It seems to me that he effectively counters at least part of his own argument. In the "scratching an itch" section, he says that, essentially, many open source programs are only useful to specific kinds of people for specific purposes. If that is indeed the case, then close-source, proprietary software will always have its own in-born market ie. the casual user. My mom and dad are not the sort of people that have the time or expertise to continuously search for and utilize open-source material. I know that they are not the only ones out there.
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It seems to me that he effectively counters at least part of his own argument. In the "scratching an itch" section, he says that, essentially, many open source programs are only useful to specific kinds of people for specific purposes. If that is indeed the case, then close-source, proprietary software will always have its own in-born market ie. the casual user. My mom and dad are not the sort of people that have the time or expertise to continuously search for and utilize open-source material. I know that they are not the only ones out there.
You know, I bet that most of these people would have been seriously considered for parts IF THEY WEREN'T DEAD!!