Has anyone else noticed that the NY Post article has an element of libel to it? They cleary state that an album by N.E.R.D. costs $16.99 on the iTMS, when it only costs $13.99, last time I checked. It seems that whoever wrote this article didn't take the time to verify simple facts. Can the rest of it be trusted? It seems unlikely to me that 10 after saying that single prices will not rise, Apple would raise them.
Of course I tried to send it in for service. I guess I didn't clearly articulate the extent of the problem in my previous post. Two dead pixels, and one is stuck displaying a nice white color, permanently. So of course I didn't fit the policy.
My problem with this is that the policy is a closed policy. The consumer doesn't know about it until after a problem is found. Even then, Apple reps wouldn't let me know what numbers of dead/stuck qualified for repair. The only way you know is the interal memo that was leaked sometime this past year.
When I ordered my Ti Powerbook a few years ago, I had some additional RAM and a larger HD installed. When I opened the computer, I found that my new computer had three dead up pixels. The first thing I tried to do was to return the computer of course. The way I see it, people order vehicles with custom options and can expect to get a working product. Why can't a user? Customizations are fairly common. It's not like 100s of PBs with extra HD space and RAM weren't made just like mine that week. My computer could be easily resold as a refurbished unit. Needless to say, I spent the next year fighting Apple with Visa's help. I withheld payment on the grounds of a defective product. I ended up getting $200 from Apple, just to make me feel better.
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Has anyone else noticed that the NY Post article has an element of libel to it? They cleary state that an album by N.E.R.D. costs $16.99 on the iTMS, when it only costs $13.99, last time I checked. It seems that whoever wrote this article didn't take the time to verify simple facts. Can the rest of it be trusted? It seems unlikely to me that 10 after saying that single prices will not rise, Apple would raise them.
Of course I tried to send it in for service. I guess I didn't clearly articulate the extent of the problem in my previous post. Two dead pixels, and one is stuck displaying a nice white color, permanently. So of course I didn't fit the policy. My problem with this is that the policy is a closed policy. The consumer doesn't know about it until after a problem is found. Even then, Apple reps wouldn't let me know what numbers of dead/stuck qualified for repair. The only way you know is the interal memo that was leaked sometime this past year.
When I ordered my Ti Powerbook a few years ago, I had some additional RAM and a larger HD installed. When I opened the computer, I found that my new computer had three dead up pixels. The first thing I tried to do was to return the computer of course. The way I see it, people order vehicles with custom options and can expect to get a working product. Why can't a user? Customizations are fairly common. It's not like 100s of PBs with extra HD space and RAM weren't made just like mine that week. My computer could be easily resold as a refurbished unit. Needless to say, I spent the next year fighting Apple with Visa's help. I withheld payment on the grounds of a defective product. I ended up getting $200 from Apple, just to make me feel better.