IOALS (I'm only a law student). You could try sueing them in small claims court for breach of bailment. Breach of bailment basically means you entrusted something to them and they broke it. Check you're shipping recite for any disclaimers against this or arbitration clauses before you file. While you might be able to get around a disclaimer arbitration can run over $1000 so only file if you have some major damage (on the bright side if you win they may have to pay the arbitration costs).
Slashdot Mirror
IOALS (I'm only a law student). You could try sueing them in small claims court for breach of bailment. Breach of bailment basically means you entrusted something to them and they broke it. Check you're shipping recite for any disclaimers against this or arbitration clauses before you file. While you might be able to get around a disclaimer arbitration can run over $1000 so only file if you have some major damage (on the bright side if you win they may have to pay the arbitration costs).