OOo having worse support in practice. However, there's also a more "corporate-friendly" approach. There are actual companies that sell you bags of warm fuzzy feeling; ie. systems that contains OOo or StarOffice, and which IS supported by professional support organization. Most notably Sun Microsystems does that with their JDS Linux distribution, but others (Novell+SuSE, RedHat) as well.

  139. The reality by Anonymous Coward · · Score: 0

    The reality is that lost productivity from incompatibilities with MS Office will cost more for your company if there is any need to send/receive document with other comapnies who use MS Office. Our company is trying out MS Office, and most people using it bitch about the compatibility problems.

  140. Back that truck up by gosand · · Score: 1
    If there were a company with no Finance Department, no contact with the outside world, and users that were willing to support themselves (or had sufficient IT resources to hold their hands), OO could be a potential fit, but the liklihood of a company like that existing is about as great as the aforementioned frogs.

    BEEEP BEEEP BEEEP

    Come on, keep backing up.

    BEEEP BEEEP BEEEP

    OK, keep coming

    BEEEP BEEEP BEEP

    More

    BEEEEP BEEEP BEEEEP

    OK, you are almost halfway now. Boy, you sure are far up Microsoft's ass.

    If a company cannot survive without Microsoft Office, then they might as well pack up and go home.

    --

    My beliefs do not require that you agree with them.

  141. I have an honest question... by Anonymous Coward · · Score: 0

    I am a freelance writer, so I'm naturally interested in word processing and free things.

    Now, most of the time, my editors request that I send them my articles in .doc format so that they can be easily read by editing and layout software. Does anyone know if these programs support Open Office?

    On a related note, does anyone know if there's an OSS equivalent of Quark or Pagemaker?

  142. NeoOffice by kurt555gs · · Score: 1

    I found NeoOffice/J and put it on my MAC. I have no speed problems whatsoever, it absolutely screams.

    It loads fast, converts large documents before my finger is off the key.

    I think there is no performance problems whatsoever on my DUAL 2 Gig G5 Mac.

    Cheers

    --
    * Carthago Delenda Est *
  143. OO not enough if you have customers by avera · · Score: 2, Insightful
    The fly in the ointment: Docs from uncontrolled sources.

    Customers, for example.

    OO can't read all MS docs; therefore OO can not completely eliminate MS software unless you only get docs from other OO users, an impossible restriction in most jobs.

    For example, I often get MS docs from customers and management, and sometimes they use features OO does not understand [certain kinds of inserts become invisible, for example].

    "Tell them to not do that" is an unacceptable response. I have to deal with it.

    So, even though I my main computer runs Linux, I ALSO keep a Windows box with Outlook and Office XP 2003, just to read the occasional MS doc which OO doesn't like. To be truthful, I also need Outlook to deal with our corporate Exchange server [I do use Evolution+Connector but it is too unreliable to depend on exclusively]. I put up with this mess so I can use Linux; but it would be crazy to expect non-hackers to get work done this way.

    It's also expensive, but what't the alternative?

  144. Now there's a case mod I'd like to see by Rimbo · · Score: 1

    I suspect we'll be seeing a Slashdot posting soon for it?

    "G4 Cube turned into circular table saw" :)

  145. M$ compatibility is not a feature... by Anonymous Coward · · Score: 1, Informative

    and that it is treated as such is a symptom of the screwed up monopoly we live in. As far as I can tell according to this article the one and only pro M$ office has is compatibility with itself, barring advanced users of excel who are boardering on needing real statistical software and not just a spread sheet.

    Not really making me want to buy MS Office.

    1. Re:M$ compatibility is not a feature... by The+Master+Control+P · · Score: 3, Insightful

      Sorry to burst your bubble, but you're not going to get anywhere at all in the business world by thumbing your nose at the product whose formats control 90% of document exchanges. Although M$ is undeniably an abusive monopoly, and their products suck more the Michael Jackson on technical merits, the fact is that you have to interoperate well the the market leader to have much hope of toppling the leader.

      And a slight nitpick: MS office is only compatible with it's current incarnation; The article even says that it's breaking things with 97 and even 2000.

  146. I suspect that the fish by nortcele · · Score: 1

    I suspect that the fish Gully is packing around is a Red Herring.

  147. Important key word by YrWrstNtmr · · Score: 1

    OpenOffice loads most of our documents perfectly.

