I sense in your post that you are taken aback by this request to account for your time. Your response is quite common, though I would guess a little reactive. Many it departments are implementing project management programs as prescribed by ITIL standards. The foundation of these project management programs is having a clear understanding of how much time your resources are spending on tasks and projects. The purpose of collecting this information is to create a baseline utilization rate for the teams you manage. Once you have collected this baseline, you can observe for example that sysadmin A spends 60% of his time on tickets, 20% of his time on strategic projects, and 20% of his time on general office administration tasks. Management can also observe (if you code your hours) when Sysadmin B is spending 60% of time on tickets, 60% on projects and 20% on general administration. If you notice, this equals 140% utilization (or a 60 hour work week). This information is normally used (by project managers) to then do a resource leveling. This is when you take say 1000 man hours necessary to complete a new project (say migrating from Solaris to Redhat) and distribute it to engineers which have available cycles, or if there are no available engineers, to tell upper management that either A - the project needs to be slid out into the future when people have more time, or B - Management needs to hire more engineers to complete the project. If you read between the lines in this, there is a gotcha. The sysadmin that improperly codes his time (fills out 40 hours of tickets.. at the end of the week, instead of accurately tracking his time) can short change himself. Even worse, if you refuse to code your time, management has not metrics to request hiring of new engineers, and you get stuck working nights and weekends because management lacks proper information about your time.
I suggest that you hop on the wagon of tracking your time. If you read between the lines you will find that this is your chance to prove to management how hard you actually are working. You can also use this combined with other data to argue for pay increases (point out that your ratio of tickets closed to time spent is much better then your associates etc).
www.2cups.com website, dns, and email are all not available right now. These are hosted with godaddy. The core problem looks like a name resolution issue, however with their apparently lax attitude towards patching, who knows what other problems might be going on.
A common misconception is that farmers are low tech hillbillies. In the real world more the 70 percent of farms are "online". Farmers increasingly use databases of yeild / irrigation / fertilizer to optimize their operations. Same thing goes for ranchers, where the daily milk output of dairy cattle is tracked against the feed going in. When output drops over time, the cow is sold for prize beef (dairy cattle are held to a high standard). I would even venture to say that there is a higher percentage of farms that are internet enabled then classical brick and mortar business
Just my 2 cents Colin McNamara Senior Network Engineer Openwave Systems "The difficult we do immediately, the impossible just takes a little longer"
The music industry does't seem to have a problem with every rap "artist" sampling the heck out of other peoples music. I don't see the difference when I sample it. Call my cell phone "ART"
--Colin
So I guess CDRW drives are going to be standard ?
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Dell Dropping The Floppy
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· Score: 2, Insightful
I hope that they will make CDRW drives standard at this point.
Colin
When in the history of television has there ever been 16 decent things to watch on TV ?
Great, put in writing what we all want to forget
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F'd Companies
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· Score: 2, Insightful
Great, so in a few years when my daughter starts reading books that don't have puppies named spot in them she will come to me and ask me why I was stupid enough to move to the bay during the Dot Com boom.
Colin
Is it just me, or does overclocking end up costing more in the long run. I went through my over clocking phase a couple years ago. And had some fast computers for about a year. Then they just started to go haywire. Looking back, I would have saved money (and had some great linux boxes) if I would have just got a dell.
Colin McNamara
This technology seems like it has a great chance to increase dock worker safety. Sadly we can be sure that the Long Shoremans Union will violently opose this due to their lost negotiating power.
Slashdot Mirror
It was reported on Everyday Astronaut that crew will be delivered to the launch complex - Pad 39A in Tesla Model X's.
I sense in your post that you are taken aback by this request to account for your time. Your response is quite common, though I would guess a little reactive. Many it departments are implementing project management programs as prescribed by ITIL standards. The foundation of these project management programs is having a clear understanding of how much time your resources are spending on tasks and projects. The purpose of collecting this information is to create a baseline utilization rate for the teams you manage. Once you have collected this baseline, you can observe for example that sysadmin A spends 60% of his time on tickets, 20% of his time on strategic projects, and 20% of his time on general office administration tasks. Management can also observe (if you code your hours) when Sysadmin B is spending 60% of time on tickets, 60% on projects and 20% on general administration. If you notice, this equals 140% utilization (or a 60 hour work week). This information is normally used (by project managers) to then do a resource leveling. This is when you take say 1000 man hours necessary to complete a new project (say migrating from Solaris to Redhat) and distribute it to engineers which have available cycles, or if there are no available engineers, to tell upper management that either A - the project needs to be slid out into the future when people have more time, or B - Management needs to hire more engineers to complete the project. If you read between the lines in this, there is a gotcha. The sysadmin that improperly codes his time (fills out 40 hours of tickets.. at the end of the week, instead of accurately tracking his time) can short change himself. Even worse, if you refuse to code your time, management has not metrics to request hiring of new engineers, and you get stuck working nights and weekends because management lacks proper information about your time.
I suggest that you hop on the wagon of tracking your time. If you read between the lines you will find that this is your chance to prove to management how hard you actually are working. You can also use this combined with other data to argue for pay increases (point out that your ratio of tickets closed to time spent is much better then your associates etc).
Colin McNamara
CCIE #18233
Seriously dude, my website was down. And if you are going to troll, please log in with your actual name. Regards, --Colin
www.2cups.com website, dns, and email are all not available right now. These are hosted with godaddy.
The core problem looks like a name resolution issue, however with their apparently lax attitude towards patching, who knows what other problems might be going on.
--Colin
A common misconception is that farmers are low tech hillbillies. In the real world more the 70 percent of farms are "online". Farmers increasingly use databases of yeild / irrigation / fertilizer to optimize their operations. Same thing goes for ranchers, where the daily milk output of dairy cattle is tracked against the feed going in. When output drops over time, the cow is sold for prize beef (dairy cattle are held to a high standard).
I would even venture to say that there is a higher percentage of farms that are internet enabled then classical brick and mortar business
Just my 2 cents
Colin McNamara
Senior Network Engineer
Openwave Systems
"The difficult we do immediately, the impossible just takes a little longer"
The music industry does't seem to have a problem with every rap "artist" sampling the heck out of other peoples music. I don't see the difference when I sample it. Call my cell phone "ART" --Colin
I hope that they will make CDRW drives standard at this point. Colin
When in the history of television has there ever been 16 decent things to watch on TV ?
Great, so in a few years when my daughter starts reading books that don't have puppies named spot in them she will come to me and ask me why I was stupid enough to move to the bay during the Dot Com boom. Colin
Is it just me, or does overclocking end up costing more in the long run. I went through my over clocking phase a couple years ago. And had some fast computers for about a year. Then they just started to go haywire. Looking back, I would have saved money (and had some great linux boxes) if I would have just got a dell. Colin McNamara
This technology seems like it has a great chance to increase dock worker safety. Sadly we can be sure that the Long Shoremans Union will violently opose this due to their lost negotiating power.