Yes, by law the operator must complete the call as if they weren't involved in the phone conversation.
Put it this way. The operator is behaving in the exact same fashion as a phone line. Can your phone line cut your conversation off and report you to the police if it deems your conversation inappropriate? Nope (well, not without wiretapping and other measures...but then again, that's not the phone line doing it).
All calls are kept fully confidential (or are supposed to be). I've heard some pretty wacked out conversations, but operators are expected and required BY LAW to maintain professionalism and continue the call as normal.
But Internet relay service makes up a minuscule fraction of revenues for Sprint, said company spokesman Steve Lunceford.
"It's not a financial thing for us," he said.
That's totally false. I used to work for an internet relay company as a relay operator (*cough* begins with an M ends with an I *cough*). Here's the plain and simple facts of it:
Relay companies get paid XX amount of dollars per day, assuming they can meet a certain service level. They have to answer calls queued into their system within a certain period of time. Every call that isn't answered is counted against their running total.
If a relay company falls below a certain percent (it's around 80% or so in a 24 hour period of time), they receive NO MONEY for that day. For the company I worked at, they had 1 day last year where they failed to maintain the standard. The amount of money lost for 1 day? Approaching $3 million according to management.
Anyone saying that business isn't a money making enterprise is full of BS.
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Put it this way. The operator is behaving in the exact same fashion as a phone line. Can your phone line cut your conversation off and report you to the police if it deems your conversation inappropriate? Nope (well, not without wiretapping and other measures...but then again, that's not the phone line doing it).
All calls are kept fully confidential (or are supposed to be). I've heard some pretty wacked out conversations, but operators are expected and required BY LAW to maintain professionalism and continue the call as normal.
Relay companies get paid XX amount of dollars per day, assuming they can meet a certain service level. They have to answer calls queued into their system within a certain period of time. Every call that isn't answered is counted against their running total.
If a relay company falls below a certain percent (it's around 80% or so in a 24 hour period of time), they receive NO MONEY for that day. For the company I worked at, they had 1 day last year where they failed to maintain the standard. The amount of money lost for 1 day? Approaching $3 million according to management.
Anyone saying that business isn't a money making enterprise is full of BS.
Anyone know if this is available at Amazon? :)