    I've found the same doing a similar analysis as these guys. But the problem is that word most. When there are a few hundred going in and out per day, even a few ends up being too many.

  148. Did they fix multi-user on Win2K and XP yet? by gfecyk · · Score: 1

    Seems to me that OOo still wants me to perform an eleven-step process to satisfy a basic usability requirement for applications on current versions of Microsoft Windows.

    --
    Use Evolution instead of Outlook? Bewa
  149. You don't get the point. by Anonymous Coward · · Score: 0, Insightful

    The problem is not in Office 97.

    The defect is in Office 2K3. This is the product which should be changed to have the option to save in 97 doc format, just like Ooo does it when we choose differently from the default sxw.

    They are trying a lock-in -- again!

    It should be obvious by now, but they are trying to get the money from people who do not need 2K3!!! Anyone using the "free" converters is helping them.

    And to anyone saying the 2K3 format is better, I say: let's have it open, then! Prove this is not about lock-in. Just prove me wrong, it's easy!

    1. Re:You don't get the point. by EraseEraseMe · · Score: 3, Informative

      The defect is in Office 2K3. This is the product which should be changed to have the option to save in 97 doc format, just like Ooo does it when we choose differently from the default sxw.

      Why this was modded insightful I don't know.

      From the save as dropdown in Word 2003:
      Word Document (*.doc)
      XML Document (*.xml)
      Single File Web Page (*.mht)
      5 more formats and then..
      Word 97-2003 & 6.0/95 - RTF (*.doc)
      Works 6.0 - 7.0 (*.wps)

      --
      "Anybody who tells me I can't use a program because it's not open source, go suck on rms. I'm not interested." (LT 2004)
  150. Jesus. by Trejkaz · · Score: 1

    And people wonder why there are bugs in Word which were there in Word 97 and still haven't been fixed.

    --
    Karma: It's all a bunch of tree-huggin' hippy crap!
  151. Just make a better product by pfafrich · · Score: 2, Insightful
    So much of the conversation just seems to be about compatability, just trying to make OO as good as MSO. Why such low goals? Surely the community should be going for better product, products which stand above what MS can do, then people will start switching.

    We are starting to see good moves in this direction, Mozilla is better than IE, Eclipse rocks. But lots of the other stuff is still playing catch-up.

    Theres lots of things which could easily be improved. Get an intelegable help system (i've yet to find anything useful in the MS help). Get some good looking chart. Major fix needed for Excel as its way behind the capabilities of the serious numeric programs. Work on some better DTP like features in Word (personal fav would be a good way to print A5 booklets).

    The open source movement does have a lot going for it, lots more eyes, brains and ears. What are the features which bug you, thats where to target.

    --
    There are four sorts of people in the world: fools, lunatics, idiots and morons. - Umberto Eco, Foucaut's pendulum.
  152. RTF by RatBastard · · Score: 1

    I've yet to see a resume format that Rich Text Format could not handle with ease. And Word can even open them! And if the latest copy of Word can't, Wordpad can.

    --
    Boobies never hurt anyone. - Sherry Glaser.
  153. "Compatibility" and "user unfriendliness" by Darkangael · · Score: 1, Insightful

    Why is it always assumed that if it doesn't open Office documents PERFECTLY, it's incompatible, and if it isn't EXACTLY the same as office, it's not user friendly?

    First of all, even if it doesn't open all Office documents perfectly, it does a pretty damn good job of it. At least it opens them in the first place. MS Office can't open OpenOffice files at all and there is no real excuse for it not to, the standard is out there for anyone to use. They are just too lazy/greedy to bother. Microsoft is all about "choice", as long as you choose them of course.

    As for "User Friendliness", that is a very subjective thing. "User Difference" is more the case. I personally like the way OO works far better than the way MSO works, especially the equation editor and position of images/tables/whatever-else-you-might-embed. If you take someone who has used neither, it's a toss-up which one they would prefer. The only time MSO is guaranteed to be considered more "user friendly" is when the user has used MSO all their life, or it has a feature that OO doesn't.

  154. Re:Software Assurance by EtherMonkey · · Score: 2, Informative

    Software Assurance is only available with Microsoft volume license programs. With Software Assurance you pay an additional 50% up-front and receive all upgrades to the licensed product for two years. You do not automatically receive the upgrades, but instead must order the upgrade media (about $35 per set) when it becomes available.

