In the UK, they like to force you to cancel via phone (or other interactive method) so they can push you to their retention department to offer you a deal to stay. Many people take advantage of this to get a better deal - I guess this makes it easier for the people who have decided to definitely leave to get out without jumping thorough the hoops.
I imagine (like many things) we got this from the US - presumably this is how it works in California also?
Slashdot Mirror
In the UK, they like to force you to cancel via phone (or other interactive method) so they can push you to their retention department to offer you a deal to stay. Many people take advantage of this to get a better deal - I guess this makes it easier for the people who have decided to definitely leave to get out without jumping thorough the hoops.
I imagine (like many things) we got this from the US - presumably this is how it works in California also?
Realising that corporate politics is a load of bullshit and not playing along is the #1 career killer.
Will C level execs who skimped on IT/Infosec be paying the price?