Either start making everyone equally knowledgeable about technical things or let them have the support because you are not going to personally resolve everyone's issue and each case is different from the other one, so no one is forcing you to have technical support, do not start arguing while in back you make calls and ask for help.
If it wouldn't had any use than why does it exist in world till now?
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Either start making everyone equally knowledgeable about technical things or let them have the support because you are not going to personally resolve everyone's issue and each case is different from the other one, so no one is forcing you to have technical support, do not start arguing while in back you make calls and ask for help. If it wouldn't had any use than why does it exist in world till now?