    You say you save 50% off the retail price. At distribution there's a $10 difference between Office 2003 Standard Retail and Open License Program licenses (no Software Assurance). For 100+, that difference widens to about $30 per license.

    Software Assurance ADDS 50% to the purchase price. This is only slightly higher than the generally-accepted 20% annual maintenance and support, but unfortunately Software Assurance does not add any support. Also, you need to buy the installation media (about $30) for new versions.

    --
    --- A man with a briefcase can steal more money, than any man with a gun. [Don Henley]
  155. 'Paying for unneeded features'? by SourceFrog · · Score: 2, Insightful

    From the article: "It pains me to have to spend money for features and functions most of my end users won't even begin to need."

    With MS Office, all those $$$ are not going towards "paying for features you don't need". With 80% profit margins on Office, most of those $$$ are not paying for any features at all, they're paying for filling up Microsoft's coffers (i.e. their $50+ billion cash reserves that make them so 'virtually unsinkable' and allow them to pay huge fines for crimes they commit as 'part of doing business'. Those cash reserves are enough to theoretically run MS for five years with zero income, and allow them to sink huge losses on products like X-BOX to gain market lead.)

    Microsoft could slash MS Office prices by a factor of 4 and still make far more profit than would be considered obscene at most normal companies - AND you'd still be able to get ALL those "unneeded features" for that much lower price.

    --
    My other UID is three digits.
  156. Re:Not As Cheap As It Sounds by Bozdune · · Score: 1

    No, actually, the company's dollar is the same as your dollar. The fact that you don't think that it is means that your company has done a poor job educating you about your responsibilities as an employee and team player. It is possible to save millions for your company, millions that go directly to its bottom line, if you behave responsibly, purchase carefully, and, in general, treat the company's money as though it were your own -- and everyone around you does the same.

    You will understand this someday if you start your own business. In the meantime, you are making sourcing consultants rich (who will walk through the door and point out abuses, such as $3 light bulbs, $700 Palm Pilots, and other purchasing stupidities), and you are one of the many termites eating away at the foundation of your enterprise.

    Now, you may be someone who disagrees fundamentally with the notion that a company should be allowed to make a profit. In that case, you're behaving perfectly rationally. Spend away! Drive the thing into bankruptcy! Viva la Revolucion! Etcetera!!

  157. Re:Not As Cheap As It Sounds by Cuthalion · · Score: 1

    No matter how large your company is, $67 per seat isn't very much, compared to the cost of a computer, monitor, desk, phone line, and salary.

    --
    Trees can't go dancing
    So do them a big favor
    Pretend dancing stinks!
  158. Re:Not As Cheap As It Sounds by jargoone · · Score: 2, Insightful

    That first paragraph is cute and all, but you forget one important point: no one gives a shit. The good old days of profit sharing are gone, and no one really cares about saving a company money if it means that a) you're getting paid and b) the company isn't going out of business.

    I'm not poorly educated, just disillusioned.

  159. WordPerfect and OOo by kf6auf · · Score: 1

    My problems with OOo:
    1. No native OS X port.
    2. No reveal codes.

    If OOo had EITHER of those two things, I would use it. But it has neither and as a result, I use TeXShop (yet to learn LyX) for anything official or formal, and TextEdit for the rest. But then, I've never used MS office, it was always WordPerfect (and I am longing for a Mac/Linux version).

  160. Exchange rate and GST by ishmaelflood · · Score: 1

    Ah, businesses reclaim GST, and your exchange rate is whack. You are ignoring state taxes in the US, so I think it is reasonable to ignore the GST.

    The real equivalent price is 829*10/11*0.7347

    ie $553

    And I think you can do much better than buying from Harris

    1. Re:Exchange rate and GST by IronBlade · · Score: 1

      I think it is reasonable to ignore the GST.

      Yeah!! I say let's ignore taxes... if only I could ignore income tax.. *sigh*.. damn them for deducting from my pay before I get it...

      $553

      Still more than $499... ;)

      And I think you can do much better than buying from Harris

      I agree. But businesses do buy from them, and theirs was the first website that came to me, so I used it as an example.

      Still, I think paying $0 (excluding ISP charges, and the price of three blank CD-Rs) is a better price for an OS.

