That actually happens alot when they ship with the heatsink attached. I don't know what kind of heatsink they used, but some of the newer (larger/heavier) heatsinks will break the tabs off it the case is dropped.
Who did they ship it by? I always insure my cpu's when I ship them. Believe it or not, I've had the best luck shipping computers through the USPS via Priority Shipping than I have had with either UPS or FEDEX.
REMEMBER the INSURANCE! Cheap compared to having to replace a whole CPU.
That actually happens alot when they ship with the heatsink attached. I don't know what kind of heatsink they used, but some of the newer (larger/heavier) heatsinks will break the tabs off it the case is dropped. Who did they ship it by? I always insure my cpu's when I ship them. Believe it or not, I've had the best luck shipping computers through the USPS via Priority Shipping than I have had with either UPS or FEDEX. REMEMBER the INSURANCE! Cheap compared to having to replace a whole CPU.