yep, you're right. It does suck to be a dish network subscriber. I know, I am one. I called them today to cancel my service after my 4 year old asked for cartoons and Nick wasn't on. They said sorry, you signed a contract and you can cancel, but it will cost you $240 dollars. I said no, you reduced my service. They said no, the contract says we can change your service, so we won't waive the cancellation fee. That lackeys supervisor said the same thing. Then they transferred me to the big guys at corporate in colorado. I spoke with Clint. He said that he had the power to waive my cancellation fee, but he won't. They all told me that if Viacom had they're way, my bill would have gone up 40%. That is a bald faced lie! The 5 stations that I don't get anymore would not have raised my rate by $16? If you read the Viacom press release, it says that the amount was only.06 cents or so. Even if that was per channel, it would have been.30 cents, not $16. I have always stayed with Dish because of the good product they provide, not the mean and nasty customer service they have always provided. I will get out as soon as possible.
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They never asked me!!!
yep, you're right. It does suck to be a dish network subscriber. I know, I am one. I called them today to cancel my service after my 4 year old asked for cartoons and Nick wasn't on. They said sorry, you signed a contract and you can cancel, but it will cost you $240 dollars. I said no, you reduced my service. They said no, the contract says we can change your service, so we won't waive the cancellation fee. That lackeys supervisor said the same thing. Then they transferred me to the big guys at corporate in colorado. I spoke with Clint. He said that he had the power to waive my cancellation fee, but he won't. They all told me that if Viacom had they're way, my bill would have gone up 40%. That is a bald faced lie! The 5 stations that I don't get anymore would not have raised my rate by $16? If you read the Viacom press release, it says that the amount was only .06 cents or so. Even if that was per channel, it would have been .30 cents, not $16. I have always stayed with Dish because of the good product they provide, not the mean and nasty customer service they have always provided. I will get out as soon as possible.