      --
      Important info:
      http://www.lifeaftertheoilcrash.net
      http://dieoff.org/synopsis.htm
      http://www.peakoil.net
    2. Re:Exchange rate and GST by ishmaelflood · · Score: 1

      Ooh snippage crime. That is a very selective quotation from my post. You (or the GP) did ignore state taxes in the USA, and I pointed out that businesses don't pay GST.

      Of course businesses buy from Harris, but they also buy from cheap places as well. Comparing some best in the USA price vs Harris is silly. I can walk for 200m from my house and beat Harris on their special offer (80 Gb HDD + Windows XP Pro for 359) - and that is in the suburbs of hick town, VIC.

  161. Re:Not As Cheap As It Sounds by Bozdune · · Score: 1

    Very dark, very unhappy thoughts. Sounds like you would be much happier working somewhere else? Best wishes to you, my friend. I hope things improve for you.

  162. LOL by Anonymous Coward · · Score: 0

    So, the best thing to use with Microsoft's email server is Microsoft's email client? Whoa, that's pretty insightful.

    On a related note however, Evolution is a delight to use with Exchange and IMAP mail, the only features missing are being able to *send* meeting requests, and to use the Global Address list. I actually prefer Evolution's Meeting Request interface when recieving meeting requests from Outlook users.

  163. Incorrect by Anonymous Coward · · Score: 0

    """ ...generally trained to handle this.
    """

    Yes, and their official training and the official party line of Microsoft's PSS is 'We don't do user training, we don't do how-tos'

    And yes, I do know, because I *did* use to do PSS.

  164. Please MOD parent down by 10101001+10101001 · · Score: 1

    Most (though not all) companies do have in-house or contracted technical support for user error. Paying MS or any other technical company a glob of money for user error is a huge waste of money. You pay MS or other technical companies for the non-user error technical support like bug reporting, bug fixing, etc. The fact is, though, you really shouldn't have to pay to report or help fix a bug that is the fault of another company. It'd be like finding defects in all the cars you sell and paying the manufacturer to get them fixed.

    The only advantage paying a company has, innately, over getting equivalent software for free is when a bug is discovered there's possible motivation for the company to fix the bug so the user might be inclined to buy future versions. However, the only way that works is if the *buyer* actually pays attention to bugs, notices they're not being fixed, and then proceeds to buying from someone else. If there are no buyable alternatives, the next best thing would be to take something that's free and turning the money that would have went to buying software into improvements to the free thing.

    So, the best step at the moment would seem for most MS Office buyers, if they're actually seeing problems, to go first to Wordperfect or StarOffice. But technical support for user error is still something that'll be handled in-house.

    --
    Eurohacker European paranoia, gun rights, and h
  165. Re:"Windows is only $300 if your time costs nothin by Anonymous Coward · · Score: 1, Interesting

    WTF?!? "Windows just works."??? You must be using a different Windows than the 5 or so versions I've tried.

    It's true that you don't have to decipher manual pages: since the documentation is hopeless, if you can't figure it out without manuals, you're stuck. But "no configuring bullshit"?? I've spent months of my life that I'll never get back chasing down weird Windows configuration problems. Have you ever tried to hook a Windows box to a network, for example?

    Of course, all this is before the frequent crashes. None of my 5 Linux boxes have crashed in over two years. My wife's Windows 98, then 2K, then XP Pro box has crashed weekly through all of these incarnations.

    "Windows just works." IHBT.

  166. Re:Not As Cheap As It Sounds by cerberusss · · Score: 1
    at an organization with 100,000 employees, $6.7 million is pocket change

    On the other hand, it's still profit that has to be made somehow.

    --
    8 of 13 people found this answer helpful. Did you?
  167. thinsk? by Anonymous Coward · · Score: 0

    In Soviet California, Sun thinsk StarOffice kill you!

    (Wow, this sucks. Please mod it down.)

  168. My UNIQUE difficulty with Open Office. . . by Fantastic+Lad · · Score: 1
    I cannot STAND the way in which the word processor scrolls. --Or more accurately, does NOT scroll.

    Type, type, type, get to bottom of screen.

    JUMP

    What the. . ?

    Blink.

    Re-Acquire cursor.

