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User: Shinjifei

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  1. From an employees perspective on Best Buy Says Customers Not Always Right · · Score: 2, Insightful

    I have worked for best buy for over 4 years now, and well best buy sucks. But for a lot more reasons than what most people bitch about. I wont go into that stuff.
    First humans in general are assholes. Humans work at best buy and humans shop at best buy. So people on both side are going to be aggrevated.
    Now to my main few points.
    rebates: Not all rebates are offered by Best Buy(the actuall company). Most rebates are manufactures rebates, so for the people who bitch about not getting those, call the manufacture.
    PRP/PSP: For all the people who dont get them, yes there is a quite a people who actually do. I dont believe that a PRP/PSP necessary on all thebvitems that we sell, but on quite a few i think its worth it.PS2 for instance i get the damn PRP in a heart beat, best buy sends soooooooo MANY defective ones back it ridiculus. OR maybe a overpriced really big tv. Because they tend to produce the customers best buy wants to fire. Costumer buys $999 TV and it breaks 30 days later, cant return it and they didnt buy the service plan. SO they come to best buy and they throw a big tantrum. Sorry for ya, then i got to call the cops cause they wont leave.
    and yes the sales associates can be a little pushy, but its not their fault, if they dont they get fired plain and simple.
    oh yeah one more.
    advertised price: If allcostumers actually came to buy an item at ad price best buy wouldnt be so upset. But alot of the customers that come in the first thing out their mouth is "what kind of deal can u get me?" These are the customers that best buy wants to fire. they want to wheel and deal and try their hardest to get a few extra bucks off of something thats already on sale. They take the longest to get to buy something thing and yes it ends up costing Best buy money.
    Best buy is not the best company in the world, but it is in the business to make money.