The problem is not necessarily with the company, but with society in general.
Who of us has not heard the phrase "the customer is always right". And I'm not just talking from a retailers point of view; I'm referring to parents, friends, newspapers, television, etc. What these sources fail to qualify is that this phrase has power only to the end of the customers desires. And this is what retail is supposed to be for; the customer knows what they want, and the retailer provides the product that meets the customers needs. Everybody wins! But society has bred a noticeable few retailers that care only about themselves, producing a noticeable number of customers who are "always right" on every topic, thus breeding a vicious cycle.
Retailers, stop trying to deceive your customers, you can trust them to buy your product if you give them what they need!
Customers, stop assuming that you you can get a deal just by demanding it, kicking and screaming. We all don't get a commission, and we all can't lower your price by X%!
Alternatively, do some research yourself. Go into the store knowing what you want to buy. Talk to the sales person, negotiate price, and if its going nowhere, leave. Don't walk in assuming you can get a 25% discount on whatever you like, especially when markups on most consumer electronics run below 10%!
Unfortunately, while a billion dollars to us mortals may seem like a significant amount of money, I don't think that this warrents a seperate story, and not just an update to the previous one.
Also, I'd like to be the first to surface the rumor of Uncle Steve releasing a 1 terabyte iPod to coincide with the announcement of this McDonalds promotion; so you CAN hold all billion songs....
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The problem is not necessarily with the company, but with society in general.
Who of us has not heard the phrase "the customer is always right". And I'm not just talking from a retailers point of view; I'm referring to parents, friends, newspapers, television, etc. What these sources fail to qualify is that this phrase has power only to the end of the customers desires. And this is what retail is supposed to be for; the customer knows what they want, and the retailer provides the product that meets the customers needs. Everybody wins! But society has bred a noticeable few retailers that care only about themselves, producing a noticeable number of customers who are "always right" on every topic, thus breeding a vicious cycle.
Retailers, stop trying to deceive your customers, you can trust them to buy your product if you give them what they need!
Customers, stop assuming that you you can get a deal just by demanding it, kicking and screaming. We all don't get a commission, and we all can't lower your price by X%!
Alternatively, do some research yourself. Go into the store knowing what you want to buy. Talk to the sales person, negotiate price, and if its going nowhere, leave. Don't walk in assuming you can get a 25% discount on whatever you like, especially when markups on most consumer electronics run below 10%!
Unfortunately, while a billion dollars to us mortals may seem like a significant amount of money, I don't think that this warrents a seperate story, and not just an update to the previous one.
Also, I'd like to be the first to surface the rumor of Uncle Steve releasing a 1 terabyte iPod to coincide with the announcement of this McDonalds promotion; so you CAN hold all billion songs....