    -My document has suddenly been advanced, not one line, but five lines for no reason other than I happened to be typing near the bottom of the page. Some smart alec programmer thinks that it's fun to make my eyes go jiggy in the name of. . . What? He thinks I'm going to get confused if I have to use scroll keys to advance my document all by myself? If you can jump me ahead five lines and do it in such a way as to not rip my attention away from the cursor, then that's great. But you CAN'T. Maybe this is because my brain is broken. Or maybe it's because people who program word processors don't also have to use them for a living, because they're programmers!!! As I see it, anybody who doesn't have a problem with this maddening 'feature' is either a more evolved human than me, or is somebody who doesn't use a word processor for a living.

    And you can't turn it off! This 'jump ahead 5 lines feature' is hard-coded into the program! Jeez! A radio button was too much to ask for? --And this 'feature' is not just in Open Office. Nooo. Lots of word processors provide this back-asswards idea of convenience.

    I'm currently using Abiword. Even though it has its little quirks and faults and imperfections, it doesn't try to user-friendly me into the ground. I'm a grown up, and I bloody know how to page advance all on my own, thank you very much!


    -FL

  169. Not such a big difference..... by standing_still · · Score: 1, Funny

    I secretly converted my mom (age 59) to OO.o during Christmas... She has not noticed yet!

    Only thing I did was point her Office Icons to the corresponding OO.o app. (Microsft Word icon opens OO.o Writer), and have Writer save to *.doc, and Calc save to *.xls formats by default.

    I'm thinking of telling her, but I might not!

  170. The kind of MS support that I've gotten! by standing_still · · Score: 0

    "Have you, and IT person, ever called the MS helpline? If so, were you able to get an answer...?" Called once about a bug with sync. delays with Outlook 2000 and IMAP servers causing Outlook to hang. Problem finally fixed in Office2k - SP3. By this time I had already converted 90% of my office to Mozilla! Thanks Microsoft for not fixing compatibility issues in your software. Can you guess what finger I'm holding up?

  171. the document viewers actually suck hard by Anonymous Coward · · Score: 0

    the document viewers actually suck really really hard. They are very unfriendly have a habit of choking for no reason.
    It looks like MS sabotaged them to nudge people into buying Office, but you can't rule out genuine bugs
    (it is MS after all), but its just too hinky to be useful..

  172. Painful Reading by battlinbill · · Score: 1

    Ok, I might not be the best writer in the world - I might not even be in the top 1/2. If you're writing for a magazine, I would hope you have better transition paragraphs than those I wrote in high school papers.

    If I am going to read your magazine (re: infotainment) I would hope that I would have an entertaining read while I drew out information.

    Gaaaah! Painful words, make stop!

  173. Re:Big difference... MOD UP by Anonymous Coward · · Score: 0

    Too right. The software purchasing decisions of the typical medium to large company are atrocious. The worst case I saw was a defence contractor that spent more than a million dollars in a year on a support contract that had four support calls for the entire year (telephone, not site visits) with none successfully resolved.

    It takes talent to spend a million dollars on nothing.

    I have been on the client end of hundreds of software support contracts. Anybody who says support contracts are worthwhile are either incompetent (and need their useless security blanket) or are in software marketting (and want the free money that software support contracts give).

  174. Re:Only problem is by rodgster · · Score: 1

    I believe Office 97 and below are no longer supported. Therefore no future patches.

    http://support.microsoft.com/default.aspx?scid=f h; en-us;LifeOfficeFam

    Will office 97 be vulnerable to future bugs????

    Will Microsoft release a patch for it if it is? I believe the answer is No.

    Last patch was:

    Microsoft Security Bulletin MS03-050
    Vulnerability in Microsoft Word and Microsoft Excel Could Allow Arbitrary Code to Run (831527)

    Issued: November 11, 2003

    Support ended: 16-Jan-2004

    However in all fairness, most Microsoft Office users are probably running unpatched (to current) anyway.

    --
    Who will guard the guards?
  175. THREAD CLOSED by Anonymous Coward · · Score: 0



    *** This thread is marked as CLOSED ***
    *** Please move on to another topic ***


  176. Resume in PDF by MoreDruid · · Score: 1

    I always send my resume in PDF. I used to send it in .doc format, until some headhunter gave my resume to a company. When the hiring company contacted me directly, it soon became clear the headhunter changed a lot of stuff to make me look better so I would get the job through his office. I sent the company the PDF of my resume, we talked a little more and we connected... I don't work there now, cause I just didn't make the final cut (3 jobs out of 380 applicants), but the company was far more impressed with my original resume than the altered one. I contacted the headhunter and politely asked him not to spread incorrect information about me and asked him to delete me from their database.
    Since then I have applied for 3 jobs, and indeed all people asked me why I sent in a PDF instead of a .doc (1 company specifically asked for .doc and I didn't give in :)) and I explained my reasons. They all accepted this, and even said that they didn't realise that these things could happen. Anyway, using PDF does make you stand out, but sometimes this can work out positively. For the record, I'm employed now, and I never sent in a resume, I was hired on reference alone, which I think is a bit ironic.

