The company I work for uses Linux in our tech pit providing technical support strangely enough to windows users, and a few Mac callers. Our product is a customized version of Linux running on servers all across Canada and the U.S.A. We could have used Windows and an 'off the shelf' product, but this solution saves us $$$ in licensing fees, and gives us more control and flexibility, so yeah, Microsoft lost out.
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The company I work for uses Linux in our tech pit providing technical support strangely enough to windows users, and a few Mac callers. Our product is a customized version of Linux running on servers all across Canada and the U.S.A. We could have used Windows and an 'off the shelf' product, but this solution saves us $$$ in licensing fees, and gives us more control and flexibility, so yeah, Microsoft lost out.