Actually I would even disagree with this post. When I emailed DI about the problems I had with my device, I was shuffled around to a number of different departments with little attempt at a proper fix. Eventually I got tired of running up minutes on my cell phone and decided to bag the whole thing and go with the (wince) iPod.
Thank goodness I ordered through their website and got the 30-day moneyback guarantee. I would absolutely recommend this to ANYone buying a Neuros. Getting it from a cheapy store could mean you're stuck with a $300 link to Neuros' Customer Service department with no other options.
Upon returning my Neuros, I had to wait for nearly five weeks for the credit to be posted to my card. At this point, I was calling them semi-daily trying to get the matter closed. Frankly, I was very displeased with the whole affair.
Forever silent on the slashdot message boards, I felt like I needed to chime in here.
The Neuros team needs to refocus its efforts on producing a reliable product. I purchased a Neuros earlier this year and it was remarkably flaky. It is indeed packed with features, to be sure, but when the battery life is less than one hour within two weeks of use, it makes your features less appealing. I had a screen failure, software bugs, and sound quality issues all within my limited exposure to this device. I'm pretty flexible as a tech consumer, but this was just too much.
Anyway, I would caution any and all people out there considering buying this product to really do your research and make absolutely sure that you really want this mp3 player. Frankly, I found that the headaches associated with its use were astoundingly painful. As much as I wanted to love this device, I would place it far far below the iRiver or iPod in terms of appeal.
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Actually I would even disagree with this post. When I emailed DI about the problems I had with my device, I was shuffled around to a number of different departments with little attempt at a proper fix. Eventually I got tired of running up minutes on my cell phone and decided to bag the whole thing and go with the (wince) iPod.
Thank goodness I ordered through their website and got the 30-day moneyback guarantee. I would absolutely recommend this to ANYone buying a Neuros. Getting it from a cheapy store could mean you're stuck with a $300 link to Neuros' Customer Service department with no other options.
Upon returning my Neuros, I had to wait for nearly five weeks for the credit to be posted to my card. At this point, I was calling them semi-daily trying to get the matter closed. Frankly, I was very displeased with the whole affair.
Forever silent on the slashdot message boards, I felt like I needed to chime in here.
The Neuros team needs to refocus its efforts on producing a reliable product. I purchased a Neuros earlier this year and it was remarkably flaky. It is indeed packed with features, to be sure, but when the battery life is less than one hour within two weeks of use, it makes your features less appealing. I had a screen failure, software bugs, and sound quality issues all within my limited exposure to this device. I'm pretty flexible as a tech consumer, but this was just too much.
Anyway, I would caution any and all people out there considering buying this product to really do your research and make absolutely sure that you really want this mp3 player. Frankly, I found that the headaches associated with its use were astoundingly painful. As much as I wanted to love this device, I would place it far far below the iRiver or iPod in terms of appeal.