    --
    The best weapon of a dictatorship is secrecy, but the best weapon of a democracy should be the weapon of openness.
  177. Re:Compatibility Smompatibility by Anonymous Coward · · Score: 0

    Ryanw,

    You obviously don't use more than one version of Word. Because if you did - you would know that each version of word is not compatible with itself - let alone some bug fixes of the same version.

    Word compatibility is a crock. Most probably spread by the same people that think Coca-Cola is the only decent cola drink (think "keeping up with the Jones'").

    On the other hand, the lack of a decent spell check, and the fact that the letters move slightly when you scroll the screen (yes, they slightly jump) would be acceptable criticism - but this continual "bullshit" compatibility myth drives me nuts.

  178. unrelated statement of leetishness by chegosaurus · · Score: 2, Interesting

    Why is the world so in love with wysiwyg word processors? They're simply awful. Slow, confusing, labyrinthine beasts which usually produce inconsistent, poorly formatted documents.

    I don't want to waste time selecting bolds and font sizes and aligning tabs and battling clippy.

    I want to type words in to a computer, using the editor I want to use and a typeface and colour scheme suited for a computer screen, then have those words come out of the printer properly formatted in a professional, readable, predictable way.

    I don't want to either spend an hour tidying a document up after I've written it, or distribute documents in the horrible, amateurish jumble of spacings, fonts, weights and sizes that most people seem happy to turn out.

    So, I use TeX, and my docs get written more quickly and look better than your OOo/Word/KWrite ones. As I only have to think about what I'm writing, not how to lay it out, the content of my document is quite possibly better as well.

    And don't give me the "it's too hard" argument. You could train someone to use a simple text editor and TeX just as quickly as you could train them to use Word for most purposes. I'm no kind of TeX guru at all, but for 95% of what I write there's a ten line preamble and a few \section tags. Then I have a copy of OOo around for the 5% of stuff TeX isn't suited to.

    1. Re:unrelated statement of leetishness by NightEyez · · Score: 0

      You are a typical command line driven unix geek. Welcome to the 21st century, get with the program dork.

    2. Re:unrelated statement of leetishness by chegosaurus · · Score: 1

      Thanks, that's a very helpful comment, but please don't just ignore something because it's been around for a while.

      There's a lot of technology around that does a great job, without all the hype and cruft. If you aren't up to working without a GUI, there are plenty of front-ends to TeX. Give them a try. You might like them. At least try to keep an open mind.

    3. Re:unrelated statement of leetishness by ValourX · · Score: 1

      If you'd said LyX, I'd agree with you. I assume you're talking about LaTeX, as TeX is a typesetting language, not a program.

      Anyway, to answer your question about the world's obsession with WYSIWYG word processors, the reason is that they have spell-checkers and other nice features that make them invaluable to the vast majority of Americans who can hardly spell their own names. I know LyX has a spell-checker, but when you have a large document to edit (like a book manuscript) you don't want to have to sit through a six hour spell checking session... you want it done on the fly as you type. LyX can't do this.

      LyX also outputs the most horrid, awful, painful, disgusting HTML I have ever had the displeasure of viewing from an exported document. Even MS Word 2000 does a better job, and that's saying a lot.

      What LyX does very well is produce small documents, letters, letterhead, envelopes, and academic papers. It is not suited for a creative or occasional writer at all.

      -Jem
  179. Re:The Word/open answer is NOT PDF by Anonymous Coward · · Score: 0

    I'm more hopeful by colinux where one has a fighting chance of introducing non-MS components (PHP, MySQL, Apache) and running them in tandem with MS office as needed.

    coLinux is a parallel OS; it doesn't run anything native, you have to log into it over ssh or an X server.

    If you want to run things like PHP on Windows, you should either be using the native ports where available, or Cygwin. CoLinux is great for developers, but it's not going to work for end users any time soon.

