When I worked there, back in 2001, the thing that was severely slipping was the paint job. My supervisors were messing with the paint mixtures trying to get it to dry quicker and applying the next coat of paint before the previous coat dried which made the paint fragile resulting in more frequent burns (sanding through the paint down to the bare wood). My supervisors were also letting these burns pass through and allow the guitar to be sold which is why I left. I was told not long after I left that these two jokers were fired when Paul Reed Smith and Dupont (their paint supplier) got wind of this. If anything else has gone downhill quality-wise since then, I don't know much about it but in my opinion they are slowly becoming another fender. In my opinion, if you want a high end guitar, go to a custom shop like Fodera (semi biased suggestion since I just purchased a bass from them). They are known for their basses but they do make guitars (though not advertised on the website because of the high demand for basses) and love to make them. There are other custom shops and I'm sure their prices are the same price as a PRS but you'll get that custom fit that comes with going with the small business who hasn't given in to mass production. Again just my opinion.
I used to work at PRS Guitars so I had access to 1000 - 2500 grit sandpaper (available at any auto store). Worked great! Just do a wet sanding with that stuff and you sand through the big scratches leaving very tiny scratches that don't give the laser any trouble. I would polish it with with some scratch removing car wax though the big rotary buffers at PRS worked much much better. I may have to try the hair gel for the polish next time though.
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When I worked there, back in 2001, the thing that was severely slipping was the paint job. My supervisors were messing with the paint mixtures trying to get it to dry quicker and applying the next coat of paint before the previous coat dried which made the paint fragile resulting in more frequent burns (sanding through the paint down to the bare wood). My supervisors were also letting these burns pass through and allow the guitar to be sold which is why I left. I was told not long after I left that these two jokers were fired when Paul Reed Smith and Dupont (their paint supplier) got wind of this. If anything else has gone downhill quality-wise since then, I don't know much about it but in my opinion they are slowly becoming another fender. In my opinion, if you want a high end guitar, go to a custom shop like Fodera (semi biased suggestion since I just purchased a bass from them). They are known for their basses but they do make guitars (though not advertised on the website because of the high demand for basses) and love to make them. There are other custom shops and I'm sure their prices are the same price as a PRS but you'll get that custom fit that comes with going with the small business who hasn't given in to mass production. Again just my opinion.
I used to work at PRS Guitars so I had access to 1000 - 2500 grit sandpaper (available at any auto store). Worked great! Just do a wet sanding with that stuff and you sand through the big scratches leaving very tiny scratches that don't give the laser any trouble. I would polish it with with some scratch removing car wax though the big rotary buffers at PRS worked much much better. I may have to try the hair gel for the polish next time though.