I actually work and have worked for several Canadian financial institutions, RBC being one of them. One thing you have to realize about RBC is that they are very poorly run from an IT perspective. RBC lacks any real form of process and most development is performed in a very haphazard manner. There is no QA group at RBC and most applications at RBC are very unstable; most of the WebSphere based applications utilize a restart script on the server that recycles an application because if they are left to run on their own, they become unresponsive and can freeze the app server.
It is not surprising that this has happened. Actually, there was a major problem with the Commercial banking web application last week that caused it to go off line for several days, and almost resulted in the loss of 3 months of data because there were no DB backups performed since early March! Most of the marketing/business types that go to the media and give reports are not aware of the situation. In fact, most of the executives are not aware of the situation.
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I actually work and have worked for several Canadian financial institutions, RBC being one of them. One thing you have to realize about RBC is that they are very poorly run from an IT perspective. RBC lacks any real form of process and most development is performed in a very haphazard manner. There is no QA group at RBC and most applications at RBC are very unstable; most of the WebSphere based applications utilize a restart script on the server that recycles an application because if they are left to run on their own, they become unresponsive and can freeze the app server. It is not surprising that this has happened. Actually, there was a major problem with the Commercial banking web application last week that caused it to go off line for several days, and almost resulted in the loss of 3 months of data because there were no DB backups performed since early March! Most of the marketing/business types that go to the media and give reports are not aware of the situation. In fact, most of the executives are not aware of the situation.