  180. Re:Not As Cheap As It Sounds by jargoone · · Score: 1

    Actually, the place that disillusioned me has recently become my former employer. So things are looking up. But thanks for the good wishes. :-)

  181. Break the stranglehold by Anonymous Coward · · Score: 0

    One way to erode the closed .doc format strangle hold is to get your government to specify using only published standards for its file formats.

  182. Hidden costs of M$ Office by Anonymous Coward · · Score: 0

    All of these are neglecting to take the cost of all the 'extras' that you actually need to run M$ OFfice 2003 and the per-user licenses for those services. Then there are the DRM headaches.

  183. You need to get out more. by triskaidekaphile · · Score: 1

    They are only using one of the most widely used bug tracking systems, especially for open source projects.

    If I can get a large organization of mostly non-technical people (the National Office, that is, not the entire association -- yet!) to learn and use Bugzilla with little to no pain, then I have faith that a well-dispositioned and patient Slashdot user can certainly figure it out in a few minutes.

    --
    @HbFyo0$k8 tH!$
    1. Re:You need to get out more. by Blakey+Rat · · Score: 1

      Yes, but you're missing the point. I'm not a developer with OpenOffice, and I don't want to be. I don't need to know, or particularly care, what all those dozens of different software components are. It's not my job to assign a bug to a specific developer, nor to give it a priority. I'm just a user who wants to help them make their product better. Why make it difficult for me to do that?

      Now, if that bug tracker was labelled as being for project members only, or for developers only, or something like that and some easier-to-use alternative existed for the end-user, then everyone would be happy.

      Linux users are always going on about usability... this project needs to be more usable, my Aunt Tillie needs to be able to install a printer, dialog boxes in whatever suck because the buttons aren't consistant, etc. Well, I'm trying to help the OpenOffice project with usability. Whether or not I can figure out the bugtracker isn't the issue at all... I had it mostly figured out by the time I wrote that email, except I still couldn't figure out how to search bugs by keyword.

  184. Some info regarding OpenOffice.org by utomo · · Score: 1

    My comments to the review is:
    The review is considered as neutral and good.
    Yes Openoffice.org 1.1.1 still have some problems
    1. Openoffice.org 1.1.1 considered as slow. But we will fix this on Openoffice.org 2.0
    2. Yes, Openoffice.org still have compatibility problems. but many of them will be fixed in Openoffice.org 2.0. so we will see that Openoffice.org will open and save almost smooth enough.
    3. It will need training and some effort to move to Openoffice.org.
    but Openoffice.org 2.0 will make it smoother.
    4. Regarding support. there is some options: you can ask in users@openoffice.org and you will find the answer very quick compared to if
    you contact your technical support of commercial software.
    Sun also offering free support for OpenOffice.org users.
    5. If the test/evaluations target is for 2005 I suggest the evaluator test Openoffice.org 1.1.1 and also look at the 2.0 version Q concept and time table. it will change the decissions I believe. because it already contain much better situations compared to 1.1.1 and it will be ready in January 2005.
    6. To all Openoffice.org lovers, don't be too proud about Openoffice.org, we still have some problems which we need to solve. some of them already known and also on progress for solving it.
    but some others maybe not yet know. we need your participations to reports any issue. and also good if you can help solve it.

    Openoffice.org 2.0 Q concept here
    http://development.openoffice.org/releases/q -conce pt.html
    Openoffice.org 2.0 time table
    http://development.openoffice.org/releases/ OOo_2_0 _timetable.html
    if you want to test current Openoffice.org 2.0 series build you can check it here (beware this is still developer release, read the release notes)
    http://download.openoffice.org/680/index.h tml
    If you have time to help Openoffice.org
    - If you found any problems please report it here
    http://qa.openoffice.org/issue_handling/proj ect_is sues.html
    (don't just wait the problems solved, by submitting the bugs you will help make next Openoffice.org better, and wait for the next release it maybe will include the fix for your problems)
    - If you are a developer you also can help Openoffice.org to be the real good office suite
    look at some mailing list here
    http://development.openoffice.org/project/ww w/mail _list.html
    here is the pages for developers.
    http://development.openoffice.org/ind ex.html
    - If you are not a developer but still want to help. there is still many things you can do, such as join the QA http://qa.openoffice.org/index.html or marketting, donating
    http://development.openoffice.org/projec t/www/cont ributing.html#donating and others.