Thanks for the brilliant suggestion.
I posted last night just before turning in for the night and frankly figured some slashdotter might just do a google search and post something insightful in support of the fact that HP does indeed have expire dates that affect users and their printing.
Now I have gone back to work and looked up the info in our knowledge base. There doesn't seem to be indication of where the information originally came from. That's a reason why I posted that I didn't have the info right at hand.
At any rate, I'll post a link here to an interesting web discussion about just this very topic. Perhaps it is the source of the original info that made it to my employer's knowledge base.
http://hardware.mcse.ms/message36090-1.html
Yes they have date stamps on the cartridges. Where I work they have several HP 2000's that are affected by the expire date ink problem. I can't locate the info right now but we have it documented in our internal knowledge base. The expiry times are something like: 30 months after first install or 2 years after printed date on cartridge, whichever comes first.
I can vouch for the validity of the claim that the friggin printer will just plain stop printing when ink expires. You can run the printer's self diagnostics and it will show the ink levels to be adequate and will print just fine. But go to send a print job to that printer, acts like it isn't turned on.
Slashdot Mirror
Thanks for the brilliant suggestion. I posted last night just before turning in for the night and frankly figured some slashdotter might just do a google search and post something insightful in support of the fact that HP does indeed have expire dates that affect users and their printing. Now I have gone back to work and looked up the info in our knowledge base. There doesn't seem to be indication of where the information originally came from. That's a reason why I posted that I didn't have the info right at hand. At any rate, I'll post a link here to an interesting web discussion about just this very topic. Perhaps it is the source of the original info that made it to my employer's knowledge base. http://hardware.mcse.ms/message36090-1.html
Yes they have date stamps on the cartridges. Where I work they have several HP 2000's that are affected by the expire date ink problem. I can't locate the info right now but we have it documented in our internal knowledge base. The expiry times are something like: 30 months after first install or 2 years after printed date on cartridge, whichever comes first. I can vouch for the validity of the claim that the friggin printer will just plain stop printing when ink expires. You can run the printer's self diagnostics and it will show the ink levels to be adequate and will print just fine. But go to send a print job to that printer, acts like it isn't turned on.