Grocery Gateway has been operating in Toronto since late 1999. When they first started you got your groceries delivered for $6, with the first delivery free. They were just picking things off the shelf from Longo's (a grocery store) and delivering it. Once business picked up they were able to have their own stock, and can now be seen up at Downsview.
As a student at the time it was a fantastic service. Each of the guys in the house (there were 4 other engineers sharing the place I was living in) would log in and add what they wanted.
Over the years they changed the delivery schedule so that you pay more for peak hours.
Their customer service was outstanding. If they didn't have the item you wanted in stock you'd get the next size up for free. Failing that you wouldn't get it, but that was rare. If you had any problems with the quality of the product they would just credit your account (over the phone, no questions asked).
Overall a great service, especially for students who don't have a car, and would be willing to make an order with room mates.
A prime example of internal ticket system humour can be found at Chronicles of George.
George is, quite simply, the worst helpdesk technician ever.
His grasp on the written word is shakier than a canoe full of epileptics. His knowledge of computers is thinner than a Vegas dancer's chiffon underpants. He is, by all standards of intelligence, a rock.
Good for a laugh, but explains a lot about tech support.
I seem to recall on that episode that they couldn't get anything to light the fire. They did everything they could to get optimal fuel air mixtures and called the phones numerous times. They even did experiments with fancy underwear to try and get them to create sparks with no luck. The bottom line is that its pretty hard to accidently spark off a fire at the gas pumps.
Slashdot Mirror
Grocery Gateway has been operating in Toronto since late 1999. When they first started you got your groceries delivered for $6, with the first delivery free. They were just picking things off the shelf from Longo's (a grocery store) and delivering it. Once business picked up they were able to have their own stock, and can now be seen up at Downsview.
As a student at the time it was a fantastic service. Each of the guys in the house (there were 4 other engineers sharing the place I was living in) would log in and add what they wanted.
Over the years they changed the delivery schedule so that you pay more for peak hours.
Their customer service was outstanding. If they didn't have the item you wanted in stock you'd get the next size up for free. Failing that you wouldn't get it, but that was rare. If you had any problems with the quality of the product they would just credit your account (over the phone, no questions asked).
Overall a great service, especially for students who don't have a car, and would be willing to make an order with room mates.
A prime example of internal ticket system humour can be found at Chronicles of George.
George is, quite simply, the worst helpdesk technician ever.
His grasp on the written word is shakier than a canoe full of epileptics. His knowledge of computers is thinner than a Vegas dancer's chiffon underpants. He is, by all standards of intelligence, a rock.
Good for a laugh, but explains a lot about tech support.
Screw PETA? Is that anything like fucking the dog?
I seem to recall on that episode that they couldn't get anything to light the fire. They did everything they could to get optimal fuel air mixtures and called the phones numerous times. They even did experiments with fancy underwear to try and get them to create sparks with no luck. The bottom line is that its pretty hard to accidently spark off a fire at the gas pumps.
Paul Graham? That's MY name! You Bastard, if it wasn't for him people would actually be able to find my page on google.