An SLA is negotiated - there is no "standard" service level agreement. "YOUR DEPARTMENT's service level agreement is," not "THE service level agreement is."
Call up your help desk and ask what their response times are for urgent, high, medium and low tickets. It won't vary that much from what I wrote, as response times are pretty much standard.
The reason you don't have a 99.9% SLA rate is because you have not bothered to develop the relationships necessary to ensure that someone on the server team wants to help you meet your SLA, and will respond in a timely fashion.
Correct. Because in an enterprise environment with thousands of users, I'm just an interchange cog. Here today, gone tomorrow.
I'm sure your characterization of the team as populated by "asshats" has nothing to do with the fact that they don't pay attention to your demands for service, though.
On my current job, an asshat on the server team ran the printer mitigration script and went on vacation. I spent a month cleaning up the mess. It didn't help that the server team decommissioned the old print servers a month ahead of schedule without telling anyone, generating 100+ help desk tickets from users who had to go without printers for three days. When the new print servers came online, those tickets went away.
I heard about the two space indentation from a YouTube video that Google developers gave on Python. Or maybe Guido van Rossum joked about it in one of his videos on YouTube.
Show me one job listing looking for techs in SI valley at $10/hour?
Dell techs who have to drive 200+ miles per week. Those positions are typically available between $10 to $15 per hour. Prior to the last minimum wage increase or two, Dell paid $7.50 per hour.
One small company I interviewed for in 2014 tried to talk me down into accepting a position at $10 per hour. Since my name was similar to another employee, the recruiter accidentally sent me the salary spreadsheet. All the techs were making $10 per hour.
Geek squad pays better and has no competent employees.
They can't be making that much if they're also on the government payroll.
No idea what I'm doing wrong, if it isn't the spaces!
If you grew up on typewriters, two spaces between sentences was the norm. A habit I had to break when I transitioned from typewriters to word processors years ago. The only time I see two spaces between sentences these days is in comments for Python code.
You're overlooking the fact that Steve Jobs did not want future Apple leaders to become Steve Jobs as there can only be one Steve Jobs. If Apple is going to have a future, it can't be shackled to what the founders did in the past. Tim Cook is not going to be Steve Jobs. That's mentioned in Steve Jobs by Walter Isaacson.
So you are using a different definition of SLA. Do you know what a SLA is?
The Service Level Agreement for enterprise help desk tickets is closing tickets within a specified timeframe: urgent in four hours, high in two days, medium in four days and low in seven days. My SLA rate at 98.8% typically puts me in the top three of the department. The reason I don't have a 99.9% SLA rate is because some asshat on the server team is too busy to respond to tickets in a timely fashion.
98.8% means your shit is unexpectedly down four days a year.
Nope. Out of every 100 tickets assigned to me, 1.1 tickets won't close on time because I'm waiting for a response from another department. Only the telecom guys have a 99.9% rating.
a person like you, with a complete waste of an existence. that's why you responded the way you did. normal people who don't have your brain disease have a shitload of things recorder in their life that are very valuable.
This may be hard to fathom... Some of us are old enough to have pre-digital lives recorded by analog technology like film cameras and printed pictures on dead trees from film negatives. Fireproof boxes work well for storing pictures and negatives. And, being older, we don't have every little detail of our lives scattered all over the Internet for the entire world to see. Some of us still value what little privacy we still have.
Keep on speculating about my private life. You obviously have nothing better to do with your digital life.
Given the options available to you, suggesting that you're okay not backing things up automatically because "I'm scared of the internet" simply says that you don't consider your time to be all that valuable, and you're okay with losing days, weeks, or months worth of data because of your fears.
I made a decision to remove my data from the Internet because hackers can't steal what isn't easily available to them. The last time I lost data to two hard drives failing at the same time was over 15 years ago. My home has never been broken into, burned or flooded. If something catastrophic did happen to my home, my data would be the least of my problems.
FreeNAS doesn't use RAID controllers. Depending on the controller card, you will need to turn off the RAID functionality or flash a different firmware image. I'm using the SATA ports off of my motherboard. Someday I might get a SAS card since my case can hold an additional eight hard drives.
What happens when your device goes bad? Sounds like you lose all your data, AND all your backups simultaneously?
File server has a RAIDZ2 (RAID6) configuration, so I would have to lose three hard drives at the same time to lose data. A nightly cron job rsync the data to a spare hard on my Red Hat Linux box. Critical data is burned to DVD for offsite storage.
Slashdot Mirror
And if a Google developer mentions it, then that automatically means that ONLY Googlers do it, and it was invented at Google?
That only works with Apple.
Telegraph found Samuel Morse is still alive?!
https://en.wikipedia.org/wiki/Samuel_Morse
All you have to do is look at your own original comment to see that the space is the same size.
Slashdot isn't a word processor that uses proportional fonts. Of course, the space is the same.
An SLA is negotiated - there is no "standard" service level agreement. "YOUR DEPARTMENT's service level agreement is," not "THE service level agreement is."
Call up your help desk and ask what their response times are for urgent, high, medium and low tickets. It won't vary that much from what I wrote, as response times are pretty much standard.
The reason you don't have a 99.9% SLA rate is because you have not bothered to develop the relationships necessary to ensure that someone on the server team wants to help you meet your SLA, and will respond in a timely fashion.
Correct. Because in an enterprise environment with thousands of users, I'm just an interchange cog. Here today, gone tomorrow.
