I once told this user by the phone to "move the mouse across the screen and right click over My PC", well, a colleague of him told me later that the guy actually lifted the mouse from the table and waved it in front of the monitor while he was saying to me on the phone "But it doesn't move!"
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Totally agree, and I can tell you from experience that rescued puppies and even grown up dogs, when treated well, can be the most loyal of dogs.
Now I can make my own video, move over Jamiroquai . . .
I once told this user by the phone to "move the mouse across the screen and right click over My PC", well, a colleague of him told me later that the guy actually lifted the mouse from the table and waved it in front of the monitor while he was saying to me on the phone "But it doesn't move!"