I bought a used copy of Final Fantasy XI Online from a software seller on eBay and had this exact same thing happen. I made multiple calls to support lines at Square/Enix and basically came to the conclusion that the only thing you pay $50 for is your activation key. The rest is garbage. You can always get CDs shipped to you if you trash them. They even offered to send me a new instruction book (which contained the activation key), if I had an original receipt and the box. One of which I obviously didn't have.
So, its not just Blizzard. Square/Enix pulled the same crap. Now, I didn't RTFEULA for Final Fantasy, so I can't comment on whether Squar/Enix are violating their own EULA or not. I believe it said plainly on the box "Not for resale". Still, it sucks because at the time, I couldn't get a copy of FF anywhere! Luckily a friend found a store that had a single copy and snarfed it for me immediately.
The seller on eBay, after weeks of pressure and threatening to go through eBay arbitration, refunded my money.
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I bought a used copy of Final Fantasy XI Online from a software seller on eBay and had this exact same thing happen. I made multiple calls to support lines at Square/Enix and basically came to the conclusion that the only thing you pay $50 for is your activation key. The rest is garbage. You can always get CDs shipped to you if you trash them. They even offered to send me a new instruction book (which contained the activation key), if I had an original receipt and the box. One of which I obviously didn't have.
So, its not just Blizzard. Square/Enix pulled the same crap. Now, I didn't RTFEULA for Final Fantasy, so I can't comment on whether Squar/Enix are violating their own EULA or not. I believe it said plainly on the box "Not for resale". Still, it sucks because at the time, I couldn't get a copy of FF anywhere! Luckily a friend found a store that had a single copy and snarfed it for me immediately.
The seller on eBay, after weeks of pressure and threatening to go through eBay arbitration, refunded my money.