I recently moved from California where I had AT&T Broadband. Unlike most AT&T customers, my experience with Customer Service and installers was fairly painless. The actual Internet service was fast and reliable.
Now I live in the Florida panhandle and have Comcast cable and Internet. I waited in line for 2 hours at the mall store to sign up for cable and they still did not install it when I moved in. Comcast Phone Customer Service required waiting for over 2 hours. It is has been 10 days and I still do not have a strong enough signal to stay 'always on' the Internet.
Think things will improve with Comcast buying AT&T broadband. HA! The first thing they will do is to change the first 2 channels on your cable QVC since they are the same company...
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I recently moved from California where I had AT&T Broadband. Unlike most AT&T customers, my experience with Customer Service and installers was fairly painless. The actual Internet service was fast and reliable. Now I live in the Florida panhandle and have Comcast cable and Internet. I waited in line for 2 hours at the mall store to sign up for cable and they still did not install it when I moved in. Comcast Phone Customer Service required waiting for over 2 hours. It is has been 10 days and I still do not have a strong enough signal to stay 'always on' the Internet. Think things will improve with Comcast buying AT&T broadband. HA! The first thing they will do is to change the first 2 channels on your cable QVC since they are the same company...