BT Internet (also under the name 'BT OpenWorld') in the UK also seems to have been 'caught out' by XP. After installing XP at home I found I could no longer connect to either of my DialTime or SurfTime accounts. After trying in vain for several hours I finally called BT support (50p a minute so I wanted to try and fix it myself first as you can surely understand). All was going well with the support call until the engineer asked which OS I had. Once XP was mentioned he quickly said that BT did not support connections using XP and would not do so for a few weeks yet. How can these large telecommunications companies not be ready for new OS releases, especially from Billy. Did they not get on the beta program???
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BT Internet (also under the name 'BT OpenWorld') in the UK also seems to have been 'caught out' by XP. After installing XP at home I found I could no longer connect to either of my DialTime or SurfTime accounts. After trying in vain for several hours I finally called BT support (50p a minute so I wanted to try and fix it myself first as you can surely understand). All was going well with the support call until the engineer asked which OS I had. Once XP was mentioned he quickly said that BT did not support connections using XP and would not do so for a few weeks yet. How can these large telecommunications companies not be ready for new OS releases, especially from Billy. Did they not get on the beta program???