I'm sure your characterization of the team as populated by "asshats" has nothing to do with the fact that they don't pay attention to your demands for service, though.
On my current job, an asshat on the server team ran the printer mitigration script and went on vacation. I spent a month cleaning up the mess. It didn't help that the server team decommissioned the old print servers a month ahead of schedule without telling anyone, generating 100+ help desk tickets from users who had to go without printers for three days. When the new print servers came online, those tickets went away.
Yeah, you work at Google.
I heard about the two space indentation from a YouTube video that Google developers gave on Python. Or maybe Guido van Rossum joked about it in one of his videos on YouTube.
Word at least used to automatically convert end of sentence to two spaces anyway - maybe they've changed.
Unless you're using a monospaced font, all fonts provide a little extra space between sentences without adding an extra space character.
Show me one job listing looking for techs in SI valley at $10/hour?
Dell techs who have to drive 200+ miles per week. Those positions are typically available between $10 to $15 per hour. Prior to the last minimum wage increase or two, Dell paid $7.50 per hour.
One small company I interviewed for in 2014 tried to talk me down into accepting a position at $10 per hour. Since my name was similar to another employee, the recruiter accidentally sent me the salary spreadsheet. All the techs were making $10 per hour.
Geek squad pays better and has no competent employees.
They can't be making that much if they're also on the government payroll.
https://yro.slashdot.org/story/17/05/31/219209/eff-sues-fbi-for-records-about-paid-best-buy-geek-squad-informants
No idea what I'm doing wrong, if it isn't the spaces!
If you grew up on typewriters, two spaces between sentences was the norm. A habit I had to break when I transitioned from typewriters to word processors years ago. The only time I see two spaces between sentences these days is in comments for Python code.
That's median for everyone [...]
Median means that half make less and half make more. It doesn't mean everyone makes the median.
[...] competent techs should be north of that number.
Entry-level tech jobs in Silicon Valley starts off at minimum wage ($10 per hour/$20K per year).
Personally, I don't care about tabs verses spaces, it doesn't make much of a difference to me.
Unless you Python and get the two mixed up in the same file. That's why your text editor or IDE should have tab set to four spaces.
At least not in this country...
Median household income in the US is $57,616 in 2016.
https://en.wikipedia.org/wiki/Household_income_in_the_United_States
If you're using two spaces, you probably work at Google. Do they dock your pay for using extra spaces?
You're overlooking the fact that Steve Jobs did not want future Apple leaders to become Steve Jobs as there can only be one Steve Jobs. If Apple is going to have a future, it can't be shackled to what the founders did in the past. Tim Cook is not going to be Steve Jobs. That's mentioned in Steve Jobs by Walter Isaacson.
So you are using a different definition of SLA. Do you know what a SLA is?
The Service Level Agreement for enterprise help desk tickets is closing tickets within a specified timeframe: urgent in four hours, high in two days, medium in four days and low in seven days. My SLA rate at 98.8% typically puts me in the top three of the department. The reason I don't have a 99.9% SLA rate is because some asshat on the server team is too busy to respond to tickets in a timely fashion.
98.8% means your shit is unexpectedly down four days a year.
Nope. Out of every 100 tickets assigned to me, 1.1 tickets won't close on time because I'm waiting for a response from another department. Only the telecom guys have a 99.9% rating.
a person like you, with a complete waste of an existence. that's why you responded the way you did. normal people who don't have your brain disease have a shitload of things recorder in their life that are very valuable.
This may be hard to fathom... Some of us are old enough to have pre-digital lives recorded by analog technology like film cameras and printed pictures on dead trees from film negatives. Fireproof boxes work well for storing pictures and negatives. And, being older, we don't have every little detail of our lives scattered all over the Internet for the entire world to see. Some of us still value what little privacy we still have.
Keep on speculating about my private life. You obviously have nothing better to do with your digital life.
PCs much sooner than we did except some asshat in the 1940's said the world only needed five computers.
Given the options available to you, suggesting that you're okay not backing things up automatically because "I'm scared of the internet" simply says that you don't consider your time to be all that valuable, and you're okay with losing days, weeks, or months worth of data because of your fears.
I made a decision to remove my data from the Internet because hackers can't steal what isn't easily available to them. The last time I lost data to two hard drives failing at the same time was over 15 years ago. My home has never been broken into, burned or flooded. If something catastrophic did happen to my home, my data would be the least of my problems.
Setting up auto-pilot offsite backups is important, if you care about your data.
What I care about doesn't need to live 24/7 on the Internet.
The New York Times and The Wall Street Journal.
Skip, skip, skip... Why do I keep skipping words? *sigh*
Or you can Amazon Prime, qualify for free shipping, wait eight days, and pick up from an Amazon Locker.
Or one raid controller goes bad
FreeNAS doesn't use RAID controllers. Depending on the controller card, you will need to turn off the RAID functionality or flash a different firmware image. I'm using the SATA ports off of my motherboard. Someday I might get a SAS card since my case can hold an additional eight hard drives.
I don't know how it looks on iphone, but the app on android is a slow and bloated mess.
I don't use the YM app on iPhone. I'm using Mail since this is personal email. I do have the GM app for work emails and that isn't too bad.
What happens when your device goes bad? Sounds like you lose all your data, AND all your backups simultaneously?
File server has a RAIDZ2 (RAID6) configuration, so I would have to lose three hard drives at the same time to lose data. A nightly cron job rsync the data to a spare hard on my Red Hat Linux box. Critical data is burned to DVD for offsite storage.