Your analogy is somewhat flawed. With a car, or other manufactured object, we expect that external factors such as weather, accidents, and use will eventually cause damage to the original product (ie. a rip in the the top). The difference is that software does not age. The same lines of code are there exactly as they were the day you bought the program. A more suitable analogy would be if the convertible had a factory defect that caused the top to tear at the seams causing it to leak, or maybe a serious transmission problem.
What I'm saying is that if a company sells you a defective product, no matter what the industry, you should expect that the company will compensate you by either fixing the product free of charge, or replacing it.
Additionally, we aren't speaking about software that's 47 years old.. we're talking about operating systems 5 years or less in age that are still being used by large numbers of people.
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Your analogy is somewhat flawed. With a car, or other manufactured object, we expect that external factors such as weather, accidents, and use will eventually cause damage to the original product (ie. a rip in the the top). The difference is that software does not age. The same lines of code are there exactly as they were the day you bought the program. A more suitable analogy would be if the convertible had a factory defect that caused the top to tear at the seams causing it to leak, or maybe a serious transmission problem. What I'm saying is that if a company sells you a defective product, no matter what the industry, you should expect that the company will compensate you by either fixing the product free of charge, or replacing it. Additionally, we aren't speaking about software that's 47 years old.. we're talking about operating systems 5 years or less in age that are still being used by large numbers of people.