I can accept the idea of paying for tech support if it is a problem between the keyboard and the chair however I think that if the problem is the result of either a bug, undocumented 'feature' or a feature working differently than documented, then the company should bare the cost. In fact, companies could improve their software quality and reputation if they were to provide some sort of reward for the first person to report a bug (assuming they actually proceeded to fix the bug in a timely manner).
I don't think most of the websites that seem to have you scroll very slightly horizontally are designed to be 805 pixels wide - in fact, they are probably designed precisely for 800 pixels wide however the designer didn't take into account the width of the vertical scroll bar and so voila, you end up with horizontal scrolling
Slashdot Mirror
I can accept the idea of paying for tech support if it is a problem between the keyboard and the chair however I think that if the problem is the result of either a bug, undocumented 'feature' or a feature working differently than documented, then the company should bare the cost. In fact, companies could improve their software quality and reputation if they were to provide some sort of reward for the first person to report a bug (assuming they actually proceeded to fix the bug in a timely manner).
I don't think most of the websites that seem to have you scroll very slightly horizontally are designed to be 805 pixels wide - in fact, they are probably designed precisely for 800 pixels wide however the designer didn't take into account the width of the vertical scroll bar and so voila, you end up with horizontal scrolling